My cousin has been dying to take me to a bridal shop in Campbell, CA, called Trudy's Bridal. At first I was a little resistant bc I heard so many stories about the poor customer service, but I decided to make her happy. My cousin, MOH, and friend decided to make it a "Girl's Afternoon" out, while the boys stayed home to babysit :). I'm so glad I did go...I found "the" dress. Its an Alfred Sung design. And the customer service was GREAT. Our consultant was Jessica, she's a sweetheart and she was very pleasant to work with. I've called back a few times with questions, and I've always been greeted with a happy voice.