******* I added this to my bio so that I could add pictures to support my review*******
I contacted Sue to do my wedding flowers after personal recommendations from both of my sisters. Sue did a BEAUTIFUL trial for me of my CP’s and ceremony/reception décor. She is a Hamilton/Toronto florist specializing in weddings.
Up until my wedding day, she was great. She answered all of my emails/phone calls promptly and I was really looking forward to seeing the finished product. Flowers were one of the elements I was most excited to see. I had put a countless amount of time and effort into all my floral details and I could hardly wait to see the finished product.
I have never been more disappointed in my entire life.
Here are pictures of my trials. They were very beautiful, romantic looking and dynamic.
Here is what the actual looked like. My photographer made them look better than they actually were. They were thrown together and had a few (very sparse) petals thrown on the tables. The vases were practically empty of petals and there were no crystals in the vases as pictured. Also, please note the disgusting green tacky product all over them. They were a complete embarrassment. As were the CP’s. I told my photographer I didn’t even want a picture of them as they were actually horrendous.
My bouquet was to have feathers in it as per the below inspiration. Although, the actual bouquet was what we agreed to (one of the only elements that was even close to correct), she forgot the feathers which I was a bit upset about. My MOH called the florist to ask her to come fix it (yes, the morning of the wedding) and when Sue came in, she stated “I didn’t know you wanted feathers…I know we talked about it but it wasn’t on the order”. Well, it was on my order which was a photocopy of her order not to mention the fact that it was Sue’s idea to have the Groom’s bout “match” the brides bouquet and his bout was so full of feathers, it looked like a bird. The below picture is AFTER she "fixed" my bouquet...
I had added some head table décor to my order. I had specifically requested décor that was “rich and full” looking in petals with some candles. Sue had commented that she would do groupings of candles to emulate the trees but it would look very rich and full regardless. Does this look rich and full to you? Better question, does this look like it was worth $55? I think not.
I think one of the kickers with dealing with Sue was the linens on the ceremony décor. We had originally agreed upon black coloured linens for the trees. A few days before the wedding, I had changed my mind to ivory, as our ceremony was taking place in a church and my mom was uncomfortable with such a dark colour for the church but we would still keep the black for the reception. Sue stated that the charge to change the linens for the ceremony was $25 per table (x 4) for a total of $100 plus tax – grand total of $113. I had questioned the charge and inquired why the cost was so high and Sue replied “we still need to clean and steam the linens”. Fine. When my fiancé (at the time) went to go drop off the cheque for the linens, Sue instructed him to make it out for $135, which he did. Still to this day, I have no idea what that additional $22 was for. When I saw the linens at the ceremony venue, this is what they looked like (below...a bit hard to tell but they were VERY wrinkly). Clearly, not steamed, so I was VERY unclear about what the charge was for?? I emailed Sue inquiring and she never responded. In fact, to this day, she has not responded to my multiple emails and voicemails.
This is only a highlight of what went wrong with my florals. Literally, every single element of my florals was incorrect and very cheaply done.
Sue Gallo, in my opinion, is nothing more than a scam artist and does not deserve your business. You are better off getting a kid from a grocery store to do your florals. What a mistake I made hiring her. She was the ONLY vendor that I was disappointed with and what a disaster. She was a TOTAL rip off (see below for another example of my cake "decor" <-yes, I am using that term very loosely. This cost $50).
Do not hire her.
04/05/2010 at 12:14 pm
*UGH* How utterly frustrating. Thank you for your detailed review.
04/05/2010 at 12:16 pm
I am sooo sorry this happened to you!
04/05/2010 at 12:17 pm
OH. MY. GOD. I am absolutely appalled! Absolutely unbelievable! That woman is lucky it wasn't my wedding... I'm so sorry hun!!
04/05/2010 at 12:19 pm
Where were the crystals that she had in the trials?
04/05/2010 at 12:20 pm
Oh no i would take her to court.
04/05/2010 at 12:21 pm
nikolai - they were IN the vases...you can see in the trial pics...
04/05/2010 at 12:26 pm
Wow....I REALLY hope no one makes this mistake again....
I'm sorry Em.
04/05/2010 at 12:49 pm
WOW! sorry this happened to you. I hope that your wedding day was not ruined by such an inconsiderate person.
04/05/2010 at 01:02 pm
What she did to you is boardline criminal! She shouldn't even be allowed to use the term designs in her name! Unacceptable!
04/05/2010 at 01:04 pm
I'd make her give you a partial refund. She didn't deliver what she promised. Those arrangements in the trial are way more involved and ornate than the ones you actually got. You poor thing! I'm sorry that happened to you!
04/05/2010 at 01:55 pm
So sorry to hear that.
04/05/2010 at 02:31 pm
OMG, I'm sorry to hear this, Emily! Good for you to write the review of her!
04/05/2010 at 02:43 pm
Oh my gosh Em! I hope you can get at least some of your money refunded. ((((((((((((((((((((((((hugs)))))))))))))))))))))
04/05/2010 at 03:01 pm
WOW. My mouth dropped. How appalling and unprofessional. I am so sorry you had to go through all of that!
04/05/2010 at 09:25 pm
wow...I'm so sorry to see that! Hopefully karma will come back to haunt her.
04/07/2010 at 11:04 am
How horrible. I lost soooo much money on Vendor deli ma with my photographer. Ugh. what can we do?
04/08/2010 at 01:18 pm
OMG, nothing about what she did was bountiful! $50 for like 5 rose petals? Unbelievable!
04/10/2010 at 06:05 pm
What a wench!
04/10/2010 at 11:44 pm
Small claims court. You will win.
09/07/2011 at 07:01 pm
Seasons of rain,
but also due to the different season,
seasonal changes and different.
When the rain is probably
the most beautiful fine,
and like a young girl faces
the prospect of singing
with a Johnson-like whisper;
rain and most loved poets.
Good rain knows the season,
when spring is here
Heaven Street rain Run silent,
apricot southern spring,
so famous, is a tribute to the rain.
The Rainy in that water dripping woman,
probably from rain Mu.
When is the warmest summer rain,
it's like a sturdy
Rehan Han's fullest,
with a kind of hearty enjoyment;
ferocious, and go, ado,
and never clear-cut.
It is not only watering the fields,
the seedlings moist,
but also the scorching heat,
cool for people to bring the slightest.
Its merits and demerits,
it is clear in the chest.
And with the coolness of autumn,
it is a good feeling
in the heart of another.
It is desolate deserted,
Fei slightly bleak,
it is the youth gone,
Shaohua no longer Jour sigh,
is very appropriate.