130x130_sq_1366650988884-25karats2-1

25karats.com

LOCATION

31 West 47th Street , Suite 607
New York, NY US 10036 (map)

PHONE

800-201-3404

WEBSITE

View website
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ABOUT US

Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands,... Read more
Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands, anniversary rings and stud earrings, 25karats.com is the rising star of online jewelry market. Each piece by 25karats.com showcases the highest standard in jewelry production, and is available in 14K or 18K Gold, platinum, and also most popular new metal: palladium for non-handmade designs! By shopping at 25karats.com, you will not only get your jewelry but also the best customer service experience.

25karats.com has offices at the heart of Manhattan's Diamond District, which allows for immediate access to some of the best resources in the jewelry industry, both locally and worldwide.

25karats.com offers 30-day full money back guarantee and free Fedex shipping for US orders. Read less
Jewelry

PHOTOS

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130x130_sq_1366659880169-basic-carved-square-wedding-band-4
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130x130_sq_1366654593976-dwb0857-diamond-wedding-ring
130x130_sq_1366654599538-dwb0868-diamond-wedding-band
130x130_sq_1366654604564-dwb0875-diamond-wedding-ring
130x130_sq_1366654611046-dwb1948-6mm
130x130_sq_1366654616383-dwb1949-bestseller-channel-set-diamond-wedding-ring

INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Engagement Rings, Antique Wedding Bands, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands
What brands do you carry?
We carry Benchmark Wedding Rings and Sara Blaine Silver Jewelry Collection besides our own exclusive Wedding Bands and Diamond Engagement Rings collections.
Is your jewelry hand crafted?
All of our Engagement Rings, Wedding Bands and Anniversary Rings are proudly manufactured and hand crafted here in USA.
Do you offer custom design other than selecting the stone and setting separately?
Yes, we do. Express your unique style with a one-of-a-kind jewelry. From concept to creation, our experienced jewelry designers work with you to bring your fantastic ideas to life.
Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Yes, we do. If your 25karats.com ring does not fit, we will resize it free of charge up to one size difference. Resizing will take approximately 2-5 business days, excluding the shipping time.
Do you offer stone upgrades if the client purchases their original stone with you?
25karats.com will happily trade-up any diamond engagement ring and wedding band. The trade-up policy only applies to GIA Certified 25karats diamond engagement rings and loose diamonds. The item(s) need to be in original, undamaged condition, and accompanied by its original certificate. Please contact our Customer Service Department for instructions at 1-800-201-3404.
Do you offer a payment plan?
Unfortunately, we do not offer a payment plan for our customers at the moment.

REVIEWS

4.9
out of 5.0
4.9/5.0
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GC
Wedding:
8/31/2014
5.0/5.0
My Fiance ordered my engagement ring from here and I am ordering his wedding band. My ring is absolutely gorgeous and the center diamond is quite intimidating I LOVE IT!!! I can not wait to get the matching wedding band next August.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
25Karats made a custom wedding set for me in palladium. The rings look beautiful! Their service was great, the prices were fair, and they answered all my emails, and were very responsive, and helpful.
Services Used: Jewelry
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Courtney
Wedding:
5/23/2014
5.0/5.0
I was a little apprehensive about ordering jewelry online for my wedding fearing that the rings wouldn't get here on time. But 25Karats acted with a sense of urgency that really impressed me. In fact, I even had time to send the rings back for resizing. Their flexibility, attention to detail, quality of product, and trustworthiness are beyond reproach. They have earned a life long customer! Thanks for everything!
Services Used: Jewelry
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Leslie & Jon
Wedding:
5/10/2014
5.0/5.0
The folks at 25karats.com are great. Very helpful, very responsive. We ordered our rings, tested the size, then sent them back for engraving - and everything was handled quickly and smoothly. We love our rings, and highly recommend 25karats.com
Services Used: Jewelry
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Private User
Wedding:
4/28/2014
5.0/5.0
Ordered a matching wedding band for an anniversary diamond for my wife. Gorkem verified the order and keep me up to date on the progress. The ring arrived as scheduled and my wife loved it. It was easy doing business with 25karats.
Services Used: Jewelry
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Lynda
Wedding:
4/26/2014
5.0/5.0
Great quality, fast shipping super easy exchange.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I have only praise and accolades for 25Karats! We absolutely LOVE our rings! Service was exceptional. First of all, we spoke with them about the sizing of my fiancé's ring before we placed the order. They arrived as ordered and true to the website representation. I mistakenly ordered my ring a 1/2 size too small and had to return it for resizing. Not a problem at all. The crew at 25Karats resized my ring and had it sent back to me within 24 hours of having received the returned item all while exhibiting the most positive disposition and customer service. There was no charge for the resize in spite of it being my error. I used their online chat feature on several occasions and was cheerfully kept up to date on every step of the process from the initial order through the return of the ring for resizing, the resizing and delivery of the final product. I received the resized ring much faster than I had expected and needless to say, I am one happy customer. It is PERFECT and absolutely gorgeous! This company cannot go wrong because of the manner in which they conduct their business as well as the quality of their work and their products. I wish them much continued success. You will NOT be disappointed. This is a very professional crew. They've earned my business and my respect. I have no reservations whatsoever in recommending 25Karats. They are truly exceptional.
Services Used: Jewelry
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Charles
Wedding:
11/1/2013
5.0/5.0
Great communication - even got me a better diamond for the same price - modified a setting for the stone I wanted - advised on shipping options, scheduled to accommodate my work calendar... I could go on and on. I would give them 6 out of 5 on everything if that option was available.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiance's wedding band is beautiful and exactly what we wanted!
Services Used: Jewelry
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Patti
Wedding:
7/2/2013
5.0/5.0
I ordered my husband a gold inlaid wedding band for our anniversary. I was a little apprehensive buying a gold ring online but I am so thankful that I did. This ring is more beautiful than the picture and my husband loves it! Thank you so much!
Services Used: Jewelry
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Gina
Wedding:
6/22/2013
5.0/5.0
My fiance and I ordered matching palladium wedding bands celtic floral. We were off on our
initial ring sizes and 25karats did not hesitate to resize, send back and resize again for my
fiance! All transactions were completed in a top notch professional manner and the customer service is excellent. I would not hesitate to refer others to 25karats and hope to shop for more
jewelry with them in the future.
Services Used: Jewelry
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Dane
Wedding:
4/27/2013
5.0/5.0
Their service was perfect - the ring is outstanding, exactly as represented on their website. Our interaction with 25karats.com has been amazing from the earliest days we were still shopping. My beautiful engagement ring was just came. I am kind of picky, but knew what I was looking for. However, all the other places I looked for the ring didn't quite measure up to what I had in mind. I was kind of care about the metal of the ring. And I read some reviews that 25karats have a careful consideration about the metals, glad that reviews were right. These guys have also an incredible selection of rings in all the popular metals, and when I found the setting I had been looking for, in Palladium no less, I was delighted! I used "Live Chat" on 2 different occasions (same operator both times) and he answered all my questions, and helped clarify some of the diamond choices I was interested in. (I also was surprised that the GIA certificates for the individual diamonds are available to view online while you're trying to choose a stone, which assured us that we were getting a good value in our choice.) He also sent me a set of ring sizer, to ensure I was ordering the correct size. After the order was placed, 25karats contacted my fiance to confirm the order, and he was kept informed along the way as to when the stone was being set, when it was being shipped, and when it should arrive, just in time for Valentine's Day! Their service was perfect - the ring is outstanding, exactly as represented on their website. The diamond is gorgeous. I am beyond thrilled with these folks, and would definitely recommend them highly.
Services Used: Jewelry
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Jonathan
Wedding:
4/7/2013
5.0/5.0
searched online a lot before buying our unisex wedding bands from 25karats. I even returned the wedding bands which I purchased from another store. The quality of the wedding rings that we got from 25karats is amazing. Moreover, the engraving is perfectly made. Thanks a lot for the quality and offering the best prices online. We'll definitely come back for our anniversary.
Services Used: Jewelry
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John
Wedding:
3/3/2013
5.0/5.0
Just wanted to thank you for your help in getting the best diamond that my finances could buy. My neighbors recommended this website to me. He got the ring form 25karats. But, even their ring get lost while shipping, 25karats helped them & support them to find the package. They found it & sent it back. Also the ring were better than the pics. The guys working there are amazing! So helpful, so calm, and clever. I am so extremely happy and I thank you guys for being so helpful in my plight to get this diamond. It's really been a pleasure dealing with you guys and I'm more than happy to refer others to your website and store.

Thanks again!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
And again, 25karats did not fall short of our expectations. The ring was amazing! It fits perfectly and looks stunning on the hand. What we value most about the company, besides the high quality products, is their outstanding customer service. They called us to confirm that we actually placed the order and then worked with us to make sure we have what we want in the required timeframe. This is the third order my family is placing with 25karats. Last February my husband and I ordered our wedding bands and we were so pleased with the company that we recommended it to my sister who also ordered the wedding bands for her wedding. Without hesitation I would recommend 25karats to anyone looking for great quality and affordable prices.
Services Used: Jewelry
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Scott
Wedding:
2/19/2013
5.0/5.0
A big thank you for everything you did in making the most beautiful diamond engagement ring. I have never seen a ring sparkle so much before, it is perfect! I cannot believe you managed to make this and deliver to the UK all within my tight timescales, I am amazed. I would certainly give you a glowing recommendation to anyone thinking of buying such a treasured gift from you. Just to let you know, my girlfriend said YES!! She loves the ring and describes it as 'sensational'. I don’t think she as actually stopped looking at it yet! I can’t thank you enough… well; actually we can’t thank you enough!
Services Used: Jewelry
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Christian
Wedding:
2/11/2013
5.0/5.0
Craftsmanship of the engagement ring was great. Prices are the most affordable. Customer service was more than I expected helpful. There is nothing else I would look for. Will be back for the wedding bands.
Services Used: Jewelry
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Peter
Wedding:
2/11/2013
5.0/5.0
I must admit that initially I was reluctant to purchase jewelry online, but you were so helpful and knowledgeable. I am truly happy that I changed my mind. The prices caught my attention immediately, as did the stunning rings; however, I was skeptical at the safety and authenticity. Your quick response to every concern and extensive knowledge were assuring. I ordered wrongly one that I don't really like. But after I called them they changed my order easily. With extreme professionalism and courtesy my reservations were diminished. I couldn’t be happier. My “Eternity Wedding Band” is exactly what I had envisioned for my wife. Her stunned reaction was everything I ever dreamed of and more!!! I look forward to making many future anniversary purchases from 25Karats.com. Thank you.
Services Used: Jewelry
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Emily
Wedding:
2/11/2013
5.0/5.0
Wanted to thank you for the wonderful attention I received when purchasing my wedding bands. My husband and I couldn’t be more pleased. They arrived on time as promised, and were even more stunning than we imagined to Poland. Thank you for your advice. We’ll be passing the good word on to all our friends.
Services Used: Jewelry
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Russl
Wedding:
2/11/2013
5.0/5.0
I would like to share with you the extreme pleasure it was working with your customer service staff. Nevy was so helpful and knowledgeable about the product. He really put me at ease, and for that I believe I was able to select the perfect engagement ring for my fiancé. The ring came on time and the package, the diamond certificate everything looks amazing. Thank you for everything 25karats.
Services Used: Jewelry
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Donald
Wedding:
2/5/2013
5.0/5.0
The best and most informative place to buy a diamond engagement ring on the Internet. You get to see every aspect of the diamond, carat, color, and clarity! I found this website by an article. Bc she is my first, I don't have many idea about rings and diamonds at all. By searching "How to purchase a diamond ring", I found their article. And it took me to their website. The models were great that I knew that my fiance gonna love the ring which I purchased! My fiancee was more than happy with the ring. The prices are great.--Highly recommended!!
Services Used: Jewelry
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George
Wedding:
1/23/2013
5.0/5.0
Fast and hassle-free experience. Thank you! The ring came so fast. However I couldn't estimate her ring size of her exactly. It came out that the ring fits little loose. But we call them immediately and they accept the ring and sent us the correct size! She loves the ring. We just came back from our vacation and I wanted to send you an email to let you know how happy we are. She got so many compliments for her ring last two weeks. We really appreciate everything you did for us. We will be back in about a year. Hope you will still remember us :)
Regards,
Services Used: Jewelry
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Rachel
Wedding:
1/10/2013
5.0/5.0
25karats.com made it happen! We were very anxious about getting a nice wedding band set for our ceremony. We didn't want to use some cheap rings just for the night because we wanted our real wedding bands we will cherish for a lifetime in the photos. Knowing that we were really late, we listened to my friend Joshua's advice (thank you, buddy!) and called 25karats. They were super helpful, gave us lots of information, and helped us choose a very nice setting that can be finished quickly and get here on time. They rushed the rings for us and yet still the quality is amazing! You can see that these guys know their stuff. Long story short, we got our bands on time and we are extremely pleased with them. Thank you again, 25karats.com, for the quick turnaround and awesome quality rings! Highly recommended!
Services Used: Jewelry
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Bill
Wedding:
12/4/2012
5.0/5.0
We visited 25karats' showroom at Diamond District. Staff was very friendly and welcoming. I asked them many questions about the ring set we had in mind and they answered all of them, giving us some direction. After checking the styles we liked in person we decided on a handmade set with Roman type braids. The best part of it was most of the wedding band selection has width options, which makes it much easier to create a unique set. We waited only a week for the rings and they were exactly as we expected. I recommend 25karats to everybody who is looking for a good quality ring for a very reasonable price in these tough times. Comparing our rings to any big-chain store merchandise, I can't see why I should pay twice or thrice more.
Services Used: Jewelry
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Tanya
Wedding:
11/11/2012
5.0/5.0
I received the ring this morning and I am so pleased! You were right, it’s amazing. Thank you for your help. Couldn’t have done it without you. Firstly, I was thinking to have my ring from Brilliant Earth but when I compare the prices and quality. The same quality rings with very huge expensive prices when comparing with 25karats. Heard 25karats through a friend, she was so satisfied with her ring that she had been using it 3 yrs and no grouse for anything. Now, I am so pleased to choose you too. I will be shopping again with you.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Ordered a ring for my fiancé. The ring came up on the day expected. She really loved the ring but the size was so big for her. And we sent the ring back, then 25karats resized it and sent it back. My fiance's react was like: STUNNING! I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.
Services Used: Jewelry
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Weston
Wedding:
10/15/2012
5.0/5.0
Just received my engagement rings today and they are incredible. I am so pleased with the attention to detail. It’s absolutely radiant. I can’t thank you enough. 25karats.com was such an amazing help. Look forward to more purchases in the future. No say how they help kindly and friendly. Love ppl who loves their job! Thanks so much.
Services Used: Jewelry
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James
Wedding:
10/1/2012
5.0/5.0
I wanted to thank you for the wonderful attention I received when purchasing my wedding bands. My wife and I couldn’t be more pleased. They arrived on time as promised, and were even more stunning than we imagined. Thank you for your advice. We’ll be passing the good word on to all our friends.
Services Used: Jewelry
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Elizabeth
Wedding:
9/6/2012
5.0/5.0
We are truly happy with our rings! Choosing 25karats.com for our wedding band purchase was a great decision. We are living in Mississippi and the rings arrived here very fast and they look even better than the pictures on the site. Really love the rings more when we got them on our hands. Because rings are looking so different on pictures. You can not estimate every part & side of it as well as how its gonna look on your hand. The good thing was their Representative called us and ask about if everything goes well or not. And it is really mind relaxing & good to know that we could easily return if there was anything happened wrong. Purchasing a ring by internet could be risky but these guys doing everything to remove any risk and their service is satisfactory. It was a good experience for us. We didn't spend hours in any jewelry store. High-end jewelry quality for a very reasonable price... what more could we ask for? Thank you, 25karats!
Services Used: Jewelry
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Jay
Wedding:
9/5/2012
5.0/5.0
I am so pleased with my girlfriend's ring. It is just BEAUTIFUL. We wait a lot but it worth for this ring! First, when the ring wasn't arrive on time I was so stressed!! Bc I was arranged everything but waiting for the ring. Thankfully, 25karats guy helped me a lot. HE tracked the package and make it reach to me!! I can’t thank you enough for helping me step by step through the entire process. Thanks so much for your guidance and patience. The promptness, communication, and professional manner were incredible. I am so happy that you persuaded me to choose the palladium band. It is so pretty, and the savings was incredible. I’M SO HAPPY, I purchased the ring from your website. Thanks!!!!
Services Used: Jewelry
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Julia
Wedding:
9/10/2011
5.0/5.0
Beautiful craftsmanship. They treated us like family when we were in there. We will do business with them again.
Services Used: Jewelry
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Aisen
Wedding:
4/14/2010
5.0/5.0
A+++ customer service. The best quality. Easy to navigate website. Very competitive prices. Highly recommended!
Services Used: Jewelry
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Jennifer
Wedding:
4/9/2010
5.0/5.0
Beautiful diamond ring! Excellent customer service and very competitive prices. They really want to make their customers happy. They even upgraded my shipping to make sure that the ring will be here on time.. What else I can say: Thank you very much 25karats.com!
Services Used: Jewelry
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Therese
Wedding:
6/19/2004
5.0/5.0
Had a new setting made for our 44 th wedding ann.. It was beautiful! 'Great service 5 star rating. I have ordered before from them. Therese Arnold
Services Used: Jewelry
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Debb
Wedding:
9/28/2013
4.8/5.0
Exceptional service and selection
Services Used: Jewelry
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Brianne
Wedding:
6/24/2012
4.0/5.0
The rings were made to order so quickly after we placed our order online. They arrived via FedEx within two days of being shipped and even with utilizing their size chart online both rings fit perfectly. They are gorgeous and the comfort band is so comfortable I actually have to check and see if I am in fact wearing my ring. Thank you very much!
Services Used: Jewelry
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Melissa
Wedding:
9/17/2010
1.5/5.0
TERRIBLE CRAFTSMANSHIP- 4 breaks in 1 year!!
You will be satisfied with them initially. They are very quick to respond to e-mails or questions. However their jewelry is junk.
I had 25karats design a custom setting for myself. The experience up until receiving the actual ring was good. It was after I received the actual ring that I was disappointed. The same day I received my ring I had 3 stones fall out upon just wearing it around the house. I contacted them and they had me send it back to be repaired. So I sent the ring back had it repaired and received it back again within a few weeks. I took the ring to a local jeweler to have the center stone set (25karats would not do this service for me). They did nothing other than set the center stone.
Within 3 mos later the rings band had snapped off of the head of the ring as well as in the back part of the band. Broke in 2 places and had 3 stones fall out. I contacted them and immediately they tried to place blame on the jeweler I had set the stone stating that it was from a bad resizing job and that it would be $750 for them to recast. The ring was never resized. I told them that and they said I must ship the ring (now with a 2 carat center stone that I had added to the center) back to them for review.
There was no way I had felt comfortable sending them the original ring (paid $2,500) plus with the center stone (2 carats valued at $10k) to them. I stopped correspondence and had it repaired at a local jeweler who I trusted. Then within a few more months the band snapped off on the other side of the head (not where it broke before and was previously repaired). Another repair and another small diamond I had to pay to get replaced. Now I have the ring with a 4th break in another totally different spot that was not part of the original repair.
Save your money and sanity and buy from a reputable local jeweler do not buy online. I have photos of all breaks
Services Used: Jewelry
25karats.com responded with the following comments:

As 25karats.com, we tried everything we possibly could do to help our customer. We asked Ms. German to send the ring back to us immediately so we can determine and fix any problem. She repeatedly rejected our offer and stopped the communication.
What we suspect happened is that, the original ring we had sent was resized by a local jeweler and that caused the side stones to loosen up and fall within a year and further repairs may have caused the ring to break.
We would have recast and remade the ring if Ms. German have sent the ring back to us initially. Our offer still stands, if she chooses to take. Our customers’ satisfaction is our number one priority and we stand 100% behind each product we manufacture.

DEALS

10% OFF on ALL Orders, Excluding Loose Diamonds
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Promo Code: WEDDINGWIRE2014   $250 Value
25karats.com exclusive 10% discount for WeddingWire Network users, excluding loose diamonds. Please use the coupon code at the time of checkout. Can not be combined with other promotions. 25karats.com offers the perfect selection of engagement rings and best wedding bands collection. Free Shipping on all orders. If you are not 100% satisfied with your purchase, you may return it within 30 days of the shipment date for a full refund or exchange.

Offer Expires: 04/23/2015
Deal #WW7f118d5e372f5355
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31 West 47th Street , Suite 607, New York, NY 10036 See On Map
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