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25karats.com

New York , NY

LOCATION

31 West 47th Street , Suite 607
New York, NY 10036 US (map)

PHONE

800-201-3404
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands,... Read more
Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands, anniversary rings and stud earrings, 25karats.com is the rising star of online jewelry market. Each piece by 25karats.com showcases the highest standard in jewelry production, and is available in 14K or 18K Gold, platinum, and also most popular new metal: palladium for non-handmade designs! By shopping at 25karats.com, you will not only get your jewelry but also the best customer service experience.

25karats.com has offices at the heart of Manhattan's Diamond District, which allows for immediate access to some of the best resources in the jewelry industry, both locally and worldwide.

25karats.com offers 30-day full money back guarantee and free Fedex shipping for US orders. Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Engagement Rings, Antique Wedding Bands, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands, Loose Diamonds, Ring Setting
What is your average turnaround time for an engagement ring?
1-2 weeks

REVIEWS

4.7
out of 5.0
4.7/5.0
4.8/5.0
4.7/5.0
4.7/5.0
4.7/5.0
Sort by
Default vendor profile pic
Peter
Wedding:
5/19/2017
5.0/5.0
25 karats is amazing. I had the pleasure of working with Nevy and he answered all questions and I knew that I made the right decision. The ring came out stunning and I am so happy I went with 25 karats. Nobody beats them with price, deliverance, and quality of work. Than you once again. Peter
25 karats is amazing. I had the pleasure of working with Nevy and he answered all questions and I knew that I made the Read more...
25 karats is amazing. I had the pleasure of working with Nevy and he answered all questions and I knew that I made the right decision. The ring came out stunning and I am so happy I went with 25 karats. Nobody beats them with price, deliverance, and quality of work. Than you once again. Peter Read less
Services Used: Jewelry
Default vendor profile pic
Mike
Wedding:
4/22/2017
5.0/5.0
These guys made our day! Finding our wedding bands was the most stressful part of the planning since we have very different tastes, but the agent at 25karats was professional and really on top of the subject. He was not only very patient but also very convincing. We ended up getting a matching set that we decided we both are happy about! And prices are very reasonable for these top quality pieces. Now we are done with the bands, we can enjoy the rest of the journey :)
These guys made our day! Finding our wedding bands was the most stressful part of the planning since we have very Read more...
These guys made our day! Finding our wedding bands was the most stressful part of the planning since we have very different tastes, but the agent at 25karats was professional and really on top of the subject. He was not only very patient but also very convincing. We ended up getting a matching set that we decided we both are happy about! And prices are very reasonable for these top quality pieces. Now we are done with the bands, we can enjoy the rest of the journey :) Read less
Services Used: Jewelry
Default vendor profile pic
Barrett
Wedding:
12/25/2016
5.0/5.0
25karats has great selection of styles and stones. I was a little worried about ordering a ring online (without seeing it in person), but their website has great pictures and details, easy to navigate. I got exactly what I wanted for a great price and she loves it. And they came through for me before Xmas ... I'm sure a busy time for them. I looked a lot of places, and these guys were the best.
25karats has great selection of styles and stones. I was a little worried about ordering a ring online (without seeing it Read more...
25karats has great selection of styles and stones. I was a little worried about ordering a ring online (without seeing it in person), but their website has great pictures and details, easy to navigate. I got exactly what I wanted for a great price and she loves it. And they came through for me before Xmas ... I'm sure a busy time for them. I looked a lot of places, and these guys were the best. Read less
Services Used: Jewelry
Default vendor profile pic
Nicole
Wedding:
10/22/2016
4.8/5.0
I have to be honest, I was a bit nervous purchasing such a high price point item with a vendor I was unfamiliar with. I read their reviews on their website (which was easy to navigate) and decided to give them a call. They listened to all my concerns and were generous with their insight. I never felt pressure to order with them. I took there information and compared to local vendors in my area. To make a long story short, I decided to place my order with 25 karats. The professionalism was above par and my ring turned out amazing. I get stopped once a day with compliments!!! Thank You for such a lovely experience.
I have to be honest, I was a bit nervous purchasing such a high price point item with a vendor I was unfamiliar with. I Read more...
I have to be honest, I was a bit nervous purchasing such a high price point item with a vendor I was unfamiliar with. I read their reviews on their website (which was easy to navigate) and decided to give them a call. They listened to all my concerns and were generous with their insight. I never felt pressure to order with them. I took there information and compared to local vendors in my area. To make a long story short, I decided to place my order with 25 karats. The professionalism was above par and my ring turned out amazing. I get stopped once a day with compliments!!! Thank You for such a lovely experience. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.6/5.0
Stay away from these people. Please spend your money and time elsewhere.
Absolutely horrible customer service. Stay as far away as possible from this company. Their attitude towards customers and even their own product is not worth anything you might see valuable. Ordered a set of wedding bands from them with engraving. They sent the wrong size. We got them resized locally. After hours of explaining on phone, they refuse to fix their fault. Stay away. Do not buy from these people. No business ethics at all.
Stay away from these people. Please spend your money and time elsewhere.
Absolutely horrible customer service. Stay Read more...
Stay away from these people. Please spend your money and time elsewhere.
Absolutely horrible customer service. Stay as far away as possible from this company. Their attitude towards customers and even their own product is not worth anything you might see valuable. Ordered a set of wedding bands from them with engraving. They sent the wrong size. We got them resized locally. After hours of explaining on phone, they refuse to fix their fault. Stay away. Do not buy from these people. No business ethics at all. Read less
Services Used: Jewelry
25karats.com responded with the following comments:

Customer got the rings resized locally without contacting us and claimed the sizes were wrong. Our policy strictly prohibits any work done to our merchandise by a third party. We are always behind our products. We offer free resizing service, besides full guarantee covering any production problem. We spent time online and over the phone with customer to provide assistance and explanation. We even offered full refund despite third party work done on the rings.
Default vendor profile pic
Alan
Wedding:
7/31/2016
5.0/5.0
Do NOT be hesitant to purchase your ring from 25karats. I have purchased 2 rings over the past 3 years and they are both exquisite. Their sales staff keeps in touch with you from onset to closure. Any questions are answered immediately, professionally and courteously. I have given them a 5* rating because in both cases, attention to detail was my #1 concern and the assurance provided was always 100%. They will also send out a sample if you want to see what the finished product looks like. My wedding anniversary is July 31 and the wife and I have been married for 17 years. You won't go wrong in dealing with 25karats.
Do NOT be hesitant to purchase your ring from 25karats. I have purchased 2 rings over the past 3 years and they are both Read more...
Do NOT be hesitant to purchase your ring from 25karats. I have purchased 2 rings over the past 3 years and they are both exquisite. Their sales staff keeps in touch with you from onset to closure. Any questions are answered immediately, professionally and courteously. I have given them a 5* rating because in both cases, attention to detail was my #1 concern and the assurance provided was always 100%. They will also send out a sample if you want to see what the finished product looks like. My wedding anniversary is July 31 and the wife and I have been married for 17 years. You won't go wrong in dealing with 25karats. Read less
Services Used: Jewelry
Default vendor profile pic
Susan
Wedding:
4/25/2016
5.0/5.0
I am so pleased with the work that 24Karats does. My ring is absolutely beautiful. I just love it. I have been without a wedding band for about 35+ years and just hadn't seen one in all that time that I wanted as a replacement. Then I found 24Karats.com website. I saw this Wedding Band and knew it was exactly what I wanted. My husband said "it's about time, it only took 35 years!" hahaha 24Karats took the time to be sure I would have a great fit. They were so professional and courteous with all my phone calls and emails which made my experience enjoyable and worry free. I now have my ring, it is beautiful, the fit is great and am so glad to have found such wonderful people to do business with. I am recommending this company and it's staff with the highest rating I can give them. Thank you 24Karats!
I am so pleased with the work that 24Karats does. My ring is absolutely beautiful. I just love it. I have been without a Read more...
I am so pleased with the work that 24Karats does. My ring is absolutely beautiful. I just love it. I have been without a wedding band for about 35+ years and just hadn't seen one in all that time that I wanted as a replacement. Then I found 24Karats.com website. I saw this Wedding Band and knew it was exactly what I wanted. My husband said "it's about time, it only took 35 years!" hahaha 24Karats took the time to be sure I would have a great fit. They were so professional and courteous with all my phone calls and emails which made my experience enjoyable and worry free. I now have my ring, it is beautiful, the fit is great and am so glad to have found such wonderful people to do business with. I am recommending this company and it's staff with the highest rating I can give them. Thank you 24Karats! Read less
Services Used: Jewelry
Default vendor profile pic
Jennifer
Wedding:
3/19/2016
5.0/5.0
25karats was very responsive to all my questions answered and they were very professional. The diamond wedding ring that we ordered turned out better than we expected. The diamonds are white and shiny and perfectly set. 25karats provide high quality jewelry at great price. Highly recommended, just give them a call.
25karats was very responsive to all my questions answered and they were very professional. The diamond wedding ring that Read more...
25karats was very responsive to all my questions answered and they were very professional. The diamond wedding ring that we ordered turned out better than we expected. The diamonds are white and shiny and perfectly set. 25karats provide high quality jewelry at great price. Highly recommended, just give them a call. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I normally do not write reviews or recommendations. However, the professionalism of this company and the quality of the wedding bands ordered blew me away. It's difficult to order an investment without feeling it or seeing it first hand. I was told I would not be disappointed, and I was not. Just beautiful work and sold weight. Very very professional. Please do not hesitate if you are on the fence.
I normally do not write reviews or recommendations. However, the professionalism of this company and the quality of the Read more...
I normally do not write reviews or recommendations. However, the professionalism of this company and the quality of the wedding bands ordered blew me away. It's difficult to order an investment without feeling it or seeing it first hand. I was told I would not be disappointed, and I was not. Just beautiful work and sold weight. Very very professional. Please do not hesitate if you are on the fence. Read less
Services Used: Band, Jewelry
Default vendor profile pic
Mary
Wedding:
8/22/2015
5.0/5.0
We will forever be grateful to 25Karats for the quality of the rings we bought, but more so for the service they provided after we messed up on one of the ring sizes. When we called them, they immediately advised us of all of our options and gave us the instructions for returning the ring to be resized. However, we created a second problem by addressing the package incorrectly. 25Karats talked us through contacting the post office and immediately notified us when they had received the ring. Every thing went smoothly and the ring was returned in time for the wedding. From the time we first placed the order thru the entire process, they were prompt in responding. So pleased we used this company and did not settle for something from a local jeweler as a compromise.
We will forever be grateful to 25Karats for the quality of the rings we bought, but more so for the service they provided Read more...
We will forever be grateful to 25Karats for the quality of the rings we bought, but more so for the service they provided after we messed up on one of the ring sizes. When we called them, they immediately advised us of all of our options and gave us the instructions for returning the ring to be resized. However, we created a second problem by addressing the package incorrectly. 25Karats talked us through contacting the post office and immediately notified us when they had received the ring. Every thing went smoothly and the ring was returned in time for the wedding. From the time we first placed the order thru the entire process, they were prompt in responding. So pleased we used this company and did not settle for something from a local jeweler as a compromise. Read less
Services Used: Jewelry

DEALS

10% OFF on ALL Orders, Excluding Loose Diamonds
Get Deal
Promo Code: WW2016   $250 Value
25karats.com exclusive 10% discount for WeddingWire Network users, excluding loose diamonds. Please use the coupon code at the time of checkout. Can not be combined with other promotions. 25karats.com offers the perfect selection of engagement rings and best wedding bands collection. Free Shipping on all orders. If you are not 100% satisfied with your purchase, you may return it within 30 days of the shipment date for a full refund or exchange.

Offer Expires: 04/14/2017
Deal #WW79d49a3a136d4cf6
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MAP

 
31 West 47th Street , Suite 607, New York, NY 10036 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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