130x130 sq 1366650988884 25karats2 1

25karats.com

LOCATION

31 West 47th Street , Suite 607
New York, NY 10036 US (map)

PHONE

800-201-3404

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands,... Read more
Believe in the finest! That is the motto of fine designer bridal jewelry manufacturer 25karats.com. With its wide selection of engagement rings, diamond bridal sets, wedding bands, anniversary rings and stud earrings, 25karats.com is the rising star of online jewelry market. Each piece by 25karats.com showcases the highest standard in jewelry production, and is available in 14K or 18K Gold, platinum, and also most popular new metal: palladium for non-handmade designs! By shopping at 25karats.com, you will not only get your jewelry but also the best customer service experience.

25karats.com has offices at the heart of Manhattan's Diamond District, which allows for immediate access to some of the best resources in the jewelry industry, both locally and worldwide.

25karats.com offers 30-day full money back guarantee and free Fedex shipping for US orders. Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Engagement Rings, Antique Wedding Bands, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands
What brands do you carry?
We carry Benchmark Wedding Rings and Sara Blaine Silver Jewelry Collection besides our own exclusive Wedding Bands and Diamond Engagement Rings collections.
Is your jewelry hand crafted?
All of our Engagement Rings, Wedding Bands and Anniversary Rings are proudly manufactured and hand crafted here in USA.
Do you offer custom design other than selecting the stone and setting separately?
Yes, we do. Express your unique style with a one-of-a-kind jewelry. From concept to creation, our experienced jewelry designers work with you to bring your fantastic ideas to life.
Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Yes, we do. If your 25karats.com ring does not fit, we will resize it free of charge up to one size difference. Resizing will take approximately 2-5 business days, excluding the shipping time.
Do you offer stone upgrades if the client purchases their original stone with you?
25karats.com will happily trade-up any diamond engagement ring and wedding band. The trade-up policy only applies to GIA Certified 25karats diamond engagement rings and loose diamonds. The item(s) need to be in original, undamaged condition, and accompanied by its original certificate. Please contact our Customer Service Department for instructions at 1-800-201-3404.
Do you offer a payment plan?
Unfortunately, we do not offer a payment plan for our customers at the moment.

REVIEWS

4.8
out of 5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.8/5.0
4.9/5.0
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Julia
Wedding:
9/10/2011
5.0/5.0
Beautiful craftsmanship. They treated us like family when we were in there. We will do business with them again.
Beautiful craftsmanship. They treated us like family when we were in there. We will do business with them again.
Beautiful craftsmanship. They treated us like family when we were in there. We will do business with them again. Read less
Services Used: Jewelry
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Aisen
Wedding:
4/14/2010
5.0/5.0
A+++ customer service. The best quality. Easy to navigate website. Very competitive prices. Highly recommended!
A+++ customer service. The best quality. Easy to navigate website. Very competitive prices. Highly recommended!
A+++ customer service. The best quality. Easy to navigate website. Very competitive prices. Highly recommended! Read less
Services Used: Jewelry
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Jennifer
Wedding:
4/9/2010
5.0/5.0
Beautiful diamond ring! Excellent customer service and very competitive prices. They really want to make their customers happy. They even upgraded my shipping to make sure that the ring will be here on time.. What else I can say: Thank you very much 25karats.com!
Beautiful diamond ring! Excellent customer service and very competitive prices. They really want to make their customers Read more...
Beautiful diamond ring! Excellent customer service and very competitive prices. They really want to make their customers happy. They even upgraded my shipping to make sure that the ring will be here on time.. What else I can say: Thank you very much 25karats.com! Read less
Services Used: Jewelry
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Therese
Wedding:
6/19/2004
5.0/5.0
Had a new setting made for our 44 th wedding ann.. It was beautiful! 'Great service 5 star rating. I have ordered before from them. Therese Arnold
Had a new setting made for our 44 th wedding ann.. It was beautiful! 'Great service 5 star rating. I have ordered before Read more...
Had a new setting made for our 44 th wedding ann.. It was beautiful! 'Great service 5 star rating. I have ordered before from them. Therese Arnold Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
25karats is just like their tagline; believe in the finest....The ring was amazing! Looks stunning and It fits perfectly. Little pricey but hey diamonds are just expensive.
I couldn't be happier with them.
Don't look any further, buy it here.
25karats is just like their tagline; believe in the finest....The ring was amazing! Looks stunning and It fits perfectly. Read more...
25karats is just like their tagline; believe in the finest....The ring was amazing! Looks stunning and It fits perfectly. Little pricey but hey diamonds are just expensive.
I couldn't be happier with them.
Don't look any further, buy it here. Read less
Services Used: Jewelry
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Debb
Wedding:
9/28/2013
4.8/5.0
Exceptional service and selection
Exceptional service and selection
Exceptional service and selection Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Love all the jewelry. Are the best!
Love all the jewelry. Are the best!
Love all the jewelry. Are the best! Read less
Services Used: Jewelry
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Brianne
Wedding:
6/24/2012
4.0/5.0
The rings were made to order so quickly after we placed our order online. They arrived via FedEx within two days of being shipped and even with utilizing their size chart online both rings fit perfectly. They are gorgeous and the comfort band is so comfortable I actually have to check and see if I am in fact wearing my ring. Thank you very much!
The rings were made to order so quickly after we placed our order online. They arrived via FedEx within two days of being Read more...
The rings were made to order so quickly after we placed our order online. They arrived via FedEx within two days of being shipped and even with utilizing their size chart online both rings fit perfectly. They are gorgeous and the comfort band is so comfortable I actually have to check and see if I am in fact wearing my ring. Thank you very much! Read less
Services Used: Jewelry
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Melissa
Wedding:
9/17/2010
1.5/5.0
TERRIBLE CRAFTSMANSHIP- 4 breaks in 1 year!!
You will be satisfied with them initially. They are very quick to respond to e-mails or questions. However their jewelry is junk.
I had 25karats design a custom setting for myself. The experience up until receiving the actual ring was good. It was after I received the actual ring that I was disappointed. The same day I received my ring I had 3 stones fall out upon just wearing it around the house. I contacted them and they had me send it back to be repaired. So I sent the ring back had it repaired and received it back again within a few weeks. I took the ring to a local jeweler to have the center stone set (25karats would not do this service for me). They did nothing other than set the center stone.
Within 3 mos later the rings band had snapped off of the head of the ring as well as in the back part of the band. Broke in 2 places and had 3 stones fall out. I contacted them and immediately they tried to place blame on the jeweler I had set the stone stating that it was from a bad resizing job and that it would be $750 for them to recast. The ring was never resized. I told them that and they said I must ship the ring (now with a 2 carat center stone that I had added to the center) back to them for review.
There was no way I had felt comfortable sending them the original ring (paid $2,500) plus with the center stone (2 carats valued at $10k) to them. I stopped correspondence and had it repaired at a local jeweler who I trusted. Then within a few more months the band snapped off on the other side of the head (not where it broke before and was previously repaired). Another repair and another small diamond I had to pay to get replaced. Now I have the ring with a 4th break in another totally different spot that was not part of the original repair.
Save your money and sanity and buy from a reputable local jeweler do not buy online. I have photos of all breaks
TERRIBLE CRAFTSMANSHIP- 4 breaks in 1 year!!
You will be satisfied with them initially. They are very quick to respond Read more...
TERRIBLE CRAFTSMANSHIP- 4 breaks in 1 year!!
You will be satisfied with them initially. They are very quick to respond to e-mails or questions. However their jewelry is junk.
I had 25karats design a custom setting for myself. The experience up until receiving the actual ring was good. It was after I received the actual ring that I was disappointed. The same day I received my ring I had 3 stones fall out upon just wearing it around the house. I contacted them and they had me send it back to be repaired. So I sent the ring back had it repaired and received it back again within a few weeks. I took the ring to a local jeweler to have the center stone set (25karats would not do this service for me). They did nothing other than set the center stone.
Within 3 mos later the rings band had snapped off of the head of the ring as well as in the back part of the band. Broke in 2 places and had 3 stones fall out. I contacted them and immediately they tried to place blame on the jeweler I had set the stone stating that it was from a bad resizing job and that it would be $750 for them to recast. The ring was never resized. I told them that and they said I must ship the ring (now with a 2 carat center stone that I had added to the center) back to them for review.
There was no way I had felt comfortable sending them the original ring (paid $2,500) plus with the center stone (2 carats valued at $10k) to them. I stopped correspondence and had it repaired at a local jeweler who I trusted. Then within a few more months the band snapped off on the other side of the head (not where it broke before and was previously repaired). Another repair and another small diamond I had to pay to get replaced. Now I have the ring with a 4th break in another totally different spot that was not part of the original repair.
Save your money and sanity and buy from a reputable local jeweler do not buy online. I have photos of all breaks Read less
Services Used: Jewelry
25karats.com responded with the following comments:

As 25karats.com, we tried everything we possibly could do to help our customer. We asked Ms. German to send the ring back to us immediately so we can determine and fix any problem. She repeatedly rejected our offer and stopped the communication.
What we suspect happened is that, the original ring we had sent was resized by a local jeweler and that caused the side stones to loosen up and fall within a year and further repairs may have caused the ring to break.
We would have recast and remade the ring if Ms. German have sent the ring back to us initially. Our offer still stands, if she chooses to take. Our customers’ satisfaction is our number one priority and we stand 100% behind each product we manufacture.

DEALS

10% OFF on ALL Orders, Excluding Loose Diamonds
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Promo Code: WEDDINGWIRE2014   $250 Value
25karats.com exclusive 10% discount for WeddingWire Network users, excluding loose diamonds. Please use the coupon code at the time of checkout. Can not be combined with other promotions. 25karats.com offers the perfect selection of engagement rings and best wedding bands collection. Free Shipping on all orders. If you are not 100% satisfied with your purchase, you may return it within 30 days of the shipment date for a full refund or exchange.

Offer Expires: 04/23/2015
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