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A Airline Express Limousine & Car Service, Inc.

Saunderstown , RI
CONTACT US
CONTACT US

LOCATION

164 Miner Road
Saunderstown, RI US 02874 (map)

PHONE

401-295-1100

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We offer all types of vehicles for your wedding day. airport transfers from Providence (PVD), TFG Airport, Logan (Boston), Bradley (Hartford) and New York Airports.

We've... Read more
We offer all types of vehicles for your wedding day. airport transfers from Providence (PVD), TFG Airport, Logan (Boston), Bradley (Hartford) and New York Airports.

We've been in business over 15 years. We do over 100 weddings a year. We are USDOT, ICC, MassPort & RIPUCMV Certified. Our State of Rhode Island license number is RIPUCMV#118. We have $1.5 Million dollars of insurance per vehicle. All chauffeurs are mature & speak English. Chauffeurs are dressed in suits or tuxedos. Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Horse and Carriage, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Trolley, Van
Do you have liability insurance?
Yes

REVIEWS

3.5
out of 5.0
3.5/5.0
3.7/5.0
3.5/5.0
3.6/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Thank you just does not feel strong enough for the wonderful service provided by Chuck, David and the driver of the other vehicle (sorry, I didn't catch his name!!!) on our wedding day. First, the salon coach was perfect. Our family loved riding in it and kept commenting that it was so comfortable and allowed them to enjoy the views. It was perfect. Second, everything ran so smoothly. We were under a very tight timeline on our wedding day, since there was a 4pm mass soon after our ceremony. We started exactly on time and have David to thank. Third, David was wonderful. He brought such a positive energy to the day. He was trustworthy, reliable, personable, and fun. Our family was just so struck by him and the service he provided.

We truly enjoyed working with A Airline Express and they relieved a huge amount of stress that I had going into our wedding day. The last thing on earth that I wanted was our family having to worry about how they were going to get around, driving on the opposite side of the road, and confusion about the events of the day. There was no confusion on our wedding day and everyone was relaxed and at ease.
Thank you just does not feel strong enough for the wonderful service provided by Chuck, David and the driver of the other Read more...
Thank you just does not feel strong enough for the wonderful service provided by Chuck, David and the driver of the other vehicle (sorry, I didn't catch his name!!!) on our wedding day. First, the salon coach was perfect. Our family loved riding in it and kept commenting that it was so comfortable and allowed them to enjoy the views. It was perfect. Second, everything ran so smoothly. We were under a very tight timeline on our wedding day, since there was a 4pm mass soon after our ceremony. We started exactly on time and have David to thank. Third, David was wonderful. He brought such a positive energy to the day. He was trustworthy, reliable, personable, and fun. Our family was just so struck by him and the service he provided.

We truly enjoyed working with A Airline Express and they relieved a huge amount of stress that I had going into our wedding day. The last thing on earth that I wanted was our family having to worry about how they were going to get around, driving on the opposite side of the road, and confusion about the events of the day. There was no confusion on our wedding day and everyone was relaxed and at ease. Read less
Services Used: Transportation
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Tasha
Wedding:
4/4/2014
0.0/5.0
I recently got married and used this company because they were recommended by my venue. My experience started out great! The owner was more than happy to accommodate my travel needs.
It then went downhill, I had to call a few days before my wedding to make sure they would be at my house at the set time. The driver arrived on time and unfortunately had to wait because we were running late. I was very concerned when we were en route because the driver was not keeping a steady speed (he would drive 60, then 65 then 70 back to 60) and was also swerving between the lines. My entire bridal party noticed the way he was driving and at that point I didn't say anything because we were late and needed to get to the venue. The driver was prompt in picking us up but the drive back was the same way. It was so bad that my new husband kept glancing at me saying "really?". I was just relieved that we got home safely. I had intentions of calling the following week to voice my concerns but was prompted to contact them sooner after receiving a receipt for "driver waiting time". Let me just say that I had not authorized or had been made aware I was going to be charged.
I spoke with the owner to ask what this charge was for and he told me that it was because the driver had to wait for us. He stated that he had told me of this possible charge beforehand. I was not aware that I would be charged wait time nevermind the gratuity that was included. I never signed any contract!!!!! I then told him about the way the driver was driving and he told me that the only reason I was complaining was because they had charged me. He then told me that the driver had been with him for 8 years and that he couldn't have been driving the way I said. I told him that he could ask any of the 6 people that were in the mini coach with me! He said he would talk to him driver and I have not heard back!
**DO NOT USE THIS COMPANY!!!!!!**
I recently got married and used this company because they were recommended by my venue. My experience started out great! Read more...
I recently got married and used this company because they were recommended by my venue. My experience started out great! The owner was more than happy to accommodate my travel needs.
It then went downhill, I had to call a few days before my wedding to make sure they would be at my house at the set time. The driver arrived on time and unfortunately had to wait because we were running late. I was very concerned when we were en route because the driver was not keeping a steady speed (he would drive 60, then 65 then 70 back to 60) and was also swerving between the lines. My entire bridal party noticed the way he was driving and at that point I didn't say anything because we were late and needed to get to the venue. The driver was prompt in picking us up but the drive back was the same way. It was so bad that my new husband kept glancing at me saying "really?". I was just relieved that we got home safely. I had intentions of calling the following week to voice my concerns but was prompted to contact them sooner after receiving a receipt for "driver waiting time". Let me just say that I had not authorized or had been made aware I was going to be charged.
I spoke with the owner to ask what this charge was for and he told me that it was because the driver had to wait for us. He stated that he had told me of this possible charge beforehand. I was not aware that I would be charged wait time nevermind the gratuity that was included. I never signed any contract!!!!! I then told him about the way the driver was driving and he told me that the only reason I was complaining was because they had charged me. He then told me that the driver had been with him for 8 years and that he couldn't have been driving the way I said. I told him that he could ask any of the 6 people that were in the mini coach with me! He said he would talk to him driver and I have not heard back!
**DO NOT USE THIS COMPANY!!!!!!** Read less
Services Used: Transportation
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Erica
Wedding:
10/5/2012
5.0/5.0
I worked with Chuck and he was always very helpful and responsive. When I had questions regarding what a vehicle looked like, he quickly sent me photos to look at. The vehicle we used was exceptionally clean and perfect for our wedding. I will use A Airline Express again if I have need of transportation in the Providence area and would recommend them to anyone.
I worked with Chuck and he was always very helpful and responsive. When I had questions regarding what a vehicle looked Read more...
I worked with Chuck and he was always very helpful and responsive. When I had questions regarding what a vehicle looked like, he quickly sent me photos to look at. The vehicle we used was exceptionally clean and perfect for our wedding. I will use A Airline Express again if I have need of transportation in the Providence area and would recommend them to anyone. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Erica, for your kind words and taking the time.
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Stephanie
Wedding:
9/29/2012
0.0/5.0
DO NOT USE THIS COMPANY. He tried to change my transportation the night before the wedding, but never called us back after playing phone tag that night, so I had no idea what would be there the next day. He charged me $180 in "premium overtime" the day of the wedding when I had even spoken to him 2 weeks before because I thought I needed to add time to the contract and he ASSURED me I wouldn't need to. He also didn't even tell me that he was charging me, and only sent me a marked up copy of my contract 2 weeks later with a new receipt and highlights on the overcharge parts!! So rude!! Also, he said he would match any competitor's rate, but found ways to jack up his price after the fact.. after we had a signed contract!! I hope no one uses him, but if you do, watch out for his fuel surcharge (8% should ALREADY be included in the price, so don't let him charge you a full 10% more if prices increase)!! He is awful, SO unprofessional, and a real snake!!
DO NOT USE THIS COMPANY. He tried to change my transportation the night before the wedding, but never called us back after Read more...
DO NOT USE THIS COMPANY. He tried to change my transportation the night before the wedding, but never called us back after playing phone tag that night, so I had no idea what would be there the next day. He charged me $180 in "premium overtime" the day of the wedding when I had even spoken to him 2 weeks before because I thought I needed to add time to the contract and he ASSURED me I wouldn't need to. He also didn't even tell me that he was charging me, and only sent me a marked up copy of my contract 2 weeks later with a new receipt and highlights on the overcharge parts!! So rude!! Also, he said he would match any competitor's rate, but found ways to jack up his price after the fact.. after we had a signed contract!! I hope no one uses him, but if you do, watch out for his fuel surcharge (8% should ALREADY be included in the price, so don't let him charge you a full 10% more if prices increase)!! He is awful, SO unprofessional, and a real snake!! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Stephanie, Thank you for taking our call this evening. My business partner and I wanted to be in touch with you personally. To our recollection, contacting your father seemed the correct thing to do as his was another phone number to call. Our shortcoming. It was never our intent to bypass you. We will take your concerns under advisement. We are always looking for ways to improve communicating with brides during this stressful time. We are so pleased that you were happy with the other vendors whom we hold in great esteem.
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Alyssa
Wedding:
9/15/2012
3.3/5.0
The limo was nice and well maintained. Chuck was professional at first and was able to accommodate our 16 person bridal party in a 10 passenger limo by taking multiple trips to the reception location from the ceremony location.

The day of the wedding the driver was 35 minutes picking my husband up making him late to meet vendors at the ceremony location. Pictures ran late and we ended up having the limo 20 minutes past our scheduled time. We payed for 4 hours and used the limo 3 hours 45 minutes. The company tried charging for an extra half hour even though they were late picking us up. They refunded the payment for extra time only after a long argument.

If I had read the way they responded to complaints on this website before hiring them I do not think I would have used them for my wedding.
The limo was nice and well maintained. Chuck was professional at first and was able to accommodate our 16 person bridal Read more...
The limo was nice and well maintained. Chuck was professional at first and was able to accommodate our 16 person bridal party in a 10 passenger limo by taking multiple trips to the reception location from the ceremony location.

The day of the wedding the driver was 35 minutes picking my husband up making him late to meet vendors at the ceremony location. Pictures ran late and we ended up having the limo 20 minutes past our scheduled time. We payed for 4 hours and used the limo 3 hours 45 minutes. The company tried charging for an extra half hour even though they were late picking us up. They refunded the payment for extra time only after a long argument.

If I had read the way they responded to complaints on this website before hiring them I do not think I would have used them for my wedding. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Alyssa.
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Anonymous
Wedding:
8/4/2012
2.2/5.0
we were highly disappointed with the service. The limo driver did not know how to get to the park where we wanted to take photos. we got lost and asked us the bridal party how to get there. the limo was not cleaned at all. it was embarrassing that the bridal and groom men made faces because the limo sounded like it was going to break down. there was an odd vibration on the limo floor while he was driving. the limo was turned off when we walked out to take photos so when we walked back in it was so hot our make up was running. the AC did not work very well. I am normally cold with AC on ... and im anemic and still felt very hot. my dress got dirty because I was not assisted with my train as my father took me out of the limo. the gentleman driving was nice but I wish he was a bit more helpful as i got in and out of the limo. I don't recommend this place unless they change things around.
we were highly disappointed with the service. The limo driver did not know how to get to the park where we wanted to take Read more...
we were highly disappointed with the service. The limo driver did not know how to get to the park where we wanted to take photos. we got lost and asked us the bridal party how to get there. the limo was not cleaned at all. it was embarrassing that the bridal and groom men made faces because the limo sounded like it was going to break down. there was an odd vibration on the limo floor while he was driving. the limo was turned off when we walked out to take photos so when we walked back in it was so hot our make up was running. the AC did not work very well. I am normally cold with AC on ... and im anemic and still felt very hot. my dress got dirty because I was not assisted with my train as my father took me out of the limo. the gentleman driving was nice but I wish he was a bit more helpful as i got in and out of the limo. I don't recommend this place unless they change things around. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Disappointed in return that you had such an unpleasant, hot, intolerably noisy experience. Only hoping it did not put a damper on the rest of your beautiful day, which I am sure went very smoothly. It is our policy to those who are reading these reviews to make good on such disappointments when reported to us immediately.
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Briana
Wedding:
7/21/2012
5.0/5.0
Excellent limo service the whole time! Made a stop for us along the way and made everyone feel welcome and comfortable!
Excellent limo service the whole time! Made a stop for us along the way and made everyone feel welcome and comfortable!
Excellent limo service the whole time! Made a stop for us along the way and made everyone feel welcome and comfortable! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Briana.
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Laura
Wedding:
7/7/2012
2.8/5.0
The vehicles were excellent. They were clean and modern. I had two limos for my wedding. One limo drove the groom and groomsmen. The other was for the bridesmaids. The first limo was supposed to return to the starting point and pick me (the bride) and my father up. The driver REFUSED. I had to cram in the limo with the bridal party . I was NOT happy about this. I requested the car to myself and the driver decided he wouldn't return. I could not believe how irrational the driver was about this and took it upon himself to ruin a traditional bride and father private moment.

Overall, the Vendor Itself was great. They arrived early and were friendly on the phone.
The vehicles were excellent. They were clean and modern. I had two limos for my wedding. One limo drove the groom and Read more...
The vehicles were excellent. They were clean and modern. I had two limos for my wedding. One limo drove the groom and groomsmen. The other was for the bridesmaids. The first limo was supposed to return to the starting point and pick me (the bride) and my father up. The driver REFUSED. I had to cram in the limo with the bridal party . I was NOT happy about this. I requested the car to myself and the driver decided he wouldn't return. I could not believe how irrational the driver was about this and took it upon himself to ruin a traditional bride and father private moment.

Overall, the Vendor Itself was great. They arrived early and were friendly on the phone. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Laura and Adam, It would have been less angst for you to call the office directly and refuse to get into car with rest of wedding party. However, this would have worked in your favor only if the request for the private car for you, Laura, and your father was part of your written contract. If it was not part of your signed contract, the driver was in the right.

Your wedding, your requests, your signature on a mutual contract which we review more than once with you.
clients wait to,put their displeasure up in writing and not direct issues immediately, there is no way to rectify
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Kimberly & Patrick
Wedding:
10/15/2011
5.0/5.0
Excellent service. Professionals in all aspects of service - from the first phone call to the day of the wedding. Couldn't have been happier
Excellent service. Professionals in all aspects of service - from the first phone call to the day of the wedding. Couldn't Read more...
Excellent service. Professionals in all aspects of service - from the first phone call to the day of the wedding. Couldn't have been happier Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Kimberly and Patrick.
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Sabrina
Wedding:
10/15/2011
5.0/5.0
They are a wondeful limo company and we had a great experience with them. I initially scheduled them to come at 3:45 and then switched it to 2:45 and they were very accomodating. The driver was even early and arrived around 2:30 the day of our wedding. The driver was very helpful with putting bags in and getting them out of the trunk for my wedding party. Would def use them again!
They are a wondeful limo company and we had a great experience with them. I initially scheduled them to come at 3:45 and Read more...
They are a wondeful limo company and we had a great experience with them. I initially scheduled them to come at 3:45 and then switched it to 2:45 and they were very accomodating. The driver was even early and arrived around 2:30 the day of our wedding. The driver was very helpful with putting bags in and getting them out of the trunk for my wedding party. Would def use them again! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Sabrina.
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Kerri
Wedding:
10/8/2011
4.7/5.0
We utilized 2 limos for our October wedding. We were very satisfied from our initial meeting to their arrival on the big day. The vehicles were clean and well stocked. The drivers professional, helpful and courteous. They were timely & very helpful to this bride with entry and exit from car. Rates were comparable and all phone/emails were returned in timely fashion. I have had poor experiences with other limo companies and was very happy that all went smoothly and all that was promised was delivered. I would happily use this vendor again and highly recommend them!
We utilized 2 limos for our October wedding. We were very satisfied from our initial meeting to their arrival on the big Read more...
We utilized 2 limos for our October wedding. We were very satisfied from our initial meeting to their arrival on the big day. The vehicles were clean and well stocked. The drivers professional, helpful and courteous. They were timely & very helpful to this bride with entry and exit from car. Rates were comparable and all phone/emails were returned in timely fashion. I have had poor experiences with other limo companies and was very happy that all went smoothly and all that was promised was delivered. I would happily use this vendor again and highly recommend them! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Kerri.
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gigi
Wedding:
8/1/2011
4.9/5.0
Hi, I had my eight year old daughter's birthday transport to American Girl doll Natick, Massachusetts. The driver was wonderful. He took care of the girls and the moms with delight! We were totally pampered. He told us how long it would take and what to expect. When we were picked up at my house, balloons popped out of the limo, a great surprise. The girls loved it. A Airline Express had a few birthday party games along with music. We were dropped off right at the Front door of American Girl. On the way home we were treated with party favors. Certainly a memorable great experience. I think the moms enjoyed it as much as the girls did. No worries- leave the driving to A Airline Express . I would hire them again in a heart -beat! Overall, awesome service, professional, and what a great price.
Hi, I had my eight year old daughter's birthday transport to American Girl doll Natick, Massachusetts. The driver was Read more...
Hi, I had my eight year old daughter's birthday transport to American Girl doll Natick, Massachusetts. The driver was wonderful. He took care of the girls and the moms with delight! We were totally pampered. He told us how long it would take and what to expect. When we were picked up at my house, balloons popped out of the limo, a great surprise. The girls loved it. A Airline Express had a few birthday party games along with music. We were dropped off right at the Front door of American Girl. On the way home we were treated with party favors. Certainly a memorable great experience. I think the moms enjoyed it as much as the girls did. No worries- leave the driving to A Airline Express . I would hire them again in a heart -beat! Overall, awesome service, professional, and what a great price. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Gigi.
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Ja'mama
Wedding:
2/20/2011
5.0/5.0
They have always been there for me when I need them. It makes travel a breeze when I don't need to think about parking or a car not starting when I get back late at night.
They have always been there for me when I need them. It makes travel a breeze when I don't need to think about parking or Read more...
They have always been there for me when I need them. It makes travel a breeze when I don't need to think about parking or a car not starting when I get back late at night. Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Ja'mama.
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sirjames4
Wedding:
8/28/2010
0.0/5.0
We hired this company to shuttle guests to and from our wedding (to local hotels) and couldn't have been more disappointed.

Chuck, 'the owner', of the business was one of our drivers and couldn't have been more unprofessional. Some of our guests told us that they had to wake him up to take them anywhere. Plus, when he was awake, he was extremely rude to our guests. For one guest he dumped out their flower centerpiece because 'he doesn't transport that' and for our handicapped guest, he was rude and told him he couldn't get on (because he didn't want to help him). He was so rude to our handicapped guest, that people ended up getting him a taxi so he could get home.

Beyond all of this, he charged an extra 3 hours of service past what we discussed. When confronted about it, i was told 'that's the way it is.'

Avoid this company, and avoid the guest horror stories after your event!
We hired this company to shuttle guests to and from our wedding (to local hotels) and couldn't have been more Read more...
We hired this company to shuttle guests to and from our wedding (to local hotels) and couldn't have been more disappointed.

Chuck, 'the owner', of the business was one of our drivers and couldn't have been more unprofessional. Some of our guests told us that they had to wake him up to take them anywhere. Plus, when he was awake, he was extremely rude to our guests. For one guest he dumped out their flower centerpiece because 'he doesn't transport that' and for our handicapped guest, he was rude and told him he couldn't get on (because he didn't want to help him). He was so rude to our handicapped guest, that people ended up getting him a taxi so he could get home.

Beyond all of this, he charged an extra 3 hours of service past what we discussed. When confronted about it, i was told 'that's the way it is.'

Avoid this company, and avoid the guest horror stories after your event! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Third party reviews are not responded to seriously, however, we take exception to this one. Reviewer was NOT present when reported events took place. Owner knows for a fact that they were reported erroneously. Flowers were NOT thrown out...water was dumped out to prevent spillage in our vehicle and flowers were returned to the guest sans water. We were NOT informed prior to a handicapped guest requesting transport, for which we are not equipped. We rightly suggested a taxi as safe transport. Reviewer should have contacted company directly with concerns and perhaps an agreement of refund could have been reached.
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Ally0501
Wedding:
5/1/2010
5.0/5.0
We hired A Airline Express Limousine for our wedding day transportation. Our driver was the best! They were definitely on the ball, even though we weren't. The driver knew exactly what to do every step of the way, right down to straightening my train and veil before walking down the isle.

This is actually the second time I have ever had to hire a limo company and both times I have gone through them.

The first time I hired A Airline Express Limo, was for my friends bachelorette party, and boy was our driver patient hahaha. I had the limo for 6 hours and ended up losing track of time by A LOT....I felt awful. But even after being that late our driver never got frustrated or impatient. He was very professional and had a great attitude.

I truly felt like royalty with this company... from the Champaign to the cleanliness to the doors being opened in a timely manner.

What great experiences. I see no need to search for anyone else, they have it all.

Thank you!
We hired A Airline Express Limousine for our wedding day transportation. Our driver was the best! They were definitely on Read more...
We hired A Airline Express Limousine for our wedding day transportation. Our driver was the best! They were definitely on the ball, even though we weren't. The driver knew exactly what to do every step of the way, right down to straightening my train and veil before walking down the isle.

This is actually the second time I have ever had to hire a limo company and both times I have gone through them.

The first time I hired A Airline Express Limo, was for my friends bachelorette party, and boy was our driver patient hahaha. I had the limo for 6 hours and ended up losing track of time by A LOT....I felt awful. But even after being that late our driver never got frustrated or impatient. He was very professional and had a great attitude.

I truly felt like royalty with this company... from the Champaign to the cleanliness to the doors being opened in a timely manner.

What great experiences. I see no need to search for anyone else, they have it all.

Thank you! Read less
Services Used: Transportation
A Airline Express Limousine & Car Service, Inc. responded with the following comments:

Thank you, Ally and Jay.

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164 Miner Road, Saunderstown, RI 02874 See On Map
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