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A Candid Image Photo and Video: A Great Value

Los Angeles , CA
CONTACT US
CONTACT US

LOCATION

Serving all of Los Angele County
Los Angeles, CA US 91601 (map)

PHONE

213-926-8056

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The largest provider of wedding photo and video in the USA, voted "Best of 2007 and 2008" on The Knot, and by brides like you! We specialize in candid, photojournalistic photos that... Read more
The largest provider of wedding photo and video in the USA, voted "Best of 2007 and 2008" on The Knot, and by brides like you! We specialize in candid, photojournalistic photos that captures your perfect moments all at a great value! Our 8-hr package is $1,800 and includes more than great photography. We shoot unlimited photos throughout the day and will travel to multiple locations. You'll get 500 prints or proof album, and photos posted online. You also own the rights to your pictures and will receive a disc with all of your photos. In addition, we offer videography shot on a 3- chip professional camera. If you book photo and video, you receive a customized offer including both photography and videography. We make custom designed photo albums ranging in price from $800 to $1,200. Contact us for a personal consultation today and check out our website www.acandidimage.com Read less
Photography , Videography

REVIEWS

3.5
out of 5.0
3.7/5.0
3.4/5.0
3.4/5.0
3.3/5.0
3.7/5.0
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amycam
Wedding:
10/24/2009
1.8/5.0
I would not recommend using A Candid Image. I began my experience with this company meeting with a coordinator. She would be responsible for finding my photographer. It took many calls and emails to finally set up a meeting with the actual photographer. This took place just 2 weeks before the wedding so I was very nervous having not met with him to discuss the shot list and some very specific shots we required.

We were originally told that there would be two photographers and the consultant would also be ther to manage the shot list. However, the day of the wedding our photographer was almost 40 minutes late and showed up alone. The photographer did not work from the shot list at all. Being the bride I was not in the state of mind to manage my own shot list so we missed a lot of key pictures that we wanted. For example I do not have a single formal picture of me and my father. We only have two pictures together while walking down the aisle.

I received a disc of pictures from the coordinate who then informed me that she is no longer working with the company and she wasn't sure if I would receive my promised 4X6 prints or not. I have attempted to contact the corporate office of A Candid Image since the end of November to inquire about my prints. Each time I am told that there is no one to speak with and that someone will return my call shortly. To date I have never received a return call from the corporate office.

After further research I obtained the number of the company owner and president of the company. I was able to reach the president and was told that a disc of my pictures was never sent to them by my consultant. At this point it is hard to decide who to believe. I still have no prints in hand.
I would not recommend using A Candid Image. I began my experience with this company meeting with a coordinator. She would Read more...
I would not recommend using A Candid Image. I began my experience with this company meeting with a coordinator. She would be responsible for finding my photographer. It took many calls and emails to finally set up a meeting with the actual photographer. This took place just 2 weeks before the wedding so I was very nervous having not met with him to discuss the shot list and some very specific shots we required.

We were originally told that there would be two photographers and the consultant would also be ther to manage the shot list. However, the day of the wedding our photographer was almost 40 minutes late and showed up alone. The photographer did not work from the shot list at all. Being the bride I was not in the state of mind to manage my own shot list so we missed a lot of key pictures that we wanted. For example I do not have a single formal picture of me and my father. We only have two pictures together while walking down the aisle.

I received a disc of pictures from the coordinate who then informed me that she is no longer working with the company and she wasn't sure if I would receive my promised 4X6 prints or not. I have attempted to contact the corporate office of A Candid Image since the end of November to inquire about my prints. Each time I am told that there is no one to speak with and that someone will return my call shortly. To date I have never received a return call from the corporate office.

After further research I obtained the number of the company owner and president of the company. I was able to reach the president and was told that a disc of my pictures was never sent to them by my consultant. At this point it is hard to decide who to believe. I still have no prints in hand. Read less
Services Used: Photography
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Gemma
Wedding:
8/14/2009
0.0/5.0
Do not use 'A Candid Image'! (They also operate under the name 'A Dream Life' and 'A Fine Image')
My husband I were married in August 2009 and we still do not have our wedding album, nor do we have any hope of ever seeing our album that we paid $1260 for.

It seems this company has scammed countless customers, their photographers and company reps out of money. They are featured all over www.ripoffreport.com with many people having the same story. It is a nationwide company but our rep was based in MA. They are voted 'Best of' on theknot.com for 2007, 2008 and 2009 but this is a lie. I contacted theknot and was told that they do not 'recommend' any vendors and to report them to the Better Business Bureau.

Everything about the wedding was perfect except the photography. Throughout the process our rep was very unresponsive. Our photographers were switched on us twice, once just 2 weeks before the wedding. We were assigned two photographers who had never worked together before and fought with each other on our wedding day.

We came away with some ok photographs (out of the 1000!), but a lot of the formal shots I had requested were missing. Luckily, the photographers were kind enough to send me the pics on a CD, so at least I have that.

Our rep left the company shortly after our wedding and things just went downhill from there. I sent in our album selections and we were told in April that we would receive our completed album in July. This was the last time we heard from them. It's now October and our rep no longer works for the company and any calls made to customer service are not returned. It is though they have vanished off the face of the earth and taken our money with them.

We are currently in the process of taking legal action. What a headache :(
Do not use 'A Candid Image'! (They also operate under the name 'A Dream Life' and 'A Fine Image')
My husband I were Read more...
Do not use 'A Candid Image'! (They also operate under the name 'A Dream Life' and 'A Fine Image')
My husband I were married in August 2009 and we still do not have our wedding album, nor do we have any hope of ever seeing our album that we paid $1260 for.

It seems this company has scammed countless customers, their photographers and company reps out of money. They are featured all over www.ripoffreport.com with many people having the same story. It is a nationwide company but our rep was based in MA. They are voted 'Best of' on theknot.com for 2007, 2008 and 2009 but this is a lie. I contacted theknot and was told that they do not 'recommend' any vendors and to report them to the Better Business Bureau.

Everything about the wedding was perfect except the photography. Throughout the process our rep was very unresponsive. Our photographers were switched on us twice, once just 2 weeks before the wedding. We were assigned two photographers who had never worked together before and fought with each other on our wedding day.

We came away with some ok photographs (out of the 1000!), but a lot of the formal shots I had requested were missing. Luckily, the photographers were kind enough to send me the pics on a CD, so at least I have that.

Our rep left the company shortly after our wedding and things just went downhill from there. I sent in our album selections and we were told in April that we would receive our completed album in July. This was the last time we heard from them. It's now October and our rep no longer works for the company and any calls made to customer service are not returned. It is though they have vanished off the face of the earth and taken our money with them.

We are currently in the process of taking legal action. What a headache :( Read less
Services Used: Photography
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Susana
Wedding:
6/7/2008
5.0/5.0
Great service from start to finish!
Great service from start to finish!
Great service from start to finish! Read less
Services Used: Photography, Videography
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Stefanie
Wedding:
5/3/2008
3.4/5.0
Great Vendor. Easy to work with. Photographer did a good job. Not great. Did not expect to get 500 photographs that were in color, b&w, and sepia, so in reality, didn't get 500 different photographs -- only got 250.....not really something I wanted, so a bit disappointed in final product.
Great Vendor. Easy to work with. Photographer did a good job. Not great. Did not expect to get 500 photographs that were Read more...
Great Vendor. Easy to work with. Photographer did a good job. Not great. Did not expect to get 500 photographs that were in color, b&w, and sepia, so in reality, didn't get 500 different photographs -- only got 250.....not really something I wanted, so a bit disappointed in final product. Read less
Services Used: Photography
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Julia
Wedding:
4/5/2008
4.6/5.0
After my original photography plans fell through, I found this vendor online and booked them... three weeks before my date. I paid much more than I would have liked, but they were the least expensive I found. And I was very glad I did! Our photographer was actually excited to shoot our wedding. The shots were amazing and they actually gave us more images than we paid for. Overall, we were very happy.
After my original photography plans fell through, I found this vendor online and booked them... three weeks before my Read more...
After my original photography plans fell through, I found this vendor online and booked them... three weeks before my date. I paid much more than I would have liked, but they were the least expensive I found. And I was very glad I did! Our photographer was actually excited to shoot our wedding. The shots were amazing and they actually gave us more images than we paid for. Overall, we were very happy. Read less
Services Used: Photography
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Diana
Wedding:
9/15/2007
5.0/5.0
Our original photographer backed out at the last minute. And he saved us. He was great and was really professional and took his time getting it all right
Our original photographer backed out at the last minute. And he saved us. He was great and was really professional and Read more...
Our original photographer backed out at the last minute. And he saved us. He was great and was really professional and took his time getting it all right Read less
Services Used: Photography
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alejhoff
Wedding:
6/23/2007
4.8/5.0
I absolutely LOVED my photographer, ION Hartunian. He knew EXACTLY what direction I wanted to go with my photographs. I have received so many positive comments about my wedding album. Ion was pleasant and very responsive. I would hire him for any other major event ANY TIME!!
I absolutely LOVED my photographer, ION Hartunian. He knew EXACTLY what direction I wanted to go with my photographs. I Read more...
I absolutely LOVED my photographer, ION Hartunian. He knew EXACTLY what direction I wanted to go with my photographs. I have received so many positive comments about my wedding album. Ion was pleasant and very responsive. I would hire him for any other major event ANY TIME!! Read less
Services Used: Photography

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Serving all of Los Angele County, Los Angeles, CA 91601 See On Map
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