out of 5.0
This was my only bad experience during the wedding, but it was really bad. Real Sense did not respond to email in a timely manner. Real Sense called my husband instead of me to confirm plans, even though I was the one who had always contacted them. They did not pick me up, they only picked my husband up and then just sat their at the church, even though we had gone over the transportation plan pretty extensively for the quote. I had to call my father to tell them to pick me up and was 20 minutes late to my own wedding. When the limo finally arrived, the driver joked that I should be happy I was so fashionably late-- thanks, real funny. They did not charge my credit card as requested, even though they had it on file, instead they hung out at the reception bugging my father and father-in-law until someone handed him a wad of cash. Probably because he knew we would have contested the charge, given how unbelievably awful the service was. I almost didn't make it to my own wedding but they made no effort to fix the problem or apologize afterwards. They were cheap but the savings were not worth it.
Services Used: Transportation
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