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(7)

A Regal Limousine

Kenner , LA

LOCATION

Kenner, LA US
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Transportation

REVIEWS

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2.1/5.0
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Alfred
Wedding:
12/14/2013
0.4/5.0
Do not use them forgot about come to get us and don't want to give money back !!!!!!
Services Used: Transportation
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Chris
Wedding:
1/12/2013
0.0/5.0
DO NOT USE A REGAL LIMOUSINE Service out of Kenner, LA. The horrible service begin with a couple of unprofessional, rude phone conversations & ended with an appalling request for more money as I walked down the aisle at my wedding. Both my wife & I had a couple of phone conversations with them regarding the pickup times. Although very unprofessional and rude such as calling Mary "bridezilla," telling her "you don't have to be at the church on time", etc., they agreed to show up at the desired time & wouldn't charge extra "although they could". On the wedding day, the ride hadn't shown up at my house (10 mins late) so I called out of concern & to get a status of the limo. They simply told me that I was flat out wrong which was quite upsetting. We obviously had some miscommunication, but for you to tell me "you are wrong and my driver will get there when he gets there" infuriated me. Lastly & most upsetting, the limo driver entered the church & caught my wife & I as we were walking down the aisle to tell us we had to pay $200 (with no breakdown) on the spot or they wouldn't take us to the reception b/c we were over time. First of all, nothing was mentioned to me beforehand by you when discussing the early pick up other than "you could charge me for this, but wouldn't." I'm expecting to exit the church to my family & friends & head to my reception for an unforgettable night. They didn't approach my parents, the bride's parents, or the wedding coordinator, but us as we are walking down the aisle. I was simply floored that 1) the chauffeur would come to us in that moment and tell us that, and 2) this was not discussed with me beforehand. I asked if this could be handled when we got to the reception so that I could have my father deal with the business as we continued to enjoy the evening. Their immediate response was "No, I don't think that will work." Luckily, I had a blank check on me or my entire bridal party would have been stuck! Not to mention the wrong turns...
Services Used: Transportation
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elizabeth
Wedding:
7/28/2012
5.0/5.0
Their package was very affordable and the drivers were friendly and attentive.
Services Used: Transportation
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Lauren
Wedding:
5/14/2011
1.2/5.0
We booked this service months in advance, and when it came time to leave our service, my groom and my transportation was just not there. They said that they got caught in traffic (the bus driver that was providing transportation for our guests said they routinely double book), and would be at our reception to pick us up. Just as we were about to leave, my day of wedding planner told me that they had still not arrived. They finally showed up JUST as we were about to leave. I don't even know if we were able to hang the decorations that I had bought for the car or not.

We were reimbursed, but honestly, we wanted to spend the money to have this service. Do not use this company if you value reliability and would like headache-free transportation for your wedding.
Services Used: Transportation
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Lolo
Wedding:
3/27/2011
4.1/5.0
We rented 3 limo buses and a Rolls Royce in advance. They worked with us to give us the best deal possible. They were on time and even early. The drivers of the limo bus drove wildly and very aggresively considering everyone on board was dressed in after 5 attire. When told to slow dowm, they did. The Rolls Royce was a smooth and romantic ride. The driver was so generous. He gave us a long ride along the Lake and through historic streets before dropping us off. We needed that kind of ride to mellow out.
Services Used: Transportation
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Courtie789
Wedding:
12/15/2007
0.8/5.0
If you are looking for the best looking limousine for your budget, this is the company for you. HOWEVER, if you are looking for someone who will pick you up on time, send the right amount of cars, or not drive you around for 30 minutes of your reception while you are begging to be brought there, THS IS NOT THE COMPANY FOR YOU!!! They were disrespectful, and I am in the process of requesting my money back.
Services Used: Transportation
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CPA
Wedding:
4/21/2007
3.2/5.0
Since there was traffic heading to the wedding, the dirver commented that we better get this thing done in time of we will have to more before he drove us to the reception. Other than that, that had a wide variety to choose from.
Services Used: Transportation
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