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A Sugar Affair

Bonita Springs , FL

LOCATION

25241 Bernwood Drive, #5
Bonita Springs, FL US 34135 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

A Sugar Affair is a CUSTOM cake bakery specializing in fondant and super yummy cake flavors. We offer Free cake tastings to brides in our area. If you are an out of state bride coming to... Read more
A Sugar Affair is a CUSTOM cake bakery specializing in fondant and super yummy cake flavors. We offer Free cake tastings to brides in our area. If you are an out of state bride coming to the area for a destination wedding but cant get here for a tasting let me know! I can send you a tasting kit.
you can check out some of the cakes i have made here: http://www.flickr.com/photos/asugaraffair/sets/ Read less

PHOTOS

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INFO FOR FAVORS & GIFTS

Do you offer a catalog of products or custom products?
Custom Products
Do you handle design, printing, and assembly?
Assembly, Design

INFO FOR WEDDING CAKE

Besides cakes, what other types of desserts do you provide?
Cookies, Cupcakes, Dessert Buffet, Fruit, Groom's Cake, Pastries
What additional services do you provide?
Consultations, On-site Delivery, On-site Setup, Pickup, Tastings
What dietary needs can you accommodate?
Vegan
Do you provide customary cakes, such as Croquembouche?
Yes
Are you licensed by the state health department?
Yes

REVIEWS

0.9
out of 5.0
1.0/5.0
0.5/5.0
0.5/5.0
1.3/5.0
1.3/5.0
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Hollness
Wedding:
12/31/2011
1.8/5.0
First and foremost, the cake was fantastic. All our guests enjoyed the cake very much. However, the lack of communication between myself and the bakery, was to me, not worth the business.
In the beginning, the bakery was very responsive as far as booking our tasting. About 3 months before the wedding, I reached out to the bakery just to touch base (Check when my payment was due, finalize the plans, etc.). I left voicemails and sent emails and did not hear anything back for almost 2 weeks. When I did get a response, she informed me she was out of town and would email me all the info the next day. It was over a week later I heard anything back and that was only because I sent another round of emails. After the wedding, I sent the bakery an email and let them know I was dropping the cake stand off at her house and asked about the anniversary cake she claims to give every couple. It has been 9 days and I have received no response.
I tried to be very understanding throughout this process and in the end, the cake did show up for the wedding day and was exceptional but as I said before, I don't feel the hassle is the worth a good tasting cake. Planning a wedding is very stressful in itself. Having to chase your vendors around is a burden that is NOT needed!
First and foremost, the cake was fantastic. All our guests enjoyed the cake very much. However, the lack of communication Read more...
First and foremost, the cake was fantastic. All our guests enjoyed the cake very much. However, the lack of communication between myself and the bakery, was to me, not worth the business.
In the beginning, the bakery was very responsive as far as booking our tasting. About 3 months before the wedding, I reached out to the bakery just to touch base (Check when my payment was due, finalize the plans, etc.). I left voicemails and sent emails and did not hear anything back for almost 2 weeks. When I did get a response, she informed me she was out of town and would email me all the info the next day. It was over a week later I heard anything back and that was only because I sent another round of emails. After the wedding, I sent the bakery an email and let them know I was dropping the cake stand off at her house and asked about the anniversary cake she claims to give every couple. It has been 9 days and I have received no response.
I tried to be very understanding throughout this process and in the end, the cake did show up for the wedding day and was exceptional but as I said before, I don't feel the hassle is the worth a good tasting cake. Planning a wedding is very stressful in itself. Having to chase your vendors around is a burden that is NOT needed! Read less
Services Used: Wedding Cake
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Erica
Wedding:
9/17/2011
0.5/5.0
It has taken me over a year to write this review to take the emotion out of it. I would not recommend this vendor for your wedding. My only request was I don't like fondant please don't use a lot of it. I was told that the fondant used was a high quality and would be used minimally. My cake had so much fondant on it (3.2" to be exact) that we couldn't cut our wedding cake! How embarrassing. I was unable to reach the vendor for days either via email or phone, she calls me approximately 3 days before our wedding to say, "good news I can do your cake, I hurt my knee and have not been able to do anything" WHAT? I should have been called when she was hurt to find another vendor, I feel our wedding cake suffered because of this and was not what we paid for. We were told that on our one year anniversary she provides an anniversary cake so that we don't have to freeze our top ayer f our wedding cake...To date we have not heard from her. :(
Very poor service and for such an important event as a wedding, I would go elsewhere for piece of mind.
It has taken me over a year to write this review to take the emotion out of it. I would not recommend this vendor for your Read more...
It has taken me over a year to write this review to take the emotion out of it. I would not recommend this vendor for your wedding. My only request was I don't like fondant please don't use a lot of it. I was told that the fondant used was a high quality and would be used minimally. My cake had so much fondant on it (3.2" to be exact) that we couldn't cut our wedding cake! How embarrassing. I was unable to reach the vendor for days either via email or phone, she calls me approximately 3 days before our wedding to say, "good news I can do your cake, I hurt my knee and have not been able to do anything" WHAT? I should have been called when she was hurt to find another vendor, I feel our wedding cake suffered because of this and was not what we paid for. We were told that on our one year anniversary she provides an anniversary cake so that we don't have to freeze our top ayer f our wedding cake...To date we have not heard from her. :(
Very poor service and for such an important event as a wedding, I would go elsewhere for piece of mind. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
0.5/5.0
My wedding was 3 1/2 years ago and I am still upset about my experience with this company. The tasting was wonderful. I was so excited about how great everything was that I gave the woman a hug! It was the best cake ever!!! BUT on the wedding day the cake was terrible. I'm not sure what went wrong in that kitchen but all layers were bad, dried out and tasteless. She told me at one point she froze it...maybe this was the issue? Either way when I got a hold of her she had nothing but excuses "What kind of knife was used to cut the cake? This can change the way it tastes" etc. She would not talk to me about the problem, she wanted to speak with her partner and get back to me. Of coarse I NEVER heard back...after countless emails and phonecalls/voicemails. Everyone talked about the horrible cake at my wedding and up to a year later! I just wanted my money back...I would have even accepted a partial credit (and I still would). I'm in the customer service/hospitality industry and am dumbfounded at how this situation was handled. I wish I had paid the $100 extra dollars to get our cake from a reputable company.
My wedding was 3 1/2 years ago and I am still upset about my experience with this company. The tasting was wonderful. I Read more...
My wedding was 3 1/2 years ago and I am still upset about my experience with this company. The tasting was wonderful. I was so excited about how great everything was that I gave the woman a hug! It was the best cake ever!!! BUT on the wedding day the cake was terrible. I'm not sure what went wrong in that kitchen but all layers were bad, dried out and tasteless. She told me at one point she froze it...maybe this was the issue? Either way when I got a hold of her she had nothing but excuses "What kind of knife was used to cut the cake? This can change the way it tastes" etc. She would not talk to me about the problem, she wanted to speak with her partner and get back to me. Of coarse I NEVER heard back...after countless emails and phonecalls/voicemails. Everyone talked about the horrible cake at my wedding and up to a year later! I just wanted my money back...I would have even accepted a partial credit (and I still would). I'm in the customer service/hospitality industry and am dumbfounded at how this situation was handled. I wish I had paid the $100 extra dollars to get our cake from a reputable company. Read less
Services Used: Wedding Cake

DEALS

Budget Bride Cakes - 6 designs to choose from, all $300
Print Deal
Redeem In-Store  
6 designs to choose from, all for $300 1. 3 cake flavors to choose from: chocolate, white chocolate and yellow vanilla 2. all cakes are white on white with the exception of colored ribbon. no changed can be made to the designs, this is how we can offer you a great cake at a cheaper price. 3. cakes are 3 round tiers and feed 74 4. no cake tasting is offered 5. no delivery, if delivery is needed a fee will be applied 6. no free anniversary cake is offered 7. full balance is due at time of ordering
Deal #WWb02520f92d014716
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MAP

 
25241 Bernwood Drive, #5, Bonita Springs, FL 34135 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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