130x130 sq 1380562582484 touch of grace

A Touch of Grace

Watertown , NY

LOCATION

440 Coffeen St
Watertown, NY 13601 US

PHONE

315-788-6164

WEBSITE

View website
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ABOUT US

Located in our mother Grace's childhood home, A Touch of Grace has been bringing you the most unique selection of gifts & gowns since 1996. HOURS: Monday - Friday 10am - 5pm Saturday... Read more
Located in our mother Grace's childhood home, A Touch of Grace has been bringing you the most unique selection of gifts & gowns since 1996. HOURS: Monday - Friday 10am - 5pm Saturday 10am - 2pm Sunday - Closed
Evenings by appointment
440 Coffeen Street, Watertown, New York 13601, Phone: 315–788-6164 Read less
Dress & Attire

REVIEWS

4.6
out of 5.0
4.5/5.0
4.6/5.0
4.5/5.0
4.8/5.0
4.7/5.0
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130x130 sq 1386965415165 angelinebrent 007
Anonymous
Wedding:
Recently Married
2.1/5.0
I visited A Touch of Grace one day when I was in town looking for wedding dresses. After a good 5 minutes the owner finally came out of the back to help me. The selection was extremely small but I found a few gowns I wanted to try- I put one on and she led me out to some mirrors. The phone rang and another girl walked in so she was pulled away for a minute. Because I was alone, I wanted to take a picture of the gown I liked to show my mom. I grabbed my phone and waited for her to return. She asked me if I was ready for the next one and I said almost, I just wanted to take a quick picture and very politely asked if that was okay. Her demeanor immediately turned sour and she snapped at me "NO. NO PICTURES." At that point, I was completely done. I understand you are a small local business but telling a bride who is shopping by herself that she isn't allowed to take a picture (using a crappy cell phone at that) to show her mother the dress? Sorry miss, but you lost a sale with your unprofessional attitude.
I visited A Touch of Grace one day when I was in town looking for wedding dresses. After a good 5 minutes the owner Read more...
I visited A Touch of Grace one day when I was in town looking for wedding dresses. After a good 5 minutes the owner finally came out of the back to help me. The selection was extremely small but I found a few gowns I wanted to try- I put one on and she led me out to some mirrors. The phone rang and another girl walked in so she was pulled away for a minute. Because I was alone, I wanted to take a picture of the gown I liked to show my mom. I grabbed my phone and waited for her to return. She asked me if I was ready for the next one and I said almost, I just wanted to take a quick picture and very politely asked if that was okay. Her demeanor immediately turned sour and she snapped at me "NO. NO PICTURES." At that point, I was completely done. I understand you are a small local business but telling a bride who is shopping by herself that she isn't allowed to take a picture (using a crappy cell phone at that) to show her mother the dress? Sorry miss, but you lost a sale with your unprofessional attitude. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
A Touch of Grace was awesome in helping me find a stunning wedding gown in my price range. The store carries lots of styles and designers and Kathy was so professional. I needed to do much of my purchase via phone/email and she was so responsive and helpful.
A Touch of Grace was awesome in helping me find a stunning wedding gown in my price range. The store carries lots of Read more...
A Touch of Grace was awesome in helping me find a stunning wedding gown in my price range. The store carries lots of styles and designers and Kathy was so professional. I needed to do much of my purchase via phone/email and she was so responsive and helpful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am planning a wedding in 6 months start to finish which as you know can be a problem when purchasing the dresses for yourself and bridal party. We purchased my bridesmaid and matron of honors dress at A touch of grace. I literally walked in one evening with a book of dresses that were not in the store and by the next afternoon I got a phone call that the owner had some sent in for my girls to try. Not only that but the owner also re opened the store so that we could come after closing when it was convenient for us. Needless to say the service was wonderful and the dresses were ordered that night. I also purchased my girls jewelry there as well. The only problem I had was trying to decide what to get because it was all so pretty. They truly made it an enjoyable experience for us all.
I am planning a wedding in 6 months start to finish which as you know can be a problem when purchasing the dresses for Read more...
I am planning a wedding in 6 months start to finish which as you know can be a problem when purchasing the dresses for yourself and bridal party. We purchased my bridesmaid and matron of honors dress at A touch of grace. I literally walked in one evening with a book of dresses that were not in the store and by the next afternoon I got a phone call that the owner had some sent in for my girls to try. Not only that but the owner also re opened the store so that we could come after closing when it was convenient for us. Needless to say the service was wonderful and the dresses were ordered that night. I also purchased my girls jewelry there as well. The only problem I had was trying to decide what to get because it was all so pretty. They truly made it an enjoyable experience for us all. Read less
Services Used: Dress & Attire, Jewelry
A Touch of Grace responded with the following comments:

We were so happy to accommodate you. Your wedding will be beautiful with the dresses and jewelry that you selected.
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Jo
Wedding:
10/5/2013
5.0/5.0
I needed a "Mother of the Groom" dress, something formal, special and most of all still "Me". I was buttoned, zipped, laced-up, dresses tried, discarded and all with a smile! I have never received such excellent customer service!
I needed a "Mother of the Groom" dress, something formal, special and most of all still "Me". I was buttoned, zipped, Read more...
I needed a "Mother of the Groom" dress, something formal, special and most of all still "Me". I was buttoned, zipped, laced-up, dresses tried, discarded and all with a smile! I have never received such excellent customer service! Read less
Services Used: Dress & Attire
A Touch of Grace responded with the following comments:

Jo, meeting you and Drew was such a pleasure and we can't wait to see pictures.
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samantha
Wedding:
8/7/2013
5.0/5.0
I couldn't be any happier with my dress! They were so helpful with everything, When I was stressing like a bride does best they were calming and overall I would go there again in a heartbeat for any occasion. Thank you A Touch of Grace, because of you I am going to be a very happy/pretty bride!!
I couldn't be any happier with my dress! They were so helpful with everything, When I was stressing like a bride does best Read more...
I couldn't be any happier with my dress! They were so helpful with everything, When I was stressing like a bride does best they were calming and overall I would go there again in a heartbeat for any occasion. Thank you A Touch of Grace, because of you I am going to be a very happy/pretty bride!! Read less
Services Used: Dress & Attire
A Touch of Grace responded with the following comments:

We are so glad that you were happy with the service. It was a joy working with you.
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great company! I would recommend them to everyone. Made my wedding!
Great company! I would recommend them to everyone. Made my wedding!
Great company! I would recommend them to everyone. Made my wedding! Read less
Services Used: Dress & Attire
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Robin
Wedding:
7/6/2013
5.0/5.0
No words can express how wonderful Kathy and her staff are at A Touch of Grace! Our only daughter was married on July 6, 2013. The selection of dresses and accessories was amazing. From the Bridesmaids dresses, to my dress as Mother of the Bride, to our daughters Wedding gown and veil, Kathy made sure that everything was PERFECT! A true pleasure to have done business at A Touch of Grace.
No words can express how wonderful Kathy and her staff are at A Touch of Grace! Our only daughter was married on July 6, Read more...
No words can express how wonderful Kathy and her staff are at A Touch of Grace! Our only daughter was married on July 6, 2013. The selection of dresses and accessories was amazing. From the Bridesmaids dresses, to my dress as Mother of the Bride, to our daughters Wedding gown and veil, Kathy made sure that everything was PERFECT! A true pleasure to have done business at A Touch of Grace. Read less
Services Used: Dress & Attire
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Tracie
Wedding:
9/8/2012
5.0/5.0
Kathy was absolutely wonderful!!! I cant say enough good about her!!! She was always very pleasant, thoughtful & very helpful!!!! I couldn't ask for anyone any better or service any better!!! That goes for Debra the seamstress also she worked so hard on my dress to get it just right. They both were so good to me i invited them to my wedding. To top it off the morning of my wedding we were having a hard time lacing the dresses up the right way & they both came early & helped get us into our dresses!! Now how many people would do that??? I cant thank them both enough they are great!!!!! By the way..my dress was absolutely BEAUTIFUL!!! Thank you ladies!!!
Kathy was absolutely wonderful!!! I cant say enough good about her!!! She was always very pleasant, thoughtful & very Read more...
Kathy was absolutely wonderful!!! I cant say enough good about her!!! She was always very pleasant, thoughtful & very helpful!!!! I couldn't ask for anyone any better or service any better!!! That goes for Debra the seamstress also she worked so hard on my dress to get it just right. They both were so good to me i invited them to my wedding. To top it off the morning of my wedding we were having a hard time lacing the dresses up the right way & they both came early & helped get us into our dresses!! Now how many people would do that??? I cant thank them both enough they are great!!!!! By the way..my dress was absolutely BEAUTIFUL!!! Thank you ladies!!! Read less
Services Used: Dress & Attire
130x130 sq 1315160917764 1304451271picsay
Sahrae
Wedding:
8/25/2012
5.0/5.0
The best place to go for a dress for a formal occasion! The owner is super helpful and extremely friendly they treat you like a princess there. I definitely found my dream dress thanks to a touch of grace!
The best place to go for a dress for a formal occasion! The owner is super helpful and extremely friendly they treat you Read more...
The best place to go for a dress for a formal occasion! The owner is super helpful and extremely friendly they treat you like a princess there. I definitely found my dream dress thanks to a touch of grace! Read less
Services Used: Dress & Attire
130x130 sq 1214126422291 fourthofjuly
Jessica
Wedding:
9/6/2008
5.0/5.0
Awsome Awsome Awsome!! I love Kathey to death and she was amazing helping me find exactly what i wanted deff go here for your dresses she is the best!!!!!!! she is so nice and flexable she listens to you and she will not let you down!!
Awsome Awsome Awsome!! I love Kathey to death and she was amazing helping me find exactly what i wanted deff go here for Read more...
Awsome Awsome Awsome!! I love Kathey to death and she was amazing helping me find exactly what i wanted deff go here for your dresses she is the best!!!!!!! she is so nice and flexable she listens to you and she will not let you down!! Read less
Services Used: Dress & Attire, Jewelry
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