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AAA Rents
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2.9 
(3.0/5.0)
 
Quality of Service 
(2.5/5.0)
 
Responsiveness 
(2.5/5.0)
 
Professionalism 
(3.5/5.0)
 
Value 
(3.0/5.0)
 
Flexibility 
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Jennifer
Wedding:
4/6/2012
 
5.0 out of 5.0
We rented all of our linens, dinnerware, flatware and glassware as well as a dance floor through AAA Rents. Working with them was super easy. I made several changes throughout the planning process and they were always super helpful. Delivery and pick up was very prompt and the service was professional and friendly. I would definitely use them again for rentals!
Services Used: Rentals & Photobooths
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brc512
Wedding:
6/6/2009
 
0.8 out of 5.0
AAA Rents and Event Services of Lincoln, NE is a horrible company to work with. We decided to order table, chairs, and table clothes for rehearsal dinner through them! DO NOT waste your time or money going through them. Their prices might be slightly cheaper then other rental places but it is not worth it. The lady who works in the office that helps you place your order is just flat out RUDE! They are NOT flexible and they really only care about making a sale and moving onto to something else!

One example of this would be when I called the day before they were going to deliver the table and chairs to make sure they had the correct address and directions and the lady on the other end was SUPER snappy and said "well if we didnt then dont you think we would have called you?" super snotty! So I said ok and hang up.....Well I had changed my phone number about 6 months before this and had contacted them about it and changed my number with them but surprise surprise the day they were to deliver I get a call on my OLD phone (which I kept for this exact reason) from a person saying that the driver was out on West O and lost. Well to say the least the place they were going was on the completely opposite side of town. They ended up being late delivering it because of this!

I sould have spent a couple more dollars and got EVERYTHING through Elite Event Rentals where I got my other stuff because the staff over there goes ABOVE and BEYOND to make sure everything is perfect for your day....but at AAA they could care less about you! Dont waste your time, energy, or money and rent through someone else.....these people are not worth it!
Services Used: Rentals & Photobooths
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