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About Faces

Towson , MD

LOCATION

110 West Rd., Suite 350
Towson, MD 21204 US

PHONE

410-560-6600

WEBSITE

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Beauty & Health

REVIEWS

4.4
out of 5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.1/5.0
4.4/5.0
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Anonymous
Wedding:
Recently Married
0.8/5.0
I had a make up trial here (Towson Location), which was the first of many appointments i had made (hair trial, day of for me and the wedding party), but afterwards, I ended up canceling ALL of the other appointments. the staff was very unprofessional (other staff people were constantly interrupting my makeup artist throughout the appointment. i was not the focus of this staff person and the finished makeup reflected this. it also ended up taking over 90 minutes) the look i left with was not at all what i was going for, and I was REALLY unimpressed with how my skin looked (i had to ask them to cover up a scar i had before i left, like really? how can i trust this person on my wedding day?) They also put fake eyelashes on me (which I never asked for and was never told I would be charged extra for) which ended up irritating my eye badly (swollen eyelid and loss of eyelashes). I felt everyone was more interested in selling products than actual service delivery. Keep in mind the trial was done in the front of the store where basically everyone can see you so maybe things would've gone better if the brides were taken to another area. Further, when it was clear I was less than enthused about the finished product, the makeup artist made some comments about my skin that offended me. I honestly get compliments on my skin all of the time! Also I had mentioned how hot I was in the beginning, and she had the nerve to tell me i was dehydrated, yet NOBODY offered me water at any time during the almost 2 hours I was there. I thought that was really strange because at every salon i have ever been to, they always offer me a cup of water. I left there rushing to get to a party for me, and feeling very distressed and self-conscious. I did try to contact management twice, but the second time was told the manager was "out for the weekend" . Worst salon I experienced in my life. No bride should ever have to go through such an experience!!
I had a make up trial here (Towson Location), which was the first of many appointments i had made (hair trial, day of for Read more...
I had a make up trial here (Towson Location), which was the first of many appointments i had made (hair trial, day of for me and the wedding party), but afterwards, I ended up canceling ALL of the other appointments. the staff was very unprofessional (other staff people were constantly interrupting my makeup artist throughout the appointment. i was not the focus of this staff person and the finished makeup reflected this. it also ended up taking over 90 minutes) the look i left with was not at all what i was going for, and I was REALLY unimpressed with how my skin looked (i had to ask them to cover up a scar i had before i left, like really? how can i trust this person on my wedding day?) They also put fake eyelashes on me (which I never asked for and was never told I would be charged extra for) which ended up irritating my eye badly (swollen eyelid and loss of eyelashes). I felt everyone was more interested in selling products than actual service delivery. Keep in mind the trial was done in the front of the store where basically everyone can see you so maybe things would've gone better if the brides were taken to another area. Further, when it was clear I was less than enthused about the finished product, the makeup artist made some comments about my skin that offended me. I honestly get compliments on my skin all of the time! Also I had mentioned how hot I was in the beginning, and she had the nerve to tell me i was dehydrated, yet NOBODY offered me water at any time during the almost 2 hours I was there. I thought that was really strange because at every salon i have ever been to, they always offer me a cup of water. I left there rushing to get to a party for me, and feeling very distressed and self-conscious. I did try to contact management twice, but the second time was told the manager was "out for the weekend" . Worst salon I experienced in my life. No bride should ever have to go through such an experience!! Read less
Services Used: Beauty & Health
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Sara
Wedding:
8/20/2016
5.0/5.0
We worked with the team at About Faces Canton for all make-up (mine and the bridal party's), Michelle helped with all of our scheduling and details. We initially planned on having our bridal party get their makeup done at the Canton location, but ended up asking if the team could come to our venue at the Four Seasons because we had a getting-ready suite there. They were happy to oblige and it made our day so smooth and easy! No travel for us, and we were very relaxed getting ready in our suite. The make-up artists arrived right on time and did a fantastic job - the bridesmaids looked beautiful and I loved my bridal make-up - very natural, the way I wanted, I felt so pretty! I would definitely recommend working with the team at About Faces.
We worked with the team at About Faces Canton for all make-up (mine and the bridal party's), Michelle helped with all of Read more...
We worked with the team at About Faces Canton for all make-up (mine and the bridal party's), Michelle helped with all of our scheduling and details. We initially planned on having our bridal party get their makeup done at the Canton location, but ended up asking if the team could come to our venue at the Four Seasons because we had a getting-ready suite there. They were happy to oblige and it made our day so smooth and easy! No travel for us, and we were very relaxed getting ready in our suite. The make-up artists arrived right on time and did a fantastic job - the bridesmaids looked beautiful and I loved my bridal make-up - very natural, the way I wanted, I felt so pretty! I would definitely recommend working with the team at About Faces. Read less
Services Used: Beauty & Health
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Nasha
Wedding:
5/23/2015
4.0/5.0
Hair and makeup both were done very well and with careful attention to detail.
Hair and makeup both were done very well and with careful attention to detail.
Hair and makeup both were done very well and with careful attention to detail. Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
1+ year ago
3.8/5.0
Hair and makeup appointment was easy to get
Hair and makeup appointment was easy to get
Hair and makeup appointment was easy to get Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
1+ year ago
3.9/5.0
Person was very helpful and kind. Did a great job too
Person was very helpful and kind. Did a great job too
Person was very helpful and kind. Did a great job too Read less
Services Used: Beauty & Health
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Megan
Wedding:
9/7/2014
4.8/5.0
Our whole bridal party got their hair and makeup done at About Faces the morning of the wedding. They were more than accommodating to our bridal party and even went to great lengths to make sure my wife and I did not see each other, even though we were in the salon at the same time. Steele did a wonderful job on my bridal updo considering I was not completely satisfied after my trial. Ali was my makeup artist. I wanted her to make some adjustments the morning of the wedding that differed from my trial and she out did herself. I was beaming from ear to ear I was so happy with how I looked!! Steele and Ali definitely won me over by how they took my suggestions/critiques to make me look exactly how I had always pictured on my special day!
Our whole bridal party got their hair and makeup done at About Faces the morning of the wedding. They were more than Read more...
Our whole bridal party got their hair and makeup done at About Faces the morning of the wedding. They were more than accommodating to our bridal party and even went to great lengths to make sure my wife and I did not see each other, even though we were in the salon at the same time. Steele did a wonderful job on my bridal updo considering I was not completely satisfied after my trial. Ali was my makeup artist. I wanted her to make some adjustments the morning of the wedding that differed from my trial and she out did herself. I was beaming from ear to ear I was so happy with how I looked!! Steele and Ali definitely won me over by how they took my suggestions/critiques to make me look exactly how I had always pictured on my special day! Read less
Services Used: Beauty & Health
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Jordan
Wedding:
7/26/2014
5.0/5.0
Lyudamila is a stylist at About Faces in Timonium and did updo's for my wedding. She did updo's for me, my mother, my mother-in-law, and three bridesmaids. While she works at the salon, she came to my location near the wedding venue for me. She arrived promptly as scheduled, was flexible with girls who needed touch-ups, and did a fabulous job with all the updo's. When I had a mix-up in the timeline to get ready, she was flexible and patient. Also, none of our hairstyles moved at all during the entire event! I would highly recommend her to anyone. She also does excellent highlights in the salon!
Lyudamila is a stylist at About Faces in Timonium and did updo's for my wedding. She did updo's for me, my mother, my Read more...
Lyudamila is a stylist at About Faces in Timonium and did updo's for my wedding. She did updo's for me, my mother, my mother-in-law, and three bridesmaids. While she works at the salon, she came to my location near the wedding venue for me. She arrived promptly as scheduled, was flexible with girls who needed touch-ups, and did a fabulous job with all the updo's. When I had a mix-up in the timeline to get ready, she was flexible and patient. Also, none of our hairstyles moved at all during the entire event! I would highly recommend her to anyone. She also does excellent highlights in the salon! Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Jamie from About Faces did an incredible job coordinating the hair and makeup for my ladies. She was extremely professional throughout the entire process and the day of we were finished on time and looking great! I also commend the artists at About Faces on their ability to work on all skin colors and hair types and have everyone looking fantastic. Also, we saved a bunch on going to the salon vs. having someone come to us.
Jamie from About Faces did an incredible job coordinating the hair and makeup for my ladies. She was extremely Read more...
Jamie from About Faces did an incredible job coordinating the hair and makeup for my ladies. She was extremely professional throughout the entire process and the day of we were finished on time and looking great! I also commend the artists at About Faces on their ability to work on all skin colors and hair types and have everyone looking fantastic. Also, we saved a bunch on going to the salon vs. having someone come to us. Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I spent a wonderful day before my wedding here. I got a massage, facial pedi and mani. I can't wait to go back for another day of bliss!
I spent a wonderful day before my wedding here. I got a massage, facial pedi and mani. I can't wait to go back for another Read more...
I spent a wonderful day before my wedding here. I got a massage, facial pedi and mani. I can't wait to go back for another day of bliss! Read less
Services Used: Beauty & Health
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Anonymous
Wedding:
10/21/2012
5.0/5.0
Rebekah got me prepped for my wedding with monthly facials, Stephanie cared for my eyebrows and Delmia took me from numbs to nails! The Saturday before the wedding we all spent a day of beauty and About Faces treated so very special big kudos to Delmia, Sanaa and Myhan who cared for the fingers and toes of my bridal party both male and female!
Rebekah got me prepped for my wedding with monthly facials, Stephanie cared for my eyebrows and Delmia took me from numbs Read more...
Rebekah got me prepped for my wedding with monthly facials, Stephanie cared for my eyebrows and Delmia took me from numbs to nails! The Saturday before the wedding we all spent a day of beauty and About Faces treated so very special big kudos to Delmia, Sanaa and Myhan who cared for the fingers and toes of my bridal party both male and female! Read less
Services Used: Beauty & Health
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