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ACE Limousine

Pleasanton , CA

LOCATION

Pleasanton, CA US

WEBSITE

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Transportation

REVIEWS

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dee_027111
Wedding:
9/13/2008
0.5/5.0
I would not recommend this company to anyone. We rented a limo and a town car from this company for our wedding. They were late picking up the groom and groomsmen from their hotel. They took them to the church, and then the driver just hung out with the groomsmen until someone said, "hey, aren't you supposed to go pick up the bridesmaids at their hotel?" The driver had no clue what he was supposed to do. Pretty bad, since I gave them a time line with Hotel names, addresses, phone numbers and times. The towncar we rented was to drive us to our hotel after the reception. The guy was rude when he picked us up because we weren't ready at exactly the right time. He was rude to a number of people, then he manages to get us lost on our way. This company has no customer service skills and are horrible to work with.
I would not recommend this company to anyone. We rented a limo and a town car from this company for our wedding. They were Read more...
I would not recommend this company to anyone. We rented a limo and a town car from this company for our wedding. They were late picking up the groom and groomsmen from their hotel. They took them to the church, and then the driver just hung out with the groomsmen until someone said, "hey, aren't you supposed to go pick up the bridesmaids at their hotel?" The driver had no clue what he was supposed to do. Pretty bad, since I gave them a time line with Hotel names, addresses, phone numbers and times. The towncar we rented was to drive us to our hotel after the reception. The guy was rude when he picked us up because we weren't ready at exactly the right time. He was rude to a number of people, then he manages to get us lost on our way. This company has no customer service skills and are horrible to work with. Read less
Services Used: Transportation
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