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Adriennes

New York , NY

LOCATION

156 Orchard Street
New York, NY US 10002 (map)

PHONE

212-228-9618

WEBSITE

View website
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Dress & Attire

REVIEWS

2.8
out of 5.0
3.1/5.0
2.5/5.0
2.5/5.0
3.3/5.0
2.8/5.0
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StephanyB
Wedding:
5/2/2014
5.0/5.0
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side in New York City. Maryann was super sweet and helpful. She designed a stunning long sleeve dress for me with a matching veil. My dress and veil were made of gorgeous French lace. I am so happy that I decided to go with a custom gown as I got to design the dress of my dreams. My family, friends and husband fell in love with my gown. I would totally recommend Adriennes Bridal.
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side Read more...
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side in New York City. Maryann was super sweet and helpful. She designed a stunning long sleeve dress for me with a matching veil. My dress and veil were made of gorgeous French lace. I am so happy that I decided to go with a custom gown as I got to design the dress of my dreams. My family, friends and husband fell in love with my gown. I would totally recommend Adriennes Bridal. Read less
Services Used: Dress & Attire
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Rachel W.
Wedding:
5/27/2012
4.3/5.0
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The original would've cost $1000 more at Kleinfeld, plus alterations.
Maryanne said she would include alterations, cups, dyed shoes to match, etc. for free. I bought the dress, I paid for it, I made appointments for my fittings, I went and she did an excellent job. My dress was gorgeous. We never had any rescheduling problems. The only problem we ever had was having to wait while she finished another girl. That was it.

Maryanne is definitely understaffed, and her personality is very to-the-point. She's not the type to coo and sigh over you. But she's very nice, and she does an excellent job. My dress fit perfectly and was completely gorgeous. She was really great.
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The Read more...
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The original would've cost $1000 more at Kleinfeld, plus alterations.
Maryanne said she would include alterations, cups, dyed shoes to match, etc. for free. I bought the dress, I paid for it, I made appointments for my fittings, I went and she did an excellent job. My dress was gorgeous. We never had any rescheduling problems. The only problem we ever had was having to wait while she finished another girl. That was it.

Maryanne is definitely understaffed, and her personality is very to-the-point. She's not the type to coo and sigh over you. But she's very nice, and she does an excellent job. My dress fit perfectly and was completely gorgeous. She was really great. Read less
Services Used: Dress & Attire
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uslie
Wedding:
11/11/2011
1.5/5.0
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and ordered my dress and I thought everything would be okay.

Once I started trying to see when exactly the dress would be in and wasn't getting a response I got a bit worried, I did a google search to get their information and under neath was 87 bad reviews. I read one that seemed to be exactly what was happening to me (ignoring emails and calls from the client). And when I had called that night I was hung up on, I started panicking after I had read the bad reviews.

In saying the above, they did a nice job in my dress and I was happy with the dress and the alterations, but I wouldn't go back to them. They're was just too many bad reviews and after mine started turning out like the others I lost my trust in them.
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and Read more...
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and ordered my dress and I thought everything would be okay.

Once I started trying to see when exactly the dress would be in and wasn't getting a response I got a bit worried, I did a google search to get their information and under neath was 87 bad reviews. I read one that seemed to be exactly what was happening to me (ignoring emails and calls from the client). And when I had called that night I was hung up on, I started panicking after I had read the bad reviews.

In saying the above, they did a nice job in my dress and I was happy with the dress and the alterations, but I wouldn't go back to them. They're was just too many bad reviews and after mine started turning out like the others I lost my trust in them. Read less
Services Used: Dress & Attire
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STreanor
Wedding:
9/24/2011
2.0/5.0
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely understaffed, on more that one occasion i've had my appointments moved and switched around for one reason or another.

When I ordered my dress i was promised that in 6 months it would be delivered. After 6 months I called for the status on my dress and could not get a clear answer. It took a few weeks of unreturned phone calls and threats to show up at the shop unannounced for my dress status.

I had repeatedly requested capped sleeves on my dress which didnt appear until my last fitting. And then on the day of my wedding, the sleeve they added was a different color lace. My dress was ivory and the lace was white. I didn't notice this in the shop because of the lighting but it was noticeable in broad daylight.

In the end my dress was beautiful and the sleeves weren't too noticeable (luckily i had an evening wedding). But its not worth the stress. Go somewhere else.
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely Read more...
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely understaffed, on more that one occasion i've had my appointments moved and switched around for one reason or another.

When I ordered my dress i was promised that in 6 months it would be delivered. After 6 months I called for the status on my dress and could not get a clear answer. It took a few weeks of unreturned phone calls and threats to show up at the shop unannounced for my dress status.

I had repeatedly requested capped sleeves on my dress which didnt appear until my last fitting. And then on the day of my wedding, the sleeve they added was a different color lace. My dress was ivory and the lace was white. I didn't notice this in the shop because of the lighting but it was noticeable in broad daylight.

In the end my dress was beautiful and the sleeves weren't too noticeable (luckily i had an evening wedding). But its not worth the stress. Go somewhere else. Read less
Services Used: Dress & Attire
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tribecabride
Wedding:
7/10/2011
0.9/5.0
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came and went and despite numerous threatening phone calls to the store with no call back or concern shown by adrienne's, i finally received a call saying my dress had arrived on jun 10. my wedding was jun 15. needless to say i had to run out and find a dress somewhere else at the last minute days before my wedding date. i have not received one phone call apologizing or offering to return my deposit money. save yourself the hassle and go to a legit store. there are plenty of them in nyc.
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came Read more...
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came and went and despite numerous threatening phone calls to the store with no call back or concern shown by adrienne's, i finally received a call saying my dress had arrived on jun 10. my wedding was jun 15. needless to say i had to run out and find a dress somewhere else at the last minute days before my wedding date. i have not received one phone call apologizing or offering to return my deposit money. save yourself the hassle and go to a legit store. there are plenty of them in nyc. Read less
Services Used: Dress & Attire
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Diana
Wedding:
11/20/2010
1.4/5.0
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get my wedding dress from Adrienne's. I fell in love with my Jim Hjelm lace gown, and since it is not carried in many places in NYC, I put a down payment that day. I wish I had read other reviews prior to making this decision. It is impossible to get a hold of anyone at the store. No one ever answers the phone. Maryann is careless, forgetful, frazzled, unprofessional, insensitive and rude. I do not say those things without careful and thoughtful selection of the words. The dresses at the store are beautiful, but it is impossible to get things done easily, and the process of having your wedding dress fittings is supposed to be pleasant --- not painful and stressful and hurtful. Maryann made me feel repeatedly like I was being difficult just for having any opinion on how the dress fit me. She basically told me that with my small chest, there was no way to make my dress fit me any better. In the end, by the way, my dress fit me very well and looked great, but I wish I had gone elsewhere. At one fitting, she was 2 hours late. I spent 30 minutes standing outside ringing the bell, astounded that no one was there when my appointment was scheduled Then 1 1/2 hours standing in my wedding gown, days before my wedding... When Maryann arrived she did not even say I am sorry. She just started the fitting as though nothing was wrong. This rudeness killed me. There was confusion about my sash, which she told me she had ordered with no problems. Every time I tried to get exact information about matters, it was impossible. Right until the moment my dress was picked up I was worried. Do not buy your dress here. It will be an unnecessarily stressful and painful process.
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get Read more...
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get my wedding dress from Adrienne's. I fell in love with my Jim Hjelm lace gown, and since it is not carried in many places in NYC, I put a down payment that day. I wish I had read other reviews prior to making this decision. It is impossible to get a hold of anyone at the store. No one ever answers the phone. Maryann is careless, forgetful, frazzled, unprofessional, insensitive and rude. I do not say those things without careful and thoughtful selection of the words. The dresses at the store are beautiful, but it is impossible to get things done easily, and the process of having your wedding dress fittings is supposed to be pleasant --- not painful and stressful and hurtful. Maryann made me feel repeatedly like I was being difficult just for having any opinion on how the dress fit me. She basically told me that with my small chest, there was no way to make my dress fit me any better. In the end, by the way, my dress fit me very well and looked great, but I wish I had gone elsewhere. At one fitting, she was 2 hours late. I spent 30 minutes standing outside ringing the bell, astounded that no one was there when my appointment was scheduled Then 1 1/2 hours standing in my wedding gown, days before my wedding... When Maryann arrived she did not even say I am sorry. She just started the fitting as though nothing was wrong. This rudeness killed me. There was confusion about my sash, which she told me she had ordered with no problems. Every time I tried to get exact information about matters, it was impossible. Right until the moment my dress was picked up I was worried. Do not buy your dress here. It will be an unnecessarily stressful and painful process. Read less
Services Used: Dress & Attire
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schifjo
Wedding:
9/18/2010
1.5/5.0
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the process was exhausting and stressful. It's incredibly difficult to get a hold of anyone at the store. They do not adhere to timelines. There's a constant blame game between the store owners and tailors doing the work. I loved my dress, it was gorgeous, and I know a lot of work went into hemming and taking it in. However, the dress was not ready when it was supposed to be (3 days before the wedding) and in a rush to quickly alter it, it was done incorrectly and we had a mad rush to get the dress out in time. In the end they gave me a free cleaning and preservation, which was nice.
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the Read more...
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the process was exhausting and stressful. It's incredibly difficult to get a hold of anyone at the store. They do not adhere to timelines. There's a constant blame game between the store owners and tailors doing the work. I loved my dress, it was gorgeous, and I know a lot of work went into hemming and taking it in. However, the dress was not ready when it was supposed to be (3 days before the wedding) and in a rush to quickly alter it, it was done incorrectly and we had a mad rush to get the dress out in time. In the end they gave me a free cleaning and preservation, which was nice. Read less
Services Used: Dress & Attire
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EM
Wedding:
4/24/2010
2.0/5.0
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment time and no one was there. The times when someone was there I had to wait between 1/2 - 1 hour to be seen. Annoying. Gina was very flexible in making the dresses to the style/color I wanted, however I felt like she knocked them up the day before we were coming in for fittings. Overall the professionalism left a lot to be desired.
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment Read more...
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment time and no one was there. The times when someone was there I had to wait between 1/2 - 1 hour to be seen. Annoying. Gina was very flexible in making the dresses to the style/color I wanted, however I felt like she knocked them up the day before we were coming in for fittings. Overall the professionalism left a lot to be desired. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
7/11/2009
0.3/5.0
This is the most unorganized, unethical bridal shop! I am so surprised they are still allowed to stay in business. My bridesmaids ordered dresses in February for a wedding in July, and didn�t get the dresses until a week before the wedding on the 2! They told us the dresses would be in end of June so we waited until then to call and follow up. The woman on the phone assured us they would be in shortly, and was blaming the dress company, not Adrienne's for the delay. Week after week we called and got the same excuse-it was the dress company holding us up. A week before the wedding my fianc� and I head down to the store to get some answers because Adrienne's was giving us the run around and wouldn't give us a tracking number and said the dresses would be in "later in the week". Well, it was July 4th weekend, the girls needed their dresses and to make alterations, so I waited in Adrienne�s from 1 -7 pm. It was when I got down there that the owner said the dresses were getting final touches, and she was going to pick them up in person.

To make a painful story short, the dresses finally came at 6:30 and the owner then tells me she won't "release the dresses" until final payment on the dresses was made. I lost it then. Are you serious? I was there for 6 hours and you couldn't get the payment then. For the next half hour they called my bridesmaids to get credit card information which they should have had on file. Please don?t go here-you will only end up in tears.
This is the most unorganized, unethical bridal shop! I am so surprised they are still allowed to stay in business. My Read more...
This is the most unorganized, unethical bridal shop! I am so surprised they are still allowed to stay in business. My bridesmaids ordered dresses in February for a wedding in July, and didn�t get the dresses until a week before the wedding on the 2! They told us the dresses would be in end of June so we waited until then to call and follow up. The woman on the phone assured us they would be in shortly, and was blaming the dress company, not Adrienne's for the delay. Week after week we called and got the same excuse-it was the dress company holding us up. A week before the wedding my fianc� and I head down to the store to get some answers because Adrienne's was giving us the run around and wouldn't give us a tracking number and said the dresses would be in "later in the week". Well, it was July 4th weekend, the girls needed their dresses and to make alterations, so I waited in Adrienne�s from 1 -7 pm. It was when I got down there that the owner said the dresses were getting final touches, and she was going to pick them up in person.

To make a painful story short, the dresses finally came at 6:30 and the owner then tells me she won't "release the dresses" until final payment on the dresses was made. I lost it then. Are you serious? I was there for 6 hours and you couldn't get the payment then. For the next half hour they called my bridesmaids to get credit card information which they should have had on file. Please don?t go here-you will only end up in tears. Read less
Services Used: Dress & Attire
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Jana
Wedding:
4/26/2009
5.0/5.0
Gina and her team are terrific! I was lucky to choose on of Gina's own design's and she worked with me on all of the fittings. I absolutely loved my dress and it stayed within my price range.
She is an artist, a professional, and she understands brides and their needs. They have a very unique selection. I had an extremely positive experience at Adriennes.
Gina and her team are terrific! I was lucky to choose on of Gina's own design's and she worked with me on all of the Read more...
Gina and her team are terrific! I was lucky to choose on of Gina's own design's and she worked with me on all of the fittings. I absolutely loved my dress and it stayed within my price range.
She is an artist, a professional, and she understands brides and their needs. They have a very unique selection. I had an extremely positive experience at Adriennes. Read less
Services Used: Dress & Attire
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stephkdowney
Wedding:
12/29/2008
5.0/5.0
Gina and everyone at Adriennes were incredible. The process of having them create by dress was amazing- as my vision for the dress evolved, they made it happen. They found a way to incorporate family heirlooms for the ceremony and then add some fun to the dress for the reception!

I highly recommend Adriennes!
Gina and everyone at Adriennes were incredible. The process of having them create by dress was amazing- as my vision for Read more...
Gina and everyone at Adriennes were incredible. The process of having them create by dress was amazing- as my vision for the dress evolved, they made it happen. They found a way to incorporate family heirlooms for the ceremony and then add some fun to the dress for the reception!

I highly recommend Adriennes! Read less
Services Used: Dress & Attire
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Jenny
Wedding:
3/10/2007
5.0/5.0
Gina created the wedding dress of my dreams from scratch in under two months. Her work is stunning and her craftsmanship is excellent. She used only the highest quality materials. I had seamstresses, family members, guests, wedding vendors and other brides ooo-ing and ah-ing over my gown.

Every fitting was relaxed and relaxing, a respite for me given the stress of planning a formal wedding in three months from out of town. She was efficient, but always personable. She honored every request I made, but offered her own expert design insights, all of which we ended up using.

I had a couture dress that cost less than half what it would have if I had bought a similar style and fabric ready-made, and my dress is a one-of-a-kind, built for my body, and it fit like a glove.

I can never recommend her highly enough, and I send all of my friends to her when they announce their engagements.

Note: She sells other designers' gowns in her salon, if you'd prefer not to have a dress made. But since she's a former Vera Wang pattern-maker, you'd be doing yourself a disservice not to let her create your dress herself. She also sells bridesmaids dresses, and will custom-make those, too.
Gina created the wedding dress of my dreams from scratch in under two months. Her work is stunning and her craftsmanship Read more...
Gina created the wedding dress of my dreams from scratch in under two months. Her work is stunning and her craftsmanship is excellent. She used only the highest quality materials. I had seamstresses, family members, guests, wedding vendors and other brides ooo-ing and ah-ing over my gown.

Every fitting was relaxed and relaxing, a respite for me given the stress of planning a formal wedding in three months from out of town. She was efficient, but always personable. She honored every request I made, but offered her own expert design insights, all of which we ended up using.

I had a couture dress that cost less than half what it would have if I had bought a similar style and fabric ready-made, and my dress is a one-of-a-kind, built for my body, and it fit like a glove.

I can never recommend her highly enough, and I send all of my friends to her when they announce their engagements.

Note: She sells other designers' gowns in her salon, if you'd prefer not to have a dress made. But since she's a former Vera Wang pattern-maker, you'd be doing yourself a disservice not to let her create your dress herself. She also sells bridesmaids dresses, and will custom-make those, too. Read less
Services Used: Dress & Attire
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