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Adriennes

New York , NY

LOCATION

156 Orchard Street
New York, NY 10002 US

PHONE

212-228-9618

WEBSITE

View website
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Dress & Attire

REVIEWS

3.1
out of 5.0
3.2/5.0
2.7/5.0
2.6/5.0
3.6/5.0
3.1/5.0
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Bianca
Wedding:
6/4/2016
4.9/5.0
So, admittedly, I was a bit nervous going into this experience having read all the negative reviews on this site. I found my absolute dream dress at Adrienne’s before I had looked online – but I am so glad I went in before stopping here, or else I might never have found my dress! The dress was a unique design by the owner, Maryann’s, daughter. Since it was a sample, I got the dress at a steal – and alterations were included! I had absolutely no issues with Maryann throughout this process. I think sometimes that brides can be a little nervous and difficult when it comes to wedding vendors, and perhaps that can rub some of them the wrong way. I treated Maryann with kindness and respect, and she did the same to me – in fact, when I left after my last fitting, she gave me a giant hug. Will you get a super attentive princess-like experience at this place, like you might at Kleinfelds? No. But that was honestly not me or my vibe, and I thoroughly enjoyed going into the store for each fitting. So if you want a million people fawning over you and absolute punctuality then maybe this isn’t the place for you. But if you want truly unique designs, a New York vendor with old school charm and character, and top-notch garment skills, check this place out. You won’t be disappointed.
So, admittedly, I was a bit nervous going into this experience having read all the negative reviews on this site. I found Read more...
So, admittedly, I was a bit nervous going into this experience having read all the negative reviews on this site. I found my absolute dream dress at Adrienne’s before I had looked online – but I am so glad I went in before stopping here, or else I might never have found my dress! The dress was a unique design by the owner, Maryann’s, daughter. Since it was a sample, I got the dress at a steal – and alterations were included! I had absolutely no issues with Maryann throughout this process. I think sometimes that brides can be a little nervous and difficult when it comes to wedding vendors, and perhaps that can rub some of them the wrong way. I treated Maryann with kindness and respect, and she did the same to me – in fact, when I left after my last fitting, she gave me a giant hug. Will you get a super attentive princess-like experience at this place, like you might at Kleinfelds? No. But that was honestly not me or my vibe, and I thoroughly enjoyed going into the store for each fitting. So if you want a million people fawning over you and absolute punctuality then maybe this isn’t the place for you. But if you want truly unique designs, a New York vendor with old school charm and character, and top-notch garment skills, check this place out. You won’t be disappointed. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.9/5.0
Maryann helped me to find the wedding dress I had always envisioned! Maryann took care to listen to exactly what I wanted and pinpointed it with the first dress she pulled off the rack. I had started looking a little late, so I had to buy the dress off the rack and Maryann was able to give me a great deal on price for a high quality dress. I couldn't have been more thrilled with the dress itself.

I wasn't so happy with the customer service and the fitting process. After my initial purchase, I did have to reschedule fittings at Maryann's request and frequently had a long wait upon arrival to my fittings. With that said, Maryann was always kind and courteous and it is clear these problems only arise as a problem of her being short staffed. When I tried on the dress the day I was supposed to take it home, I had to point out areas where my cups would be visible from certain angles to have some additional alterations, where Maryann would have let me leave with the dress as it was, when the top did not fit properly. When I came back to pick it up for the second final time, the dress was not ready and I had to wait for it to be steamed and the belt sewn back on, causing me to be concerned about the quality of this last minute work.

In the end, the work was flawless and I received a high quality product for a bargain deal.
Maryann helped me to find the wedding dress I had always envisioned! Maryann took care to listen to exactly what I wanted Read more...
Maryann helped me to find the wedding dress I had always envisioned! Maryann took care to listen to exactly what I wanted and pinpointed it with the first dress she pulled off the rack. I had started looking a little late, so I had to buy the dress off the rack and Maryann was able to give me a great deal on price for a high quality dress. I couldn't have been more thrilled with the dress itself.

I wasn't so happy with the customer service and the fitting process. After my initial purchase, I did have to reschedule fittings at Maryann's request and frequently had a long wait upon arrival to my fittings. With that said, Maryann was always kind and courteous and it is clear these problems only arise as a problem of her being short staffed. When I tried on the dress the day I was supposed to take it home, I had to point out areas where my cups would be visible from certain angles to have some additional alterations, where Maryann would have let me leave with the dress as it was, when the top did not fit properly. When I came back to pick it up for the second final time, the dress was not ready and I had to wait for it to be steamed and the belt sewn back on, causing me to be concerned about the quality of this last minute work.

In the end, the work was flawless and I received a high quality product for a bargain deal. Read less
Services Used: Dress & Attire
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StephanyB
Wedding:
5/2/2014
5.0/5.0
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side in New York City. Maryann was super sweet and helpful. She designed a stunning long sleeve dress for me with a matching veil. My dress and veil were made of gorgeous French lace. I am so happy that I decided to go with a custom gown as I got to design the dress of my dreams. My family, friends and husband fell in love with my gown. I would totally recommend Adriennes Bridal.
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side Read more...
My wedding dress was absolutely amazing. I had it custom made at Adriennes Bridal which is located in the Lower East Side in New York City. Maryann was super sweet and helpful. She designed a stunning long sleeve dress for me with a matching veil. My dress and veil were made of gorgeous French lace. I am so happy that I decided to go with a custom gown as I got to design the dress of my dreams. My family, friends and husband fell in love with my gown. I would totally recommend Adriennes Bridal. Read less
Services Used: Dress & Attire
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Rachel W.
Wedding:
5/27/2012
4.3/5.0
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The original would've cost $1000 more at Kleinfeld, plus alterations.
Maryanne said she would include alterations, cups, dyed shoes to match, etc. for free. I bought the dress, I paid for it, I made appointments for my fittings, I went and she did an excellent job. My dress was gorgeous. We never had any rescheduling problems. The only problem we ever had was having to wait while she finished another girl. That was it.

Maryanne is definitely understaffed, and her personality is very to-the-point. She's not the type to coo and sigh over you. But she's very nice, and she does an excellent job. My dress fit perfectly and was completely gorgeous. She was really great.
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The Read more...
After reading these reviews, I was very wary. However, I found my dress in this shop, and it was a perfect sample. The original would've cost $1000 more at Kleinfeld, plus alterations.
Maryanne said she would include alterations, cups, dyed shoes to match, etc. for free. I bought the dress, I paid for it, I made appointments for my fittings, I went and she did an excellent job. My dress was gorgeous. We never had any rescheduling problems. The only problem we ever had was having to wait while she finished another girl. That was it.

Maryanne is definitely understaffed, and her personality is very to-the-point. She's not the type to coo and sigh over you. But she's very nice, and she does an excellent job. My dress fit perfectly and was completely gorgeous. She was really great. Read less
Services Used: Dress & Attire
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uslie
Wedding:
11/11/2011
1.5/5.0
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and ordered my dress and I thought everything would be okay.

Once I started trying to see when exactly the dress would be in and wasn't getting a response I got a bit worried, I did a google search to get their information and under neath was 87 bad reviews. I read one that seemed to be exactly what was happening to me (ignoring emails and calls from the client). And when I had called that night I was hung up on, I started panicking after I had read the bad reviews.

In saying the above, they did a nice job in my dress and I was happy with the dress and the alterations, but I wouldn't go back to them. They're was just too many bad reviews and after mine started turning out like the others I lost my trust in them.
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and Read more...
I found my dress online through the designer, did a search to find my dress in NYC and Adriennes had popped up. I went and ordered my dress and I thought everything would be okay.

Once I started trying to see when exactly the dress would be in and wasn't getting a response I got a bit worried, I did a google search to get their information and under neath was 87 bad reviews. I read one that seemed to be exactly what was happening to me (ignoring emails and calls from the client). And when I had called that night I was hung up on, I started panicking after I had read the bad reviews.

In saying the above, they did a nice job in my dress and I was happy with the dress and the alterations, but I wouldn't go back to them. They're was just too many bad reviews and after mine started turning out like the others I lost my trust in them. Read less
Services Used: Dress & Attire
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STreanor
Wedding:
9/24/2011
2.0/5.0
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely understaffed, on more that one occasion i've had my appointments moved and switched around for one reason or another.

When I ordered my dress i was promised that in 6 months it would be delivered. After 6 months I called for the status on my dress and could not get a clear answer. It took a few weeks of unreturned phone calls and threats to show up at the shop unannounced for my dress status.

I had repeatedly requested capped sleeves on my dress which didnt appear until my last fitting. And then on the day of my wedding, the sleeve they added was a different color lace. My dress was ivory and the lace was white. I didn't notice this in the shop because of the lighting but it was noticeable in broad daylight.

In the end my dress was beautiful and the sleeves weren't too noticeable (luckily i had an evening wedding). But its not worth the stress. Go somewhere else.
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely Read more...
I would not recommend using this bridal salon for your dress. here are my reasons why.

They are completely understaffed, on more that one occasion i've had my appointments moved and switched around for one reason or another.

When I ordered my dress i was promised that in 6 months it would be delivered. After 6 months I called for the status on my dress and could not get a clear answer. It took a few weeks of unreturned phone calls and threats to show up at the shop unannounced for my dress status.

I had repeatedly requested capped sleeves on my dress which didnt appear until my last fitting. And then on the day of my wedding, the sleeve they added was a different color lace. My dress was ivory and the lace was white. I didn't notice this in the shop because of the lighting but it was noticeable in broad daylight.

In the end my dress was beautiful and the sleeves weren't too noticeable (luckily i had an evening wedding). But its not worth the stress. Go somewhere else. Read less
Services Used: Dress & Attire
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tribecabride
Wedding:
7/10/2011
0.9/5.0
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came and went and despite numerous threatening phone calls to the store with no call back or concern shown by adrienne's, i finally received a call saying my dress had arrived on jun 10. my wedding was jun 15. needless to say i had to run out and find a dress somewhere else at the last minute days before my wedding date. i have not received one phone call apologizing or offering to return my deposit money. save yourself the hassle and go to a legit store. there are plenty of them in nyc.
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came Read more...
stay away. i ordered and put a deposit down on a dress 6 months before my wedding date. once the agreed arrival date came and went and despite numerous threatening phone calls to the store with no call back or concern shown by adrienne's, i finally received a call saying my dress had arrived on jun 10. my wedding was jun 15. needless to say i had to run out and find a dress somewhere else at the last minute days before my wedding date. i have not received one phone call apologizing or offering to return my deposit money. save yourself the hassle and go to a legit store. there are plenty of them in nyc. Read less
Services Used: Dress & Attire
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Diana
Wedding:
11/20/2010
1.4/5.0
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get my wedding dress from Adrienne's. I fell in love with my Jim Hjelm lace gown, and since it is not carried in many places in NYC, I put a down payment that day. I wish I had read other reviews prior to making this decision. It is impossible to get a hold of anyone at the store. No one ever answers the phone. Maryann is careless, forgetful, frazzled, unprofessional, insensitive and rude. I do not say those things without careful and thoughtful selection of the words. The dresses at the store are beautiful, but it is impossible to get things done easily, and the process of having your wedding dress fittings is supposed to be pleasant --- not painful and stressful and hurtful. Maryann made me feel repeatedly like I was being difficult just for having any opinion on how the dress fit me. She basically told me that with my small chest, there was no way to make my dress fit me any better. In the end, by the way, my dress fit me very well and looked great, but I wish I had gone elsewhere. At one fitting, she was 2 hours late. I spent 30 minutes standing outside ringing the bell, astounded that no one was there when my appointment was scheduled Then 1 1/2 hours standing in my wedding gown, days before my wedding... When Maryann arrived she did not even say I am sorry. She just started the fitting as though nothing was wrong. This rudeness killed me. There was confusion about my sash, which she told me she had ordered with no problems. Every time I tried to get exact information about matters, it was impossible. Right until the moment my dress was picked up I was worried. Do not buy your dress here. It will be an unnecessarily stressful and painful process.
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get Read more...
This is a difficult review to write as it was an entirely stressful, frustrating, unpleasant and difficult journey to get my wedding dress from Adrienne's. I fell in love with my Jim Hjelm lace gown, and since it is not carried in many places in NYC, I put a down payment that day. I wish I had read other reviews prior to making this decision. It is impossible to get a hold of anyone at the store. No one ever answers the phone. Maryann is careless, forgetful, frazzled, unprofessional, insensitive and rude. I do not say those things without careful and thoughtful selection of the words. The dresses at the store are beautiful, but it is impossible to get things done easily, and the process of having your wedding dress fittings is supposed to be pleasant --- not painful and stressful and hurtful. Maryann made me feel repeatedly like I was being difficult just for having any opinion on how the dress fit me. She basically told me that with my small chest, there was no way to make my dress fit me any better. In the end, by the way, my dress fit me very well and looked great, but I wish I had gone elsewhere. At one fitting, she was 2 hours late. I spent 30 minutes standing outside ringing the bell, astounded that no one was there when my appointment was scheduled Then 1 1/2 hours standing in my wedding gown, days before my wedding... When Maryann arrived she did not even say I am sorry. She just started the fitting as though nothing was wrong. This rudeness killed me. There was confusion about my sash, which she told me she had ordered with no problems. Every time I tried to get exact information about matters, it was impossible. Right until the moment my dress was picked up I was worried. Do not buy your dress here. It will be an unnecessarily stressful and painful process. Read less
Services Used: Dress & Attire
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schifjo
Wedding:
9/18/2010
1.5/5.0
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the process was exhausting and stressful. It's incredibly difficult to get a hold of anyone at the store. They do not adhere to timelines. There's a constant blame game between the store owners and tailors doing the work. I loved my dress, it was gorgeous, and I know a lot of work went into hemming and taking it in. However, the dress was not ready when it was supposed to be (3 days before the wedding) and in a rush to quickly alter it, it was done incorrectly and we had a mad rush to get the dress out in time. In the end they gave me a free cleaning and preservation, which was nice.
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the Read more...
This is a difficult review for me to write- in the end I got a gorgeous dress that fit almost perfectly. However, the process was exhausting and stressful. It's incredibly difficult to get a hold of anyone at the store. They do not adhere to timelines. There's a constant blame game between the store owners and tailors doing the work. I loved my dress, it was gorgeous, and I know a lot of work went into hemming and taking it in. However, the dress was not ready when it was supposed to be (3 days before the wedding) and in a rush to quickly alter it, it was done incorrectly and we had a mad rush to get the dress out in time. In the end they gave me a free cleaning and preservation, which was nice. Read less
Services Used: Dress & Attire
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EM
Wedding:
4/24/2010
2.0/5.0
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment time and no one was there. The times when someone was there I had to wait between 1/2 - 1 hour to be seen. Annoying. Gina was very flexible in making the dresses to the style/color I wanted, however I felt like she knocked them up the day before we were coming in for fittings. Overall the professionalism left a lot to be desired.
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment Read more...
I had a fairly bad time at Gabriella purchasing my maid's dresses. More than 1 time I went to the store at my appointment time and no one was there. The times when someone was there I had to wait between 1/2 - 1 hour to be seen. Annoying. Gina was very flexible in making the dresses to the style/color I wanted, however I felt like she knocked them up the day before we were coming in for fittings. Overall the professionalism left a lot to be desired. Read less
Services Used: Dress & Attire
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