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All About Elegance

Ypsilanti , MI
CONTACT US
CONTACT US

LOCATION

Ypsilanti, MI 48198 US (map)

WEBSITE

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Rentals & Photobooths

PHOTOS

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INFO FOR RENTALS & PHOTOBOOTHS

What items are available for rental?
Chair Covers, Decor, Flatware, Linens
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup
Do you provide customary wedding items, such as Chuppahs or Mandaps?
No
Do you have a showroom available for the client to come preview rental items?
Yes
How far in advance do you suggest reserving rental items?
6 Months
Can the order be modified close to the event date?
Absolutely! 2-3 days before is not a problem.
What if I need to cancel my order?
Please call
What are your hours of delivery?
12:0pm - 3:00pm
Do you have a minimum order size for delivery?
No
What if guests spill food, drinks, etc. on the rental items?
Things like this happen, you will not be held responsible for mild spills.

REVIEWS

4.5
out of 5.0
4.4/5.0
4.9/5.0
4.4/5.0
4.5/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
4.9/5.0
I was in a bind and just needed to add on a few extra chair covers. All About Elegance answered quickly and was able to help us for a very good price. Next time I need chair covers I will definitely go with this company from the start.
I was in a bind and just needed to add on a few extra chair covers. All About Elegance answered quickly and was able to Read more...
I was in a bind and just needed to add on a few extra chair covers. All About Elegance answered quickly and was able to help us for a very good price. Next time I need chair covers I will definitely go with this company from the start. Read less
Services Used: Rentals & Photobooths
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Angela
Wedding:
6/21/2014
4.6/5.0
Great service! I would highly recommend All About Elegance! Jennifer was great to work with. She offered great ideas and was super helpful!
Great service! I would highly recommend All About Elegance! Jennifer was great to work with. She offered great ideas and Read more...
Great service! I would highly recommend All About Elegance! Jennifer was great to work with. She offered great ideas and was super helpful! Read less
Services Used: Rentals & Photobooths
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Julene
Wedding:
5/17/2014
5.0/5.0
Jennifer was very efficient with email replies . The tables (with runners ) and chairs looked beautiful!! She did a fabulous job ! The deposit, refundable money was returned in a timely manner. I was thoroughly pleased and satisfied with my experience and would highly recommend. Thank you so much Jennifer!!!
Jennifer was very efficient with email replies . The tables (with runners ) and chairs looked beautiful!! She did a Read more...
Jennifer was very efficient with email replies . The tables (with runners ) and chairs looked beautiful!! She did a fabulous job ! The deposit, refundable money was returned in a timely manner. I was thoroughly pleased and satisfied with my experience and would highly recommend. Thank you so much Jennifer!!! Read less
Services Used: Rentals & Photobooths
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Maggie
Wedding:
1/3/2014
5.0/5.0
Jennifer was fabulous to work with - she helped me figure out just the right look for my crowded reception, and was flexible with her timing for the final count. She was friendly and didn't mind when I needed to discuss a decision.
They were fast and clear with directions, and the covers looked amazing, and everything looked magical.
Thank you Jennifer!
Jennifer was fabulous to work with - she helped me figure out just the right look for my crowded reception, and was Read more...
Jennifer was fabulous to work with - she helped me figure out just the right look for my crowded reception, and was flexible with her timing for the final count. She was friendly and didn't mind when I needed to discuss a decision.
They were fast and clear with directions, and the covers looked amazing, and everything looked magical.
Thank you Jennifer! Read less
Services Used: Rentals & Photobooths
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Christina
Wedding:
7/6/2013
5.0/5.0
Had to do this from out of town and so had to just work on faith, we were not disappointed. The chair covers and chargers were delivered promptly, looked beautiful, covers were pristine and exactly what we wanted, had looked and looked for the style we wanted this was the only place we could find them. I could not have been more pleased as was my beautiful new daughter-in-law. The price was more than reasonable and they were picked up right after the reception.
Had to do this from out of town and so had to just work on faith, we were not disappointed. The chair covers and chargers Read more...
Had to do this from out of town and so had to just work on faith, we were not disappointed. The chair covers and chargers were delivered promptly, looked beautiful, covers were pristine and exactly what we wanted, had looked and looked for the style we wanted this was the only place we could find them. I could not have been more pleased as was my beautiful new daughter-in-law. The price was more than reasonable and they were picked up right after the reception. Read less
Services Used: Rentals & Photobooths
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KaceyRey
Wedding:
4/21/2012
5.0/5.0
I have no complaints with this vendor! My chair covers were a reasonable price, Jennifer was very prompt in her responses to my e-mails, and everything was handled very professionally. I ordered the swag-back ivory chair covers and they made my venue look very elegant. Great value for the price!!
I have no complaints with this vendor! My chair covers were a reasonable price, Jennifer was very prompt in her responses Read more...
I have no complaints with this vendor! My chair covers were a reasonable price, Jennifer was very prompt in her responses to my e-mails, and everything was handled very professionally. I ordered the swag-back ivory chair covers and they made my venue look very elegant. Great value for the price!! Read less
Services Used: Rentals & Photobooths
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Debra
Wedding:
9/10/2011
2.1/5.0
Jennifer was great leading up to the event, very responsive, etc. The linens looked beautiful, and I would have been happy with my experience. However, she was extremely unprofessional after the event. When sending a deposit you have to send $100. The deposit is on top of the total balance, and you only receive it back after the linens have been collected. I only received $25 back. She accused me and my guest of stealing the linens and then charged me an excessive cleaning charge because of the chocolate fountain. I am sorry, but that is ridiculous. It should be expected to have to clean linens after a chocolate fountain.

That is being extremely picky and nickel and diming everything. I, along with my family, was at the reception until her staff began picking up the linens. She claims there were missing linens and charged me for them. I am sorry, but I and my guest have no need for her linens. I was there, and there was nothing missing. She needs to talk to her staff about better collecting everything. When I emailed her about my concerns and the fact that I should not be charged this was her response…

“I'm sorry you are upset. However, when people steal my items that upsets me when I have to purchase more to make up what people took. I have been in contact with (I will not mention the venue’s name because they were fantastic) regarding the missing items and nothing has turned up, but that's the story I always get from them. This happens a lot there as I'm not sure if they keep it for their own use or add to their inventory, napkins especially.”

My profession is marketing, and believe me this is not how someone should handle their business. If you have problems with the banquet hall and have had problems before, why are you penalizing me and charging me for ‘the missing linens’.

I would not recommend this vendor based on their professionalism, and name blaming. That is not how you should conduct business.
Jennifer was great leading up to the event, very responsive, etc. The linens looked beautiful, and I would have been happy Read more...
Jennifer was great leading up to the event, very responsive, etc. The linens looked beautiful, and I would have been happy with my experience. However, she was extremely unprofessional after the event. When sending a deposit you have to send $100. The deposit is on top of the total balance, and you only receive it back after the linens have been collected. I only received $25 back. She accused me and my guest of stealing the linens and then charged me an excessive cleaning charge because of the chocolate fountain. I am sorry, but that is ridiculous. It should be expected to have to clean linens after a chocolate fountain.

That is being extremely picky and nickel and diming everything. I, along with my family, was at the reception until her staff began picking up the linens. She claims there were missing linens and charged me for them. I am sorry, but I and my guest have no need for her linens. I was there, and there was nothing missing. She needs to talk to her staff about better collecting everything. When I emailed her about my concerns and the fact that I should not be charged this was her response…

“I'm sorry you are upset. However, when people steal my items that upsets me when I have to purchase more to make up what people took. I have been in contact with (I will not mention the venue’s name because they were fantastic) regarding the missing items and nothing has turned up, but that's the story I always get from them. This happens a lot there as I'm not sure if they keep it for their own use or add to their inventory, napkins especially.”

My profession is marketing, and believe me this is not how someone should handle their business. If you have problems with the banquet hall and have had problems before, why are you penalizing me and charging me for ‘the missing linens’.

I would not recommend this vendor based on their professionalism, and name blaming. That is not how you should conduct business. Read less
Services Used: Rentals & Photobooths
All About Elegance responded with the following comments:

This really doesn't surprise me from this bride. She was very demanding and over the top. I was personally there to pick up her linens as she sat and watched us collect them. Napkins were underneath the tables, sashes all over the floors and tables, not sure how should could determine what was missing. This bride left me a very inappropriate email demanding her money back and how every vendor she had was out to "swindle" her. I'm afraid that's not how I run my business, I run it with honesty! If we have missing items, you are responsible for it whether you think it's right or not, this is clearly stated in your contract. Debra threated me with bribes in order to refer us, sorry I do not accept bribes to earn your referral. Her room looked absolutely amazing it's just too bad she reacted in the way she did from the start, I could have worked with her. But when threats are made, it's out of my hands!
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Anonymous
Wedding:
2+ years ago
2.4/5.0
Jennifer was flexible with when I could pick up and drop off my rental; however, she was very unprofessional and bad-mannered when handling a crisis. I would reconsider renting from AAE, for they have not been in business for very long and still have much to learn about proper customer service.
Jennifer was flexible with when I could pick up and drop off my rental; however, she was very unprofessional and Read more...
Jennifer was flexible with when I could pick up and drop off my rental; however, she was very unprofessional and bad-mannered when handling a crisis. I would reconsider renting from AAE, for they have not been in business for very long and still have much to learn about proper customer service. Read less
Services Used: Rentals & Photobooths
All About Elegance responded with the following comments:

I'm unaware of any crisis that this caused. Cathleen Strong rented an item from us on 8/14/2010 as a daily rental. Her scheduled return date was 8/16/2010 in which we received it back on 8/21/2010. We didn’t receive any call whatsoever from her until 8/20/2010 after a receipt was generated for missing items. She then called immediately to inform us that “because we had too much to drink, we clearly weren’t thinking straight, this was the farthest thing from our minds at that time”. Needless to say, it's a week later and still no item returned. Each item rented is for daily rentals not weekly, therefore, charges are applied as stated in the contract. An accrued daily charge for per day rentals were $125.00 at $25.00 per day. When signing a contract and you leave a deposit all charges are authorized by doing so, she failed to see that point. We held some of her deposit for the loss of sale that we encountered because her item was not back on time for another customer. In any business when you don’t return or pay on time it’s subject to a late fee and that goes for renting a car, paying a credit card bill or writing a bad check, there are always fees involved. Why this customer did not think we wouldn’t charge for being 1 week late is beyond me. I did everything to try to solve this with her, but she already had her mind set to make threats and bad mouth the company. Please don’t fault us for your mistake, it’s unfair to us.
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Kerry
Wedding:
6/26/2010
5.0/5.0
All About Elegance sent me several different pictures of different options for the chair covers to my email. This was very helpful when making my decision.
All About Elegance sent me several different pictures of different options for the chair covers to my email. This was very Read more...
All About Elegance sent me several different pictures of different options for the chair covers to my email. This was very helpful when making my decision. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
JBunn
Wedding:
6/19/2010
5.0/5.0
Jennifer was absolutely wonderful to work with and did a beautiful job! She always responded quickly and professionaly. Made this part of the planning process easy and stress free!!!
Jennifer was absolutely wonderful to work with and did a beautiful job! She always responded quickly and professionaly. Read more...
Jennifer was absolutely wonderful to work with and did a beautiful job! She always responded quickly and professionaly. Made this part of the planning process easy and stress free!!! Read less
Services Used: Rentals & Photobooths

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Ypsilanti, MI 48198 See On Map
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