Frequently Asked Questions for Photography
What primary photographic style do you identify with?
Contemporary, Photojournalism, Portraiture, Traditional / Posed
What do your packages include?
Albums, Custom Graphic Design, Digital Files, Flush Mount, High Resolution Images, Proof CD of All Images
Do you have liability insurance?
Do you offer special techniques such as hand-coloring or toning?
We preselect 150-180 of the best images on your wedding day, and give these our utmost attention and artistic treatment. This includes retouching, editing and artistic rendering as appropriate, and placement in to a special gallery we call "Designer Images."
Do you have experience shooting in various lighting situations?
Every wedding has its own challenges, and lighting is an important one. We typically attend the rehearsal, not just to meet the bridal party and family, but to evaluate the venue, the lighting and the logistics of creative the most beautiful images possible. We use everything from natural light (our preference when it makes sense) to studio strobes to video light, adapting each to the situation of your venue, your wedding and your style.
Is your media preference film or digital?
We shoot Canon digital SLRs, we each carry two cameras with lenses of different focal lengths and specifications, and we often shoot a fifth camera with a wireless remote to get rooftop or balcony shots that give a unique perspective to an event.
How many photographers do you work with?
There are always two of us, Kevin and Betty Kay, who are the principal photographers. Occasionally we may call on the assistance of an assistant or a third photographer when the situation warrants.
Do you guarantee your presence at the actual event?
We not only guarantee our presence at the event, we often attend the rehearsal. And in cases where we have not shot at the venue previously, we will typically arrange a separate visit beforehand to evaluate the venue and the opportunities (and challenges) it presents.
Do you sometimes book yourself for more than one event in a day? Weekend?
We generally shoot one wedding per weekend, and if possible attend the ceremony rehearsal the day prior.
Do you have a replacement photographer in case you become unavailable on the day of the event?
There are two of us, which reduced the chance that we will both be absent. Beyond that, we know a myriad of outstanding photographers through our activities in professional associations such as the Professional Photographers of America, Wedding and Portrait Photographers International, and the Digital Wedding Forum. It should be said that in the last six years we have never failed to show up for an event. We have, however, filled in as substitutes for some of our professional colleagues when they have been incapacitated or in need.
What kind of equipment do you typically bring with you on the day-of?
We bring far more than we typically use. Five to six professional SLR bodies; eight to ten professional lenses; professional on-camera flash units; battery-powered studio strobes; AC-powered studio strobes; video light, reflectors, tripods; miscellaneous transmitters and receivers. Most of this equipment you will never see, as we arrange to keep it out of sight until or unless needed. But it's imperative for us to be prepared for every lighting and photographic challenge, and to have sufficient backup in the event of equipment failure.
Do you bring back-up equipment to the event in case of malfunction?
Do you charge hourly or full day?
We charge a flat fee for eight hours of wedding day coverage. For longer bookings, we charge an hourly fee after eight hours.
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
We charge $400 per hour for two photographers, beyond the time specified in the wedding contract.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
Our contract requires a meal for bookings of over four hours in length. Since there are two of us, we generally take turns eating, so as not to miss any important moments.
Do you charge for travel?
We don’t have any travel charges for weddings less than 50 miles from the Denver-Colorado Springs corridor, as calculated by Google Maps (our “no-charge” zone). For weddings 50–150 miles away we still don’t charge mileage, but we ask for two nights lodging at the venue where your reception will be held. For destination weddings requiring air transportation, we charge air fare (business class, plus any necessary baggage allowances to transport our camera equipment), ground transportation and overnight lodging for two nights (or the time necessary to attend your rehearsal and return the day after your wedding). We do not charge for meals. Depending on the location, there may be fees or expenses related to foreign visas, work permits, etc. and we will pass on these charges. Our rate for wedding photo coverage is the same, regardless of the distance.
How soon after the event are the proofs ready for viewing?
Generally within four weeks.
In what format are the initial proofs offered?
We post proofs online in two galleries. "Designer Images" are our pre-selections as the best of the day, and those to which we have given special attention. They are posted in a gallery called, appropriately, "Designer Images." The rest, which have all been individually reviewed and adjusted for perfect color and lighting, are placed in a gallery called "All the Rest."
How long can the client keep the proofs?
Proofs are generally posted for at least six months following the wedding.
Do you retain the copyright for the photos?
We provide digital images on disk, which are delivered together with the artbook, of all the wedding images and the engagement session. These are provided with a formal copyright release, and that copyright release is also reproduced as a jpg image on the disk itself, to avoid any questions by any photo processing lab as to your right in perpetuity to reproduce the images for your personal use.
Do you reserve the right to publish the photos?
Our wedding contract has language that allows this. Many of our images have been published on magazine covers, or as featured photographs in style magazines. Nevertheless our clients' privacy is paramount and we will not publish, blog, or use photos on our website if our client has an objection.
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
Yes, we provide digital images together with a copyright release.
Will images be available for viewing online?
Yes, the "Designer" and "All the Rest" galleries are available for online viewing, and prints can be purchased from these galleries by friends and family.
What kind of albums do you offer?
We have selected what we consider to be the best of album manufacturers worldwide. While the design and layout is always our own, the final production is handled by either one of two Italian companies (one located on the Adriatic coast of Italy and one in the Dolomite Alps), or one of two American companies (in New York and Los Angeles respectively). We do not outsource our image preparation or finishing, or our design work. We were recently awarded "Best Wedding Album" by the Southwest Professional Photographers Association (an region including Colorado, Texas, six other US states and Mexico).
When will the client get the final album?
When we post images online, we ask the client to select a limited number of favorites, "must-haves" for the artbook. Using these as a basis, we create an layout that tells the story of the day. Once we have the client's selections to begin, our design time is about four to six weeks, at which time we post the layout online. Once the layout is approved, we send the files to the manufacturer, and production can take an additional eight to ten weeks. If there are no delays, we generally have the artbook in our clients' hands within four to five months after the wedding.
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