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Allegiant Air Corporate Office

Las Vegas, , NV
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LOCATION

# 8360 S. Durango Drive
Las Vegas,, NV 89113 US

WEBSITE

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3.8/5.0
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Private User
Wedding:
5/30/2015
2.5/5.0
We traveled with Allegiant Air to and from Florida for our destination wedding. Much of our wedding party also flew with us. On the way down we had a wonderful experience. They let me bring my dress on the plane as a carry-on with no fuss (which was a major relief for me!). On the way back to Indiana, however, it was ugly. We got to the counter to check our bag (which was overweight because Allegiant only goes to 40 pounds unlike all the other airlines that do 50 lbs.) and the lady at the counter tells us we can't bring the dress on the flight. She insisted that I stuff the dress into our suitcase. Needless to say we left the counter and I sent my dress with someone else in our part who wasn't carrying anything and we just took some weight out of the suitcase. They were going to charge us $100 for our overweight suitcase and my wedding dress when we paid nothing on the way down. We tried to tell her they didn't make us do anything before and she didn't believe us. Allegiant really needs to come up with a policy for wedding dresses. I certainly can't be the first or last person to come through with one! Also when I called customer service a few weeks before the wedding to determine if I could carry the dress on I was on hold for almost 90 minutes and then I got a 2 second answer of "look at the dimensions on the website, if it fits those then you can bring it"...
We traveled with Allegiant Air to and from Florida for our destination wedding. Much of our wedding party also flew with Read more...
We traveled with Allegiant Air to and from Florida for our destination wedding. Much of our wedding party also flew with us. On the way down we had a wonderful experience. They let me bring my dress on the plane as a carry-on with no fuss (which was a major relief for me!). On the way back to Indiana, however, it was ugly. We got to the counter to check our bag (which was overweight because Allegiant only goes to 40 pounds unlike all the other airlines that do 50 lbs.) and the lady at the counter tells us we can't bring the dress on the flight. She insisted that I stuff the dress into our suitcase. Needless to say we left the counter and I sent my dress with someone else in our part who wasn't carrying anything and we just took some weight out of the suitcase. They were going to charge us $100 for our overweight suitcase and my wedding dress when we paid nothing on the way down. We tried to tell her they didn't make us do anything before and she didn't believe us. Allegiant really needs to come up with a policy for wedding dresses. I certainly can't be the first or last person to come through with one! Also when I called customer service a few weeks before the wedding to determine if I could carry the dress on I was on hold for almost 90 minutes and then I got a 2 second answer of "look at the dimensions on the website, if it fits those then you can bring it"... Read less
Services Used: Travel
130x130 sq 1329168549224 014
Alyshia
Wedding:
7/13/2012
5.0/5.0
Cheap plane tickets for good service!
Cheap plane tickets for good service!
Cheap plane tickets for good service! Read less
Services Used: Travel
Wwnetwork 128
Anonymous
Wedding:
2+ years ago
3.0/5.0
Allegiant flies out of an airport close to my home, so it was easy to get to, but their prices seemed a bit deceiving. After the $40 each way came the $15 to have a seat plus taxes. You also had to pay for your luggage. I do think it is a good deal, it just didn't seem like they were up front with all the charges. We also had a 5 hour delay on our flight their and our only consolation was free coke & water.
Allegiant flies out of an airport close to my home, so it was easy to get to, but their prices seemed a bit deceiving. Read more...
Allegiant flies out of an airport close to my home, so it was easy to get to, but their prices seemed a bit deceiving. After the $40 each way came the $15 to have a seat plus taxes. You also had to pay for your luggage. I do think it is a good deal, it just didn't seem like they were up front with all the charges. We also had a 5 hour delay on our flight their and our only consolation was free coke & water. Read less
Services Used: Transportation
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