out of 5.0
All Wedding Products is a horrible company. I ordered my wedding cake topper in June for my wedding in August. It never showed. I called and emailed lots of times and never heard a response back. Very unprofessional. I reported them to the BBB. Very bad experience. Oh and i never got a refund.
Services Used: Unique Services
While this site has great prices for their products, I could not get a hold of them for anything!!! I ordered 200 bells in June and the week of the wedding still had not heard about our order. As soon as I emailed them, I was sent a message saying they were being shipped. I had hope they would arrive. Well, my status on their website now says "shipment pending." We are in the works of getting it canceled but I don't know how this is going to work since calling and emailing have proven to be unsuccessful. In their favor, I do understand the owner was ill for some time, even having to go to the hospital. I do hope he is feeling better, but the emails promised fast and up to date recovery time for the back tracking while he was gone. I saw no work toward that at all, unfortunately. My husband and I are both disappointed we didn't get to have the bells for everyone. All I know is that it's a darn good thing we had other favors in the works... otherwise we would have been in a real bind!
Services Used: Favors & Gifts, Invitations, Unique Services
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