130x130_sq_1295994227831-1

ALTERATIONS BY DAWN

Hagerstown , MD

LOCATION

925 frederick st, BY APPOINTMENT ONLY
hagerstown, MD US 21740 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

I have been in business since 1975. I have specialized in formal alterations.....bridal gowns, mothers dresses, bridesmaids, proms, etc.....I love what I do and my prices are great... Read more
I have been in business since 1975. I have specialized in formal alterations.....bridal gowns, mothers dresses, bridesmaids, proms, etc.....I love what I do and my prices are great too!!! I work by appointment only so please call 1-301-766-4758. Read less
Dress & Attire

PHOTOS

130x130_sq_1298390970484-j
130x130_sq_1298390983921-c
130x130_sq_1298390999500-b
130x130_sq_1298391011875-d
130x130_sq_1298391026984-k

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry

REVIEWS

4.3
out of 5.0
4.2/5.0
4.3/5.0
4.3/5.0
4.2/5.0
4.4/5.0
Sort by
130x130_sq_1380558587282-11576616141770586048031121896386n
Anonymous
Wedding:
Recently Married
0.4/5.0
*0 Quality of Service. *Very* poor quality work overall, plus Dawn ruined my sash and my sleeves. The sash is replaceable, but not the sleeves.

*0.5 Responsiveness. Dawn responded to my calling to make appointments, but she was not responsive to my requests for a refund. Her responses to my problems with my dress were not based on concern for me, for my dress, or for my stress, but for how she could salvage her reputation and cast blame on me.

*0.5 Professionalism. Dawn treated me decently in her fitting room. When I came to her with the problems in her work and to request a refund, she treated me rudely, implied that my motive for contacting her was because I had dress-regret, and said that she was the professional, there was nothing wrong with her work, and that I was the one with the problem. She said she would work on my dress again if I wanted her to, but she would do it her way, not in the way I wanted. Her way caused the problems in the first place, and I won't trust her with my dress again. I also unfortunately expect Dawn to reply to my review in a manner to cast doubt on my legitimacy, as she mentioned she would and could respond to any reviews I left online.

*0 Value. I paid Dawn $280 for alterations, all of which I am now re-doing myself, other than the hem. Her poor workmanship is costing me time, costing me emotional energy, and costing me money beyond what I paid her. I will not take the dress back for more of her poor work. I have requested a refund for everything but the hem, but she will not issue a refund. Her final response was "perhaps we weren't meant to do this dress together." I paid her good money to do good work. She got my money, but I got only poor-quality work and an unwearable dress as she left it. That's not right by anyone's standards.

*1 Flexibility. I'm giving Dawn a full star for flexibility, as I misjudged traffic once from Winchester, VA, and she made time to see me at the bridal shop instead of at her home.
*0 Quality of Service. *Very* poor quality work overall, plus Dawn ruined my sash and my sleeves. The sash is replaceable, Read more...
*0 Quality of Service. *Very* poor quality work overall, plus Dawn ruined my sash and my sleeves. The sash is replaceable, but not the sleeves.

*0.5 Responsiveness. Dawn responded to my calling to make appointments, but she was not responsive to my requests for a refund. Her responses to my problems with my dress were not based on concern for me, for my dress, or for my stress, but for how she could salvage her reputation and cast blame on me.

*0.5 Professionalism. Dawn treated me decently in her fitting room. When I came to her with the problems in her work and to request a refund, she treated me rudely, implied that my motive for contacting her was because I had dress-regret, and said that she was the professional, there was nothing wrong with her work, and that I was the one with the problem. She said she would work on my dress again if I wanted her to, but she would do it her way, not in the way I wanted. Her way caused the problems in the first place, and I won't trust her with my dress again. I also unfortunately expect Dawn to reply to my review in a manner to cast doubt on my legitimacy, as she mentioned she would and could respond to any reviews I left online.

*0 Value. I paid Dawn $280 for alterations, all of which I am now re-doing myself, other than the hem. Her poor workmanship is costing me time, costing me emotional energy, and costing me money beyond what I paid her. I will not take the dress back for more of her poor work. I have requested a refund for everything but the hem, but she will not issue a refund. Her final response was "perhaps we weren't meant to do this dress together." I paid her good money to do good work. She got my money, but I got only poor-quality work and an unwearable dress as she left it. That's not right by anyone's standards.

*1 Flexibility. I'm giving Dawn a full star for flexibility, as I misjudged traffic once from Winchester, VA, and she made time to see me at the bridal shop instead of at her home. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

I plead the fifth on this one....we don't want to go there.....
Default-vendor-profile-pic
Jenny
Wedding:
3/1/2014
3.0/5.0
I bought my dress at David's Bridal and took it to Dawn Brooky for alterations since my friend recommended her (from 5 year ago). Dawn wrote down the wrong times and dates the first two appointments. It was a little stressful and frustrating. I didn't really expect much of the gown because that wasn't my main focus, so her tailoring was okay.

The only problem I had was that my dress fell apart after we tried to bustle it during the wedding... And then everyone ended up stepping on it and ripped it. The work came undone. The corset I had her tailor was also not the best fit. We weren't able to tighten the dress enough in the back because of the fit so the dress was a bit loose in the waist area. The fabric was not saved like expected, but it could be my fault because I didn't specifically ask to have the fabric and applique saved...

Dawn was pleasant when I spoke to hear. Nothing against her... It was just a bit stressful.
I bought my dress at David's Bridal and took it to Dawn Brooky for alterations since my friend recommended her (from 5 Read more...
I bought my dress at David's Bridal and took it to Dawn Brooky for alterations since my friend recommended her (from 5 year ago). Dawn wrote down the wrong times and dates the first two appointments. It was a little stressful and frustrating. I didn't really expect much of the gown because that wasn't my main focus, so her tailoring was okay.

The only problem I had was that my dress fell apart after we tried to bustle it during the wedding... And then everyone ended up stepping on it and ripped it. The work came undone. The corset I had her tailor was also not the best fit. We weren't able to tighten the dress enough in the back because of the fit so the dress was a bit loose in the waist area. The fabric was not saved like expected, but it could be my fault because I didn't specifically ask to have the fabric and applique saved...

Dawn was pleasant when I spoke to hear. Nothing against her... It was just a bit stressful. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

I am shocked to say the least, to hear this review....my bustles only come apart when someone steps on the dress.....that way the dress doesn't get holes.
The dress was plenty tight, if it wasn't, why didn't you say so.
also...as far as saving fabric...I ALWAYS put the scraps at the bottom of the bag.
I do not have anything in my book with wrong dates or times so I am not sure where that is coming from
I am sorry you are such an unhappy bride
130x130_sq_1335270042225-032312eprocopiophotographyartistfavorites0027
Michelle
Wedding:
9/29/2012
0.5/5.0
My first bridal gown fitting took place at Dawn’s home. For the second fitting I arrived at Dawn’s house and she was not home. I knew she worked at a bridal shop so I thought to drive over there. She was there and said she had confused my dress for one from that shop (thinking the appointment would be there). I felt very awkward because I was not a customer. She asked another worker tie up my dress, she could not do it, and then told me to wait for Dawn. Dawn finally came over she stuffed me into the dress. I had concerns about the fit but she assured me that it was supposed to fit that way. 2 weeks later when I tried the dress on at my sister’s it did not fit at all! I immediately called Dawn. Dawn didn’t return my call for a day and a half. When she did, she left a message to call her back if I wanted to make an appointment. I already had another appointment with another seamstress for the next morning at that point. The seamstress was shocked that another seamstress would tell me that the dress actually “fit” properly. She found many other issues with the dress as well…crooked bustle, cups outside the dress (should have been inside the dress), hand stitching (not machine stitched), crooked stitches …the list goes on. I hadn’t noticed things given I felt so rushed during the awkward second fitting. I called Dawn right away with these issues but she never called me back. Instead she sent me an email refuting everything I told her and said I didn't "give her a chance" to fix the mistakes. If it was just the fit issues, fine, but it was all of other problems and the poor customer service that I was very disappointed with. She also said that she would refund me $100 dollars but never did. The only positive things I can say was she did do nice beading work to the back of my dress. I do not recommend Dawn for bridal alterations. Maybe Dawn was having an off day when she was working on my dress but it's not worth the risk with your precious bridal gown.
My first bridal gown fitting took place at Dawn’s home. For the second fitting I arrived at Dawn’s house and she was not Read more...
My first bridal gown fitting took place at Dawn’s home. For the second fitting I arrived at Dawn’s house and she was not home. I knew she worked at a bridal shop so I thought to drive over there. She was there and said she had confused my dress for one from that shop (thinking the appointment would be there). I felt very awkward because I was not a customer. She asked another worker tie up my dress, she could not do it, and then told me to wait for Dawn. Dawn finally came over she stuffed me into the dress. I had concerns about the fit but she assured me that it was supposed to fit that way. 2 weeks later when I tried the dress on at my sister’s it did not fit at all! I immediately called Dawn. Dawn didn’t return my call for a day and a half. When she did, she left a message to call her back if I wanted to make an appointment. I already had another appointment with another seamstress for the next morning at that point. The seamstress was shocked that another seamstress would tell me that the dress actually “fit” properly. She found many other issues with the dress as well…crooked bustle, cups outside the dress (should have been inside the dress), hand stitching (not machine stitched), crooked stitches …the list goes on. I hadn’t noticed things given I felt so rushed during the awkward second fitting. I called Dawn right away with these issues but she never called me back. Instead she sent me an email refuting everything I told her and said I didn't "give her a chance" to fix the mistakes. If it was just the fit issues, fine, but it was all of other problems and the poor customer service that I was very disappointed with. She also said that she would refund me $100 dollars but never did. The only positive things I can say was she did do nice beading work to the back of my dress. I do not recommend Dawn for bridal alterations. Maybe Dawn was having an off day when she was working on my dress but it's not worth the risk with your precious bridal gown. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

I am sorry for your displeasure Michelle..I assure you I did everything possible on my end. When you called to make an apt to try on your gown, you did not state where we would meet and since you choose a Sat afternoon apt, I assume you were from the shop. no one there made you feel uncomfortable, if anything they were very helpful and supportive. the dress did not fit on the first try because it was not being corsetted correctly, it is important that the breast are IN the bra cups in order to get a correct fit. I can assure you the rest of my work was the same high quality as it has been for 38 yrs. I did think it was unfair of you to go to another seamstress if you had issues instead of letting me see what the problem was. I still dont understand what the issues were. I did call you back the same day and you had already arranged another seamstress who has much higher rates and believe me...she saw you coming. any seamstress who puts down anothers work is not to be trusted. she is only out to gouge you for more money.
From the issues you told me you were unhappy about, an offer of 100 dollars to you was generous as I did not have to offer anything at all. If you had brought the dress back to me as per customary, everything could of been taken care of. I feel you have given me a bum rap on this, but I do wish you well in your marriage.
Default-vendor-profile-pic
kdsamwed
Wedding:
9/25/2011
5.0/5.0
Dawn Brooky is an amazing, friendly, talented seamstress! She did an amazing job in such a short amount of time. She made me feel comfortable and the results were perfect! She went out of her way to accomodate my schedule, and was very fair in her pricing. I will come back anytime I need formal alterations.
Dawn Brooky is an amazing, friendly, talented seamstress! She did an amazing job in such a short amount of time. She made Read more...
Dawn Brooky is an amazing, friendly, talented seamstress! She did an amazing job in such a short amount of time. She made me feel comfortable and the results were perfect! She went out of her way to accomodate my schedule, and was very fair in her pricing. I will come back anytime I need formal alterations. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
lmartin
Wedding:
5/21/2011
3.8/5.0
I had Dawn alter my wedding dress. I had it brought in a little, the top clipped back at the bust, the dress shortened, and a bustle added. She did a great job on bringning the dress in, shortening it, and clipping the bust. i had a 5 pooint bustle at 2 of the point broke within 10 minutes of me having the dress bustled on my wedding day.
I had Dawn alter my wedding dress. I had it brought in a little, the top clipped back at the bust, the dress shortened, Read more...
I had Dawn alter my wedding dress. I had it brought in a little, the top clipped back at the bust, the dress shortened, and a bustle added. She did a great job on bringning the dress in, shortening it, and clipping the bust. i had a 5 pooint bustle at 2 of the point broke within 10 minutes of me having the dress bustled on my wedding day. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

I am sorry you thought my perfect workmanship only deserved such a low grade due to the fact that two bustle loops broke. The only reason they woulld of broke is if someone stepped on the train, they are designed to give way so as not to tear a hole in the dress. I would of thought with such perfect workmanship I would of rated at least an 4.6
Default-vendor-profile-pic
Jeanna
Wedding:
3/9/2011
5.0/5.0
Dawn was wonderful! I didn't have much flexibility in my schedule to meet and I had a very short time frame to get my wedding dress altered (only 3 weeks); she went above and beyond to work with my busy schedule. The alteration were perfect; my dress fit exactly as I imagined it should! She was extremely professional and friendly and her prices were very reasonabe. It was an overall wonderful experience!!!
Dawn was wonderful! I didn't have much flexibility in my schedule to meet and I had a very short time frame to get my Read more...
Dawn was wonderful! I didn't have much flexibility in my schedule to meet and I had a very short time frame to get my wedding dress altered (only 3 weeks); she went above and beyond to work with my busy schedule. The alteration were perfect; my dress fit exactly as I imagined it should! She was extremely professional and friendly and her prices were very reasonabe. It was an overall wonderful experience!!! Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

thank you so much for the pleasure of helping you with your gown...you were a delight to work with
Default-vendor-profile-pic
jennifer
Wedding:
1/1/2011
5.0/5.0
I can not put into words how wonderful my gown looked...every bead in place..a perfect fit and wowed my now husband....
dawn is incredible
I can not put into words how wonderful my gown looked...every bead in place..a perfect fit and wowed my now Read more...
I can not put into words how wonderful my gown looked...every bead in place..a perfect fit and wowed my now husband....
dawn is incredible Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Daniela
Wedding:
6/13/2010
5.0/5.0
Dawn did an amazing job with me dress. I contact her two weeks before our wedding and she was very flexible in her shedule. It was great to work with her and I would go to her again.
Dawn did an amazing job with me dress. I contact her two weeks before our wedding and she was very flexible in her Read more...
Dawn did an amazing job with me dress. I contact her two weeks before our wedding and she was very flexible in her shedule. It was great to work with her and I would go to her again. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

Thank you very much....now your job is to stay in love.....lol
Default-vendor-profile-pic
reebs0
Wedding:
5/15/2010
5.0/5.0
I was a little scared after reading some of the reviews I found online, but I really like working with Dawn. She was super flexible in scheduleing and very professional. You could tell she has a ton of experience! I loved the way my alteration turned out!
I was a little scared after reading some of the reviews I found online, but I really like working with Dawn. She was super Read more...
I was a little scared after reading some of the reviews I found online, but I really like working with Dawn. She was super flexible in scheduleing and very professional. You could tell she has a ton of experience! I loved the way my alteration turned out! Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

It was a pleasure working with you.....and give me a call anytime for other formals....thanks...
Default-vendor-profile-pic
rallen28
Wedding:
2/20/2010
5.0/5.0
I cannot express how happy I was working with Dawn. I was referred to her by the bridal shop I was buying my dress from, and she came to the rescue when my mother had a meltdown about how the "from the factory" bridesmaid's dress fit on my sister. She assured my mom that everything would be alright, and quickly went to work pinning not only my sister's but my mothers and mine in no time at all. When we came back, my sister's dress fit wonderfully and she took the time to show my mother and my bridesmaid how to bustle my dress. She made all those strings look so simple! My bustle and my bridesmaid's bustles looked beautiful, and she made my mother's dress fit like a glove. She was extremely professional and an all around wonderful person to work with.
I cannot express how happy I was working with Dawn. I was referred to her by the bridal shop I was buying my dress from, Read more...
I cannot express how happy I was working with Dawn. I was referred to her by the bridal shop I was buying my dress from, and she came to the rescue when my mother had a meltdown about how the "from the factory" bridesmaid's dress fit on my sister. She assured my mom that everything would be alright, and quickly went to work pinning not only my sister's but my mothers and mine in no time at all. When we came back, my sister's dress fit wonderfully and she took the time to show my mother and my bridesmaid how to bustle my dress. She made all those strings look so simple! My bustle and my bridesmaid's bustles looked beautiful, and she made my mother's dress fit like a glove. She was extremely professional and an all around wonderful person to work with. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

thank you so much for your kindness....you and your family were wonderful to work with..a true pleasure....
Default-vendor-profile-pic
mkiken1
Wedding:
7/25/2009
0.5/5.0
A BRIDE'S WORST NIGHTMARE! Truly brides, do not risk working with this woman, maybe she was just having a bad day with me, but do you really want to risk her having a bad day with you, on your precious dress?!!? No exaggeration that she is a bride's worst nightmare in a tailor. When I came in for my first fitting, right on time, she was talking with someone outside telling me that she will be in when she is done "visiting." Next, she was supposed to make my bustle and fix the top of my strapless dress so it didn't scratch me. She made the bustle hooks OUT OF PLAIN SEWING STRING, so that when i tried the dress on at home they were already breaking walking around and you can imagine what would have happened with dancing. The top she sewed in a lining in a manner i cant describe other than it looked like a 3 yr old did it. And it still scratched!! The worst part was the outright rudeness: When i asked her if there is anything she can do for the scratchiness like sow the top away from me, she kept incessantly reminding me that her next client is coming (she gave me 15 min for a first fitting!) and how lucky i am the next client is late and how when she comes she is dropping everything with me, she hopes i know. The best (ie worst) was when i asked her to keep sowing the top down bc it seemed to be helping the scratchiness and she goes "Boy you just trying to milk me for all I'm worth." Worth?! Worth nothing. Thanks goodness the shop she worked (not anymore, owner told me she got fired, which tells you a lot) at "I Do I Do" Bridal covered the costs to taking me to another tailor (a week before the wedding! how stressful) who simply put on tape on the inside and voila, scratchiness gone (shouldn't Dawn the Tailor have thought of using tape instead of making me feel bad about my "too sensitive" skin) . Awful, simply awful person and experience.
A BRIDE'S WORST NIGHTMARE! Truly brides, do not risk working with this woman, maybe she was just having a bad day with me, Read more...
A BRIDE'S WORST NIGHTMARE! Truly brides, do not risk working with this woman, maybe she was just having a bad day with me, but do you really want to risk her having a bad day with you, on your precious dress?!!? No exaggeration that she is a bride's worst nightmare in a tailor. When I came in for my first fitting, right on time, she was talking with someone outside telling me that she will be in when she is done "visiting." Next, she was supposed to make my bustle and fix the top of my strapless dress so it didn't scratch me. She made the bustle hooks OUT OF PLAIN SEWING STRING, so that when i tried the dress on at home they were already breaking walking around and you can imagine what would have happened with dancing. The top she sewed in a lining in a manner i cant describe other than it looked like a 3 yr old did it. And it still scratched!! The worst part was the outright rudeness: When i asked her if there is anything she can do for the scratchiness like sow the top away from me, she kept incessantly reminding me that her next client is coming (she gave me 15 min for a first fitting!) and how lucky i am the next client is late and how when she comes she is dropping everything with me, she hopes i know. The best (ie worst) was when i asked her to keep sowing the top down bc it seemed to be helping the scratchiness and she goes "Boy you just trying to milk me for all I'm worth." Worth?! Worth nothing. Thanks goodness the shop she worked (not anymore, owner told me she got fired, which tells you a lot) at "I Do I Do" Bridal covered the costs to taking me to another tailor (a week before the wedding! how stressful) who simply put on tape on the inside and voila, scratchiness gone (shouldn't Dawn the Tailor have thought of using tape instead of making me feel bad about my "too sensitive" skin) . Awful, simply awful person and experience. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

HI..this is Dawn Brooky responding to the post and I am shocked as this is far from the truth and you know it. I have only acted proffesionaly with you at all times, I would never tell someone to wait, nor act as you described and I can not believe you have written this after all the time I spent with you. I even adjusted your gown as you wanted right there on the spot and we talked as if we were friends.I dont want to say much more than that. I know I could get mean and nasty and make this ugly, but I will not. I put my heart into my work and it shows.Lastly, I did not get fired form I do I do...I QUIT!! And the reasons for that are my own. I will not display that for public view.Any of you out there reading these things, please judge for yourselves.I would not of been in business for 33 years if I did as this bride says.That is all..thanks for your time..dawn

by the way, if all those things were wrong with your gown, I am wondering how tape fixed it all? Just a thought....
Default-vendor-profile-pic
jlbliss
Wedding:
7/4/2009
5.0/5.0
Oh my gosh...I just read that awful review...BRIDES DONT LISTEN TO IT... that is not a real bride writing that review..it is her former employer at a dress shop that she quit because of the working conditions. I know this because she has been doing my entire families alterations and weddings for at least 15 years...and never have any of us had one complaing. I knew her former boss was nasty..but this takes it all.

I know for a fact that Dawn has set up shop in Hagerstown, MD and this has pissed off her former employer...
She WAS NOT FIRED, SHE QUIT.. I have seen the paperwork as we have discussed the outrageous "contract" over dinner.

Dawn Brooky is one of the nicest ladies you will ever meet. She goes out of her way to make the brides and anyone she sees feel comfortable and at ease. She would NEVER say of the things the other review says.
I say go see her and find out for yourself what she is really like and then whomever posted that post can eat their words for being so cruel.

All of my friends and famiy use her services and she does outstanding work at great prices..
Oh my gosh...I just read that awful review...BRIDES DONT LISTEN TO IT... that is not a real bride writing that review..it Read more...
Oh my gosh...I just read that awful review...BRIDES DONT LISTEN TO IT... that is not a real bride writing that review..it is her former employer at a dress shop that she quit because of the working conditions. I know this because she has been doing my entire families alterations and weddings for at least 15 years...and never have any of us had one complaing. I knew her former boss was nasty..but this takes it all.

I know for a fact that Dawn has set up shop in Hagerstown, MD and this has pissed off her former employer...
She WAS NOT FIRED, SHE QUIT.. I have seen the paperwork as we have discussed the outrageous "contract" over dinner.

Dawn Brooky is one of the nicest ladies you will ever meet. She goes out of her way to make the brides and anyone she sees feel comfortable and at ease. She would NEVER say of the things the other review says.
I say go see her and find out for yourself what she is really like and then whomever posted that post can eat their words for being so cruel.

All of my friends and famiy use her services and she does outstanding work at great prices.. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

Oh goodness...thank you for coming out and supporting me on this. I appreciate it.My best...dawn
Default-vendor-profile-pic
vasutton
Wedding:
7/4/2009
5.0/5.0
Dawn Brooky was wonderful. She made my gown look perfect on me and I am not an easy fit. She was pleasant and very patient. Her prices are very reasonable as well..I would recommend her to everyone I know.
Dawn Brooky was wonderful. She made my gown look perfect on me and I am not an easy fit. She was pleasant and very Read more...
Dawn Brooky was wonderful. She made my gown look perfect on me and I am not an easy fit. She was pleasant and very patient. Her prices are very reasonable as well..I would recommend her to everyone I know. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

thank you very much..it was a pleasure to make you look so good@!!! dawn
Default-vendor-profile-pic
Connie
Wedding:
6/25/2009
4.9/5.0
My dress was done by Alterations by Dawn. She is wonderful to work with and provided a professional, top-of-the-line gown. She was on time with deadlines and always willing to make a chage, if necessary. I have to wonder if the terrible review of Alterations by Dawn was written by someone with an ax to grind or submitted to the wrong vendor. None of the derroguatory remarks in the review applied to any of the contacts I had with Dawn.
My dress was done by Alterations by Dawn. She is wonderful to work with and provided a professional, top-of-the-line gown. Read more...
My dress was done by Alterations by Dawn. She is wonderful to work with and provided a professional, top-of-the-line gown. She was on time with deadlines and always willing to make a chage, if necessary. I have to wonder if the terrible review of Alterations by Dawn was written by someone with an ax to grind or submitted to the wrong vendor. None of the derroguatory remarks in the review applied to any of the contacts I had with Dawn. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

thank you very much for taking the time to support me...dawn
Default-vendor-profile-pic
driversws
Wedding:
2/14/2009
4.5/5.0
I was allowed to watch Dawn take apart and alter other gowns, I was very happy with her expertise and knowledge, we got to know each other quite well over the last 6 months and any negative comments about her would be from a former employer that is holding a grudge. Dawn is moving up in the world and has earned my support, I recommend her to everyone I encounter.
I was allowed to watch Dawn take apart and alter other gowns, I was very happy with her expertise and knowledge, we got to Read more...
I was allowed to watch Dawn take apart and alter other gowns, I was very happy with her expertise and knowledge, we got to know each other quite well over the last 6 months and any negative comments about her would be from a former employer that is holding a grudge. Dawn is moving up in the world and has earned my support, I recommend her to everyone I encounter. Read less
Services Used: Dress & Attire
ALTERATIONS BY DAWN responded with the following comments:

Thank you very much for your kinds words...dawn
Default-vendor-profile-pic
Mary
Wedding:
5/18/2005
5.0/5.0
I am in just shock over the review I have read on here. I have worked with Dawn on several occassions. If there is anyone that can fix anything it is Dawn. I have watched her take dresses and make MAGIC happen. The brides that have been there while I was there had nothing but good things to say about her. She really makes you feel comfortable in an already stressful time. Dawn will make you feel like part of the family. She will listen to you complain or be cheerful about your day or the up coming events. She has never once been rude to me. I dont think there is a rude bone in her body. I just dont know WHO this bride saw and where. But it was not my precious Dawn. She is not replaceable and I am sure that everyone is correct that someone is trying to bring her down. But her work speaks for itself. No words can ruin the MIRACLES she creates both in her work and her personality. If I am in a crunch she gets me taken care of, if I have months she still makes sure I get all the right fittings in before the event. She has taken care of me for several occasions and I think I would have been lost with out her. I think her old boss is scared because her business will not ever be able to replace such a talented and remarkable seamstress. I guess they consider her a threat. Dont worry my darling Dawn you will always have my business and anyone I know. You are truly AWESOME!!!!
I am in just shock over the review I have read on here. I have worked with Dawn on several occassions. If there is anyone Read more...
I am in just shock over the review I have read on here. I have worked with Dawn on several occassions. If there is anyone that can fix anything it is Dawn. I have watched her take dresses and make MAGIC happen. The brides that have been there while I was there had nothing but good things to say about her. She really makes you feel comfortable in an already stressful time. Dawn will make you feel like part of the family. She will listen to you complain or be cheerful about your day or the up coming events. She has never once been rude to me. I dont think there is a rude bone in her body. I just dont know WHO this bride saw and where. But it was not my precious Dawn. She is not replaceable and I am sure that everyone is correct that someone is trying to bring her down. But her work speaks for itself. No words can ruin the MIRACLES she creates both in her work and her personality. If I am in a crunch she gets me taken care of, if I have months she still makes sure I get all the right fittings in before the event. She has taken care of me for several occasions and I think I would have been lost with out her. I think her old boss is scared because her business will not ever be able to replace such a talented and remarkable seamstress. I guess they consider her a threat. Dont worry my darling Dawn you will always have my business and anyone I know. You are truly AWESOME!!!! Read less
Services Used: Unique Services
ALTERATIONS BY DAWN responded with the following comments:

geez Mary..you are making me blush...I appreciate your kind words, thank you
dawn
Default-vendor-profile-pic
Kcpuddincup
Wedding:
5/18/2005
5.0/5.0
Wow. What can be said about Dawn. Maybe the better question is what can't be said about Dawn? She is just awesome. If it needs to be done she can do it. She can and has preformed miracles. I have had her do many different alterations for me, everything from formal to minor alterations. Every job carries the same high quality, great prices, and wonderful friendly smile. Thank you for being flexible with my schedule. A++ in my book.
Wow. What can be said about Dawn. Maybe the better question is what can't be said about Dawn? She is just awesome. If it Read more...
Wow. What can be said about Dawn. Maybe the better question is what can't be said about Dawn? She is just awesome. If it needs to be done she can do it. She can and has preformed miracles. I have had her do many different alterations for me, everything from formal to minor alterations. Every job carries the same high quality, great prices, and wonderful friendly smile. Thank you for being flexible with my schedule. A++ in my book. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Carol
Wedding:
2/16/2005
5.0/5.0
I also have known Dawn for years. I lost a LOT of weight before my wedding. Not only did Dawn alter my wedding dress, she altered many other clothes for me. I wear suits to work, and as I lost weight of course my clothes were too big. Not wanting to spend exorbitant sums of money for new suits, I took them to Dawn for alterations. Some of them were Pendelton wool suits. They fit perfectly when Dawn was finished--even better than they had fit when they were new!! If anything wasn't perfect, Dawn was quick to fix it. Her prices are reasonable, and she is very professional and courteous. She even made my veil and headpiece for my wedding, and it was beautiful--I got nothing but compliments. I was out of the area for a while and went to someone else for alterations. Boy, was I glad to get back to Dawn!!! I believe that the first review was written by the owner of the shop where she worked (notice how the name of the shop got put in the review to get publicity!). And I also know there is no way Dawn could have been fired. She wasn't really an employee--she was an independent contractor. So, I put no faith in the first review. But all the rest sound like pure Dawn.
I also have known Dawn for years. I lost a LOT of weight before my wedding. Not only did Dawn alter my wedding dress, she Read more...
I also have known Dawn for years. I lost a LOT of weight before my wedding. Not only did Dawn alter my wedding dress, she altered many other clothes for me. I wear suits to work, and as I lost weight of course my clothes were too big. Not wanting to spend exorbitant sums of money for new suits, I took them to Dawn for alterations. Some of them were Pendelton wool suits. They fit perfectly when Dawn was finished--even better than they had fit when they were new!! If anything wasn't perfect, Dawn was quick to fix it. Her prices are reasonable, and she is very professional and courteous. She even made my veil and headpiece for my wedding, and it was beautiful--I got nothing but compliments. I was out of the area for a while and went to someone else for alterations. Boy, was I glad to get back to Dawn!!! I believe that the first review was written by the owner of the shop where she worked (notice how the name of the shop got put in the review to get publicity!). And I also know there is no way Dawn could have been fired. She wasn't really an employee--she was an independent contractor. So, I put no faith in the first review. But all the rest sound like pure Dawn. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Dawn was able to turn my dress into exactly what I wanted. I wasnt too pleased when I first got it home..somehow the bling of buying it faded....but when dawn gave me ideas and put them in place...wow....I am a happy bride to be now!!
Dawn was able to turn my dress into exactly what I wanted. I wasnt too pleased when I first got it home..somehow the bling Read more...
Dawn was able to turn my dress into exactly what I wanted. I wasnt too pleased when I first got it home..somehow the bling of buying it faded....but when dawn gave me ideas and put them in place...wow....I am a happy bride to be now!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Patsi
Wedding:
11/30/2002
5.0/5.0
I have know Dawn for over fifteen years. She not only alters wedding gowns and mother's dresses, but also woman's slacks and blouses.

My mother lost a lot of weight but did not want to buy new clothes since she would have to wear juniors clothes. Juniors style of clothes did not fit her correctly nor did they suit her. So we asked Dawn to come to our rescue.

Dawn told us it would be about four weeks before the five slacks could be tailored since she was very busy trying to alter a wedding gown. After three weeks, Dawn called saying the slacks were finished and would we please come in and try them on.
The slacks were done to perfection. I was skeptical since Dawn had only pinned two of the slacks instead of all five.

Since I was interested in how she could take something that I considered unsuitable to wear, and change it to something different, Dawn asked me if I would like to watch her change the bodice of a wedding gown from having sleeves and a high neckline to a dress without sleeves and a scoop neck. I was amazed how fast and accurate she worked. The dress turned out to be gorgeous!

Dawn has remained a friend and I will always recommend her to my friends.
I have know Dawn for over fifteen years. She not only alters wedding gowns and mother's dresses, but also woman's slacks Read more...
I have know Dawn for over fifteen years. She not only alters wedding gowns and mother's dresses, but also woman's slacks and blouses.

My mother lost a lot of weight but did not want to buy new clothes since she would have to wear juniors clothes. Juniors style of clothes did not fit her correctly nor did they suit her. So we asked Dawn to come to our rescue.

Dawn told us it would be about four weeks before the five slacks could be tailored since she was very busy trying to alter a wedding gown. After three weeks, Dawn called saying the slacks were finished and would we please come in and try them on.
The slacks were done to perfection. I was skeptical since Dawn had only pinned two of the slacks instead of all five.

Since I was interested in how she could take something that I considered unsuitable to wear, and change it to something different, Dawn asked me if I would like to watch her change the bodice of a wedding gown from having sleeves and a high neckline to a dress without sleeves and a scoop neck. I was amazed how fast and accurate she worked. The dress turned out to be gorgeous!

Dawn has remained a friend and I will always recommend her to my friends. Read less
Services Used: Unique Services
ALTERATIONS BY DAWN responded with the following comments:

thanks you so much Patsi..for taking the time to review me...big hugs to all dawn
Default-vendor-profile-pic
Iris
Wedding:
8/24/1974
4.9/5.0
I have known Dawn for over thirty years. She altered my wedding dress for me in 1974 and essentially made it over again in 2000 for my daughter who wore it in her wedding. What a gem she is ! Over this period of time, she has altered everything thing imaginable from suits, skirts, slacks, dresses, curtains, etc. You name it, she's fixed it, altered it, or created it. Never once have I ever found her to be less than perfect to deal with. Dawn and I have also become close friends over this period of time and knowing her the way I do, I can only say that I am sure the "raving bride" must have forgotten to take her Prozac that day! Dawn cannot do sub-standard work and that was what was expected of her at "I do I do." Rather than compromise her professional standards, she chose to leave and venture out on her own. I believe the "raving bride" was writing on behalf of someone who is very insecure, vindictive, and actually "needs to get a life." Dawn's work is impeccable as are her standards, both personally and professionally. I have recommended her to many people, both friends and acquaintances, and have never heard a complaint one about their encounters with her.
They have all been extremely pleased as have I. She always has a smile on her face and a hug for anyone who might need it. She's one in a million and I will continue to recommend her services as I have in the past.

'Nuff said" Iris Tozzolo
I have known Dawn for over thirty years. She altered my wedding dress for me in 1974 and essentially made it over again in Read more...
I have known Dawn for over thirty years. She altered my wedding dress for me in 1974 and essentially made it over again in 2000 for my daughter who wore it in her wedding. What a gem she is ! Over this period of time, she has altered everything thing imaginable from suits, skirts, slacks, dresses, curtains, etc. You name it, she's fixed it, altered it, or created it. Never once have I ever found her to be less than perfect to deal with. Dawn and I have also become close friends over this period of time and knowing her the way I do, I can only say that I am sure the "raving bride" must have forgotten to take her Prozac that day! Dawn cannot do sub-standard work and that was what was expected of her at "I do I do." Rather than compromise her professional standards, she chose to leave and venture out on her own. I believe the "raving bride" was writing on behalf of someone who is very insecure, vindictive, and actually "needs to get a life." Dawn's work is impeccable as are her standards, both personally and professionally. I have recommended her to many people, both friends and acquaintances, and have never heard a complaint one about their encounters with her.
They have all been extremely pleased as have I. She always has a smile on her face and a hug for anyone who might need it. She's one in a million and I will continue to recommend her services as I have in the past.

'Nuff said" Iris Tozzolo Read less
Services Used: Unique Services
ALTERATIONS BY DAWN responded with the following comments:

thank you so much Iris...bighug..dawn

MAP

 
925 frederick st, BY APPOINTMENT ONLY, hagerstown, MD 21740 See On Map
Thanks for visiting the vendor listing for ALTERATIONS BY DAWN
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1295994227831-1