130x130_sq_1233688412343-amerlogobw1inch

American Limousines, Inc.

Baltimore , MD
CONTACT US
CONTACT US

LOCATION

4401 East Farimount Avenue
Baltimore, MD US 21224 (map)

PHONE

410-522-0400

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Luxury in Motion

Started in 1990, American Limousines has one of the most diverse fleets of chauffeured limousines,Town Cars, buses, trolleys and SUVs. American Limousines... Read more
Luxury in Motion

Started in 1990, American Limousines has one of the most diverse fleets of chauffeured limousines,Town Cars, buses, trolleys and SUVs. American Limousines understands that planning your wedding can be a full-time job, so let us help make one part of the process easier for you. For two decades our professional transportation planners have helped thousandsof couples plan their weddings and will help you with every last detail. Guests flying in from out of town? Transportation for the wedding party? A limo coach for bachelor and bachelorette party transportation? American Limousines can handle it all.

The Knot named American Limousines "The Knot Best of Weddings Pick."

Make a Reservation and Plant a Tree
American Limousines is proud to announce a new partnership with Trees for the Future. Now for every reservation made, American Limousines will plant a tree though Trees for the Future.



American Limousines, Inc.

4401 E. Fairmount Ave. Baltimore, MD 21224

Office: 410-522-0400

Toll Free: 800-787-1690

Fax: 410-52-0403

Email: Shelby@amerlimo.com Read less
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley
Do you have liability insurance?
Yes

REVIEWS

3.9
out of 5.0
3.9/5.0
3.9/5.0
3.9/5.0
3.8/5.0
4.0/5.0
Sort by
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Terri,

Just wanted to drop you an email and tell you how impressed we were with all four of the buses that we used at our wedding. I did not worry about them, thanks to you and your reassurance, and I did not have to. I can not tell you how many people at the wedding commented on how great of drivers the drivers were and how personable they were. I have heard nightmare bus stories and I only have praises. Thank you for everything.

Singing your praises,
Terri,

Just wanted to drop you an email and tell you how impressed we were with all four of the buses that we Read more...
Terri,

Just wanted to drop you an email and tell you how impressed we were with all four of the buses that we used at our wedding. I did not worry about them, thanks to you and your reassurance, and I did not have to. I can not tell you how many people at the wedding commented on how great of drivers the drivers were and how personable they were. I have heard nightmare bus stories and I only have praises. Thank you for everything.

Singing your praises, Read less
Services Used: Transportation
130x130_sq_1387330955293-avata
Abigail
Wedding:
12/6/2013
5.0/5.0
Our wedding planner Elle from Elle Ellinghaus Designs secured American Limousine to provided transportation for our wedding. The service provided was exceptional! The drivers arrived on time and were very professional and courteous. They even provided umbrellas and walked us to our location. We are so appreciative to our wedding planner for coordinating a seamless transaction and to American Limousine for the phenomenal service!

Abby & Mike
Our wedding planner Elle from Elle Ellinghaus Designs secured American Limousine to provided transportation for our Read more...
Our wedding planner Elle from Elle Ellinghaus Designs secured American Limousine to provided transportation for our wedding. The service provided was exceptional! The drivers arrived on time and were very professional and courteous. They even provided umbrellas and walked us to our location. We are so appreciative to our wedding planner for coordinating a seamless transaction and to American Limousine for the phenomenal service!

Abby & Mike Read less
Services Used: Transportation
Default-vendor-profile-pic
Terri
Wedding:
10/26/2013
5.0/5.0
I hired four limousines for my wedding party of thirty two people; the driver arrived on time, helped with dresses, bags, bouquets, they held the door for our guests and everything I couldn't believe how helpful, attentive and professional all four of them were. I had to sit in the car before going inside and they continually checked on me as a watched everything that was going on. They had a surprise toast for the groom and I once returning to the vehicle after the ceremony. We went over the time and we were not rushed they just billed us the difference. They was absolutely amazing, I had a perfect wedding day and American Limousines was an added bonus. Thanks to the reservation staff Kim, Janora and Nick who listened to my needs and didn't make me feel like a Bridezilla.
I hired four limousines for my wedding party of thirty two people; the driver arrived on time, helped with dresses, bags, Read more...
I hired four limousines for my wedding party of thirty two people; the driver arrived on time, helped with dresses, bags, bouquets, they held the door for our guests and everything I couldn't believe how helpful, attentive and professional all four of them were. I had to sit in the car before going inside and they continually checked on me as a watched everything that was going on. They had a surprise toast for the groom and I once returning to the vehicle after the ceremony. We went over the time and we were not rushed they just billed us the difference. They was absolutely amazing, I had a perfect wedding day and American Limousines was an added bonus. Thanks to the reservation staff Kim, Janora and Nick who listened to my needs and didn't make me feel like a Bridezilla. Read less
Services Used: Transportation
Default-vendor-profile-pic
Private User
Wedding:
10/19/2013
5.0/5.0
This company was great. I researched for WEEKS all of the different limo companies and came across them and realized how amazingly priced their packages are. We got the package with the car that picks you up at the end of the night and he showed up with a congrats sign! It was perfect. The drivers were extremely professional and kind. Great company.
This company was great. I researched for WEEKS all of the different limo companies and came across them and realized how Read more...
This company was great. I researched for WEEKS all of the different limo companies and came across them and realized how amazingly priced their packages are. We got the package with the car that picks you up at the end of the night and he showed up with a congrats sign! It was perfect. The drivers were extremely professional and kind. Great company. Read less
Services Used: Transportation
Default-vendor-profile-pic
Kristen
Wedding:
10/5/2013
5.0/5.0
We used American Limousines for our wedding on October 5th, 2013 and were completely satisfied with the service they provided. They were on time to each destination, pick-up and drop-off and very professional. We also kept changing the timing leading up to the wedding and they were very accommodating. We would definitely use this service again if we needed it.
We used American Limousines for our wedding on October 5th, 2013 and were completely satisfied with the service they Read more...
We used American Limousines for our wedding on October 5th, 2013 and were completely satisfied with the service they provided. They were on time to each destination, pick-up and drop-off and very professional. We also kept changing the timing leading up to the wedding and they were very accommodating. We would definitely use this service again if we needed it. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
We needed buses both Friday and Saturday and they were able to work with us to easily figure out what we needed. All of the times they were prompt and knew the right routes to go.
Would definitely recommend.
We needed buses both Friday and Saturday and they were able to work with us to easily figure out what we needed. All of Read more...
We needed buses both Friday and Saturday and they were able to work with us to easily figure out what we needed. All of the times they were prompt and knew the right routes to go.
Would definitely recommend. Read less
Services Used: Transportation
Bg5
Ashley
Wedding:
6/8/2013
5.0/5.0
I would definitely recommend American Limousines! I worked with Terri and Wendy, both were great! I had a somewhat complex itinerary and they were able to accommodate it. My guests were transported on time, they even called my designated POC to inform us that there was a train passing and it may be a few min late, but it wasn't even late anyway :) Thank you AL!
I would definitely recommend American Limousines! I worked with Terri and Wendy, both were great! I had a somewhat complex Read more...
I would definitely recommend American Limousines! I worked with Terri and Wendy, both were great! I had a somewhat complex itinerary and they were able to accommodate it. My guests were transported on time, they even called my designated POC to inform us that there was a train passing and it may be a few min late, but it wasn't even late anyway :) Thank you AL! Read less
Services Used: Transportation
Default-vendor-profile-pic
Karen
Wedding:
5/26/2013
5.0/5.0
We were very happy with American Limo on our wedding day. We had the 32 person coach to take the bridal party from the hotel to the church and back, and then shuttle our guests from the hotel to the reception. We also had a separate large white bus shuttle guests back to the hotel towards the end of the reception for 2 hours. Both shuttles arrived on time and the drivers were very friendly. I called around to a few other companies who quoted me much higher prices, but Kim from American Limo took the time to go through the details of the day with me, and suggested I do two separate reservations to not have to rent the shuttles for the time we did not need them. I would highly recommend them.
We were very happy with American Limo on our wedding day. We had the 32 person coach to take the bridal party from the Read more...
We were very happy with American Limo on our wedding day. We had the 32 person coach to take the bridal party from the hotel to the church and back, and then shuttle our guests from the hotel to the reception. We also had a separate large white bus shuttle guests back to the hotel towards the end of the reception for 2 hours. Both shuttles arrived on time and the drivers were very friendly. I called around to a few other companies who quoted me much higher prices, but Kim from American Limo took the time to go through the details of the day with me, and suggested I do two separate reservations to not have to rent the shuttles for the time we did not need them. I would highly recommend them. Read less
Services Used: Transportation
Default-vendor-profile-pic
Ed and Marlene
Wedding:
4/27/2013
5.0/5.0
We hired American Limousines to shuffle people from the hotel to the church and the church to the reception and back to the hotel. We also hired the "party bus" to carry the bridal party around town for pics before the wedding, and then to the church and then to the reception. All buses were sparkly clean, the drivers were all courteous and nicely dressed. The drivers knew the area and had no problem following our routes. I would highly recommend American Limousines for any services. Also Kim, in the office, made the whole contract process easy and was great to work with.
Perfect service on the wedding day !!
We hired American Limousines to shuffle people from the hotel to the church and the church to the reception and back to Read more...
We hired American Limousines to shuffle people from the hotel to the church and the church to the reception and back to the hotel. We also hired the "party bus" to carry the bridal party around town for pics before the wedding, and then to the church and then to the reception. All buses were sparkly clean, the drivers were all courteous and nicely dressed. The drivers knew the area and had no problem following our routes. I would highly recommend American Limousines for any services. Also Kim, in the office, made the whole contract process easy and was great to work with.
Perfect service on the wedding day !! Read less
Services Used: Transportation
Default-vendor-profile-pic
Linda
Wedding:
1/26/2013
5.0/5.0
Terri was very helpful, answered my questions directly, no run around like some other companies I tried to cost compare with. Their prices were the best. Terri worked with me to get the best deal possible with multiple vehicles/dates needed. Big white school bus was comfortable and clean, and the driver handled anxious passengers and the snowy traffic/rush hour delay expertly. He went above and beyond. Cute too!
Terri was very helpful, answered my questions directly, no run around like some other companies I tried to cost compare Read more...
Terri was very helpful, answered my questions directly, no run around like some other companies I tried to cost compare with. Their prices were the best. Terri worked with me to get the best deal possible with multiple vehicles/dates needed. Big white school bus was comfortable and clean, and the driver handled anxious passengers and the snowy traffic/rush hour delay expertly. He went above and beyond. Cute too! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
10/27/2012
5.0/5.0
I recently used this company for my wedding. They were wonderful. I waited until almost 2 weeks before the wedding to book a limo, and they were very accommodating. They were exactly on time for all the pick-ups and very professional. We also used the car service for after the wedding, and the driver helped load presents and decorations into the car and drove 2 different groups of people home. I also really liked that the day before the wedding, they called to confirm the timeline of pickups (which was great because I changed it at the last minute). Wonderful company. Would recommend them to anyone, and will use them in the future.
I recently used this company for my wedding. They were wonderful. I waited until almost 2 weeks before the wedding to book Read more...
I recently used this company for my wedding. They were wonderful. I waited until almost 2 weeks before the wedding to book a limo, and they were very accommodating. They were exactly on time for all the pick-ups and very professional. We also used the car service for after the wedding, and the driver helped load presents and decorations into the car and drove 2 different groups of people home. I also really liked that the day before the wedding, they called to confirm the timeline of pickups (which was great because I changed it at the last minute). Wonderful company. Would recommend them to anyone, and will use them in the future. Read less
Services Used: Transportation
B8
Brooke
Wedding:
10/6/2012
5.0/5.0
We contracted American Limousines for the 48-passenger white bus to shuttle our guests between the hotel and reception and we could not have been more pleased with their ability to stay on schedule, value, and cleanliness. We received so many compliments from our guests about how much easier the shuttle service made everything and we were happy to have the shuttle waiting to get everyone back and forth without drinking and driving or getting lost for those out of towners. I would recommend American Limousines to anyone without hesitation.
We contracted American Limousines for the 48-passenger white bus to shuttle our guests between the hotel and reception and Read more...
We contracted American Limousines for the 48-passenger white bus to shuttle our guests between the hotel and reception and we could not have been more pleased with their ability to stay on schedule, value, and cleanliness. We received so many compliments from our guests about how much easier the shuttle service made everything and we were happy to have the shuttle waiting to get everyone back and forth without drinking and driving or getting lost for those out of towners. I would recommend American Limousines to anyone without hesitation. Read less
Services Used: Transportation
Default-vendor-profile-pic
Amanda
Wedding:
6/16/2012
5.0/5.0
We contracted the trolley for our June Wedding. Since most of our wedding party was from out of town, it was a great option to transport everyone together to and from the events. We thought of getting an antique car for us, but the day was more fun being with our bridal party, all together. It created a warmth and closeness with the bridal party that was evident in all the pictures.

American Limousine was on time and the trolley was in mint condition! Shiny, air conditioned and extremely clean. it was a unique way to arrive that day!
We contracted the trolley for our June Wedding. Since most of our wedding party was from out of town, it was a great Read more...
We contracted the trolley for our June Wedding. Since most of our wedding party was from out of town, it was a great option to transport everyone together to and from the events. We thought of getting an antique car for us, but the day was more fun being with our bridal party, all together. It created a warmth and closeness with the bridal party that was evident in all the pictures.

American Limousine was on time and the trolley was in mint condition! Shiny, air conditioned and extremely clean. it was a unique way to arrive that day! Read less
Services Used: Transportation
130x130_sq_1339982463063-p5270056
Stacy
Wedding:
5/27/2012
5.0/5.0
We wanted a large shuttle bus to transport both us, the wedding party and the guests. We found a 29 passenger executive coach shuttle at American Limo and it turned out great!! It was leather seats, very clean and very professional looking. The shuttle itself worked out well for our wedding party and our guests!

The booking process was pretty easy, we set up a meeting at their office and met in person so we could see the shuttles beforehand. On the actual wedding day, our driver Tom arrived early and was very friendly, accommodating and professional. Tom had to make several runs between hotel, church and reception and he stayed perfectly on the time schedule (which is so surprising with Baltimore Beltway traffic). I was extremely happy with how it all went and now i would definitely recommend American Limousines.
We wanted a large shuttle bus to transport both us, the wedding party and the guests. We found a 29 passenger executive Read more...
We wanted a large shuttle bus to transport both us, the wedding party and the guests. We found a 29 passenger executive coach shuttle at American Limo and it turned out great!! It was leather seats, very clean and very professional looking. The shuttle itself worked out well for our wedding party and our guests!

The booking process was pretty easy, we set up a meeting at their office and met in person so we could see the shuttles beforehand. On the actual wedding day, our driver Tom arrived early and was very friendly, accommodating and professional. Tom had to make several runs between hotel, church and reception and he stayed perfectly on the time schedule (which is so surprising with Baltimore Beltway traffic). I was extremely happy with how it all went and now i would definitely recommend American Limousines. Read less
Services Used: Transportation
Default-vendor-profile-pic
Julia
Wedding:
5/12/2012
5.0/5.0
Great company and very affordable.
Great company and very affordable.
Great company and very affordable. Read less
Services Used: Transportation
Default-vendor-profile-pic
MOB
Wedding:
3/3/2012
5.0/5.0
We were very pleased with the shuttle service provided for our daughter's wedding. The shuttle was on time, clean, and got everyone where we wanted them according to our schedule. The driver was great, even helping my mother carry boxes into the hotel at the end of the evening.
We were very pleased with the shuttle service provided for our daughter's wedding. The shuttle was on time, clean, and got Read more...
We were very pleased with the shuttle service provided for our daughter's wedding. The shuttle was on time, clean, and got everyone where we wanted them according to our schedule. The driver was great, even helping my mother carry boxes into the hotel at the end of the evening. Read less
Services Used: Transportation
Default-vendor-profile-pic
EAK
Wedding:
3/3/2012
5.0/5.0
This company was great - they transported all of our guests from the Renaissance Hotel to the Belvedere in Mt. Washington, and back, without a single problem. They were on time, the shuttles were very nice inside, and everyone was happy to have transportation. In addition, they were much more flexible then some other companies, allowing us to pay for 3 hours before the ceremony and 3 hours after the reception and no time in between. It all worked out perfectly!
This company was great - they transported all of our guests from the Renaissance Hotel to the Belvedere in Mt. Washington, Read more...
This company was great - they transported all of our guests from the Renaissance Hotel to the Belvedere in Mt. Washington, and back, without a single problem. They were on time, the shuttles were very nice inside, and everyone was happy to have transportation. In addition, they were much more flexible then some other companies, allowing us to pay for 3 hours before the ceremony and 3 hours after the reception and no time in between. It all worked out perfectly! Read less
Services Used: Transportation
Default-vendor-profile-pic
Krista
Wedding:
10/22/2011
5.0/5.0
All around fantastic experience. We had out of town guests at the marriott bwi needing transportation to and from the church, along with inbetween, transporting the wedding party. The 32 passenger van/bus that we rented arrived early to pick up the guests, was able to pick up the wedding party and get them to the church on time as well. Then as we took pics at the church, they shuttled the guest back to the hotel and was back as we were finishing up and transported us downtown for pictures. The driver was very accommodating as well as professional and alway on time! One of the bridesmaids left her phone on the bus and when we called the next morning, they had her phone and were able to go pick it up. Very trustworthy.
All around fantastic experience. We had out of town guests at the marriott bwi needing transportation to and from the Read more...
All around fantastic experience. We had out of town guests at the marriott bwi needing transportation to and from the church, along with inbetween, transporting the wedding party. The 32 passenger van/bus that we rented arrived early to pick up the guests, was able to pick up the wedding party and get them to the church on time as well. Then as we took pics at the church, they shuttled the guest back to the hotel and was back as we were finishing up and transported us downtown for pictures. The driver was very accommodating as well as professional and alway on time! One of the bridesmaids left her phone on the bus and when we called the next morning, they had her phone and were able to go pick it up. Very trustworthy. Read less
Services Used: Transportation
Default-vendor-profile-pic
melissa
Wedding:
10/8/2011
5.0/5.0
Rented a trolley to transport our bridal party plus the hotel guests to and from our church. This was the largest trolley I could find in the area and I wanted to make sure we could fit as many guests in as few trips as possible. I had provided a very complicated list of stops, times, etc in order to make multiple trips throughout Baltimore City and get everyone to the church on time, and it worked perfectly. Everyone I spoke to on the phone was very polite and accommodating even with many last minute changes, and they were quick to provide confirmation emails. The driver was very timely and he was super nice, he even got on the phone with one of our guests to help give them directions to the church, and really made the most stressful part of the day run very smoothly. Our guests were so grateful for the transportation and we are very thankful that we chose American Limousines.
Rented a trolley to transport our bridal party plus the hotel guests to and from our church. This was the largest trolley Read more...
Rented a trolley to transport our bridal party plus the hotel guests to and from our church. This was the largest trolley I could find in the area and I wanted to make sure we could fit as many guests in as few trips as possible. I had provided a very complicated list of stops, times, etc in order to make multiple trips throughout Baltimore City and get everyone to the church on time, and it worked perfectly. Everyone I spoke to on the phone was very polite and accommodating even with many last minute changes, and they were quick to provide confirmation emails. The driver was very timely and he was super nice, he even got on the phone with one of our guests to help give them directions to the church, and really made the most stressful part of the day run very smoothly. Our guests were so grateful for the transportation and we are very thankful that we chose American Limousines. Read less
Services Used: Transportation
Default-vendor-profile-pic
Terri
Wedding:
9/17/2011
5.0/5.0
I rented a school bus from American Limousine to shuttle my guests from the hotel, to the ceremony/reception, and then back to the hotel again at the end of the night. For an 8.5 hour rental, the rates were reasonable. I changed the schedule a couple times on them and they were incredibly flexible. They also called me the day before to finalize all the details - which made me feel great. Most importantly, the driver showed up on time and kept to the tight schedule that I had set. I was able to ride the bus back from the reception to the hotel and realized how loud and rowdy our crowd was. The bus driver didn't mind at all and was a great sport- I think he found our loud singing amusing. Limos/shuttle buses are usually the things that go wrong in weddings and this went off flawlessly! Couldn't be happier!
I rented a school bus from American Limousine to shuttle my guests from the hotel, to the ceremony/reception, and then Read more...
I rented a school bus from American Limousine to shuttle my guests from the hotel, to the ceremony/reception, and then back to the hotel again at the end of the night. For an 8.5 hour rental, the rates were reasonable. I changed the schedule a couple times on them and they were incredibly flexible. They also called me the day before to finalize all the details - which made me feel great. Most importantly, the driver showed up on time and kept to the tight schedule that I had set. I was able to ride the bus back from the reception to the hotel and realized how loud and rowdy our crowd was. The bus driver didn't mind at all and was a great sport- I think he found our loud singing amusing. Limos/shuttle buses are usually the things that go wrong in weddings and this went off flawlessly! Couldn't be happier! Read less
Services Used: Transportation
Bg17
Kristine & Ed
Wedding:
6/25/2011
5.0/5.0
I booked two limos and one shuttle bus from American Limousines for my wedding. I got calls the day before my wedding making sure they had all of the details correct which I appreciated. The day of the wedding all three vehicles were early and did everything they were supposed to do. Also, the driver of my limo Mary was great. After the ceremony my fiance, myself and the photographer went to Fed Hill to do some pictures. Mary went the extra mile and helped with the photos by helping with my train and holding my bouquet. I would definitely book them again.
I booked two limos and one shuttle bus from American Limousines for my wedding. I got calls the day before my wedding Read more...
I booked two limos and one shuttle bus from American Limousines for my wedding. I got calls the day before my wedding making sure they had all of the details correct which I appreciated. The day of the wedding all three vehicles were early and did everything they were supposed to do. Also, the driver of my limo Mary was great. After the ceremony my fiance, myself and the photographer went to Fed Hill to do some pictures. Mary went the extra mile and helped with the photos by helping with my train and holding my bouquet. I would definitely book them again. Read less
Services Used: Transportation
130x130_sq_1279218185818-epic05
MrsRegis2B
Wedding:
9/25/2010
5.0/5.0
Thr driver was early and got us to the church fast! The driver to picked us up from the reception was very kind and gave us some good marriage advice as we rode around in his towncar for an hour after the reception was over. I would definetly use American Limousine for future needs.
Thr driver was early and got us to the church fast! The driver to picked us up from the reception was very kind and gave Read more...
Thr driver was early and got us to the church fast! The driver to picked us up from the reception was very kind and gave us some good marriage advice as we rode around in his towncar for an hour after the reception was over. I would definetly use American Limousine for future needs. Read less
Services Used: Transportation
Bg1
Anonymous
Wedding:
2+ years ago
5.0/5.0
Our wedding was on 8/14/2010, we wanted a reliable, affordable and clean classy ride. The staff here at American Limos were great and efficient. They met our needs for our wedding day, on time and very professional. We had 2 limos and they both were nice, clean, the drivers were very professional and assisted me with my gown and our parents. We rate thier service OUTSTANDING, thanks for being a part of our dream team...we had the best with our vendors for our day. Thanks.
Note: For the brides to be--- they don't offer red carpet ...but if you really need it it's your chooice but they don't provide it. It didn't matter to me. Thaks Again.--MY DREAM TEAM :)
Our wedding was on 8/14/2010, we wanted a reliable, affordable and clean classy ride. The staff here at American Limos Read more...
Our wedding was on 8/14/2010, we wanted a reliable, affordable and clean classy ride. The staff here at American Limos were great and efficient. They met our needs for our wedding day, on time and very professional. We had 2 limos and they both were nice, clean, the drivers were very professional and assisted me with my gown and our parents. We rate thier service OUTSTANDING, thanks for being a part of our dream team...we had the best with our vendors for our day. Thanks.
Note: For the brides to be--- they don't offer red carpet ...but if you really need it it's your chooice but they don't provide it. It didn't matter to me. Thaks Again.--MY DREAM TEAM :) Read less
Services Used: Transportation
Default-vendor-profile-pic
mfm30
Wedding:
7/10/2010
5.0/5.0
They showed up on time and shuttled people back and forth until it was time for them to leave. We heard not complaints. They didn't cause any problems - what more can you ask for?
They showed up on time and shuttled people back and forth until it was time for them to leave. We heard not complaints. Read more...
They showed up on time and shuttled people back and forth until it was time for them to leave. We heard not complaints. They didn't cause any problems - what more can you ask for? Read less
Services Used: Transportation
130x130_sq_1283034601367-4797710205
Callalily
Wedding:
5/29/2010
5.0/5.0
Of all the limo companies I called in the Baltimore area American Limo, Inc. offered the most flexibility in the per/hour rental and cost. For my wedding day, I reserved a mini coach that made multiple trips to shuttle guests from the hotel to the church and back, a stretch limo that also made multiple pick ups/drop offs and a Lincoln Towncar. All of the chauffeurs were on time and professional. Very pleased with their services.
Of all the limo companies I called in the Baltimore area American Limo, Inc. offered the most flexibility in the per/hour Read more...
Of all the limo companies I called in the Baltimore area American Limo, Inc. offered the most flexibility in the per/hour rental and cost. For my wedding day, I reserved a mini coach that made multiple trips to shuttle guests from the hotel to the church and back, a stretch limo that also made multiple pick ups/drop offs and a Lincoln Towncar. All of the chauffeurs were on time and professional. Very pleased with their services. Read less
Services Used: Transportation
Default-vendor-profile-pic
bearcat
Wedding:
1/16/2010
5.0/5.0
This company was great to work with and Justin, in particular. Very helpful in explaining the different options and prices. There is a non-wedding option that will save you some money sans the red carpet and tux wearing driver which we chose. We also used this company Friday night to provide a mini-bus to take everyone to the rehearsal and dinner which worked out great. No one got lost and everyone was on time! All the drivers were great and punctual and the cars clean.
This company was great to work with and Justin, in particular. Very helpful in explaining the different options and Read more...
This company was great to work with and Justin, in particular. Very helpful in explaining the different options and prices. There is a non-wedding option that will save you some money sans the red carpet and tux wearing driver which we chose. We also used this company Friday night to provide a mini-bus to take everyone to the rehearsal and dinner which worked out great. No one got lost and everyone was on time! All the drivers were great and punctual and the cars clean. Read less
Services Used: Transportation
Default-vendor-profile-pic
Amanda Brooks
Wedding:
11/14/2009
5.0/5.0
There was nothing better then being able to flop down in the limo after the reception. My husband and I were exhausted. The limo service was wonderful, it was clean and nicely kept. The driver treated us like royalty, called us by Mr. and Mrs. He took us were ever we wanted to go for the allotted time period. We would use this company again.
There was nothing better then being able to flop down in the limo after the reception. My husband and I were exhausted. Read more...
There was nothing better then being able to flop down in the limo after the reception. My husband and I were exhausted. The limo service was wonderful, it was clean and nicely kept. The driver treated us like royalty, called us by Mr. and Mrs. He took us were ever we wanted to go for the allotted time period. We would use this company again. Read less
Services Used: Transportation
Default-vendor-profile-pic
lz
Wedding:
10/10/2009
5.0/5.0
Our driver was great! He arrived on time (during the baltimore marathon), knew his way around and was very flexible with us (we should have planned photos better!)
Our driver was great! He arrived on time (during the baltimore marathon), knew his way around and was very flexible with Read more...
Our driver was great! He arrived on time (during the baltimore marathon), knew his way around and was very flexible with us (we should have planned photos better!) Read less
Services Used: Transportation
Default-vendor-profile-pic
ElizaNoel
Wedding:
7/11/2009
5.0/5.0
We used American Limousines, INC for our wedding in July. We rented a trolley to provide room for our large bridal party and had a great time! Our driver was so nice and everyone had a great time. He was punctual and respectful of our requests. The trolley was air conditioned and clean which were both absolute musts (especially for a summer wedding). We were more than satisfied with their services.
We used American Limousines, INC for our wedding in July. We rented a trolley to provide room for our large bridal party Read more...
We used American Limousines, INC for our wedding in July. We rented a trolley to provide room for our large bridal party and had a great time! Our driver was so nice and everyone had a great time. He was punctual and respectful of our requests. The trolley was air conditioned and clean which were both absolute musts (especially for a summer wedding). We were more than satisfied with their services. Read less
Services Used: Transportation
Default-vendor-profile-pic
Colleen
Wedding:
6/20/2009
5.0/5.0
Andrea was very helpful and accommodating, and she was always available to speak with me. The shuttles were nice and everyone got there on time!
Andrea was very helpful and accommodating, and she was always available to speak with me. The shuttles were nice and Read more...
Andrea was very helpful and accommodating, and she was always available to speak with me. The shuttles were nice and everyone got there on time! Read less
Services Used: Transportation
Default-vendor-profile-pic
Julia
Wedding:
6/13/2009
5.0/5.0
Great company to work with. Very accomodating.
Great company to work with. Very accomodating.
Great company to work with. Very accomodating. Read less
Services Used: Transportation
Default-vendor-profile-pic
espaciar
Wedding:
11/1/2008
5.0/5.0
I'm not sure if I had exceptional service because the company had a relationship with my planner or if I just got lucky with good drivers but they were great. We had limos picking up from 2 locations at different time and one doing a stop in between. We also had a town car for the end of the night. All drivers were there early, professional, and polite, the cars were clean, and the inside temp was good. We actually showed up for the wedding 30 minutes early and since the church had no waiting room, the driver stood outside guarding the limo while my mom and I waited inside.
I'm not sure if I had exceptional service because the company had a relationship with my planner or if I just got lucky Read more...
I'm not sure if I had exceptional service because the company had a relationship with my planner or if I just got lucky with good drivers but they were great. We had limos picking up from 2 locations at different time and one doing a stop in between. We also had a town car for the end of the night. All drivers were there early, professional, and polite, the cars were clean, and the inside temp was good. We actually showed up for the wedding 30 minutes early and since the church had no waiting room, the driver stood outside guarding the limo while my mom and I waited inside. Read less
Services Used: Transportation
Default-vendor-profile-pic
Alyssa
Wedding:
6/27/2008
5.0/5.0
Our limo showed up early and took us wherever we needed to go for pictures. Our driver was very professional.
Our limo showed up early and took us wherever we needed to go for pictures. Our driver was very professional.
Our limo showed up early and took us wherever we needed to go for pictures. Our driver was very professional. Read less
Services Used: Transportation
Default-vendor-profile-pic
Noelle
Wedding:
9/11/2010
4.9/5.0
The limo place was excellent. We had a unique situation and they worked so well with our needs. We got a great deal in having a town car pick us up from the reception to the hotel, then rented a stretch limo to take our bridal party out later that night to a bar. Both drivers were excellent and made us feel so comfortable. The location of the office is in a strange part of baltimore but don't let that fool you...they are professional and extremely worth the cost! Couldn't be happier!
The limo place was excellent. We had a unique situation and they worked so well with our needs. We got a great deal in Read more...
The limo place was excellent. We had a unique situation and they worked so well with our needs. We got a great deal in having a town car pick us up from the reception to the hotel, then rented a stretch limo to take our bridal party out later that night to a bar. Both drivers were excellent and made us feel so comfortable. The location of the office is in a strange part of baltimore but don't let that fool you...they are professional and extremely worth the cost! Couldn't be happier! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.9/5.0
We had a trolley for our wedding to shuttle the wedding party and our guests from the Church to the reception. We also had a limo later in the evening to shuttle our guests back to the hotel and then to drive the wedding party wherever we wanted to go. Both the trolley and the limo arrived early. We never had to wait on them. They were prompt and efficent. Both drivers we had were very very nice helping each lady get onto the trolley and into the limo. The limo driver told me (the bride) that my husband and I were his priority and our wish was his command. He was nothing but nice, willing to go anywhere and make as many trips back and forth as we needed him to. I was VERY impressed.
We had a trolley for our wedding to shuttle the wedding party and our guests from the Church to the reception. We also had Read more...
We had a trolley for our wedding to shuttle the wedding party and our guests from the Church to the reception. We also had a limo later in the evening to shuttle our guests back to the hotel and then to drive the wedding party wherever we wanted to go. Both the trolley and the limo arrived early. We never had to wait on them. They were prompt and efficent. Both drivers we had were very very nice helping each lady get onto the trolley and into the limo. The limo driver told me (the bride) that my husband and I were his priority and our wish was his command. He was nothing but nice, willing to go anywhere and make as many trips back and forth as we needed him to. I was VERY impressed. Read less
Services Used: Transportation
Default-vendor-profile-pic
Cara
Wedding:
10/6/2012
4.8/5.0
We rented the trolley from American Limousines for our wedding. Our driver, Chester, was on time and very friendly. He also knew his way around Baltimore and had no trouble finding parking while we were taking photographs around the city. We only had a few small hiccups with responsiveness to e-mails and phone calls when trying to communicate with an employee who apparently is no longer with the company. After we had a new contact person, everything went off without a hitch.

If you have a large wedding party like we did, the trolley is not only an awesome and comfortable way for everyone to travel, but also a really unique centerpiece for wedding photos!
We rented the trolley from American Limousines for our wedding. Our driver, Chester, was on time and very friendly. He Read more...
We rented the trolley from American Limousines for our wedding. Our driver, Chester, was on time and very friendly. He also knew his way around Baltimore and had no trouble finding parking while we were taking photographs around the city. We only had a few small hiccups with responsiveness to e-mails and phone calls when trying to communicate with an employee who apparently is no longer with the company. After we had a new contact person, everything went off without a hitch.

If you have a large wedding party like we did, the trolley is not only an awesome and comfortable way for everyone to travel, but also a really unique centerpiece for wedding photos! Read less
Services Used: Transportation
Default-vendor-profile-pic
Monica
Wedding:
5/26/2012
4.8/5.0
We rented a limo bus for 10 hours the day of our wedding...it was awesome! We had so much fun and the limo was cleaned up in between the taking the boys to the church and before picking up the girls. We couldn't even tell they had been in there popping bottles. Our driver was funny and professional. We loved him!!!

Like all limo rentals, it is definitely pricey..but it was absolutely worth it for flawless service!
We rented a limo bus for 10 hours the day of our wedding...it was awesome! We had so much fun and the limo was cleaned up Read more...
We rented a limo bus for 10 hours the day of our wedding...it was awesome! We had so much fun and the limo was cleaned up in between the taking the boys to the church and before picking up the girls. We couldn't even tell they had been in there popping bottles. Our driver was funny and professional. We loved him!!!

Like all limo rentals, it is definitely pricey..but it was absolutely worth it for flawless service! Read less
Services Used: Transportation
130x130_sq_1333660470478-fbavatar2369009
Diane
Wedding:
12/31/2011
4.8/5.0
We got the trolley to transport our guests to the reception and to their hotels after the reception. It was so cute and I think the guests appreciated that they could drink as much as they wanted and not have to worry about driving. And since we were the last ones to leave, it was just bride/groom and maid of honor/best man on the way to the hotel so we had a 30-seater to ourselves.
It eased my mind to know we were taking care of our out-of-town guests. I would recommend this to anyone with a lot of people staying in hotels!
We got the trolley to transport our guests to the reception and to their hotels after the reception. It was so cute and I Read more...
We got the trolley to transport our guests to the reception and to their hotels after the reception. It was so cute and I think the guests appreciated that they could drink as much as they wanted and not have to worry about driving. And since we were the last ones to leave, it was just bride/groom and maid of honor/best man on the way to the hotel so we had a 30-seater to ourselves.
It eased my mind to know we were taking care of our out-of-town guests. I would recommend this to anyone with a lot of people staying in hotels! Read less
Services Used: Transportation
130x130_sq_1311444517202-caketable
Nancianne
Wedding:
7/2/2011
4.8/5.0
Our wedding ceremony and reception were at the same place so we wanted to rent something that would take our guests to/from the hotel. Amer Limo has a white school bus that actually rents for less than many other smaller options. The bus has A/C and holds 42. Irma, the manager, was very reliable and she worked with me to make sure the schedule was good to go. Everything went smoothly and the bus added a unique element to the wedding.
Our wedding ceremony and reception were at the same place so we wanted to rent something that would take our guests Read more...
Our wedding ceremony and reception were at the same place so we wanted to rent something that would take our guests to/from the hotel. Amer Limo has a white school bus that actually rents for less than many other smaller options. The bus has A/C and holds 42. Irma, the manager, was very reliable and she worked with me to make sure the schedule was good to go. Everything went smoothly and the bus added a unique element to the wedding. Read less
Services Used: Transportation
130x130_sq_1236613553085-halloween078
Erin
Wedding:
10/10/2009
4.8/5.0
Easy to work with and they gave me a price that was half of that of one of their popular competitors. No complaints. They did everything exactly as I wanted it done.
Easy to work with and they gave me a price that was half of that of one of their popular competitors. No complaints. They Read more...
Easy to work with and they gave me a price that was half of that of one of their popular competitors. No complaints. They did everything exactly as I wanted it done. Read less
Services Used: Transportation
Default-vendor-profile-pic
Ashleigh
Wedding:
5/30/2009
4.8/5.0
We read reviews and were a little aprehensive about using American Limo, I was pleasantly surprised. The driver showed up before the ceremony even started, 30 minutes earlier than we asked. Our reception ran a little longer and the driver ran a few more shuttle runs before having to leave for the next pick up. Best price in the area, vehicle was very clean.
We read reviews and were a little aprehensive about using American Limo, I was pleasantly surprised. The driver showed up Read more...
We read reviews and were a little aprehensive about using American Limo, I was pleasantly surprised. The driver showed up before the ceremony even started, 30 minutes earlier than we asked. Our reception ran a little longer and the driver ran a few more shuttle runs before having to leave for the next pick up. Best price in the area, vehicle was very clean. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
4.7/5.0
We were very pleased with the service we received from American Limousines. We arranged for transportation for our wedding guests between the wedding hotel and the venue. Instead of charging us for a full night, they let us set up two 3-hour blocks, which made the service very affordable. The driver was very courteous and patient with all of the guests throughout the evening. Highly recommend!
We were very pleased with the service we received from American Limousines. We arranged for transportation for our wedding Read more...
We were very pleased with the service we received from American Limousines. We arranged for transportation for our wedding guests between the wedding hotel and the venue. Instead of charging us for a full night, they let us set up two 3-hour blocks, which made the service very affordable. The driver was very courteous and patient with all of the guests throughout the evening. Highly recommend! Read less
Services Used: Transportation
130x130_sq_1310244264925-dsc0128
Megan
Wedding:
11/19/2011
4.7/5.0
America Limousine did a great job providing our transportation to and from our wedding. Before the wedding, it was sometimes difficult getting things set up and clear for the wedding day, but it was rather complicated (we had 3 different limos). The limos are clean and the drivers are great. We were so happy we picked them and would recommend them to anyone in the area.
America Limousine did a great job providing our transportation to and from our wedding. Before the wedding, it was Read more...
America Limousine did a great job providing our transportation to and from our wedding. Before the wedding, it was sometimes difficult getting things set up and clear for the wedding day, but it was rather complicated (we had 3 different limos). The limos are clean and the drivers are great. We were so happy we picked them and would recommend them to anyone in the area. Read less
Services Used: Transportation
Default-vendor-profile-pic
SAK333
Wedding:
11/5/2011
4.7/5.0
I had the pleasure of working with Irma from American Limos for my wedding day. Everything went so smooth.
While at first I had some trouble getting ahold of them to discuss details, as it got closer to the big day they tended to my every need and concern. Closer to the wedding I handed off responsibility to one of my bridesmaids, and they worked with her to make sure all of our details were set for the day of the wedding to ensure my guests were transported to and from the wedding on time.

The day of the wedding, there were actually more people than expected for the "late bus" bringing everyone to the ceremony. The driver took control and did an extra pick up for us and still managed to get everyone there on time so we could start!

I'm so thrilled with the bus we got as well - the white bus was a nice touch for the occassion and I definitely recommend American Limos to transport your guests!
I had the pleasure of working with Irma from American Limos for my wedding day. Everything went so smooth.
While at Read more...
I had the pleasure of working with Irma from American Limos for my wedding day. Everything went so smooth.
While at first I had some trouble getting ahold of them to discuss details, as it got closer to the big day they tended to my every need and concern. Closer to the wedding I handed off responsibility to one of my bridesmaids, and they worked with her to make sure all of our details were set for the day of the wedding to ensure my guests were transported to and from the wedding on time.

The day of the wedding, there were actually more people than expected for the "late bus" bringing everyone to the ceremony. The driver took control and did an extra pick up for us and still managed to get everyone there on time so we could start!

I'm so thrilled with the bus we got as well - the white bus was a nice touch for the occassion and I definitely recommend American Limos to transport your guests! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.7/5.0
I ended have 4 different contracts with American Limo for my wedding. They were 100% flexible with my needs, and I would use them again. I didn't have to worry about a thing on my wedding day. They were not only on time, but early for each reservation.
I ended have 4 different contracts with American Limo for my wedding. They were 100% flexible with my needs, and I would Read more...
I ended have 4 different contracts with American Limo for my wedding. They were 100% flexible with my needs, and I would use them again. I didn't have to worry about a thing on my wedding day. They were not only on time, but early for each reservation. Read less
Services Used: Transportation
Default-vendor-profile-pic
Laura
Wedding:
10/30/2010
4.7/5.0
American Limousines did a great job -- they were professional, responsive, arrived right on time and had a great fleet of limos for us to choose from. We used them for the wedding party transportation (chose the black Limo bus for 4 hours) and to shuttle the wedding guests back and forth from the hotel to the reception site (chose the motor coach for 6 hours.) They were very reasonably priced, especially in comparison to other limo companies in the Baltimore area, and were very pleasant to work with. We were very pleased with their services and would use them again in the future.
American Limousines did a great job -- they were professional, responsive, arrived right on time and had a great fleet of Read more...
American Limousines did a great job -- they were professional, responsive, arrived right on time and had a great fleet of limos for us to choose from. We used them for the wedding party transportation (chose the black Limo bus for 4 hours) and to shuttle the wedding guests back and forth from the hotel to the reception site (chose the motor coach for 6 hours.) They were very reasonably priced, especially in comparison to other limo companies in the Baltimore area, and were very pleasant to work with. We were very pleased with their services and would use them again in the future. Read less
Services Used: Transportation
Bg6
Amanda
Wedding:
6/14/2008
4.7/5.0
American Limo was great to work with. Our driver went wherever we told him. He was on time and basically friendly. Only small complaint we had was that we wanted to go to a park to take some pictures. The park required a $5 admission. My FI only had a $20 bill. So, he gave that to the driver to get us in the park. Well, the driver never gave the change back to us. We assumed that he thought it was his tip and just took it as a loss. Besides that, I think the is the best company in the area. We called so many limo companies in the Baltimore/DC area, and the had the best price. This was during prom season, so it was hard to find a reasonable price. I would highly recommend them!
American Limo was great to work with. Our driver went wherever we told him. He was on time and basically friendly. Only Read more...
American Limo was great to work with. Our driver went wherever we told him. He was on time and basically friendly. Only small complaint we had was that we wanted to go to a park to take some pictures. The park required a $5 admission. My FI only had a $20 bill. So, he gave that to the driver to get us in the park. Well, the driver never gave the change back to us. We assumed that he thought it was his tip and just took it as a loss. Besides that, I think the is the best company in the area. We called so many limo companies in the Baltimore/DC area, and the had the best price. This was during prom season, so it was hard to find a reasonable price. I would highly recommend them! Read less
Services Used: Transportation
Default-vendor-profile-pic
Krista
Wedding:
8/24/2013
4.6/5.0
Overall we were quite happy with American Limousines and their service. The vehicles were clean and comfortable and well maintained and the drivers were courteous and professional. The only problem we had was that initially they went to the wrong hotel to pickup our guests and the bridal party. I'm not sure if this was their fault or there was some confusion as to the name of the hotel my mother-in-law gave (the hotel we blocked rooms in was part of a chain in Baltimore). Still, they were able to make it to the right hotel and get everyone to the church on time. So overall, we were happy and please with them despite the mix up.
Overall we were quite happy with American Limousines and their service. The vehicles were clean and comfortable and well Read more...
Overall we were quite happy with American Limousines and their service. The vehicles were clean and comfortable and well maintained and the drivers were courteous and professional. The only problem we had was that initially they went to the wrong hotel to pickup our guests and the bridal party. I'm not sure if this was their fault or there was some confusion as to the name of the hotel my mother-in-law gave (the hotel we blocked rooms in was part of a chain in Baltimore). Still, they were able to make it to the right hotel and get everyone to the church on time. So overall, we were happy and please with them despite the mix up. Read less
Services Used: Transportation
Default-vendor-profile-pic
Tierra
Wedding:
6/11/2011
4.6/5.0
I used American Limousines, Inc. for my senior prom in high school back in 2000 and the service was excellent, very professional. So I remembered them for my wedding and, again, the service was excellent!
I used American Limousines, Inc. for my senior prom in high school back in 2000 and the service was excellent, very Read more...
I used American Limousines, Inc. for my senior prom in high school back in 2000 and the service was excellent, very professional. So I remembered them for my wedding and, again, the service was excellent! Read less
Services Used: Transportation
130x130_sq_1244586618561-carlychrisinfrontofsky
Carly
Wedding:
8/14/2010
4.6/5.0
American Limousines was amazing! Our limo driver was so nice, helped me get in and out of the limo so that my dress wouldn't get messed up. He also made sure there were drinks in the back if we needed them. We also used them for a shuttle between the reception venue and the hotels where our guests were saying. I have nothing bad to say about this vendor.
American Limousines was amazing! Our limo driver was so nice, helped me get in and out of the limo so that my dress Read more...
American Limousines was amazing! Our limo driver was so nice, helped me get in and out of the limo so that my dress wouldn't get messed up. He also made sure there were drinks in the back if we needed them. We also used them for a shuttle between the reception venue and the hotels where our guests were saying. I have nothing bad to say about this vendor. Read less
Services Used: Transportation
Default-vendor-profile-pic
Stephanie
Wedding:
5/25/2008
4.6/5.0
We used them for the Bachelor/Bachelorette Party and the Wedding. They were VERY attentive. They were always on time. As the bride I did not hear too many details, but one of their shuttle broke down, but they were able to replace relatively harmlessly and no one noticed too bad. Besides that they were a couple of mins early to everything. Despte the shuttle (which I realize things go wrong) I would highly recommend this company.
We used them for the Bachelor/Bachelorette Party and the Wedding. They were VERY attentive. They were always on time. As Read more...
We used them for the Bachelor/Bachelorette Party and the Wedding. They were VERY attentive. They were always on time. As the bride I did not hear too many details, but one of their shuttle broke down, but they were able to replace relatively harmlessly and no one noticed too bad. Besides that they were a couple of mins early to everything. Despte the shuttle (which I realize things go wrong) I would highly recommend this company. Read less
Services Used: Transportation
Bg21
Anonymous
Wedding:
2+ years ago
4.5/5.0
We used this company for their limo buses. I knew that I wanted to use limo buses/party buses instead of regular limos because my dress was so big that I wouldn't have been able to crouch down and fit comfortably into a standard limo. Also, we were transporting a large amount of people to and from the ceremony site and we wouldn't have fit in standard or stretch limos.

We absolutely loved the limo buses! You could stand up in them, there was plenty of space, and there was absolutely no crouching to get in them. They were clean, they had fresh soda and water, and spotless glasses for us to use. My first impression was great. We had used a white one to transport the bride/bride's family to the chapel, and a black one to transport the groom/groom's family to the chapel.

I personally had a great time and thought the service was great, but later I found out some disturbing facts about the groom's limo bus. Apparently the back window had been destroyed when someone threw a rock at it the night before our wedding. I learned that they called my father-in-law and told him about the missing window. I also found out that my father-in-law opted to use the limo bus anyway although the window wouldn't be able to be properly repaired in time for our wedding because the company had no other limo buses available and the number of people that we needed to transport wouldn't have fit in the standard (not stretch) limo they had to replace it with. Ok, so I guess it's on us because my father-in-law said we still wanted to use the limo bus with the missing window..... but the company made NO ATTEMPT to repair it!!! I understand that getting a car/limo window properly repaired overnight is near impossible, but you would think they would have at least covered the 4ft by 2ft window with plexiglass or cardboard. But nooooooo...... Instead, it was a giant gaping hole in the limo, and our family had to travel on I-95, a major highway, at 65mph with a hole that the ring bearers could have EASILY fallen out of!!! Upon arriving at the chapel my father-in-law gave the driver $20 and told him to go to home depot and get either a plastic bag or some cardboard and some duck tape to at least close off the window. My father-in-law said that on the way back to the hotel, there was a black trash bag covering the gaping hole in the window and it wasn't as windy, thank god. I just don't understand why the company didn't make ANY effort to repair it, such that our 4- & 7-yr-old ring bearers could have safely riden in the limo bus on the highway. A piece of cardboard, although not very professional looking, would still have been safer than a giant hole. Isn't that some kind of safety violation?

Other than the hole in the window, they were extremely reasonably priced, and they didn't have any hidden fees. The quote I got on the phone was exactly what we paid. The rental quote included gas, taxes, tolls, and tip, which is unlike other companies. They were very quick to respond to emails, too, which was a big plus for me. They were also very flexible in helping us secure transportation on a short notice (within 2 months of the wedding) even though they were pretty booked up when we initially called. In terms of running a company, they know how to do it and they are very customer friendly, but in terms of quality of service, I think they overlooked safety, which doesn't make them very professional in my opinion.
We used this company for their limo buses. I knew that I wanted to use limo buses/party buses instead of regular limos Read more...
We used this company for their limo buses. I knew that I wanted to use limo buses/party buses instead of regular limos because my dress was so big that I wouldn't have been able to crouch down and fit comfortably into a standard limo. Also, we were transporting a large amount of people to and from the ceremony site and we wouldn't have fit in standard or stretch limos.

We absolutely loved the limo buses! You could stand up in them, there was plenty of space, and there was absolutely no crouching to get in them. They were clean, they had fresh soda and water, and spotless glasses for us to use. My first impression was great. We had used a white one to transport the bride/bride's family to the chapel, and a black one to transport the groom/groom's family to the chapel.

I personally had a great time and thought the service was great, but later I found out some disturbing facts about the groom's limo bus. Apparently the back window had been destroyed when someone threw a rock at it the night before our wedding. I learned that they called my father-in-law and told him about the missing window. I also found out that my father-in-law opted to use the limo bus anyway although the window wouldn't be able to be properly repaired in time for our wedding because the company had no other limo buses available and the number of people that we needed to transport wouldn't have fit in the standard (not stretch) limo they had to replace it with. Ok, so I guess it's on us because my father-in-law said we still wanted to use the limo bus with the missing window..... but the company made NO ATTEMPT to repair it!!! I understand that getting a car/limo window properly repaired overnight is near impossible, but you would think they would have at least covered the 4ft by 2ft window with plexiglass or cardboard. But nooooooo...... Instead, it was a giant gaping hole in the limo, and our family had to travel on I-95, a major highway, at 65mph with a hole that the ring bearers could have EASILY fallen out of!!! Upon arriving at the chapel my father-in-law gave the driver $20 and told him to go to home depot and get either a plastic bag or some cardboard and some duck tape to at least close off the window. My father-in-law said that on the way back to the hotel, there was a black trash bag covering the gaping hole in the window and it wasn't as windy, thank god. I just don't understand why the company didn't make ANY effort to repair it, such that our 4- & 7-yr-old ring bearers could have safely riden in the limo bus on the highway. A piece of cardboard, although not very professional looking, would still have been safer than a giant hole. Isn't that some kind of safety violation?

Other than the hole in the window, they were extremely reasonably priced, and they didn't have any hidden fees. The quote I got on the phone was exactly what we paid. The rental quote included gas, taxes, tolls, and tip, which is unlike other companies. They were very quick to respond to emails, too, which was a big plus for me. They were also very flexible in helping us secure transportation on a short notice (within 2 months of the wedding) even though they were pretty booked up when we initially called. In terms of running a company, they know how to do it and they are very customer friendly, but in terms of quality of service, I think they overlooked safety, which doesn't make them very professional in my opinion. Read less
Services Used: Transportation
Default-vendor-profile-pic
Christine
Wedding:
10/5/2013
4.4/5.0
American Limos was one of the lowest priced yet still professional limo companies I could find to use during my wedding. We only needed a 10 passenger limo for a few hours to get us around downtown Baltimore. Unfortunately due to the on and off rain that day, we needed to put a rain plan in place for photos and go to another location that was not in our original plan. The limo ended up getting lost and we were 45 minutes late for taking pictures. I wish I had told put the rain plan address for pictures in our original contract with the limo dispatcher as a possibility so the driver would have had it on his sheet as well. Other than the address snafu, the limo driver was very professional and the car was very clean.
American Limos was one of the lowest priced yet still professional limo companies I could find to use during my wedding. Read more...
American Limos was one of the lowest priced yet still professional limo companies I could find to use during my wedding. We only needed a 10 passenger limo for a few hours to get us around downtown Baltimore. Unfortunately due to the on and off rain that day, we needed to put a rain plan in place for photos and go to another location that was not in our original plan. The limo ended up getting lost and we were 45 minutes late for taking pictures. I wish I had told put the rain plan address for pictures in our original contract with the limo dispatcher as a possibility so the driver would have had it on his sheet as well. Other than the address snafu, the limo driver was very professional and the car was very clean. Read less
Services Used: Transportation
Default-vendor-profile-pic
ClaireElizabeth
Wedding:
8/8/2009
4.4/5.0
The only thing that prevented me from giving American Limousines five stars across the board was this: The customer service representative neglected to print out the information I'd sent to finalize the contracts, and while he was out on vacation, the company called again for this information--the day before my bachelorette party. It was the only minor freak out I experienced while planning my wedding, and it took several hours to sort out, unfortunately.

In terms of service, we had the same limo driver for my bachelorette party and the wedding, as well as a limo bus driver. Frederick was an excellent limo driver. He made both days very memorable in that I felt confident we would arrive at the locations I'd requested with impeccable service. What woman doesn't like the door being opened for her?

I recommend following up with your customer service rep to be sure they have all the information they need immediately after you send it, since they don't follow up even if you ask via email.
The only thing that prevented me from giving American Limousines five stars across the board was this: The customer Read more...
The only thing that prevented me from giving American Limousines five stars across the board was this: The customer service representative neglected to print out the information I'd sent to finalize the contracts, and while he was out on vacation, the company called again for this information--the day before my bachelorette party. It was the only minor freak out I experienced while planning my wedding, and it took several hours to sort out, unfortunately.

In terms of service, we had the same limo driver for my bachelorette party and the wedding, as well as a limo bus driver. Frederick was an excellent limo driver. He made both days very memorable in that I felt confident we would arrive at the locations I'd requested with impeccable service. What woman doesn't like the door being opened for her?

I recommend following up with your customer service rep to be sure they have all the information they need immediately after you send it, since they don't follow up even if you ask via email. Read less
Services Used: Transportation
Default-vendor-profile-pic
Adrienne
Wedding:
5/23/2009
4.4/5.0
We had an at home wedding and transportation logistics were very tough. The shuttles from the hotels to the reception site went smoothly with minor hiccups. Andrea, the coordinator at American, was very helpful. The shuttles kept going past their designated times to make sure the guests and wedding party made it back to the hotels. Would recommend.
We had an at home wedding and transportation logistics were very tough. The shuttles from the hotels to the reception site Read more...
We had an at home wedding and transportation logistics were very tough. The shuttles from the hotels to the reception site went smoothly with minor hiccups. Andrea, the coordinator at American, was very helpful. The shuttles kept going past their designated times to make sure the guests and wedding party made it back to the hotels. Would recommend. Read less
Services Used: Transportation
Default-vendor-profile-pic
Mrs.Smith
Wedding:
3/7/2009
4.3/5.0
They were very professional and came highly recommended by my planner. They arrived a little early and were helpful overall.
They were very professional and came highly recommended by my planner. They arrived a little early and were helpful Read more...
They were very professional and came highly recommended by my planner. They arrived a little early and were helpful overall. Read less
Services Used: Transportation
Default-vendor-profile-pic
amg
Wedding:
6/9/2012
4.2/5.0
We rented the trolley for our wedding and we couldn't have been happier. The driver was on-time, professional and the trolley was very clean. It was a great experience and I would recommend the trolley in the future.
We rented the trolley for our wedding and we couldn't have been happier. The driver was on-time, professional and the Read more...
We rented the trolley for our wedding and we couldn't have been happier. The driver was on-time, professional and the trolley was very clean. It was a great experience and I would recommend the trolley in the future. Read less
Services Used: Transportation
Default-vendor-profile-pic
lemma
Wedding:
6/7/2008
4.2/5.0
We used American Limo to transport guests to and from the ceremony site. They were on time, the drivers were friendly and we were pleased with the service overall. The one issue was when my (now) husband called to confirm a few days before the wedding and they didn't have the right number of buses on file (despite them charging my credit card for the right number of buses the day before we called), and didn't seem terribly worried that it was completely wrong. They did finally get it straightened out, but having the stress of thinking you have to go find 2 more buses somewhere else a few days before the wedding was not the most fun.
We used American Limo to transport guests to and from the ceremony site. They were on time, the drivers were friendly and Read more...
We used American Limo to transport guests to and from the ceremony site. They were on time, the drivers were friendly and we were pleased with the service overall. The one issue was when my (now) husband called to confirm a few days before the wedding and they didn't have the right number of buses on file (despite them charging my credit card for the right number of buses the day before we called), and didn't seem terribly worried that it was completely wrong. They did finally get it straightened out, but having the stress of thinking you have to go find 2 more buses somewhere else a few days before the wedding was not the most fun. Read less
Services Used: Transportation
Default-vendor-profile-pic
rnphillips
Wedding:
5/22/2010
4.1/5.0
They were very flexible and were pretty reasonably priced. We had two coach buses that were clean and very nice. However, they were hard to communicate with.
They were very flexible and were pretty reasonably priced. We had two coach buses that were clean and very nice. However, Read more...
They were very flexible and were pretty reasonably priced. We had two coach buses that were clean and very nice. However, they were hard to communicate with. Read less
Services Used: Transportation
Default-vendor-profile-pic
NewMrsM.
Wedding:
9/17/2011
4.0/5.0
Not much to say. They showed up on time and got everyone where they needed to go. Setting the service up and nailing down the details was a bit like pulling teeth at times (answered the same questions over and over again.) But in the end, as I said, they were on time and got everyone where we needed to go.
Not much to say. They showed up on time and got everyone where they needed to go. Setting the service up and nailing down Read more...
Not much to say. They showed up on time and got everyone where they needed to go. Setting the service up and nailing down the details was a bit like pulling teeth at times (answered the same questions over and over again.) But in the end, as I said, they were on time and got everyone where we needed to go. Read less
Services Used: Transportation
Default-vendor-profile-pic
Kayleigh
Wedding:
5/22/2010
3.9/5.0
This company has great office workers, however our driver was 30 mins late for guest pickup so our ceremony was delayed. Beware of the fine print, which I knew going into it, but if someone vomits in their vehicle, cleanup is $300 extra.
This company has great office workers, however our driver was 30 mins late for guest pickup so our ceremony was delayed. Read more...
This company has great office workers, however our driver was 30 mins late for guest pickup so our ceremony was delayed. Beware of the fine print, which I knew going into it, but if someone vomits in their vehicle, cleanup is $300 extra. Read less
Services Used: Transportation
130x130_sq_1219544721992-museum_of_industry_222
bijal
Wedding:
5/16/2009
3.7/5.0
I worked with Joshua mostly to set up two limo buses for the wedding day. He was friendly and helpful. I also worked with JD, who seemed pretty busy; took him a bit to get back to me. I outlined a detailed itinerary for the drivers, since there were a couple of pick ups and drop offs, as well as a timeline. The drivers were professional, timely and very courteous! We added an additional Ford Flex to our order so that we could have photos done prior to the wedding. They gave an additional 10% discount, which was very helpful. It never hurts to ask. Our driver was friendly and personable as well as professional! We were very happy with the sevice; it was worth the cost!
I worked with Joshua mostly to set up two limo buses for the wedding day. He was friendly and helpful. I also worked with Read more...
I worked with Joshua mostly to set up two limo buses for the wedding day. He was friendly and helpful. I also worked with JD, who seemed pretty busy; took him a bit to get back to me. I outlined a detailed itinerary for the drivers, since there were a couple of pick ups and drop offs, as well as a timeline. The drivers were professional, timely and very courteous! We added an additional Ford Flex to our order so that we could have photos done prior to the wedding. They gave an additional 10% discount, which was very helpful. It never hurts to ask. Our driver was friendly and personable as well as professional! We were very happy with the sevice; it was worth the cost! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
3.5/5.0
We reserved a motor coach for our wedding guests to be shuttled back and forth between the venue and the hotel to ensure our out of town guests had little to worry about and our family and friends were safe (no drinking and driving). With that said, I am writing this review in 2 parts.

In terms of the sales process and reserving our motor coach the process was simple, straight forward and working with our representative was easy. I had everything taken care of and even received a confirmation days before the wedding. My maid of honor was in charge of assisting the driver with any need or questions so I didn't have to worry about the details during my wedding day. Everything had been worked out. This is the part that I would give 5 stars.

I never met the driver on our wedding day. The feedback from my Maid of Honor and family and friends was less than stellar. My MOH said the driver was rather hard to work with and unresponsive to simple requests. My Uncle said he was rather rude to a few of my guests. To top off the night he left without my husband and I on the last trip back. Luckily we had some friends that stayed behind that could drive us back to the hotel. When you leave without the bride and groom you also do not the tip that they have in their pocket for you.

If you are hired for a wedding you better make sure you have the Bride and Groom on the bus before you leave. I don't know if I would recommend them again. Their office staff was great, and their prices were reasonable.
We reserved a motor coach for our wedding guests to be shuttled back and forth between the venue and the hotel to ensure Read more...
We reserved a motor coach for our wedding guests to be shuttled back and forth between the venue and the hotel to ensure our out of town guests had little to worry about and our family and friends were safe (no drinking and driving). With that said, I am writing this review in 2 parts.

In terms of the sales process and reserving our motor coach the process was simple, straight forward and working with our representative was easy. I had everything taken care of and even received a confirmation days before the wedding. My maid of honor was in charge of assisting the driver with any need or questions so I didn't have to worry about the details during my wedding day. Everything had been worked out. This is the part that I would give 5 stars.

I never met the driver on our wedding day. The feedback from my Maid of Honor and family and friends was less than stellar. My MOH said the driver was rather hard to work with and unresponsive to simple requests. My Uncle said he was rather rude to a few of my guests. To top off the night he left without my husband and I on the last trip back. Luckily we had some friends that stayed behind that could drive us back to the hotel. When you leave without the bride and groom you also do not the tip that they have in their pocket for you.

If you are hired for a wedding you better make sure you have the Bride and Groom on the bus before you leave. I don't know if I would recommend them again. Their office staff was great, and their prices were reasonable. Read less
Services Used: Transportation
Default-vendor-profile-pic
chiuy
Wedding:
2/4/2012
3.5/5.0
The limo came on time and the driver was very professional. However, they made us pick the wedding package with the higher cost once they knew that it was for a wedding.
The limo came on time and the driver was very professional. However, they made us pick the wedding package with the higher Read more...
The limo came on time and the driver was very professional. However, they made us pick the wedding package with the higher cost once they knew that it was for a wedding. Read less
Services Used: Transportation
Default-vendor-profile-pic
lauren
Wedding:
11/1/2008
3.5/5.0
We hired 2 shuttles to pick our guests at the hotels and transport them to and from the wedding. Both were on time and did exactly as asked. The only issue I had was with my contact person. It took saying things quite a few times to get what we wanted, but in the end they did provide for us the service we were looking for all along.
We hired 2 shuttles to pick our guests at the hotels and transport them to and from the wedding. Both were on time and did Read more...
We hired 2 shuttles to pick our guests at the hotels and transport them to and from the wedding. Both were on time and did exactly as asked. The only issue I had was with my contact person. It took saying things quite a few times to get what we wanted, but in the end they did provide for us the service we were looking for all along. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lauren
Wedding:
3/12/2011
3.1/5.0
This vendor was difficult to rate. My contact left between the time I booked to my event date. I had to call to get a new contact. At that time, she resent me the contract which was completely different than my original contract. She had to send me 4 more contracts b/c she couldn't get it right. I had a groupon and instead of subtracting $100 from the total, she added the $100 to the total and couldn't understand what the problem was. However, we added a shuttle service within the same week of the wedding and, even though they had a hard time figuring out the reservation information, everything worked out perfectly. This was the only vendor that really had me stressed out before the wedding...I would have bet money it wouldn't show up on the day of the wedding. However, the drive was amazing. She arrived early, was extremely nice and considerate and had no problem finding the location. She was great. The shuttle driver wasn't as great b/c apparently the office never gave him directions from the pickup location to the drop off location. Overall, it wasn't a great experience except they arrived on time and the limo driver was terrific.
This vendor was difficult to rate. My contact left between the time I booked to my event date. I had to call to get a new Read more...
This vendor was difficult to rate. My contact left between the time I booked to my event date. I had to call to get a new contact. At that time, she resent me the contract which was completely different than my original contract. She had to send me 4 more contracts b/c she couldn't get it right. I had a groupon and instead of subtracting $100 from the total, she added the $100 to the total and couldn't understand what the problem was. However, we added a shuttle service within the same week of the wedding and, even though they had a hard time figuring out the reservation information, everything worked out perfectly. This was the only vendor that really had me stressed out before the wedding...I would have bet money it wouldn't show up on the day of the wedding. However, the drive was amazing. She arrived early, was extremely nice and considerate and had no problem finding the location. She was great. The shuttle driver wasn't as great b/c apparently the office never gave him directions from the pickup location to the drop off location. Overall, it wasn't a great experience except they arrived on time and the limo driver was terrific. Read less
Services Used: Transportation
Default-vendor-profile-pic
cbn
Wedding:
5/21/2010
2.9/5.0
Nothing special here..when I was making the arrangements, the guys on the phone were super nice and I liked them. the day of my wedding, the driver was lost--my sister was running down the street in her maid of honor gown, sweating, tracking down the driver. That's after I had typed up very explicit directions and sent them 2 or 3 weeks in advance. She was very confused. And when she finally got there, she didn't help us load anything in the limo coach-not that she's required, but it would have been a nice gesture instead of being late and just watching us load tons of stuff with a blank stare. She was also very unapologetic and did not try to make up for lost time. She also thought it was a prom even though I had the fluffiest wedding gown ever with me. She did get the guests to the site so that was good. Not a great experience I would say, especially considering that the limo coach isn't cheap--i'd think service should be a key thing since that's about the only thing you're paying for! And to add credibility, all my other reviews are 4.9 or 5 stars! This was the only part of my wedding that I was disappointed in.
Nothing special here..when I was making the arrangements, the guys on the phone were super nice and I liked them. the day Read more...
Nothing special here..when I was making the arrangements, the guys on the phone were super nice and I liked them. the day of my wedding, the driver was lost--my sister was running down the street in her maid of honor gown, sweating, tracking down the driver. That's after I had typed up very explicit directions and sent them 2 or 3 weeks in advance. She was very confused. And when she finally got there, she didn't help us load anything in the limo coach-not that she's required, but it would have been a nice gesture instead of being late and just watching us load tons of stuff with a blank stare. She was also very unapologetic and did not try to make up for lost time. She also thought it was a prom even though I had the fluffiest wedding gown ever with me. She did get the guests to the site so that was good. Not a great experience I would say, especially considering that the limo coach isn't cheap--i'd think service should be a key thing since that's about the only thing you're paying for! And to add credibility, all my other reviews are 4.9 or 5 stars! This was the only part of my wedding that I was disappointed in. Read less
Services Used: Transportation
130x130_sq_1342752582503-img2580
ShiuMonster
Wedding:
3/16/2013
2.7/5.0
It's hard for me to write this review because I really enjoyed dealing with Terri, who handled the bookings and was extremely accommodating and flexible. They also provided one of the cheapest quotes for booking a school bus to transport my guests from the hotel to the ceremony/ reception location.

Unfortunately, the week of our wedding, we found out that one of the main roads for the shuttles to take was going to be closed the day of our wedding. I emailed, called and talked to Terri and Essence that week as well as the day of the wedding to make sure that the drivers were alerted and would know how to handle the situation. One of the drivers who transported the bridal party was great (but only did 2 rounds of driving). The other who drove the shuttle the entire night was awful. Despite knowing about the road closure, the guests told me that he circled around the same block several times because he refused to follow the detour signs and was adamant about following his GPS (which doesn't know about the road closure)! On top of that, he was not a very good driver and made a lot of the guests car sick. When the bridal party left, it took around 20-25 minutes to get to the location due to the road closure and that was totally fine since we had factored in 45 minutes to be sure that people would get there on time. It took the guests on the shuttle with the bad driver more than 1 hour to get to the location and everything was pushed back because of that. Everyone still ended up having a good time but I was so disappointed that despite repeatedly notifying the company about the road closure, the driver had NO clue and couldn't even follow the detour signs. For all these reasons, I would not use this company again despite their responsiveness and low prices because they completely lack professionalism.
It's hard for me to write this review because I really enjoyed dealing with Terri, who handled the bookings and was Read more...
It's hard for me to write this review because I really enjoyed dealing with Terri, who handled the bookings and was extremely accommodating and flexible. They also provided one of the cheapest quotes for booking a school bus to transport my guests from the hotel to the ceremony/ reception location.

Unfortunately, the week of our wedding, we found out that one of the main roads for the shuttles to take was going to be closed the day of our wedding. I emailed, called and talked to Terri and Essence that week as well as the day of the wedding to make sure that the drivers were alerted and would know how to handle the situation. One of the drivers who transported the bridal party was great (but only did 2 rounds of driving). The other who drove the shuttle the entire night was awful. Despite knowing about the road closure, the guests told me that he circled around the same block several times because he refused to follow the detour signs and was adamant about following his GPS (which doesn't know about the road closure)! On top of that, he was not a very good driver and made a lot of the guests car sick. When the bridal party left, it took around 20-25 minutes to get to the location due to the road closure and that was totally fine since we had factored in 45 minutes to be sure that people would get there on time. It took the guests on the shuttle with the bad driver more than 1 hour to get to the location and everything was pushed back because of that. Everyone still ended up having a good time but I was so disappointed that despite repeatedly notifying the company about the road closure, the driver had NO clue and couldn't even follow the detour signs. For all these reasons, I would not use this company again despite their responsiveness and low prices because they completely lack professionalism. Read less
Services Used: Transportation
Default-vendor-profile-pic
snowhte21
Wedding:
10/18/2008
2.2/5.0
This vendor was by far the worst we dealt with during our wedding planning. It was easy enough to call and make the appointment, but that's the only good thing I can say about them. Getting in touch with someone by email took numerous emails to get a response. They had a problem with the limo we were supposed to get, so they gave us a replacement limo, which was fine. The driver showed up 30 mins late to the house to pick us up. When he got there, he proceeded to pour out an open bottle of champagne on our lawn. Obviously there wasn't champagne in the limo for us to drink even though there should have been. The glasses to drink the champagne were filthy. We would never use this limo company ever again. The price was ok for the 45 minutes of use. They charged us for a full 4 hours of service even with the change of limo and miscues. Stay away from this vendor and use someone else.
This vendor was by far the worst we dealt with during our wedding planning. It was easy enough to call and make the Read more...
This vendor was by far the worst we dealt with during our wedding planning. It was easy enough to call and make the appointment, but that's the only good thing I can say about them. Getting in touch with someone by email took numerous emails to get a response. They had a problem with the limo we were supposed to get, so they gave us a replacement limo, which was fine. The driver showed up 30 mins late to the house to pick us up. When he got there, he proceeded to pour out an open bottle of champagne on our lawn. Obviously there wasn't champagne in the limo for us to drink even though there should have been. The glasses to drink the champagne were filthy. We would never use this limo company ever again. The price was ok for the 45 minutes of use. They charged us for a full 4 hours of service even with the change of limo and miscues. Stay away from this vendor and use someone else. Read less
Services Used: Transportation
Default-vendor-profile-pic
KWhitacre
Wedding:
6/2/2007
1.9/5.0
The limo was late and did not get to our house on time to pick up the groom or his groomsmen...they had to drive their own cars.

The limo did get to the hotel on time to me and the bridesmaids to the church and did drive us for photos and to the reception. The driver was apologeti...butut was truly disappointing to find out that my husband had to rive himself tot he church.

The company did give us some of our money back back.
The limo was late and did not get to our house on time to pick up the groom or his groomsmen...they had to drive their own Read more...
The limo was late and did not get to our house on time to pick up the groom or his groomsmen...they had to drive their own cars.

The limo did get to the hotel on time to me and the bridesmaids to the church and did drive us for photos and to the reception. The driver was apologeti...butut was truly disappointing to find out that my husband had to rive himself tot he church.

The company did give us some of our money back back. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
1.7/5.0
We had a van and driver to take 1 trip with the wedding party and 2 trips with guests from the Hotel Monaco to the wedding at the Evergreen. The driver arrived late and did not know how to get to the Evergreen. He then got lost on the trip back to the Monaco and was over an hour late picking up the second group of guests. The wedding had to be delayed, even though we had factored an extra 30 minutes into the transportation schedule. The driver also repeatedly interrupted the groom during the reception to ask about return transportation (which had already been scheduled in advance). On the upside, I left my purse in the van, and they returned it to me the next day.
We had a van and driver to take 1 trip with the wedding party and 2 trips with guests from the Hotel Monaco to the wedding Read more...
We had a van and driver to take 1 trip with the wedding party and 2 trips with guests from the Hotel Monaco to the wedding at the Evergreen. The driver arrived late and did not know how to get to the Evergreen. He then got lost on the trip back to the Monaco and was over an hour late picking up the second group of guests. The wedding had to be delayed, even though we had factored an extra 30 minutes into the transportation schedule. The driver also repeatedly interrupted the groom during the reception to ask about return transportation (which had already been scheduled in advance). On the upside, I left my purse in the van, and they returned it to me the next day. Read less
Services Used: Transportation
Default-vendor-profile-pic
Gerald
Wedding:
4/13/2013
1.7/5.0
I hired a 6 passenger stretch Limo for a night out with friends. I would not recommend it to anybody. Though the automobile itself was great and arrived on time, the driver didn't have enough local knowledge of the city. Because of this he took us somewhere else instead of where I asked him to, and ultimately we ended up going 15 minutes over time. Though the driver apologized twice for the mistake, the company charged us for overtime. When I took this up with them, they did not return my calls for more than a week even after I left voice messages. When they finally got back to me, they refused to do anything about it as according to them, we were in the vehicle so the "service was being used". So basically the company doesn't care about customers once they have received their payment and refuses to own up to mistakes. I went to them after reading some decent reviews and I must say I am extremely disappointed by the way their unprofessional attitude after the service was utilized.
I hired a 6 passenger stretch Limo for a night out with friends. I would not recommend it to anybody. Though the Read more...
I hired a 6 passenger stretch Limo for a night out with friends. I would not recommend it to anybody. Though the automobile itself was great and arrived on time, the driver didn't have enough local knowledge of the city. Because of this he took us somewhere else instead of where I asked him to, and ultimately we ended up going 15 minutes over time. Though the driver apologized twice for the mistake, the company charged us for overtime. When I took this up with them, they did not return my calls for more than a week even after I left voice messages. When they finally got back to me, they refused to do anything about it as according to them, we were in the vehicle so the "service was being used". So basically the company doesn't care about customers once they have received their payment and refuses to own up to mistakes. I went to them after reading some decent reviews and I must say I am extremely disappointed by the way their unprofessional attitude after the service was utilized. Read less
Services Used: Transportation
Default-vendor-profile-pic
Valerie
Wedding:
4/12/2008
1.4/5.0
Before the wedding I called to clarify all transportation information and to make sure all payment was received. I was assured that everyting was taken care of by the company manager. For the wedidng day, we rented a trolley to transport our guests to the wedding ceremony. The trolley was running 30 min. late and people I assigned as point of contacts in case of problems, were not called. Wedding guests were left outside without knowing what was going on in regards to the late transportation. Family members were freaking out and calling various members of the wedding party up until the time of the ceremony. This was a bit stressful for me as I just wanted everything to go smoothly. The church ceremony started 30 min. late, causing us to miss pictures afterwards in the church since the mass following our wedding was underway. Later that evening we rented a 32 passenger mini coach to transport guests from our afterparty location back to the hotel. 1/2 way through the service the driver demanded $274 in cash or check from our guests or he was going to leave. My friends told me what was happening and we found my checkbook and I just paid him, eventhough I knew it was wrong. The following Monday I contacted the vendor, they appologized for what happened. The accounting department said they tore up my check for $274 as it was a mistake. The balance of the services were to be billed to the credit card they had on file. The stress this vendor caused on my wedding day could have easily been avoided with improved communicaton among their staff. The managager said that the owner of the company would call me himself to discuss the mishappenings, it has been 2 months and I have not heard back from them. We were not compensated in anyway.
Before the wedding I called to clarify all transportation information and to make sure all payment was received. I was Read more...
Before the wedding I called to clarify all transportation information and to make sure all payment was received. I was assured that everyting was taken care of by the company manager. For the wedidng day, we rented a trolley to transport our guests to the wedding ceremony. The trolley was running 30 min. late and people I assigned as point of contacts in case of problems, were not called. Wedding guests were left outside without knowing what was going on in regards to the late transportation. Family members were freaking out and calling various members of the wedding party up until the time of the ceremony. This was a bit stressful for me as I just wanted everything to go smoothly. The church ceremony started 30 min. late, causing us to miss pictures afterwards in the church since the mass following our wedding was underway. Later that evening we rented a 32 passenger mini coach to transport guests from our afterparty location back to the hotel. 1/2 way through the service the driver demanded $274 in cash or check from our guests or he was going to leave. My friends told me what was happening and we found my checkbook and I just paid him, eventhough I knew it was wrong. The following Monday I contacted the vendor, they appologized for what happened. The accounting department said they tore up my check for $274 as it was a mistake. The balance of the services were to be billed to the credit card they had on file. The stress this vendor caused on my wedding day could have easily been avoided with improved communicaton among their staff. The managager said that the owner of the company would call me himself to discuss the mishappenings, it has been 2 months and I have not heard back from them. We were not compensated in anyway. Read less
Services Used: Transportation
Default-vendor-profile-pic
James
Wedding:
9/10/2011
1.0/5.0
Deceptive and unreliable. Purchased a Living Social deal to take us to the airport for our Honeymoon in style. We ended up having to pay additional charges. The vehicle provided was not a limousine, but instead a town car. The driver showed up 20 minutes late to our house and then had no idea how to get to the airport. Instead of being able to relax I had to instruct him on every turn so that we wouldn't arrive any later that we already were. On top of that we were subjected an annoying navigation and some terrible music that was much too loud for 5am. What was meant to be a memorable departure for our honeymoon turned into a big disappointment.
Deceptive and unreliable. Purchased a Living Social deal to take us to the airport for our Honeymoon in style. We ended up Read more...
Deceptive and unreliable. Purchased a Living Social deal to take us to the airport for our Honeymoon in style. We ended up having to pay additional charges. The vehicle provided was not a limousine, but instead a town car. The driver showed up 20 minutes late to our house and then had no idea how to get to the airport. Instead of being able to relax I had to instruct him on every turn so that we wouldn't arrive any later that we already were. On top of that we were subjected an annoying navigation and some terrible music that was much too loud for 5am. What was meant to be a memorable departure for our honeymoon turned into a big disappointment. Read less
Services Used: Transportation
Default-vendor-profile-pic
KWeimert
Wedding:
6/16/2007
1.0/5.0
Going with this vendor was the worst decision. They started off our day with the limousine not showing up at my parents house to take myself and my bridesmaids to the church, stating they did not anticipate traffic. We had not anticipated having an extra vehicle there but if we had not I would have been over an hour late to the wedding. We also hired them to transport our guests around town from the hotel to church, church to reception, and back to hotel at the end of the evening. The shuttles showed up on time and took everyone where they needed to be. The problem I had with them is one of their shuttle drivers took it upon himself to become a guest at the wedding reception. He was photographed dancing, he made inappropriate comments to guests, he was asking for food and drinks, and to make it extra special he asked my husband for his tip – which was included in the service. My husband and I ended up taking the shuttle back to the hotel with our guests and I witnessed him passing a tip cup around for our guests. At the time I wasn't prepared to address the situation in fear of causing a scene. My 100% dissatisfaction begins with when I called the company the next day to report what had happened. After several phone calls over the following week I could not get anyone to call me back and I was finally told that they were not going to do anything to compensate me for my experience and they didn’t believe anything I was telling them about how their employee was behaving. I told them that I was going to post a full review of my experience on theknot.com and they didn’t seem to care. Not even 24 hours after that conversation and me posting on theknot.com I started receiving phone calls from the director of Human Resources asking me to “stop beating a dead horse” and they would be issuing a partial refund (approx 10% of the the total bill). I asked why they had a change of heart and they said that another employee confirmed my story and the employee had since been terminated. I think the way that their management handled the situation spoke in volumes of how this company is run.
Going with this vendor was the worst decision. They started off our day with the limousine not showing up at my parents Read more...
Going with this vendor was the worst decision. They started off our day with the limousine not showing up at my parents house to take myself and my bridesmaids to the church, stating they did not anticipate traffic. We had not anticipated having an extra vehicle there but if we had not I would have been over an hour late to the wedding. We also hired them to transport our guests around town from the hotel to church, church to reception, and back to hotel at the end of the evening. The shuttles showed up on time and took everyone where they needed to be. The problem I had with them is one of their shuttle drivers took it upon himself to become a guest at the wedding reception. He was photographed dancing, he made inappropriate comments to guests, he was asking for food and drinks, and to make it extra special he asked my husband for his tip – which was included in the service. My husband and I ended up taking the shuttle back to the hotel with our guests and I witnessed him passing a tip cup around for our guests. At the time I wasn't prepared to address the situation in fear of causing a scene. My 100% dissatisfaction begins with when I called the company the next day to report what had happened. After several phone calls over the following week I could not get anyone to call me back and I was finally told that they were not going to do anything to compensate me for my experience and they didn’t believe anything I was telling them about how their employee was behaving. I told them that I was going to post a full review of my experience on theknot.com and they didn’t seem to care. Not even 24 hours after that conversation and me posting on theknot.com I started receiving phone calls from the director of Human Resources asking me to “stop beating a dead horse” and they would be issuing a partial refund (approx 10% of the the total bill). I asked why they had a change of heart and they said that another employee confirmed my story and the employee had since been terminated. I think the way that their management handled the situation spoke in volumes of how this company is run. Read less
Services Used: Transportation
Default-vendor-profile-pic
Faridah
Wedding:
6/17/2006
0.8/5.0
Terrible. They did not show up to pick me and my wedding party. When I called they said they were delayed and they did not know when they would show up. I was late for mass. When we got there, our guests were waiting and I felt so bad, especially since I had planned to arrive an hour early with my bridesmaids. My Aunt had to drive me to church in a mini van even though my husband had made the reservation and paid the deposit months ago. The limo later showed up in church, the limo driver did not have a blazer on and the limo was black and small even though my husband had requested a white limo. We had to copy the Attorney general's consumer protection office and our priest, who had recommended them on a formal complaint letter. It was only when we sent them a registered letter with the CCs that they called my husband back. Even then they still tried to hold on to the money and we insisted on being paid in full, or else we were going to take legal action. They eventually refunded our money. I still remember how they were very unkind and nonchalant to me on the phone, on my wedding day. They were shockingly unprofessional and I will not recommend them. Better off taking a cab to church. This was the one dark spot on our day and we thank God that everything else was beautiful, albeit a stressful start.
Terrible. They did not show up to pick me and my wedding party. When I called they said they were delayed and they did not Read more...
Terrible. They did not show up to pick me and my wedding party. When I called they said they were delayed and they did not know when they would show up. I was late for mass. When we got there, our guests were waiting and I felt so bad, especially since I had planned to arrive an hour early with my bridesmaids. My Aunt had to drive me to church in a mini van even though my husband had made the reservation and paid the deposit months ago. The limo later showed up in church, the limo driver did not have a blazer on and the limo was black and small even though my husband had requested a white limo. We had to copy the Attorney general's consumer protection office and our priest, who had recommended them on a formal complaint letter. It was only when we sent them a registered letter with the CCs that they called my husband back. Even then they still tried to hold on to the money and we insisted on being paid in full, or else we were going to take legal action. They eventually refunded our money. I still remember how they were very unkind and nonchalant to me on the phone, on my wedding day. They were shockingly unprofessional and I will not recommend them. Better off taking a cab to church. This was the one dark spot on our day and we thank God that everything else was beautiful, albeit a stressful start. Read less
Services Used: Transportation
Default-vendor-profile-pic
Private User
Wedding:
5/31/2014
0.5/5.0
I could not be more dissapointed with this company and their lack of professionalism. I choose to go with American Limos due to the fact that they were by far the cheapest, but I wish I had paid the higher amount to deal with a decent company.

If you do not wish to read the full details basically my utter dissapointment was due to the fact that: 1) They overcharged me by $3,000 dollars and did not return any of my calls to discuss the errors (They still have not called back to this day even though I called three times and the receptionists left notes on the manager's desk, Nick, to call me back ASAP. 2) They left our wedding without me or my wife being on the bus, when I had told them that we would be riding back with the guests. They also left several guests. 3) Called my wedding planner an hour before they were to arrive claiming they received a call of our cancellation (definitely not us).

I utilized the service for both a rehearsal dinner and my wedding. The rehearsal went well, but wedding-day driver showed up without a clue of what he was supposed to do. I had provided a timeline to the company and also listed my wedding planner as the point of contact. The driver had no idea what to do and did not want to call my wedding planner for the information even though I gave him the number.

I found out later from my planner that American Limo called an hour before they were to arrive to confirm our cancellation, but we had NEVER EVER wanted to cancel and would definitely not cancel the day of our wedding. This got even worse when the bus driver left our wedding without us or all of our guests. No one on the bus told him to leave, but he took off regardless and had to be called to turn around.

To top everything off they overcharged us by $3,000 dollars and did not have the decency to return any of my phone calls. It bothered me our entire "mini-moon" and I finally had to dispute the charges through my credit card company.
I could not be more dissapointed with this company and their lack of professionalism. I choose to go with American Limos Read more...
I could not be more dissapointed with this company and their lack of professionalism. I choose to go with American Limos due to the fact that they were by far the cheapest, but I wish I had paid the higher amount to deal with a decent company.

If you do not wish to read the full details basically my utter dissapointment was due to the fact that: 1) They overcharged me by $3,000 dollars and did not return any of my calls to discuss the errors (They still have not called back to this day even though I called three times and the receptionists left notes on the manager's desk, Nick, to call me back ASAP. 2) They left our wedding without me or my wife being on the bus, when I had told them that we would be riding back with the guests. They also left several guests. 3) Called my wedding planner an hour before they were to arrive claiming they received a call of our cancellation (definitely not us).

I utilized the service for both a rehearsal dinner and my wedding. The rehearsal went well, but wedding-day driver showed up without a clue of what he was supposed to do. I had provided a timeline to the company and also listed my wedding planner as the point of contact. The driver had no idea what to do and did not want to call my wedding planner for the information even though I gave him the number.

I found out later from my planner that American Limo called an hour before they were to arrive to confirm our cancellation, but we had NEVER EVER wanted to cancel and would definitely not cancel the day of our wedding. This got even worse when the bus driver left our wedding without us or all of our guests. No one on the bus told him to leave, but he took off regardless and had to be called to turn around.

To top everything off they overcharged us by $3,000 dollars and did not have the decency to return any of my phone calls. It bothered me our entire "mini-moon" and I finally had to dispute the charges through my credit card company. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
0.4/5.0
TERRIBLE CUSTOMER SERVICE AND DRIVER!

I had everything completely spelled out for the driver several months in advance, yet he called a few minutes before we were expecting him and said he went to the wrong city. So he was late, and when he finally got to us, it was sad how rude and unfriendly he was. We pretty much let ourselves in and as he took off we realized we couldn't get the music to work. He pulled over because we were complaining so much, and then made the cord we needed fall down so he couldnt reach it and basically told us tough luck. In my head I pictured a fun ride with my bridesmaids getting pumped for the big day, but it was a huge buzz kill. He was driving us to a known location, about 10 minutes away, and my mom had to sit near the front to tell him he was going the wrong way and help him figure it out. HOW DOES A DRIVER FROM THE AREA NOT PREPARE AND FIND OUT WHERE TO GO!? Then he dropped us off, went and picked up my husband and the groomsmen, dropped them off, and asked them if he was done for the day. We were supposed to be having pictures taken but instead the groom had to school the driver on his agenda, which the driver pulled up on his ipad and was already spelled out! How lazy. We missed all of the pictures of the groom arriving because of this. Then he went and got our grandparents, got lost again and when he got to them, he didnt even help them into the limo! Then he got lost AGAIN. They barely made the ceremony.

I emailed the company the day after the wedding because I was so angry. I emailed Terri 3 times, from two different email addresses, over a month span, with no response. When booking, she got my emails fine..weird. I emailed the main contact on their website as well, no response. After three phone calls, never a returned call from them like they promised, we demanded we talk to someone immediately and they offered us $45. We HAD to pay $60 gratuity and didnt even get that much back. Worst customer service I've ever had.
TERRIBLE CUSTOMER SERVICE AND DRIVER!

I had everything completely spelled out for the driver several months in Read more...
TERRIBLE CUSTOMER SERVICE AND DRIVER!

I had everything completely spelled out for the driver several months in advance, yet he called a few minutes before we were expecting him and said he went to the wrong city. So he was late, and when he finally got to us, it was sad how rude and unfriendly he was. We pretty much let ourselves in and as he took off we realized we couldn't get the music to work. He pulled over because we were complaining so much, and then made the cord we needed fall down so he couldnt reach it and basically told us tough luck. In my head I pictured a fun ride with my bridesmaids getting pumped for the big day, but it was a huge buzz kill. He was driving us to a known location, about 10 minutes away, and my mom had to sit near the front to tell him he was going the wrong way and help him figure it out. HOW DOES A DRIVER FROM THE AREA NOT PREPARE AND FIND OUT WHERE TO GO!? Then he dropped us off, went and picked up my husband and the groomsmen, dropped them off, and asked them if he was done for the day. We were supposed to be having pictures taken but instead the groom had to school the driver on his agenda, which the driver pulled up on his ipad and was already spelled out! How lazy. We missed all of the pictures of the groom arriving because of this. Then he went and got our grandparents, got lost again and when he got to them, he didnt even help them into the limo! Then he got lost AGAIN. They barely made the ceremony.

I emailed the company the day after the wedding because I was so angry. I emailed Terri 3 times, from two different email addresses, over a month span, with no response. When booking, she got my emails fine..weird. I emailed the main contact on their website as well, no response. After three phone calls, never a returned call from them like they promised, we demanded we talk to someone immediately and they offered us $45. We HAD to pay $60 gratuity and didnt even get that much back. Worst customer service I've ever had. Read less
Services Used: Transportation
Wwnetwork-128
Maggie
Wedding:
9/19/2009
0.2/5.0
Horrible Service.
Arrived late and in wrong location. The driver had no directions to destination. THen overcharged me for an extra hour becuase THEY were late.
TERRIBLE TERRIBLE TERRIBLE>
Horrible Service.
Arrived late and in wrong location. The driver had no directions to destination. THen overcharged Read more...
Horrible Service.
Arrived late and in wrong location. The driver had no directions to destination. THen overcharged me for an extra hour becuase THEY were late.
TERRIBLE TERRIBLE TERRIBLE> Read less
Services Used: Transportation
Default-vendor-profile-pic
Charlotte
Wedding:
5/18/2013
0.0/5.0
The limousine and mini coach for my guests both arrived late by twenty minutes. No apology from either driver. I spoke with the manager that next Monday and they refused to credit anything back to me. They ruined my wedding and WOULD STRONGLY NOT RECOMMEND THAT YOU NOT USE THIS COMPANY.
The limousine and mini coach for my guests both arrived late by twenty minutes. No apology from either driver. I spoke Read more...
The limousine and mini coach for my guests both arrived late by twenty minutes. No apology from either driver. I spoke with the manager that next Monday and they refused to credit anything back to me. They ruined my wedding and WOULD STRONGLY NOT RECOMMEND THAT YOU NOT USE THIS COMPANY. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
8/18/2012
0.0/5.0
I went in person to their Baltimore office to go through all of our details of the wedding. I wanted to make sure they had directions to the hotels and venue, and they knew what times we wanted them to pick up our guests to take them back. I then paid for two shuttle buses to pick up guest and take them to the wedding venue and to take them back to the hotels. However, both buses showed up at the hotels without the directions to the venue which meant guests had to use their smart phones to guide the buses to the venue. They showed up late to the venue at the end of the ceremony (in fact they didn't arrive at any of the agreed upon times per our contract) which meant that either guest missed certain parts of the ceremony or had to wait until the venue was closing to get picked up. Once they did show up, they again got lost taking guest back to the hotel - so a 30 minute trip turned into a 2 hour trip. I would NOT recommend using American Limousines, Inc.
I went in person to their Baltimore office to go through all of our details of the wedding. I wanted to make sure they had Read more...
I went in person to their Baltimore office to go through all of our details of the wedding. I wanted to make sure they had directions to the hotels and venue, and they knew what times we wanted them to pick up our guests to take them back. I then paid for two shuttle buses to pick up guest and take them to the wedding venue and to take them back to the hotels. However, both buses showed up at the hotels without the directions to the venue which meant guests had to use their smart phones to guide the buses to the venue. They showed up late to the venue at the end of the ceremony (in fact they didn't arrive at any of the agreed upon times per our contract) which meant that either guest missed certain parts of the ceremony or had to wait until the venue was closing to get picked up. Once they did show up, they again got lost taking guest back to the hotel - so a 30 minute trip turned into a 2 hour trip. I would NOT recommend using American Limousines, Inc. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lilylb
Wedding:
8/6/2011
0.0/5.0
This is the only bad review I have to write for our wedding. We hired a coach bus to pick up our guests from the hotel, drive them to the church, wait outside then drive everyone to the reception. The driver dropped everyone off at the church and just left. All of our guests were standing outside in the rain waiting for a bus that never showed up. People ended up catching cabs or walking the 2 miles to the reception. In the following weeks my husband tried to get in touch with who was in charge at American Limousines multiple times as he avoided our calls and ignored our emails. The one time we did manage to get him on the phone he basically told us sorry, his drivers just weren't very smart. I strongly discourage anyone thinking about using this company.
This is the only bad review I have to write for our wedding. We hired a coach bus to pick up our guests from the hotel, Read more...
This is the only bad review I have to write for our wedding. We hired a coach bus to pick up our guests from the hotel, drive them to the church, wait outside then drive everyone to the reception. The driver dropped everyone off at the church and just left. All of our guests were standing outside in the rain waiting for a bus that never showed up. People ended up catching cabs or walking the 2 miles to the reception. In the following weeks my husband tried to get in touch with who was in charge at American Limousines multiple times as he avoided our calls and ignored our emails. The one time we did manage to get him on the phone he basically told us sorry, his drivers just weren't very smart. I strongly discourage anyone thinking about using this company. Read less
Services Used: Transportation
Default-vendor-profile-pic
LizP26
Wedding:
5/6/2011
0.0/5.0
This was the only negative review I had to write for my wedding. I was very disapointed in the service and response from American Limousines. I would definitely not recommend using them as your transportation for your wedding day. Here is the story...I hired American Limousines for my wedding at that time there was an initial timeline request for the Trolley to pick up guests and the Bridal Party. Five days before the wedding I called American Limousines to give them the final timeline for the Trolley for the day’s events. During that conversation a gentleman from the company asked me to email them the final timeline which was sent thirty minutes later. Per the request of the company in the subject header of the email it included the bride and grooms last name and the reference ID. This timeline included the schedule and addresses for each location with to the minute specifications on transportation. On my wedding day the Trolley came to the hotel at the correct time and took 2 loads of guests over to the church. Once those two trips were completed, per the schedule sent the trolley was to come back to pick up the bridal party. This never happened. The bridal party waited for 30 minutes. Once we realized the trolley wasn’t coming back we got taxis, paid for them and arrived 45 minutes late the wedding ceremony. In result money was spent on the Trolley which did not complete the requested and paid for service. Most importantly, pick the bride up on her wedding day. It also resulted then in missing the Cocktail hour at the reception. When I returned from my Honeymoon I made my initial call to American Limousines and spoke with Jennifer. Jennifer stated that she was going to look into what happened and call me back. She never called back. I have been getting a run around from this company for the past 6 weeks! Every time I call they say they need to talk to a different person. Then they don't call back. To this day I still have yet to get a response from the company. I have made an official complaint to the Better Business Bureau and am currently waiting for a response. Whatever you do please do not waste your time and money on this company.
This was the only negative review I had to write for my wedding. I was very disapointed in the service and response from Read more...
This was the only negative review I had to write for my wedding. I was very disapointed in the service and response from American Limousines. I would definitely not recommend using them as your transportation for your wedding day. Here is the story...I hired American Limousines for my wedding at that time there was an initial timeline request for the Trolley to pick up guests and the Bridal Party. Five days before the wedding I called American Limousines to give them the final timeline for the Trolley for the day’s events. During that conversation a gentleman from the company asked me to email them the final timeline which was sent thirty minutes later. Per the request of the company in the subject header of the email it included the bride and grooms last name and the reference ID. This timeline included the schedule and addresses for each location with to the minute specifications on transportation. On my wedding day the Trolley came to the hotel at the correct time and took 2 loads of guests over to the church. Once those two trips were completed, per the schedule sent the trolley was to come back to pick up the bridal party. This never happened. The bridal party waited for 30 minutes. Once we realized the trolley wasn’t coming back we got taxis, paid for them and arrived 45 minutes late the wedding ceremony. In result money was spent on the Trolley which did not complete the requested and paid for service. Most importantly, pick the bride up on her wedding day. It also resulted then in missing the Cocktail hour at the reception. When I returned from my Honeymoon I made my initial call to American Limousines and spoke with Jennifer. Jennifer stated that she was going to look into what happened and call me back. She never called back. I have been getting a run around from this company for the past 6 weeks! Every time I call they say they need to talk to a different person. Then they don't call back. To this day I still have yet to get a response from the company. I have made an official complaint to the Better Business Bureau and am currently waiting for a response. Whatever you do please do not waste your time and money on this company. Read less
Services Used: Transportation
Default-vendor-profile-pic
carrie
Wedding:
4/24/2010
0.0/5.0
This is the only negative review I have had to write from my wedding. We hired a 32-passenger bus to transport my wedding guests from the hotel to the wedding, and back to the hotel at night. When you hire a professional driver there is an assumption that said driver actually knows how to DRIVE a bus. Our driver did not. She was unable to go in reverse and refused to backup in order to pick my guests up at the Carriage House of the Evergreen Museum. It was dark, and it was raining and she expected my guests to walk to entrance of the museum. They might have well as walked back to the hotel! My husband missed the end of our wedding because he was on the phone with customer service trying to get us another driver who knew how to use reverse. With several of my guests directing her, she was finally able to back up about half-way.

I wish we had gone with one of the other companies, even though they were more expensive, but at least we could have had a capable driver.
This is the only negative review I have had to write from my wedding. We hired a 32-passenger bus to transport my wedding Read more...
This is the only negative review I have had to write from my wedding. We hired a 32-passenger bus to transport my wedding guests from the hotel to the wedding, and back to the hotel at night. When you hire a professional driver there is an assumption that said driver actually knows how to DRIVE a bus. Our driver did not. She was unable to go in reverse and refused to backup in order to pick my guests up at the Carriage House of the Evergreen Museum. It was dark, and it was raining and she expected my guests to walk to entrance of the museum. They might have well as walked back to the hotel! My husband missed the end of our wedding because he was on the phone with customer service trying to get us another driver who knew how to use reverse. With several of my guests directing her, she was finally able to back up about half-way.

I wish we had gone with one of the other companies, even though they were more expensive, but at least we could have had a capable driver. Read less
Services Used: Transportation

MAP

 
4401 East Farimount Avenue, Baltimore, MD 21224 See On Map
Thanks for visiting the vendor listing for American Limousines, Inc.
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1233688412343-amerlogobw1inch