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Amsale

New York , NY
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CONTACT US

LOCATION

New York, NY 10022 US (map)

PHONE

212-583-1700

WEBSITE

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Dress & Attire

REVIEWS

4.7
out of 5.0
4.8/5.0
4.7/5.0
4.8/5.0
4.6/5.0
4.6/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
I had such an amazing experience at Amsale!! I came here after a horrible experience at Kleinfeld. Dia and the whole team at Amsale really care about you and give you a personalized experience. I did not buy my gown here because I have a few more places to see but I think I will be an Amsale bride!
I had such an amazing experience at Amsale!! I came here after a horrible experience at Kleinfeld. Dia and the whole team Read more...
I had such an amazing experience at Amsale!! I came here after a horrible experience at Kleinfeld. Dia and the whole team at Amsale really care about you and give you a personalized experience. I did not buy my gown here because I have a few more places to see but I think I will be an Amsale bride! Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/17/2016
4.8/5.0
Amsale makes beautiful dresses that don't feel "cookie cutter," and have great craftsmanship, quality and memorable and unique features. Her prices are moderate to expensive ($3K-$20K) but for the quality are a steal! The salon is a true luxury and feels like it should when you are going to a high end designer - peaceful and bright, and not frenzied like so many other salons. Everyone is attentive and offered me and my party water (in actual glasses!) as well as seats for my guests. The rooms are spacious and well appointed, and overall I just felt comfortable at every point. In particular, Dia is amazing and sweet - I came back 4 times before picking my dress as my style kept evolving and she was extremely patient and helpful each time, never making me feel bad and never being pushy. She would work with me to get in on short notice and always responded promptly to emails, even on days she was not working. Overall she went above and beyond! The entire staff is responsive and sweet including the front desk, making this one of the best experiences I had while NYC dress shopping. I will update once I have the dress and tailoring complete!
Amsale makes beautiful dresses that don't feel "cookie cutter," and have great craftsmanship, quality and memorable and Read more...
Amsale makes beautiful dresses that don't feel "cookie cutter," and have great craftsmanship, quality and memorable and unique features. Her prices are moderate to expensive ($3K-$20K) but for the quality are a steal! The salon is a true luxury and feels like it should when you are going to a high end designer - peaceful and bright, and not frenzied like so many other salons. Everyone is attentive and offered me and my party water (in actual glasses!) as well as seats for my guests. The rooms are spacious and well appointed, and overall I just felt comfortable at every point. In particular, Dia is amazing and sweet - I came back 4 times before picking my dress as my style kept evolving and she was extremely patient and helpful each time, never making me feel bad and never being pushy. She would work with me to get in on short notice and always responded promptly to emails, even on days she was not working. Overall she went above and beyond! The entire staff is responsive and sweet including the front desk, making this one of the best experiences I had while NYC dress shopping. I will update once I have the dress and tailoring complete! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.9/5.0
I'm not a person who normally leaves reviews but my personal experience is so at odds with every other review I've read that I felt compelled to say something about this. Plus, I think they've had a lot of turnover recently so the quality of service isn't what it used to be or at least, that is certainly not the case for me. I ordered my dress over a year ago in April 2015 and just started my 1st fitting.
I worked with an SA called Madison and the store manager when I purchased my dress was Debbye. They were so amazing during my first session. I ordered my dress and veil within 1.5 hours of my first fitting.
I was disappointed with the follow-up after that. I guess they care less about their customers after closing their sale? I bought a 2nd dress from Vera Wang for my reception after purchasing my main dress from Amsale and in direct contrast, Vera Wang got in touch with me on the exact date that they said they would to arrange my first fitting and was relentless in getting hold of me (I was travelling internationally). Debbye at Amsale had told me that the dress would be ready in February and I did not hear from them. At the end of March, I emailed the general contact email and did not get a response. I finally called and asked for Madison and she told me that the dress would be ready for me in the first week of April and someone from the atelier would reach out to me. The first week of April comes and goes by and I don't hear from them. I finally call the flagship and was told by Desmond that my dress was ready and that Madison didn't contact me because she no longer worked there.
You don't pay the amount that you do for a dress and expect to have to chase the atelier up for a fitting during the agreed upon fitting dates. My general experience at the fitting felt pretty clinical and they didn't seem apologetic about what's happened. I also got such bitchy attitude from the front desk when I paid the balance. Not what I expected from Amsale at all.
I'm not a person who normally leaves reviews but my personal experience is so at odds with every other review I've read Read more...
I'm not a person who normally leaves reviews but my personal experience is so at odds with every other review I've read that I felt compelled to say something about this. Plus, I think they've had a lot of turnover recently so the quality of service isn't what it used to be or at least, that is certainly not the case for me. I ordered my dress over a year ago in April 2015 and just started my 1st fitting.
I worked with an SA called Madison and the store manager when I purchased my dress was Debbye. They were so amazing during my first session. I ordered my dress and veil within 1.5 hours of my first fitting.
I was disappointed with the follow-up after that. I guess they care less about their customers after closing their sale? I bought a 2nd dress from Vera Wang for my reception after purchasing my main dress from Amsale and in direct contrast, Vera Wang got in touch with me on the exact date that they said they would to arrange my first fitting and was relentless in getting hold of me (I was travelling internationally). Debbye at Amsale had told me that the dress would be ready in February and I did not hear from them. At the end of March, I emailed the general contact email and did not get a response. I finally called and asked for Madison and she told me that the dress would be ready for me in the first week of April and someone from the atelier would reach out to me. The first week of April comes and goes by and I don't hear from them. I finally call the flagship and was told by Desmond that my dress was ready and that Madison didn't contact me because she no longer worked there.
You don't pay the amount that you do for a dress and expect to have to chase the atelier up for a fitting during the agreed upon fitting dates. My general experience at the fitting felt pretty clinical and they didn't seem apologetic about what's happened. I also got such bitchy attitude from the front desk when I paid the balance. Not what I expected from Amsale at all. Read less
Services Used: Dress & Attire
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Anna
Wedding:
10/10/2015
5.0/5.0
My experience at Amsale was incredible! From the moment I walked in I was warmly greeted, asked if I wanted a beverage and was told my consultant would be out in a few moments. I went with my mother, sister, and two uncles. Within a few moments, my consultant, Katie W. came out. She was so nice and professional. She escorted all of us over to our dressing area and started to ask me questions about my fiancé and the big day. She listened really well and brought me around the store to pick out dresses that caught my eye. The store also gave us mimosas!
The dressing room was impressive. It had enough room for me, Katie, a floor length mirror, rack, and bench. Katie gave me shoes and then we started trying on all the dresses. While in the dressing room, Katie was so personable and made me feel like family! She even picked out a few dresses that she thought I would like. Each dress was beautiful and Katie was very patient and allowed me to show my family several dresses. Then I tried on THE gown! I walked out and Katie adjusted me on the pedestal so that the dress was perfectly situated and I started to cry! She immediately handed me tissues, and then added a veil. She also knew that I wanted some sparkle/beading and added the perfect belt to tie the look together. It was nice that Katie shared in mine and my family’s joy and I gave her a big hug. She then gave us all a glass of champagne to celebrate.
I had such a wonderful experience! The Amsale Salon was beautiful and serene, of course their dresses are stunning, but Katie is what made by experience a truly unforgettable one. She is all the things that you would want in a consultant; friendly, personable, genuine, professional, knowledgeable, patient, and overall fabulous! Even after purchasing my dress, any questions that I have, I can e-mail her and she responds instantly.
If you do go to Amsale, I would suggest asking for Katie W. She is the BEST!
My experience at Amsale was incredible! From the moment I walked in I was warmly greeted, asked if I wanted a beverage and Read more...
My experience at Amsale was incredible! From the moment I walked in I was warmly greeted, asked if I wanted a beverage and was told my consultant would be out in a few moments. I went with my mother, sister, and two uncles. Within a few moments, my consultant, Katie W. came out. She was so nice and professional. She escorted all of us over to our dressing area and started to ask me questions about my fiancé and the big day. She listened really well and brought me around the store to pick out dresses that caught my eye. The store also gave us mimosas!
The dressing room was impressive. It had enough room for me, Katie, a floor length mirror, rack, and bench. Katie gave me shoes and then we started trying on all the dresses. While in the dressing room, Katie was so personable and made me feel like family! She even picked out a few dresses that she thought I would like. Each dress was beautiful and Katie was very patient and allowed me to show my family several dresses. Then I tried on THE gown! I walked out and Katie adjusted me on the pedestal so that the dress was perfectly situated and I started to cry! She immediately handed me tissues, and then added a veil. She also knew that I wanted some sparkle/beading and added the perfect belt to tie the look together. It was nice that Katie shared in mine and my family’s joy and I gave her a big hug. She then gave us all a glass of champagne to celebrate.
I had such a wonderful experience! The Amsale Salon was beautiful and serene, of course their dresses are stunning, but Katie is what made by experience a truly unforgettable one. She is all the things that you would want in a consultant; friendly, personable, genuine, professional, knowledgeable, patient, and overall fabulous! Even after purchasing my dress, any questions that I have, I can e-mail her and she responds instantly.
If you do go to Amsale, I would suggest asking for Katie W. She is the BEST! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
Amazing service, beautiful gowns
Amazing service, beautiful gowns
Amazing service, beautiful gowns Read less
Services Used: Dress & Attire
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Private User
Wedding:
8/22/2015
5.0/5.0
I would recommend Amsale to any bride. My dress was Christos by Amsale and my MOH's dress was Amsale. The whole experience was seamless! Roula and the entire staff made the whole process easy and instilled confidence that the dress would be perfect - and the dress was perfect! Thank you!
I would recommend Amsale to any bride. My dress was Christos by Amsale and my MOH's dress was Amsale. The whole experience Read more...
I would recommend Amsale to any bride. My dress was Christos by Amsale and my MOH's dress was Amsale. The whole experience was seamless! Roula and the entire staff made the whole process easy and instilled confidence that the dress would be perfect - and the dress was perfect! Thank you! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
8/2/2015
5.0/5.0
My Amsale "Nicole" gown was the dress of my dreams. I went dress shopping for a dress that would go with my mom's heirloom veil and it was like this gown was made for the veil. The team (including the seamstress) was fantastic at the Amsale salon and I would go shopping there every day if I could. My dress was absolutely perfect and I wish I could wear it every day!!!
My Amsale "Nicole" gown was the dress of my dreams. I went dress shopping for a dress that would go with my mom's heirloom Read more...
My Amsale "Nicole" gown was the dress of my dreams. I went dress shopping for a dress that would go with my mom's heirloom veil and it was like this gown was made for the veil. The team (including the seamstress) was fantastic at the Amsale salon and I would go shopping there every day if I could. My dress was absolutely perfect and I wish I could wear it every day!!! Read less
Services Used: Dress & Attire
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Anna
Wedding:
7/11/2015
5.0/5.0
Go to Amsale and ask for Katie! She was fantastic. I had gone to several other salons in New York and had been rushed along and not given one on one attention. Katie took the time to go through all of the dresses with me, help me get into them, answer all my questions, even by email. Not to mention I emailed the store several times to ask questions and got a response within an hour. WITHIN AN HOUR. Best service you could ask for. Amsale makes beautiful dresses and designs. You can't go wrong with this salon.
Go to Amsale and ask for Katie! She was fantastic. I had gone to several other salons in New York and had been rushed Read more...
Go to Amsale and ask for Katie! She was fantastic. I had gone to several other salons in New York and had been rushed along and not given one on one attention. Katie took the time to go through all of the dresses with me, help me get into them, answer all my questions, even by email. Not to mention I emailed the store several times to ask questions and got a response within an hour. WITHIN AN HOUR. Best service you could ask for. Amsale makes beautiful dresses and designs. You can't go wrong with this salon. Read less
Services Used: Dress & Attire
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Erika
Wedding:
6/18/2015
5.0/5.0
Loved my Amsale dress! Quality workmanship and beautiful materials.
Loved my Amsale dress! Quality workmanship and beautiful materials.
Loved my Amsale dress! Quality workmanship and beautiful materials. Read less
Services Used: Dress & Attire
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elise
Wedding:
5/30/2015
4.2/5.0
pros:
- great sales experience
- spectacular dress designs
- ability to customize - I combined one dress with a detachable tulle train from another dress.
- superb management team - Debbye, in particular, was incredibly professional and responsive.

cons:
- shoddy quality control - The back of my dress was clearly messed up initially, but the design studio fixed it quickly once I pointed out the issue.
- delayed alterations - My bustle wasn't completed at any of my fittings, even though I specifically asked that it be done in advance so the seamstress could show my parents and one of my bridesmaids how it worked. The hem was not cut nicely (there were jagged edges), so it needed to be fixed the day before my wedding at pick-up.

notes:
- Not for the bride on a budget, but moderately priced by Manhattan standards.
- For your first fitting, book a daytime appointment 2+ months before your wedding, bring a friend or family member with good eyes, look at the dress in the salon (not just in the fitting/alterations room), and go over every inch of the dress and any accessories with a fine tooth comb.
pros:
- great sales experience
- spectacular dress designs
- ability to customize - I combined one dress with Read more...
pros:
- great sales experience
- spectacular dress designs
- ability to customize - I combined one dress with a detachable tulle train from another dress.
- superb management team - Debbye, in particular, was incredibly professional and responsive.

cons:
- shoddy quality control - The back of my dress was clearly messed up initially, but the design studio fixed it quickly once I pointed out the issue.
- delayed alterations - My bustle wasn't completed at any of my fittings, even though I specifically asked that it be done in advance so the seamstress could show my parents and one of my bridesmaids how it worked. The hem was not cut nicely (there were jagged edges), so it needed to be fixed the day before my wedding at pick-up.

notes:
- Not for the bride on a budget, but moderately priced by Manhattan standards.
- For your first fitting, book a daytime appointment 2+ months before your wedding, bring a friend or family member with good eyes, look at the dress in the salon (not just in the fitting/alterations room), and go over every inch of the dress and any accessories with a fine tooth comb. Read less
Services Used: Dress & Attire

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