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Ana's Creative Baking
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7 Reviews      2 people has saved this vendor.
Address:
326 Commercial St. #2
San Jose, CA US 95112 (map)
Phone:
408-978-4700
Categories:
 
 
 
3.8 
(4.1/5.0)
 
Quality of Service 
(3.1/5.0)
 
Responsiveness 
(3.7/5.0)
 
Professionalism 
(4.3/5.0)
 
Value 
(3.8/5.0)
 
Flexibility 
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juliendrew
Wedding:
12/12/2009
 
4.5 out of 5.0
Frankly, our wedding cake was not exactly a priority and we were looking to get a good deal.

For the price, Ana's cakes are excellent. The cake tastes very good. Annette hooked us up with the great samples, which were very abundant and fresh unlike other places which gave stale cake. The cake was delivered on time and it looked great. She just got our order wrong though--one large layer of our cake was the wrong flavor.

Out of the other cake places we tried, Ana's Creative Baking was a decent bargain. Annette's responsiveness was sluggish at times. We were somewhat miffed that she charged us extra for the design we asked for (which we thought was simple) but she was flexible and no-charged us for it.

Overall good experience. Annette's a very pleasant person and we recommend ordering your wedding cake from her. She's much better than many other cake places in San Jose.
Services Used: Wedding Cake
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cardinalli
Wedding:
9/12/2009
 
1.4 out of 5.0
Without a doubt, when ordering our cake, Annette was quite friendly and easy to work with and the cake tasted good. But...

The ribbon on the cake was the wrong color.

Annette refused to pick up the cake stand stating we had to send it to her (which we were not told at the time we placed our order and we have learned is NOT industry standard). After we had already left town after our wedding, we had to make arrangements with the hotel to Fed-Ex the stand back to her at our own expense.

Our 1st anniversary cake was included in the cost of the contract. We had a difficult time contacting Annette to place the order (She had another family "emergency" - read other reviews)

We finally got the 1st anniversary cake ordered. Drove and hour and a half to pick it up only to arrive to a locked store.

Finally tracked Annette down to hear, "Sorry, I forgot to call you, I wasn't able to make your cake". "I can offer you $20 or make you a cake AFTER your anniversary".

When talking to her, she refused to let us in the store and during our conversation, ran inside and locked the door!

Annette breached her contract and was completely unprofessional. I would NEVER recommend her. NEVER!

By the way, Google Ana’s Creative Baking and you will find several other negative feedback.
Services Used: Wedding Cake
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kimburli
Wedding:
5/23/2009
 
4.0 out of 5.0
The top cake and cupcakes for our wedding turned out gorgeous. It was beautiful and the colors were perfect. Annette even air-sprayed our cupcake wrappers a light green to match our wedding colors. But the reason I am giving 4 stars instead of 5 were due to a few things. The communication/response time wasn't really good with them. Afterwards I learned they were unfortunately having business issues with the company that owned their lease - which is the reason why they were behind on getting back to me. (We also had a hard time getting a hold of them to return our cake stand.) Also the design of the top cake ended up different of what we previously talked about, and the green pom-flowers (free since she wanted to apologize for being late on getting back to me) on top of each individual cupcake were missing. All in all, the cake/cupcakes turned out lovely. The price for the cake and delivery was extremely reasonable - best around! It tasted good (not exactly as WOW as the day we tasted it) but good none the less. And even with the other design, I was very, VERY happy/excited with the look it turned out to be. I still would recommend them once they get back on their feet because apparently this other company really put them back. I also recommend the Guava flavor! Yum.
Services Used: Wedding Cake
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aladene
Wedding:
8/16/2008
 
3.7 out of 5.0
Cakes by Ana did our presentation cake (we had 2 full sheet cakes brought in from another bakery). They were very sweet when we met with them and incredibly reasonably priced. The cakes themselves were beautiful and very delicious. The only bad thing about working with Cakes by Ana was that they were not always quick with the phone and email responses. We had a hard time confirming final balance payment, but in the end, everything worked out. Overall, a good experience.
Services Used: Wedding Cake
Ana's Creative Baking responded with the following comments:

Hi Aladene and Joseph,
Thank you for your review, we are working harder every day to insure faster response time. See you soon for our anniversary cake, annette
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louiseogoto
Wedding:
8/8/2008
 
3.4 out of 5.0
Great business to work with. Very friendly and personable.
However they got my top tier cake flavor wrong. No big deal, but they are not super detailed it seems.
Services Used: Wedding Cake
Ana's Creative Baking responded with the following comments:

Hi Louise,
I apologize that your top tier of your cupcake tower was not what you ordered. I will be more than happy to give you another cake for a special event. annette from ana's
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Erika
Wedding:
10/13/2007
 
4.7 out of 5.0
Love the cake and didn't have to worry about a thing once I told her what I wanted and where it was supposed to be delivered.
Services Used: Wedding Cake
Ana's Creative Baking responded with the following comments:

Hi Erika,
Thank you so much for you review, we really enjoyed making your cake, and thank you so much for all of the referrals.
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Jenny S.
Wedding:
12/31/2005
 
4.8 out of 5.0
Fabulous family business -- Ana and her daughter Annette bake wedding cakes that taste TERRIFIC (really! not just relative to typical wedding cakes!). I ended up getting two tiers of chocolate with raspberry filling and one layer of white cake with apricot filling. Annette arranged a tasting for us (me, my mother, and one of my bridesmaids) at her home, and together we sketched out the decoration design. She took into account the overall style of the wedding -- I showed her samples from the florist and photos of the bridal party attire, and we did all the planning together. If you're sick of dealing with large Wedding Industry businesses that make you feel like you're just another name on the list, these ladies are attentive, funny, budget-friendly, and overall the best value of any of my vendors.
Services Used: Wedding Cake
Ana's Creative Baking responded with the following comments:

Hi Jenny,
Just wanted to say thank you for you wonderful review. We still love what we do, thank you for allowing us to do your wedding cake. annette from ana's
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