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Applause Catering

Grand Rapids , MI
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LOCATION

Grand Rapids, MI US

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Catering

REVIEWS

4.6
out of 5.0
4.8/5.0
4.2/5.0
4.6/5.0
4.7/5.0
4.7/5.0
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Anonymous
Wedding:
Recently Married
4.2/5.0
I was looking for an American picnic theme catering at a reasonable price. I found Applause catering and their BBQ Boys divisions. I contacted Kyle and he was a lot of fun and very easy to work with. They provided the flexibility so that I could have what I wanted at the wedding and the menu was perfect. If I had any questions, Kyle was quick and professional in his response. When the day came, the employees set up the spread, and it looked beautiful! I was very happy with how everything looked and I was impressed with the food as was everyone. It was delicious! They also provided left overs for us which kept us fed for a while. Overall, I'm very happy with how my wedding turned it and it was made a dream, thanks to the Applause team!
I was looking for an American picnic theme catering at a reasonable price. I found Applause catering and their BBQ Boys Read more...
I was looking for an American picnic theme catering at a reasonable price. I found Applause catering and their BBQ Boys divisions. I contacted Kyle and he was a lot of fun and very easy to work with. They provided the flexibility so that I could have what I wanted at the wedding and the menu was perfect. If I had any questions, Kyle was quick and professional in his response. When the day came, the employees set up the spread, and it looked beautiful! I was very happy with how everything looked and I was impressed with the food as was everyone. It was delicious! They also provided left overs for us which kept us fed for a while. Overall, I'm very happy with how my wedding turned it and it was made a dream, thanks to the Applause team! Read less
Services Used: Catering
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Private User
Wedding:
5/23/2015
4.3/5.0
Applause was so wonderful to work with! Kyle was super helpful and kept in regular contact with me. We had a plated dinner and it looked beautiful! The servers were awesome too; very polite and personable. They were constantly checking in with us to make sure everything was to our liking. The Monterrey chicken, tri roasted potatoes, and cauliflower au gratin was absolutely delicious! However, our London broil was sliced with the grain instead of against it. Because of this, the steak wasn't as tender as it should have been and I didn't like it as much. Also, the kids meal- that is $10 a plate- looked microwaved. The tator tots definitely were and that was very disappointing. We got a kids meal to try it out and you'd think they would serve us the best looking one and if that was the best then.....

Otherwise, everything was great!
Applause was so wonderful to work with! Kyle was super helpful and kept in regular contact with me. We had a plated dinner Read more...
Applause was so wonderful to work with! Kyle was super helpful and kept in regular contact with me. We had a plated dinner and it looked beautiful! The servers were awesome too; very polite and personable. They were constantly checking in with us to make sure everything was to our liking. The Monterrey chicken, tri roasted potatoes, and cauliflower au gratin was absolutely delicious! However, our London broil was sliced with the grain instead of against it. Because of this, the steak wasn't as tender as it should have been and I didn't like it as much. Also, the kids meal- that is $10 a plate- looked microwaved. The tator tots definitely were and that was very disappointing. We got a kids meal to try it out and you'd think they would serve us the best looking one and if that was the best then.....

Otherwise, everything was great! Read less
Services Used: Catering
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Jana
Wedding:
1/24/2015
5.0/5.0
Kyle was terrific to work with! The food was fantastic and Applause provided the best value of any caterer we interviewed.
Kyle was terrific to work with! The food was fantastic and Applause provided the best value of any caterer we interviewed. Read more...
Kyle was terrific to work with! The food was fantastic and Applause provided the best value of any caterer we interviewed. Read less
Services Used: Catering
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Angela
Wedding:
9/27/2014
5.0/5.0
DELICIOUS!! The food was delicious and hot. It was wonderful to have food that was hot. The event supervisor and staff were awesome. They waited on us hand and foot. The food displays were beautiful. We worked with Kyle at their office. Kyle was very responsive to email and fun to work with.
DELICIOUS!! The food was delicious and hot. It was wonderful to have food that was hot. The event supervisor and staff Read more...
DELICIOUS!! The food was delicious and hot. It was wonderful to have food that was hot. The event supervisor and staff were awesome. They waited on us hand and foot. The food displays were beautiful. We worked with Kyle at their office. Kyle was very responsive to email and fun to work with. Read less
Services Used: Catering
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Jennette
Wedding:
9/20/2014
5.0/5.0
Lovely food, servers, and Event Center. I also greatly appreciated Stephanie McIntyre's hard work and dedication to working with me with such late notice!
Great pricing as well!
Lovely food, servers, and Event Center. I also greatly appreciated Stephanie McIntyre's hard work and dedication to Read more...
Lovely food, servers, and Event Center. I also greatly appreciated Stephanie McIntyre's hard work and dedication to working with me with such late notice!
Great pricing as well! Read less
Services Used: Catering
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Justin
Wedding:
7/25/2014
5.0/5.0
Applause was awesome! Their food was delicious and the staff was incredibly professional. We worked with Kyle and really enjoyed working with him through the catering process. The food was still hot when we ate! We also used them for beverages and they were outstanding in this area as well. This company is top notch!
Applause was awesome! Their food was delicious and the staff was incredibly professional. We worked with Kyle and really Read more...
Applause was awesome! Their food was delicious and the staff was incredibly professional. We worked with Kyle and really enjoyed working with him through the catering process. The food was still hot when we ate! We also used them for beverages and they were outstanding in this area as well. This company is top notch! Read less
Services Used: Catering
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Private User
Wedding:
9/28/2013
5.0/5.0
What a fantastic company to work with (specifically our contact, Kyle). Our initial tasting was fantastic. We were presented with many options, all of which were prepared just for our group (we didn't have to do one of those large tastings that other caters force you into). This allowed Kyle to work through our specific questions and create a menu that was exactly what we wanted. The tasting was so great that we were a bit worried it would be hard to replicate for our reception - they did a fantastic job and went above and beyond. First, the food was prepared perfectly (the beef was amazing - not at all overcooked!). We did salmon, chicken, beef, and pasta. The sides were awesome. We went with a plated meal and ALL meals arrived hot at the tables for our guests. Second, the servers were incredibly professional and well mannered. The on site manager was constantly on top of what we needed and we didn't need to, at any point, have anything adjusted. They were also able to set up an amazing cheese/vegetable pairing to go with our cocktail hour. Our guests were extremely pleased with the experience provided. Finally, for food and service we received, the price was reasonable. Don't feel locked in to the "big" GR caterers - Applause gave us such an awesomely personal experience. It never felt like we were dealing with an overwhelmingly large company where we were one of many. We felt like our day was the most important thing they were doing.
What a fantastic company to work with (specifically our contact, Kyle). Our initial tasting was fantastic. We were Read more...
What a fantastic company to work with (specifically our contact, Kyle). Our initial tasting was fantastic. We were presented with many options, all of which were prepared just for our group (we didn't have to do one of those large tastings that other caters force you into). This allowed Kyle to work through our specific questions and create a menu that was exactly what we wanted. The tasting was so great that we were a bit worried it would be hard to replicate for our reception - they did a fantastic job and went above and beyond. First, the food was prepared perfectly (the beef was amazing - not at all overcooked!). We did salmon, chicken, beef, and pasta. The sides were awesome. We went with a plated meal and ALL meals arrived hot at the tables for our guests. Second, the servers were incredibly professional and well mannered. The on site manager was constantly on top of what we needed and we didn't need to, at any point, have anything adjusted. They were also able to set up an amazing cheese/vegetable pairing to go with our cocktail hour. Our guests were extremely pleased with the experience provided. Finally, for food and service we received, the price was reasonable. Don't feel locked in to the "big" GR caterers - Applause gave us such an awesomely personal experience. It never felt like we were dealing with an overwhelmingly large company where we were one of many. We felt like our day was the most important thing they were doing. Read less
Services Used: Catering
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Private User
Wedding:
6/29/2013
3.8/5.0
We had our wedding at Bridgewater Place...the venue itself is stunning and lends itself so well to this type of occasion. We love Grand Rapids and most of our family is from out of town, so we loved the way it highlighted the city.

Like another reviewer, we were nervous about the food because we were not very impressed at the tasting. However, being the only caterer you can use at the venue, there's not much you can do. On the day of the wedding, the food was great! Everyone seemed to love it. We were taking pictures during the cocktail hour, and it would have been nice if a staff member had saved a few plates for the wedding party, but I did not discuss this with Applause beforehand. It just would have been a nice touch.

At the end of the night, the bartender didn't know what to do with the extra liquor, so he had it sent back to the office. (Applause does not have a liquor contract, but they can arrange purchase of the liquor for you. As you cannot return liquor in the state of MI, any leftovers is yours to keep.) It was a hassle for me to go and pick up the leftovers, when the bartender (or another staff member) should have known the procedure, as I'm sure every other wedding has the same situation.

As with several other reviews, we had the same issues with communication. During the planning process, it would take at least a week to hear back from our coordinator, Stephanie. 1 week prior to the wedding, I did not have a final estimate for cost, room layout, or any details about the liquor purchase. I called several times and finally she contacted me saying she had a family emergency. It seems as if this is a pattern with this particular staff member that Applause needs to take care of.

Bottom line: I would definitely have another event at Bridgewater Place. I would not, however, use Applause Catering for an event at any other venue.
We had our wedding at Bridgewater Place...the venue itself is stunning and lends itself so well to this type of occasion. Read more...
We had our wedding at Bridgewater Place...the venue itself is stunning and lends itself so well to this type of occasion. We love Grand Rapids and most of our family is from out of town, so we loved the way it highlighted the city.

Like another reviewer, we were nervous about the food because we were not very impressed at the tasting. However, being the only caterer you can use at the venue, there's not much you can do. On the day of the wedding, the food was great! Everyone seemed to love it. We were taking pictures during the cocktail hour, and it would have been nice if a staff member had saved a few plates for the wedding party, but I did not discuss this with Applause beforehand. It just would have been a nice touch.

At the end of the night, the bartender didn't know what to do with the extra liquor, so he had it sent back to the office. (Applause does not have a liquor contract, but they can arrange purchase of the liquor for you. As you cannot return liquor in the state of MI, any leftovers is yours to keep.) It was a hassle for me to go and pick up the leftovers, when the bartender (or another staff member) should have known the procedure, as I'm sure every other wedding has the same situation.

As with several other reviews, we had the same issues with communication. During the planning process, it would take at least a week to hear back from our coordinator, Stephanie. 1 week prior to the wedding, I did not have a final estimate for cost, room layout, or any details about the liquor purchase. I called several times and finally she contacted me saying she had a family emergency. It seems as if this is a pattern with this particular staff member that Applause needs to take care of.

Bottom line: I would definitely have another event at Bridgewater Place. I would not, however, use Applause Catering for an event at any other venue. Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.3/5.0
Bridgewater place was absolutely beautiful! It looks like a very expensive venue but is extremely affordable. A lot is included in the price (ie. bridal suite, cake cutting, parking in the ramp, multiple floors). The food was delicious which I was nervous about b/c some of the food at the tastings were not so good. All the staff was very friendly but not completely organized. The banquet manager I dealt with had slow reponse time and often forgot items so as a detailed oriented person that drove me nuts but that is really my only complaint. Thank you for a beautiful reception!
Bridgewater place was absolutely beautiful! It looks like a very expensive venue but is extremely affordable. A lot is Read more...
Bridgewater place was absolutely beautiful! It looks like a very expensive venue but is extremely affordable. A lot is included in the price (ie. bridal suite, cake cutting, parking in the ramp, multiple floors). The food was delicious which I was nervous about b/c some of the food at the tastings were not so good. All the staff was very friendly but not completely organized. The banquet manager I dealt with had slow reponse time and often forgot items so as a detailed oriented person that drove me nuts but that is really my only complaint. Thank you for a beautiful reception! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.2/5.0
Great food and catering service.
Great food and catering service.
Great food and catering service. Read less
Services Used: Catering
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