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Apples of Gold Jewelry
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4.8 
(5.0/5.0)
 
Quality of Service 
(5.0/5.0)
 
Responsiveness 
(5.0/5.0)
 
Professionalism 
(4.5/5.0)
 
Value 
(4.3/5.0)
 
Flexibility 
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classicalmusic
Wedding:
6/12/2009
 
4.5 out of 5.0
This online jeweler is awesome! My husband bought his ring from them, and had it completely customized. When it didn't fit right, he sent it back, and when he changed his mind about the finish, he sent it back again. They were completely understanding, and the orders were fixed and returned to us quickly and with minimal cost. We'll definitely be buying anniversary bands from them!
Services Used: Jewelry
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neebelung
Wedding:
9/27/2008
 
5.0 out of 5.0
While we were shopping for my own engagement ring, we had also decided that we would get an engagement ring for my fiancee. He had, at this time, already picked out his wedding band, which was a fairly traditional, ornate and formal looking white gold band. He wanted something a bit more casual for his engagement ring. He had always been very fond of Celtic knot bands, but didn't want the typical patterns found in jewelry stores, or even specialty shops. For months, we searched and searched, until we found the Celtic Heart Love Knot band from Apples of Gold. First off, their prices are very fair, and even well below what some local shops were quoting us on similar items (this is a 7mm, 14k white gold, comfort fit band). We ordered the ring based on being sized by a local jeweler; many of their items are made to order, so we did wait about 3 weeks for it to arrive. When it arrived, however, it was too small. I contacted their customer care people, who promply issued a call tag for the ring, and shipped the replacement ring, in the next size up, at no additional charge (via Express shipment). This was not any error of theirs, and yet they handled it so efficiently and with no additional charges or penalties to us. We're thrilled with the ring; it's absolutely beautiful. And we were also so very pleased with their customer service. I'd highly recommend them.
Services Used: Jewelry
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