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Aries Limousine Inc

Phoenix , AZ

LOCATION

2643 E Adams st
Phoenix, AZ 85034 US

PHONE

480-510-9501

WEBSITE

View website
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Transportation

REVIEWS

4.3
out of 5.0
4.3/5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.2/5.0
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Skyler
Wedding:
2/16/2013
5.0/5.0
A great limo service! We were really happy that they arrived on time to pick us up and got us where we needed to be safely. The car was very clean, didn't smell like smoke and even had some of the music from our wedding playing to set the mood! Great move guys! You will be highly recommended by us!
A great limo service! We were really happy that they arrived on time to pick us up and got us where we needed to be Read more...
A great limo service! We were really happy that they arrived on time to pick us up and got us where we needed to be safely. The car was very clean, didn't smell like smoke and even had some of the music from our wedding playing to set the mood! Great move guys! You will be highly recommended by us! Read less
Services Used: Transportation
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MrsT2012
Wedding:
4/7/2012
5.0/5.0
Clean classic car, professional driver, on time pick-up...Aries limo did an awesome job having our getaway car decorated with the just married sign. Great classic Rolls Royce.
Clean classic car, professional driver, on time pick-up...Aries limo did an awesome job having our getaway car decorated Read more...
Clean classic car, professional driver, on time pick-up...Aries limo did an awesome job having our getaway car decorated with the just married sign. Great classic Rolls Royce. Read less
Services Used: Transportation
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Shea
Wedding:
11/10/2011
5.0/5.0
We got the rolls royce and it really made the night special!
We got the rolls royce and it really made the night special!
We got the rolls royce and it really made the night special! Read less
Services Used: Transportation
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Yanira
Wedding:
11/4/2011
0.5/5.0
I've waited a long time to post this review because I was so incredibly frustrated with this company that I could not sit myself down and write a review about it until now.
I called numerous limo companies in hopes of finding the perfect transportation for our November 4th wedding. What made my search difficult was that we only needed the limo for 2 hours on a Friday night and almost every company states there's a minimum of 4 hours for renting a limo on a Friday night. Well, we really only needed a limo for half that time so I kept up my quest and eventually stumbled upon Aries Limousine. At first, Neal seemed like a nice enough guy so I talked to him about our 2 hour request and he said that would be no problem. He then requested a deposit over the telephone before even sending me a contract which I should have picked up on as MISTAKE #1. I said I would not give any credit card info until I received a contract so he sent it vial email and then I made the $70 deposit. This is what the contract looked like:

RESERVATION FORM AND AGREEMENT
tel. 602-367-5733 tel. 480-510-9501 http://www.aries-limo.com

SERVICE DETAILS: Ordered by: ____________________ Mobile Phone: _____________________
Passenger name_________________Mobile Phone:_____________________

Service Type: Wedding Ride Service Date: 11/04/2011 (Friday) Passengers: 2 passengers
Pickup Time: ___10:00_____ Drop off:___1:00______ ( up to 3 hours)
Pick-up Address: _________________________________________
Drop off:______________________________________________ __

SELECTED VEHICLE: Stretch Chrysler 300 Limousine
Rate for 3 hrs $ 270.00 OVERTIME:$90.00 for up to 1 hour,rounded to 1 hour
NONREFUNDABLE DEPOSIT ($ 70.00) Due
BALANCE DUE ON 11/04/11 $200.00
ADD bottle of Champagne $20.00 $_____NO___
Add wedding package $40.00 $______NO__
Just married sign,Red carpet service, white balloons, white bows, soft drinks, bottled water & ice
ADD NEW BALANCE DUE $_____70.00____
I will pay the balance due (x choose one)_X____credit card___cash to the driver
Credit card#____________________Exp.Date__________
Name on the card______________________

We jointly promise to pay for all services quoted. My credit card is given for deposit ,whether by phone or in person and I/WE hereby authorize Aries Limousine,Inc. to bill any charges necessary to satisfy this agreement.All deposits are nonrefundable. Cancellations in the last 30 days will result in additional cancellation fee of 50% of the total price.Min. sickness fee $250.00, broken/missing glass $15.00, spilled drinks s$50.00,EXCESSIVE TRASH -$50.00, $500.00 for each carpet or seat damage or CIGARETTE burn. Aries Limousine is not responsible for delays caused by accidents,traffic or mechanical problems.In case of a mechanical problem the client will receive a refund only for the unused time.The client agrees to pay for the replacement vehicle and the used time,unless he refuses the service in advance. The Driver has the right to terminate run without refund if there is blatant indiscretion on the part of the clients.If legal action is instituted client agrees to pay all reasonable attorney's fees.No refund for unused time.Aries Limousine is not responsible for damage to anybody or anything,items left or lost in the limo,the performance of the AC system at extreme heat over 100F.No smoking and illegal activities permitted inside the limousine.
*DRIVING AROUND IS LIMITED TO 1 HOUR OR $20.00 FUEL SURCHARGE APPLIES
*NO UNDERAGE DRINKING OR THE SERVICE WILL BE TERMINATED WITHOUT A REFUND

Electronic Signature____________________ Date:______09/04/11___

Neal mentioned via email that if his White Rolls Royce was available that he would rent it to us for 30 dollars more (I.E. 300 bucks total). On our wedding day it was available so we agreed to rent the RR. It was small, dated and there was no privacy once we got inside. Usually limos have that screen between the passenger and driver and the RR definitely did not have that so it was awkward sitting right behind this random man.

After only one hour Neil pulled into our neighborhood and our time was up. We CLEARLY had rented a limo for 3 HOURS, NOT ONE. Then he had the nerve to ask us for $300 for just that ONE HOUR in that stupid car. I can't believe I had to argue with this man on my wedding night. Neil is a horrible person and I would never wish his company on anyone, not even my worst enemy. Please go with a more credible company and learn from my mistakes. This company is not honest and is just out for your $$$.
I've waited a long time to post this review because I was so incredibly frustrated with this company that I could not sit Read more...
I've waited a long time to post this review because I was so incredibly frustrated with this company that I could not sit myself down and write a review about it until now.
I called numerous limo companies in hopes of finding the perfect transportation for our November 4th wedding. What made my search difficult was that we only needed the limo for 2 hours on a Friday night and almost every company states there's a minimum of 4 hours for renting a limo on a Friday night. Well, we really only needed a limo for half that time so I kept up my quest and eventually stumbled upon Aries Limousine. At first, Neal seemed like a nice enough guy so I talked to him about our 2 hour request and he said that would be no problem. He then requested a deposit over the telephone before even sending me a contract which I should have picked up on as MISTAKE #1. I said I would not give any credit card info until I received a contract so he sent it vial email and then I made the $70 deposit. This is what the contract looked like:

RESERVATION FORM AND AGREEMENT
tel. 602-367-5733 tel. 480-510-9501 http://www.aries-limo.com

SERVICE DETAILS: Ordered by: ____________________ Mobile Phone: _____________________
Passenger name_________________Mobile Phone:_____________________

Service Type: Wedding Ride Service Date: 11/04/2011 (Friday) Passengers: 2 passengers
Pickup Time: ___10:00_____ Drop off:___1:00______ ( up to 3 hours)
Pick-up Address: _________________________________________
Drop off:______________________________________________ __

SELECTED VEHICLE: Stretch Chrysler 300 Limousine
Rate for 3 hrs $ 270.00 OVERTIME:$90.00 for up to 1 hour,rounded to 1 hour
NONREFUNDABLE DEPOSIT ($ 70.00) Due
BALANCE DUE ON 11/04/11 $200.00
ADD bottle of Champagne $20.00 $_____NO___
Add wedding package $40.00 $______NO__
Just married sign,Red carpet service, white balloons, white bows, soft drinks, bottled water & ice
ADD NEW BALANCE DUE $_____70.00____
I will pay the balance due (x choose one)_X____credit card___cash to the driver
Credit card#____________________Exp.Date__________
Name on the card______________________

We jointly promise to pay for all services quoted. My credit card is given for deposit ,whether by phone or in person and I/WE hereby authorize Aries Limousine,Inc. to bill any charges necessary to satisfy this agreement.All deposits are nonrefundable. Cancellations in the last 30 days will result in additional cancellation fee of 50% of the total price.Min. sickness fee $250.00, broken/missing glass $15.00, spilled drinks s$50.00,EXCESSIVE TRASH -$50.00, $500.00 for each carpet or seat damage or CIGARETTE burn. Aries Limousine is not responsible for delays caused by accidents,traffic or mechanical problems.In case of a mechanical problem the client will receive a refund only for the unused time.The client agrees to pay for the replacement vehicle and the used time,unless he refuses the service in advance. The Driver has the right to terminate run without refund if there is blatant indiscretion on the part of the clients.If legal action is instituted client agrees to pay all reasonable attorney's fees.No refund for unused time.Aries Limousine is not responsible for damage to anybody or anything,items left or lost in the limo,the performance of the AC system at extreme heat over 100F.No smoking and illegal activities permitted inside the limousine.
*DRIVING AROUND IS LIMITED TO 1 HOUR OR $20.00 FUEL SURCHARGE APPLIES
*NO UNDERAGE DRINKING OR THE SERVICE WILL BE TERMINATED WITHOUT A REFUND

Electronic Signature____________________ Date:______09/04/11___

Neal mentioned via email that if his White Rolls Royce was available that he would rent it to us for 30 dollars more (I.E. 300 bucks total). On our wedding day it was available so we agreed to rent the RR. It was small, dated and there was no privacy once we got inside. Usually limos have that screen between the passenger and driver and the RR definitely did not have that so it was awkward sitting right behind this random man.

After only one hour Neil pulled into our neighborhood and our time was up. We CLEARLY had rented a limo for 3 HOURS, NOT ONE. Then he had the nerve to ask us for $300 for just that ONE HOUR in that stupid car. I can't believe I had to argue with this man on my wedding night. Neil is a horrible person and I would never wish his company on anyone, not even my worst enemy. Please go with a more credible company and learn from my mistakes. This company is not honest and is just out for your $$$. Read less
Services Used: Transportation
Default vendor profile pic
rc
Wedding:
6/4/2011
4.9/5.0
I'm so glad that I choose Aries Limousine for my wedding.The Rolls Royce was amazing and the service excellent. I would recommend this limo company to any bride.
I'm so glad that I choose Aries Limousine for my wedding.The Rolls Royce was amazing and the service excellent. I would Read more...
I'm so glad that I choose Aries Limousine for my wedding.The Rolls Royce was amazing and the service excellent. I would recommend this limo company to any bride. Read less
Services Used: Transportation
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Julie
Wedding:
4/10/2010
3.7/5.0
I used this company becuase I wanted the Rolls Royce Limo. I booked a Rolls Royce for us girls and later to be used for my newly husband and I and a regular Lincoln limo for the guys to be later used for the bridal party. When the Rolls showed up to my house they informed me that the air conditioning went out and they can take us to the ceremony (and i was dying the entire way) but would need to bring a BUS to use from the ceremony to reception. They asked if that was going ok, not like i had a choice. So I dealt with it. They said that they will keep the Rolls around for pictures and so forth. When we came back out, they took it and left without telling anyone. I was disappointed that they wouldnt check the limos before taking them out.
I used this company becuase I wanted the Rolls Royce Limo. I booked a Rolls Royce for us girls and later to be used for my Read more...
I used this company becuase I wanted the Rolls Royce Limo. I booked a Rolls Royce for us girls and later to be used for my newly husband and I and a regular Lincoln limo for the guys to be later used for the bridal party. When the Rolls showed up to my house they informed me that the air conditioning went out and they can take us to the ceremony (and i was dying the entire way) but would need to bring a BUS to use from the ceremony to reception. They asked if that was going ok, not like i had a choice. So I dealt with it. They said that they will keep the Rolls around for pictures and so forth. When we came back out, they took it and left without telling anyone. I was disappointed that they wouldnt check the limos before taking them out. Read less
Services Used: Transportation
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Granddaughter
Wedding:
9/19/2009
5.0/5.0
We were so excited to have the Rolls Royce for the wedding, it was beautiful, and you can imagine our surprise when they showed up with a Hummer limo for the extra guests. What a nice surprise. All of the large wedding party thought it was delightful.

Only wish they had parked out front of the church so everyone would have seen the limos. But we have some great pictures. (our fault for not explaining where they could park)
We were so excited to have the Rolls Royce for the wedding, it was beautiful, and you can imagine our surprise when they Read more...
We were so excited to have the Rolls Royce for the wedding, it was beautiful, and you can imagine our surprise when they showed up with a Hummer limo for the extra guests. What a nice surprise. All of the large wedding party thought it was delightful.

Only wish they had parked out front of the church so everyone would have seen the limos. But we have some great pictures. (our fault for not explaining where they could park) Read less
Services Used: Transportation
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twiehn
Wedding:
4/18/2009
4.8/5.0
Limos are expensive, yet a great value for the service. Nice vehicles
Limos are expensive, yet a great value for the service. Nice vehicles
Limos are expensive, yet a great value for the service. Nice vehicles Read less
Services Used: Transportation
Default vendor profile pic
Tom
Wedding:
2/14/2009
4.7/5.0
Arrived early and accommodated the guys when they asked to go to the LCBO for some beer and drinks for us girls! Very friendly! Was able to get a package with them for only 2 hours since our ceremony and reception was in the same place
Arrived early and accommodated the guys when they asked to go to the LCBO for some beer and drinks for us girls! Very Read more...
Arrived early and accommodated the guys when they asked to go to the LCBO for some beer and drinks for us girls! Very friendly! Was able to get a package with them for only 2 hours since our ceremony and reception was in the same place Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.5/5.0
Aries provided us with affordable limousine service.They where perfect when we needed them on our wedding day.Always on time and helpful.
Aries provided us with affordable limousine service.They where perfect when we needed them on our wedding day.Always on Read more...
Aries provided us with affordable limousine service.They where perfect when we needed them on our wedding day.Always on time and helpful. Read less
Services Used: Transportation
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