130x130_sq_1372442393299-colleen
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Artistic Designs by Colleen

Oyama , BC

LOCATION

16055 Old Mission Rd
Oyama, BC CA V4V 2J2 (map)

PHONE

250-258-9541

WEBSITE

View website
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Band , Wedding Planning

REVIEWS

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Anonymous
Wedding:
Recently Married
0.0/5.0
She is the absolute pits. We met with her two times. Both times she seemed to know what we had discussed and our vision. We paid in full, feeling confident about her services and seeing some really beautiful pictures of what she can do. We had her do flowers for the bride, the four bridesmaids and our low centrepieces, a chalkboard that would be beautifully inscribed by one of her staff members with beautiful writing, and, as a gift from my mother, our sweetheart table done up in red and purple tulle.

The flowers were beautiful but NOT AT ALL AS DISCUSSED. She took the liberty to make the maid of honours bouquet different than the bridesmaid bouquets, which was not requested nor discussed. Our centrepieces we're meant to be low so that we could all see over them at our small round tables.... They were in tall vases and full of baby's breath.

The chalkboard was sloppily done. There were spelling and date errors; for example, she wrote the bride's first and last name, but only the groom's first name, and not even his full name, just his nickname. She had clearly not hired the staff member to carefully write our message out.

Finally, we paid $50 for a sweetheart table that went above and beyond what our venue would provide us with. We discussed red and purple tulle, draping, flowers, etc. Our table was covered in white linens and was pinned up with rhinestone clips. I know it's my word against hers, but never in a thousand years would I agree to rhinestones. They were cheap looking and ugly and did not match our venue or vision. Our venue was so disappointed by it, they added red wine glasses to add a splash or color.

We have emailed her and asked why the heck the sweetheart table wasn't decorated. She did not reply until I began asking for money back, at which time she said the rhinestones and white linens were as discussed.

On top of all this, she seemed frantic and breathless on the phone. She was not calm or polite. Don't use her!!
Services Used: Flowers, Lighting & Decor
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Jass
Wedding:
9/8/2013
0.0/5.0
Colleen is an absolute nightmare. I would suggest any bride out there looking to hire Colleen from Artistic designs to look elsewhere. Colleen left my fiance and I, high and dry. We had met with Colleen well over 6 months before our big day. At first my fiance was more than happy with her. We had picked out everything for our reception. The day before our wedding, Colleen thought it would be appropriate to well us that the center pieces had arrived broken, even tho she said they were ordered months back. The table clothes werent the right ones. She forgot to charge the batteries for the lights for the center pieces so we used candles. Which wasnt a big deal, however the candle wax melted onto the center pieces and she thought it would be ok to try to charge us for cleaning even tho she screwed up and didnt charge the batteries for the LED lights like we originally chose.

Colleen hasnt offered or agreed to refund any of our money. No bride should ever have to go through what Colleen put my wife through. TERRIBLE SERVICE. She was also taken off the vendor list from sparkling hill.
Services Used: Lighting & Decor, Wedding Venue
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Private User
Wedding:
8/19/2013
0.0/5.0
I had hired Colleen to do the ceiling drapes for my wedding. When I inquired if she could do it she sent me some pictures and I said no that was not the look I wanted. I then sent her some pictures of what we wanted and she said she could do it. We then went up to Kelowna to meet with her and I again went over the pictures with her. We signed the contract and paid a deposit. We paid the remainder the day before the wedding. Then the morning of my wedding I went to the venue to drop something off and saw them putting the drapes up and it was exactly the one we had asker her NOT to do! I was immediately upset and her workers called her. Colleen, the owner, then called me and told me that "it will look lovely and just let them do it that way". I told her that was not what we had wanted or agreed on and I did not want that look. It was a glittery criss-crossy formal look and we were having a rustic wedding....it just did not match our decor. She then continued to argue with me on the phone so I hung up and stormed out. The event coordinator at my venue then said not to worry that they would deal with it so I left.
I got a call about an hour later from Colleen and this time she said she would refund me my money the next day. She said it was too late to change the ceiling drape.

Our wedding was in August, over 2 months ago and we still have not been refunded. We have tried to contact her MANY times and every time, she says she will get back to me on Sunday and refund me. Well it hasn't happened, and now she will not answer our calls or respond to our messages. This was so disappointing and really very unnecessary. She totally scammed us and lied. I would NEVER recommend Colleen at Artistic Design to anyone.
Services Used: Band, Wedding Planning

MAP

 
16055 Old Mission Rd, Oyama, BC V4V 2J2 See On Map
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