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B. Ella Bridal

Plymouth , MI
CONTACT US
CONTACT US

LOCATION

570 S. Main
Plymouth, MI US 48170 (map)

PHONE

734-459-0000

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

B. Ella Bridal is a full service bridal retailer featuring spectacular wedding dresses, bridesmaid dresses, mother of the bride, pageant, prom, accessories and more. B. Ella Bridal has a... Read more
B. Ella Bridal is a full service bridal retailer featuring spectacular wedding dresses, bridesmaid dresses, mother of the bride, pageant, prom, accessories and more. B. Ella Bridal has a dress for everyone! With an extensive selection of styles and prices, we would love to help you say "yes" to your perfect, B. Ella dress! B. Ella Bridal carries a vast array of designers, including: Atelier Aimee, Romona Keveza, Manuel Mota, Pronovias, La Sposa, San Patrick, Winnie Couture, Paloma Blanca, Mikaella, Moonlight Bridal, Jasmine Bridal, Mori Lee, Kitty Chen, Annasul Y, Watters and Watters, WTOO and more still to come! Our inventory includes the most fabulous, original and extraordinary bridal gowns. Our beautiful store is inviting and quirky and boasts friendly and knowledgeable staff who will always go the extra mile for our brides. Please call us with any questions, inquiries, and most importantly, to schedule your appointment to try on the dress of your dreams! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Appointments are appreciated, but not necessary on the weekdays (Tue-Thurs). Appointments book up quickly on Friday and Saturdays and all appointments will take priority over walk-ins so please call us to secure a fitting room and sales associate!
What is the typical turn-around time for a dress?
Dress turn around is designer specific, but most brides should allow themselves 6-9 months prior to the wedding to place an order. This ensures that the dress with come in time for alterations (2 months prior to wedding needed). Most designers will offer rush ship dates for an extra fee, rush alteration chargers may occur as well.
Do you carry new or once worn gowns?
B. Ella Bridal carries new gowns only and mostly deals with made-to-order dresses. We do have a very large selection of sample dresses to be sold of the rack at discount, however.
How often do you receive new dresses?
Our store receives new inventory daily throughout the year.
Do you have a seamstress onsite?
B. Ella Bridal has a seamstress that works out of the store.

REVIEWS

4.4
out of 5.0
4.3/5.0
4.3/5.0
4.3/5.0
4.6/5.0
4.4/5.0
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Samantha
Wedding:
5/16/2015
5.0/5.0
Was there are a Midnight Madness Sale. Worked with Nancy. She was great to work with. She found the perfect dress for me. I cannot wait to work with her again when we look for the bridesmaids dresses.
Was there are a Midnight Madness Sale. Worked with Nancy. She was great to work with. She found the perfect dress for me. Read more...
Was there are a Midnight Madness Sale. Worked with Nancy. She was great to work with. She found the perfect dress for me. I cannot wait to work with her again when we look for the bridesmaids dresses. Read less
Services Used: Dress & Attire
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Tonya
Wedding:
10/26/2014
5.0/5.0
Finding my wedding dress was a great experience, and there were ao many incredible dresses to choose from. The staff was extremely helpful and friendly, and they were really good at making suggestions based on the style I was going for. I will definitely be coming back soon for bridesmaids dresses! :)
Finding my wedding dress was a great experience, and there were ao many incredible dresses to choose from. The staff was Read more...
Finding my wedding dress was a great experience, and there were ao many incredible dresses to choose from. The staff was extremely helpful and friendly, and they were really good at making suggestions based on the style I was going for. I will definitely be coming back soon for bridesmaids dresses! :) Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Finding a dress is easy, when the bride is as amazing as you! Can't wait for you to come back in Tonya, bridesmaid shopping will be great! Please let us know, if there's anything else we can help you with.
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Anonymous
Wedding:
[Private]
5.0/5.0
I had a wonderful experience and am definitely bringing my bridesmaids back for their dresses!
I had a wonderful experience and am definitely bringing my bridesmaids back for their dresses!
I had a wonderful experience and am definitely bringing my bridesmaids back for their dresses! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
Very helpful bridal consultants. Absolutley love my dress! I would highly recommend B.Ella Bridal to any bride.
Very helpful bridal consultants. Absolutley love my dress! I would highly recommend B.Ella Bridal to any bride.
Very helpful bridal consultants. Absolutley love my dress! I would highly recommend B.Ella Bridal to any bride. Read less
Services Used: Dress & Attire
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Erin
Wedding:
9/27/2014
5.0/5.0
I really enjoyed my time that I spent shopping at B Ella in Plymouth! I will start off this review by stating that I was so close to buying my dress here but ultimately found my perfect dream dress at another location, on no faulty of B Ella.
I was very nervous heading in to my appointment because there was a snow storm that day and they had called to confirm I was still coming in, I think if I was not they were going to close. I assumed that when I would get there I would be rushed around since the girls would want to go home, I was dead wrong. Everyone was so nice and helpful and I never felt rushed once. Actually it turned out to be the best day to go dress shopping since we had the shop to ourselves the whole. They were very helpful and let me try on a million different dresses (well maybe not a million but well over 10 dresses, I tried on so many dresses I lost count). Everyone there was so friendly and helpful. I would highly recommend going there.
I really enjoyed my time that I spent shopping at B Ella in Plymouth! I will start off this review by stating that I was Read more...
I really enjoyed my time that I spent shopping at B Ella in Plymouth! I will start off this review by stating that I was so close to buying my dress here but ultimately found my perfect dream dress at another location, on no faulty of B Ella.
I was very nervous heading in to my appointment because there was a snow storm that day and they had called to confirm I was still coming in, I think if I was not they were going to close. I assumed that when I would get there I would be rushed around since the girls would want to go home, I was dead wrong. Everyone was so nice and helpful and I never felt rushed once. Actually it turned out to be the best day to go dress shopping since we had the shop to ourselves the whole. They were very helpful and let me try on a million different dresses (well maybe not a million but well over 10 dresses, I tried on so many dresses I lost count). Everyone there was so friendly and helpful. I would highly recommend going there. Read less
Services Used: Dress & Attire
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Katlin
Wedding:
8/2/2014
5.0/5.0
Stephanie was very helpful in finding my perfect wedding dress. She helped me look through the racks and pull some of her own. She was super friendly and great to chat with! She even helped us check out some bridesmaid dresses. Great shop with great people!
Stephanie was very helpful in finding my perfect wedding dress. She helped me look through the racks and pull some of her Read more...
Stephanie was very helpful in finding my perfect wedding dress. She helped me look through the racks and pull some of her own. She was super friendly and great to chat with! She even helped us check out some bridesmaid dresses. Great shop with great people! Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Thanks so much Katlin, it was a great experience for you and us!
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Jessica
Wedding:
7/25/2014
5.0/5.0
Stephanie was great - I am so happy and excited for the big day in my beautiful dress form B Ellas! :)
Stephanie was great - I am so happy and excited for the big day in my beautiful dress form B Ellas! :)
Stephanie was great - I am so happy and excited for the big day in my beautiful dress form B Ellas! :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The ladies at B.Ella were so nice and helpful in finding my dress. They truly understood my needs/wants and I couldn't imagine finding my dress anywhere else. Thanks ladies!
The ladies at B.Ella were so nice and helpful in finding my dress. They truly understood my needs/wants and I couldn't Read more...
The ladies at B.Ella were so nice and helpful in finding my dress. They truly understood my needs/wants and I couldn't imagine finding my dress anywhere else. Thanks ladies! Read less
Services Used: Dress & Attire
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Bree
Wedding:
6/28/2014
5.0/5.0
Everyone at B. Ella has been amazing! Thank you for making my wedding dress shopping experience one to remember!
Everyone at B. Ella has been amazing! Thank you for making my wedding dress shopping experience one to remember!
Everyone at B. Ella has been amazing! Thank you for making my wedding dress shopping experience one to remember! Read less
Services Used: Dress & Attire
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Bree
Wedding:
6/28/2014
5.0/5.0
I absolutely love the B. Ella Bridal staff! Not being a size 4 made it really tough to feel comfortable trying on dresses and actually finding one that fit my style, but B. Ella made it fun and easy.
I absolutely love the B. Ella Bridal staff! Not being a size 4 made it really tough to feel comfortable trying on dresses Read more...
I absolutely love the B. Ella Bridal staff! Not being a size 4 made it really tough to feel comfortable trying on dresses and actually finding one that fit my style, but B. Ella made it fun and easy. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Bree, we're so glad that your shopping was fun and easy - that's exactly what it should be! Congratulations, you're going to look amazing!
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Tara
Wedding:
6/28/2014
5.0/5.0
Z and the other girl ( I forget her name) were amazing! They were so helpful and so friendly! They made my dress shopping experience so great! I would recommend them and the shop to anyone!
Z and the other girl ( I forget her name) were amazing! They were so helpful and so friendly! They made my dress shopping Read more...
Z and the other girl ( I forget her name) were amazing! They were so helpful and so friendly! They made my dress shopping experience so great! I would recommend them and the shop to anyone! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Loved working with B. Ella and their amazing staff. They made the dress shopping experience wonderful!
Loved working with B. Ella and their amazing staff. They made the dress shopping experience wonderful!
Loved working with B. Ella and their amazing staff. They made the dress shopping experience wonderful! Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Thank you!
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Darling
Wedding:
6/20/2014
5.0/5.0
If I could only use one word to describe B. Ella Bridal it would have to be Stellar. Every staff person from the owner (who I must give a special thank you) to each bridal assistant treated me as if I was the guest of honor for that day. They were all very patient, and kind starting from the last minute (same day :-)) appointment request (which was granted) all the way through to the day My beautiful, made just for me wedding dress was picked up. Shopping for my wedding dress was just as I dreamed it would be, it was a day of shopping with my friends. Thanks to all my friends at B. Ella Bridal.
If I could only use one word to describe B. Ella Bridal it would have to be Stellar. Every staff person from the owner Read more...
If I could only use one word to describe B. Ella Bridal it would have to be Stellar. Every staff person from the owner (who I must give a special thank you) to each bridal assistant treated me as if I was the guest of honor for that day. They were all very patient, and kind starting from the last minute (same day :-)) appointment request (which was granted) all the way through to the day My beautiful, made just for me wedding dress was picked up. Shopping for my wedding dress was just as I dreamed it would be, it was a day of shopping with my friends. Thanks to all my friends at B. Ella Bridal. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
6/14/2014
5.0/5.0
Fantastic! These girls KNOW their store and their dresses, so they made it easy when we were close to the right dress but just not quite there. Unlike other stores I had been to they actually gave me multiple dresses in the style I told them I wanted. Other places gave me one or two then a handful of dresses that I'd "look amazing in"; clearly forgetting that it was MY wedding not theirs...but not the B. Ella girls. They understood what I was looking for and were so patient and helpful finding the perfect dress.

I haven't gotten my dress in yet, so I'll update then...but thus far I've been nothing but pleased with B. Ella.
Fantastic! These girls KNOW their store and their dresses, so they made it easy when we were close to the right dress but Read more...
Fantastic! These girls KNOW their store and their dresses, so they made it easy when we were close to the right dress but just not quite there. Unlike other stores I had been to they actually gave me multiple dresses in the style I told them I wanted. Other places gave me one or two then a handful of dresses that I'd "look amazing in"; clearly forgetting that it was MY wedding not theirs...but not the B. Ella girls. They understood what I was looking for and were so patient and helpful finding the perfect dress.

I haven't gotten my dress in yet, so I'll update then...but thus far I've been nothing but pleased with B. Ella. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
6/7/2014
5.0/5.0
Very helpful and a wonderful experience! Thank you
Very helpful and a wonderful experience! Thank you
Very helpful and a wonderful experience! Thank you Read less
Services Used: Dress & Attire
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Christie
Wedding:
5/31/2014
5.0/5.0
Fantastic experience from start to finish.
Fantastic experience from start to finish.
Fantastic experience from start to finish. Read less
Services Used: Dress & Attire
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Adrienne
Wedding:
5/31/2014
5.0/5.0
I loved my experience! Everyone was so helpful and I really appreciated the feedback since my mom couldn't be there with me. I got my dress, veil, and belt for an amazing price and I could not be happier!
I loved my experience! Everyone was so helpful and I really appreciated the feedback since my mom couldn't be there with Read more...
I loved my experience! Everyone was so helpful and I really appreciated the feedback since my mom couldn't be there with me. I got my dress, veil, and belt for an amazing price and I could not be happier! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/17/2014
5.0/5.0
We had such a great experience finding my bridal gown! Kiyana was so great! She listened to what I was looking for and actually picked the dress we ended up buying. If it wasn't for her, I might have never found the perfect dress!
We had such a great experience finding my bridal gown! Kiyana was so great! She listened to what I was looking for and Read more...
We had such a great experience finding my bridal gown! Kiyana was so great! She listened to what I was looking for and actually picked the dress we ended up buying. If it wasn't for her, I might have never found the perfect dress! Read less
Services Used: Dress & Attire
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Caitlin
Wedding:
5/17/2014
5.0/5.0
My experience buying my wedding dress at B. Ella was fantastic! I worked with Megan, who asked about our wedding details and then worked within my budget to provide many dress possibilities. All of her suggestions were close to what I had envisioned, and I ended up buying my dress that day. I can't say enough positive things about her!

However...when I went back to pick up my dress, I was basically ignored by the women working that day (not the same people there the day I bought it). I was able to try it on, but with no help from the salespeople. When my mom and aunt and I asked to look at bridesmaids' dresses, nobody offered to help us even though we were the only customers in the store. When I asked the price for one of those dresses, the salesperson went to check and was gone for 15 minutes, and when I went to check on her she had started doing something else and clearly never had any intention of coming back to talk to us. Her response when I went to find her was "oh, it's really expensive" and I had to ask "HOW expensive, exactly?" We were really upset, and ended up leaving...and buying those dresses elsewhere. It was a shocking change in service.

So my rating is ONLY for my wedding dress shopping experience. If I were rating the bridesmaid dress shopping experience, I would say 1/1 stars overall.
My experience buying my wedding dress at B. Ella was fantastic! I worked with Megan, who asked about our wedding details Read more...
My experience buying my wedding dress at B. Ella was fantastic! I worked with Megan, who asked about our wedding details and then worked within my budget to provide many dress possibilities. All of her suggestions were close to what I had envisioned, and I ended up buying my dress that day. I can't say enough positive things about her!

However...when I went back to pick up my dress, I was basically ignored by the women working that day (not the same people there the day I bought it). I was able to try it on, but with no help from the salespeople. When my mom and aunt and I asked to look at bridesmaids' dresses, nobody offered to help us even though we were the only customers in the store. When I asked the price for one of those dresses, the salesperson went to check and was gone for 15 minutes, and when I went to check on her she had started doing something else and clearly never had any intention of coming back to talk to us. Her response when I went to find her was "oh, it's really expensive" and I had to ask "HOW expensive, exactly?" We were really upset, and ended up leaving...and buying those dresses elsewhere. It was a shocking change in service.

So my rating is ONLY for my wedding dress shopping experience. If I were rating the bridesmaid dress shopping experience, I would say 1/1 stars overall. Read less
Services Used: Dress & Attire
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Mandy
Wedding:
5/9/2014
5.0/5.0
I went to B. Ella twice and they had the best selection of anywhere I went. Their staff was friendly and knowledgable.
I went to B. Ella twice and they had the best selection of anywhere I went. Their staff was friendly and knowledgable.
I went to B. Ella twice and they had the best selection of anywhere I went. Their staff was friendly and knowledgable. Read less
Services Used: Dress & Attire
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Cory Lynn
Wedding:
3/15/2014
5.0/5.0
I had three appointments at other area bridal salons and just happened to drive by B. Ella Bridal when my mother suggested we stop in. It was a Saturday and we didn't have an appointment so I wasn't expecting a consultant to be available. I was pleasantly surprised as the nicest consultant was available and the store had the only designer line I had yet to try on (that was on my list). I started with the gowns I had marked and the consultant pulled a few more that were similar in style and fabric. The dressing rooms were large and spacious, as was the salon, which allowed the other brides and their parties plenty of space to move around. I never felt like I was walking through the middle of someone else's appointment or overhearing their discussions allowing everyone was able to focus on their bride and not be distracted by everything else going on. I tried on a beautiful dress pulled by the consultant and wore it for about 10/15 minutes. We had one more appointment for the day so I didn't make the purchase right then. Instead, I called the salon the next Tuesday and bought the dress over the phone as I was only visiting the area that weekend! The consultants were so helpful and everything was perfectly easy via phone. I bought the sample dress (it was in perfect condition) and did receive a discount. B. Ella offered to hold the dress for 2 weeks, but my aunt picked it up the next weekend and the dress was ready and waiting in a garment bag. I loved every minute of my experience at B. Ella Bridal and would definitely recommend them to any bride!
I had three appointments at other area bridal salons and just happened to drive by B. Ella Bridal when my mother suggested Read more...
I had three appointments at other area bridal salons and just happened to drive by B. Ella Bridal when my mother suggested we stop in. It was a Saturday and we didn't have an appointment so I wasn't expecting a consultant to be available. I was pleasantly surprised as the nicest consultant was available and the store had the only designer line I had yet to try on (that was on my list). I started with the gowns I had marked and the consultant pulled a few more that were similar in style and fabric. The dressing rooms were large and spacious, as was the salon, which allowed the other brides and their parties plenty of space to move around. I never felt like I was walking through the middle of someone else's appointment or overhearing their discussions allowing everyone was able to focus on their bride and not be distracted by everything else going on. I tried on a beautiful dress pulled by the consultant and wore it for about 10/15 minutes. We had one more appointment for the day so I didn't make the purchase right then. Instead, I called the salon the next Tuesday and bought the dress over the phone as I was only visiting the area that weekend! The consultants were so helpful and everything was perfectly easy via phone. I bought the sample dress (it was in perfect condition) and did receive a discount. B. Ella offered to hold the dress for 2 weeks, but my aunt picked it up the next weekend and the dress was ready and waiting in a garment bag. I loved every minute of my experience at B. Ella Bridal and would definitely recommend them to any bride! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Excellent service. I found the staff at B. Ella were very professional and made the experience enjoyable! Nancy was wonderful to work with and Katherine was very flexible in making sure the store would stay open as I needed to drive from a bridal shop an hour away to do a final comparison before purchasing.

I have recommended this store to a friend of mine and she is purchasing her dress from B. Ella also.
Excellent service. I found the staff at B. Ella were very professional and made the experience enjoyable! Nancy was Read more...
Excellent service. I found the staff at B. Ella were very professional and made the experience enjoyable! Nancy was wonderful to work with and Katherine was very flexible in making sure the store would stay open as I needed to drive from a bridal shop an hour away to do a final comparison before purchasing.

I have recommended this store to a friend of mine and she is purchasing her dress from B. Ella also. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
1/25/2014
5.0/5.0
Stephanie knew the merchandise very well, and didn't waste my time trying to have me try on what I didn't want. She was willing to do whatever she could to help.
Stephanie knew the merchandise very well, and didn't waste my time trying to have me try on what I didn't want. She was Read more...
Stephanie knew the merchandise very well, and didn't waste my time trying to have me try on what I didn't want. She was willing to do whatever she could to help. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I came back for the dress that was a sample for the mother of the bride. The best thing about it was that I received a good discount I would not have purchased the same dress at the regular price. ($900)
I came back for the dress that was a sample for the mother of the bride. The best thing about it was that I received a Read more...
I came back for the dress that was a sample for the mother of the bride. The best thing about it was that I received a good discount I would not have purchased the same dress at the regular price. ($900) Read less
Services Used: Dress & Attire
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Lisa
Wedding:
11/29/2013
5.0/5.0
Love this store!
They have a huge selection , a warm and attentive staff, and are willing to help with the event in any way.
Love this store!
They have a huge selection , a warm and attentive staff, and are willing to help with the event in Read more...
Love this store!
They have a huge selection , a warm and attentive staff, and are willing to help with the event in any way. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
11/9/2013
5.0/5.0
Back in November 2013, I had the honor and pleasure of working with Catherine Ganibin at B-Ella Bridal! This was my second wedding shop but I had been shopping for months and I honestly didn't expect to find my wedding gown so soon. I used to compete in scholarship pageants so finding a wedding gown, in my mind, was going to be a difficult task. I knew what type of style I wanted but hadn't found a dress that I knew was the "one." Thankfully Catherine stuck with me and helped pick out the perfect gown for me (and accessories! ;).) She was so energetic and responsive to my needs and concerns that it really made the day a special one!! Not only is she a wonderful person to work with, but she stayed within my budget, which I really appreciated. Also I found it to be quite refreshing that she didn't constantly ask me if I was saying "yes to the dress" with every gown I tried on like, some bridal stores will do. That alone helped me feel relaxed and not pressured to buy a gown I wasn't truly in love with. She ended up asking me at the right moment, when we both knew that it was the dress for me! I would recommend that anyone work with her as she is a truly amazing and sweet person. I'm so thankful to have worked with her and to find my dress so quickly! I will def. go back to B-Ella and work with Catherine to find my bridesmaid gowns! I cannot express enough how pleasant it was working with all of the staff and see their large bridal selection! If you're looking for a wedding gown, make sure you check out B-Ella Bridal!!
Back in November 2013, I had the honor and pleasure of working with Catherine Ganibin at B-Ella Bridal! This was my second Read more...
Back in November 2013, I had the honor and pleasure of working with Catherine Ganibin at B-Ella Bridal! This was my second wedding shop but I had been shopping for months and I honestly didn't expect to find my wedding gown so soon. I used to compete in scholarship pageants so finding a wedding gown, in my mind, was going to be a difficult task. I knew what type of style I wanted but hadn't found a dress that I knew was the "one." Thankfully Catherine stuck with me and helped pick out the perfect gown for me (and accessories! ;).) She was so energetic and responsive to my needs and concerns that it really made the day a special one!! Not only is she a wonderful person to work with, but she stayed within my budget, which I really appreciated. Also I found it to be quite refreshing that she didn't constantly ask me if I was saying "yes to the dress" with every gown I tried on like, some bridal stores will do. That alone helped me feel relaxed and not pressured to buy a gown I wasn't truly in love with. She ended up asking me at the right moment, when we both knew that it was the dress for me! I would recommend that anyone work with her as she is a truly amazing and sweet person. I'm so thankful to have worked with her and to find my dress so quickly! I will def. go back to B-Ella and work with Catherine to find my bridesmaid gowns! I cannot express enough how pleasant it was working with all of the staff and see their large bridal selection! If you're looking for a wedding gown, make sure you check out B-Ella Bridal!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The team at B. Ella Bridal is fabulous! I went to the store on a Saturday without an appointment...even though they were super busy, they still fit me in and helped me find my dream dress! They were so helpful through the whole process. Thank you!!
The team at B. Ella Bridal is fabulous! I went to the store on a Saturday without an appointment...even though they were Read more...
The team at B. Ella Bridal is fabulous! I went to the store on a Saturday without an appointment...even though they were super busy, they still fit me in and helped me find my dream dress! They were so helpful through the whole process. Thank you!! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
10/26/2013
5.0/5.0
Kiyanna was amazing from the very beginning. I showed her a couple pictures of what I was looking for and she knew exactly what to pick. She also knew exactly what she was talking about with different things we could do with the dresses and gave me her honest opinion on them which I valued!
Kiyanna was amazing from the very beginning. I showed her a couple pictures of what I was looking for and she knew exactly Read more...
Kiyanna was amazing from the very beginning. I showed her a couple pictures of what I was looking for and she knew exactly what to pick. She also knew exactly what she was talking about with different things we could do with the dresses and gave me her honest opinion on them which I valued! Read less
Services Used: Dress & Attire
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Mariah
Wedding:
10/26/2013
5.0/5.0
They were great and right on time with all my fittings. Highly recommend!
They were great and right on time with all my fittings. Highly recommend!
They were great and right on time with all my fittings. Highly recommend! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/26/2013
5.0/5.0
Loved the girls at b. Ella! Especially Stephanie who helped me find my dress. The whole group was so nice. Great job! I will send pictures when I have them :)
Loved the girls at b. Ella! Especially Stephanie who helped me find my dress. The whole group was so nice. Great job! I Read more...
Loved the girls at b. Ella! Especially Stephanie who helped me find my dress. The whole group was so nice. Great job! I will send pictures when I have them :) Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/26/2013
5.0/5.0
B Ella was where I first started looking for my wedding dress. After trying on several, Linda S brought one out for me to try on. It wasn't what I thought I wanted but it was! I found my perfect wedding dress. She suggested I look around just to make sure this was "the dress" I looked at several other places but went back to B Ella and got my dress. Linda was such a big help; very patient and you can tell she loves helping people find their perfect dress. The store is so beautiful, they have every kind of dress you could ever want and everyone, including the owner were so great. I am so happy with my dress and the wonderful people at B Ella. Thank you so much to everyone at B Ella for all your help and everything you did for me!
B Ella was where I first started looking for my wedding dress. After trying on several, Linda S brought one out for me to Read more...
B Ella was where I first started looking for my wedding dress. After trying on several, Linda S brought one out for me to try on. It wasn't what I thought I wanted but it was! I found my perfect wedding dress. She suggested I look around just to make sure this was "the dress" I looked at several other places but went back to B Ella and got my dress. Linda was such a big help; very patient and you can tell she loves helping people find their perfect dress. The store is so beautiful, they have every kind of dress you could ever want and everyone, including the owner were so great. I am so happy with my dress and the wonderful people at B Ella. Thank you so much to everyone at B Ella for all your help and everything you did for me! Read less
Services Used: Dress & Attire
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Nancy
Wedding:
10/26/2013
5.0/5.0
I had looked for a dress for my Son's wedding for month's and finally with the help of Megan found a beautiful dress for this special event. B Ella had dresses that were beautiful and elegant, and choices for a little younger mom that were elegant and appropriate.. I think I will be very happy with my choice. Thanks Megan!
I had looked for a dress for my Son's wedding for month's and finally with the help of Megan found a beautiful dress for Read more...
I had looked for a dress for my Son's wedding for month's and finally with the help of Megan found a beautiful dress for this special event. B Ella had dresses that were beautiful and elegant, and choices for a little younger mom that were elegant and appropriate.. I think I will be very happy with my choice. Thanks Megan! Read less
Services Used: Dress & Attire
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JULIE
Wedding:
10/5/2013
5.0/5.0
Megan was absolutely wonderful! I was looking for a dress for my son's wedding and she was so helpful and made me feel so comfortable. With her assistance, I found the perfect dress and I couldn't be happier.
Megan was absolutely wonderful! I was looking for a dress for my son's wedding and she was so helpful and made me feel so Read more...
Megan was absolutely wonderful! I was looking for a dress for my son's wedding and she was so helpful and made me feel so comfortable. With her assistance, I found the perfect dress and I couldn't be happier. Read less
Services Used: Dress & Attire
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Alex
Wedding:
9/28/2013
5.0/5.0
B Ella was a wonderful shop for us! The girls were very accommodating, and helped me get my perfect dress!
B Ella was a wonderful shop for us! The girls were very accommodating, and helped me get my perfect dress!
B Ella was a wonderful shop for us! The girls were very accommodating, and helped me get my perfect dress! Read less
Services Used: Dress & Attire
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Jaclyn
Wedding:
9/21/2013
5.0/5.0
Working with B Ella Bridal was amazing. I was in contact with them for about a month before I came in to try on wedding dresses, and they always responded quickly. They were great to work with. I had requested three specific wedding dresses that I wanted to try on, and all three of them were in the store the day I came in. Two of them they even needed to borrow from other stores, but it was no problem at all for them. They went above and beyond and made my experience wonderful. I'm glad that I was able to find my wedding dress here, and my bridesmaids are also going to be buying their dresses from here also.
Working with B Ella Bridal was amazing. I was in contact with them for about a month before I came in to try on wedding Read more...
Working with B Ella Bridal was amazing. I was in contact with them for about a month before I came in to try on wedding dresses, and they always responded quickly. They were great to work with. I had requested three specific wedding dresses that I wanted to try on, and all three of them were in the store the day I came in. Two of them they even needed to borrow from other stores, but it was no problem at all for them. They went above and beyond and made my experience wonderful. I'm glad that I was able to find my wedding dress here, and my bridesmaids are also going to be buying their dresses from here also. Read less
Services Used: Dress & Attire
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Natalie
Wedding:
9/21/2013
5.0/5.0
The staff here are very helpful and willing to do whatever it takes to find the perfect dress. Their selection of bridal gowns is great, at all different price points. I worked with Nancy and she was fun, gave opinions when asked, and flexible. I highly recommend B.Ella!
The staff here are very helpful and willing to do whatever it takes to find the perfect dress. Their selection of bridal Read more...
The staff here are very helpful and willing to do whatever it takes to find the perfect dress. Their selection of bridal gowns is great, at all different price points. I worked with Nancy and she was fun, gave opinions when asked, and flexible. I highly recommend B.Ella! Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
9/14/2013
5.0/5.0
To be honest, I am writing this review strictly for Linda Stencil and Olga. They were the most helpful in the shop, and really made my wedding dress shopping/alteration experience perfect. Linda and Olga went ABOVE AND BEYOND what they needed to do to provide me with the perfect wedding dress :) I love them both!
To be honest, I am writing this review strictly for Linda Stencil and Olga. They were the most helpful in the shop, and Read more...
To be honest, I am writing this review strictly for Linda Stencil and Olga. They were the most helpful in the shop, and really made my wedding dress shopping/alteration experience perfect. Linda and Olga went ABOVE AND BEYOND what they needed to do to provide me with the perfect wedding dress :) I love them both! Read less
Services Used: Dress & Attire
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Nora
Wedding:
9/8/2013
5.0/5.0
I bought my dress here for my wedding. I was more than happy with my beautiful dress, Linda helped me with. I got so many compliments on it. I would highly recommend this shop to anyone looking for a dress or bridesmaids dress.
thank you
Nora Griffin Bokor
I bought my dress here for my wedding. I was more than happy with my beautiful dress, Linda helped me with. I got so many Read more...
I bought my dress here for my wedding. I was more than happy with my beautiful dress, Linda helped me with. I got so many compliments on it. I would highly recommend this shop to anyone looking for a dress or bridesmaids dress.
thank you
Nora Griffin Bokor Read less
Services Used: Dress & Attire
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cathi
Wedding:
8/31/2013
5.0/5.0
Loved this store Stephanie was awesome!! I have sent a lot of people back to your store and I am returning for another dress for our July wedding 2014 .. Of my youngest son and his bride, she has gotten her dress there already.along with the bridesmaids. Very trendy dresses for mothers!
Loved this store Stephanie was awesome!! I have sent a lot of people back to your store and I am returning for another Read more...
Loved this store Stephanie was awesome!! I have sent a lot of people back to your store and I am returning for another dress for our July wedding 2014 .. Of my youngest son and his bride, she has gotten her dress there already.along with the bridesmaids. Very trendy dresses for mothers! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
8/17/2013
5.0/5.0
I'm from Monroe, mi and when I was trying to find my wedding gown I looked everywhere. I found B Ella and they had my dress. The moment I walked in, everyone was so kind and helpful. I said yes to the dress and so to my bridesmaids dresses and my mom said yes to her mother of the bride dress. I was in Plymouth a lot and every time I came I always felt welcomed.
I'm from Monroe, mi and when I was trying to find my wedding gown I looked everywhere. I found B Ella and they had my Read more...
I'm from Monroe, mi and when I was trying to find my wedding gown I looked everywhere. I found B Ella and they had my dress. The moment I walked in, everyone was so kind and helpful. I said yes to the dress and so to my bridesmaids dresses and my mom said yes to her mother of the bride dress. I was in Plymouth a lot and every time I came I always felt welcomed. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
8/17/2013
5.0/5.0
I live in Monroe Michigan and when I was trying to find my wedding gown, B Ella was one of the boutiques that had the dress I was looking for. The moment I walked in; everyone was so nice and helpful I fell in love. I said yes to my dress, the bridesmaids dresses and my mom said yes to the dress for her mother of the bride dress. I was always I'm Plymouth and everytime we felt welcoming.
I live in Monroe Michigan and when I was trying to find my wedding gown, B Ella was one of the boutiques that had the Read more...
I live in Monroe Michigan and when I was trying to find my wedding gown, B Ella was one of the boutiques that had the dress I was looking for. The moment I walked in; everyone was so nice and helpful I fell in love. I said yes to my dress, the bridesmaids dresses and my mom said yes to the dress for her mother of the bride dress. I was always I'm Plymouth and everytime we felt welcoming. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Kiyana was very helpful. I appreciated her working with us above and beyond, for several hours to help me go from an idea to the reality of finding my perfect wedding and bridesmaids dresses. We will be back to find a dress for the mother of the bride. I love the selection of styles and dresses B. Ella has!! It's a shame you only get to wear a wedding dress once.
Kiyana was very helpful. I appreciated her working with us above and beyond, for several hours to help me go from an idea Read more...
Kiyana was very helpful. I appreciated her working with us above and beyond, for several hours to help me go from an idea to the reality of finding my perfect wedding and bridesmaids dresses. We will be back to find a dress for the mother of the bride. I love the selection of styles and dresses B. Ella has!! It's a shame you only get to wear a wedding dress once. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The employees were very professional and accommodating. The service I received was beyond what I had expected. Everyone was very friendly and helpful. It made for a very special day with my mother and mother-in-law. I purchased my dress and am so happy with my decision. I now recommend B.Ella Bridal to all of my friends and family. Very satisfied!
The employees were very professional and accommodating. The service I received was beyond what I had expected. Everyone Read more...
The employees were very professional and accommodating. The service I received was beyond what I had expected. Everyone was very friendly and helpful. It made for a very special day with my mother and mother-in-law. I purchased my dress and am so happy with my decision. I now recommend B.Ella Bridal to all of my friends and family. Very satisfied! Read less
Services Used: Dress & Attire
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Jen
Wedding:
6/28/2013
5.0/5.0
Great service, very professional and organized. Great communication with the bridal party and myself.
Great service, very professional and organized. Great communication with the bridal party and myself.
Great service, very professional and organized. Great communication with the bridal party and myself. Read less
Services Used: Dress & Attire
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Kristin
Wedding:
3/28/2013
5.0/5.0
Great people great dresses!! I recommend you check them out first when searching for
The perfect dress!!
Great people great dresses!! I recommend you check them out first when searching for
The perfect dress!!
Great people great dresses!! I recommend you check them out first when searching for
The perfect dress!! Read less
Services Used: Dress & Attire
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Kana
Wedding:
3/11/2013
5.0/5.0
It was time I just moved here from Japan, and did not know how to get a gown here, and I had only one and half months before the wedding. But girls in this shop were all kind and very helpful. I bought a gorgeous San Patrick wedding gown here, and I really loved it! My sister also fell in love the dress, so she will wear it for her wedding. Anyway, thank you everyone, especially Cathaline!
It was time I just moved here from Japan, and did not know how to get a gown here, and I had only one and half months Read more...
It was time I just moved here from Japan, and did not know how to get a gown here, and I had only one and half months before the wedding. But girls in this shop were all kind and very helpful. I bought a gorgeous San Patrick wedding gown here, and I really loved it! My sister also fell in love the dress, so she will wear it for her wedding. Anyway, thank you everyone, especially Cathaline! Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Kana, you were an absolutely fantastic bride! It was our pleasure to help you. I hope your wedding was amazing, as I'm sure you looked beautiful!
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Heidi
Wedding:
7/7/2012
5.0/5.0
I purchased my Pronovias wedding gown at B. Ella Bridal in October 2011. The dress arrived in late January or early February 2012 for my July 2012 wedding. My consultant was Kiana, with whom I spoke on the phone inquiring as to which gowns they had or could have sent to their store for me to try. Most brides feel this way, but I am EXTREMELY picky and knew that the dress I chose would ultimately be one of the 3 or 4 I originally had in mind to try on. It was a very cute salon and the staff were very helpful. Kiana showed me many accessories, but was not at all pushy. She completely understood my style and was very genuine in her eagerness to help me find what I needed. We left with not just the dress ordered, but a belt as well to add some sparkle, and my mom (never happy with the price of anything on earth) was satisfied with the pricing. The salon is not large, so I would recommend making an appointment to try on gowns if you want to occupy the large mirror and if you have anyone with you. If the consultant has at least an idea of the styles you like, she will be able to give you much more individualized attention. When we went to pick up my gown in February, my mom found her MOB dress and ordered it as well.
I had my dress altered at the Northville location, which I believe just moved to Plymouth, MI. I did this because of Northville's proximity to my home. My experience at this location was also very good and my gown fit perfectly. I am happy to answer any questions anyone may have regarding my experience with B. Ella bridal.
I purchased my Pronovias wedding gown at B. Ella Bridal in October 2011. The dress arrived in late January or early Read more...
I purchased my Pronovias wedding gown at B. Ella Bridal in October 2011. The dress arrived in late January or early February 2012 for my July 2012 wedding. My consultant was Kiana, with whom I spoke on the phone inquiring as to which gowns they had or could have sent to their store for me to try. Most brides feel this way, but I am EXTREMELY picky and knew that the dress I chose would ultimately be one of the 3 or 4 I originally had in mind to try on. It was a very cute salon and the staff were very helpful. Kiana showed me many accessories, but was not at all pushy. She completely understood my style and was very genuine in her eagerness to help me find what I needed. We left with not just the dress ordered, but a belt as well to add some sparkle, and my mom (never happy with the price of anything on earth) was satisfied with the pricing. The salon is not large, so I would recommend making an appointment to try on gowns if you want to occupy the large mirror and if you have anyone with you. If the consultant has at least an idea of the styles you like, she will be able to give you much more individualized attention. When we went to pick up my gown in February, my mom found her MOB dress and ordered it as well.
I had my dress altered at the Northville location, which I believe just moved to Plymouth, MI. I did this because of Northville's proximity to my home. My experience at this location was also very good and my gown fit perfectly. I am happy to answer any questions anyone may have regarding my experience with B. Ella bridal. Read less
Services Used: Dress & Attire
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Kyra
Wedding:
5/26/2012
5.0/5.0
Loved the store! I cannot fit into sample size dresses without being stuffed into it and not being able to tell if I like it since I am a 16. So I called and spoke with Kyana to see if they had a larger selection of plus sized gowns. She was super excited because they had a large rack of larger sized gowns that were amazing! I made my appointment and made the drive from Downtown Detroit to Ann Arbor. Their selection was awesome!!!! The dresses were pristine as well (in case you can do a sample size). Kyana wasn't my consultant but she remembered me and had told the whole staff I would be in so it felt like they were eagerly waiting to find me a gown! Loved, loved LOVED my experience. When I found THE dress and it came in months later, I was greeted with that same excitement!!! Great place!
Loved the store! I cannot fit into sample size dresses without being stuffed into it and not being able to tell if I like Read more...
Loved the store! I cannot fit into sample size dresses without being stuffed into it and not being able to tell if I like it since I am a 16. So I called and spoke with Kyana to see if they had a larger selection of plus sized gowns. She was super excited because they had a large rack of larger sized gowns that were amazing! I made my appointment and made the drive from Downtown Detroit to Ann Arbor. Their selection was awesome!!!! The dresses were pristine as well (in case you can do a sample size). Kyana wasn't my consultant but she remembered me and had told the whole staff I would be in so it felt like they were eagerly waiting to find me a gown! Loved, loved LOVED my experience. When I found THE dress and it came in months later, I was greeted with that same excitement!!! Great place! Read less
Services Used: Dress & Attire
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Charlotte
Wedding:
8/4/2007
5.0/5.0
They made you feel like a princess when you went into the store. TYhey always had everything done when they said they were going to and even sotred my dress for 3 months for me.
They made you feel like a princess when you went into the store. TYhey always had everything done when they said they were Read more...
They made you feel like a princess when you went into the store. TYhey always had everything done when they said they were going to and even sotred my dress for 3 months for me. Read less
Services Used: Dress & Attire
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Heather
Wedding:
10/26/2013
4.9/5.0
Ana was incredibly helpful when picking out my wedding gown and bridesmaid gowns. Katherine was always so helpful when it came to confirming times and setting up fittings. The girls in this salon are so professional yet low pressure and just seem to know what kind of gown will work on your body. I was amazed at the value as well as my gown looks like it would be a fortune and it was only $600.00 I received so many compliments including the one from my husband that will stick with me forever. He said, "when I saw you walking down the aisle I couldn't breath. You were so beautiful, like a shining star and I was so excited you were going to be mine." AWWWWW He LOVED my dress and it was so comfortable! Thank you so much to all of the staff at B. Ella. There was even a girl who met me at my daughter's studio to drop my dress to me so that I would have it in time for a fitting. THANK YOU ALL!!
Ana was incredibly helpful when picking out my wedding gown and bridesmaid gowns. Katherine was always so helpful when it Read more...
Ana was incredibly helpful when picking out my wedding gown and bridesmaid gowns. Katherine was always so helpful when it came to confirming times and setting up fittings. The girls in this salon are so professional yet low pressure and just seem to know what kind of gown will work on your body. I was amazed at the value as well as my gown looks like it would be a fortune and it was only $600.00 I received so many compliments including the one from my husband that will stick with me forever. He said, "when I saw you walking down the aisle I couldn't breath. You were so beautiful, like a shining star and I was so excited you were going to be mine." AWWWWW He LOVED my dress and it was so comfortable! Thank you so much to all of the staff at B. Ella. There was even a girl who met me at my daughter's studio to drop my dress to me so that I would have it in time for a fitting. THANK YOU ALL!! Read less
Services Used: Dress & Attire
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Dana
Wedding:
6/21/2013
4.9/5.0
I purchased my gown, veil, and tiara at B.Ella. They were reasonably priced, and the service was exceptional. We worked with Nancy and were very pleased with her knowledge and professionalism. She really made picking out my wedding dress a wonderful experience.
I purchased my gown, veil, and tiara at B.Ella. They were reasonably priced, and the service was exceptional. We worked Read more...
I purchased my gown, veil, and tiara at B.Ella. They were reasonably priced, and the service was exceptional. We worked with Nancy and were very pleased with her knowledge and professionalism. She really made picking out my wedding dress a wonderful experience. Read less
Services Used: Dress & Attire
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Jen
Wedding:
7/12/2008
4.9/5.0
Very helpful when I ordered my wedding dress.
Very helpful when I ordered my wedding dress.
Very helpful when I ordered my wedding dress. Read less
Services Used: Dress & Attire
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Megan
Wedding:
10/17/2014
4.8/5.0
I had a great experience at B. Ella Bridal! I was a walk in on a very busy Saturday. Despite how busy it was and I didn't have an appointment they managed to squeeze me in. And I could not thank them enough for doing this for me, because not only did I find my dream wedding gown, I also found my bridesmaids, and mother of the bride dress! They had an amazing selection to choose from. I owe so much to their manager Katherine! She was amazing, making sure I was well taken care of and treated like a princess even despite me being a walk-in. I could never thank Katherine enough for all she did for me that day, she is a truly amazing person, who goes above and beyond for her brides!
I had a great experience at B. Ella Bridal! I was a walk in on a very busy Saturday. Despite how busy it was and I didn't Read more...
I had a great experience at B. Ella Bridal! I was a walk in on a very busy Saturday. Despite how busy it was and I didn't have an appointment they managed to squeeze me in. And I could not thank them enough for doing this for me, because not only did I find my dream wedding gown, I also found my bridesmaids, and mother of the bride dress! They had an amazing selection to choose from. I owe so much to their manager Katherine! She was amazing, making sure I was well taken care of and treated like a princess even despite me being a walk-in. I could never thank Katherine enough for all she did for me that day, she is a truly amazing person, who goes above and beyond for her brides! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
The staff were amazing in helping me choose my reception gown. I would highly recommend B. Ella Bridal to any bride!
The staff were amazing in helping me choose my reception gown. I would highly recommend B. Ella Bridal to any bride!
The staff were amazing in helping me choose my reception gown. I would highly recommend B. Ella Bridal to any bride! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
After looking at at least 5 other dress shops, I finally stumbled into B Ella Bridal. They have so many amazing dresses at affordable prices it was hard to go back after choosing mine! I kept seeing new and beautiful things I loved. I would definitely recommend saving yourself the hassle of going to multiple stores and just stick to B Ella. They have a large store that's perfect to bring your friends and family to help you pick your perfect gown.
After looking at at least 5 other dress shops, I finally stumbled into B Ella Bridal. They have so many amazing dresses at Read more...
After looking at at least 5 other dress shops, I finally stumbled into B Ella Bridal. They have so many amazing dresses at affordable prices it was hard to go back after choosing mine! I kept seeing new and beautiful things I loved. I would definitely recommend saving yourself the hassle of going to multiple stores and just stick to B Ella. They have a large store that's perfect to bring your friends and family to help you pick your perfect gown. Read less
Services Used: Dress & Attire
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Sheila
Wedding:
8/25/2007
4.8/5.0
I had a very short time to find a wedding gown, and I went shopping one other store before this one. I loved my experience at B Ella because they let me look at the dresses on my own and they weren't in my face the way that some of the bridal store attendants can be. They really helped me find some beautiful dresses, and then they left me alone so that I could try them on without feeling pressure of strangers staring at me. Once I bought the dress and veil they called me when they came in, and it the dress fit me perfectly and needed no alterations (except for the bustle). I was happy to have just one fitting and I felt that they really helped to get everything done quickly for me. Great place to look for a dress!
I had a very short time to find a wedding gown, and I went shopping one other store before this one. I loved my experience Read more...
I had a very short time to find a wedding gown, and I went shopping one other store before this one. I loved my experience at B Ella because they let me look at the dresses on my own and they weren't in my face the way that some of the bridal store attendants can be. They really helped me find some beautiful dresses, and then they left me alone so that I could try them on without feeling pressure of strangers staring at me. Once I bought the dress and veil they called me when they came in, and it the dress fit me perfectly and needed no alterations (except for the bustle). I was happy to have just one fitting and I felt that they really helped to get everything done quickly for me. Great place to look for a dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
I looked at dress stores in Ann Arbor, Birmingham, Milford, and even San Diego, California! B. Ella Bridal had by far the best selection! I had narrowed my search down to 3 dresses and then went to B. Ella. I found the same 3 dresses that I had liked at other locations PLUS another dress. I tried all on back to back and 1 clearly blew the others out of the water! Their staff is so polite and helpful. They truly listen to your wants and needs and cater to you. Megan helped me find the dress and Brittany did a lot to assist with the fittings and put the whole look together (suggesting jewelry, etc). I would definitely look to work with either of them if you're visiting their store.
I looked at dress stores in Ann Arbor, Birmingham, Milford, and even San Diego, California! B. Ella Bridal had by far the Read more...
I looked at dress stores in Ann Arbor, Birmingham, Milford, and even San Diego, California! B. Ella Bridal had by far the best selection! I had narrowed my search down to 3 dresses and then went to B. Ella. I found the same 3 dresses that I had liked at other locations PLUS another dress. I tried all on back to back and 1 clearly blew the others out of the water! Their staff is so polite and helpful. They truly listen to your wants and needs and cater to you. Megan helped me find the dress and Brittany did a lot to assist with the fittings and put the whole look together (suggesting jewelry, etc). I would definitely look to work with either of them if you're visiting their store. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
B Ella bridal is where I bought my dress and had them alter it. They did a beautiful job on my dress and it turned out wonderful. My only points off are because I am an out of state bride and the dress came wrapped up poorly smooshed with hello kitty duck tape. Not what I expected when it was shipped.
B Ella bridal is where I bought my dress and had them alter it. They did a beautiful job on my dress and it turned out Read more...
B Ella bridal is where I bought my dress and had them alter it. They did a beautiful job on my dress and it turned out wonderful. My only points off are because I am an out of state bride and the dress came wrapped up poorly smooshed with hello kitty duck tape. Not what I expected when it was shipped. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/22/2012
4.7/5.0
They were so helpful when I was looking for my dress and made me feel like a princess. The only problem was I ordered my dress in February and it did not come in until August, but I believe that was more a problem with the manufacturer than B. Ella. They were very accommodating and joy to work with. They also did my alterations which were a little bit pricey, but my dress fit very nicely. :)
They were so helpful when I was looking for my dress and made me feel like a princess. The only problem was I ordered my Read more...
They were so helpful when I was looking for my dress and made me feel like a princess. The only problem was I ordered my dress in February and it did not come in until August, but I believe that was more a problem with the manufacturer than B. Ella. They were very accommodating and joy to work with. They also did my alterations which were a little bit pricey, but my dress fit very nicely. :) Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Thank you for your review!

We truly appreciate your understanding, and patience with the dress ordering process. We certainly care about each and every one of our brides, and hate when things such as dress delays occur.

Congratulations of your recent nuptials!
- The B. Ella Bridal Ladies
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Melissa
Wedding:
6/27/2014
4.6/5.0
The saleswoman that helped me was so extremely nice & helpful.
The saleswoman that helped me was so extremely nice & helpful.
The saleswoman that helped me was so extremely nice & helpful. Read less
Services Used: Dress & Attire
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Katie
Wedding:
4/25/2014
4.6/5.0
I recently went to B. Ella to purchase my wedding dress. They offer may different styles in a wide price-range. It was easy for me to find something that I loved and did not put a strain on my bank account. Everyone there was very helpful and helped make it an overall great experience. I am definitely going to use them for the dresses for my bridesmaids.
I recently went to B. Ella to purchase my wedding dress. They offer may different styles in a wide price-range. It was Read more...
I recently went to B. Ella to purchase my wedding dress. They offer may different styles in a wide price-range. It was easy for me to find something that I loved and did not put a strain on my bank account. Everyone there was very helpful and helped make it an overall great experience. I am definitely going to use them for the dresses for my bridesmaids. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
I feel that the management was a little unprofessional. I encountered some issues with my alterations and felt the maturity of the manager was lacking.
I feel that the management was a little unprofessional. I encountered some issues with my alterations and felt the Read more...
I feel that the management was a little unprofessional. I encountered some issues with my alterations and felt the maturity of the manager was lacking. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We're so sorry to hear that your experience was not 5.0 service.

Thank you for the review, and letting us know where we need to improve. If there's anything that B. Ella can do for you in the future, please let us know.

- The B. Ella Bridal Ladies
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Kimberly
Wedding:
7/22/2013
4.5/5.0
I had an amazing time picking out my dress! Nancy was attentive and very welcoming. Appointments for alterations were fine; not great, but not bad either. I would definitely recommend B Ella Bridal.
I had an amazing time picking out my dress! Nancy was attentive and very welcoming. Appointments for alterations were Read more...
I had an amazing time picking out my dress! Nancy was attentive and very welcoming. Appointments for alterations were fine; not great, but not bad either. I would definitely recommend B Ella Bridal. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Kimberly,

We're so sorry that you didn't have the best experience with alterations. Please know that we've since resolved the issue with our seamstress.

Thank you for the review, and letting us know where we need to improve.

Congratulations on your recent nuptials!
- The B. Ella Bridal Ladies
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Casandra
Wedding:
7/13/2013
4.5/5.0
Megan was a God sent to work with., she picked out the dress I ended up buying. I did not have the best experience with the alterations of my dress. Every alteration visit costs me more and more and unecessary trips back.
Megan was a God sent to work with., she picked out the dress I ended up buying. I did not have the best experience with Read more...
Megan was a God sent to work with., she picked out the dress I ended up buying. I did not have the best experience with the alterations of my dress. Every alteration visit costs me more and more and unecessary trips back. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Casandra,

We're so sorry that you didn't have the best experience with alterations. Please know that we've since resolved the issue with our seamstress, and are in the process of hiring a new one.

Thank you for the review, it truly helps us to improve for the future.

Congratulations on your recent nuptials!
- The B. Ella Bridal Ladies
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Everyone at B. Ella was very easy to work with. At the time of my wedding they only had one woman doing alterations, so those took a bit longer than expected, but my dress was done on time and looked fabulous! I also purchased my accessories here and received many, many compliments on those as well! I would definitely recommend B. Ella if you are looking for great value and a large selection of dresses.
Everyone at B. Ella was very easy to work with. At the time of my wedding they only had one woman doing alterations, so Read more...
Everyone at B. Ella was very easy to work with. At the time of my wedding they only had one woman doing alterations, so those took a bit longer than expected, but my dress was done on time and looked fabulous! I also purchased my accessories here and received many, many compliments on those as well! I would definitely recommend B. Ella if you are looking for great value and a large selection of dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.4/5.0
I had a wonderful experience shopping for my wedding dress at B.Ella Bridal. I was tight on time to get my dress in 6 weeks, but the ladies at B.Ella helped me to find a dress that was both in my price range and would be available in time.
In the end I was able to buy a sample dress off of the rack and walked out of the store with my dress that day.
Even though my dress was a sample it was in wonderful condition and looked just as good as if I would have ordered it.
I had a wonderful experience shopping for my wedding dress at B.Ella Bridal. I was tight on time to get my dress in 6 Read more...
I had a wonderful experience shopping for my wedding dress at B.Ella Bridal. I was tight on time to get my dress in 6 weeks, but the ladies at B.Ella helped me to find a dress that was both in my price range and would be available in time.
In the end I was able to buy a sample dress off of the rack and walked out of the store with my dress that day.
Even though my dress was a sample it was in wonderful condition and looked just as good as if I would have ordered it. Read less
Services Used: Dress & Attire
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Kendra
Wedding:
10/29/2011
4.3/5.0
Loved this little boutique to find my dress! In NW Ohio, you pretty much have 2 options to find your dress & I feel like it was all over done & I wanted something orignial. Made the trip to Ann Arbor & happened upon B. Ella. The staff was so friendly, but not overly pushy while still helping me find what I was looking for. I found a dress that was beyond what I imagined at a reasonable price! I also took my friend there to find her dream dress! They have such a variety that you can't find at a typical David's Bridal & I suggest them to everyone that asks!
Loved this little boutique to find my dress! In NW Ohio, you pretty much have 2 options to find your dress & I feel like Read more...
Loved this little boutique to find my dress! In NW Ohio, you pretty much have 2 options to find your dress & I feel like it was all over done & I wanted something orignial. Made the trip to Ann Arbor & happened upon B. Ella. The staff was so friendly, but not overly pushy while still helping me find what I was looking for. I found a dress that was beyond what I imagined at a reasonable price! I also took my friend there to find her dream dress! They have such a variety that you can't find at a typical David's Bridal & I suggest them to everyone that asks! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.2/5.0
The dress selection was great at the salon and they fit my budget great. The only issue we had was with the bridesmaids dress. They came in a little late and they had little time to get them altered. Overall, I would recommend the salon. Especially for wedding dresses! Mine was perfect and I loved it.
The dress selection was great at the salon and they fit my budget great. The only issue we had was with the bridesmaids Read more...
The dress selection was great at the salon and they fit my budget great. The only issue we had was with the bridesmaids dress. They came in a little late and they had little time to get them altered. Overall, I would recommend the salon. Especially for wedding dresses! Mine was perfect and I loved it. Read less
Services Used: Dress & Attire
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Christie
Wedding:
9/28/2013
4.1/5.0
I found the most perfect dress for me at B Ella, the woman that helped me seemed to know it would be better than any of the other dresses I had picked out for myself (all were beautiful but did nothing to flatter me). It was funny because she actually selected the dress for me right away and saw the look on my face and said, "Trust me, it looks like it has a lot going on, but its beautiful on" and it was. I cried, my mom smiled ear to ear, and I stayed in the dress until my sister drove from Livionia to come see it on me and she loved it too. They gave me their honest opinion, let me stay in the dress for probably an hour, let me take a picture of it since they knew I fell in love and there was no way I was walking out without buying - and on top of it - the dress was on sale! I got it for 20% off! I wouldn't have been able to afford it otherwise. I ended up getting my veil from them too - at a great price and it matched the dress perfectly.

Now, when it came time to get alternations - complete disaster. I took my dress somewhere else because they lost my appointment twice AND lost the appointment I made for my bridesmaids to shop for dresses. They let us shop anyway and when the girls found a dress they all liked, we asked if the color I wanted was an option for that dress - they said yes but turns out it didn't. We had to leave and start the shopping over. That was so disappointing for me, and the girls.

I would recommend B Ella for a wedding gown but not alternations or bridesmaid dresses. They just didn't seem to have it together.
I found the most perfect dress for me at B Ella, the woman that helped me seemed to know it would be better than any of Read more...
I found the most perfect dress for me at B Ella, the woman that helped me seemed to know it would be better than any of the other dresses I had picked out for myself (all were beautiful but did nothing to flatter me). It was funny because she actually selected the dress for me right away and saw the look on my face and said, "Trust me, it looks like it has a lot going on, but its beautiful on" and it was. I cried, my mom smiled ear to ear, and I stayed in the dress until my sister drove from Livionia to come see it on me and she loved it too. They gave me their honest opinion, let me stay in the dress for probably an hour, let me take a picture of it since they knew I fell in love and there was no way I was walking out without buying - and on top of it - the dress was on sale! I got it for 20% off! I wouldn't have been able to afford it otherwise. I ended up getting my veil from them too - at a great price and it matched the dress perfectly.

Now, when it came time to get alternations - complete disaster. I took my dress somewhere else because they lost my appointment twice AND lost the appointment I made for my bridesmaids to shop for dresses. They let us shop anyway and when the girls found a dress they all liked, we asked if the color I wanted was an option for that dress - they said yes but turns out it didn't. We had to leave and start the shopping over. That was so disappointing for me, and the girls.

I would recommend B Ella for a wedding gown but not alternations or bridesmaid dresses. They just didn't seem to have it together. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Christie,

We're so sorry that you did not have a good experience with our alterations, and bridesmaid dress shopping. We are constantly striving to improve - it's reviews like yours that bring to our attention what we need to work on, so thank you!

Since your time at B. Ella, we have drastically changed our alterations procedures, and are in the process of hiring a new seamstress.

Congratulations on your recent nuptials!
- The B. Ella Bridal Ladies
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Lindsay
Wedding:
7/2/2011
4.0/5.0
Larry was great to work with. I love my dress and they were helpful coordinating the details of my bridesmaid dresses as well.
Larry was great to work with. I love my dress and they were helpful coordinating the details of my bridesmaid dresses as Read more...
Larry was great to work with. I love my dress and they were helpful coordinating the details of my bridesmaid dresses as well. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
9/13/2010
4.0/5.0
I really enjoyed my experience buying my wedding gown at B Ella. I liked that they are very casual and do not pressure you about anything. I was on a somewhat short timeframe for ordering my dress (6 months, if you call that short). Other stores acted like it would be impossible to get a dress in that timeframe, in an effort to pressure me to buy something on the spot. B Ella was realistic, but didn't pressure me. I would have given higher marks, but their inventory is not as large as some stores (although they have plenty of current designs).
I really enjoyed my experience buying my wedding gown at B Ella. I liked that they are very casual and do not pressure you Read more...
I really enjoyed my experience buying my wedding gown at B Ella. I liked that they are very casual and do not pressure you about anything. I was on a somewhat short timeframe for ordering my dress (6 months, if you call that short). Other stores acted like it would be impossible to get a dress in that timeframe, in an effort to pressure me to buy something on the spot. B Ella was realistic, but didn't pressure me. I would have given higher marks, but their inventory is not as large as some stores (although they have plenty of current designs). Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.8/5.0
I absolutely loved the dress I got from them, but they wouldn't allow me to bring back the first dress I purchased even after I spent about 3000 with them. I believe in making your customers happy and that was absolutely horrible service. I'm still sitting on a dress I never used.
I absolutely loved the dress I got from them, but they wouldn't allow me to bring back the first dress I purchased even Read more...
I absolutely loved the dress I got from them, but they wouldn't allow me to bring back the first dress I purchased even after I spent about 3000 with them. I believe in making your customers happy and that was absolutely horrible service. I'm still sitting on a dress I never used. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
6/6/2009
3.7/5.0
I loved my dress and the atmosphere was wonderful
I loved my dress and the atmosphere was wonderful
I loved my dress and the atmosphere was wonderful Read less
Services Used: Dress & Attire
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Kristy
Wedding:
9/21/2013
3.2/5.0
I have mixed feelings about B. Ella Bridal. I visited a handful of other shops before purchasing my bridal gown here. It's a very busy shop. I was also shopping around prom season. This I did not like. I'm not much of a diva type, but I wasn't made to feel very special in picking out my dress for the big day. I was second fiddle to high school girls- woof. My sales associate, Ana, was very kind and helpful and the owner gave me a decent price on my dress. For my first fitting I had to wait for the seamstress as there was some confusion over our appointment time. When I called to schedule my second fitting I couldn't tell if the person on the phone was talking to me or someone else in the store. Less than ideal. But I do love my dress and that's all that really matters.
I have mixed feelings about B. Ella Bridal. I visited a handful of other shops before purchasing my bridal gown here. It's Read more...
I have mixed feelings about B. Ella Bridal. I visited a handful of other shops before purchasing my bridal gown here. It's a very busy shop. I was also shopping around prom season. This I did not like. I'm not much of a diva type, but I wasn't made to feel very special in picking out my dress for the big day. I was second fiddle to high school girls- woof. My sales associate, Ana, was very kind and helpful and the owner gave me a decent price on my dress. For my first fitting I had to wait for the seamstress as there was some confusion over our appointment time. When I called to schedule my second fitting I couldn't tell if the person on the phone was talking to me or someone else in the store. Less than ideal. But I do love my dress and that's all that really matters. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Kristy,

We're so sorry that your B. Ella Bridal experience was less than ideal. Reviews like yours are what brought to our attention, and encouraged us to completely revamp our alterations. We've since resolved the issue with our seamstress, and are in the process of hiring a new one.

As for your shopping experience, I'm so sorry that you did not receive our full attention. Often the store can become quite chaotic and congested with the addition of prom shoppers. We're so sorry that your experience suffered, because of it.

We're truly happy your loved your dress; congratulations on your recent nuptials!
- The B. Ella Bridal Ladies
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Anonymous
Wedding:
Recently Married
3.0/5.0
I feel that they could benefit from customer service training, standard policies and practices and upgrades in technology in the store. It seems that their staff isn't on the same page and they are inconsistent. I don't think it is intentionally, but it sure can be frustrating when you are a customer to hear many different things. I am a bridesmaid that lives out of state and when things went wrong, I could not physically go up there to fix the problem. I think they would benefit from using a computer system to take/place orders, take notes and to calculate and print receipts and purchase agreements. I understand this may be costly, but I feel it would benefit them greatly and cause customers a lot less stress when things go wrong, or prevent things going wrong all together.The staff is pretty nice and they have a lot of product knowledge, but I did not enjoy being measured for my bridesmaid dress out in the open for people to see/ hear. This may have been an innocent overlook, but women are sensitive to these things. The store has a vast selection of dresses for brides and bridesmaids, but could use more variety in sizes in the same styles for people to try on in the store. Their styles are modern and trendy and I did enjoy that they were hip to the fashion industry of this decade. In the end the issues I had were resolved in a respectful manner, but as a person that works and owns a business that revolves around customer service, the situation could be avoided all together if computer systems were put in place.
I feel that they could benefit from customer service training, standard policies and practices and upgrades in technology Read more...
I feel that they could benefit from customer service training, standard policies and practices and upgrades in technology in the store. It seems that their staff isn't on the same page and they are inconsistent. I don't think it is intentionally, but it sure can be frustrating when you are a customer to hear many different things. I am a bridesmaid that lives out of state and when things went wrong, I could not physically go up there to fix the problem. I think they would benefit from using a computer system to take/place orders, take notes and to calculate and print receipts and purchase agreements. I understand this may be costly, but I feel it would benefit them greatly and cause customers a lot less stress when things go wrong, or prevent things going wrong all together.The staff is pretty nice and they have a lot of product knowledge, but I did not enjoy being measured for my bridesmaid dress out in the open for people to see/ hear. This may have been an innocent overlook, but women are sensitive to these things. The store has a vast selection of dresses for brides and bridesmaids, but could use more variety in sizes in the same styles for people to try on in the store. Their styles are modern and trendy and I did enjoy that they were hip to the fashion industry of this decade. In the end the issues I had were resolved in a respectful manner, but as a person that works and owns a business that revolves around customer service, the situation could be avoided all together if computer systems were put in place. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

Thank you for your honest and eloquent review. We are so sorry to hear that your experience was not the best that it could be, but we truly appreciate the constructive criticism, both the positive and negative.

While it can not change the troubles that you encountered, I am happy to say that as of January 2014, B. Ella is switching over to an electronic POS system. Hopefully, this will help to resolve the pricing, payment and receipt problems you may have incurred.

Please let us know if there's anything we can do for you in the future.

Kindly,
B. Ella Bridal
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Anonymous
Wedding:
Recently Married
2.9/5.0
First visit was wonderful. After I ordered my dress and veil the employees turned into airheads. Everything turned out fine but the made me nervous acting like they didn't know what they were doing. Also promised me a 20% discount on mother of the bride dresses, but then took it back.
First visit was wonderful. After I ordered my dress and veil the employees turned into airheads. Everything turned out Read more...
First visit was wonderful. After I ordered my dress and veil the employees turned into airheads. Everything turned out fine but the made me nervous acting like they didn't know what they were doing. Also promised me a 20% discount on mother of the bride dresses, but then took it back. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We are genuinely sorry that you experienced anything other than fantastic service with us. If there is anything that we can do to right our wrong, please contact us at (734) 459.0000.

- The B. Ella Bridal Ladies
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Anonymous
Wedding:
1+ year ago
2.1/5.0
The staff was extremely wonderful, so i am sorry for the bad review but out of every vendor I worked with this place gave me the most head ache. My dress was gorgeous, but my experience wasn't. When I bought the dress they were still located in Northville, but then moved to Plymouth when it was time for my fittings. this became a 30 min drive for me, not their fault but really sucked! I was very un happy with Olga the seamstress she didn't care about helping me at all, I was nothing but nice to her so i do not understand why. She didn't listen to me when I told her the dress was too tight, I asked her to take it out several times and she just didn't! While taking pictures on my wedding day I took one breath and the hook snapped :( I wanted capped sleeves added which they told me was no problem at all when I purchased the dress, they just needed to order the material, well she never ordered it and waited until the last min to add scrap lace she had in box, it didn't match the top part of my dress and they looked so un professional i just asked her to remove them.... My 3 fitting appointments became 6 absolutely ridiculous! I literally picked up my dress three days before the wedding. I don't ever want to go back there. There is much much more to the story but I think this is enough.
The staff was extremely wonderful, so i am sorry for the bad review but out of every vendor I worked with this place gave Read more...
The staff was extremely wonderful, so i am sorry for the bad review but out of every vendor I worked with this place gave me the most head ache. My dress was gorgeous, but my experience wasn't. When I bought the dress they were still located in Northville, but then moved to Plymouth when it was time for my fittings. this became a 30 min drive for me, not their fault but really sucked! I was very un happy with Olga the seamstress she didn't care about helping me at all, I was nothing but nice to her so i do not understand why. She didn't listen to me when I told her the dress was too tight, I asked her to take it out several times and she just didn't! While taking pictures on my wedding day I took one breath and the hook snapped :( I wanted capped sleeves added which they told me was no problem at all when I purchased the dress, they just needed to order the material, well she never ordered it and waited until the last min to add scrap lace she had in box, it didn't match the top part of my dress and they looked so un professional i just asked her to remove them.... My 3 fitting appointments became 6 absolutely ridiculous! I literally picked up my dress three days before the wedding. I don't ever want to go back there. There is much much more to the story but I think this is enough. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.6/5.0
Pretty much everything that could have gone wrong, did. My dress was late, they ordered it 2 sizes too big, the alterations were not done until the day before my wedding, when I went to pick it up, they lost my veil and couldn't find it for over an hour. To their credit, they did not charge me for what would have been over $400 in alterations. I did have a dress to walk down the aisle in, but what a stressful experience! I would have been more forgiving if anyone took responsibility. The owner was supposed to call me after they realized the size mistake, but never did. I didn't know until after I went through this situation that my aunt had a very similar experience with them. All the girls who work there seem very nice, but a bit unprepared and under trained to be doing what they are. One was making a personal call the whole time I was there two others gave me conflicting answers to a question about a dress...I would suggest a lot more involvement from management.
Pretty much everything that could have gone wrong, did. My dress was late, they ordered it 2 sizes too big, the Read more...
Pretty much everything that could have gone wrong, did. My dress was late, they ordered it 2 sizes too big, the alterations were not done until the day before my wedding, when I went to pick it up, they lost my veil and couldn't find it for over an hour. To their credit, they did not charge me for what would have been over $400 in alterations. I did have a dress to walk down the aisle in, but what a stressful experience! I would have been more forgiving if anyone took responsibility. The owner was supposed to call me after they realized the size mistake, but never did. I didn't know until after I went through this situation that my aunt had a very similar experience with them. All the girls who work there seem very nice, but a bit unprepared and under trained to be doing what they are. One was making a personal call the whole time I was there two others gave me conflicting answers to a question about a dress...I would suggest a lot more involvement from management. Read less
Services Used: Dress & Attire
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Rach0216
Wedding:
2/16/2013
1.5/5.0
They have a nice selection and kiss the ground you walk in when you're shopping. After the sale - they are terrible!!

Excessively rude to the out of town / pregnant bridesmaids calling in their orders. Various info (alterations, sizing, paperwork) varied depending who you talked to. They even bothered to argue with one about what color the dress was supposed to be.

When ordering - I was assured the dresses would arrive on time to ship to out of town bridesmaids, I even offered to pay for a rush fee. Nope, arrived 2 weeks before the wedding. They claimed they couldn't get ahold of the shipping office of the warehouse because they carried 'funny hours'. The warehouse was in Vegas - they are hours behind us, it should NOT have been a problem. All dresses needed alterations, no apologies or offers. Tried to double charge those that paid in full.

Do not go here! I can't even imagine how they could screw up a wedding dress order.
They have a nice selection and kiss the ground you walk in when you're shopping. After the sale - they are terrible!! Read more...
They have a nice selection and kiss the ground you walk in when you're shopping. After the sale - they are terrible!!

Excessively rude to the out of town / pregnant bridesmaids calling in their orders. Various info (alterations, sizing, paperwork) varied depending who you talked to. They even bothered to argue with one about what color the dress was supposed to be.

When ordering - I was assured the dresses would arrive on time to ship to out of town bridesmaids, I even offered to pay for a rush fee. Nope, arrived 2 weeks before the wedding. They claimed they couldn't get ahold of the shipping office of the warehouse because they carried 'funny hours'. The warehouse was in Vegas - they are hours behind us, it should NOT have been a problem. All dresses needed alterations, no apologies or offers. Tried to double charge those that paid in full.

Do not go here! I can't even imagine how they could screw up a wedding dress order. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We are sorry to hear that you were unhappy with our service. We do sincerely appreciate your business. Sizing is based off of standard size charts made by the designer. When a bridesmaid calls in measurements we compare their bust, waist, and hip measurement to the standard size chart. The normally bridal sizing runs about two sizes smaller than street clothes. It is extremely common, about 90% of the time, that the bridesmaid will be in between two or more sizes. If your girls called multiple times it is up to the consultant to recommend the sizing for their client. Due to your review phone etiquette has been discussed at our last sales floor meeting. I can also assure you that any payments where never an attempt to cheat you out of money. We stand behind our policies and we do apologize for any confusion that was caused. Please let us know if there is anything we can ever do for you in the future and I hope that you had a fabulous wedding.

-The B. Ella Bridal Ladies
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Miranda
Wedding:
8/12/2007
1.0/5.0
(Note: The estimated $500 I spent was for a $200 dress - see review)

I purchased a bridesmaid dress from B Ella last spring. When we first visited and made the intial purchases the staff was WONDERFUL. Very helpful in finding a dress style that would fit and flatter all of the girls.

However the entire experience quickly turned into a NIGHTMARE. When I got the dress home it was actually sewn crooked. I understand this was a manufacturer issue but as the rep for the company you'd think they'd have been bending over backwards to help especially since we were on a tight timeframe. I scheduled my appt w/ alterations and when I went in was told she'd have to look at it further to see if it was even fixable. Being that'd I'd spent $200 on the dress I was very anxious.

I had to call and call and call before even being told to come back and do a second look now that she'd pinned and let out some of the dress. She'd need to see it on me to see if there was enough fabric to fix the issue.

I left the second alterations appt still unsure if I had a dress. Again I called and called for an update. When I did speak with someone I was brushed off. Finally I was told she wasn't comfortable altering the dress. At this point the wedding was just over a week away and I had to insist they help me. No one jumped to help me. It was absolutely ludicrous. The owner finally arranged for another business to take the dress and so kindly (note sarcasm) offered to deliver it there for me. (Big help since I'd already driven the hours drive there about five times for NOTHING).

He assured me he'd spoke to the owner of the other company, that she was well aware of the issue and my time constraints and would take good care of me. When I got to my first fitting with them they HAD NO IDEA. I then had to make about three trips for initial, second, and final fitting - all the week of the wedding. Not to mention the time, stress and gas, but the work they had to do to the dress totalled another $100. I left several messages insisting they help with the alterations cost or refund me for the piece of crap dress they sold me and pawned off on someone else but was never give a call back.

Though the dresses are beautiful and the salon charming (and even the staff before the sale) I wouldn't advise any bride to run the risk of feeling the stress this caused. A sever lack of accountability and customer service.
(Note: The estimated $500 I spent was for a $200 dress - see review)

I purchased a bridesmaid dress from B Ella Read more...
(Note: The estimated $500 I spent was for a $200 dress - see review)

I purchased a bridesmaid dress from B Ella last spring. When we first visited and made the intial purchases the staff was WONDERFUL. Very helpful in finding a dress style that would fit and flatter all of the girls.

However the entire experience quickly turned into a NIGHTMARE. When I got the dress home it was actually sewn crooked. I understand this was a manufacturer issue but as the rep for the company you'd think they'd have been bending over backwards to help especially since we were on a tight timeframe. I scheduled my appt w/ alterations and when I went in was told she'd have to look at it further to see if it was even fixable. Being that'd I'd spent $200 on the dress I was very anxious.

I had to call and call and call before even being told to come back and do a second look now that she'd pinned and let out some of the dress. She'd need to see it on me to see if there was enough fabric to fix the issue.

I left the second alterations appt still unsure if I had a dress. Again I called and called for an update. When I did speak with someone I was brushed off. Finally I was told she wasn't comfortable altering the dress. At this point the wedding was just over a week away and I had to insist they help me. No one jumped to help me. It was absolutely ludicrous. The owner finally arranged for another business to take the dress and so kindly (note sarcasm) offered to deliver it there for me. (Big help since I'd already driven the hours drive there about five times for NOTHING).

He assured me he'd spoke to the owner of the other company, that she was well aware of the issue and my time constraints and would take good care of me. When I got to my first fitting with them they HAD NO IDEA. I then had to make about three trips for initial, second, and final fitting - all the week of the wedding. Not to mention the time, stress and gas, but the work they had to do to the dress totalled another $100. I left several messages insisting they help with the alterations cost or refund me for the piece of crap dress they sold me and pawned off on someone else but was never give a call back.

Though the dresses are beautiful and the salon charming (and even the staff before the sale) I wouldn't advise any bride to run the risk of feeling the stress this caused. A sever lack of accountability and customer service. Read less
Services Used: Dress & Attire
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Barbara
Wedding:
9/26/2009
0.9/5.0
We purchased a beautiful Mikaella dress from B.Ella Bridal. We ordered it through the Northville location and were happy with the treatment that we received there. From that point on, our experiences were awful. My daughter lives in Texas and so coordinating fittings and delivery of the dress needed to be worked out to coincide with her time in Michigan. We were assured that the alterations person would be on hand when appts. were made(and airline tickets were purchased)only to have that changed at the last minute. We were promised that they would be open on Labor Day weekend(are you sure...because that is Labor Day Weekend..."no problem. we will definitely be open"). Only to get a phone call that Thursday saying that they had decided to be closed for the weekend. My daughters wedding was the 26th of September and that was her last trip to Michigan prior to the wedding. We requested twice that the owner be in the store so that we could talk to her about our problems that we were having and she chose not to be there at either time. Have yet to receive a return phone call or any attempt at all to even apologize for our difficulties. I had to pick the dress up without my daughter being able to try it on after some alterations were made and we ended up taking it to another dress maker to finish the fittings. The hemming was sloppy, the cups were sewn in so poorly that they were lumpy and the netting that filled out the skirt was torn in two places. While the selection of brands and pricing on the dresses may be good from this store, I would advise shopping elsewhere because of the quality of customer service. If you do decide to buy a dress here, have alterations done elsewhere.
We purchased a beautiful Mikaella dress from B.Ella Bridal. We ordered it through the Northville location and were happy Read more...
We purchased a beautiful Mikaella dress from B.Ella Bridal. We ordered it through the Northville location and were happy with the treatment that we received there. From that point on, our experiences were awful. My daughter lives in Texas and so coordinating fittings and delivery of the dress needed to be worked out to coincide with her time in Michigan. We were assured that the alterations person would be on hand when appts. were made(and airline tickets were purchased)only to have that changed at the last minute. We were promised that they would be open on Labor Day weekend(are you sure...because that is Labor Day Weekend..."no problem. we will definitely be open"). Only to get a phone call that Thursday saying that they had decided to be closed for the weekend. My daughters wedding was the 26th of September and that was her last trip to Michigan prior to the wedding. We requested twice that the owner be in the store so that we could talk to her about our problems that we were having and she chose not to be there at either time. Have yet to receive a return phone call or any attempt at all to even apologize for our difficulties. I had to pick the dress up without my daughter being able to try it on after some alterations were made and we ended up taking it to another dress maker to finish the fittings. The hemming was sloppy, the cups were sewn in so poorly that they were lumpy and the netting that filled out the skirt was torn in two places. While the selection of brands and pricing on the dresses may be good from this store, I would advise shopping elsewhere because of the quality of customer service. If you do decide to buy a dress here, have alterations done elsewhere. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.6/5.0
I have had nothing, but a horrible experience with B. Ella Bridal. Between myself and my 8 bridesmaids, we have spent approximately $3,500 at this establishment. I have contacted and came up to B. Ella multiple times to speak to the owner because my veil was tarnished and the previous veil they sold me had stones missing. I wanted a refund or exchange for my $300 veil for a different veil and they refuse to do it and had the nerve to imply it was my fault the gemstones tarnished on my veil, when it was in the B. Ella garment bag with my dress I bought from there. Not to mention I was lied to that the owner would call me, and here we are 3 months later and they haven't done a single thing (I also spent nearly $1000 on my dress and they refused to clean it and fix the rhinestones on my dress too after they promised to bc my dress was a sample). My bridesmaids had a horrible experience there. When I asked the place multiple times to tell me how much was needed to be given to place the order, they told me half. I explained to them I had some girls in my bridal party that were plus size and they never told me there was a charge for the dresses being over a size 16 (in which a size 8 girl had to order a 16 so the dresses ran very small). So when my girls went to pay for their dresses the girls decided to make them feel bad and surprise them with this. I understand it is not their fault the designers charge extra, but they could have told them In advanced or told me to so I didn't have girls on a budget crying over money and feeling bad about themselves. The consultants screwed up the math on figuring out what the BM's owed on their dresses. Then after they over charged and under charged some of my girls, the owner told a consultant to call me (the bride) to tell my bridesmaids that they had to pay what they screwed up after they signed their payment agreement. They also refused to refund the people they over charged and lied about a military discount!
I have had nothing, but a horrible experience with B. Ella Bridal. Between myself and my 8 bridesmaids, we have spent Read more...
I have had nothing, but a horrible experience with B. Ella Bridal. Between myself and my 8 bridesmaids, we have spent approximately $3,500 at this establishment. I have contacted and came up to B. Ella multiple times to speak to the owner because my veil was tarnished and the previous veil they sold me had stones missing. I wanted a refund or exchange for my $300 veil for a different veil and they refuse to do it and had the nerve to imply it was my fault the gemstones tarnished on my veil, when it was in the B. Ella garment bag with my dress I bought from there. Not to mention I was lied to that the owner would call me, and here we are 3 months later and they haven't done a single thing (I also spent nearly $1000 on my dress and they refused to clean it and fix the rhinestones on my dress too after they promised to bc my dress was a sample). My bridesmaids had a horrible experience there. When I asked the place multiple times to tell me how much was needed to be given to place the order, they told me half. I explained to them I had some girls in my bridal party that were plus size and they never told me there was a charge for the dresses being over a size 16 (in which a size 8 girl had to order a 16 so the dresses ran very small). So when my girls went to pay for their dresses the girls decided to make them feel bad and surprise them with this. I understand it is not their fault the designers charge extra, but they could have told them In advanced or told me to so I didn't have girls on a budget crying over money and feeling bad about themselves. The consultants screwed up the math on figuring out what the BM's owed on their dresses. Then after they over charged and under charged some of my girls, the owner told a consultant to call me (the bride) to tell my bridesmaids that they had to pay what they screwed up after they signed their payment agreement. They also refused to refund the people they over charged and lied about a military discount! Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We are so sorry that you have had anything less than a stellar experience with B. Ella Bridal - we sincerely appreciate your business, and have worked to correct all of the problematic situations you have experienced.

In regards to your veil, it is incredibly rare for you to receive two defective veils. Fortunately, we were able to correct the problems by replacing the veils, with a brand new one. As for your bridal gown, we are excited that we were able to find you the dress of your dreams! As stated on the contract, that was provided & signed on your receipt, alterations are not included in the price of your gown. Typically, we provide some complimentary spot cleaning & touch-ups upon completion of your alterations. We do not provide full cleaning services or re-beading, as the price of the dress is discounted to reflect the slight wear that is a result of it being a sample.

As for the bridesmaids’ experience, we are working with our staff to improve their delivery and sensitivity to sizing and pricing. The cost of the dress would not have been discussed beyond the half-down or $100 deposit, as each manufacturer has different charges. As for the sizing, we fall subject to the bridal industry’s sizes running very small. The majority of women find they must order at least 1 to 2 sizes larger than they would typically wear in their street clothes. We are truly sorry if the ladies felt bad about their size or the price. It was never our intention to upset or surprise them by their size or the cost of the dresses you had chosen. We try to provide a disclaimer to the ladies as they are trying on dresses & choosing their sizes.

The mix-up in pricing was a mistake on our part – we are sorry for the confusion and problems it may have caused. After recalculating the correct charges, we are more than happy to refund any bridesmaid that ensued an over-charge.

We appreciate your review, and hope we can better help in the future.

- The B. Ella Bridal Ladies
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Connie
Wedding:
5/25/2013
0.4/5.0
Just had a very negative experience with this shop. Alterations were completed very badly; in fact, my mother, after spending at over $700 for the dress and alterations, will be wearing something else to her grandson's wedding as the dress was so poorly fitted and altered.

My dress was to have beads cascading down from the waist and this was to be completed at the second fitting. It was not completed until the third fitting and then was not as asked. Some of the beads were even loose. When I spoke to the manager, she told me that she saw the dress with her own eyes and that everything was ok, but not finished. I was told that the dress was finished, and it should be as the wedding is a week away. The staff cannot even get the story straight.

These dresses were not inexpensive, so I would have thought that the alterations would be done correctly. I also did not expect that the manager would be so rude and insensitive.

Great service until the dresses are purchased. After that, you are on your own!
Just had a very negative experience with this shop. Alterations were completed very badly; in fact, my mother, after Read more...
Just had a very negative experience with this shop. Alterations were completed very badly; in fact, my mother, after spending at over $700 for the dress and alterations, will be wearing something else to her grandson's wedding as the dress was so poorly fitted and altered.

My dress was to have beads cascading down from the waist and this was to be completed at the second fitting. It was not completed until the third fitting and then was not as asked. Some of the beads were even loose. When I spoke to the manager, she told me that she saw the dress with her own eyes and that everything was ok, but not finished. I was told that the dress was finished, and it should be as the wedding is a week away. The staff cannot even get the story straight.

These dresses were not inexpensive, so I would have thought that the alterations would be done correctly. I also did not expect that the manager would be so rude and insensitive.

Great service until the dresses are purchased. After that, you are on your own! Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We are sorry to read the reviews of our business. We enjoyed working with you, and our sales staff did everything in their power to help you. We offered to re-bead the dress for you in the time frame that you gave us for the same cost, and you refused to let us fix the dress. I really wish that we could have followed through with beading the gown, I know the process was frustrating and expensive, but custom changes take time and patience. We truly hope that you had a fabulous time at the wedding and that despite these negative feelings it was everything you hoped for.

- The B. Ella Bridal Ladies
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Anonymous
Wedding:
Recently Married
0.1/5.0
I went to B. Ella as a bridesmaid to order my dress for a friend's wedding this past weekend. The consultant not only decided to loudly announce my dress size in front of other people, but she then rudely told me I owed extra for being plus sized. I know that dresses are more expensive for big girls, but the girl didn't have to make me feel ashamed. They did not have anything over a 14 for me to try on (size 10 in normal sizes), so I didn't even get to see what it would look like and had to order blindly. They measured us out in the open in the front of the store for everyone to see, and for a larger girl that is quite rude. They messed up the pricing of my dress and I received a call from on of the girls saying the manager told them to tell me that I had to pay the $27 difference for their mistake. What horrible customer service and completely insensitive people. I would never give them my business ever again. After seeing the bride so upset at their behavior, I would highly recommend going somewhere else.
I went to B. Ella as a bridesmaid to order my dress for a friend's wedding this past weekend. The consultant not only Read more...
I went to B. Ella as a bridesmaid to order my dress for a friend's wedding this past weekend. The consultant not only decided to loudly announce my dress size in front of other people, but she then rudely told me I owed extra for being plus sized. I know that dresses are more expensive for big girls, but the girl didn't have to make me feel ashamed. They did not have anything over a 14 for me to try on (size 10 in normal sizes), so I didn't even get to see what it would look like and had to order blindly. They measured us out in the open in the front of the store for everyone to see, and for a larger girl that is quite rude. They messed up the pricing of my dress and I received a call from on of the girls saying the manager told them to tell me that I had to pay the $27 difference for their mistake. What horrible customer service and completely insensitive people. I would never give them my business ever again. After seeing the bride so upset at their behavior, I would highly recommend going somewhere else. Read less
Services Used: Dress & Attire
B. Ella Bridal responded with the following comments:

We are so sorry that you did not have a good experience with B. Ella Bridal. We strive to make all of our customers comfortable and happy, as we understand the sensitive nature of the sizing and expensive cost of bridal.

We are constantly working with our staff to improve their delivery and understanding, and rest assured, due to your review the issue was discussed at our last sales floor meeting. As for the sizing of the sample gowns, we are constantly striving to provide a vast array of sizes. It is a personal point of contention for us to provide all of our customers with the best selection of sizes possible.

It was never our intention to upset you with measuring you in front of the store. Our lack of walking you through the ordering process may have caused some confusion, as what you referred to as “blindly” ordering is in fact how we order the majority of our dresses. The mixed up math for the dress was our fault, however the $27 was not a mistake, but a miscalculated (forgotten) cost for your dress.

We are sorry for the poor customer service, and hope to improve our rapport with you going forward. Thank you for the review!

- The B. Ella Bridal Ladies

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570 S. Main, Plymouth, MI 48170 See On Map
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