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Bailey, Banks & Biddle - Bethesda

Bethesda , MD

LOCATION

7101 Democracy Blvd, Montgomery Mall
Bethesda, MD US 20817 (map)

PHONE

301-469-6300

WEBSITE

View website
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Jewelry

REVIEWS

2.7
out of 5.0
2.7/5.0
2.7/5.0
2.7/5.0
2.7/5.0
2.7/5.0
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apetouvis
Wedding:
9/27/2008
0.0/5.0
DO NOT GET YOUR WEDDING BANDS FROM THIS STORE!!!! We went in the store and picked out our wedding bands about two months before our wedding. We told the man helping us the date of our wedding and he said they would be ready two weeks before that date and that the store would call us to tell us to come pick them up. They never did. My husband called the store a few days after the date they were supposed to be ready. They told him that my band was there, but that his would not be ready in time because the guy had order the wrong style of band. They were not even going to call us and tell us this information! My husband told them that was unacceptable and they managed to get it together enough to arrange for his band to be rushed and overnighted. When I went to go pick up my band, the guy had completely sized me wrong and the band would not fit. My finger had not grown, and I was sized in the summer, so it was not a situation where my finger was bigger beacause of the heat when we got it. It would not fit over the bone of my knuckle, horrible. When I spoke to the manager over the phone later (he was not in the store when I went to pick it up, neither was the original guy) he tried to accuse my finger of changes sizes (he had never seen me or my finger). It absolutely did not changes sizes, this ring would have never fit me at anytime. Anyways, we managed to get them the day before the wedding, very last minute. My husband is still upset with his ring, however, because it has discolorations. We went to a store like Bailey, Banks & Biddle to get good customer service and it was HORRIBLE!
DO NOT GET YOUR WEDDING BANDS FROM THIS STORE!!!! We went in the store and picked out our wedding bands about two months Read more...
DO NOT GET YOUR WEDDING BANDS FROM THIS STORE!!!! We went in the store and picked out our wedding bands about two months before our wedding. We told the man helping us the date of our wedding and he said they would be ready two weeks before that date and that the store would call us to tell us to come pick them up. They never did. My husband called the store a few days after the date they were supposed to be ready. They told him that my band was there, but that his would not be ready in time because the guy had order the wrong style of band. They were not even going to call us and tell us this information! My husband told them that was unacceptable and they managed to get it together enough to arrange for his band to be rushed and overnighted. When I went to go pick up my band, the guy had completely sized me wrong and the band would not fit. My finger had not grown, and I was sized in the summer, so it was not a situation where my finger was bigger beacause of the heat when we got it. It would not fit over the bone of my knuckle, horrible. When I spoke to the manager over the phone later (he was not in the store when I went to pick it up, neither was the original guy) he tried to accuse my finger of changes sizes (he had never seen me or my finger). It absolutely did not changes sizes, this ring would have never fit me at anytime. Anyways, we managed to get them the day before the wedding, very last minute. My husband is still upset with his ring, however, because it has discolorations. We went to a store like Bailey, Banks & Biddle to get good customer service and it was HORRIBLE! Read less
Services Used: Jewelry
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jamiembrown@hotmail.com
Wedding:
5/30/2004
5.0/5.0
Very accomadating and wonderful to work with. They continue to provide us with great service.
Very accomadating and wonderful to work with. They continue to provide us with great service.
Very accomadating and wonderful to work with. They continue to provide us with great service. Read less
Services Used: Jewelry
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Jan
Wedding:
1/15/1995
3.0/5.0
Very pleasant to work with. We both simple 14K gold bands - gold for the bride, white gold for the groom. They were great to work with and made sure that all of our questions were answered and the rings fit perfectly.
Very pleasant to work with. We both simple 14K gold bands - gold for the bride, white gold for the groom. They were great Read more...
Very pleasant to work with. We both simple 14K gold bands - gold for the bride, white gold for the groom. They were great to work with and made sure that all of our questions were answered and the rings fit perfectly. Read less
Services Used: Jewelry
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