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Ballets

Kitchener , ON

LOCATION

kitchener, ON CA

WEBSITE

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Dress & Attire

REVIEWS

3.6
out of 5.0
3.4/5.0
3.7/5.0
3.6/5.0
3.8/5.0
3.6/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
Purchased both MOTB and MOH dresses here - not a great experience. Dresses are lovely, but the good stops there. Salesperson smelled of cigarette smoke both times we were at the store in Kitchener. She was out back smoking when we arrived and it was unpleasant to say the least being zipped up by cold hands and smoker breath. She insisted we order both dresses too large, and they don't offer alterations. We are still waiting for the MOH dress to be shipped out to my sister in BC, and it's been over a month...

Useless staff, and horrible customer service.
Purchased both MOTB and MOH dresses here - not a great experience. Dresses are lovely, but the good stops there. Read more...
Purchased both MOTB and MOH dresses here - not a great experience. Dresses are lovely, but the good stops there. Salesperson smelled of cigarette smoke both times we were at the store in Kitchener. She was out back smoking when we arrived and it was unpleasant to say the least being zipped up by cold hands and smoker breath. She insisted we order both dresses too large, and they don't offer alterations. We are still waiting for the MOH dress to be shipped out to my sister in BC, and it's been over a month...

Useless staff, and horrible customer service. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
11/29/2014
4.6/5.0
I purchased my wedding dress from Ballets! The salesperson was very helpful. I knew what i was looking for, and they made my experience unforgettable. :)
I purchased my wedding dress from Ballets! The salesperson was very helpful. I knew what i was looking for, and they made Read more...
I purchased my wedding dress from Ballets! The salesperson was very helpful. I knew what i was looking for, and they made my experience unforgettable. :) Read less
Services Used: Dress & Attire
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Shannon
Wedding:
9/24/2011
5.0/5.0
loved my dress, and you were all very helpful every time i came in :)
loved my dress, and you were all very helpful every time i came in :)
loved my dress, and you were all very helpful every time i came in :) Read less
Services Used: Dress & Attire
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biegusj
Wedding:
10/16/2010
2.8/5.0
I got my bridesmaid dressing from this store. Overall my experience could have been better. I spent an entire day at the store picking out a dress and even had some of my bridesmaids measured and ordered the dress. When I took the rest of the bridesmaids in, they lost my order. So we had to start over. When the dresses came in they were missing the straps and sash for the dress which when then had to wait for. One of my girls ended up with a dress 2 sizes too big and had to spend almost $300 in alterations. My advice expect a couple of bumps.
I got my bridesmaid dressing from this store. Overall my experience could have been better. I spent an entire day at the Read more...
I got my bridesmaid dressing from this store. Overall my experience could have been better. I spent an entire day at the store picking out a dress and even had some of my bridesmaids measured and ordered the dress. When I took the rest of the bridesmaids in, they lost my order. So we had to start over. When the dresses came in they were missing the straps and sash for the dress which when then had to wait for. One of my girls ended up with a dress 2 sizes too big and had to spend almost $300 in alterations. My advice expect a couple of bumps. Read less
Services Used: Dress & Attire
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Amy
Wedding:
10/2/2010
4.5/5.0
I had a great experience at Ballett's in choosing both my wedding dress and bridesmaids dresses! Affordable and professional!
I had a great experience at Ballett's in choosing both my wedding dress and bridesmaids dresses! Affordable and Read more...
I had a great experience at Ballett's in choosing both my wedding dress and bridesmaids dresses! Affordable and professional! Read less
Services Used: Dress & Attire
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Queen2B
Wedding:
9/5/2010
4.4/5.0
I LOVED my Dress from Ballets- it was simple, lovely, and perfectly priced. My only issue was that the colour it came in, and the colour I was shown were two different colours.

Fortunately, I loved the colour the dress actually was- MORE than the colour I was told it would be:-))

Thank you for making my wedding beautiful!
I LOVED my Dress from Ballets- it was simple, lovely, and perfectly priced. My only issue was that the colour it came in, Read more...
I LOVED my Dress from Ballets- it was simple, lovely, and perfectly priced. My only issue was that the colour it came in, and the colour I was shown were two different colours.

Fortunately, I loved the colour the dress actually was- MORE than the colour I was told it would be:-))

Thank you for making my wedding beautiful! Read less
Services Used: Dress & Attire
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youngbridetams
Wedding:
7/26/2008
4.8/5.0
Bought wedding party attire at London, Ontario location of Ballets. They were a great help and we got some good deals.
Bought wedding party attire at London, Ontario location of Ballets. They were a great help and we got some good deals.
Bought wedding party attire at London, Ontario location of Ballets. They were a great help and we got some good deals. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
2/1/2008
0.9/5.0
Thry were very plesent while picking out the dress. Once I had purchesed the dress as well as the bridesmaid dresses it all went down hill.
They do not offer alterations and they ordered the bridesmaid dresses 4X too big. The girls would hold it up while done up and it would fall to the floor. When they saw that the people at the store just lauged and said "Oh well nothing we can do"
Deffinatly would not recomend this store!!!

I would have paid more money to get better service!
Thry were very plesent while picking out the dress. Once I had purchesed the dress as well as the bridesmaid dresses it Read more...
Thry were very plesent while picking out the dress. Once I had purchesed the dress as well as the bridesmaid dresses it all went down hill.
They do not offer alterations and they ordered the bridesmaid dresses 4X too big. The girls would hold it up while done up and it would fall to the floor. When they saw that the people at the store just lauged and said "Oh well nothing we can do"
Deffinatly would not recomend this store!!!

I would have paid more money to get better service! Read less
Services Used: Dress & Attire
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krantz08
Wedding:
8/18/2007
5.0/5.0
After a horrible experience at Sophie's gown shoppe, I was a little skeptical that I would find THE dress in the KW region. Hooray for Balletts! The sales associate was wonderful, very understanding and helpful. She respected that I was more comfortable with my Mom helping me with the dresses (she used to work in Bridal, so she knew how to handle the dresses) and she gave us our space when needed but also had lots of helpful suggestions for me, my bridesmaids and the groom and his men. We got all our attire from Balletts!
After a horrible experience at Sophie's gown shoppe, I was a little skeptical that I would find THE dress in the KW Read more...
After a horrible experience at Sophie's gown shoppe, I was a little skeptical that I would find THE dress in the KW region. Hooray for Balletts! The sales associate was wonderful, very understanding and helpful. She respected that I was more comfortable with my Mom helping me with the dresses (she used to work in Bridal, so she knew how to handle the dresses) and she gave us our space when needed but also had lots of helpful suggestions for me, my bridesmaids and the groom and his men. We got all our attire from Balletts! Read less
Services Used: Dress & Attire
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