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Bancroft Hotel

Berkeley , CA

LOCATION

Berkeley, CA US
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Wedding Venue

REVIEWS

4.6
out of 5.0
5.0/5.0
3.8/5.0
4.5/5.0
5.0/5.0
5.0/5.0
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Erin
Wedding:
6/28/2013
4.3/5.0
Let me start by saying that our wedding was perfect and the staffing of the reception was perfect. We only had our reception here, not our ceremony, but Wedding Wire doesn't give me the option to pick "reception only." Our ceremony was at the UC Botanical Garden, and I've written a separate review for that. The two are a great pair - only about 10 minutes apart.
We found out after our reception that Kelly McCartney (the catering coordinator and venue manager for events) decided not to charge us a corkage fee because we were such great guests. !Howfabulousisthat!
She was very helpful when we could get ahold of her - the only problem was getting ahold of her. I believe I sent her a couple of frustrated emails asking her to please get back to me. She and the front desk staff will tell you that it's easiest to get ahold of her by email, but during my experience that was not true - I had better luck calling. That is the only complaint I have. I wish she had been more responsive. However, the first time we met with her she gave us the idea of buying our cocktail hour snacks at Costco because they do let you bring other food in as long as they don't have to prepare it in any way. So we did that and it was a great idea. They plated it and set it up for us, they just didn't want to have to cook anything unless we were going to pay them to do that. :) Which makes sense. And we were trying to cut costs wherever we could.
I believe the staff helped my friends and family decorate the reception hall (I'm not completely sure, I know they offered to, but I was a little distracted that day :) so I'm not exactly sure who did all the helping) and everything looked beautiful. They had an easel we used for our seating chart. They matched the flowers in the lobby to our colors. They were so nice to everyone - our day-of-coordinator actually made sure to say bye to Kelly when she left and it looked like they had actually formed a bit of a relationship! Oh I think I've hit my word limit
Let me start by saying that our wedding was perfect and the staffing of the reception was perfect. We only had our Read more...
Let me start by saying that our wedding was perfect and the staffing of the reception was perfect. We only had our reception here, not our ceremony, but Wedding Wire doesn't give me the option to pick "reception only." Our ceremony was at the UC Botanical Garden, and I've written a separate review for that. The two are a great pair - only about 10 minutes apart.
We found out after our reception that Kelly McCartney (the catering coordinator and venue manager for events) decided not to charge us a corkage fee because we were such great guests. !Howfabulousisthat!
She was very helpful when we could get ahold of her - the only problem was getting ahold of her. I believe I sent her a couple of frustrated emails asking her to please get back to me. She and the front desk staff will tell you that it's easiest to get ahold of her by email, but during my experience that was not true - I had better luck calling. That is the only complaint I have. I wish she had been more responsive. However, the first time we met with her she gave us the idea of buying our cocktail hour snacks at Costco because they do let you bring other food in as long as they don't have to prepare it in any way. So we did that and it was a great idea. They plated it and set it up for us, they just didn't want to have to cook anything unless we were going to pay them to do that. :) Which makes sense. And we were trying to cut costs wherever we could.
I believe the staff helped my friends and family decorate the reception hall (I'm not completely sure, I know they offered to, but I was a little distracted that day :) so I'm not exactly sure who did all the helping) and everything looked beautiful. They had an easel we used for our seating chart. They matched the flowers in the lobby to our colors. They were so nice to everyone - our day-of-coordinator actually made sure to say bye to Kelly when she left and it looked like they had actually formed a bit of a relationship! Oh I think I've hit my word limit Read less
Services Used: Catering, Lighting & Decor, Wedding Venue
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Aimee
Wedding:
5/30/2010
5.0/5.0
Highly, highly recommended!!!
Highly, highly recommended!!!
Highly, highly recommended!!! Read less
Services Used: Catering, Wedding Venue
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