130x130_sq_1369317772915-cheers

Banquet & Events Center @ MacRay Harbor

Harrison Township , MI
CONTACT US
CONTACT US

LOCATION

30675 North River Road
Harrison Township, MI US 48045 (map)

PHONE

586-463-9660

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Banquet & Events Center at MacRay Harbor is one of the premier facilities in the metro Detroit area. MacRay's offers Michigan’s finest dining & banquet facilities with award winning... Read more
The Banquet & Events Center at MacRay Harbor is one of the premier facilities in the metro Detroit area. MacRay's offers Michigan’s finest dining & banquet facilities with award winning cuisine, impeccable service and spectacular views. Whatever the occasion, our professional and energetic crew is committed to making your experience here memorable without compromise.
Let us help you create your perfect day! Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1994
When was your venue last renovated?
2013
Describe your venue:
Banquet Hall, Boat / Yacht, Restaurant
Describe the style of your venue
Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
1000
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
9000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
50
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

INFO FOR REHEARSAL DINNER

When was your venue built?
1994
When was your venue last renovated?
2013
Describe your venue:
Banquet Hall, Boat / Yacht, Restaurant
Describe the style of your venue
Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
9000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
50
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.2
out of 5.0
4.4/5.0
4.0/5.0
4.3/5.0
4.0/5.0
4.2/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
This is a beautiful venue for a wedding and reception. They provide many additional services as well. I was even able to order my stationary (invites/thank yous) and cake. My DJ and florist were very familiar with them which helped with the coordination of the even. MacRay's staff was very attentive and helpful through the planning process right up to the last minute of our celebration.
This is a beautiful venue for a wedding and reception. They provide many additional services as well. I was even able to Read more...
This is a beautiful venue for a wedding and reception. They provide many additional services as well. I was even able to order my stationary (invites/thank yous) and cake. My DJ and florist were very familiar with them which helped with the coordination of the even. MacRay's staff was very attentive and helpful through the planning process right up to the last minute of our celebration. Read less
Services Used: Wedding Venue
Banquet & Events Center @ MacRay Harbor responded with the following comments:

Thank you for the wonderful review - it is our pleasure and commitment to make your special day everything you've dreamed - Best Wishes Always, Lisa, Fergy, Tina & Glorianna
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elizabeth
Wedding:
8/10/2013
5.0/5.0
We had a wonderful wedding and shower at MacRay. Worked with Lisa & Fergy and they were both amazing! Very responsive to my calls and email through out the whole planning process!
We received so may compliments on the venue, the food, and the cakes! The pastry chief is wonderful!! I will be buying cakes from them for birthdays because she was that good!
Everything was 1st class and my wedding was just as I imagined it would be. Truly a dream come true!!
I would recommend this place to anyone that wants a breath taking wedding with views & wedding pictures to die for! This isn't just a "hall" type of wedding. If your looking for unique and classy this is your place! 5 STARS Wish I could do it all over again
We had a wonderful wedding and shower at MacRay. Worked with Lisa & Fergy and they were both amazing! Very responsive to Read more...
We had a wonderful wedding and shower at MacRay. Worked with Lisa & Fergy and they were both amazing! Very responsive to my calls and email through out the whole planning process!
We received so may compliments on the venue, the food, and the cakes! The pastry chief is wonderful!! I will be buying cakes from them for birthdays because she was that good!
Everything was 1st class and my wedding was just as I imagined it would be. Truly a dream come true!!
I would recommend this place to anyone that wants a breath taking wedding with views & wedding pictures to die for! This isn't just a "hall" type of wedding. If your looking for unique and classy this is your place! 5 STARS Wish I could do it all over again Read less
Services Used: Wedding Venue
Banquet & Events Center @ MacRay Harbor responded with the following comments:

Thank you Liz, you were wonderful to work with, it was a pleasure helping you plan your special day.
Best Wishes - Lisa & Fergy
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Amanda
Wedding:
9/23/2011
5.0/5.0
The food was amazing and the ballroom looked amazing! So happy we paid the extra money for the ballroom upstairs, beautiful! Everyone was very helpful!
The food was amazing and the ballroom looked amazing! So happy we paid the extra money for the ballroom upstairs, Read more...
The food was amazing and the ballroom looked amazing! So happy we paid the extra money for the ballroom upstairs, beautiful! Everyone was very helpful! Read less
Services Used: Wedding Venue
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kristen
Wedding:
6/11/2011
5.0/5.0
They set up my room and it was beautiful! They did everything I had asked and the food was out of this world!!! People could not stop talking about how amazing the chicken persillade and slow roast beef were, it was exactly how we tried it!! I also had my cake done here, it was gorgeous and it was amazing!
They set up my room and it was beautiful! They did everything I had asked and the food was out of this world!!! People Read more...
They set up my room and it was beautiful! They did everything I had asked and the food was out of this world!!! People could not stop talking about how amazing the chicken persillade and slow roast beef were, it was exactly how we tried it!! I also had my cake done here, it was gorgeous and it was amazing! Read less
Services Used: Wedding Venue
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Kristin
Wedding:
4/2/2011
5.0/5.0
I have two separate reviews:

Bridal Shower - We had our Bridal shower at Mac & Rays at the end of February. Everyone was really easy to work with and more than happy to help! Guests commented on how beautiful everything was and how lovely the room was. We choose the Salad with all the fruit and chicken on it for the guests, and it was Amazing!!! Fantastic salad! Fresh and tasty! Plus the pricing was excellent!

Wedding Cake - Shelley, the pastry chef from Mac & Rays, made our wedding cake for us. My DH knew her because in college he use to be a banquette server there. She has the most AMAZING cakes I have ever tasted. Her decorating is also beautiful! I still have guests telling me the cake was so good they had more than one piece! :) Her prices were very affordable as well, you would expect to pay a lot more money for such a delicious, moist cake!
I have two separate reviews:

Bridal Shower - We had our Bridal shower at Mac & Rays at the end of February. Read more...
I have two separate reviews:

Bridal Shower - We had our Bridal shower at Mac & Rays at the end of February. Everyone was really easy to work with and more than happy to help! Guests commented on how beautiful everything was and how lovely the room was. We choose the Salad with all the fruit and chicken on it for the guests, and it was Amazing!!! Fantastic salad! Fresh and tasty! Plus the pricing was excellent!

Wedding Cake - Shelley, the pastry chef from Mac & Rays, made our wedding cake for us. My DH knew her because in college he use to be a banquette server there. She has the most AMAZING cakes I have ever tasted. Her decorating is also beautiful! I still have guests telling me the cake was so good they had more than one piece! :) Her prices were very affordable as well, you would expect to pay a lot more money for such a delicious, moist cake! Read less
Services Used: Wedding Cake, Unique Services
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harycnary
Wedding:
9/12/2009
5.0/5.0
I had my wedding of 350 here on September 12, 2009. I was extremelly happy with the service and food. I would recommend this venue to anyone. They are practical, fun and professional people to work with and I am extremelly grateful that I had my wedding here. They worked with all of my vendors in a very professional manner and made sure that my day was perfect. In addition, every single small request that I asked for was remembered including 1 case of bottled beer etc...

awesome hall!
I had my wedding of 350 here on September 12, 2009. I was extremelly happy with the service and food. I would recommend Read more...
I had my wedding of 350 here on September 12, 2009. I was extremelly happy with the service and food. I would recommend this venue to anyone. They are practical, fun and professional people to work with and I am extremelly grateful that I had my wedding here. They worked with all of my vendors in a very professional manner and made sure that my day was perfect. In addition, every single small request that I asked for was remembered including 1 case of bottled beer etc...

awesome hall! Read less
Services Used: Wedding Venue
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MrsLundquist
Wedding:
8/1/2008
5.0/5.0
I worked with Fergy at MacRay, she was amazing from start to finish. Always responding to my emails and phone calls. They were amazingly flexible, letting us create our own menu, style of the room etc. I would recommend them again and again! It was an amazing venue with amazing people!
I worked with Fergy at MacRay, she was amazing from start to finish. Always responding to my emails and phone calls. They Read more...
I worked with Fergy at MacRay, she was amazing from start to finish. Always responding to my emails and phone calls. They were amazingly flexible, letting us create our own menu, style of the room etc. I would recommend them again and again! It was an amazing venue with amazing people! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Camille
Wedding:
4/27/2013
4.9/5.0
MacRays Banquet & Events center is an exceptional venue for weddings! Everything from the setting to the service was fantastic! Kathy Hubel ("Fergy") took care of every detail and made the planning for the day seamless!!!!! I would definitely refer any bride looking to have a beautiful ceremony or reception to this location !!!!! The baker made such a delectable cake, and the food was outstanding , my guests are still talking about it 27 days after the wedding on Facebook!!!!
MacRays Banquet & Events center is an exceptional venue for weddings! Everything from the setting to the service was Read more...
MacRays Banquet & Events center is an exceptional venue for weddings! Everything from the setting to the service was fantastic! Kathy Hubel ("Fergy") took care of every detail and made the planning for the day seamless!!!!! I would definitely refer any bride looking to have a beautiful ceremony or reception to this location !!!!! The baker made such a delectable cake, and the food was outstanding , my guests are still talking about it 27 days after the wedding on Facebook!!!! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.7/5.0
The view is absolutely breathtaking!! Staff was very friendly and helpful! :o)
The view is absolutely breathtaking!! Staff was very friendly and helpful! :o)
The view is absolutely breathtaking!! Staff was very friendly and helpful! :o) Read less
Services Used: Wedding Venue
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mel&nick
Wedding:
10/27/2007
4.6/5.0
I'm sad to read that other brides did not have that good of an experience here.
My wedding was October 27, 2007. We had about 225 people for our wedding upstairs. We rented out the entire upstairs with the exception of the restaurant.
In the beginning we thought we would be working with Fergie but ended up working with Angela. At first it was a little hard to work with her, and I think that had to do with the fact that she does these events all the time, and being a first time bride I never had (I had no idea what needed to be done). I tend to procrastinate sometimes too. With that being said, after speaking with her more we were able to develop a good working relationship. I think she is very knowledgeable in the business and a good representative to work with.

My only complaint was our first tasting - it was not good. I was so disappointed I was afraid that after I set my heart on getting married and having my reception here I was going to have to find a new venue. But Angela came through for us, reassuring us that if we came back in for another tasting we would have a far better experience.....and we did! I think it could have been a misunderstanding in what we were really looking for. We came back for the second tasting and it was AMAZING! We had a hazelnut chicken and filet for the main course. The food at during our wedding was so good!
The day of our wedding was running behind (because of me, not the hall) and Angela was right there to get me where I needed to be.
Right before dinner Mac & Ray's was still even more accomodating. I forgot to mention that one of my bridesmaid's and another guest sitting at one of the tables did not eat red meat. I mentioned it to one of the girls who was attending our head table and she made sure the filet did not come out on the plates for them.
We paid for the premium bar which was fully stocked and the bartenders were right on for getting our guests their drinks.
My husband and I along with our families and friends had a great time. Everyone complimented us on how great the wedding, the food, the bar and the entertainment was!
I'm sad to read that other brides did not have that good of an experience here.
My wedding was October 27, 2007. We Read more...
I'm sad to read that other brides did not have that good of an experience here.
My wedding was October 27, 2007. We had about 225 people for our wedding upstairs. We rented out the entire upstairs with the exception of the restaurant.
In the beginning we thought we would be working with Fergie but ended up working with Angela. At first it was a little hard to work with her, and I think that had to do with the fact that she does these events all the time, and being a first time bride I never had (I had no idea what needed to be done). I tend to procrastinate sometimes too. With that being said, after speaking with her more we were able to develop a good working relationship. I think she is very knowledgeable in the business and a good representative to work with.

My only complaint was our first tasting - it was not good. I was so disappointed I was afraid that after I set my heart on getting married and having my reception here I was going to have to find a new venue. But Angela came through for us, reassuring us that if we came back in for another tasting we would have a far better experience.....and we did! I think it could have been a misunderstanding in what we were really looking for. We came back for the second tasting and it was AMAZING! We had a hazelnut chicken and filet for the main course. The food at during our wedding was so good!
The day of our wedding was running behind (because of me, not the hall) and Angela was right there to get me where I needed to be.
Right before dinner Mac & Ray's was still even more accomodating. I forgot to mention that one of my bridesmaid's and another guest sitting at one of the tables did not eat red meat. I mentioned it to one of the girls who was attending our head table and she made sure the filet did not come out on the plates for them.
We paid for the premium bar which was fully stocked and the bartenders were right on for getting our guests their drinks.
My husband and I along with our families and friends had a great time. Everyone complimented us on how great the wedding, the food, the bar and the entertainment was! Read less
Services Used: Wedding Venue
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sjones0528
Wedding:
5/28/2010
4.5/5.0
This venue is a great place to get married at. Our pictures look absolutely amazing. Fergie, the catering manager, was very helpful with everything. The staff was amazing on the wedding day.
This venue is a great place to get married at. Our pictures look absolutely amazing. Fergie, the catering manager, was Read more...
This venue is a great place to get married at. Our pictures look absolutely amazing. Fergie, the catering manager, was very helpful with everything. The staff was amazing on the wedding day. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.3/5.0
This is a beautiful wedding location. I had my wedding here and everyone had positive things to say about the location and the food. I would recommend this venue to other people.
This is a beautiful wedding location. I had my wedding here and everyone had positive things to say about the location and Read more...
This is a beautiful wedding location. I had my wedding here and everyone had positive things to say about the location and the food. I would recommend this venue to other people. Read less
Services Used: Wedding Venue
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kelschatz
Wedding:
9/10/2011
4.0/5.0
Our wedding was amazing! Only a few minor issues on the beautiful day. We paid $27 for each one of our vendors to eat dinner..(this was half the price of our guests) and not only did the staff almost forget to feed them, when they finally did feed them, they were given hamburgers!!! Meanwhile we are having a lovely hazelnut encrusted walleye and a fabulous chicken entree. WHY wouldn't they eat the same thing the rest of us were eating. It was one of only a few minor issues, but embarrassing nonetheless!
Our wedding was amazing! Only a few minor issues on the beautiful day. We paid $27 for each one of our vendors to eat Read more...
Our wedding was amazing! Only a few minor issues on the beautiful day. We paid $27 for each one of our vendors to eat dinner..(this was half the price of our guests) and not only did the staff almost forget to feed them, when they finally did feed them, they were given hamburgers!!! Meanwhile we are having a lovely hazelnut encrusted walleye and a fabulous chicken entree. WHY wouldn't they eat the same thing the rest of us were eating. It was one of only a few minor issues, but embarrassing nonetheless! Read less
Services Used: Catering, Wedding Planning
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littleamz41
Wedding:
9/11/2009
4.0/5.0
We had our wedding shower here and they were asked us if everything was running smoothly and were very helpful with whatever we needed. They gave us the wrong napkin color but then made up for it by giving me and my family free buffet lunch which was excellent.
We had our wedding shower here and they were asked us if everything was running smoothly and were very helpful with Read more...
We had our wedding shower here and they were asked us if everything was running smoothly and were very helpful with whatever we needed. They gave us the wrong napkin color but then made up for it by giving me and my family free buffet lunch which was excellent. Read less
Services Used: Wedding Venue
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Kelly
Wedding:
6/15/2007
4.0/5.0
Mac & Ray's is a beautiful location and has great food. People still tell me how much they loved the food. They can get pretty pricey and fast, but they do offer options for those who don't have $25,000+. They offered 10% off our event for having it on a Friday and their menue prices when you are not getting a full bar package, are very reasonable. We had a little confusion at the end where a question had been answered incorrectly prior to the wedding, and so more money was spent that I had planned because of incorrect information I had been given. But all in all, I would still recommend them.
Mac & Ray's is a beautiful location and has great food. People still tell me how much they loved the food. They can get Read more...
Mac & Ray's is a beautiful location and has great food. People still tell me how much they loved the food. They can get pretty pricey and fast, but they do offer options for those who don't have $25,000+. They offered 10% off our event for having it on a Friday and their menue prices when you are not getting a full bar package, are very reasonable. We had a little confusion at the end where a question had been answered incorrectly prior to the wedding, and so more money was spent that I had planned because of incorrect information I had been given. But all in all, I would still recommend them. Read less
Services Used: Catering, Wedding Venue
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JulesV03
Wedding:
4/21/2007
3.9/5.0
The setting is beautiful, but so expensive. The food was excellent. Everyone raved about it. All was great minus the cost. About 3K more than other places I priced. Worth the scenery though.
The setting is beautiful, but so expensive. The food was excellent. Everyone raved about it. All was great minus the cost. Read more...
The setting is beautiful, but so expensive. The food was excellent. Everyone raved about it. All was great minus the cost. About 3K more than other places I priced. Worth the scenery though. Read less
Services Used: Wedding Venue
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AmandaP
Wedding:
8/27/2011
3.4/5.0
The views at MacRay are uncomparable to any metro Detroit reception site. My husband and I are in love with the water so we knew we had to have our wedding reception here! The food is amazing and we got lots of compliments from our wedding guests about the good taste and high quality of the food and wedding cake. People were mezmorized by the 3 walls of windows. We had our reception in the grand ballroom on the top floor which is much more costly than the room on the first floor. The cost was quite high but definitely worth it! Everyone is talking about how great our wedding was :)

The down sides to MacRay is that we had many difficulties communicating with the banquet representative. She wouldn't return emails or voicemails. If she did, she woiuld only answer 1 question... whether you had 2 or 10. We paid for a piano to be played... that was never played.... For the money you have to spend there, I expect better customer service!
The views at MacRay are uncomparable to any metro Detroit reception site. My husband and I are in love with the water so Read more...
The views at MacRay are uncomparable to any metro Detroit reception site. My husband and I are in love with the water so we knew we had to have our wedding reception here! The food is amazing and we got lots of compliments from our wedding guests about the good taste and high quality of the food and wedding cake. People were mezmorized by the 3 walls of windows. We had our reception in the grand ballroom on the top floor which is much more costly than the room on the first floor. The cost was quite high but definitely worth it! Everyone is talking about how great our wedding was :)

The down sides to MacRay is that we had many difficulties communicating with the banquet representative. She wouldn't return emails or voicemails. If she did, she woiuld only answer 1 question... whether you had 2 or 10. We paid for a piano to be played... that was never played.... For the money you have to spend there, I expect better customer service! Read less
Services Used: Wedding Venue
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Liz
Wedding:
11/8/2008
3.4/5.0
MacRays was very expensive. I can't believe another bride got their tasting for free. we actually had to pay. We thought the food was good. The pastry chef did a good job with our cake except it was a bit lopsided. The servers smooshed the top two tiers into the box when they were packaging it. MacRays said we could come back on our anniversary and they would bake us a new cake though. Which was nice. One thing I was really disappointed about was the fact that we had left a digital camera at the hall by mistake. It was never found. I don't think they really cared to look very hard. The impression I had was that they got our money, our day was done and they didn't have to deal with us again. Basically, not their problem. I am sure that one of their staff took the camera though, so that really sucks. All our memories...gone. Other than that, if you don't mind spending alot of money, go for it. I won't be going back to MacRays though.
MacRays was very expensive. I can't believe another bride got their tasting for free. we actually had to pay. We thought Read more...
MacRays was very expensive. I can't believe another bride got their tasting for free. we actually had to pay. We thought the food was good. The pastry chef did a good job with our cake except it was a bit lopsided. The servers smooshed the top two tiers into the box when they were packaging it. MacRays said we could come back on our anniversary and they would bake us a new cake though. Which was nice. One thing I was really disappointed about was the fact that we had left a digital camera at the hall by mistake. It was never found. I don't think they really cared to look very hard. The impression I had was that they got our money, our day was done and they didn't have to deal with us again. Basically, not their problem. I am sure that one of their staff took the camera though, so that really sucks. All our memories...gone. Other than that, if you don't mind spending alot of money, go for it. I won't be going back to MacRays though. Read less
Services Used: Wedding Venue
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Kendra
Wedding:
8/25/2007
3.0/5.0
Mac & Rays is a BEAUTIFUL venue with OUTSTANDING FOOD. The General Manager is also a doll- a great gal to work with.
Where they are lacking is in the customer service department. I was also incredibly disappointed with the Pasty Chef, Shelly Hein.
I had spent a tremendous amount of time preparing for my wedding at Mac & Ray's. I visited and met with Angela twice (who was impossible to get in touch with by phone, by the way), I also came for a tasting (complimentary- that was wonderful of them), and met with the General Manager the day before my wedding. When I came the day before, Tina (GM) was so nice to me and so accommodating. The problem was that she had no idea who was setting up my event- this was something Angela and I discussed 2 weeks before the wedding when we made our final payment. (What would have happened if I didn't pop in the night before??) So at 5pm the day before my wedding I was going over the details that should have been ironed out well in advance with the events department. As if this did not stress me out, I went to check on the 30 cakes that were being made to serve as my centerpieces. Mind you, it is 5pm. Only HALF OF THE CAKES WERE FINISHED. There were only two people working on them from what I could see. However, they assured me that they would be done in time and be beautiful. After my ceremony on Saturday I got a frantic phone call from my Aunt. All of my guests were arriving and none of the cakes were on the tables. I was mortified. To make things worse, when I entered the room I wanted to cry. They were thrown together and sloppy- none of the designs I had printed and given to Shelly had been made. I had put so much confidence in her- this was a huge disappointment. As if this wasn't the "icing on the cake", my wedding cake was a disaster. She put a real ribbon around the tiers and WROTE in icing our monogram on top after I had requested that she make it in fondant. What's worse? She crammed several roses on top of my cake WITHOUT MY CONSENT, hiding the cake topper that was sentimental to me (I am the forth generation to use it). What it boils down to is this. Angela was hard to get in touch with (though Fergie was not- she was always eager to help), and the Pastry Chef made a huge botch. I can't say that I am thoroughly appalled by Mac & Ray's but I will recommend to other brides to deal with Fergie and buy a cake elsewhere, even if they have to pay the slicing fee.
I work in the events industry and I know how hard it is to deal with brides. In fact, I hate brides. But these were inexcusable mistakes.
Mac & Rays is a BEAUTIFUL venue with OUTSTANDING FOOD. The General Manager is also a doll- a great gal to work with.
Read more...
Mac & Rays is a BEAUTIFUL venue with OUTSTANDING FOOD. The General Manager is also a doll- a great gal to work with.
Where they are lacking is in the customer service department. I was also incredibly disappointed with the Pasty Chef, Shelly Hein.
I had spent a tremendous amount of time preparing for my wedding at Mac & Ray's. I visited and met with Angela twice (who was impossible to get in touch with by phone, by the way), I also came for a tasting (complimentary- that was wonderful of them), and met with the General Manager the day before my wedding. When I came the day before, Tina (GM) was so nice to me and so accommodating. The problem was that she had no idea who was setting up my event- this was something Angela and I discussed 2 weeks before the wedding when we made our final payment. (What would have happened if I didn't pop in the night before??) So at 5pm the day before my wedding I was going over the details that should have been ironed out well in advance with the events department. As if this did not stress me out, I went to check on the 30 cakes that were being made to serve as my centerpieces. Mind you, it is 5pm. Only HALF OF THE CAKES WERE FINISHED. There were only two people working on them from what I could see. However, they assured me that they would be done in time and be beautiful. After my ceremony on Saturday I got a frantic phone call from my Aunt. All of my guests were arriving and none of the cakes were on the tables. I was mortified. To make things worse, when I entered the room I wanted to cry. They were thrown together and sloppy- none of the designs I had printed and given to Shelly had been made. I had put so much confidence in her- this was a huge disappointment. As if this wasn't the "icing on the cake", my wedding cake was a disaster. She put a real ribbon around the tiers and WROTE in icing our monogram on top after I had requested that she make it in fondant. What's worse? She crammed several roses on top of my cake WITHOUT MY CONSENT, hiding the cake topper that was sentimental to me (I am the forth generation to use it). What it boils down to is this. Angela was hard to get in touch with (though Fergie was not- she was always eager to help), and the Pastry Chef made a huge botch. I can't say that I am thoroughly appalled by Mac & Ray's but I will recommend to other brides to deal with Fergie and buy a cake elsewhere, even if they have to pay the slicing fee.
I work in the events industry and I know how hard it is to deal with brides. In fact, I hate brides. But these were inexcusable mistakes. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Cheryl
Wedding:
6/28/2014
0.0/5.0
This place is the worst. I would never recommend this venue for anything. The food was served late, and was cold. Bridal table was served almost last instead of first. Servers never came around to see if you needed water, coffee etc. The servers never cleared off the tables before serving dessert in fact bridal party girls were clearing off the tables because it was a mess and the bride was getting upset. The dance floor was coming apart luckily no one was injured. The whole evening except the DJ was a disaster. If your ever considering this place DON'T you will be totally disappointed.
This place is the worst. I would never recommend this venue for anything. The food was served late, and was cold. Bridal Read more...
This place is the worst. I would never recommend this venue for anything. The food was served late, and was cold. Bridal table was served almost last instead of first. Servers never came around to see if you needed water, coffee etc. The servers never cleared off the tables before serving dessert in fact bridal party girls were clearing off the tables because it was a mess and the bride was getting upset. The dance floor was coming apart luckily no one was injured. The whole evening except the DJ was a disaster. If your ever considering this place DON'T you will be totally disappointed. Read less
Services Used: Wedding Venue

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30675 North River Road, Harrison Township, MI 48045 See On Map
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