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Barber Park Education and Event Center
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11 Reviews      1 person has saved this vendor.
Address:
4049 S. Eckert Rd.
Boise, ID US 83716 (map)
Phone:
208-577-4576
Categories:
 
 
 
3.2 
(3.0/5.0)
 
Quality of Service 
(3.2/5.0)
 
Responsiveness 
(3.0/5.0)
 
Professionalism 
(4.5/5.0)
 
Value 
(2.2/5.0)
 
Flexibility 
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Jourdan
Wedding:
9/6/2013
 
1.9 out of 5.0
When I found this place I was so excited, my fiancé and I have a tight budget and wanted to get the best location for a good deal. Barber park is beautiful, lots of trees and the building is spacious and pretty. We were going to rent out the patio and building which was a little over 1200. We were happy with the place even though they had a lot of restrictions (only one bar-tending company, parking, etc), so when we had taken a tour I had told the lady we were ready to put a deposit on it. She declined our deposit saying we would have to "apply" online for the date we wanted. I was very confused because at that time we were a year and a half out from our wedding date. Anyways, I emailed Candy a couple weeks later asking how the application process works. She explained that I would have to apply on the date I wanted. I could apply when it was 12:01am. So my fiancé and I waited up on September 5th so we could apply exactly on Sep 6th at 12:01am. So we apply and Candy had informed me that I could call at 8am on the 6th to see if we got the rental. So I call that morning and I don't hear anything until an hour later I get a call saying we didn't get the rental, because we got beat by 2 minutes. I was so mad because I was ready to put a deposit down a couple months earlier but they wouldn't except it. I just think its the most ridiculous system to go by. Candy emailed me recently to say if I wanted another date I would have to go through that process all over again. I will not be doing that all over again, it's a waste of time.
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
 
4.9 out of 5.0
We really enjoyed having our wedding here! It was the perfect place.. So beautiful and Candy was so easy to work with. She really made the process easy and was always there to answer any questions we had. It was a reasonable price for such a beautiful location! We couldn't be more happy with the place we chose for our wedding day:)
Services Used: Wedding Venue
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Kelsey
Wedding:
10/6/2012
 
4.3 out of 5.0
For me, it was so important to be able to have my wedding ceremony outdoors with a very close indoor reception area. This was the perfect venue for that and a great value as it includes tables and chairs. The only unfortunately part about this location is the curfew. It is a little early if you have a young wedding party and guest list. That being said, we just planned something downtown so everyone could celebrate together.
Services Used: Wedding Venue
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Mark
Wedding:
11/5/2011
 
2.0 out of 5.0
As my wife and I were searching for a venue for our wedding, we found the Barber Park Event Center website and were excited to see it. Upon visiting the center, we loved the location and thought the trees surrounding it would be perfect for a fall wedding. We booked our wedding for November 5th. Although the facility is beautiful, it is run by the county therefor you must follow their rules to the "t". There is absolutely no flexibility in their policies. You must hire their bar caterer and their security guards. All of your vendors must have insurance to come on to the property for your event. Our flower people had not renewed their insurance, so they had to meet someone off-site and transfer the flowers to them to get to us. Why would a flower company need insurance to deliver flowers? As my bride and I arrived at the facility when the reception began, we first saw the facility employee who was dressed like she just came from the ranch and had the most unfriendly look on her face, talking to one of the security guards out front. My wife asked me "what is wrong, did something happen?" Nothing had happened, this girl just couldn't force out a smile. Even when my bride said "hello" to her she received a snotty look in return. The bar caterers must have had somewhere better to be as well because they couldn't even to pretend to be having any fun. They were sure keeping busy and making good tips, but acted like they had somewhere better to be. As my new wife and I were having our first dance, a uniformed security guard strolled across the dance floor right in front of us as our videographer and photographer were recording our dance. All events, like ours, must end at 9pm at this facility. At 8:15, as our crowd was beginning to thin, the event staff (the unfriendly girl) came in and started breaking down chairs and tables. She was stacking these chairs so loudly that we could hear it from across the room and while the music was still playing. Needless to say, between the large list of their rules, the inability to accommodate their clients and the lack of professionalism, I would never recommend this location for a personal event.
Services Used: Wedding Venue
Barber Park Education and Event Center responded with the following comments:

Our insurance requirements are in place to protect the event center as well as the renter. We who run the facility would like to make sure that the venue stays in pristine condition for all events. When choosing vendors I always recommend using a legitimate business. A legitamate business would have the insurance policies that the center requires (general liability, workman's comp and auto insurance following Idaho State Law).

As for the event attendant I do appologize immensely for this unfortunately Barber Park has gone through staffing turnover and the attendant on duty that day was filling in from Expo Idaho. I can assure you that this attendant is no longer working at the Barber Park Education and Event Center.
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Anonymous
Wedding:
2+ years ago
 
2.4 out of 5.0
I was so excited to get married at Barber Park, it is were my husband proposed and is a park that both of us have happy memories at. I realize since it is part of the city parks and rec they have certian guidlines they have to go by, but overall I think their customer service has left something to be desired.
The day we met with the girl at Barber Park with my husband, mother and mother-in-law we were told that, they are very busy with weddings in the summer, I completly understand it's beautiful, and that we had to send an email exactly one year in advance to get the date I wanted because it was during busy summer wedding time. We asked all asked many times to make sure that what we were being told was accurate and we were told yes that all we need to do was send an email at midnight one year to the day in advance to get the date and that the email will be time stamped so they will know when we sent it, incase another bride sent one the same night. So the night one year in advance my mom, husband and I all sent emails to make sure it for sure was received. I was so excited the next morning to get a call saying yes I was having my wedding there in a year, that call never came. I called them and was told that another bride had emailed to but had also filled out some sort of application. That application and their website had changed since I met with the girl at the site. Because I wasn't told that things had changed there was a possibility I wasn't going to get my wedding date. I think my mom and I made enough of a stink that Barber Park finally realized that they had made a mistake and I go the wedding day I wanted.
The next problem was all of the vendor insurance they wanted. And I feel like they were hounding my vendors to give them insurance, which some don't have because it makes no sense and is expensive. Like I said earlier I know that since it is a city/county building there a lot of beuracratic things that need to happen but I also felt it was completely unnecessary for my band to have insurance, they were only playing music outside, that's it. I also wish they had given me more than one choice for a bar vendor, I feel that giving at least one more choice will make people happier.
Overall, the day turned out beautiful and the location was great, so was the price.
Services Used: Wedding Venue
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Katie
Wedding:
6/26/2010
 
1.1 out of 5.0
Barber Park is a beautiful venue without a doubt; however the park staff that runs the building are really really difficult to work with, required unnecessary costs and at times gave incorrect information.

The women who work at barber park would act put out whenever I called as if I, the bride, was a large inconvenience to them. In fact two weeks before my wedding I received a call from my DJ saying he would no longer be able to work our event because he did not have a large amount of insurance that was unnecessary at every other venue in Boise. They also kept telling me that they had the freedom to open up the river to floaters whenever they felt like it and they could even open it up just for a day if they wanted and if that was the case we would be required to either pay $6 a car or have our guests pay that.

When renting the venue you are also required to have two security guards present at your event that you must pay for. These security guards had nothing to do they just walked around my reception in their mall cop outfits and got in the way, it seemed absolutely ridiculous that they were there and we were paying them by the hour to be there.

Lastly, on my final tour through the venue with our wedding coordinator I asked them in the microphones both lapel and free standing worked together, because I had heard they did not and she replied with, "yes, of course" and looked at me like an idiot; however the day of did both microphones work together....nope it was impossible for them to work together and our pastor had to keep taking off his lapel mike and holding it for us to say our vows.

Ultimately, the number of wedding venues is small in Boise and this venue is very pretty, just be prepared to deal with a lot of BS from the staff who runs it as well as pay for things that are ridiculous.
Services Used: Wedding Venue
Barber Park Education and Event Center responded with the following comments:

I appologize that you felt us difficult to work with as we try to inform you of all our requirements up front before the venue is booked. All of the costs are given to you up front and are very clear,there are no hidden fees.

We do everything possible to make sure that your event runs smooth and it does require at times for us to contact the client for information we have not received per the contract that was signed. We do make it very clear in all the paper work and the contract we send out that all vendors are required to supply insurance. We have a very extensive provider list of vendors who do have their insurance on file with us. This requirement is for the protection of our clients, if a business causes damage or injury to any person attending the event their insurance would cover the claim versus the Client/Renter of our facility liable.

Unfortunately, our venue is located in Barber Park where it is the starting point for floating the Boise River and it does open at any point after Memorial Day weekend which we make very clear to anyone who wishes to book the venue from Memorial Day weekend through Labor Day weekend and that the parking charges will be in effect and it is up to the Client how they wish to handle the parking charges.

We do require security and is told to all potential clients up front and in all of our literature. They are there to make sure there are no issues or problems and they do have to be in the event or it would not be necessary to have them otherwise.

The lapel mic and the handheld wireless mic do not work in conjuction with each other on the patio but they do work inside the building. I would appologize for any confusion there was on this matter. Our handheld mic picks up very well and is typically all that is needed for both the Bride, Groom and the Minister.

Again, we do everything possible to make sure that there are not any problems for your event and we try to make everything as easy as possible but unfortunately there are sometimes miss communications that do occur on both sides.
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Shayla
Wedding:
6/4/2010
 
4.6 out of 5.0
Beautiful venue and really nice staff to work with. The front office was really great and easy to work with anytime I needed to get a hold of them they were available. It was really nice to have the venue as early as 8 am for decorating. The only thing that I would have preferred is for the venue to be available to a later time. But overall I was thrilled. Everyone loved it and is now recommending it to friends.
Services Used: Wedding Venue
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Shauna
Wedding:
4/25/2009
 
3.1 out of 5.0
I absolutely loved this venue for my wedding...absolutely beautiful!

The downside is that it is run by the County, so there is NO flexibility. I had the same issue with the security guards and having to vacate the building...but its not like you don't know it going in to your agreement.

We also had an "excessive cleaning" charge that came up ONE YEAR after our wedding. I'm still not sure what that was all about since we left the place how we found it, but it was easier to pay it than argue.
Services Used: Wedding Venue
Barber Park Education and Event Center responded with the following comments:

Thank you for your review of our facility. I am sorry that you felt that we were not flexible, we do try to make it as easy as possible but we do have policies that we have to adhere to.

As for your excessive cleaning charge we do let the client know what may cause the excessive cleaning charge. We do send the invoice out within a week after the event is over but unfortunately we do not always receive a respose back, so we re-issue the invoice or try calling.
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Sarah
Wedding:
3/28/2009
 
4.8 out of 5.0
This was a excellent facility, and the staff was outstanding. we will have very fond memories for generations to come in our families. Thanks so much for your support during our kids wedding. We will always tell others and encourage them to use this facility for their larger events. Rob Fairweather deserves a big atta-boy for his due diligence in being there in all times of need, what a great person to have supporting us! Thanks, Greg & Sarah Kirkes PS, keep up the great work and hats off to all who manage this wonderful facility!
Services Used: Wedding Venue
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katiescho
Wedding:
10/4/2008
 
2.7 out of 5.0
We chose the Barber Park Event Center for the proximity to the church, and for its contemporary style, and for the nature surrounding it. The value for the price was very good, but there were so many stipulations and rules.
Originally, when we booked the venue, the woman who helped us and was in charge was FABULOUS. She was very helpful, and easy to get ahold of. When the time got closer to our wedding, another woman had taken over her position. She was the opposite of helpful, and very difficult to get ahold of. We had trouble coordinating with her, and the rest of our vendors, who I (the bride) booked, had some difficulties working with her.
The actual building was wonderful. It has a kitchen, fireplaces, 2 outdoor patios, etc etc.
A great bargain.
One other thing to be weary about is that they made us be out of the building, including all rentals, decor, etc by 9 pm because of county ordinances. It was okay for us because we still had a 5 hour reception, but it was hard for our people cleaning up.
Services Used: Wedding Venue
Barber Park Education and Event Center responded with the following comments:

I am sorry to hear you were unhappy with our service. It was out of our control when the first Coordinator left the job. I took over the position in the middle of many events that were booked at the time and no one else had any issues getting a hold of me. I was always available and I always answer the phone or returned the call within the same day. I did have to at times change what the fist Coordinator may had told people as they were not in line with our rules or policy of the building or were unfeasable. For this I do appologize but I did not want you to have problems the day of your event. As for vendors, it was not our resposibility to coordinate with them We rented only the facility. The event hours of the building were always very clear. The event rental is from 8 a.m. to 9 p.m. for the actual event and from 9 p.m. to 10 p.m. to cleanup and exit the building. I would dispute that you were asked to leave at 9 p.m.
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