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BB Crafts Inc.

Ontario , CA
CONTACT US
CONTACT US

LOCATION

1250 E. Acacia St.
Ontario, CA 91761 US (map)

PHONE

800-285-5788
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

BBCrafts.com, established in 2000 as a leading retail and wholesale company for ribbons, Tulles wedding supplies and party favors. We are well-known in California for our excellent price... Read more
BBCrafts.com, established in 2000 as a leading retail and wholesale company for ribbons, Tulles wedding supplies and party favors. We are well-known in California for our excellent price and quality in all of our products. Our product lines consist of Asian imported craft products, ribbons, tulles and domestically manufactured ribbons such as Offray, Lion, Berwick. Your satisfactions are our priorities.

Our extensive product lines include organza ribbon of different kinds, satin ribbon of different kinds, pouch, tulle, and wedding decorative products. If you are looking for ribbon for wedding, packaging, party or any other occasions, we've got what you looking for! We have a large inventory and it's ready to ship within 24 hours after your purchase. For the past years, we have more than 40000 of satisfied customers from United States, Canada, UK and Europe. B.B. Crafts has become one of the largest ecommerce/retail/wholesale businesses for crafts and wedding decoration supplies. Our goal emphasizes on customer satisfaction. If you have any questions or concerns, please contact us during our office hours. Read less
Favors & Gifts

PHOTOS

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INFO FOR FAVORS & GIFTS

How would you categorize your product offerings?
Catalog
What services do you provide?
Expedited Shipping, Shipping
What is the average turnaround time, from initial contact to shipment?
Next Day
Are you able to meet clients in person to showcase your product?
No
Is there a minimum order requirement?
No
What is your return policy?
Exchanges, Full Refund, Partial Refund

REVIEWS

4.0
out of 5.0
4.0/5.0
4.0/5.0
4.0/5.0
4.1/5.0
3.8/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.6/5.0
I purchased for our wedding. It exceeded my expectations. Everything is wonderful and exactly what I was looking for. Can't wait to order more for my baby shower. I highly recommend. Thank You, BB Crafts.
I purchased for our wedding. It exceeded my expectations. Everything is wonderful and exactly what I was looking for. Read more...
I purchased for our wedding. It exceeded my expectations. Everything is wonderful and exactly what I was looking for. Can't wait to order more for my baby shower. I highly recommend. Thank You, BB Crafts. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.7/5.0
THIS IS A CHINA FRONT COMPANY, IF YOU WANT GOOD SERVICE AND PRODUCT YOU WILL NOT FIND IT HERE !
I am a wedding decorator based out of the midwest and I recently needed to order a large amount of white tulle. I made the mistake of thinking this was a company based out of California, everything is setup to appear like they are a US based company, THEY ARE NOT A US COMPANY. That in itself is not an issue, the issue comes from the fact that they set me the wrong color tulle, when I contacted them to solve the issue there were two major problems, 1. Their chat function employee gave me a scripted, you can return the materials, pay for the shipping again and a 20% restocking fee. And then 2.When asked to talk to someone either higher up or over the phone he disconnected the chat. I proceeded to search for an actual phone number, found one and called it, i did get a woman on the phone and my experience went so far downhill from there. She proceeded to insist that the color issues were my fault ( I put the correct color in my order), that no matter what if I need the correct color that I would have to pay the fee and shipping and that in no way shape or form do they stand by the product that they are selling.
If you need a quality product that the business stands behind do not order from them.
THIS IS A CHINA FRONT COMPANY, IF YOU WANT GOOD SERVICE AND PRODUCT YOU WILL NOT FIND IT HERE !
I am a wedding Read more...
THIS IS A CHINA FRONT COMPANY, IF YOU WANT GOOD SERVICE AND PRODUCT YOU WILL NOT FIND IT HERE !
I am a wedding decorator based out of the midwest and I recently needed to order a large amount of white tulle. I made the mistake of thinking this was a company based out of California, everything is setup to appear like they are a US based company, THEY ARE NOT A US COMPANY. That in itself is not an issue, the issue comes from the fact that they set me the wrong color tulle, when I contacted them to solve the issue there were two major problems, 1. Their chat function employee gave me a scripted, you can return the materials, pay for the shipping again and a 20% restocking fee. And then 2.When asked to talk to someone either higher up or over the phone he disconnected the chat. I proceeded to search for an actual phone number, found one and called it, i did get a woman on the phone and my experience went so far downhill from there. She proceeded to insist that the color issues were my fault ( I put the correct color in my order), that no matter what if I need the correct color that I would have to pay the fee and shipping and that in no way shape or form do they stand by the product that they are selling.
If you need a quality product that the business stands behind do not order from them. Read less
Services Used: Favors & Gifts
Wwnetwork 128
michaelyoung900
Wedding:
3/17/2015
4.2/5.0
I used tulle and ribbons. All products are awesome. Little drawback packaging is not safe. If you get safe pack, you will get more customers. \r\n\r\nCan\'t match with others price and quality because, You provided a good quality and low prices.\r\n
I used tulle and ribbons. All products are awesome. Little drawback packaging is not safe. If you get safe pack, you will Read more...
I used tulle and ribbons. All products are awesome. Little drawback packaging is not safe. If you get safe pack, you will get more customers. \r\n\r\nCan\'t match with others price and quality because, You provided a good quality and low prices.\r\n Read less
Services Used: Favors & Gifts, Unique Services
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Kelly
Wedding:
1/16/2013
5.0/5.0
I came to get some ribbons for a wedding cake. Cheap price and fast delivery. If you need ribbons, just go to BB Crafts.
I came to get some ribbons for a wedding cake. Cheap price and fast delivery. If you need ribbons, just go to BB Crafts.
I came to get some ribbons for a wedding cake. Cheap price and fast delivery. If you need ribbons, just go to BB Crafts. Read less
Services Used: Favors & Gifts
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Selma
Wedding:
7/31/2012
5.0/5.0
Love their Personalized Ribbons...I used it for our wedding gift decoration. The transaction was done fast and easy.
Love their Personalized Ribbons...I used it for our wedding gift decoration. The transaction was done fast and easy.
Love their Personalized Ribbons...I used it for our wedding gift decoration. The transaction was done fast and easy. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Terry
Wedding:
6/9/2012
1.6/5.0
I ordered a large amount of "premium" organza for my daughter's wedding so there was no way to look at every bolt of the organza. First the edges were very ragged so you loose at least 2 inches off the width and if you need nice edges you are out of luck. One bolt was only about 56 inches wide not 60 and the edged were still really bad. Some of the bolts are spliced so that could be a problem depending on where it falls. This is definitely not "premium" organza when compared to what you would find in a fabric store. I got what I paid for and we had to make it work, but I ended up buying some at the fabric store when it really mattered about the quality. On the other hand the sparkle organza was terrific as the ribbon would have bee fine if it had really been "Royal" blue instead of Navy.
I ordered a large amount of "premium" organza for my daughter's wedding so there was no way to look at every bolt of the Read more...
I ordered a large amount of "premium" organza for my daughter's wedding so there was no way to look at every bolt of the organza. First the edges were very ragged so you loose at least 2 inches off the width and if you need nice edges you are out of luck. One bolt was only about 56 inches wide not 60 and the edged were still really bad. Some of the bolts are spliced so that could be a problem depending on where it falls. This is definitely not "premium" organza when compared to what you would find in a fabric store. I got what I paid for and we had to make it work, but I ended up buying some at the fabric store when it really mattered about the quality. On the other hand the sparkle organza was terrific as the ribbon would have bee fine if it had really been "Royal" blue instead of Navy. Read less
Services Used: Unique Services
Default vendor profile pic
E
Wedding:
6/3/2012
1.7/5.0
I ordered from BB Crafts because of their low prices. BE ADVISED that they charge shipping if you need to do an exchange...which is likely, as the color names and swatches shown on the internet can be vastly different from the product you receive. The customer service representative I encountered were professional at first, then promptly rude and accused me of not reading their return policy (which I had, but did not apply in my situation). Order at your own risk!
I ordered from BB Crafts because of their low prices. BE ADVISED that they charge shipping if you need to do an Read more...
I ordered from BB Crafts because of their low prices. BE ADVISED that they charge shipping if you need to do an exchange...which is likely, as the color names and swatches shown on the internet can be vastly different from the product you receive. The customer service representative I encountered were professional at first, then promptly rude and accused me of not reading their return policy (which I had, but did not apply in my situation). Order at your own risk! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I ordered organza for my wedding and it was quick to deliver and was exactly what I wanted! The color was perfect!
I ordered organza for my wedding and it was quick to deliver and was exactly what I wanted! The color was perfect!
I ordered organza for my wedding and it was quick to deliver and was exactly what I wanted! The color was perfect! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.3/5.0
Bbcrafts is the same company as tulleshop. They are not kind and don't respect the time of mail order customers. I ORDERED tulle on 10/9/2015 today is 10/15 and my order has not left the warehouse after being told that shipments go out within 2 days of payment. I will not do business with tool shop or bdcraft in the future. They take advantage of people's time and people's money I would not recommend it to a friend.
Bbcrafts is the same company as tulleshop. They are not kind and don't respect the time of mail order customers. I ORDERED Read more...
Bbcrafts is the same company as tulleshop. They are not kind and don't respect the time of mail order customers. I ORDERED tulle on 10/9/2015 today is 10/15 and my order has not left the warehouse after being told that shipments go out within 2 days of payment. I will not do business with tool shop or bdcraft in the future. They take advantage of people's time and people's money I would not recommend it to a friend. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
3.0/5.0
I am making all of my flowers from satin ribbon. I had ordered red, black, light blue and burgandy ribbon. The blue and the burgandy were not at ALL like the colours I needed. The burgandy especially. It was more purply pink/wine coloured. As I live in Canada, I was unable to purchase ribbon samples. The cost of shipping them back, even for exchange, would be more than I paid for the ribbon. Their international phone number does not even go to their business. Their return policies kind of suck and their shipping charges are REALLY expensive for Canadians.
On a positive note.. I emailed them and asked them to ship it either fedex or usps as UPS charges ridiculous brokerage fees to canadians. They responded quickly and did ship it through fedex and it arrived quickly.
I would recommend them again.. but with warning that if you are trying to match anything but the most basic of colours, you may not get what you expect.
I am making all of my flowers from satin ribbon. I had ordered red, black, light blue and burgandy ribbon. The blue and Read more...
I am making all of my flowers from satin ribbon. I had ordered red, black, light blue and burgandy ribbon. The blue and the burgandy were not at ALL like the colours I needed. The burgandy especially. It was more purply pink/wine coloured. As I live in Canada, I was unable to purchase ribbon samples. The cost of shipping them back, even for exchange, would be more than I paid for the ribbon. Their international phone number does not even go to their business. Their return policies kind of suck and their shipping charges are REALLY expensive for Canadians.
On a positive note.. I emailed them and asked them to ship it either fedex or usps as UPS charges ridiculous brokerage fees to canadians. They responded quickly and did ship it through fedex and it arrived quickly.
I would recommend them again.. but with warning that if you are trying to match anything but the most basic of colours, you may not get what you expect. Read less
Services Used: Invitations

MAP

 
1250 E. Acacia St., Ontario, CA 91761 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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