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Begin with a Grin

Wolcott , CT
EMAIL US
EMAIL US

LOCATION

Wolcott, CT US 06716 (map)
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Photography

REVIEWS

4.2
out of 5.0
4.6/5.0
3.8/5.0
4.2/5.0
4.4/5.0
4.2/5.0
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Sue
Wedding:
9/17/2010
1.8/5.0
Happy with photos, though not the overall headache and unprofessional behavior:
Where to begin? My engagement pics came out so-so, I felt they were rushed. Sue Cunningham assisted in positioning us in front of nice backgrounds but other than that, provided no guidance or direction.
I purchased a package with 2 photographers- one of the main reasons I chose her services (decent price for 2 photographers). However, only Sue showed up on the day of the wedding. I guess there was a family emergency- an unforeseen circumstance, so I left it at that & decided we could discuss after the wedding. I was happy I had at least one photographer. She again provided minimal guidance while taking the group shots; it was mainly my wedding party providing ideas. She seemed annoyed with some of the shots, definitely displayed no personality. Her photography approach is to remain "incognito" because she likes to capture "natural" shots. Well she was so incognito, I barely saw her and when looking for her she was nowhere to be found. Furthermore, she was contracted until 10pm but left early, she did not say bye or touch-base with me before she left & I have no pics of the bouquet or garter toss.
The saga continues...after the wedding I decided to kindly ask her for some credit since only one photographer showed, and I also paid for 2 photographer meals. She absolutely refused stating she did the work of 2 photographers (which is physically impossible) and that I received all these "extras & discounts." This claim was false. On our initial meeting, I stated what I wanted and she gave me a quote for a package (no extras/discounts). I guess now her prices are higher so she claims I received a discount. She blamed my DJ for not taking pics of the garter or bouquet- stating he refused to do these events earlier. Never once did she approach me during the wedding to say she was having troubles with my DJ, she just left and my guests saw her leave ~9:30pm. I confronted my DJ about this, he was upset that she would completely lie about the circumstances & give him a bad name. He sent her a very professional email to discuss this. In return her husband called the DJ and verbally threatened him, stating he was going to make his life a living hell. Guess he was a cop & also brought his authority into his threats! This is no joke! I warn you, please do not deal with these people. This is the most unprofessional business I've ever dealt with. Sue broke a contract and refused to give credit. Luckily I have my pics in my possession & overall I'm happy with them. I made the mistake of choosing a photographer for price, without having any personal references. Please don't do the same, choose venders that are known to be professional & care about customer service. You are paying a lot for their services & they should appreciate your wedding day!
Happy with photos, though not the overall headache and unprofessional behavior:
Where to begin? My engagement pics Read more...
Happy with photos, though not the overall headache and unprofessional behavior:
Where to begin? My engagement pics came out so-so, I felt they were rushed. Sue Cunningham assisted in positioning us in front of nice backgrounds but other than that, provided no guidance or direction.
I purchased a package with 2 photographers- one of the main reasons I chose her services (decent price for 2 photographers). However, only Sue showed up on the day of the wedding. I guess there was a family emergency- an unforeseen circumstance, so I left it at that & decided we could discuss after the wedding. I was happy I had at least one photographer. She again provided minimal guidance while taking the group shots; it was mainly my wedding party providing ideas. She seemed annoyed with some of the shots, definitely displayed no personality. Her photography approach is to remain "incognito" because she likes to capture "natural" shots. Well she was so incognito, I barely saw her and when looking for her she was nowhere to be found. Furthermore, she was contracted until 10pm but left early, she did not say bye or touch-base with me before she left & I have no pics of the bouquet or garter toss.
The saga continues...after the wedding I decided to kindly ask her for some credit since only one photographer showed, and I also paid for 2 photographer meals. She absolutely refused stating she did the work of 2 photographers (which is physically impossible) and that I received all these "extras & discounts." This claim was false. On our initial meeting, I stated what I wanted and she gave me a quote for a package (no extras/discounts). I guess now her prices are higher so she claims I received a discount. She blamed my DJ for not taking pics of the garter or bouquet- stating he refused to do these events earlier. Never once did she approach me during the wedding to say she was having troubles with my DJ, she just left and my guests saw her leave ~9:30pm. I confronted my DJ about this, he was upset that she would completely lie about the circumstances & give him a bad name. He sent her a very professional email to discuss this. In return her husband called the DJ and verbally threatened him, stating he was going to make his life a living hell. Guess he was a cop & also brought his authority into his threats! This is no joke! I warn you, please do not deal with these people. This is the most unprofessional business I've ever dealt with. Sue broke a contract and refused to give credit. Luckily I have my pics in my possession & overall I'm happy with them. I made the mistake of choosing a photographer for price, without having any personal references. Please don't do the same, choose venders that are known to be professional & care about customer service. You are paying a lot for their services & they should appreciate your wedding day! Read less
Services Used: Photography
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LindsayG
Wedding:
9/15/2007
4.4/5.0
I saw some photos that Sue Cunningham took at other weddings, including ones taken at the same venue where our wedding was held. She is a very talented photographer and photojounalist. She truly captured the day in its entirety and captured a lot of moments I would have otherwise missed or forgot about. We have a great time looking at our photos-especially since the day was such a blur.
Sue has a varity of packages to meet all prices ranges. Fortunately photography is one place where you dont have to spend an arm and a leg and still get amazing results. My advice is to first focus on the talent and style of the photographer-THEN decide the price youre willing to spend.
I saw some photos that Sue Cunningham took at other weddings, including ones taken at the same venue where our wedding was Read more...
I saw some photos that Sue Cunningham took at other weddings, including ones taken at the same venue where our wedding was held. She is a very talented photographer and photojounalist. She truly captured the day in its entirety and captured a lot of moments I would have otherwise missed or forgot about. We have a great time looking at our photos-especially since the day was such a blur.
Sue has a varity of packages to meet all prices ranges. Fortunately photography is one place where you dont have to spend an arm and a leg and still get amazing results. My advice is to first focus on the talent and style of the photographer-THEN decide the price youre willing to spend. Read less
Services Used: Photography
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christine
Wedding:
8/25/2007
5.0/5.0
I cannot even put a price to the work she has done. Absolutely priceless! I am speechless! I have been in tears (happy tears) all morning looking at the beauty she captured on our wedding day. I am so grateful to her for her support on my wedding day. I believe things in our lives happen for a reason and I am so happy to have connected with Begin with a Grin. Theses memories she has encapsulated will be forever in our hearts.
I cannot even put a price to the work she has done. Absolutely priceless! I am speechless! I have been in tears (happy Read more...
I cannot even put a price to the work she has done. Absolutely priceless! I am speechless! I have been in tears (happy tears) all morning looking at the beauty she captured on our wedding day. I am so grateful to her for her support on my wedding day. I believe things in our lives happen for a reason and I am so happy to have connected with Begin with a Grin. Theses memories she has encapsulated will be forever in our hearts. Read less
Services Used: Photography

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