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Bella Donna's Bridal Collection

Wyandotte , MI

LOCATION

2915 Biddle
Wyandotte, MI 48192 US

PHONE

734-282-4000

WEBSITE

View website
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Dress & Attire

REVIEWS

3.7
out of 5.0
3.6/5.0
3.7/5.0
3.8/5.0
3.8/5.0
3.6/5.0
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Anonymous
Wedding:
Recently Married
3.8/5.0
Went here for a prom dress and the staff was sort of rude. Prices can be kinda high. Quality is amazing.
Went here for a prom dress and the staff was sort of rude. Prices can be kinda high. Quality is amazing.
Went here for a prom dress and the staff was sort of rude. Prices can be kinda high. Quality is amazing. Read less
Services Used: Dress & Attire
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Mary
Wedding:
6/4/2016
0.5/5.0
I am writing this as I'm so appalled by one of your employees going into another business and playing games in said business. The employees had to find her and her 2 friends hiding on the 4th floor balcony eating candy. They were asked to leave the store due to their actions not because of as she claims height discrimination! She has lied since she opened her mouth, about this situation! So until JENNI makes an apology to this store and employees, I will tell everyone I know to boycott your store! She knows the wrong she did now she needs to make it a right!
I am writing this as I'm so appalled by one of your employees going into another business and playing games in said Read more...
I am writing this as I'm so appalled by one of your employees going into another business and playing games in said business. The employees had to find her and her 2 friends hiding on the 4th floor balcony eating candy. They were asked to leave the store due to their actions not because of as she claims height discrimination! She has lied since she opened her mouth, about this situation! So until JENNI makes an apology to this store and employees, I will tell everyone I know to boycott your store! She knows the wrong she did now she needs to make it a right! Read less
Services Used: Dress & Attire
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Katie M.
Wedding:
3/19/2016
4.4/5.0
I purchased a wedding gown from them back in September 2015. I was initially just shopping around, but we found a sample gown that I loved that was my size and so I had to have it. The salon was very nice about letting me put it on layaway for $200 and pay the remainder at my own pace. VERY FLEXIBLE for someone on a budget who hadn't even started setting aside funds for her wedding yet. They would have let me pay just $10/month if that's all I could afford. I took away start in quality of service, responsiveness, and professionalism because during the two times I've been to the salon, it was difficult for me to get noticed when walking in. No one to greet/help me. In fact, when I went to pay-off and pick-up my gown, I waited for several minutes before anyone noticed me at all. The seamstress who was on her wait out, noticed me, got the proper personnel for me to pay for the dress, and then helped me try it on. Overall though I was satisfied with my experience.
I purchased a wedding gown from them back in September 2015. I was initially just shopping around, but we found a sample Read more...
I purchased a wedding gown from them back in September 2015. I was initially just shopping around, but we found a sample gown that I loved that was my size and so I had to have it. The salon was very nice about letting me put it on layaway for $200 and pay the remainder at my own pace. VERY FLEXIBLE for someone on a budget who hadn't even started setting aside funds for her wedding yet. They would have let me pay just $10/month if that's all I could afford. I took away start in quality of service, responsiveness, and professionalism because during the two times I've been to the salon, it was difficult for me to get noticed when walking in. No one to greet/help me. In fact, when I went to pay-off and pick-up my gown, I waited for several minutes before anyone noticed me at all. The seamstress who was on her wait out, noticed me, got the proper personnel for me to pay for the dress, and then helped me try it on. Overall though I was satisfied with my experience. Read less
Services Used: Dress & Attire
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Whitney
Wedding:
11/7/2015
5.0/5.0
Two days after I got engaged, my mom suggested we make an appointment at Bella Donna's Bridal Collection just to look around since I hadn't yet given much thought to what style bridal gown I wanted. While it was true that I didn't yet know what I wanted, I definitely had ideas about what I *didn't* want. Or, at least I thought that was the case.

When we arrived for our appointment, I was promptly greeted and felt very attended to throughout our time in the store. The bridal consultant listened to what I shared about my preferences and selected a few dresses for me to try. However, as we were making our way through the store, she also started helping me open my mind to considering gowns that were more "bridal" and less "sophisticated cocktail party." I appreciated her insights and decided to throw caution to the wind. I ended up trying on seven gowns when I was in the store that evening, one of which was the Sophia Tolli Lavinia, an all lace gown with crystals throughout-- exactly what I said I *didn't* want, but was a suggestion from my bridal consultant. And what do you know? It was the dress I fell in love with! I made my purchase that night! Seven months later, my dress arrived as scheduled and without any issue. At the time, they were without a seamstress in the store and I was referred to a wonderful bridal seamstress in Canton for my bridal gown alterations. It was a bit of a hike but well worth it!

Many thanks to Bella Donna's Bridal Collection for their skilled and knowledgeable bridal consultants and for the wonderful service I received!
Two days after I got engaged, my mom suggested we make an appointment at Bella Donna's Bridal Collection just to look Read more...
Two days after I got engaged, my mom suggested we make an appointment at Bella Donna's Bridal Collection just to look around since I hadn't yet given much thought to what style bridal gown I wanted. While it was true that I didn't yet know what I wanted, I definitely had ideas about what I *didn't* want. Or, at least I thought that was the case.

When we arrived for our appointment, I was promptly greeted and felt very attended to throughout our time in the store. The bridal consultant listened to what I shared about my preferences and selected a few dresses for me to try. However, as we were making our way through the store, she also started helping me open my mind to considering gowns that were more "bridal" and less "sophisticated cocktail party." I appreciated her insights and decided to throw caution to the wind. I ended up trying on seven gowns when I was in the store that evening, one of which was the Sophia Tolli Lavinia, an all lace gown with crystals throughout-- exactly what I said I *didn't* want, but was a suggestion from my bridal consultant. And what do you know? It was the dress I fell in love with! I made my purchase that night! Seven months later, my dress arrived as scheduled and without any issue. At the time, they were without a seamstress in the store and I was referred to a wonderful bridal seamstress in Canton for my bridal gown alterations. It was a bit of a hike but well worth it!

Many thanks to Bella Donna's Bridal Collection for their skilled and knowledgeable bridal consultants and for the wonderful service I received! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I think Bella Donna's has the best selection of wedding gowns. I visited their store over the weekend, they were super busy, but still had time to give me the much attention I needed. I would recommend making an appointment though. This way the sales people can be ready for you.
I am a plus size gal and they were so helpful and made my experience enjoyable. Being a little hesitant because of my size, my girl there, Jan made me feel so beautiful and elegant with the dress she found for me! I will always be greatful, thank you Bella Donna's and Jan.
I think Bella Donna's has the best selection of wedding gowns. I visited their store over the weekend, they were super Read more...
I think Bella Donna's has the best selection of wedding gowns. I visited their store over the weekend, they were super busy, but still had time to give me the much attention I needed. I would recommend making an appointment though. This way the sales people can be ready for you.
I am a plus size gal and they were so helpful and made my experience enjoyable. Being a little hesitant because of my size, my girl there, Jan made me feel so beautiful and elegant with the dress she found for me! I will always be greatful, thank you Bella Donna's and Jan. Read less
Services Used: Flowers, Jewelry, Unique Services
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Anonymous
Wedding:
1+ year ago
0.0/5.0
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this store. The experience my bridesmaids and I had was way less than the joyous occasion it should have been. First off, we ordered our dresses in January and were told that the dresses would take 4-5 months to get in, so June they should have been here, right? WRONG! The dresses just came in, 2 weeks before the wedding, and as we were calling every Monday for 2 months, we were told the dresses would be in on that Friday...lie after lie. When we finally went to pick up our dresses the day they came in, the sales associates blamed the dress company for the delay. If that were the case, advise your customers of this fact and tell them to back date the event date! Instead of taking ownership for their mistake and offering a discount or alterations, we were offered nothing aside from our wrinkled dresses inside of ripped bags (one of which did not even have a bag!) Oh and did I mention they called the police saying we were causing a scene in front of their customers?! Newsflash, we were your customers! Instead of calling your manager who then called the owner, how about giving that phone to one of us to speak to someone in charge of that business?? The worst customer service I have ever experienced, I am completely disgusted with the way this store handled this situation! I have heard nothing but terrible things about this place ever since we went public with the debacle the happened to us.
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this Read more...
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this store. The experience my bridesmaids and I had was way less than the joyous occasion it should have been. First off, we ordered our dresses in January and were told that the dresses would take 4-5 months to get in, so June they should have been here, right? WRONG! The dresses just came in, 2 weeks before the wedding, and as we were calling every Monday for 2 months, we were told the dresses would be in on that Friday...lie after lie. When we finally went to pick up our dresses the day they came in, the sales associates blamed the dress company for the delay. If that were the case, advise your customers of this fact and tell them to back date the event date! Instead of taking ownership for their mistake and offering a discount or alterations, we were offered nothing aside from our wrinkled dresses inside of ripped bags (one of which did not even have a bag!) Oh and did I mention they called the police saying we were causing a scene in front of their customers?! Newsflash, we were your customers! Instead of calling your manager who then called the owner, how about giving that phone to one of us to speak to someone in charge of that business?? The worst customer service I have ever experienced, I am completely disgusted with the way this store handled this situation! I have heard nothing but terrible things about this place ever since we went public with the debacle the happened to us. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I loved the atmosphere there and the lady that was helping was the best
I loved the atmosphere there and the lady that was helping was the best
I loved the atmosphere there and the lady that was helping was the best Read less
Services Used: Dress & Attire
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Danielle
Wedding:
9/20/2014
5.0/5.0
To be completely honest dress shopping for me wasn't all it was cracked up to be, I was discouraged and overwhelmed. I went to several places and tried on dress after dress but nothing was working. I went to Bella Donna's one day by myself just to look around, the owner was incredible! She listened to what I wanted down to every last detail, we looked dress by dress rack by rack and found two (totally opposite from one another) but perfect, I made an appointment to come back with my mother & mother-in-law. The owner of the salon is honestly the only reason I walked down the aisle feeling like a beautiful bride. I can not thank her enough. Everyone commented on my dress that night and while I know I was supposed to be the center of attention that day, my dress stole the show. Thank you Bella Donna's for turning a terrible dress hunting nightmare into my fairy tale.
To be completely honest dress shopping for me wasn't all it was cracked up to be, I was discouraged and overwhelmed. I Read more...
To be completely honest dress shopping for me wasn't all it was cracked up to be, I was discouraged and overwhelmed. I went to several places and tried on dress after dress but nothing was working. I went to Bella Donna's one day by myself just to look around, the owner was incredible! She listened to what I wanted down to every last detail, we looked dress by dress rack by rack and found two (totally opposite from one another) but perfect, I made an appointment to come back with my mother & mother-in-law. The owner of the salon is honestly the only reason I walked down the aisle feeling like a beautiful bride. I can not thank her enough. Everyone commented on my dress that night and while I know I was supposed to be the center of attention that day, my dress stole the show. Thank you Bella Donna's for turning a terrible dress hunting nightmare into my fairy tale. Read less
Services Used: Dress & Attire
Default vendor profile pic
Chelsea
Wedding:
9/19/2014
5.0/5.0
I bought my wedding dress from Bella Donna's about a year ago. I was a bit skeptical at first because of all the bad reviews but, I'm glad that I ignored them and visited the salon. I made an appointment on a Saturday for me, my mother, mother-in-law, and two friends. The woman that helped us was very friendly and knowledgeable about the dresses and helped me pull some that were like the pictures that I brought in. She helped me dress and lugged these huge dresses in and out of my dressing room. I ended up finding the dress of my dreams which was a David Tutera for mon cheri. I ordered the dress that day and was surprised when I got a call a few weeks earlier than quoted that the dress was ready and available to be picked up.
Since my earlier experience was a good one, I decided to have my bridesmaids get there dresses at Bella Donna's as well. The consultant helping us with that appointment was very patient and helped me with picking out which dress line came in which color (it was actually kind of confusing and overwhelming). The salon always made follow up calls when they said they were going to and were nothing short of professional. I even went in there a third time right before my wedding to find something for my hair and they were attentive and helpful. I don't know why previous brides had such a bad experience with this place but, mine was great and I'd recommend it to all of my friends.
I bought my wedding dress from Bella Donna's about a year ago. I was a bit skeptical at first because of all the bad Read more...
I bought my wedding dress from Bella Donna's about a year ago. I was a bit skeptical at first because of all the bad reviews but, I'm glad that I ignored them and visited the salon. I made an appointment on a Saturday for me, my mother, mother-in-law, and two friends. The woman that helped us was very friendly and knowledgeable about the dresses and helped me pull some that were like the pictures that I brought in. She helped me dress and lugged these huge dresses in and out of my dressing room. I ended up finding the dress of my dreams which was a David Tutera for mon cheri. I ordered the dress that day and was surprised when I got a call a few weeks earlier than quoted that the dress was ready and available to be picked up.
Since my earlier experience was a good one, I decided to have my bridesmaids get there dresses at Bella Donna's as well. The consultant helping us with that appointment was very patient and helped me with picking out which dress line came in which color (it was actually kind of confusing and overwhelming). The salon always made follow up calls when they said they were going to and were nothing short of professional. I even went in there a third time right before my wedding to find something for my hair and they were attentive and helpful. I don't know why previous brides had such a bad experience with this place but, mine was great and I'd recommend it to all of my friends. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Very nice staff . They helped me picked out my wedding dress. They made a special order for me and called me the same day my wedding dress arrived. They also recomended where i can do alterations. Excellent place.
Very nice staff . They helped me picked out my wedding dress. They made a special order for me and called me the same day Read more...
Very nice staff . They helped me picked out my wedding dress. They made a special order for me and called me the same day my wedding dress arrived. They also recomended where i can do alterations. Excellent place. Read less
Services Used: Dress & Attire
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