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Bella Donna's Bridal Collection

Wyandotte , MI

LOCATION

2915 Biddle
Wyandotte, MI US 48192 (map)
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

3.1
out of 5.0
3.0/5.0
3.2/5.0
3.2/5.0
3.2/5.0
3.0/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
I loved the atmosphere there and the lady that was helping was the best
I loved the atmosphere there and the lady that was helping was the best
I loved the atmosphere there and the lady that was helping was the best Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
DO NOT GO TO THIS STORE!!
My wedding is less than 3 wks away and my bridesmaid dresses still are not in. Gave them 6 months to get the dresses in. Every week they lie on when the dresses will be in and they have no idea on the status of their orders. Do not go to this store!! No need to be stressed before your big day!
DO NOT GO TO THIS STORE!!
My wedding is less than 3 wks away and my bridesmaid dresses still are not in. Gave them 6 Read more...
DO NOT GO TO THIS STORE!!
My wedding is less than 3 wks away and my bridesmaid dresses still are not in. Gave them 6 months to get the dresses in. Every week they lie on when the dresses will be in and they have no idea on the status of their orders. Do not go to this store!! No need to be stressed before your big day! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this store. The experience my bridesmaids and I had was way less than the joyous occasion it should have been. First off, we ordered our dresses in January and were told that the dresses would take 4-5 months to get in, so June they should have been here, right? WRONG! The dresses just came in, 2 weeks before the wedding, and as we were calling every Monday for 2 months, we were told the dresses would be in on that Friday...lie after lie. When we finally went to pick up our dresses the day they came in, the sales associates blamed the dress company for the delay. If that were the case, advise your customers of this fact and tell them to back date the event date! Instead of taking ownership for their mistake and offering a discount or alterations, we were offered nothing aside from our wrinkled dresses inside of ripped bags (one of which did not even have a bag!) Oh and did I mention they called the police saying we were causing a scene in front of their customers?! Newsflash, we were your customers! Instead of calling your manager who then called the owner, how about giving that phone to one of us to speak to someone in charge of that business?? The worst customer service I have ever experienced, I am completely disgusted with the way this store handled this situation! I have heard nothing but terrible things about this place ever since we went public with the debacle the happened to us.
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this Read more...
DO NOT STEP FOOT IN THIS STORE!!!! Unless you want to be treated like a second class citizen, do not ever go to this store. The experience my bridesmaids and I had was way less than the joyous occasion it should have been. First off, we ordered our dresses in January and were told that the dresses would take 4-5 months to get in, so June they should have been here, right? WRONG! The dresses just came in, 2 weeks before the wedding, and as we were calling every Monday for 2 months, we were told the dresses would be in on that Friday...lie after lie. When we finally went to pick up our dresses the day they came in, the sales associates blamed the dress company for the delay. If that were the case, advise your customers of this fact and tell them to back date the event date! Instead of taking ownership for their mistake and offering a discount or alterations, we were offered nothing aside from our wrinkled dresses inside of ripped bags (one of which did not even have a bag!) Oh and did I mention they called the police saying we were causing a scene in front of their customers?! Newsflash, we were your customers! Instead of calling your manager who then called the owner, how about giving that phone to one of us to speak to someone in charge of that business?? The worst customer service I have ever experienced, I am completely disgusted with the way this store handled this situation! I have heard nothing but terrible things about this place ever since we went public with the debacle the happened to us. Read less
Services Used: Dress & Attire
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Victoria
Wedding:
6/29/2013
0.5/5.0
Worst experience of the entire wedding planning. These people are completely inconsiderate, unprofessional, inept, and rude. Save yourself the heartache and stress and find another bridal shop. I only had three bridesmaids. My sister drove 2 hours to pick up her dress only to discover that it was the wrong fabric and color. I could tell it was not right before they took it out of the plastic. They had not even bothered to check the dresses against the order receipt before calling to say the dresses were here. Then add on several weeks of drama and lack of responsiveness / no sense of urgency on getting her the correct dress. Seriously, don't torture yourself. They don't deserve your business!
Worst experience of the entire wedding planning. These people are completely inconsiderate, unprofessional, inept, and Read more...
Worst experience of the entire wedding planning. These people are completely inconsiderate, unprofessional, inept, and rude. Save yourself the heartache and stress and find another bridal shop. I only had three bridesmaids. My sister drove 2 hours to pick up her dress only to discover that it was the wrong fabric and color. I could tell it was not right before they took it out of the plastic. They had not even bothered to check the dresses against the order receipt before calling to say the dresses were here. Then add on several weeks of drama and lack of responsiveness / no sense of urgency on getting her the correct dress. Seriously, don't torture yourself. They don't deserve your business! Read less
Services Used: Dress & Attire
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Nakiema
Wedding:
6/9/2013
5.0/5.0
I went to alot of stores and i found my dream dress, i had been looking for a particular dress that i saw somewhere else about 4yrs ago and couldnt find it till i walk in Belladonna. When i saw this dress i thought this couldnt be the dress well i saw this dress at David Bridal 4yrs ago for $500 and i find it here for $800 and my budget for a dress was $500 so i thought about it for a week and went back it was half off. I was the happiest Bride could be. They were awesome to work with and a friendly enviroment.
I went to alot of stores and i found my dream dress, i had been looking for a particular dress that i saw somewhere else Read more...
I went to alot of stores and i found my dream dress, i had been looking for a particular dress that i saw somewhere else about 4yrs ago and couldnt find it till i walk in Belladonna. When i saw this dress i thought this couldnt be the dress well i saw this dress at David Bridal 4yrs ago for $500 and i find it here for $800 and my budget for a dress was $500 so i thought about it for a week and went back it was half off. I was the happiest Bride could be. They were awesome to work with and a friendly enviroment. Read less
Services Used: Band, Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.2/5.0
Initially, when I first showed up, they were very helpful and prompt and friendly. The had a nice, large selection of dresses, and helped me find the perfect dress for my wedding. Everything went perfectly, until I paid for my dress. Then everything changed. They neglected to call me when my dress was ready, they lost my order and payment info in their system, and they hung up on me because they were "too busy" when I called about my dress. When I went to pick it up, their attitude changed from helpful and accommodating to snotty and standoffish. They were also going to try to charge me for a dress bag, after paying several hundred dollars for a dress there.

Overall, I am very happy with my dress purchase there, but the service leaves something to be desired.
Initially, when I first showed up, they were very helpful and prompt and friendly. The had a nice, large selection of Read more...
Initially, when I first showed up, they were very helpful and prompt and friendly. The had a nice, large selection of dresses, and helped me find the perfect dress for my wedding. Everything went perfectly, until I paid for my dress. Then everything changed. They neglected to call me when my dress was ready, they lost my order and payment info in their system, and they hung up on me because they were "too busy" when I called about my dress. When I went to pick it up, their attitude changed from helpful and accommodating to snotty and standoffish. They were also going to try to charge me for a dress bag, after paying several hundred dollars for a dress there.

Overall, I am very happy with my dress purchase there, but the service leaves something to be desired. Read less
Services Used: Dress & Attire
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CeCelia
Wedding:
9/25/2011
3.6/5.0
Had to have my dress altered 4 times because they kept doing it wrong, 3 times within the last 2 weeks. Didn't even have time to try it out after the last alteration. AND my alterations were more than my dress.The dress=beautiful, alterations=nightmare.
Had to have my dress altered 4 times because they kept doing it wrong, 3 times within the last 2 weeks. Didn't even have Read more...
Had to have my dress altered 4 times because they kept doing it wrong, 3 times within the last 2 weeks. Didn't even have time to try it out after the last alteration. AND my alterations were more than my dress.The dress=beautiful, alterations=nightmare. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
8/27/2011
5.0/5.0
I purchased my dress at Bella Donna's. Before I finally ordered it I was in probably 4 or 5 times. Every visit was very pleasant and the staff was extremely helpful and patient!!
I purchased my dress at Bella Donna's. Before I finally ordered it I was in probably 4 or 5 times. Every visit was very Read more...
I purchased my dress at Bella Donna's. Before I finally ordered it I was in probably 4 or 5 times. Every visit was very pleasant and the staff was extremely helpful and patient!! Read less
Services Used: Dress & Attire
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sah224
Wedding:
10/10/2009
4.9/5.0
I found the perfect dress on my first outing. Afore helped and she is amazing. The first dress that I tried on, I fell in love with. I tried others but she hit the nail on the head with the first try. Alterations are a bit pricey if you ask me but that's probably just the industry.
This is a beautiful little boutique and everyone is very helpful. They also offer a range of gowns and other dresses (bridesmaids, etc.).
I found the perfect dress on my first outing. Afore helped and she is amazing. The first dress that I tried on, I fell in Read more...
I found the perfect dress on my first outing. Afore helped and she is amazing. The first dress that I tried on, I fell in love with. I tried others but she hit the nail on the head with the first try. Alterations are a bit pricey if you ask me but that's probably just the industry.
This is a beautiful little boutique and everyone is very helpful. They also offer a range of gowns and other dresses (bridesmaids, etc.). Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
rose_bud2002
Wedding:
5/16/2009
5.0/5.0
Bella Donna's was a great wedding salon. The staff was all very helpful and patient when trying to find the perfect wedding dress. Also, when I purchesed my dress there my bridesmaids received 20% off of their dresses. I highly recommonend them for all brides in Southeast Michigan.
Bella Donna's was a great wedding salon. The staff was all very helpful and patient when trying to find the perfect Read more...
Bella Donna's was a great wedding salon. The staff was all very helpful and patient when trying to find the perfect wedding dress. Also, when I purchesed my dress there my bridesmaids received 20% off of their dresses. I highly recommonend them for all brides in Southeast Michigan. Read less
Services Used: Dress & Attire, Jewelry

MAP

 
2915 Biddle, Wyandotte, MI 48192 See On Map
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