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(6)

Bella Photography

Rochester , MN

LOCATION

Rochester, MN US

WEBSITE

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Photography

REVIEWS

3.3
out of 5.0
3.3/5.0
3.2/5.0
3.3/5.0
3.3/5.0
3.2/5.0
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Amanda
Wedding:
10/9/2010
2.6/5.0
My photographer called me 2 weeks before my wedding to let me know that he booked himself for our wedding day. which I had sent him several emails about the correct date and he said numerous time that he had it corrected. he did send a different photographer who he said had alot of expereince. We are still waiting to see our pictures but I am very worried about how they will look. She was not creative and we didnt have enough time and I think they were overpriced. if I had known he was going to back out on me I would have never booked Bella. Good luck if you chose them.
My photographer called me 2 weeks before my wedding to let me know that he booked himself for our wedding day. which I had Read more...
My photographer called me 2 weeks before my wedding to let me know that he booked himself for our wedding day. which I had sent him several emails about the correct date and he said numerous time that he had it corrected. he did send a different photographer who he said had alot of expereince. We are still waiting to see our pictures but I am very worried about how they will look. She was not creative and we didnt have enough time and I think they were overpriced. if I had known he was going to back out on me I would have never booked Bella. Good luck if you chose them. Read less
Services Used: Photography
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Bella
Wedding:
4/10/2010
4.7/5.0
It was awkard having the same name of the photographer but that doesn't matter, she did a wonderful job with our photographs. We got some amazing scenes and backgrounds, I'm really impressed with the job. The photo quality is near perfect, and all my photo's have their own memory linked with them.
It was awkard having the same name of the photographer but that doesn't matter, she did a wonderful job with our Read more...
It was awkard having the same name of the photographer but that doesn't matter, she did a wonderful job with our photographs. We got some amazing scenes and backgrounds, I'm really impressed with the job. The photo quality is near perfect, and all my photo's have their own memory linked with them. Read less
Services Used: Photography
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Planning to Perfection
Wedding:
9/25/2009
2.2/5.0
I used to be an Event Manager for Marriott Hotels and we would recommend Bella Photography to all of our clients. I really loved their work so of course when my wedding day came, I knew I just had to have them. We set up an appointment to meet with a consultant. We met at a local Starbucks because apparently you get assigned to a consultant and they don?t actually have a home base office in the area.

The meeting went well, the sales girl was a bit pushy at times. She did try and sell us on things, more so than actually listening to what we wanted. She promised us several ?deals? and free items if we booked by a certain time, etc. Although I liked the fact that you could go online and rate other photos to pick out your photo style, I wasn?t excited about the fact that we weren?t able to actually meet our photographer. She made it seem like we were being ridiculous. We finally decided to sign because she gave us some great deals.

We had briefly discussed a videographer which she had forgotten to bring the pricing for this (even after I told her I wanted to hear more about that). A few days after signing paperwork we were informed that our ?special deal? was not applicable anymore. This went on several times. So the original ?deal? we thought we were getting, we were actually no longer getting. She promised us one thing, and then took it back on several occasions.

There was also several questions about the bill she was sending us. There were now added in costs that we were not aware of before and when we questioned her, she had a hard time explaining to us what they were. The good thing is, we only put $50.00 down to hold the date and we were able to cancel our contract and get the $50.00 back. The sales woman was not too happy and was a bit rude when we told her we wanted to cancel. She even continued to forget after I asked several times about the videographer packages (which I never did actually find out how much they were) as well as there were several mistakes in our contract on numerous occasions. When I would remind her that this album size is wrong, or this package is wrong, she talked to me more like it was my fault, rather than hers, but yet the mistakes were supposed to be taken care of, and somehow every time we got a new contract ? there was another new mistake. It felt like she didn?t really listen to us, promised us all kinds of ?freebies? to get us to sign, but then took them all back once we signed.

I think overall the company does wonderful photographs but I?m glad that we were able to get our deposit money back and not have to go with them for our photographer. We ended up going with The Pros for our photographer and videographer and are getting a better deal and much better customer service.
I used to be an Event Manager for Marriott Hotels and we would recommend Bella Photography to all of our clients. I really Read more...
I used to be an Event Manager for Marriott Hotels and we would recommend Bella Photography to all of our clients. I really loved their work so of course when my wedding day came, I knew I just had to have them. We set up an appointment to meet with a consultant. We met at a local Starbucks because apparently you get assigned to a consultant and they don?t actually have a home base office in the area.

The meeting went well, the sales girl was a bit pushy at times. She did try and sell us on things, more so than actually listening to what we wanted. She promised us several ?deals? and free items if we booked by a certain time, etc. Although I liked the fact that you could go online and rate other photos to pick out your photo style, I wasn?t excited about the fact that we weren?t able to actually meet our photographer. She made it seem like we were being ridiculous. We finally decided to sign because she gave us some great deals.

We had briefly discussed a videographer which she had forgotten to bring the pricing for this (even after I told her I wanted to hear more about that). A few days after signing paperwork we were informed that our ?special deal? was not applicable anymore. This went on several times. So the original ?deal? we thought we were getting, we were actually no longer getting. She promised us one thing, and then took it back on several occasions.

There was also several questions about the bill she was sending us. There were now added in costs that we were not aware of before and when we questioned her, she had a hard time explaining to us what they were. The good thing is, we only put $50.00 down to hold the date and we were able to cancel our contract and get the $50.00 back. The sales woman was not too happy and was a bit rude when we told her we wanted to cancel. She even continued to forget after I asked several times about the videographer packages (which I never did actually find out how much they were) as well as there were several mistakes in our contract on numerous occasions. When I would remind her that this album size is wrong, or this package is wrong, she talked to me more like it was my fault, rather than hers, but yet the mistakes were supposed to be taken care of, and somehow every time we got a new contract ? there was another new mistake. It felt like she didn?t really listen to us, promised us all kinds of ?freebies? to get us to sign, but then took them all back once we signed.

I think overall the company does wonderful photographs but I?m glad that we were able to get our deposit money back and not have to go with them for our photographer. We ended up going with The Pros for our photographer and videographer and are getting a better deal and much better customer service. Read less
Services Used: Photography
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Michael
Wedding:
8/16/2008
5.0/5.0
Highly recommend !!!
Highly recommend !!!
Highly recommend !!! Read less
Services Used: Photography
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Katie
Wedding:
5/31/2008
4.6/5.0
My wedding pictures turned out absolutely GORGEOUS! We were supposed to only have one photographer the day of the wedding, but the owner (who we had been in talks with) decided he wanted to show up and help. So we got 2 photographers for the price of one.

One thing I would recommend is that you get a package with a LOT of photos. They set up a photo booth at our reception (common in most packages) and there are a lot of those photos that didn't show up on our proofs.

Our pictures were up online in about a week for us to order. They also handed out little cards at the reception with our engagement pictures and information for our guests to order pictures which I thought was very cool.

I would definitely recommend these guys, they know what they're doing!
My wedding pictures turned out absolutely GORGEOUS! We were supposed to only have one photographer the day of the wedding, Read more...
My wedding pictures turned out absolutely GORGEOUS! We were supposed to only have one photographer the day of the wedding, but the owner (who we had been in talks with) decided he wanted to show up and help. So we got 2 photographers for the price of one.

One thing I would recommend is that you get a package with a LOT of photos. They set up a photo booth at our reception (common in most packages) and there are a lot of those photos that didn't show up on our proofs.

Our pictures were up online in about a week for us to order. They also handed out little cards at the reception with our engagement pictures and information for our guests to order pictures which I thought was very cool.

I would definitely recommend these guys, they know what they're doing! Read less
Services Used: Photography
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Anonymous
Wedding:
2+ years ago
0.5/5.0
He was demanding and not flexible and the worst part is that he was a terrible photographer. The pictures are terrible, we can't get that day back.
He was demanding and not flexible and the worst part is that he was a terrible photographer. The pictures are terrible, we Read more...
He was demanding and not flexible and the worst part is that he was a terrible photographer. The pictures are terrible, we can't get that day back. Read less
Services Used: Photography
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