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Bella's

Lubbock , TX

LOCATION

3501 50th Street, Suite 200
Lubbock, TX US 79413 (map)

PHONE

806-793-3884

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bella’s was established over 20 years ago and our staff possesses a combined 46 years of experience. Cindy, our store manager, along with her staff, ensures that every bride receives the... Read more
Bella’s was established over 20 years ago and our staff possesses a combined 46 years of experience. Cindy, our store manager, along with her staff, ensures that every bride receives the ultimate customer service and bridal consultation, resulting in as stress-free an experience as possible. Bella’s has a wide selection of bridal gowns, bridesmaid fashions and flower girl dresses to choose from, as well as all accessories needed to complete your bridal attire. We also offer the latest in prom fashions each season, including shoes, jewelry and other accessories. We know this is a special night in a teen’s life so we do not duplicate any dresses we sell for the same prom. Presentation dresses are also now available in our boutique. We sincerely hope you will come visit the Bella’s staff at 3501-50th Street in Mission Plaza and take advantage of the experience and services we offer for yourself. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

3.4
out of 5.0
3.4/5.0
3.3/5.0
3.4/5.0
3.4/5.0
3.2/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
I walked in and everything was neatly displayed and organized. I tried on three different styles and then my consultant knew which dress would fit my personality. I had tried on many dresses before this appoint atto a different bridal gown shop but they were not as helpful as Bella's.
I walked in and everything was neatly displayed and organized. I tried on three different styles and then my consultant Read more...
I walked in and everything was neatly displayed and organized. I tried on three different styles and then my consultant knew which dress would fit my personality. I had tried on many dresses before this appoint atto a different bridal gown shop but they were not as helpful as Bella's. Read less
Services Used: Dress & Attire
Bella's responded with the following comments:

Thank You for your kind review! We appreciate you taking the time to give us some positive feedback. We are also pleased that you enjoyed your experience with us. We look forward to seeing you again for any future bridal or formal wear needs. Thanks!
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Anonymous
Wedding:
2/9/2013
5.0/5.0
Bella's Bridal helped me so much to find my perfect dress! They were so friendly and weren't just trying to make a sale. They were really interested in helping me to find the dress that I wanted. They also had many dresses to select from! I would definitely recommend that you look for your wedding dress at Bella's!!
Bella's Bridal helped me so much to find my perfect dress! They were so friendly and weren't just trying to make a sale. Read more...
Bella's Bridal helped me so much to find my perfect dress! They were so friendly and weren't just trying to make a sale. They were really interested in helping me to find the dress that I wanted. They also had many dresses to select from! I would definitely recommend that you look for your wedding dress at Bella's!! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
3/10/2007
4.8/5.0
Extremely helpful. Alterations were done perfectly. The seamstress made everything go together well and look nice. Everyone was helpful and courteous. I got my dress 50% off! They have a great collection, a wonderful staff, and a wonderful seamstress.
Extremely helpful. Alterations were done perfectly. The seamstress made everything go together well and look nice. Read more...
Extremely helpful. Alterations were done perfectly. The seamstress made everything go together well and look nice. Everyone was helpful and courteous. I got my dress 50% off! They have a great collection, a wonderful staff, and a wonderful seamstress. Read less
Services Used: Dress & Attire
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Chelsea Hester
Wedding:
6/11/2011
4.8/5.0
As most brides do, I loved my wedding dress! The staff was very professional and helped my dress shopping experience all that I'd hoped it'd be. I ended up with a dress that was on the floor and had to get it altered down 2 whole sizes and you would never know it by looking at the dress! They did a wonderful job with altering my dress; we even were able to add embellishment to the body of the dress! Bella's is a great place to find "the dress!"
As most brides do, I loved my wedding dress! The staff was very professional and helped my dress shopping experience all Read more...
As most brides do, I loved my wedding dress! The staff was very professional and helped my dress shopping experience all that I'd hoped it'd be. I ended up with a dress that was on the floor and had to get it altered down 2 whole sizes and you would never know it by looking at the dress! They did a wonderful job with altering my dress; we even were able to add embellishment to the body of the dress! Bella's is a great place to find "the dress!" Read less
Services Used: Dress & Attire
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ttu_nerissa
Wedding:
12/16/2006
4.6/5.0
Great service!! They even deliver the dress themselves to the location of the wedding and dress you so that you will look your best and to ensure nothing happens to the dress before the wedding. Great discounts on bridesmaid dresses too if you you purchase your wedding dress from them!!
Great service!! They even deliver the dress themselves to the location of the wedding and dress you so that you will look Read more...
Great service!! They even deliver the dress themselves to the location of the wedding and dress you so that you will look your best and to ensure nothing happens to the dress before the wedding. Great discounts on bridesmaid dresses too if you you purchase your wedding dress from them!! Read less
Services Used: Dress & Attire
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Samantha
Wedding:
7/28/2007
4.5/5.0
They are great, they have name brand dresses (they carry the ones straight out of the bridal magazines) and they have amazing prices. I bought a Mori Lee dress for $465. I also bought my shoes from them and I absolutely love them. I purchased my bridesmaids dresses through them as well and we received all the dresses we ordered extremely early compared to their estimated arrival. They have great deals when you buy your wedding dress and your bridesmaids dresses. I would completely recommend them to anyone!
They are great, they have name brand dresses (they carry the ones straight out of the bridal magazines) and they have Read more...
They are great, they have name brand dresses (they carry the ones straight out of the bridal magazines) and they have amazing prices. I bought a Mori Lee dress for $465. I also bought my shoes from them and I absolutely love them. I purchased my bridesmaids dresses through them as well and we received all the dresses we ordered extremely early compared to their estimated arrival. They have great deals when you buy your wedding dress and your bridesmaids dresses. I would completely recommend them to anyone! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
4/21/2007
4.2/5.0
They were great. Prices were very competitive, service was wonderful and I couldn't have asked for a better experience. They even kept the dress until the day of the wedding and brought it to me at the church and helped me get all laced up. Most brides I know had to do that themselves. Super nice staff made my big day great!
They were great. Prices were very competitive, service was wonderful and I couldn't have asked for a better experience. Read more...
They were great. Prices were very competitive, service was wonderful and I couldn't have asked for a better experience. They even kept the dress until the day of the wedding and brought it to me at the church and helped me get all laced up. Most brides I know had to do that themselves. Super nice staff made my big day great! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.1/5.0
Got a Maggie Sotterro dress for 50% off the rack. Looked GREAT!
Got a Maggie Sotterro dress for 50% off the rack. Looked GREAT!
Got a Maggie Sotterro dress for 50% off the rack. Looked GREAT! Read less
Services Used: Dress & Attire
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the4givn01
Wedding:
1/1/2005
3.7/5.0
Great dress, but no refunds or exchanges if it is not exactly what you want when it comes in.
Great dress, but no refunds or exchanges if it is not exactly what you want when it comes in.
Great dress, but no refunds or exchanges if it is not exactly what you want when it comes in. Read less
Services Used: Dress & Attire
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krenayw
Wedding:
6/30/2007
3.7/5.0
Bella's had an excellent selection to choose from at very reasonable prices. However, I was somewhat disappointed at how many women actually took care of me. At most bridal shops, one employee takes care of the customer from start to finish. I went through 2 because of pregnancies, and didn't even know the lady that showed up the day of my wedding. I would have preferred a much more personal experience.
Bella's had an excellent selection to choose from at very reasonable prices. However, I was somewhat disappointed at how Read more...
Bella's had an excellent selection to choose from at very reasonable prices. However, I was somewhat disappointed at how many women actually took care of me. At most bridal shops, one employee takes care of the customer from start to finish. I went through 2 because of pregnancies, and didn't even know the lady that showed up the day of my wedding. I would have preferred a much more personal experience. Read less
Services Used: Dress & Attire
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Cassie
Wedding:
6/21/2008
3.7/5.0
My dress was beautiful. The alterations were perfect, and the girls at the shop were just great!
My dress was beautiful. The alterations were perfect, and the girls at the shop were just great!
My dress was beautiful. The alterations were perfect, and the girls at the shop were just great! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
9/19/2009
3.6/5.0
I found my dress at Bella's! The only thing that I didn't like was that they told me that I couldn't order a new dress due to the time, when the girl that was helping me told me that I could order it "rush". I know I went and tried to get my dress like 4 months before the wedding, but they should tell people when they are trying on the dresses that they have a certain amount of time. I did love the dress, just not that I had to pay full price for something off the floor that other people have tried on...
I found my dress at Bella's! The only thing that I didn't like was that they told me that I couldn't order a new dress due Read more...
I found my dress at Bella's! The only thing that I didn't like was that they told me that I couldn't order a new dress due to the time, when the girl that was helping me told me that I could order it "rush". I know I went and tried to get my dress like 4 months before the wedding, but they should tell people when they are trying on the dresses that they have a certain amount of time. I did love the dress, just not that I had to pay full price for something off the floor that other people have tried on... Read less
Services Used: Dress & Attire
Bella's responded with the following comments:

We tell all our prospective customers that it takes at least 4-6 months to order and receive a bridal gown. If they have less time than that, we can perhaps do a "rush" order and get a gown in less time. However, it is not always possible to do "rush" orders; that is entirely up to the vendors and this changes from time to time. So if the bride waits too late (less than 4 months) to order her gown a "rush" order may not be an option and it will be necessary to buy off the floor. Our consultants try to give customers a timeline for ordering their gowns but it is the customer's decision about when they place the order.
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Breanne
Wedding:
9/8/2012
3.5/5.0
Bella Bridal offers many bridal designers with both wedding gowns and bridesmaid dresses. I loved my Allure Couture gown and they had great recommendations for alterations. They also sell shoes and jewelry!
Bella Bridal offers many bridal designers with both wedding gowns and bridesmaid dresses. I loved my Allure Couture gown Read more...
Bella Bridal offers many bridal designers with both wedding gowns and bridesmaid dresses. I loved my Allure Couture gown and they had great recommendations for alterations. They also sell shoes and jewelry! Read less
Services Used: Dress & Attire
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Nina
Wedding:
6/16/2012
1.3/5.0
Besides the fact that my dress was stunning, this place was horrible! I found my dress out of town and away from my family so I went home to look for the dress. Bellas Bridal had the dress so we bought it. They were so nice when we paid but that's where it ends.

I guess shortly after our purchase, Bella's no longer offered alterations. They stated to us that since we bought the dress before this happened, that we could still get it altered there. After many phone calls and VERY RUDE responses, we finally got Bellas to honor their word. I have never been so displeased with a business before. The staff was completely unprofessional and to be quite honest, I felt they were prejudice. The worst part is that they are pretty much the only good place that offers a good selection (besides davids bridal).
Besides the fact that my dress was stunning, this place was horrible! I found my dress out of town and away from my family Read more...
Besides the fact that my dress was stunning, this place was horrible! I found my dress out of town and away from my family so I went home to look for the dress. Bellas Bridal had the dress so we bought it. They were so nice when we paid but that's where it ends.

I guess shortly after our purchase, Bella's no longer offered alterations. They stated to us that since we bought the dress before this happened, that we could still get it altered there. After many phone calls and VERY RUDE responses, we finally got Bellas to honor their word. I have never been so displeased with a business before. The staff was completely unprofessional and to be quite honest, I felt they were prejudice. The worst part is that they are pretty much the only good place that offers a good selection (besides davids bridal). Read less
Services Used: Dress & Attire
Bella's responded with the following comments:

Bella's did discontinue offering alterations services when our seamstress who had worked for us for 8 years decided to open her own business next door to us and handle all alterations directly. For brides who purchased during our 6-month transition period we advised them we would make arrangements with this seamstress, if they wished, to do their alterations. We also gave each customer a list of experienced seamstresses so they could decide where they wished to have their alterations done. When this bride came in for her fitting appointment (after the new shop was open), she stated she was there for her alterations fitting so our employee told her she would need to go next door to the new shop. The seamstress told the customer she did not have the dress so they came back to Bella's. We did have her dress and gave it to the seamstress who took it back to her shop and the appointment was done there with one of our employees assisting. Other than this misunderstanding about who had the dess, there was no problem getting her alterations done. As for the comment about pejudice, both employees who helped with this fitting were Hispanic so I'm not sure what prompted this impression. I regret that there was some confusion about her fitting, but the transition to the new arrangement for the majority of our customers went very well. There was never any suggestion that Bella's would not honor their commitment to this bride regarding her alterations or any other bride who purchased during our transition period.
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frustrated
Wedding:
2/27/2010
1.0/5.0
My experience with Bella's has been overly dissappointing and frustrating. I should have walked out when I first went to look for dresses and the sales girl helping me change into the dresses began telling methe sad story about her and her father's relationship. Here's a tip, complete strangers do not care about your personal drama and you should try to keep an experience like wedding dress shopping positive. It all went down hill from there. After I purchased my dress and it was ordered, I asked for a written description of my dress, after being blown off for about a month, I finally received the review. However, the overly competant team at Bella's gave me a description for the wrong dress, and even had the audacity to tell me that they needed to call the vendor and confirm that the correct dress was ordered. Alterations have been a nightmare. I will sum it up and give the short version. My dress was 2 weeks late being altered, it was not ready until the day of my bridal portaits, and I was forced to wait on it. Needless to say, I was over an hour late to my portaits which were scheduled to be taken outside, and since we were were trying to work with the sunset I was on a short time frame. Not suprisingly, due to Bella's lack of commitment and responsivenss,I wasn't able to take the pictures, after I had already spent well over $100 on hair and makeup. Now I will not have the portait for my wedding day. I would not recommend Bella's for anyone looking for the perfect wedding dress or special occasion dress. They are not responsible, professional and have the poorest customer service skills I have ever experienced. It is a shame it is so obvious they are just in the business to make money and have so little respect and care for the clients, that they do not know what is like to have a passion for what you do.
My experience with Bella's has been overly dissappointing and frustrating. I should have walked out when I first went to Read more...
My experience with Bella's has been overly dissappointing and frustrating. I should have walked out when I first went to look for dresses and the sales girl helping me change into the dresses began telling methe sad story about her and her father's relationship. Here's a tip, complete strangers do not care about your personal drama and you should try to keep an experience like wedding dress shopping positive. It all went down hill from there. After I purchased my dress and it was ordered, I asked for a written description of my dress, after being blown off for about a month, I finally received the review. However, the overly competant team at Bella's gave me a description for the wrong dress, and even had the audacity to tell me that they needed to call the vendor and confirm that the correct dress was ordered. Alterations have been a nightmare. I will sum it up and give the short version. My dress was 2 weeks late being altered, it was not ready until the day of my bridal portaits, and I was forced to wait on it. Needless to say, I was over an hour late to my portaits which were scheduled to be taken outside, and since we were were trying to work with the sunset I was on a short time frame. Not suprisingly, due to Bella's lack of commitment and responsivenss,I wasn't able to take the pictures, after I had already spent well over $100 on hair and makeup. Now I will not have the portait for my wedding day. I would not recommend Bella's for anyone looking for the perfect wedding dress or special occasion dress. They are not responsible, professional and have the poorest customer service skills I have ever experienced. It is a shame it is so obvious they are just in the business to make money and have so little respect and care for the clients, that they do not know what is like to have a passion for what you do. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
10/14/2006
0.4/5.0
I went in to buy my dress 5 months before my wedding. I was told that they could not get my dress in time, so I had to buy the floor sample. I got an extra discount for doing so, which was nice. I had to have some minor alterations done on my dress (hem, taking in the bust), and those alterations DOUBLED the cost of my dress!!!! I was charged even when the alterations lady had to fix a mistake. About 2 weeks before my wedding, I went in for one of my final fittings (I was about to have bridal portraits done as well), and my dress looked like a cat had attacked it. I was in tears. I had to cancel my portraits. The employees argued with me over the length of my dress when I said I wanted it to be left long enough to cover my shoes. Sadly, they must not have listened, because it was still too short and had to be let out. My skirt had an organza overlay, and the hem looked awful after they had to let it out. I actually went into the store 2 days before my wedding and told them that I was so upset about my dress. The employee that was supposed to come to the church to help me dress (she was amazing), did not come, and they sent a much less friendly and less helpful employee. We also purchased my bridesmaid dresses and shoes there. After 30 minutes of wearing her brand new shoes, one of the girl's shoe broke. The employee did not offer to help at all. Even over a year later, I can't imagine going back into that store, much less doing business with them. If you find a dress there, I suggest that you try to find the same dress at another store. If you have to buy it there, DO NOT get it altered there!!!! They do not seem to understand or care about your wedding day being one of the most important days of your life.
I went in to buy my dress 5 months before my wedding. I was told that they could not get my dress in time, so I had to buy Read more...
I went in to buy my dress 5 months before my wedding. I was told that they could not get my dress in time, so I had to buy the floor sample. I got an extra discount for doing so, which was nice. I had to have some minor alterations done on my dress (hem, taking in the bust), and those alterations DOUBLED the cost of my dress!!!! I was charged even when the alterations lady had to fix a mistake. About 2 weeks before my wedding, I went in for one of my final fittings (I was about to have bridal portraits done as well), and my dress looked like a cat had attacked it. I was in tears. I had to cancel my portraits. The employees argued with me over the length of my dress when I said I wanted it to be left long enough to cover my shoes. Sadly, they must not have listened, because it was still too short and had to be let out. My skirt had an organza overlay, and the hem looked awful after they had to let it out. I actually went into the store 2 days before my wedding and told them that I was so upset about my dress. The employee that was supposed to come to the church to help me dress (she was amazing), did not come, and they sent a much less friendly and less helpful employee. We also purchased my bridesmaid dresses and shoes there. After 30 minutes of wearing her brand new shoes, one of the girl's shoe broke. The employee did not offer to help at all. Even over a year later, I can't imagine going back into that store, much less doing business with them. If you find a dress there, I suggest that you try to find the same dress at another store. If you have to buy it there, DO NOT get it altered there!!!! They do not seem to understand or care about your wedding day being one of the most important days of your life. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
8/25/2007
0.0/5.0
I paid the money, but they did not provide their service. They didn't finish paid alterations and tore a hole in my dress. The owner is incompetent and allows the manager to treat customers horribly. Unless you show up with cash running out of your ears they don't want your business. They ruined my wedding planning experience.
I paid the money, but they did not provide their service. They didn't finish paid alterations and tore a hole in my dress. Read more...
I paid the money, but they did not provide their service. They didn't finish paid alterations and tore a hole in my dress. The owner is incompetent and allows the manager to treat customers horribly. Unless you show up with cash running out of your ears they don't want your business. They ruined my wedding planning experience. Read less
Services Used: Dress & Attire
Bella's responded with the following comments:

When Amanda's gown arrived she came in and tried it on and set up an appointment for alterations. Everything seemed fine at this point. After we had started alterations (she came in for her second fitting) she decided she wanted a different gown. She asked if we would take the first gown back, give her credit for it on the new gown she wanted and just let her pay the difference. When we told her we could not do this because alterations were already started and the gown was a special order, she became very abusive, cursing, yelling, kicking doors, disturbing other customers. It finally became necessary for us to ask her to leave the store. We made an appointment for her to come back that evening after we closed to pick up her gown. Our seamstress stopped work on all other customer's gowns so she could finish Amanda's gown that day. When they returned for the appointment, Amanda and her mother took the gown from our consultant, inspected the gown thoroughly, dressed Amanda in the gown (would not allow our consultant in the room) and continued checking over the gown while Amanda had it on. The gown fit perfectly; however, Amanda kept complaining that it didn't make her feel pretty and that she had never worn a size 14 in her life (the other gown she wanted was also a size 14). However, the only area needing alteration was the bust. They evidently found no hole in the gown at that time. She and her mother undressed Amanda (again would not allow the consultant to do so), put the gown in the bridal bag and left the store without paying for some of the alterations. Someone did come in the next morning and take care of the charges. It was only later when she began posting reviews that Amanda said there was a hole in her dress.

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3501 50th Street, Suite 200, Lubbock, TX 79413 See On Map
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