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Bella-Tiara

Serving Nationwide
CONTACT US
CONTACT US

LOCATION

Serving Nationwide, US

PHONE

718-381-3055

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Unique and affordable selection of exclusive and designer Bridal Accessories. Our collection includes a wide variety of Tiaras, Veils, Hair Combs, Jewelry, Purses and more. We realize... Read more
Unique and affordable selection of exclusive and designer Bridal Accessories. Our collection includes a wide variety of Tiaras, Veils, Hair Combs, Jewelry, Purses and more. We realize every bride has a unique style personality and with so many options, Bella Tiara is certain to have the perfect accessory to compliment yours. It's your wedding day - Be Elegant, Be Unique, Be Bella. Visit our website for Free Shipping details. Read less

PHOTOS

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INFO FOR DRESS & ATTIRE

What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Veils

INFO FOR JEWELRY

What kind of jewelry do you offer?
Costume Accessories, Designer Accessories

REVIEWS

3.5
out of 5.0
3.5/5.0
3.5/5.0
3.5/5.0
3.6/5.0
3.4/5.0
Sort by
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Anonymous
Wedding:
[Private]
0.0/5.0
This company has been nothing but a nightmare! They do not respond to emails or return phone calls in a timely manner and doing a return was a huge hassle. Stay away at all costs!
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
4.6/5.0
Helpful trying to work to fix our problem.
Services Used: Dress & Attire
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Sheryl
Wedding:
9/5/2014
5.0/5.0
I had been looking for the "most beautiful wedding veil" for months- the first time around I went with a "designer" in California which turned out to be one ugly looking veil :( So after going into ten boutique shops and David's bridal, I had found a great veil- I went online to see other store prices and the internet took me to Bella Tiara!! I searched and found similar veils to the one I saw- called the company and spoke with Antonella whom I found one of the sweetest and professional I've encountered in awhile!! She helped me in locating the perfect vail through great and quick communicative emails! I had noticed some negative feedback on wedding wire on her company but I as a witness and purchaser can 100% say communication, assistance and shipment was AMAZING!!
Services Used: Dress & Attire
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Lady
Wedding:
8/3/2014
4.8/5.0
I bought the Kara Tiara from the Royal collection for my wedding. From my first inquiry till I got my Tiara the Bella-Tiara team was very responsive. The Kara Tiara is the most beautiful and elegant piece of jewelry I have ever seen in my life.

The packaging for the Tiara was excellent, done carefully to protect the exquisite piece in the box. Am glad it came packaged that way so I can easily transport it to my destination wedding overseas.

Thank you for such a high quality product and I look forward to wearing my Tiara on my special day.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
0.5/5.0
I wouldn't recommend this company to my worst enemy! I ordered jewelry for my wedding, knowing that it could be returned if I didn't like it based on what their return policy is. I received my order and was disappointed in it so I emailed, as instructed by their website to return it and got no response. Tried calling and was told they don't do refunds, but store credit (not stated on their return policy page). Told them this was unacceptable and they said they would have to get owner approval. Tried again the next day and still have no resolution because the owner is never there. It's looking like I'm going to be stuck with this stuff that I paid over $100 for. DO NOT BUY FROM HERE!
Services Used: Jewelry
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Cheny
Wedding:
6/21/2014
4.2/5.0
I ordered a headpiece from Bella-Tiara. Unfortunately, the vendor sent me the wrong piece a week before my wedding. I was really upset. I reached out to Bella-tiara right away. Anne responded to me right away in the evening after business hours. She apologized for the mistake and issued a refund to me without any problem. She tried to help offering other pieces at discounted prices too.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Placed an order recently for a headpiece and jewelry, along with a cake topper. Items are beautiful, came as pictured. Items can take awhile to ship so plan accordingly
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Allison
Wedding:
5/31/2014
3.0/5.0
It took over two weeks for delivery. One week after receiving the "shipped" notification I contacted them. They stated they had an inventory mix up. I still don't know why they would say shipped if didn't have inventory. When they finally reshipped they created a new tracking number without notifying me.

I ordered two pearl/rhinestone necklace sets for my bridesmaids. The "pearl" is off color and very cheap looking for a $50 necklace.

My mom ordered a necklace from this site for me. I was pleased with the look of the necklace versus the website. However, I would consider it more of a choker than a necklace. It is very tight (I am a size 6/8, so it's not that I have a huge neck). I do have teh option to let it out, but it gets off center.
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
This is a wonderful website! Not only did I find my veil here but I also got the jewelry I wanted. Being on a budget makes shopping for the specific things you want difficult. This site has everything for all price ranges! They ship quickly and the packaging is very protective of all materials. Everything was exactly how I had hoped! I had to email the company and received a response within the day. Very reliable!
Services Used: Jewelry
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Stephanie
Wedding:
4/12/2014
3.2/5.0
Ordered a veil and 2 combs.. Took over a week to ship. Doesn't reply to emails in a very timely manner, and I called about 4 times during business hours and there was no answer! I was trying to contact them because all 3 were shipped separately, And I wanted tracking... I had to go pick up at UPS since signature was required for delivery and I work during the day!!!!..VERY annoying!!!!

Once I got my purchases the veil looked nothing like the picture! Looked like a little girls veil. Luckily my niece can use it for her communion...

The 2 head combs were the only thing worth the hassle of ordering from the company cause they are beautiful! And very well priced. So I am thankful for that

I wouldn't recommend this site only for the lack of communication and hassle with everything shipping separately...
Services Used: Dress & Attire
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Private User
Wedding:
4/9/2014
1.4/5.0
did not have a good experience with this company. I was charged for 2 pairs of earrings, however, only one earring was in stock. I had to contact the company about my refund. When i did receive it they only refunded me for the price of the earrings and not the tax. The earrings were not what I expected, more cheap looking, poor quality and a gemstone was missing.
Services Used: Jewelry
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Private User
Wedding:
4/6/2014
0.0/5.0
If you are going to purchase something from this company be sure to love it! They have pretty ridiculous return policies. I first emailed to organize my return because it said you must contact them within 2 days. I received my package on Friday evening and no one is there on the weekends so I emailed. No response. When I called she told me I could only receive store credit (this is listed NOWHERE on the site) when I asked why she put me on hold for 6 minutes and then the call was disconnected.

The headpiece I ordered is extremely uncomfortable and would be impossible to wear at my wedding without getting a colossal migraine.

Don't do business with these people
Services Used: Jewelry
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Private User
Wedding:
3/29/2014
4.8/5.0
I helped my daughter choose her wedding veil. After searching for days online and in stores, we chose a veil from Bella Tiara. The price was fair, less than most. The quality was lovely. This single layer, fingertip length veil had clear and silver bugle beads, pearls and sequins. My daughter didn't like the sequins so I carefully cut them off. The veil was just beautiful with her gown, we couldn't have been more pleased. I called for information and spoke to Ann and she was just wonderful to talk to and work with. The veil arrived when promised.
Services Used: Dress & Attire
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Adam
Wedding:
1/25/2014
0.0/5.0
Ordered goods 14 September haven't sighted them. I am concerned after reading replies to complaints with the language used that this company is in Asia and not NY.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

this is an international order, we reshipped it to you at no extra cost you should have it within 7 days wish you would contact us first instead of leaving bad reviews but its understandable I guess. AND YES we are located in NY not Asia. take care.
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Jen
Wedding:
1/3/2014
5.0/5.0
My hair pins are more beautiful in person! Great customer service and quick email response time.
Services Used: Jewelry
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Bridgette
Wedding:
12/27/2013
0.0/5.0
Never order from these unprofessional business crappie a$$ people. Their business should be shut down immediately. They are a rip off and a degradeable company not worth a s$$$!!!!!
Services Used: Jewelry
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Dalila
Wedding:
12/21/2013
4.2/5.0
I live in Utah and my shift is very crazy and hectic. I have a full time job and planning a wedding full time. Its hard for me to get ahold of people when I need to. I tried to get ahold of the company via phone for about 5 to 6 days and when I finally got ahold of them it took and additional 3 days to get my review. I am very happy with the service and how fast I got my product and the quality of my product. It fits everything I have just Perfect. I will share bella tiara with anyone I know because it is great quality products for less. I am planning on looking for favors and a present I can give my soon to be husband from this site. Thank you bella tiara.
Services Used: Jewelry
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Private User
Wedding:
12/7/2013
5.0/5.0
I got a tiara and a pair of earrings for my daughter's wedding and they are fabulous, exactly like the picture on the website, I am very satisfied with my purchase.

Also I got a cathedral veil for my daughter's wedding and it is so beautiful, better than the one on the website picture. It was delivered to my house in less than a week. It match perfectly with the tiara and a pair of earrings we previously purchased. Thanks Bella-Tiara, my daughter will be so beautiful in her special day.
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
11/3/2013
4.2/5.0
The headpiece I ordered for my wedding is gorgeous and I love it! I can't wait to wear it! Not to mention, I received it very quickly. The only other thing I have to say is that sometimes the company does take a long while to respond if at all and you may have to be persistent. Other than that, I had a decent experience and would probably order something again.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.6/5.0
I bought my wedding hair comb from this website and it was delivered fairly quickly and in very careful, yet pretty packaging. The price of the comb was very good and very affordable. I would recommend purchasing from here, but you should check the return options before buying.
Services Used: Dress & Attire
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Natasha
Wedding:
11/2/2013
4.2/5.0
The headpiece was gorgeous and I loved it! I received it very quickly. My only complaint is that sometimes the company takes a while to respond. Other then that, I had a decent experience and would purchase from Bella-Tiara again.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
found the perfect earrings for my wedding, beautiful, high quality and reasonable price! thank you!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The tiara we purchased was beautiful for the price.
Most bridal shops were charging at least 3 times the price we paid.
Also fast delivery service.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
This website is ABSOLUTELY HORRIBLE! I ordered 3 things from their website- one of which was out of stock so never shipped. I returned the other 2, and since one was a pair of earrings it is only redeemable for store credit. Well it took about 2 mos for them to finally credit my store credit and they still had not refunded my money from the other 2 items (1 of which was never sent!) but of course they charged me for all 3. Unbelievable. No one answers phone calls, returns emails. Completely unprofessional. STAY AWAY FROM THIS COMPANY. Total nightmare.
Services Used: Jewelry
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Diana
Wedding:
10/12/2013
0.0/5.0
A-W-F-U-L!!! DO NOT BUY!!!!! And yes this is a true story.

Ok so, long story short. Purchased a clutch, about 3 weeks before my wedding. Fair, right? PLENTY of time with priority shipping! It was 4 days before my wedding when I hadn't received it yet. So I e-mailed them, even though they said it was the "most convenient way to contact them" - NOT! No response. So I looked and looked for a phone number (because thats right, no number on the website! Wonder why?) and the girl says OH, I'm sorry, the clutch you purchased is OUT OF STOCK! Um, alright, it's 4 days before my wedding, seriously??? Was anyone going to inform me of this???

So I chose another clutch which the girl over nighted to me - Promised me it would be white. Made sure I told her to ONLY send me white. Well guess what - Just got home, just opened my package, and it's ivory. Ivory does not match my dress. But it's 2 days before my wedding, what am I suppose to do? Gotta suck it up.

DON'T LET THIS HAPPEN TO YOU!!! There are plenty of other vendors who will give you wonderful customer service and be truthful! And maybe even have items in stock!! End rant.
Services Used: Dress & Attire
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Emine
Wedding:
10/6/2013
5.0/5.0
Will definitely recommend this company!!!
Services Used: Dress & Attire, Jewelry
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Amanda
Wedding:
10/5/2013
0.5/5.0
I ordered a clutch from Bella-Tiara mid-July for my sister's bridal shower. When the shipping information finally showed up, it indicated that it was missent and was then delivered somewhere in Ohio (not to me..I don't live in Ohio). After contacting Bella-Tiara several times, they indicated I would receive a refund. I never received the refund, have contacted them again asking for the refund and have not received a response.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
Was pleasantly surprised with the quality of the product. My matron of honor, who hand makes jewelry herself, verified the quality of the pearls and crystals. There were some minor adjustments needed as some wire was sticking out uncomfortably which she easily trimmed.
Services Used: Dress & Attire, Jewelry
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Adam
Wedding:
9/28/2013
5.0/5.0
Great Products and Great service. Made a mistake on my part and ordered the wrong thing and they took care of it for me quickly and easily. Very fast shipping too! Great Vendor. Would most certainly buy from again!!
Services Used: Jewelry
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Nancy
Wedding:
9/21/2013
5.0/5.0
Product was received in excellent condition in original packaging. There was no delay in delivery at all. Very good service!
Services Used: Jewelry
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Nicole
Wedding:
9/21/2013
5.0/5.0
I loved my earnings from Bella-Tiara. I saw similar ones in the bridal boutique that were over triple the price. These were great quality, a little heavy and defiantly worth the price they have them at. Bella-Tiara quickly fulfilled my order and got them to me in a reasonable amount of time. THANKS for making my wedding sparklatoure! (LOL)
Services Used: Jewelry
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Beth
Wedding:
9/19/2013
5.0/5.0
Very fast shipment!! Would buy from again.
Services Used: Jewelry
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Dorothy
Wedding:
9/14/2013
4.9/5.0
My experience with Bella Tiara was excellent. The Elana headpiece I ordered is just as the website descriptions says,"breathtaking". The construction of the headpiece is excellent and the
crystals are dazzling. When my daughter placed the headpiece in her hair we both took a deep breath. Perfect. My purchase was shipped promptly. E-mails where answered in a timely manner and the
feedback was very helpful. This was a wonderful experience. I highly recommend Bella Tiara.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.9/5.0
I would not recommend this vendor. When I received my items I was disappointed in the quality of the hair comb that I purchases. I asked for a refund and was notified that I am not able to return the comb since it was the last one which to me makes no sense. I would not wear such poor quality items on my wedding day. The pictures on the website is very deceiving. Buyers beware.
Services Used: Jewelry
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❤Mrs.Dashiell❤
Wedding:
9/7/2013
4.4/5.0
I received my wedding veil and i love it! it's the right length and the perfect color! when i called customer service for a followup, they were very helpful and courteous! i would definitely recommens using Bella Tiara for all your wedding necessities!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I was a little unsure when ordering them because i was trying to coordinate them with everything else but when I got them they where amazing so pleased
Services Used: Jewelry
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John
Wedding:
9/7/2013
5.0/5.0
This vendor was great to work with. There was a problem with the address I had typed in and the vendor called me to double check my information. My interaction with her was very pleasant and my item arrived very shortly after our conversation. Would certainly do business here again! Thanks!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
0.0/5.0
Ordered a pair of their earrings. Took them 8 days to finally ship them. Once we received them the quality was TERRIBLE!!! So, we sent them back in June and when we didn't receive a credit we called and they told us the credit wouldn't go through.... They ripped us off is what they did! It's now the end of August and we still have yet to receive a credit for the earrings we sent back . Don't waste your time, effort or money....have NEVER dealt with such unprofessional people in my life.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

the earrings were stunning our best seller but we understand we can't make everyone happy, we made an exception you were refunded please check your credit card.
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love my wedding jewelry! Will be ordering more.
Services Used: Jewelry
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Elizabeth
Wedding:
9/1/2013
5.0/5.0
I purchased hair twist-ins from Bella Tiara for my wedding - they were gorgeous and absolutely perfect!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
0.0/5.0
I purchased 2 items from Bella Tiara and upon arrival while inspecting the pieces, I noticed a missing piece in the links that connects the heavy necklace together and a noticeable gap in the headpiece. I immediately contacted the company and spoke to someone by the name of Nella. She offered the company's policy to send a replacement at no cost to me. She simply advised me to send an email with pictures of the damage(s) and said I would receive a replacement. I took the pictures and sent the email immediately. This took place on May 2, 2013, since then I've sent about 5 emails and made numerous phone calls but to no avail, no one has returned any of my calls or emails. My last attempt was to simply send an email without my name and I got a response right away but once I gave them my order information, they never responded again. I only asked for an exchange no money back or any hassle. I can't believe after spending $379 on this company they would treat a anyone this way. Please use caution when ordering from this company and pray nothing is wrong with your order because they will not honor their policy. Never again for me!
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Candace
Wedding:
8/31/2013
0.5/5.0
Nov. 21st I placed my order with the website for Raquella earrings, Carlina and Romantica feather comb. Notified on Nov. 26th that my order had been processed,Nov. 27th I received a tracking number from Paypal. DAYS later with no update to the tracking services with USPS (which I understand takes time and is not always accurate) it still read that notification of my package had been sent to the USPS but the package had not yet been dropped off/picked up for shipping. I attempted to call Bella-Tiara through their 718 number 3 times starting with twice on Tues. Dec. 4th and once more on Wed. Dec. 5th No answer. Fri. Dec. 7th wrote an email to Bella-Tiara with no return email. I then opened a PayPal dispute Fri. afternoon again no return email/conversation/phone call anything! Bella-Tiara answered at the 718 number on Mon. 12/10. A nice woman answers and assures me that my order shipped out on Thurs. that my tracking should update that evening. Now why in the hell would a package if shipped on Thurs. 12/06 be updated as of 12/10 as finally being dropped/picked up for shipping? Today 12/12/12 I received my package from NY. My Raquella earrings are acceptable. My hair feather comb well I was hoping to see a glimmering fluffy feather hairpiece but what I received looks like 10 people have worn it! Feathers are greasy and have glue all over them! RHINESTONES MISSING and beads covered in GLUE! A total amateur put this piece of work together! It even had additional wiring (that somehow had two pearls in it which there are no pearls anywhere else). The Carlina cageveil... cheap CRAP! I'm glad I bought it "on sale" I still feel ripped off! Look at their BBB report they have 3 reports for poor customer service/quality!The tags that were on all of the items were: Jankuo (earrings) which can be bought on amazon.com same $, DS Bridal Accessories (cage veil) and well in the case of the hair comb no designer is responsible for this tragedy because Bella-Tiara is responsible
Services Used: Jewelry
Bella-Tiara responded with the following comments:

customer was refunded offered to exchange, not satisfied nor did the product work for her, sorry it didn't work out
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Anonymous
Wedding:
Recently Married
5.0/5.0
Purchased crystal hair comb. It arrived promptly and is beautiful! Very happy with my purchase!!!
Services Used: Dress & Attire, Favors & Gifts
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Jessica
Wedding:
8/24/2013
5.0/5.0
I ordered the Meredith Swarovski Crystal vine wrap from Bella Tiara and could not be happier. I spoke on the phone with the owner about what i wanted and she even recommended that they could custom make it exactly the way I wanted. I went ahead and ordered it custom made and received it in about 2 days after it being shipped out. Quality is great! Beautiful crystals! Will definetly be using this company again as the wedding gets closer.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Antonella could not have been an easier, nicer or professional. She returned my phone calls and emails promptly. The veil arrived within the time frame she told me And it is beautiful and the quality is good. Thank you so much. My future daughter in law will be thrilled.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.7/5.0
I ordered my veil from Bella Tiara back in June. They had a great selection online so I found what I liked and proceeded with my order noting the 5-7 business day time frame. After receiving no confirmation or info on shipping after 2 weeks I started to get concerned and called to find out what was going on. After receiving no return call I tried again the next day and they said that the vendor may no longer carry that item and they would call me to let me know either way the next day. After not getting a call I gave them one extra day and left yet another message. Buy the time they finally called and told me that they could not proceed with my order as it was not avail three weeks had passed since my order date... They did offer me a 15% discount on my replacement order so I decided to give them a second shot. They told me to choose a few diff styles as they wern't sure what their suppliers would have in stock, and true to form I picked 4 and NONE of them were avail... I finally picked something that was avail and they promised to have it to me within a week.. They said Thurs or Fri that week I would have it. On Fri eve after not receiving anything I called and was told a mistake had been made and they had received it there instead but they would ship it out and I would have it Mon at the latest. I called Sat to ask for a tracking # and they STILL had not shipped it despite them having told me they would ship it Fri. Long story short I finally get it Wed- 3 days before my wedding.. If you want a place that you literally have to chase to get your product~ cross your fingers you will actually get your product in time
Services Used: Dress & Attire
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Private User
Wedding:
7/27/2013
0.0/5.0
This was the WORST vendor that I encountered while planning my wedding. I ordered a purse and earrings for my wedding day, about 14 days before ( I know that is cutting it close, but everything else that I ordered for my wedding had arrived extremely quickly) so I chanced it. I got an email confirmation of my purchase. After about 9 days I hadn't received an type of confirmation that my order was shipped or even processed. When I tried to track my order on the website, nothing would come up. So I contacted customer service inquiring about that status of my order since my wedding was only a few days away. They responded with I should have specified my wedding date to ensure a quicker delivery, and they would over-night my order to me. I didn't trust it, so I went and bought different earrings and a different purse from local stores. The package arrived the evening OF my wedding, so it was too late to use (my wedding was at 2pm). I thought, oh well, I should have ordered it earlier, but my wedding was still amazing, I can just use the purse for something else, but the earrings probably not. HOWEVER when I returned home and opened the package, it wasn't even the purse that I ordered. It was a completely different color, different style, different material different shape and different size of the purse I ordered... and it was UGLY. Not something I will ever use. I have been contacting customer service since AUGUST with emails and unanswered phone calls! Still with no reply or acknowledgement of my emails. I doubt that they will give me a refund, so all I have requested is that I receive the purse that I ORDERED and PAID for. It is now January, and I am STILL without a resolution to this problem. Unacceptable.


If they will not respond to my numerous emails and attempts to contact, maybe this bad review might get some attention...
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Mary
Wedding:
7/27/2013
5.0/5.0
I was quite please with my purchase. When I unsure if my order would arrive I emailed Bella Tiara and received a prompt response. Quite pleased with my product, price and customer service. For someone who is quite skeptical about purchasing online; this was a very positive and successful experience. Highly recommended to all brides out there :)

Thanks once again Bella Tiara for a job well done!
Services Used: Dress & Attire
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Melissa
Wedding:
7/27/2013
4.9/5.0
I purchased the marlena hair comb for my wedding. I absolutely love it. I am so excited to wear it for my up coming wedding. Thanks again!
Services Used: Jewelry
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Amanda
Wedding:
7/12/2013
5.0/5.0
I ordered a crystal necklace set from Bella-Tiara for my upcoming wedding. It was shipped promptly, received in excellent condition, and it is gorgeous! I can't wait to wear it!
Services Used: Jewelry
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Amanda
Wedding:
7/12/2013
5.0/5.0
I ordered a crystal jewelry set from Bella-Tiara for my upcoming wedding this July. It as shipped prompty, arrived in great condition, and looks gorgeous! I can't wait to wear it!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
DO NOT ORDER FROM BELLA TIARA!!!!! I placed a hopeful and expensive order well in advance of my daughters wedding. The full payment was taken out of my account and I never rec'd the order. After calling numerous times, I was finally told my order was being shipped that day. I was given a false tracking number. When I called again numerous times, I was given yet another tracking number and told they were shipping it out that day!! Really!!!!! When I finally received a package, it was crap!! They substituted a pair of earings with no explanation!!! WHO DOES THIS! The quality was so poor it was laughable!!!! I called immediately to complain about the HUGE disappointment. No one will call or e-mail me back. So far I am out $137.92. I ended up going to Jareds Jewlers and getting a beautiful bracelet and earing that she wore and loved. My advice pay a little more and get quality stuff from a reputable company and don't be FOOLED by Bella-Tiara.
Services Used: Jewelry
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Yana
Wedding:
6/30/2013
0.0/5.0
Got 2 items from this company which did not match for my event. I was told to send it back and will get my refund back. I sent it back to the company and told that they never got it. After promising to get to me by email, never did. They never responded to my email or returned phone calls!! Stay away!!
Services Used: Jewelry
Bg22
Private User
Wedding:
6/29/2013
0.8/5.0
I used the website bella-tiara.com to buy earrings and a bracelet for the morning ceremony. They DID give me the earrings that I wanted but sent me the wrong bracelet. When I tried calling, the line was busy and I had to try several times to get in touch with someone. I sent several emails and no one responded. When I finally DID reach someone, the lady assured me that they would exchange my bracelet but NEVER sent me the correct one. I sent more emails and never heard anything back. After the conversation I had with her, I sent back the wrong bracelet (that was damaged when I got it) and STILL have not received anything. This company may offer some attractive costume jewelry but don't buy anything because you might get a damaged or incorrect product and NEVER receive you money back.
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I received my wedding veil (Edward Berger designer) and it was amazing with fine details. I also ordered earrings and a Swarovski crystal bracelet, which were both beautiful and exceed my expectations. Lot's of tasteful bling at affordable prices!! The shipping was fast. When I called with questions, they were very helpful and professional. Thank you Bella Tiara!
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
4.6/5.0
All the items that I ordered look beautiful and they let me know that the shipment was going to be late and I was able to track my order online.
Services Used: Dress & Attire, Favors & Gifts
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I am so terribly put off by this company, I am sick. I spent over $250 on a couple different jewelry pieces. My credit card was charged immediately, but I have nothing to show for it. I have written emails and called twice. It has been almost two months. I was told I would get a call back, but I never got one. I am very frustrated. I don't care what kind of problems a company might have with back-orders or other issues, all I want is some decent communication. I have requested my order be cancelled.
Services Used: Jewelry
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Veronica
Wedding:
6/22/2013
5.0/5.0
Outstanding service and products are beautiful. Bella Tiara made my day extra special!
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Jennifer
Wedding:
6/22/2013
5.0/5.0
Items received are very good quality and just as described. Thank you!
Services Used: Dress & Attire
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Jennifer
Wedding:
6/22/2013
3.0/5.0
My first order arrived with no delay. My second order took almost a month to receive in full, after part of it was not sent. Spoke to someone the day that the first part arrived, and I called to say that it was incomplete. She said she would immediately send out the missing item, but I had to call again three weeks later. She apologized and said, again, that she would send it immediately, but it was not shipped for another 3 or 4 days.

This company also offered me a discount refund on my first order in exchange for a good review on Wedding Wire. Review was left, discount was asked for on multiple occasions, but never received. I'm happy with the merchandise that I (eventually) received, but for the price, obtaining it shouldn't have been such an ordeal.
Services Used: Dress & Attire
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Teresa
Wedding:
6/21/2013
1.5/5.0
i placed an order with bella-tiara 3 weeks ago today, i sent them an email stating my concern with no response back. i did call and I spoke to a nice woman who answered promptly with the promise to call me back. However, reading all these reviews i would really rather have my money back. i tried calling bella-tiara back to tell them and i got an answering machine instead. I would love to have my money returned so i can make sure i dont have an issue receiving my items after my wedding date or receive them 4 weeks later and have them be cheaply made.
I called bella tiara back and the woman on the phone said i would be getting my bracelet and earrings in the next day or 2 and the hair piece wouldnt be to me for another week or so. I said i rather just have my money back which she wasn't able to refund me for the bracelet and earrings b/c they were already shipped but she was able to refund me for the hair piece due to it not being shipped yet. I did end up getting my earrings and bracelet in 2 days like she said however they weren't up to my standards as far as quality goes, i wont ever wear the earrings probably turn them into clip ons for my nieces to play with but i will wear the bracelet to my wedding. I appreciate the woman giving me my refund however by the tone of her voice when i said i rather just get my money back i could tell that she was used to hearing people say that and quickly wanted to end the call. After i wrote my first portion of this review i received an email from bella tiara to revise my review. I feel i was honest in my review and said exactly what my experience was and i stand by my review that i gave.
Services Used: Jewelry
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Laurie
Wedding:
6/16/2013
5.0/5.0
The evening bag is beautiful, I'm looking forward to wearing it to my nieces wedding.
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Gina
Wedding:
6/15/2013
5.0/5.0
Beautiful product that arrived nicely packed. Made for a gorgeous addition to my special day!
Services Used: Dress & Attire
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Anonymous
Wedding:
6/15/2013
5.0/5.0
I received my CZ vine earrings and bracelet in the mail today and they are beautiful! I received earrings from Bella Jewelry when I was a bridesmaid and I promised myself I would buy my wedding jewelry here when I got the chance. I can't wait to wear them! Quality is exceptional and I received it very quickly. I highly recommend if you are looking for quality products.
Services Used: Jewelry
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Amanda
Wedding:
6/14/2013
0.3/5.0
I ordered a Symphony bridal tiara from this company. It took 4 days for them to ship it and I waited 3 weeks for it to arrive at my door. When I finally received my tiara, it was not the one I ordered!!! It was a Symphony headband which looked similar, but not what I ordered!!
I immediatly emailed the company and it took them 5 days to respond back. They said the tiara I ordered was out of stock and they will have it back in a month. Then I found all of these "not so good" reviews online.
So...it has been a month of my time wasted.
I think the company knew they didn't have that tiara I ordered and sent me a similar one trying to "pass it off" as the one I ordered. I feel duped.
I sent the wrong tiara back, yesterday with a letter stating I would like a full refund and I will never do business with them again.
I actually ordered the tiara I wanted with a different distributor that looks a lot more professional and they actually have their address listed on their webpage, so you know where they are and you can contact them. I had to pay a little more, but that is fine with me! As long as I get the right product I ordered! This company was a waste of my time!!
I hope I get my refund from this company.
Oh...and when they send you something, you don't get a tracking number?
Services Used: Jewelry
Bella-Tiara responded with the following comments:

item customer received looked identical to what she ordered an honest mistake, not a problem refunding her as she cannot wait for the original item to arrive.
thanks and good luck
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Anonymous
Wedding:
1+ year ago
0.0/5.0
The item that I was told is "out of stock" and won't be available for another month, still says on their website that it is available and will shop in 5-7 days. That is wrong. I have never ordered anything else online before and received the wrong item. This is a first! Common mistake for sending me the wrong item? What a joke. This is not proper good business. They don't have a very good inventory of their products. Very unreliable. If I would wait for my right piece, who knows if I would get it in time? Brides - don't waste your time with this company. Go someplace else that will appreciate your business! I felt like I was being lied to about my item being "out of stock" after a whole month a waiting for the wrong item to show up. I was not notified at all, that it was out of stock. Very bad customer service.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
They don't ship on time. The language used sounds like a pre school kid.
I would not recommend doing business with this company.

I wish I could give some negative rating.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
I received the Temptation Swarsowski crystal clutch bag that I will carry to my niece's wediing.. The bag is very elegant - I am pleased with the service and the merchandize is lovely.

Thank you - I can't wait to carry my new crystal clutch!

GAZ
Services Used: Jewelry
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Michelle
Wedding:
6/1/2013
5.0/5.0
Wonderful company! Excellent products! Thank you for making our special day absoluely amazing!
Services Used: Favors & Gifts, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Courteous and effecient service.
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Victoria
Wedding:
6/1/2013
5.0/5.0
The earrings and necklace set I ordered were absolutely gorgeous! The customer service was excellent and I received my items in such a timely fashion. I look forward to doing business with you again.
Services Used: Jewelry
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Fay
Wedding:
5/17/2013
0.0/5.0
I ordered a headband Jan 25, 2013. Still have not received it. E-mailed and never received response. Phoned couple weeks ago and informed would be reshipped and would receive it in 3-4 days. Still haven't received it. Tried calling, got recording to e-mail. I feel like this is going in circles. I am getting married May 17th. Now I have to hurry to try and find another vendor to get a headband. Not sure if this is jewelry item or accessory.
Services Used: Dress & Attire, Jewelry
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Maria
Wedding:
5/17/2013
5.0/5.0
Excellent customer service. Prompt response to questions I had and my purchase was more gorgeous than shown on the website. Thanks bella tiara :)
Services Used: Dress & Attire
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Lizbeth
Wedding:
5/11/2013
4.4/5.0
Hi,
i ordered earring for my bridesmaid on 1/4 and i rcvd them on 1/10.
i love love the earring
they are gorgeous.
my fiancee first reaction was "they are soooo shiny" :)
their customer services was very helpful- we went back an forth via emails.
I also ordered my cake topper - i should be getting them next week.
i will let you girls know how they look but def go for the earring for your self or bridesmaid. :)
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have looked all over (Oregon and Washington) for quality chandelier earrings for my wedding. No luck until Bella-Tiara! They have a HUGE selection. My maid of honor and I spent all night trying to decide between all of the earrings. When we did she purchased a pair and I purchased two because I couldn't make up my mind still. When the earrings arrived I realized that one of the pairs they sent me was not the one I ordered, although they were beautiful. I called the next day and explained what happened. They said, "No problem!" They shipped me the pair I had originally purchased and let me keep the other two pairs so I could compare them and pick the one that fitted best with my wedding dress. I offered to send one pair back since they were sending me an additional set and I had only paid for two. They told me to wait so I didn't have to ship two packages which was so awesome. My other earrings arrived quickly and were the perfect fit. I sent back the other two sets and went back and purchased a bracelet! This is above and beyond what they had to do for me. On top of that when the earrings arrived they were just as beautiful in person as they looked online. No disappointments there! The site is great as well because on most items they give you general measurements, like the earrings are 2" long and 1" wide at the widest spot, and things like that. It helped so much in determining which earrings I wanted. Love this place!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.9/5.0
The item I purchased, a pair of earrings are beautiful but I thaught a little
pricy. The service was good. I would have preferred to order by phone but did not see a phone number to place the order. That may have been my fault.
Services Used: Jewelry
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Amanda
Wedding:
5/5/2013
0.2/5.0
I had received the wrong order about 5 weeks ago and still haven't received the return stamp. I have called every week and they tell it will be in my inbox by the end of the night or they will call me back in ten minutes. Still waiting for both. They don't even ask for my name when I call. Not happy with the service at all.
Services Used: Dress & Attire, Jewelry
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celeste
Wedding:
5/4/2013
5.0/5.0
I am so happy with my veil. I actually ordered a custom veil and it was exactly the way I envisioned. I am so excited to wear this on my special day.
Services Used: Dress & Attire
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Jess
Wedding:
5/4/2013
0.3/5.0
I ordered a veil a month ago. They claim that it has been shipped on March 12. I contacted them via email and someone has responded that I should receive the veil this week and that they would check the order of my status. It has been 6 days since they last responded and not a peep from them! My wedding is on May 4th and have no sight of my veil!!!! What kind of a company is this?!! They shouldn't be in the wedding industry if they don't understand the stresses of a bride! Weddingwire should take this vendor off their list! So frustrating!
Services Used: Dress & Attire
Bella-Tiara responded with the following comments:

ITEM DELIVERED A WEEK AGO, INTERNATIONAL ORDER TO CANADA COULD TAKE UP TO 4 WEEKS
SEE TRACKING


LZ411350785US

Delivered

April 04, 2013, 12:52 pm

CANADA
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Nicolette
Wedding:
4/21/2013
0.0/5.0
I purchased a purse for my daughters wedding and paid for priority shipping. It took them over a week to ship the purse and it was only after I contacted them to find out where it was. The purse came in 1 week before the wedding and it was damaged. I contacted Bella-Tiara and explained it was damaged and there wasn't enough time to get a replacement purse before the wedding. Bella-Tiara told me to ship it back, which I did, and they would refund my money. It has now been over three months and they refuse to refund my money and they refuse to answer my e-mails. They NEVER pick up the phone.
Very poor business practices.
Nicolette Doukas
Services Used: Dress & Attire
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Dee
Wedding:
4/7/2013
5.0/5.0
I ordered my bridal hair comb at a special reduced price, where Bella Tiara said they only had 1 left. The item was shipped beautifully, arrived fairly quick and in perfect condition. I think it's even prettier in person than in the picture. Because of this, I can't say how there customer service is, since I had no reason to contact them. I had a great experience and would recommend them to a friend.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I ordered a beautiful head comb in September. I received an email saying it was shipped It is now November 1st and still have yet to receive it. I wish I would have read all these reviews before! I live in Ny and I understand. I called today and was told they weren't by a computer so I had to email them. I spent a quite a bit of money and they already charged my card. I feel like I got scammed!
Services Used: Dress & Attire, Favors & Gifts, Jewelry
Bella-Tiara responded with the following comments:

once again spoke to customer who seems to be veryy nice, we reshipped the item, item was lost contacted us over a month later and then leave reviews.
we do our best we cannot know if an item is lost unless you contact us.
nonetheless she is now happy and apologies for review.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had to write a review because I was very nervous to order from Bella Tiara because of previous comments. I fell in love with the Charlize Theron headpiece and couldn’t find anything like it online so I decided to take a chance. I wrote the vendor and they immediately responded telling me the item was in stock and ready to ship. I placed my order on 3/5/13 and it arrived on 3/12/13!! They were quick to respond and my headpiece is absolutely gorgeous! The picture online didn’t do it justice it’s in great condition and beautifully made. A great value for such a special item! I’m totally looking forward to using my beautiful headpiece.
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
3/30/2013
5.0/5.0
A week before my wedding my original veil from another vendor never came. I emailed here right away and received a response immediately. A week later I had an AMAZING veil.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Excellent jewelery and great service. Thank you so much.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.1/5.0
We are buyers and we do not recommend bella tiara. we bought a tiara-veil and it came dammaged becasue it was poorly wrapped. Owner will not credit us what she agreed to refund us so we will be filing a charge with the USPS
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Bella Tiara is such a great sevice! I ordered my veil from them and I absolutely love it. It looked even better than the picture on the website. I would definately order from Bella Tiara again. They have such amazing customer service!
Services Used: Jewelry
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Natasha
Wedding:
3/16/2013
5.0/5.0
After reading some of the previous reviews I was nervous about ordering from Bella-Tiara, but I did anyways because the had the best price on the ansonia veil that I wanted! I recieved emails letting me know that my order was processed and then when it was being shipped! I also recieved a shipping tracking number which was great! I got my items today and they are perfect! I ordered a Ansonia veil it is gorgeous, I ordered a bracelet was is also gorgeous and in prefect condition and I also ordered a purse which is beautiful! I am very happy with the service provided by Bella-Tiara! Thank you so much!
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
0.7/5.0
Do NOT do business with Bella Tiara!
I do not like to speak ill of other people and I certainly do not like to waste my time posting about merchants. However, I feel it is my duty to warn potential buyers from Bella Tiara because of my personal experience.

Ordered head pins and necklaces on February 10, 2013. Payed rush express shipping$28.95. Only headpins arrived, necklaces never arrived. Emailed Bella Tiara, was promised to have it send asap. It is March 21, 39 days after I ordered. I do not know if I will ever receive them. If that happens, Bella Tiara would have unlawfully taken from me $97.98 for 2 necklaces and $28.95 for express shipping (some express shipping in 39 days!). Even if they decide to send it, I had my wedding a month ago and thanks to their complete lack of professionalism and honesty, without the necklace. Bella Tiara messed up my wedding and cost me extra money as I had to buy another necklace on the last minute(one I did not like as much).

Do NOT do business with Bella Tiara!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Ordering was easy, delivery was prompt as was promised and quality was good. My earrings and bracelet set were much better than pictured I was very pleased with my purchase and will purchase from Bella-Tiara again. My only feedback is that I wish they would have provided a box instead of a jewelry pouch.
Services Used: Jewelry
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Michelle
Wedding:
2/9/2013
5.0/5.0
I ordered everything through Bella-tiara. It made everything sooooo much easier to get it all from one place. Every item I ordered was exactly what I wanted. Thank you so much Bella tiara!!!
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
This is a message to all brides please be very careful when ordering online from this company. They have 2 out there, Bella Tiara and Bella Bridal Jewelry. They are advertising designer products and when you get them they are not that at all. I recently ordered a Belle Aire veil from them and when I got it OMG it looked like it was bought at the dollar store. Please be very careful when ordering just check out there ratings and the Better Business Bureau first.
Services Used: Dress & Attire
Bella-Tiara responded with the following comments:

please this customer just does not want the product and she is doing everything possible to leave bad reviews. of course we ship what you order you could verify with our companies directly. We offered the customer an exchange or a refund as per our policy and she refuses and leave this. good luck and please rest assure we have 100s of happy customer who just don't bother leaving reviews as they are happy.
good luck
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SARAH
Wedding:
1/19/2013
4.9/5.0
I ORDERED MY ITEM ON LINE AND IN 5DAY,S MY ORDER WAS DELIVERED.
Services Used: Jewelry
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Je
Wedding:
12/27/2012
4.7/5.0
Veil is the most beautiful I have ever seen quality is truly stunning
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Paulina
Wedding:
12/8/2012
4.9/5.0
With my wedding just a month away I have been looking for bridal jewelry, I came across this website, I had my doubts because I Always read reviews before I purchase anything on line, but I decided to take a chance, and I'm glad I did, the earrings came very quick, they were more beautiful then the pictures, I have to say I'm very satisfied with my purchase.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am extremely pleased with my jewelry purchase from Bella-Tiara. I normally do not order this kind of thing on line but it was easy, fast delivery and economical. I will refer friends and family to use this in the future.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I placed the order for a bridal necklace on November 4, 2012. I was provided with a tracking number on November 13, 2012 and checked via USPS almost every day to get the shipping status of the necklace as it was for my bride for our wedding on November 24, 2012. I assumed that 20 days would be enough time to get the necklace. The last update on the USPS website stated that the label number was created and had the electronic shipping information received on November 17, 2012 but no other information was reported. November 24, 2012 came and went and the necklace still had not arrived. Even as it stands today, December 6, 2012, we have NOT received the necklace and the same update is listed on the USPS website. At this point the necklace is useless and wont be needed now that the wedding has passed. I emailed the company on December 3, 2012 informing them that I didnt reviece the product and wanted to get a full refund and cancel the order. As of December 6, 2012 still no response from the company. Just cost me about 50 bucks to remind me that I need to do due diligence on companies before buying something online.

In repsonse: I emailed the company on December 3, 2012. We had a backup plan in place but were hoping that the necklace would have arrived before the wedding on November 24. We believed that the USPS tracking system was just not updated. According to the USPS website now, only the electric information was sent, so a package was never provided to the USPS for shipping. Upon our return from honeymoon I emailed you (December 3, 2012) informing you of the issue. The website stated that emailing the company was the easier method. It took posting a review on here to get a response back from your company.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

wish you would of contacted us first, the item most likely got lost we would of definately reshipped you a new one. rest assure you will be refunded.
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Edna
Wedding:
11/18/2012
4.8/5.0
Thank you Bella tiara . I received my wedding jewelry, my tiara and my veil so fast. Everything was absolutely beautiful. Even more so than the pictures on line..and it was shipped w such care. I would definitely recommend to a friend.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Everything was beautiful, thank you,
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Bella-Tiara representatives provided excellent customer service from start to finish. We placed an order for a veil within a week of needed it before we would travel to attend my sister-in-law's wedding oversees. As promised, Bella -Tiara delivered! The correct product came two days before we would travel, but on the exact date they promised. There were no evidence of any product defects and the appearance was as expected.

There were questions we had along the way, so as to ensure we would receive the package on time. Bella-Tiara representative(s) answered them promptly and assured me in writing that everything would be fine. One thing to note: they have a laid-back approach to delivering superb customer service. As far as we are concerned, that worked well for us and would welcome such approach any day.

We'd do business with them again in the future and would recommend family, friends, and others to do the same.

Keep up the outstanding work, Bella-Tiara!

Sincerely,
Christina - San Francisco Bay Area (California)
November 2012
Services Used: Favors & Gifts
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Paid $28 for expedited shipping. They waited until after a holiday weekend to bother to mail it Finally received jewelry on day of event and it was missing stones. Forced to wear it. Now they are Refusing to refund shipping or any portion of purchase price. Unprofessional and disgraceful. Do NOT ruin your special event by using this website. Period.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

customer ordered 4 days before wedding we did everything possible rushed and shipped express. it arrived on time, and we were willing to replace as she wore the item on her wedding day as it was missing a small stone which fell during shipping. Sorry couldn't make her happy we did everything possible to ensure she got it on time and she did.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Received my order today so pleased with my wedding jewelry', received within a week, will be ordering more for my bridesmaids.
Services Used: Jewelry
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Lauren
Wedding:
11/10/2012
0.4/5.0
DO NOT ORDER FROM BELLA TIARA.

I placed an order on 6/17/12 for 5 items and received 2 items fairly quickly. One item was not up to par and I have been requesting a "Return Authorization" for several weeks now. The other 3 items have yet to arrive.

I have sent 5 emails and left 2 voicemail messages about this issue. NO ONE has contacted me.
Services Used: Dress & Attire, Jewelry
Bella-Tiara responded with the following comments:

the customer was contacted, the personalized items take a bit longer and are shipped directly from the vendor she has now received everything
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Patty
Wedding:
11/4/2012
5.0/5.0
Everything was perfect! They were very professional and catered to all my needs. I definitely would recommend to my family and friends.
Services Used: Favors & Gifts, Jewelry
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Courtney
Wedding:
11/3/2012
0.5/5.0
I would not order from this website! They are completely unreliable!!

I placed an order where I spent a significant amount of money on July 2, 2012. The bracelet that I order arrived fairly quickly. I emailed them about not yet receiving my fascinator or veil on August 2, 2012. I was told my veil would ship on August 3, 2012 and I have not received it on August 22, 2012!!!! Also, I was told that my fascinator would ship on August 15, 2012. I have not yet received it on August 22, 2012!!!!

When I first emailed them on August 2, 2012 the response was quick and the person was polite, even apologizing for any inconvenience! However, they have not responded AT ALL to my 2 emails this week!! This is infuriating and completely unacceptable!!!

I would not advise any bride to order from this website as they are completely inconsistent and unprofessional!! DO NOT TAKE THE RISK IT IS NOT WORTH IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great communication and huge variety. Very good quality products. Love the clutch and the bracelet.
Many thanks!!!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
2.4/5.0
The necklace I received is beautiful! I couldn't have picked a better set to wear on my wedding day! Thank you!
Services Used: Dress & Attire, Jewelry
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ritsa
Wedding:
10/27/2012
0.8/5.0
This website does bad business, plain and simple. I order hair accessories and received an e-mail claiming "shipped". Two weeks later, no hair clips. I called and left a message, no return phone call. I e-mailed and asked for a tracking number if they indeed had "shipped". She never gave me one. Then she said she would ship again, I don't think she ever shipped the first time! Anyway, I finally got the clips, too late for my event, and they weren't even what I ordered!! This websites a joke!
Services Used: Dress & Attire
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Patsy
Wedding:
10/26/2012
5.0/5.0
I received a beautiful high quality necklace set. Love it.!!!!!!
Services Used: Jewelry
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Andrea
Wedding:
10/20/2012
5.0/5.0
I absolutely love my tiara from Bella-Tiara and cannot wait to wear it at my wedding. The tiara looks even more stunning in person. I was very pleased with the price as well as how quickly it was delivered. I will be recommending Bella-Tiara to my friends for their special occasion accessories.
Thank you so much!
Andrea Reyes
Services Used: Dress & Attire
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GC06
Wedding:
10/6/2012
4.8/5.0
I am so happy I came across this website. It had exactly what I was looking for that I was not able to find anywhere else. Very helpful with suggesting and coordinating jewelry for my wedding gown. Prices are affordable compared to bridal boutique's in the area. I would absolutely recommend this website to others and purchase more items! :)
Services Used: Jewelry
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Cyncyn1209
Wedding:
10/6/2012
0.5/5.0
BUYERS BEWARE! I purchased from them a Kim Kardashian replica headpiece on 6/18/12 from this buyer and upon recieving it was so disappointed in its look decided to e-mail them to return it and this is what my reply was from them: "wow so sorry shocked you are the first customer that didn't like it and
we have sold over 200 of them nonetheless everyone has different taste
however this piece is actually nonreturnable I could with an exception
exchange it for you / offer a store credit minus the 20% return fee.
send the item back I will then send you a code with the credit amount
that you could use to purchase anything else."
Upon reading this I opted to send it back on 6/28/12 with a confirmation signature required just to make sure they recieved it. USPS STATED :
Item was delivered at 11:02 am on June 30, 2012 in RIDGEWOOD, NY 11385. The item was signed for by B TIARA. So then I sent an e-mail to them about the exchange code and waited patiently. Now today is 7/17/12 and I still have no product or "code with the credit amount as stated.
We BRIDES work to hard for the money to pay for our wedding as well as other things to be taken advantage of by people.I thought I was being nice by giving them the benefit of the doubt besides some negative reviews they recieved but they have proven to live up to their complaints. I am highly disappointed in this company.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

code has been sent to customer, very busy time we have been in contact ever since and exception was made to try to help her out. We do want our customers to be satisfied. nonetheless credit was issued for her and we do appreciate her business.
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Anonymous
Wedding:
1+ year ago
0.5/5.0
I ordered a headband, necklace, earrings, and a bracelet, from Bella-Tiara a few months prior to my wedding. I received an email shortly after stating that my items had been shipped, but I never received a tracking number. 14 days later after not receiving the items I contacted them to ask what had happened, they stated that they saw the item had gone out for delivery but that there must have been some sort of mix up at the warehouse and they would send it out immediately express delivery at there expense and I would have the item in 3 days tops. 5 days later when I still did not have the items I contacted them and they said oh the items have gone out of delivery, when I continued to press them for a tracking number they could not provide me with one, they said they would email it to me in 2 hours. The next day when I did not receive a tracking number I called back and asked about my shipment, they said oh it just went out yesterday for delivery, you will have it by the weekend, I asked for a tracking number and they gave me one, but said that I probably would not see movement on it since the items had just been shipped yesterday, I reminded them that yesterday they told me they had already been shipped, but I was so happy that they were finally on their way that I hung up the phone. I immediately checked the tracking number and of course it said that they USPS had received notification that they were to expect a package from Bella-Tiara for pick-up but that one had not been delivered. I gave it a few days per the conversation with the woman on the phone, 3 days later when the tracking number read the exact same thing and believing that my items still had not gone out for shipment I contacted Bell Tiara again, explained the situation and they told me my items had just been shipped that morning. I told them to cancel the order and demanded a refund, believing that this is all a scam and that I will never see the items. It was already a month later and I could not afford to wait any longer for fear that it would leave me with no alternatives to find replacement pieces for my wedding. The woman on the phone at first said she could not cancel the order because it had already been shipped, I politely explained to her that we both knew nothing had been shipped, she then said she would contact a manager and see what she could do, I tried to explain to her my disappointment because I really liked what I had seen online and I was really looking forward to receiving the pieces I ordered, I mentioned that after a month had gone by and I had not received my items I started doing some research and came across some reviews that I wish I read prior to ordering, she then advised me that if I were to write a review I would not be getting a refund. I was shocked, I told her to please cancel my order immediately, I advised her that I would definitely be writing a review now, and if my money was not refunded I would be filing a complaint with the better business bureau so that they could help settle our dispute, it looks like they have already been brought in to settle similar complaints with this company in the past. In the end they did refund my money, but I am very disappointed with the entire experience and I would hate for anyone else to have to put up with this same type of thing, especially if you have any sort of time frame to deal with. I never received any pieces so I could not judge the value of the product. Good Luck!
Services Used: Jewelry
Bella-Tiara responded with the following comments:

we have no idea who this customer is, once again I am sure there was a reason for the delay she was refunded and not sure what she is referring to as we have no info on her.
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Eric
Wedding:
9/29/2012
5.0/5.0
No nonsence transaction, item was as described, of very good quality and delivery was prompt. My bride to be was very happy when I presented her gift to her before the wedding and she wore it beautifully. I would not hesitate to purchase from Bella-Tiara again.
Services Used: Jewelry
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lilly
Wedding:
9/23/2012
0.0/5.0
very unprofessional, if you request a refund you have to beg for your own money. a rip off company. stay away there are others honest and better with returns and refunds policies
Services Used: Jewelry
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Anonymous
Wedding:
9/22/2012
1.3/5.0
I bought a pair of earings from the website for my wedding. They looked great online. I was worried about how heavy they would be and the woman assured me they were lightweight. I bought them and then when I got them out, it was missing a crytal and more were falling out with just setting it on the counter. I called about returns and they only do exchanges flat out. They charge a 20 percent re-stocking fee even when it was their product that was damaged. She was not very nice about all of this either. After my 20% re-stocking fee, and I'm guessing shipping it will not be worth the return. I'm not sure about shipping because she cut me off and said she'll send me how to return it via email later
Services Used: Jewelry
Bella-Tiara responded with the following comments:

we quickly suggested a replacement she refused, our policy states that we are happy to exchange the broken item no fees for her at all. but she also stated that she tried to remove a hook an broke the item. We still said we would accept the return with our restocking fee .. don't know how else to help her. WE ALWAYS TRY TO HELP OUR CUSTOMERS OUT but i think we just couldn't make her happy
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Deanna
Wedding:
9/21/2012
5.0/5.0
I am very happy with the service, and product provided by Bella Tiara! I bought two evening bags for my wedding, and couldn't have been happier! Thanks again for helping complete my couture!
Services Used: Dress & Attire, Favors & Gifts
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ADELA
Wedding:
9/10/2012
5.0/5.0
THEIR CROWNS AND HEAD PEICES ARE BEYOND GORGEOUS AND THE PRICE IS MORE THAN REASONABLE! I HAVE GOTTEN SOOOO MANY COMPLIMENTS WHEN I WORE A SIDE HAIR COMB THAT I BAUGHT FROM THE SIGHT. I ALSO HAVE JUST ORDERED A CROWN FOR MY SON TO BE SISTER IN LAWS WEDDING. SHE IS ALREADY IN LOVE WITH IT. THANK YOU FOR GETTING IT TO ME ON TIME! I HAVE ALREADY TOLD SO MANY PEOPLE ABOUT YOUR ONLINE STORE AND I WILL CONTINUE TO DO SO! THANK YOU SO MUCH BELLA TIARA!
Services Used: Jewelry
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daniela
Wedding:
9/9/2012
5.0/5.0
Antonella was so helpful suggesting items, she was very patient with my decision making. everything i wanted she was eager to get and did. Thank you so much my wedding favors were so beautiful, I was very pleased with everything I will recommend Bella Tiara to everyone.
Services Used: Favors & Gifts, Jewelry
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Francesca
Wedding:
9/8/2012
5.0/5.0
Great Vendor!! Very professional! Would strongly recommend.
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Prisquette
Wedding:
9/1/2012
5.0/5.0
I received an efficient and patient service from Bella Tiara. The price of the headpiece was unbelievably low compared to other sites. There is a variety of pieces that you cannot find elsewhere. I placed a rush order and just like they promised, the product shipped to Canada well on time!

I would recommend this site to any future bride around the world!!!

Thank you so much!
Services Used: Jewelry
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Elizabeth
Wedding:
9/1/2012
5.0/5.0
I can honestly say no matter the size of your wedding no bride is ready to tackle the amount of perpetration required. I started planning my wedding on time with at least two months in advance because it was a small ceremony. Little did I know I wouldn't find everything needed on time, I would schedule days and have lists of wedding stores I was planning on visiting. At the end of the day my search would leave me empty handed and disappointed. Bella tiara made my headaches go away , I have been in the customer service industry for 7 years so my expectations for service is always high. Mrs. Antonella Curto met and exceeded that expectation with flying colors from the moment I had questions to late night ( after store hours) 9pm conversations . She understood what a bride goes through trying to find that store where you can buy everything in one place from her veil to the jewelry and headpiece matching set. Everyone is always hesitant to shop online because of all the scams going on but this online store is 100% legit with exquisite pieces at a normal and budget smart cost. This store has so much variety there is no way you won't find something to match your theme or dress. I am super satisfied with how everything went the day of my wedding all thanks to Bella tiara !! I would recommend this site to anyone and will always try to find an excuse to shop here!! Once again thank you so much for the overall support .
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Anonymous
Wedding:
1+ year ago
3.5/5.0
I was looking for vintage type realistic beautiful gold and silver earrings. I came across this site and was real happy. They do have a wonderful selection of everything for the brides, wedding party, etc. . I will say, I did not read reviews of this vendor until AFTER I ordered. I was leary..while waiting for my order to arrive. I ordered 5 items costing over a total of $280.00. I ordered on July 27th and received the 5 items on August 9, 2012. At first glance, I was disappointed that they mailed it in a super small USPS priority box. It came a little smashed up. (not their fault, I guess). I thought -- well the items will be in bubble wrap. -- but NO, they weren't. Just wrapped in tissue paper - the head band was in a large and beautiful muslin (not sure) bad with ribbon though. all of the items should have been wrapped in bubble wrap. Especially the headband...oh well. It wasn't bent or anything. Then I looked carefully at the earrings. Three pair were just gorgeous and heavenly. One pair was super cheap looking and that one cost almost $40.00 0 it said "fashion earrings" and then I looked at my order again and realized those particular pair of earrings are not what I ordered at all. I went back to the website and the earrings that I did order still show available . So, I am not sure what happened. I promptly wrote them an e-mail with what had happened. So now, will be waiting for a response. I truly hope that they exchange or refund. I do not want the earrings that they sent me that I did not order. The reviews in here are so mixed.
FYI - they did sent me confirmation of my order - but NOT right away. Only after I e-mailed them, did I get a confirmation of my order. Then afterwards, a day or two later - I got a "will be shipping" email, then another that said SHIPPED -- and then finally a tracker number.
I plan to write again with my outcome. I do hope it is good and that they have integrity.
Overall, I would recommend them at this time. -- but who knows I might change my mind.
Services Used: Jewelry
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Laura
Wedding:
8/26/2012
5.0/5.0
Antonella was such a great person to work with. I explained to her what I liked and did not like and she chose such a beautiful favor for my wedding, which was wrapped beautifully and presented with exquisite taste.
Services Used: Favors & Gifts
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Dorothy
Wedding:
8/25/2012
0.2/5.0
I bought an evening bag from this website. It took a month to arrive which was longer than expected- almost 2 weeks before it was shipped. I especially ordered a bag with a long strap available but when it arrived there was no long strap, no "free sample" and no extra crystals as said on the website. When I got in touch I was told the strap would be shipped that day - 8th August. I wanted it for my son's wedding 2 weeks later. It did not arrive and on 8th Sept I let them know - but no reply. 2 days ago I e- mailed to ask if they intended to send it but no reply - again. Of course, they have the money now ! I CERTAINLY WOULD NOT RISK DEALING WITH THEM AGAIN.
Services Used: Dress & Attire
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Maryann
Wedding:
8/18/2012
5.0/5.0
This is the second time I ordered from Bella-Tiara and I must say I’m extremely pleased with the merchandise I received. I also referred a relative to this site and she was also very happy with her items as well. I received my items quickly and promptly; within 5 days of placing my orders. I would definitely order from this site in the future.
Services Used: Dress & Attire, Jewelry
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Laina
Wedding:
8/12/2012
4.9/5.0
I ordered the replica of the Kim Kardashian headband. This site was the only that had it and it was on back order. They were always very helpful and knowledgeable about when my order would be available. I was so excited when I got it. They were great.
Services Used: Jewelry
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Nichole
Wedding:
8/4/2012
5.0/5.0
The earrings I purchased are very beautiful and sparkerly which is what my bride wanted. You guys saved the day!!!!! Thank you.
Services Used: Jewelry
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kara480
Wedding:
8/4/2012
5.0/5.0
I was searching high and low for a veil, and could not find anything I liked. This plac eis fantastic! The owner was so helpful, really bent over backwards to help me find a veil...she even chose one based on what I wanted and I had it within 3 days. And it is gorgeous! Great selection, unbeatable prices, fantastic intuition...this is the place to shop for your veil! I am so happy to have found them.
Services Used: Dress & Attire
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Paige
Wedding:
8/4/2012
1.5/5.0
I was kept in the dark and then lied to about my order, not impressed!

I ordered two items that were labled in stock (stated to "ship in 3-5 days").
21 days later I had not received anything except a ship notification with no tracking.

When customer service emailed me back - they stated my veil had NOT been in stock even thought it said it was, so they had to order it and my order was just being shipped today.

This would have been okay if SOMEONE had told me.
Also... why would you say you shipped my order when you didn't?

Very unprofessional, as was the response email I got with zero capitalization, punctuation, or grammar; It looked like a text message.

Their products are very well priced and if you have no problem with them they are probably great - but I find them unprofessional and unreliable at this point and would not recommend them.
Services Used: Dress & Attire, Jewelry
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origin
Wedding:
8/3/2012
4.9/5.0
LOVE the Edward Berger headpiece, it just arrived and it's BEAUTIFUL. I had had concerns becasue of the price & return policy so I emailed company. They gave me get support so I purchased, I got emails about when it would ship, wehn it did ship and package arrived, perfectly!

happy consumer
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Thank you for you help, the piece I ordered for my hair was beautiful!
Services Used: Jewelry
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Patricia
Wedding:
7/20/2012
5.0/5.0
I am very happy with Bella-Tiara. I was able to get my jewelry and purse for my daughter's wedding without spending a fortune. The prices and selection are outstanding and the transaction went as smooth as silk. I was notified of shipping in advance and everything arrived well packaged. My order was shipped and arrived promptly. I would highly recommend Bella-Tiara to any bride, attendant, and mother of the bride or groom.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
0.7/5.0
This company is a total pain in the *** I put together 2 orders total. The first one they claimed the item was lost in the mail so they had to reship it. The second order half shipped in a timely manner the other half still have not received and they have been promising me for 3 weeks that it will be here. My wedding is 3 days away and I still don't have my order.
Services Used: Favors & Gifts
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sunsetdia
Wedding:
7/19/2012
4.7/5.0
I was nervous about ordering jewelry on this website because I had read the review about people not getting their items on time. However, I was please to say that I received my items within 7 to 10 days and had no problem. The jewelry was beautiful but I wish it would have come in a jewelry box since I planned to give it as a gift for my daughter. I would definitely order from this website and recommend.
Services Used: Jewelry
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Luzzo
Wedding:
7/15/2012
0.0/5.0
BUYER BEWARE!!!!!!! I order a cake topper and a cake topper holder for my sister's bridal shower. It does take a week to receive an order confirmation. I inquired about my order after two weeks and received an email stating that the cake topper was ready to be shipped but the cake topper holder wasn't ready because it needed to be personalized. The email also stated that their orders take about two weeks to process. I felt that the email wasn't very pleasant. Anyway!! They shipped the cake topper asap because the I needed it right away for the bridal shower. The company shipped the wrong cake topper. Well, I then needed to shipped the wrong cake topper in order to receive the correct one. They corrected the mistake and blamed the company for this mistake. I place my order on April 5, 2012. Last week (June 5, 2012), I inquired about my cake topper holder. Their response was OMG is wasn't shipped. I wrote back no and they stated that the company thought they shipped my item but never did. I'm so disgusted with this company. They need a better system of keeping track whether their orders get shipped or not. Also, whether the correct items get shipped. They also need to take ownership for all orders and not put blame on the companies. Therefore, stay away!! As of June 15, 2012, I haven't receive my order.


As you can see by their response,
I order a custom base that takes 2 and half months to personalize LMFAO. When your emails stated, that the company thought that this order was already fulfill and shipped. Like I said take ownership for your company to ensure that all order are fulfilled and sent. Good Luck to you!!!
Services Used: Favors & Gifts
Bella-Tiara responded with the following comments:

the base of the topper was shipped you ordered a custom base
you should have next week just spoke to vendor.
good luck
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sandra
Wedding:
7/13/2012
5.0/5.0
bella tiara are wonderful my piece for my brother wedding came in yesterday just like the sweet young lady said lol sorry i had a lil attuide i was scared after readinv some of the reviews about pices,not comibg in time ir dameged but it was a lie everything they promise is true my peace was here on time n everything is in perfect condition thnks
Services Used: Jewelry
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R.
Wedding:
7/4/2012
5.0/5.0
The items ordered are absolutely beautiful! The prices are reasonable, for high-quality products, professional staff, and timely shipment. My sales representative listened to what was most important to me and provided great advise about their products. Excellent experience and I would recommend Bella-Tiara to others and purchase from them again! Thank you.
Services Used: Beauty & Health
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soon2bmrs.
Wedding:
6/24/2012
0.6/5.0
BUYER BEWARE!!!!!!!!!! I have been extremely upset and seething about my experience for weeks now with this company. I have had that opporutnity to seethe for weeks because that is how long everything apparantly takes. I placed my orginal order on April 25th and was so excited to try them out! Everything on thier website looks so gorgeous!! I had ordered a bracelet for myself, one for my sister, a pair of earrrings for my mother and a rhinstone letter cake topper as well as a rhinestone head band for my sister also. I placed my order and did not recieve a shipment confirmation until about 5 days later. WOW....seems like a long time but ok....then it took over 2 weeks after that to get to my door. We are now talking about nearly 3 whole weeks to get an order! When I opened the box, I was seriously disappointed with the way in which my little treasures had arrived. I cannot believe nothing was totally broken!! Each item was wrrapped in a single piece of tissue paper and shoved in the box with no extra padding or wrapping of any kind at all!!! When I got my order that I had waited so long for, I was even more upset when I realized they had messed my order up!! They sent me 2 completely different bracelets than the ones I had ordered!!! I also decided after seeing the earrings I ordered for my mother, that they were not really "her" so I emailed them and said I wanted an RA number to send the items back. Ann responded quickly to my email and informed me the bracelet I had ordered to go with my wedding dress was sold out and discontinued. She said they must have sent my bracelet to someone else. I asked a few times to see if they could locate it, but I was told they never heard back from the customer they MAY have sent it to. My sister's bracelet was in stock so I could return the bracelet and the earrings and exchange them. I placed a new order and still had to wait 4 days to get an RA number after that. I went through my house and collected all the pieces of bubble wrap and tissue paper I could find and carefully wrapped each piece and then paid $11 to ship back items I never ordered. I placed my new order for the exchanged items (although I did not order a bracelet for myself because I still cannot find anything I like as much as the one I orginally ordered) on May 21. It is now June 5th and I STILL do not have my order!!! These people I am pretty sure are insane to think that is normal!! Because of the mix up on my first order, I put a note in the comments box "PLEASE SHIP AS SOON AS POSSIBLE!!!" and it still took them 5 days to ship it! They clearly do not care about thier customers or fixing thier mistakes! I ordered a hair accessory from freakin Hong Kong that took less time! I have now invested almost 2 months and $400 at this point to get what I originally wanted!! They are the slowest shippers I have ever seen and will absolutely NEVER EVER use them again! If I ever even hear of anyone I know thinking of using them, I will slap them silly! All this time and effort and it is now 19 days before my wedding...and I am still waiting for my jewelry and for gifts for my mom and sister. BRIDES SAVE YOURSELF THE STRESS AND LOOK ELSEWHERE!!!
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
2+ years ago
2.0/5.0
Placed my order for a bridal headband on the 27th of Feb. Waited a few days and noticed the status of my order hadn't been changed to "shipped" so I contacted them and got a quick reply saying the item had been out of stock and had shipped that day.
Waited for it to arrive and it was exactly what I had wanted! I totally loved it but 2 of the crystals had fallen and one was broken off. I contacted the company via email that night and again was responded to very quickly. I was told to send the item back with a return authorization number and they would send me another one in return.
I sent it back the very next day (March 15) and waited and waited for the new one to arrive so I contacted them again by email and got a reply a couple days later saying a new one would be shipping out April 25 because it had been out of stock again ,
I waited again and checked my mail daily with hopes it had arrived and still nothing! - so I called and was told that the item is STILL out of stock and that one hadn't been send in April like I was told it would be.
On the phone I was also told they should be getting more in this past Thursday (May 10th) and that they would send one out right away and then email me to let me know it had been sent and I have yet to hear anything...

At this point I'm worried a new one won't arrive in time for my wedding because I'm leaving almost 2 weeks before hand. I hope I don't have to go spend more money on something else or go without!
I loved the headband I got but for $89 I wanted something undamaged.
If I could go back I would have gotten super glue and just dealt with it myself because its been more stress then its worth.
I'm hoping this situation gets resolved soon!
Everyone I've spoken to has been friendly and polite but I wish I was getting a clear reliable reply as to when I can expect my headband.



UPDATE: came home today (May22) excited to find my headband had FINALLY arrived only to open it and realize that the headband was a different style then the one i had ordered...
I called right away and the lady I spoke to was quite nice, looked into it and called me back quickly and said some kind of mix up must have happened and I am to send the wrong one back and wait for the correct one to come! - she said I should have it by the end of next week! - thats cutting it WAY too close for comfort but my fingers are crossed!
Services Used: Jewelry
Bella-Tiara responded with the following comments:

Hi customers item was on backorder delays are to be excpected and she lives in Canada shipping will be slightly longer.
item as shipped out she will have soon
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Kelly
Wedding:
6/16/2012
0.6/5.0
DO NOT USE THIS COMPANY. I ordered my veil and headpiece from this company three weeks before my wedding thinking that it would be plenty of time if I paid extra for shipping. The Monday before my wedding I called the company because I still hadn't received what I ordered. They told me that they would rush the package the next day and I would receive it by Wednesday, and that they would email me the tracking number. By Wednesday I still had not received it and I was never given the tracking number. I called several times with no answer and when I finally got a hold of someone she told me that there system was down and that she couldn't tell me where it was. On Thursday morning I finally got two veils and two headpieces, and only one package had the correct order in it. The other one was the wrong headpiece. I hadn't checked my email all week because I was busy getting ready for my wedding. So the day after I checked my email and found that they charged me a second time for the second order, and that I was supposed to refuse one of the orders. So while I was on my honeymoon, my mom sent the second veil and headpiece back. They received it the 26th of June and I still haven't received reimbursement for the second order and shipping. I had to send them the tracking number to prove that they received it, and I am still waiting to be reimbursed. The price and quality is NOT worth the hassle of dealing with this company. The service people were horrible and blamed me for their screw up. I suggest going to a reputable dealer.
Services Used: Dress & Attire, Jewelry
Bella-Tiara responded with the following comments:

customer received the first veil few days prior to her wedding but stated she never received it therefore we express another one over at our expense. We did our best to ensure she had one for her wedding, she did send back the second one however to our other warehouse therefore we needed to confirm receipt with tracking prior to refunding.
she received two great items we were polite and always replied to her concerns and emails. Can't make everyone happy.
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Tiffany
Wedding:
6/2/2012
4.8/5.0
I found a barrette for myself and bridesmaids, as well as an earring and necklace set on the Bella-Tiara site. The barrettes were actually on sale,but the earring set was not. I must admit that some of the reviews had me on pins and needles, but all turned out well. It did take about 7 business days for me to receive my package after I received the email saying that the package had shipped. I also noted that a few of my stones were missing from my necklace, but it isn't noticeable. The items did seem to be poorly packaged, but the products were awesome! None of the pieces looked cheap or flimsy. Their products are definitely top notch. I just wished they would work on the packaging.
Services Used: Jewelry
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MWI
Wedding:
5/12/2012
0.0/5.0
I ordered two hair clips from Bella Tiara on May 3 2012. The ordered items were charged to me May 4. I am aware that the shipping time frame is 7-9 days. I called on May 9 to confirm that my order had been shipped-since the status of the order wasn't updated. When I called, the woman I spoke to first said they handle their questions thru email, & wasn't very friendly. Secondly, she told me my order was sent out on Tuesday May 8, and I would receive my order on Friday May 11. Well I didn't receive my order on May 11 or even May 12 for the wedding. I received my order May 16- 14 days after I placed the order. I understand that sometimes things take longer, but I felt that my order wasn't sent out when I was told andI found it suspicious that there was no tracking number with the order. I believe it was not sent on the day I was told.
Services Used: Jewelry
Bella-Tiara responded with the following comments:

item was shipped out on time, unfortunately circumstance due happen, its our busy season and we respond quicker via emails that is why we ask to email us.
if you had given us a wedding date we would of rush the order for you
I am sorry it arrive late.
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Acadia27
Wedding:
11/5/2011
0.0/5.0
I ordered earrings to wear to a wedding. Understanding that $29.99 is not a lot of money, I was not expecting top-notch designer quality but I was expecting the earrings to arrive UNDAMAGED. I had the same experience as another reviewer. I emailed the company upon receipt of my damaged items (4 stones were missing from the earrings). Admittedly, I was offered a replacement pair by express mail, but why on earth would I want to replace a clearly very low quality pair of earrings with the same low quality pair of earrings? If this pair came damaged, what assurance would I have that another one wouldn't? Not to mention, I was flying out for the wedding within two days, so I decided to head to a department store to find something that I knew would not be Claire's-quality jewelry for five times the price. I sent the earrings back immediately (shipping on me) and was refunded $15.05 of the $29.99 I paid. I got a partial refund for DAMAGED goods that I did not want to keep. I'm sorry, Bella Tiara, but if you are sending customers damaged products, you should be going out of your way to make these customers happy, even if they don't want a replacement of the same item. It is not my fault that your items were poorly made. For the $14.95 that you "saved" yourselves (really? are you seriously restocking damaged earrings? and what's the rest of the deduction for? unreal...), I will be sure to alert all of my friends and family about your terrible service and low quality products. This is NOT how you do business, especially when there are a lot of other places to buy jewelry out there.
Services Used: Jewelry
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carmen
Wedding:
10/15/2011
5.0/5.0
I ordered a hair comb by Elegance by Carbonneau and a Symphony Bridal veil. Beautiful! They were very quick to respond to all my emails and the products arrived in less than a week. Great service, fast delivery, no complaints.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.0/5.0
I ordered a wedding hair comb from Bella Tiara back in about May of 2011. It was expected to arrive in about 3 weeks. After just about over a month I hadn't received it and contacted the company. They had told me that there was no way to track my package and that it became lost. I asked them to send me another and they told me I had purchased the last one. I asked when they would be getting a new shipment and they said one week. They then had told me that because I was willing to wait for their shipment, once it came in they would send it out to me right away by express mail which would only take about 4 to 6 days to get to me. Another almost 2 weeks went by and still no comb. I contacted them again and they said that another person in their office had sent out my comb, but wasn't aware of the express shipping instructions, so they just sent it out by regular shipping which had an expected eta of between 10 to 14 business days. In total I waited almost 3 months from time of purchase to get my comb. One good thing I can say about the company is the responsivness. Every time I contacted them, they responded back within 24 hours. I had ordered one that had crystal rhinestones on it, and when it arrived, the center stone was "Glued" crooked and off center. I ordered from Bella tiara because they were the only one who had the style of comb I was looking for. Would I order from them again......no.
Services Used: Jewelry
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Izabela
Wedding:
9/16/2011
5.0/5.0
I ordered a Symphony bridal comb. It arrived w/in 2 weeks and was beautiful.
Services Used: Dress & Attire
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Jamey
Wedding:
9/10/2011
4.6/5.0
Absolutely love the jewelry they provided.
Services Used: Jewelry
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Kcoleman
Wedding:
9/4/2011
5.0/5.0
Great selection of jewelry. Got our rings here. Another happy customer and am glad my wedding planner recommened them!
Services Used: Jewelry
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bugsy78
Wedding:
8/27/2011
5.0/5.0
I received everything on time for my event and the items looked better in person. I will refer my best friend who is getting married in 2012!
Services Used: Dress & Attire
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tlopsil
Wedding:
8/20/2011
5.0/5.0
great vender. Made every purchase easy and well worth it.
Services Used: Jewelry
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princess7070@aol.com
Wedding:
8/17/2011
4.9/5.0
Thank you ann soooo much! It was such a pleasure doing business with you. You helped me every step of the way with all of your bridal jewelry expertise! Everything was shipped and wrapped to perfection. Thank you again!!!!
Services Used: Jewelry
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deb
Wedding:
8/16/2011
0.0/5.0
First off, Bella-Tiara is located in NY, and I am in CT....so why would the priority shipping take over a week? Very Slow! It should have gotten here in 2 days. The bracelet had a gray stone which I consider damaged. Maria refused a full refund, she wanted her 25% restocking fee. This was NOT my fault, I just didn't change my mind, it was DAMAGED. I don't want to do business with Bella-Tiara if they have NO quality control. Buyer BEWARE !
Services Used: Jewelry
Bella-Tiara responded with the following comments:

HI Debbie, I was very willing to send you a new bracelet and send it out express mail for you to have it tomorrow you refused, you screamed and cursed and insulted our company for no reason, not nice at all, the item was shipped within our time frame you got it in 6 days, and again was never told you needed the item asap as again we would of expedited it for you, but 7 days is not unusual for an online item to arrive.
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Gigi
Wedding:
8/14/2011
4.9/5.0
Purchased a cathedral veil it was beautiful, and I saved over $200 dollars as I saw the same veil in a bridal boutique. Customer service was great and I receive my veil within 10 days just as promised. Very happy bride
Services Used: Jewelry
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katie
Wedding:
8/14/2011
4.3/5.0
They did a great job, I bet!
Services Used: Jewelry
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Katie
Wedding:
7/24/2011
4.8/5.0
I ordered my bridal jewelry from bella about 6 weeks before my wedding....when it didn't arrive after 3 weeks of waiting, I called and found out my package had been lost in the mail. The woman I spoke with was very accomodating and tried to have another mailed to me, but it was out of stock. She was more than willing to work with me to get another jewelry piece sent out, and was willing to give me a good deal on something more expensive if I wanted it. I ended up choosing a different necklace/earing set and a hair piece. No problems cancelling the credit card payment from the previous order....everything worked out fine and my jewelry arrived before my wedding day :) loved the hairpiece and the necklace set!!! I was a little upset that I couldn't get my original favorite, but the alternative was beautiful so I was very happy!
Services Used: Jewelry
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rosraqrub
Wedding:
7/23/2011
5.0/5.0
Excellent service!!! Beautiful product!!!
Services Used: Dress & Attire, Jewelry
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LVP
Wedding:
7/17/2011
5.0/5.0
I order an evening bridal clutch from Bella Tiara and received it in 3 business days. I had been searching for months online and several department stores, for that special bag when I discovered Bella Tiara had exactly what I had been looking for without having to pay hundreds of dollars. I was so pleased when I opened the package. It was exactly what I wanted and so much more. The picture and description were helpful but I did not expect the quality to be so amazing!!



Happy Bride
Services Used: Jewelry
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Margo
Wedding:
6/24/2011
5.0/5.0
My hairpiece was stunning and a great value. I wasn't a first time bride and didn't want a veil - but wanted to have something extraordinary to accent my hair. My bugle bead and crystal hairpiece got lots of oohs and ahhhs - and I felt beautiful wearing it. I also ordered my necklace and earrings - also a great value and beautiful. Everything was shipped super fast too.
Services Used: Jewelry
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Fatemeh
Wedding:
6/23/2011
3.2/5.0
i love my tiara, it was so unique and nice that matched my dress.
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
2+ years ago
1.1/5.0
I ordered a beautiful pair of earrings from this vendor 17 days before my wedding. 6 days later I got an email stating that my order was "ready for shipping." Mind you, it didn't say it had shipped. Three days later, when I still hadn't received my order ($50 for a pair of earrings!), I contacted the seller and she sent me the USPS "priority" tracking order, that stated that the item had left the facility 30 miles from her three days after the email stated it had been shipped. I lived in Northern Virginia. This seller is in New York City. It takes approximately four (4) hours to drive from NoVa to NYC. It has taken her company more than 9 days to get my merchandise to me. Why?
Services Used: Jewelry
Bella-Tiara responded with the following comments:

the standard processing time is 3-4 business days and then shipping time which is about 3-4 days therefore you need to give it about 7-9 days to receive. If we knew you needed it sooner we would of definately expedited the shipping at no cost as we do it when we can, but we were never contacted. nonetheless item was received, we did respond to your email and the product is beautiful and still reasonable priced compared to other sites.. good luck on your wedding and I guess we can't make everyone happy no matter how hard we try...
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MOB Acton CA
Wedding:
6/4/2011
5.0/5.0
We had been promised a veil from another vendor as a free gift when purchasing a wedding gown. When it did not arrive (after 7 weeks) and the wedding was in a few days, I called Bella-Tiara at midnight over the Memorial day weekend. To my astonishment I spoke with the owners who were Gracious, Friendly & Very Professional. They immediatly checked if the Bird cage we wanted was available & sent it toot-sweet! We got it in time for my daughters big day & it was perfect.
And the very best part ~ it was reasonably priced!!
Thank you so much for saving the day!!
Services Used: Dress & Attire
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hollamoca
Wedding:
5/25/2011
4.8/5.0
After reviewing other bridal accessory websites, I found bella-tiara.com to have the greatest selection for its value. They had the bridal haircomb I was searching for and had it delivered in time for my wedding that was 2 weeks away. Even the questions I had on some of the accessories were addressed promptly and with courtesy.
I wouldn't bother finding your bridal accessories elsewhere but at
bella-tiara.com
Services Used: Jewelry
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Jilly
Wedding:
4/30/2011
5.0/5.0
The Jewellery made the gown and the day - looked spectacular- everyone commented and loved the necklace and earrings...perfect! and fabulous service
Services Used: Jewelry
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Anthony
Wedding:
4/28/2011
4.3/5.0
I highly recommend this seller for.their attributes their quality and service was extremely Wow the website is so well madeand easy to navigate with hundreds of items to select from of selections to choose fromthe order was delivered on timeand all items what describes exactlywould highly recommendand made the special c*** pleat with high quality itemsall my friends and family were I'm amazed at how beautiful these pieces weremy friend will be having a christening soon insure be enough this is where they have ordered
Services Used: Dress & Attire, Favors & Gifts, Jewelry
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Claudia
Wedding:
4/16/2011
5.0/5.0
I just loved the prompt and excellence customer service!
Great quality and my tiara was absolutely beautiful. Very similar to what it looked like online! I saw my tiara at a bridal boutique but found it at a better price with Bella-Tiara. I cant express how happy Iam with my purchase. Thank you Bella-Tiara!

Claudia
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I learned about Bella Tiara jewlery from one of my good friends. She was wearing the most beautiful tiara and braclet that i have seen in other wedding and as i just got engaged before her wedding I had to ask her when she got their from. I went on the website and loved the jewlary and the veils there. I still wanted to check out in bridal stores what they have to offer. I looked around for Tiara or Veil that I was imagining that I would wear on my special day for a reasonable price, but kept on comparing to what Bella Tiara had and decided to try ordering from the website. I loved everything that i saw! I also showed the website to my mom and my mother in law and they both wanted their jewelry from their as well. I contacted the owner and sent her pictures of my dress and she was AMAZING from the beginning to the end. I am very picky and cant make up my mind but she was great, she told me her opinion and sent me pictures of what she thinks would match me and my family based on my description. When i got the items i Loved them!! The owner has great taste and patience and she wanted to help me with every request. The prices of all the items and the quality are far better than the regular bridal stores that I went to. Definitely recommend! I am still planning to order more jewelry for other occasions as well, they are just gorgeous!
Services Used: Jewelry
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carolkeltz
Wedding:
4/4/2011
5.0/5.0
I ordered my veil, jewelry, bridesmaids jewelry and flower girl jewelry. I had a hard time deciding on a veil and had a very specific idea in mind. Ann was so incredibly helpful and patient. She really went above and beyond on helping decide and making sure I was happy with my decision. The website is easy to use and all the pics look just like the product, you really get a great idea of what you are getting. The products were perfect and my veil was exactly what I wanted. I recommend this site to everyone!!!!
Services Used: Jewelry
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lnikolic
Wedding:
4/2/2011
5.0/5.0
I wanted a flower hairpin I saw at my bridal shop. Have heard horror stories about buying wedding related products online. I emailed Bella Tiara to get more info at 10pm and got an immediate response. They answered all my questions and I have the exact piece I wanted at a significantly lower price in 2 days. My bridal shop told me 3 months. Service and response time with Belle Tiara is excellent! Product was as described with tags and box. Would use their services again and would recommend them to any bride!!! Thank you. Liz
Services Used: Dress & Attire
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kingofpain
Wedding:
4/2/2011
5.0/5.0
Great service. They went out of their way to make sure I received the item on time. The tiara is gorgeous.
Services Used: Jewelry
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Tiffany
Wedding:
3/26/2011
4.9/5.0
The pictures do not do the jewelry any justice! Everything I ordered sparkled so much, it is beautiful! I am so happy I decided to order these products! The customer service people got back to me the same day that I sent them an email which I have never experienced before. This is truly a great find!!
Services Used: Jewelry
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monicaagra
Wedding:
3/16/2011
5.0/5.0
Thank you! With so many things that could have possibly gone wrong with my wedding this was not one of them. Your people were always quick to return my inquiries and gave me very personalized service. The product quality exceeded my expectations, was reasonably priced, and arrived on time. Very reliable. I've recommended you to my girlfriends and they have been very happy as well. Thank you!
Services Used: Jewelry
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Sunflr721
Wedding:
1/11/2011
5.0/5.0
Ann went above an beyond to help me! She gave me her honest opinion and she was right on the money!!
Services Used: Dress & Attire, Jewelry
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Nandu
Wedding:
12/17/2010
5.0/5.0
I ordered a clutch from this vendor. The clutch is just amazing.I'm already planning to order another one from this place.
Services Used: Dress & Attire
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dcfisher64
Wedding:
9/1/1986
5.0/5.0
THE SERVICE WAS EXCELLENT!! MORE IMPORTANTLY, THE ITEMS I ORDERED WERE SO BEAUTIFUL. I HIGHLY RECOMMEND THIS SELLER AND WILL DEFINITELY BE MAKING MORE PURCHASES WITH BELLA TIARA.


DELORES
THE BAHAMAS
Services Used: Jewelry
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valerie
Wedding:
9/25/1971
5.0/5.0
>Rating: Excellent
>Comments:
>Price Rating:Excellent
>Shipping Options Rating:Excellent
>Delivery Rating:Excellent
>Ease of Purchase Rating:Excellent
>Customer Service Rating:Excellent
>Title:
>Body:Excellent service!
>Great customer service, e-mail reply within a few hours,great as we live in New Zeland and Bella-Tiara is in New York.
>We where able to track the package via UPS when posted,so that gave us peace of mind.
>We are delighted with the product great value for money and my daughter and I are sure it is going to look fantastic on the top of there wedding cake.
>Both my daughter and I have have told family and friends about bella-tiara.com and how good there service is, infact we are planing our next order.
>Val Auckland New Zealand
Services Used: Favors & Gifts

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