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Ben Bridge

Portland , OR

LOCATION

1049 Lloyd Center
Portland, OR 97232 US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.3
out of 5.0
4.4/5.0
4.3/5.0
4.4/5.0
4.3/5.0
4.3/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
Sold me a poorly engineered bracelet that quickly broke and they never cared to fix it.

So I bought a bracelet which turned up to have a hollow core but with very thin walls. That could work if the bracelet core was round - would hold against some pressure, knocks etc. But this one had a core made like a thin ellipsis, which combined with the thin wall caused bends, so the bracelet broke into three pieces in no time.
Went back there - "cannot help you, you out of warranty". Asked to have somebody to call me as I want to discuss their manufacturing process failure - "sure the manager will call you". Never got the call.
Out of warranty or NOT - if I am to prove their craftsmanship sucks, they should act honorable. They didn't even give it a chance.
Sold me a poorly engineered bracelet that quickly broke and they never cared to fix it.

So I bought a bracelet Read more...
Sold me a poorly engineered bracelet that quickly broke and they never cared to fix it.

So I bought a bracelet which turned up to have a hollow core but with very thin walls. That could work if the bracelet core was round - would hold against some pressure, knocks etc. But this one had a core made like a thin ellipsis, which combined with the thin wall caused bends, so the bracelet broke into three pieces in no time.
Went back there - "cannot help you, you out of warranty". Asked to have somebody to call me as I want to discuss their manufacturing process failure - "sure the manager will call you". Never got the call.
Out of warranty or NOT - if I am to prove their craftsmanship sucks, they should act honorable. They didn't even give it a chance. Read less
Services Used: Jewelry
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Erin
Wedding:
9/20/2014
5.0/5.0
My fiancé surprised me by taking me to Ben Bridge when he proposed. He set the whole thing up with the store. It was an incredible experience. They had a section of all options in his price range, so there weren't and awkward moments. The sales staff was knowledgable and educated us on all the C's of diamonds. It was fun and I picked out a beautiful ring that I will cherish!! The after care is great too! I get it checked and cleaned every 6 months for free!
My fiancé surprised me by taking me to Ben Bridge when he proposed. He set the whole thing up with the store. It was an Read more...
My fiancé surprised me by taking me to Ben Bridge when he proposed. He set the whole thing up with the store. It was an incredible experience. They had a section of all options in his price range, so there weren't and awkward moments. The sales staff was knowledgable and educated us on all the C's of diamonds. It was fun and I picked out a beautiful ring that I will cherish!! The after care is great too! I get it checked and cleaned every 6 months for free! Read less
Services Used: Jewelry
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Mallory
Wedding:
3/3/2012
5.0/5.0
We got our wedding bands at Ben Bridge. They were great. They got our rings in fast and when my was too small they exchanged it for a larger size. We even got a thank you card from them after the wedding.
We got our wedding bands at Ben Bridge. They were great. They got our rings in fast and when my was too small they Read more...
We got our wedding bands at Ben Bridge. They were great. They got our rings in fast and when my was too small they exchanged it for a larger size. We even got a thank you card from them after the wedding. Read less
Services Used: Jewelry
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Kristen
Wedding:
8/6/2011
4.3/5.0
I bought my husband's ring here. Joy provided excellent service and always made us feel like we were an important customer - even though we were clearly not purchasing my rings from them because I had them already. I would definitely shop here again.
I bought my husband's ring here. Joy provided excellent service and always made us feel like we were an important customer Read more...
I bought my husband's ring here. Joy provided excellent service and always made us feel like we were an important customer - even though we were clearly not purchasing my rings from them because I had them already. I would definitely shop here again. Read less
Services Used: Jewelry
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Alissa
Wedding:
5/5/2011
4.6/5.0
My engagement ring is from Ben Bridge, it is the Ikuma Canadian solitaire. A year after the wedding I am still amazed by this ring! I went to the store at Lloyd Center. Everyone I spoke with was very helpful, and even excited for us :-) I only wish I could have bought my wedding ring there also. However their choices that would go with the solitaire were limited, and I did find better prices and options at another place. Follow up cleaning and checks on the diamond and setting are great.
My engagement ring is from Ben Bridge, it is the Ikuma Canadian solitaire. A year after the wedding I am still amazed by Read more...
My engagement ring is from Ben Bridge, it is the Ikuma Canadian solitaire. A year after the wedding I am still amazed by this ring! I went to the store at Lloyd Center. Everyone I spoke with was very helpful, and even excited for us :-) I only wish I could have bought my wedding ring there also. However their choices that would go with the solitaire were limited, and I did find better prices and options at another place. Follow up cleaning and checks on the diamond and setting are great. Read less
Services Used: Jewelry
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gariela
Wedding:
12/3/2009
4.6/5.0
When we stopped by to look at their selection I immediately zeroed in on a beautiful diamond ring.The salesperson was very kind and helped me.They have a good selection at the one in Lloyd Center.
When we stopped by to look at their selection I immediately zeroed in on a beautiful diamond ring.The salesperson was very Read more...
When we stopped by to look at their selection I immediately zeroed in on a beautiful diamond ring.The salesperson was very kind and helped me.They have a good selection at the one in Lloyd Center. Read less
Services Used: Jewelry
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Beth
Wedding:
7/11/2009
4.3/5.0
My ring is beautiful! However, the white gold started turning yellow not long after I got it.
My ring is beautiful! However, the white gold started turning yellow not long after I got it.
My ring is beautiful! However, the white gold started turning yellow not long after I got it. Read less
Services Used: Jewelry
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Jessica
Wedding:
9/12/2008
3.6/5.0
The men's wedding band selection is great here, aspecially if you like the tungsten bands.
The service was nice, and they check up with you to make sure you are happy with your purchase.
The quality of the products are wonderful as well.
The men's wedding band selection is great here, aspecially if you like the tungsten bands.
The service was nice, and Read more...
The men's wedding band selection is great here, aspecially if you like the tungsten bands.
The service was nice, and they check up with you to make sure you are happy with your purchase.
The quality of the products are wonderful as well. Read less
Services Used: Jewelry
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Jennifer
Wedding:
5/10/2008
4.8/5.0
Very good selection of rings and diamond jewelry. The salesmen didn't make us feel pressured at all. They are willing to work with any budget and make it easy to upgrade to something more expensive later on. Be sure and get their lifetime warranty which includes free resizing, cleaning and inspection every 6 months.
Very good selection of rings and diamond jewelry. The salesmen didn't make us feel pressured at all. They are willing to Read more...
Very good selection of rings and diamond jewelry. The salesmen didn't make us feel pressured at all. They are willing to work with any budget and make it easy to upgrade to something more expensive later on. Be sure and get their lifetime warranty which includes free resizing, cleaning and inspection every 6 months. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Ben Bridge carries a wonderful selection of womens wedding rings.My husband and I received so much help when we had questions.They have good prices and our ring has a lifetime warranty.
Ben Bridge carries a wonderful selection of womens wedding rings.My husband and I received so much help when we had Read more...
Ben Bridge carries a wonderful selection of womens wedding rings.My husband and I received so much help when we had questions.They have good prices and our ring has a lifetime warranty. Read less
Services Used: Jewelry
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