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Best Cleaners - gown preservation

Delmar , NY
CONTACT US
CONTACT US

LOCATION

156 Delaware Avenue
Delmar, NY US 12054 (map)

PHONE

518-210-0688

WEBSITE

View website
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ABOUT US

Best Cleaners is the Capital Region's Premier Wedding Gown Preservation and Restoration Specialist. Certified by the Association of Wedding Gown Specialists, our wedding gown experts... Read more
Best Cleaners is the Capital Region's Premier Wedding Gown Preservation and Restoration Specialist. Certified by the Association of Wedding Gown Specialists, our wedding gown experts work with you to carefully inspect your gown before we work our magic. Then they begin the process of cleaning, and repairing your gown. Next, we invite you to inspect your gown prior to storing in the acid free environment our chamber provides. Our International Lifetime Guarantee gives you insurance that your investment has been treated with the utmost care. At your choosing, any of our Association of Wedding Gown Specialists across the globe will offer our complimentary steaming and pressing of your wedding gown. Whether you choose to wear your gown again, heirloom your gown for a family member or tailor into a christening gown, you will have the confidence in the eternal beauty our wedding gown specialists provide.

Choose Best Cleaners for your Best Garment Care. Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Mother of the Bride
Does a client need to schedule an appointment? How do the client appointments work?
We Reccomend the bride schedule an appointment, however, she can stop in to our locations and receive a gown analysis on the spot
What is the typical turn-around time for a dress?
Specific turn around time for gown preservation is about 4 weeks.
How often do you receive new dresses?
We receive preservations weekly
Do you provide any guarantees/warrantees of any kind?
We provide a lifetime international guarantee. As members of AWGS our partners accross the globe will honor our guarantee.
Do you have a seamstress onsite?
We have seamstress' at each location six days a week.
In addition to wedding dresses, what other products do you sell?
In addition to our preservation services, we clean and restore wedding gowns, military uniforms, christening gowns etc. We also provide dry cleaning services and free delivery and pickup.

REVIEWS

3.8
out of 5.0
3.8/5.0
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4.0/5.0
3.5/5.0
3.8/5.0
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Ambam1622
Wedding:
4/10/2010
5.0/5.0
My experience with Best Cleaners was great and I would completely use them again. The girl in charge of the bridal gowns was extremely friendly and flexible. I had dropped my gown off to be pressed before the wedding and picked it up the next day. It was perfect and nicely taken care. The price was also right compared to many other places. I didn't want to risk taking my gown to just any cleaner and I'm glad I found them. I would recommend them to any bride.
Services Used: Dress & Attire
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Allison
Wedding:
5/28/2011
2.5/5.0
I used Best Cleaners to Clean my dress prior to my wedding as I purchased my dress off the rack at David's Bridal. I also used their seamstress to put the bustle in my dress, fixing some beading, and taking the buttons in an inch or so. I left my dress there and was told someone would call me to let me know how much it would cost to clean the dress since it depends on the dress material. No one EVER called me to tell me the price. I got a call saying that it was cleaned and that I should come in to begin the alterations. So I went to have her pin it for the alterations, but when i put it on in the dressing room, it got dirty again from their filthy floors. I pointed this out and was promised it would be cleaned. The seamstress was very nice and did a great job fixing the beads and taking the buttons in as I had lost a bit of weight since purchasing the dress. I was not so impressed with the bustle however since there were hooks that came undone several times throughout the night and part of my dress dragging in the back. Which of course led to me stepping on it and made for some not so great photos. Now for the cleaning. I had them keep the dress until a week prior to the wedding so that it would be freshly pressed. When I picked it up and brought it home, there was a BLACK spot on the front of my dress that was not there prior to them cleaning it. Not to mention that the bag (newly purchased from David's Bridal) was Filthy at the bottom with two quarter size holes in it. I called and was told to bring it in the next day which I couldn't since I had to work and live 45 minutes away. I ended up calling the first morning I was able to bring it in and was told to bring it to the Latham store and it could be taken care of that day. So I brought it to the Latham store and they had NO IDEA what I was talking about. I spoke with the "wedding dress" person on the phone and she promised me that if I left it there over night she would have it back to me the next day, clean and pressed. So I left it there and came back the next day to pick it up, this time checking it over VERY carefully and the black spot was gone, but another smaller black spot appeared on the back. I was again put on the phone with a manager who promised me I would get 30% back from the cleaning I originally paid for. It has been over a month and they have giving me nothing back. I WOULD NOT HAVE MY DRESS CLEANED HERE OR PRESERVED. Once it's preserved in a box, you'll never know how many black spots there are until you take it out many years later!
Services Used: Dress & Attire

MAP

 
156 Delaware Avenue, Delmar, NY 12054 See On Map
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