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BEST Transportation of St. Louis

St. Louis , MO
CONTACT US
CONTACT US

LOCATION

8531 Page Avenue Suite 160
St. Louis, MO 63114 US (map)

PHONE

314-989-1500

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Hello and thank you for visiting BEST Transportation's WeddingWire page! We would like to introduce ourselves and our company, BEST Transportation to you so that you know who you are... Read more
Hello and thank you for visiting BEST Transportation's WeddingWire page! We would like to introduce ourselves and our company, BEST Transportation to you so that you know who you are trusting with your transportation on the biggest day of your life. We are sisters who own and, along with a very committed staff, operate BEST Transportation.

From day one, our focus has been to be the BEST in the eyes of our customers, team and community by going the “Extra Mile in Everything We Do”. In fact, we made that our company mission statement and our commitment to this mission has propelled us to be the largest full service limo company in St. Louis.

Not to brag, but in 2010 we were selected by the Better Business Bureau as a TORCH Award Recipient for excellence in Customer Service and Business Ethics! Then in 2011, we were honored to be recognized as Operator of the Year by LCT Magazine out of all of the Limousine Operators across the United States.

We are, of course, a women owned business and come from the family that has owned and operated St. Louis County/Yellow Cab for the past 80 years. We have so many wonderful memories hearing all of the great taxi stories from our grandfather and father. (Yes, there are even stories of babies being born in our taxis.) After many years of success in the taxi cab business we decided to expand our service to a new market and founded BEST Transportation in July 2002. In July 2009, our experience and proven service led the City of St. Louis to select us as the official airport shared shuttle service and GO BEST Express began. In just 10 short years we have grown to more than 65 vehicles and 110 outstanding team members that make up our BEST family. As you can see, no matter your need, we've got you covered!

We know you have many transportation options and we also know that to some degree, a car is a car. That leaves the biggest differentiator – service. You can count on our team to provide the very best experience for you and your guests. It is this desire to “Go The Extra Mile” that sets us apart and is what brings our guests back to us again and again.

Take as much time looking around our WeddingWire page and our website as you like. We’ve created it with your needs in mind. Please call us with your questions. Our dedicated Special Events team loves to answer questions and guide you through your transportation planning. We're eager to hear from you and our chauffeurs look forward to serving you!

BEST Regards,

Kim J. Garner & Debbie L. Rudawsky Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Shuttle, Van
Do you have liability insurance?
Yes
Describe your fleet and drivers:
Our professional, uniformed and safety trained Chauffeurs are pleased to make the biggest day of your life a memorable success! Our website has photos of every vehicle in our fleet and 360 degree video of many. Our fleet includes luxury sedans & SUVs, stretch limousines, vans and mini coaches for 8 - 44 passengers, limo party buses for up to 32 passengers and our beautiful 1960 Bentley Rolls Royce.
What (if any) amenities are your vehicles equipped with?
Our vehicles have a seemingly endless list of special features! Call us to discuss our fleet and your specific needs. We'll be sure to get you matched up with the perfect vehicle. All of our vehicles offer professional chauffeur service, GPS tracking & navigation, 24/7/365 live operator passenger hotline, climate control and AM/FM/CD sound systems. Other options available include executive interiors, luxury leather seating, decorative lighting, tinted windows, built in bars and coolers, DVD players and monitors, PA systems, luggage storage and even restrooms!
Describe any special wedding packages you offer:
We offer many wedding packages to meet the needs of any wedding and we're happy to create custom packages, too. Most of our packages include a get away sedan to take the bride and groom away from the reception at the end of the night, providing a little luxury for their first moments alone as newlyweds.
Do you offer any special group discounts for contracting multiple vehicles?
Not specifically. We want to offer every guest the best rate we possibly can, regardless of how much they have in their transportation budget. Our Special Events Sales staff is always on the look out for ways to streamline your transportation plan and save you money. Our boss hates that!
Is there a minimum amount of rental time that is required?
Our hourly minimums all depend on the day of the week, time of day and vehicle. Generally, we have a three hour minimum on Sunday - Friday and a four hour minimum on Saturdays. Give us a call to discuss minimums. We love to talk with our brides and grooms, even if you're still in the "I have so many questions" stage!
Do you offer more than just pickup and drop-off? If yes, what services?
Absolutely! We offer hourly service that is completely defined by the needs of our clients. Photo tours, guest shuttles, get away cars and specialty transportation are all part of our wedding repertoire.
Do you charge for travel time?
Only if your first or last location of the day is outside of our core service area, which is roughly 30 minutes from the airport in any direction. We do this only to cover our Chauffeur's time that it takes to get to you or back from your out of the area location. We strive to be completely fair and upfront about these charges. If you have concerns about "drive time", just ask. We're happy to answer as many questions as you need in making your decision.
What is your overtime rate?
We do not charge a different rate if you go past your scheduled time. In fact, not only does your hourly rate remain the same, but we go down to 15 minute increment charges, instead of full hours. We always try to be as fair as possible with our valued customers.
What (if any) associations are you a member of?
We are proud to hold an A+ rating with the Better Business Bureau and are proud past winners of their Torch Award for outstanding ethics and service. We also belong to several ground transportation industry associations that allow us to better serve our customers. AND, we're a women owned business from the same family who has owned and operated St. Louis County Cab/Yellow Cab for the past 80 years. We've been taking care of St. Louis for a very long time!

REVIEWS

4.5
out of 5.0
4.7/5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.6/5.0
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Dana
Wedding:
10/11/2012
5.0/5.0
Ask for Jason Kurtz he is the best ! Had an issue with a price qoute at the company though. They gave me one then said it had to be more sice it was a wedding. We meet in the middle but thought them not honoring the first price wasn't professional. Twice as much cause I'm wearing white ? I told the rep it was a wedding at the get go.
Ask for Jason Kurtz he is the best ! Had an issue with a price qoute at the company though. They gave me one then said it Read more...
Ask for Jason Kurtz he is the best ! Had an issue with a price qoute at the company though. They gave me one then said it had to be more sice it was a wedding. We meet in the middle but thought them not honoring the first price wasn't professional. Twice as much cause I'm wearing white ? I told the rep it was a wedding at the get go. Read less
Services Used: Transportation
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
They were on time, took us to the Columns the waited and took us around to take our photos. The vehicle we
selected was clean and really nice, we had an awesome upgrade vehicle. The limo was awesome! Lots of fun, comfortable, lots of room. Made the day more special.
They were on time, took us to the Columns the waited and took us around to take our photos. The vehicle we
selected Read more...
They were on time, took us to the Columns the waited and took us around to take our photos. The vehicle we
selected was clean and really nice, we had an awesome upgrade vehicle. The limo was awesome! Lots of fun, comfortable, lots of room. Made the day more special. Read less
Services Used: Transportation
Default vendor profile pic
Lisa
Wedding:
1/21/2011
5.0/5.0
Best Transportation was the best. The driver was on time and very courteous. We had to make some stops for photos and were given the red carpet treatment (literally). It was so much fun. We loved the pricing structure. You don't get charged a lot for going over your time a little.
Best Transportation was the best. The driver was on time and very courteous. We had to make some stops for photos and were Read more...
Best Transportation was the best. The driver was on time and very courteous. We had to make some stops for photos and were given the red carpet treatment (literally). It was so much fun. We loved the pricing structure. You don't get charged a lot for going over your time a little. Read less
Services Used: Transportation
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Katie
Wedding:
11/12/2011
4.9/5.0
We were very pleased with the service provided by BEST for our wedding. You have so many things to focus on during your wedding day and transportation should not be one of them! Thankfully, Best was there when we needed them, on-time, and at the right place. Their staff was very professional and their vehicles were clean. I couldn't ask for anything more.
We were very pleased with the service provided by BEST for our wedding. You have so many things to focus on during your Read more...
We were very pleased with the service provided by BEST for our wedding. You have so many things to focus on during your wedding day and transportation should not be one of them! Thankfully, Best was there when we needed them, on-time, and at the right place. Their staff was very professional and their vehicles were clean. I couldn't ask for anything more. Read less
Services Used: Transportation
Default vendor profile pic
weddinggroom2012
Wedding:
5/26/2012
4.0/5.0
Two of the vehicles of our package had issues with the a/c (on a 99 degree day). The bus driver was late to pick us up from our church, which caused us to have issues with our outdoor wedding pictures.

The driver did apologize for the error in going to the wrong location and for the a/c. They brought a new bus to replace the one with the a/c problem. After talking with mgmt, they did end up refunding a portion of our money.

All in all, this is a good value with what is usually a good fleet of vehicles. I have had a few issues that were much bigger with other transportation companies and ours in no way compared to those.
Two of the vehicles of our package had issues with the a/c (on a 99 degree day). The bus driver was late to pick us up Read more...
Two of the vehicles of our package had issues with the a/c (on a 99 degree day). The bus driver was late to pick us up from our church, which caused us to have issues with our outdoor wedding pictures.

The driver did apologize for the error in going to the wrong location and for the a/c. They brought a new bus to replace the one with the a/c problem. After talking with mgmt, they did end up refunding a portion of our money.

All in all, this is a good value with what is usually a good fleet of vehicles. I have had a few issues that were much bigger with other transportation companies and ours in no way compared to those. Read less
Services Used: Transportation
Default vendor profile pic
Private User
Wedding:
5/11/2013
3.8/5.0
Had a few issues with them charging my card with out my permission and other issues with their customer service and charges, but our driver was the best and he did everything we asked and was early! Don't keep your card on file with them!
Had a few issues with them charging my card with out my permission and other issues with their customer service and Read more...
Had a few issues with them charging my card with out my permission and other issues with their customer service and charges, but our driver was the best and he did everything we asked and was early! Don't keep your card on file with them! Read less
Services Used: Transportation

MAP

 
8531 Page Avenue Suite 160, St. Louis, MO 63114 See On Map
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