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Betsy Robinson's Bridal Collection

Baltimore , MD

LOCATION

1848 Reisterstown Road, 2nd Floor
Baltimore, MD US 21208 (map)

PHONE

410-484-4600

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Betsy Robinson’s Bridal Collection is a full service salon located in Baltimore. We strive to assist our brides in finding the perfect wedding day attire. It is an intimate and important... Read more
Betsy Robinson’s Bridal Collection is a full service salon located in Baltimore. We strive to assist our brides in finding the perfect wedding day attire. It is an intimate and important decision for a bride that we are proud to be a part of. Finding the gown truly sets the tone for the entire event, therefore we carry designers dedicated to high quality service that we demand of ourselves. From destination weddings on the beach to the traditional formal ball room event, we have that special gown for every occasion. Your gown will help to decide formality, colors, and the most important... how you feel for the beginning of your married life.

We have been a part of the bridal industry for over 30 years! Being a family run business allows us the ease and flexibility to work one-on-one with both customer and designer to help create that truly perfect bridal look. Our gowns range from $850 to over $5000, and we showcase many gowns designed for those who don’t want to be the "Cookie-Cuttter" bride.

Our staff is devoted to to making you feel as special as you are when you become a Betsy Robinson bride. Betsy Robinson's staff is full of highly professional consultants that are trained and educated to provide you with the highest quality service available!

Let us become a part of your wedding day decisions! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

4.3
out of 5.0
4.3/5.0
4.4/5.0
4.3/5.0
4.2/5.0
4.2/5.0
Sort by
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Kristina
Wedding:
6/13/2015
5.0/5.0
Made only one visit to a bridal salon to pick my dream dress, and Robinson Bridal was it! I had brought my mom and my two aunts, who were all excited to be there and not afraid to show their emotions after seeing me try each beautiful gown. Kelli, our consultant, was very helpful and understanding of the style I was looking for. She ended up picking a dress for me that I had originally overlooked... I fell absolutely in love with it and ordered it right away! Even after my guests kept pulling more gowns off the racks for me to try on, she never complained and was actually very supportive. The dresses they carry are stunning and affordable. I totally felt like I was working with the NY Kleinsfeld staff and had a great time ;) I highly recommend these guys for their vast selection and their professionalism. Thank you for everything, Robinson Bridal!!
Made only one visit to a bridal salon to pick my dream dress, and Robinson Bridal was it! I had brought my mom and my two Read more...
Made only one visit to a bridal salon to pick my dream dress, and Robinson Bridal was it! I had brought my mom and my two aunts, who were all excited to be there and not afraid to show their emotions after seeing me try each beautiful gown. Kelli, our consultant, was very helpful and understanding of the style I was looking for. She ended up picking a dress for me that I had originally overlooked... I fell absolutely in love with it and ordered it right away! Even after my guests kept pulling more gowns off the racks for me to try on, she never complained and was actually very supportive. The dresses they carry are stunning and affordable. I totally felt like I was working with the NY Kleinsfeld staff and had a great time ;) I highly recommend these guys for their vast selection and their professionalism. Thank you for everything, Robinson Bridal!! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Hi Kristina!
Thank you for writing such a lovely review. We are so pleased that you had such a great time picking out your dress and that you could share the experience with your family. We wish you all the best as you continue to plan for your big day!
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angel
Wedding:
1/10/2015
5.0/5.0
I loved the girls here Ashley and Kate were very attentive and found the exact dress I was looking for with the perfect accessories cant wait to go back for my bridesmaids dresses and other odds and ends
I loved the girls here Ashley and Kate were very attentive and found the exact dress I was looking for with the perfect Read more...
I loved the girls here Ashley and Kate were very attentive and found the exact dress I was looking for with the perfect accessories cant wait to go back for my bridesmaids dresses and other odds and ends Read less
Services Used: Dress & Attire
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Katelyn
Wedding:
12/28/2014
5.0/5.0
I found a beautiful dress with the help of my wonderful consultants! Kind and helpful, this bridal studio really made me feel special for my wedding day.
I found a beautiful dress with the help of my wonderful consultants! Kind and helpful, this bridal studio really made me Read more...
I found a beautiful dress with the help of my wonderful consultants! Kind and helpful, this bridal studio really made me feel special for my wedding day. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Katelyn, thanks for your kind review. We are so glad you had a great experience, and we wish all the best!
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Anonymous
Wedding:
[Private]
5.0/5.0
I am the mother-of-the bride who lives out of town in Ohio. She came home for just one weekend to try and find a dress for her November wedding. Based on the designers Betsy Robinson's carried, and the good reviews, I set up an appointment for my daughter. Fortunately, this shop was hosting a Trunk show the same weekend of our appointment for the designer my daughter was interested in (WToo and Waters). The service was exceptional...even though the shop was very busy the weekend we were there. The assistant stayed with my daughter the entire time, pulled dresses that we hadn't even considered but which were a surprising success once they were on the bride. We left to look at another shop and there was no pressure or "hard sell". When we came back, the assistant patiently pulled the dress my daughter wanted to try on again. It convinced us that the dress was the one. We also looked at brides maids dresses and made another appointment the next morning with the bride and her sister. Again, we got excellent service and ended up deciding on a dress for the brides maids. The merchandise was really lovely, the shop was very roomy and a pleasure to visit. The assistants knew the merchandise very well and were so helpful. We received a discount on the brides dress because it was a style from the trunk show, and then received a discount on the brides maids dresses as. The merchandise was good quality and seemed to be fairly priced given the quality of the dresses. The other shops where my daughter looked charged the same prices for lesser quality dresses. I would definitely recommend this shop for future brides and their mothers.
I am the mother-of-the bride who lives out of town in Ohio. She came home for just one weekend to try and find a dress for Read more...
I am the mother-of-the bride who lives out of town in Ohio. She came home for just one weekend to try and find a dress for her November wedding. Based on the designers Betsy Robinson's carried, and the good reviews, I set up an appointment for my daughter. Fortunately, this shop was hosting a Trunk show the same weekend of our appointment for the designer my daughter was interested in (WToo and Waters). The service was exceptional...even though the shop was very busy the weekend we were there. The assistant stayed with my daughter the entire time, pulled dresses that we hadn't even considered but which were a surprising success once they were on the bride. We left to look at another shop and there was no pressure or "hard sell". When we came back, the assistant patiently pulled the dress my daughter wanted to try on again. It convinced us that the dress was the one. We also looked at brides maids dresses and made another appointment the next morning with the bride and her sister. Again, we got excellent service and ended up deciding on a dress for the brides maids. The merchandise was really lovely, the shop was very roomy and a pleasure to visit. The assistants knew the merchandise very well and were so helpful. We received a discount on the brides dress because it was a style from the trunk show, and then received a discount on the brides maids dresses as. The merchandise was good quality and seemed to be fairly priced given the quality of the dresses. The other shops where my daughter looked charged the same prices for lesser quality dresses. I would definitely recommend this shop for future brides and their mothers. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
9/13/2014
5.0/5.0
I visited Betsy Robinson's Bridal for the first time today - arrived at 12:30 for my appointment and walked out with my wedding dress at 3:00 p.m. I worked with Rose, a sweet, honest, caring, funny woman who helped me through the process of recommending, trying on, and reviewing about a dozen dresses. The whole vibe of Betsy Robinson's bridal is different than other places I've visited. No one rushes you. No one takes offense when you try on a dress and don't end up loving it. Rose was so patient and fun. She listened to me carefully and kept in mind all the things I wanted (lace, cap sleeve, beautiful back) and the things I didn't (mermaid/trumpet cut, glitter, taffeta, big A-line cuts). I ended up spending more than I budgeted (but not by much!), but couldn't be happier with my experience or my dress. Definitely an understate gem of a place.
I visited Betsy Robinson's Bridal for the first time today - arrived at 12:30 for my appointment and walked out with my Read more...
I visited Betsy Robinson's Bridal for the first time today - arrived at 12:30 for my appointment and walked out with my wedding dress at 3:00 p.m. I worked with Rose, a sweet, honest, caring, funny woman who helped me through the process of recommending, trying on, and reviewing about a dozen dresses. The whole vibe of Betsy Robinson's bridal is different than other places I've visited. No one rushes you. No one takes offense when you try on a dress and don't end up loving it. Rose was so patient and fun. She listened to me carefully and kept in mind all the things I wanted (lace, cap sleeve, beautiful back) and the things I didn't (mermaid/trumpet cut, glitter, taffeta, big A-line cuts). I ended up spending more than I budgeted (but not by much!), but couldn't be happier with my experience or my dress. Definitely an understate gem of a place. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
9/6/2014
5.0/5.0
Betsy Robinson is such a sweet angel! My dress was exactly what I had envisioned...it fit perfectly! Betsy helped me through the entire process and she was there for every fitting to make sure everything was done to the best of their ability. She even helped to design my veil..we added some extra lace to the bottom that really added a great touch. I even ended up getting my bridesmaids dresses from her b/c another vendor messed up so she came in and helped me right away. They didn't have the dress in the shop but she ordered the bmaid dress so we could be sure that it was what i wanted. They turned out lovely! I love Betsy and so glad I used her for the most beautiful lace wedding dress ever! My dress was Marissa and the bridesmaids dresses were Monique Lhuillier.
Betsy Robinson is such a sweet angel! My dress was exactly what I had envisioned...it fit perfectly! Betsy helped me Read more...
Betsy Robinson is such a sweet angel! My dress was exactly what I had envisioned...it fit perfectly! Betsy helped me through the entire process and she was there for every fitting to make sure everything was done to the best of their ability. She even helped to design my veil..we added some extra lace to the bottom that really added a great touch. I even ended up getting my bridesmaids dresses from her b/c another vendor messed up so she came in and helped me right away. They didn't have the dress in the shop but she ordered the bmaid dress so we could be sure that it was what i wanted. They turned out lovely! I love Betsy and so glad I used her for the most beautiful lace wedding dress ever! My dress was Marissa and the bridesmaids dresses were Monique Lhuillier. Read less
Services Used: Dress & Attire
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Carolyn
Wedding:
8/23/2014
5.0/5.0
Wow--Rose at Betsy Robinson Bridal in Baltimore was the best person I have encountered since we began wedding planning. Strangely, I am not purchasing the dress from her, but I feel compelled to tell the world about how wonderful she is--even after not purchasing from her. She is a professional, thoughtful, class act. I find the wedding dress purchase to be a mysterious ordeal because you go to a shop and they help you, but then the price is so high for most dresses. You want to price-compare, but every shop wants you to come in and pay their price after they help you. Rose spoke to me long-distance (MD to WA) after my daughter chose the dress she wanted. She is stationed in MD, so I wanted to get the dress convenient to her but not necessarily at the shop she had gone to that seemed pricey. Rose was respectful about the other shop, but offered a discount and discounted many of the price "add-ons." After all was said and done, it would be a price savings of more than $250, and the customer service was spectacular in all our conversations. To feel right in my own heart, I gave the first vendor a chance to match Rose's price, they did--and this worked well because my daughter had already been to the first shop and been measured. When I phoned Rose to tell her we would not make the purchase from her after all, she was only kind and gracious. She may have been disappointed, but she immediately pointed out that it was her job to make everyone comfortable and for customers to have the information they need. As I said, WOW. She did not quickly disregard me once she was clear there would be no sale. Instead, she was authentic as she was throughout our interactions--informative, transparent, knowledgeable, and kind as she wished us every happiness for the big day. Now that is the way to do business! Thank you, Rose and Betsy Robinson Bridals.
Wow--Rose at Betsy Robinson Bridal in Baltimore was the best person I have encountered since we began wedding planning. Read more...
Wow--Rose at Betsy Robinson Bridal in Baltimore was the best person I have encountered since we began wedding planning. Strangely, I am not purchasing the dress from her, but I feel compelled to tell the world about how wonderful she is--even after not purchasing from her. She is a professional, thoughtful, class act. I find the wedding dress purchase to be a mysterious ordeal because you go to a shop and they help you, but then the price is so high for most dresses. You want to price-compare, but every shop wants you to come in and pay their price after they help you. Rose spoke to me long-distance (MD to WA) after my daughter chose the dress she wanted. She is stationed in MD, so I wanted to get the dress convenient to her but not necessarily at the shop she had gone to that seemed pricey. Rose was respectful about the other shop, but offered a discount and discounted many of the price "add-ons." After all was said and done, it would be a price savings of more than $250, and the customer service was spectacular in all our conversations. To feel right in my own heart, I gave the first vendor a chance to match Rose's price, they did--and this worked well because my daughter had already been to the first shop and been measured. When I phoned Rose to tell her we would not make the purchase from her after all, she was only kind and gracious. She may have been disappointed, but she immediately pointed out that it was her job to make everyone comfortable and for customers to have the information they need. As I said, WOW. She did not quickly disregard me once she was clear there would be no sale. Instead, she was authentic as she was throughout our interactions--informative, transparent, knowledgeable, and kind as she wished us every happiness for the big day. Now that is the way to do business! Thank you, Rose and Betsy Robinson Bridals. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Mary, thank you so much for all the kind words about Rose and our salon. The happiness of the bride is really what is most important to us, and we appreciate that you took note of it. All the best from all of us at Betsy’s to you and your daughter.
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Diandra
Wedding:
8/15/2014
5.0/5.0
The service that I recieved was excellent. The manager Maria was wonderful in all the service that she provided us. My mother and I highly recommend this bridal shop. They will work with you to make sure that at the end you are truly satisfied.
The service that I recieved was excellent. The manager Maria was wonderful in all the service that she provided us. My Read more...
The service that I recieved was excellent. The manager Maria was wonderful in all the service that she provided us. My mother and I highly recommend this bridal shop. They will work with you to make sure that at the end you are truly satisfied. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Diandra,
Thank you so much for leaving us a review. We think Maria is the best, and we are so happy you had such wonderful time with her. Wishing you all the best!
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Megan
Wedding:
8/2/2014
5.0/5.0
Wonderful. I really can't describe my experience any other way. I made my appoint the day before and they were able to accommodate me with no problem. When I walked in I was greeted with a smile and my associate, Ashley, was very attentive and listened to everything we had to say. She pulled a dress for me and it was PERFECT! She was so sweet and complimented me. She made me laugh when I was nervous and was open to everything I had to say. The store itself was spacious and was able to hold all the people there (including my mom, sister, aunt, fiance's mom, best friend, and her little baby)! I would go back and do it all over again, but I will just have to wait for my dress to come in!
Wonderful. I really can't describe my experience any other way. I made my appoint the day before and they were able to Read more...
Wonderful. I really can't describe my experience any other way. I made my appoint the day before and they were able to accommodate me with no problem. When I walked in I was greeted with a smile and my associate, Ashley, was very attentive and listened to everything we had to say. She pulled a dress for me and it was PERFECT! She was so sweet and complimented me. She made me laugh when I was nervous and was open to everything I had to say. The store itself was spacious and was able to hold all the people there (including my mom, sister, aunt, fiance's mom, best friend, and her little baby)! I would go back and do it all over again, but I will just have to wait for my dress to come in! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Megan!
Thanks for writing us a review! We really appreciate it, and we are so happy you had such a great time picking out your dress. Congratulations!
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Sarah
Wedding:
6/21/2014
5.0/5.0
I loved being a Betsy bride. They made me feel special from the second I walked in the door. I found my perfect dress and they made sure it fit like a glove. They were very helpful throughout the entire process.
I loved being a Betsy bride. They made me feel special from the second I walked in the door. I found my perfect dress and Read more...
I loved being a Betsy bride. They made me feel special from the second I walked in the door. I found my perfect dress and they made sure it fit like a glove. They were very helpful throughout the entire process. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/7/2014
5.0/5.0
I could not be happier with the alterations I received at Betsy Robinson's! My dress fit like a glove and the service was professional, timely and fairly priced. They were so easy to work with every step of the way-- even when my dress came in weeks late. Thank you ladies so, so much!
I could not be happier with the alterations I received at Betsy Robinson's! My dress fit like a glove and the service was Read more...
I could not be happier with the alterations I received at Betsy Robinson's! My dress fit like a glove and the service was professional, timely and fairly priced. They were so easy to work with every step of the way-- even when my dress came in weeks late. Thank you ladies so, so much! Read less
Services Used: Dress & Attire
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Irina
Wedding:
6/7/2014
5.0/5.0
I was warmly received by the front desk staff and then by my bridal consultant. My bridesmaids helped me pick out a style I really liked, and then the consultant picked out a few dresses based on my input. I never intended to buy a dress that day! I was just browsing, but I ended up buying a dress that the consultant picked out. It was perfectly in my price range and was gorgeous (Allure Romance). I was in and out of the salon in 1 hour 15 minutes, and I never ever felt any pressure to pick a dress. Lots of choices in lots of price ranges.
I was warmly received by the front desk staff and then by my bridal consultant. My bridesmaids helped me pick out a style Read more...
I was warmly received by the front desk staff and then by my bridal consultant. My bridesmaids helped me pick out a style I really liked, and then the consultant picked out a few dresses based on my input. I never intended to buy a dress that day! I was just browsing, but I ended up buying a dress that the consultant picked out. It was perfectly in my price range and was gorgeous (Allure Romance). I was in and out of the salon in 1 hour 15 minutes, and I never ever felt any pressure to pick a dress. Lots of choices in lots of price ranges. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Fantastic staff, wonderful experience finding and buying a gown with my family, excellent seamstresses, and convenient for fittings and pickup. This is a great bridal shop.
Fantastic staff, wonderful experience finding and buying a gown with my family, excellent seamstresses, and convenient for Read more...
Fantastic staff, wonderful experience finding and buying a gown with my family, excellent seamstresses, and convenient for fittings and pickup. This is a great bridal shop. Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/31/2014
5.0/5.0
I got my wedding dress at Betsy Robinson, and it was well work the trip from DC. I got a beautiful, one of a kind beaded dress from Eve of Milady there. The staff was so kind, especially the manager Maria who came to all of my fittings and was so invested in making sure the dress was perfect. For alterations, I recommend Rosa - who was fantastic - it was a very hard dress to alter and Rosa did an amazing job. Betsy herself helped me do my final fitting and carry my dress to the car. I fully recommend to any bride - you won't regret it!
I got my wedding dress at Betsy Robinson, and it was well work the trip from DC. I got a beautiful, one of a kind beaded Read more...
I got my wedding dress at Betsy Robinson, and it was well work the trip from DC. I got a beautiful, one of a kind beaded dress from Eve of Milady there. The staff was so kind, especially the manager Maria who came to all of my fittings and was so invested in making sure the dress was perfect. For alterations, I recommend Rosa - who was fantastic - it was a very hard dress to alter and Rosa did an amazing job. Betsy herself helped me do my final fitting and carry my dress to the car. I fully recommend to any bride - you won't regret it! Read less
Services Used: Dress & Attire
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Laura
Wedding:
5/25/2014
5.0/5.0
An amazing experience start to finish! Would recommend to anyone!
An amazing experience start to finish! Would recommend to anyone!
An amazing experience start to finish! Would recommend to anyone! Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/17/2014
5.0/5.0
Betsy Robinson's has the best selection of dresses to choose from. This is the first store I went and found the dress that day. The alteration process and fittings were seamless and easy.
Betsy Robinson's has the best selection of dresses to choose from. This is the first store I went and found the dress that Read more...
Betsy Robinson's has the best selection of dresses to choose from. This is the first store I went and found the dress that day. The alteration process and fittings were seamless and easy. Read less
Services Used: Dress & Attire
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Yelena
Wedding:
5/11/2014
5.0/5.0
Betsy is wonderful! The store is great since it has a wide selection of styles and prices. I think anyone would be happy finding a dress here. I received a ton of compliments on my dress. Thank you Betsy!
Betsy is wonderful! The store is great since it has a wide selection of styles and prices. I think anyone would be happy Read more...
Betsy is wonderful! The store is great since it has a wide selection of styles and prices. I think anyone would be happy finding a dress here. I received a ton of compliments on my dress. Thank you Betsy! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
5/10/2014
5.0/5.0
I loved everything about Betsy Robinson's Bridal Collection! From the moment I walked in, to every one of my 5 fittings, they were nothing but wonderful to work with! I came there looking for a specific dress, but they let me try everything on in that style before I tried on the dress I came to find on. Once I had that dress on, which I ended up selecting, they let keep it on for as long as I wanted. I never felt rushed at all. Once I purchased the dress and it came in they allowed me to visit it as often as I liked. They were also amazing when I came in for fittings. They worked hard to accomodate my busy schedule. They also made sure my dress fit me perfectly. My dress was a strapless lace modified ballgown that fit like a glove the day of my wedding. I never pulled it up once! I recommend this place to all of my engagement friends. Not only did this salon actually have the dress I wanted (I had already tried on 50 dresses by the time I came here) but they also made me feel special and important and made sure my wedding dress fit me perfectly. I couldn't imagine buying my dress from another vendor.
I loved everything about Betsy Robinson's Bridal Collection! From the moment I walked in, to every one of my 5 fittings, Read more...
I loved everything about Betsy Robinson's Bridal Collection! From the moment I walked in, to every one of my 5 fittings, they were nothing but wonderful to work with! I came there looking for a specific dress, but they let me try everything on in that style before I tried on the dress I came to find on. Once I had that dress on, which I ended up selecting, they let keep it on for as long as I wanted. I never felt rushed at all. Once I purchased the dress and it came in they allowed me to visit it as often as I liked. They were also amazing when I came in for fittings. They worked hard to accomodate my busy schedule. They also made sure my dress fit me perfectly. My dress was a strapless lace modified ballgown that fit like a glove the day of my wedding. I never pulled it up once! I recommend this place to all of my engagement friends. Not only did this salon actually have the dress I wanted (I had already tried on 50 dresses by the time I came here) but they also made me feel special and important and made sure my wedding dress fit me perfectly. I couldn't imagine buying my dress from another vendor. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Sarah, thank you so much for your kind review! Our goal is to always make every bride feel special and important, and we are glad we achieved that with you. We are sure you looked beautiful on your special day, and we hope it was absolutely wonderful. Don’t forget, we always love seeing pics ☺
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Ruth
Wedding:
5/10/2014
5.0/5.0
I loved Betsy Robinson's Bridal from the moment my mom, aunt, and I walked in. We travelled from Washington, DC where we were less than impressed with the bridal salons in the area. Betsy's is large, clean, and beautiful. They have an excellent selection and incomparable selection. I bought my ceremony dress and a reception dress from them. I was always treated like the most important bride there each time I visited. I really enjoyed the whole experience. I recommend Betsy Robinson's Bridal to every bride out there looking for special treatment and an amazing dress (plus all the accessories).
I loved Betsy Robinson's Bridal from the moment my mom, aunt, and I walked in. We travelled from Washington, DC where we Read more...
I loved Betsy Robinson's Bridal from the moment my mom, aunt, and I walked in. We travelled from Washington, DC where we were less than impressed with the bridal salons in the area. Betsy's is large, clean, and beautiful. They have an excellent selection and incomparable selection. I bought my ceremony dress and a reception dress from them. I was always treated like the most important bride there each time I visited. I really enjoyed the whole experience. I recommend Betsy Robinson's Bridal to every bride out there looking for special treatment and an amazing dress (plus all the accessories). Read less
Services Used: Dress & Attire
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Sara
Wedding:
4/26/2014
5.0/5.0
Working with Betsy Robinson's was an extremely seamless process for me. I went in for my first appointment with my mom and mother in law; I sorta knew what I wanted but the consultant picked a gown of every silhouette so I could see how my body looked in each one. I was able to rule out quite a few....very quickly. I thought I had found "the one" but just felt this weird feeling like I wasn't ready to buy and I was very honest about that with the consultant. She told me "we don't ever expect you to buy on your first visit. If you did we would worry you will change your mind". I made a second appointment a few weeks later and I tried on about 10 more dresses that day. My final pick ended up being a dress my consultant picked for me (on that first visit) that never in a million years would I have chosen for myself. I had SO many compliments on my dress on my wedding day.

Oh, and I paid for my dress and took it somewhere else to get altered since I heard their prices could be high and they didn't give me any grief about taking it elsewhere which I was relieved about. Overall, I would defiantly (and already have to two of my friends) recommend Betsy's.
Working with Betsy Robinson's was an extremely seamless process for me. I went in for my first appointment with my mom and Read more...
Working with Betsy Robinson's was an extremely seamless process for me. I went in for my first appointment with my mom and mother in law; I sorta knew what I wanted but the consultant picked a gown of every silhouette so I could see how my body looked in each one. I was able to rule out quite a few....very quickly. I thought I had found "the one" but just felt this weird feeling like I wasn't ready to buy and I was very honest about that with the consultant. She told me "we don't ever expect you to buy on your first visit. If you did we would worry you will change your mind". I made a second appointment a few weeks later and I tried on about 10 more dresses that day. My final pick ended up being a dress my consultant picked for me (on that first visit) that never in a million years would I have chosen for myself. I had SO many compliments on my dress on my wedding day.

Oh, and I paid for my dress and took it somewhere else to get altered since I heard their prices could be high and they didn't give me any grief about taking it elsewhere which I was relieved about. Overall, I would defiantly (and already have to two of my friends) recommend Betsy's. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Sara, thank you for taking the time to review our salon. We are so happy that you felt comfortable, at ease, and free to find the perfect dress for your big day. We wish you all the best. Cheers!
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Casey
Wedding:
3/8/2014
5.0/5.0
I can't say enough about my experience at Betsy Robinson. Prior to my May 2013 appointment at BR, I had gone to a salon in Pittsburgh (where I currently live) and tried on a Monique Lhuillier dress that I liked but the salon owner was rude. Fast forward a few months to my appointment at BR - Leah was our consultant and SHE.WAS.AMAZING. We told her about my experience in Pittsburgh and she pulled the same dress - I tried that first and from there, she just kept pulling different styles. Exhausted, I eventually I said "does anyone ever have that moment where they just KNOW it's the one". She smiled and said "yes, but it's happening for you too." She had been pulling various colors, styles, fabrics for me in an effort to make me realize that the first dress was the one - I just didn't know I was eliminating all of these other fabrics, styles, colors, etc. It was brilliant! Even thought I could bought the dress in Pittsburgh, I had such a wonderful experience with Leah that I decided I wanted to buy it at BR. I had to travel from Pittsburgh for my fittings but everyone was so wonderful and accommodating - the seamstresses are fantastic. My dress looked amazing. I had to pick it up a month before my wedding and transport it back to PA, so that my parents could then drive it to Key West for the wedding. Needless to say I was paranoid about the dress making the trip and wondered in what condition it would arrive. The dress traveled perfectly - we didn't even need to have it steamed in Key West because it had been so well prepared by the staff at BR. I had the best experience and I LOVED my dress. I'd absolutely do it all over again if given the choice. Thank you to everyone at Betsy Robinson!!
I can't say enough about my experience at Betsy Robinson. Prior to my May 2013 appointment at BR, I had gone to a salon in Read more...
I can't say enough about my experience at Betsy Robinson. Prior to my May 2013 appointment at BR, I had gone to a salon in Pittsburgh (where I currently live) and tried on a Monique Lhuillier dress that I liked but the salon owner was rude. Fast forward a few months to my appointment at BR - Leah was our consultant and SHE.WAS.AMAZING. We told her about my experience in Pittsburgh and she pulled the same dress - I tried that first and from there, she just kept pulling different styles. Exhausted, I eventually I said "does anyone ever have that moment where they just KNOW it's the one". She smiled and said "yes, but it's happening for you too." She had been pulling various colors, styles, fabrics for me in an effort to make me realize that the first dress was the one - I just didn't know I was eliminating all of these other fabrics, styles, colors, etc. It was brilliant! Even thought I could bought the dress in Pittsburgh, I had such a wonderful experience with Leah that I decided I wanted to buy it at BR. I had to travel from Pittsburgh for my fittings but everyone was so wonderful and accommodating - the seamstresses are fantastic. My dress looked amazing. I had to pick it up a month before my wedding and transport it back to PA, so that my parents could then drive it to Key West for the wedding. Needless to say I was paranoid about the dress making the trip and wondered in what condition it would arrive. The dress traveled perfectly - we didn't even need to have it steamed in Key West because it had been so well prepared by the staff at BR. I had the best experience and I LOVED my dress. I'd absolutely do it all over again if given the choice. Thank you to everyone at Betsy Robinson!! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Casey, thank you so much for such a glowing review. It makes us very happy to read such nice things about our staff and consultants, but it makes us even happier that you found the perfect dress! Many congratulations from all of us here, and don’t forget we love to see pictures : )
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Anonymous
Wedding:
Recently Married
5.0/5.0
Well I live in DC and you maybe wondering how I even found Betsy Robinson Bridal, it was a god send! Leah and Kiesha are fabulous, not only did they make me and my family feel special in a unique way during every visit, but their hours are very flexible and all of their staff members are very accommodative. I do not even mind the commute from the city anymore because I look forward to seeing my Team when we get there. And trust me they have a hug selection of inventory so rest assured your dream gown will be there when you get there. They even promise to produce your gown isle ready after all of your alterations (which are done onsite) and fittings. This Bridal Salon is truly the best in the area in my opinion!!!
Well I live in DC and you maybe wondering how I even found Betsy Robinson Bridal, it was a god send! Leah and Kiesha are Read more...
Well I live in DC and you maybe wondering how I even found Betsy Robinson Bridal, it was a god send! Leah and Kiesha are fabulous, not only did they make me and my family feel special in a unique way during every visit, but their hours are very flexible and all of their staff members are very accommodative. I do not even mind the commute from the city anymore because I look forward to seeing my Team when we get there. And trust me they have a hug selection of inventory so rest assured your dream gown will be there when you get there. They even promise to produce your gown isle ready after all of your alterations (which are done onsite) and fittings. This Bridal Salon is truly the best in the area in my opinion!!! Read less
Services Used: Dress & Attire, Jewelry
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Katie
Wedding:
1/31/2014
5.0/5.0
Every time I was in Betsy's it was nothing but amazing and fun! Trying on dresses went great and the consultants always make sure you are comfortable with the dressing room and make sure you have everything you need. When I went to get my bridesmaids dresses we were able to try on several different dresses until we found the exact dress and color we wanted. The alterations went perfect and the moment I mentioned I wanted a seam flattened out the seamstress was all over it pinning and noting things to go over. The dress fit perfectly on the day of thanks to Betsy's and my consultant Kelli!
Every time I was in Betsy's it was nothing but amazing and fun! Trying on dresses went great and the consultants always Read more...
Every time I was in Betsy's it was nothing but amazing and fun! Trying on dresses went great and the consultants always make sure you are comfortable with the dressing room and make sure you have everything you need. When I went to get my bridesmaids dresses we were able to try on several different dresses until we found the exact dress and color we wanted. The alterations went perfect and the moment I mentioned I wanted a seam flattened out the seamstress was all over it pinning and noting things to go over. The dress fit perfectly on the day of thanks to Betsy's and my consultant Kelli! Read less
Services Used: Dress & Attire
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Diana
Wedding:
11/24/2013
5.0/5.0
Loved the experience of buying my dress here! Came back after 3 other shops because the dress here was perfect.
Loved the experience of buying my dress here! Came back after 3 other shops because the dress here was perfect.
Loved the experience of buying my dress here! Came back after 3 other shops because the dress here was perfect. Read less
Services Used: Dress & Attire
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Ann Marie
Wedding:
11/16/2013
5.0/5.0
I started my dress search process by looking at multiple Maryland Bridal books. I would mark each of the pages that had dresses that I liked. Once I looked in the directory in the back they all were carried at Betsy Robinson Bridal :) How perfect so I booked a day with the girls in my family.

My experience was absolutely amazing! Betsy Robinson was my first and ONLY stop on my wedding dress search. I was assigned to Maria Gordon and what a blessing that was. She was absolutely amazing! She is so knowledgeable, accommodating and so incredibly sweet! I brought multiple examples with me of dresses I liked and she was able to incorporate them with other suggestions that she knew would look good on me. I loved working with her - she helped me find my dream dress!

The rest of the staff is also just as great! Each of my fittings (I had 5!) were flawless and worry free. Each of the girls that helped me in my dress each time was so sweet and knew just about everything regarding my dress. The seamstress worked wonders because my dress had changed a lot since I bought it (wedding stress weight drop!). I loved working with Betsy Robinson and I'm going back soon to preserve my dress. Start your dress search here and I promise you won't go anywhere else!
I started my dress search process by looking at multiple Maryland Bridal books. I would mark each of the pages that had Read more...
I started my dress search process by looking at multiple Maryland Bridal books. I would mark each of the pages that had dresses that I liked. Once I looked in the directory in the back they all were carried at Betsy Robinson Bridal :) How perfect so I booked a day with the girls in my family.

My experience was absolutely amazing! Betsy Robinson was my first and ONLY stop on my wedding dress search. I was assigned to Maria Gordon and what a blessing that was. She was absolutely amazing! She is so knowledgeable, accommodating and so incredibly sweet! I brought multiple examples with me of dresses I liked and she was able to incorporate them with other suggestions that she knew would look good on me. I loved working with her - she helped me find my dream dress!

The rest of the staff is also just as great! Each of my fittings (I had 5!) were flawless and worry free. Each of the girls that helped me in my dress each time was so sweet and knew just about everything regarding my dress. The seamstress worked wonders because my dress had changed a lot since I bought it (wedding stress weight drop!). I loved working with Betsy Robinson and I'm going back soon to preserve my dress. Start your dress search here and I promise you won't go anywhere else! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Ann Marie, thank you for your wonderful review! We really appreciate you taking the time to write it, and we really appreciate all your kind words. We are proud of our staff and proud that they could serve you so well. Congratulations and every happiness to you.
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Melissa
Wedding:
11/8/2013
5.0/5.0
Found the exact dress I wanted on my first visit. The entire staff was great to work with!
Found the exact dress I wanted on my first visit. The entire staff was great to work with!
Found the exact dress I wanted on my first visit. The entire staff was great to work with! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
My daughter looked just beautiful on her wedding day. The bridal shop was extremely professional in it's dealings with us from finding the perfect dress all the way through alterations. I wouldn't hesitate to use this vendor again in the future
My daughter looked just beautiful on her wedding day. The bridal shop was extremely professional in it's dealings with us Read more...
My daughter looked just beautiful on her wedding day. The bridal shop was extremely professional in it's dealings with us from finding the perfect dress all the way through alterations. I wouldn't hesitate to use this vendor again in the future Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your lovely review. We are so pleased that you and your daughter had a great experience, and that she looked beautiful on her big day. Many congratulations, and remember you can always send us a pic!
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TC
Wedding:
10/26/2013
5.0/5.0
I visited a handful of bridal shops in the Baltimore area and Betsy's had the best selection by far. The service was really wonderful. I had Betsy herself, help me and she was absolutely lovely. Very kind, supportive and not pushy at all. She looked at my pictures and brought me several options.

After my first visit, I had a potential dress but held off buying it because I hadn't visited any other shops and had a few appts the following weekend. Betsy personally called me the next day to tell me that there was a floor sample dress that went on sale that was similar to the one I was considering, which now fell in my price range with the sale. she thought I should try it on. I am so glad I did because this ended up being The Dress. I had gone into my wedding thinking "I'll just find a dress that will do" and ended up in-love with my dress and the look. This personal attention made a huge difference and is why I would really recommend Betsy's.
I visited a handful of bridal shops in the Baltimore area and Betsy's had the best selection by far. The service was Read more...
I visited a handful of bridal shops in the Baltimore area and Betsy's had the best selection by far. The service was really wonderful. I had Betsy herself, help me and she was absolutely lovely. Very kind, supportive and not pushy at all. She looked at my pictures and brought me several options.

After my first visit, I had a potential dress but held off buying it because I hadn't visited any other shops and had a few appts the following weekend. Betsy personally called me the next day to tell me that there was a floor sample dress that went on sale that was similar to the one I was considering, which now fell in my price range with the sale. she thought I should try it on. I am so glad I did because this ended up being The Dress. I had gone into my wedding thinking "I'll just find a dress that will do" and ended up in-love with my dress and the look. This personal attention made a huge difference and is why I would really recommend Betsy's. Read less
Services Used: Dress & Attire
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Kate
Wedding:
10/25/2013
5.0/5.0
Shopping for a wedding dress at Betsy Robinson Bridal was the type of experience I expected from watching 'Say Yes to the Dress' and all of the other wedding shows. They were awesome, and I love the way the shop is set up. They ask you for your price range, and they only take you to the rooms of dresses in that range, so you won't even see (not to mention fall in love with) a dress you can't afford. They rock! AND they have a gorgeous selection of bridesmaids and Mother of the Bride dresses too - if I need a special occasion dress, I'm absolutely starting there!!!
Shopping for a wedding dress at Betsy Robinson Bridal was the type of experience I expected from watching 'Say Yes to the Read more...
Shopping for a wedding dress at Betsy Robinson Bridal was the type of experience I expected from watching 'Say Yes to the Dress' and all of the other wedding shows. They were awesome, and I love the way the shop is set up. They ask you for your price range, and they only take you to the rooms of dresses in that range, so you won't even see (not to mention fall in love with) a dress you can't afford. They rock! AND they have a gorgeous selection of bridesmaids and Mother of the Bride dresses too - if I need a special occasion dress, I'm absolutely starting there!!! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks Kate for posting such a nice review! We’re pretty crazy about our selection and our staff, and it’s great to see both praised. We look forward to seeing you again. Best wishes from team Betsy.
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Private User
Wedding:
10/19/2013
5.0/5.0
What a great experience! Everyone I worked with was great - the dress an the alterations turned out beautiful. I highly recommend!
What a great experience! Everyone I worked with was great - the dress an the alterations turned out beautiful. I highly Read more...
What a great experience! Everyone I worked with was great - the dress an the alterations turned out beautiful. I highly recommend! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks for positive review! We greatly appreciate it, and we are so glad you had such a wonderful experience. Congratulations and best wishes.
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Ashley
Wedding:
10/5/2013
5.0/5.0
I worked with Maria at Betsy Robinson on accessorizing my dress. She was so wonderful and helpful and patient while I tried on lots of different sashes and veils. She suggested a sash that I never would have thought of, and it looked absolutely perfect with my dress. Everyone raved about it- my husband said that he thought it was actually part of the dress, it looked to perfect! I'm so happy I worked with them, highly recommend!!
I worked with Maria at Betsy Robinson on accessorizing my dress. She was so wonderful and helpful and patient while I Read more...
I worked with Maria at Betsy Robinson on accessorizing my dress. She was so wonderful and helpful and patient while I tried on lots of different sashes and veils. She suggested a sash that I never would have thought of, and it looked absolutely perfect with my dress. Everyone raved about it- my husband said that he thought it was actually part of the dress, it looked to perfect! I'm so happy I worked with them, highly recommend!! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Yes, Maria really has an eye for bridal, and we are so happy that her expertise could be put to work for you. Your story serves as a great reminder that accessories really complete the look each bride is going for, and we are grateful for the opportunity to help you complete yours. Best wishes from Maria and all of team Betsy.
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Christine
Wedding:
9/28/2013
5.0/5.0
I had a terrific experience at Betsy Robinson's Bridal! My consultant, Rose Mahgerefreh, was extremely professional and made my trip very enjoyable. As a result of her impeccable taste, I walked away with the dress of my dreams and perfect accessories to match! I highly recommend Betsy Robinson's for your wedding.
I had a terrific experience at Betsy Robinson's Bridal! My consultant, Rose Mahgerefreh, was extremely professional and Read more...
I had a terrific experience at Betsy Robinson's Bridal! My consultant, Rose Mahgerefreh, was extremely professional and made my trip very enjoyable. As a result of her impeccable taste, I walked away with the dress of my dreams and perfect accessories to match! I highly recommend Betsy Robinson's for your wedding. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so glad that you had such a wonderful experience at our salon. We are so honored that you chose us to help make your big day special. Our professional goal as a team and our personal goal as individuals is to make each bride happy and we are so glad to have accomplished that. Best wishes from all of us here.
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Jen
Wedding:
9/28/2013
5.0/5.0
My friend had shopped around a lot for her wedding dress and recommended Maria at Betsy's, who found her Thee Dress. I am so thankful that she did because Maria found my dress Too- the first one I tried on no less. I thought that was a myth! Ok...so I actually tried on like 8 other ones after that but then went back to the first one. The shop is beautiful and they have an extensive variety of gowns. Love that Watters designer for me and the flower girls. Everyone including receptionists, dress finding specialists, the ladies who help at fittings, and the seamstresses are amazing to work with. They make you feel so gorgeous and pampered at every appointment. Thanks so much to Maria and the gang for making my wedding great!!!

-Jen
My friend had shopped around a lot for her wedding dress and recommended Maria at Betsy's, who found her Thee Dress. I am Read more...
My friend had shopped around a lot for her wedding dress and recommended Maria at Betsy's, who found her Thee Dress. I am so thankful that she did because Maria found my dress Too- the first one I tried on no less. I thought that was a myth! Ok...so I actually tried on like 8 other ones after that but then went back to the first one. The shop is beautiful and they have an extensive variety of gowns. Love that Watters designer for me and the flower girls. Everyone including receptionists, dress finding specialists, the ladies who help at fittings, and the seamstresses are amazing to work with. They make you feel so gorgeous and pampered at every appointment. Thanks so much to Maria and the gang for making my wedding great!!!

-Jen Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you, Jen, for taking the time to write a review. We are very proud of our whole staff, and we love to see everyone from the consultants to the seamstresses receive praise. We are so happy you had such a great experience and we wish you all the best in the future.
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Private User
Wedding:
9/21/2013
5.0/5.0
I absolutely loved working with Kate and Keisha. They were so great and helpful in both picking a dress and the alteration process. It was a welcoming environment and I'm glad I bought my dress from them!
I absolutely loved working with Kate and Keisha. They were so great and helpful in both picking a dress and the alteration Read more...
I absolutely loved working with Kate and Keisha. They were so great and helpful in both picking a dress and the alteration process. It was a welcoming environment and I'm glad I bought my dress from them! Read less
Services Used: Dress & Attire
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Katrin
Wedding:
9/7/2013
5.0/5.0
Amazing collection of dresses for all shapes and sizes. Found my dream dress in an hour. The tailoring process was very easy and their seamstresses are all amazing.
Amazing collection of dresses for all shapes and sizes. Found my dream dress in an hour. The tailoring process was very Read more...
Amazing collection of dresses for all shapes and sizes. Found my dream dress in an hour. The tailoring process was very easy and their seamstresses are all amazing. Read less
Services Used: Dress & Attire
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Abby
Wedding:
9/7/2013
5.0/5.0
I had a wonderful experience getting my wedding dress at Betsy Robinson.

I came in from TX to buy my gown, since I got married in Maryland and wanted the dress here. However, that made it difficult to arrange fittings. Betsy Robinson was awesome to work with. They fit me in whenever I needed, and did not let me worry that showing up on the Wednesday before my Saturday wedding for a final fitting would be any kind of problem.

When I arrived on that Wednesday at 5:30 pm, the top of the dress was very very tight. The seamstress recognized that, and they had the dress let out by Thursday at noon for me to come back in and have another fitting. They then completed the alterations and had it steamed and ready to pick up by 2 pm on Friday.

I enjoyed working with Betsy Robinson. I have noticed universally in the wedding world.......bridesmaids dresses and wedding dresses are ordered absurdly large. I wear a street size 10 and they ordered my wedding dress in a 16, and it was truly swimming on me. However, I don't think this is specific to Betsy Robinson, just something to keep in mind when planning your wedding budget.....in addition to the dress, we spent another $600+ in alterations.
I had a wonderful experience getting my wedding dress at Betsy Robinson.

I came in from TX to buy my gown, since Read more...
I had a wonderful experience getting my wedding dress at Betsy Robinson.

I came in from TX to buy my gown, since I got married in Maryland and wanted the dress here. However, that made it difficult to arrange fittings. Betsy Robinson was awesome to work with. They fit me in whenever I needed, and did not let me worry that showing up on the Wednesday before my Saturday wedding for a final fitting would be any kind of problem.

When I arrived on that Wednesday at 5:30 pm, the top of the dress was very very tight. The seamstress recognized that, and they had the dress let out by Thursday at noon for me to come back in and have another fitting. They then completed the alterations and had it steamed and ready to pick up by 2 pm on Friday.

I enjoyed working with Betsy Robinson. I have noticed universally in the wedding world.......bridesmaids dresses and wedding dresses are ordered absurdly large. I wear a street size 10 and they ordered my wedding dress in a 16, and it was truly swimming on me. However, I don't think this is specific to Betsy Robinson, just something to keep in mind when planning your wedding budget.....in addition to the dress, we spent another $600+ in alterations. Read less
Services Used: Dress & Attire
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Chrissy
Wedding:
8/24/2013
5.0/5.0
Walking into Betsy's is like walking into a fairytale. It's the most stunning place to try on wedding dresses. I had a large bridal party who came in with me the day I first tried on dresses. Betsy's staff accommodated all of the girls and made us feel welcomed and like guests. Maria is one of the most kind and gentle people I have ever met. She found the dress of my dreams and made me feel so calm and comfortable throughout the whole process. There are not enough words to express how fantastic you will feel with Maria by your side. She even gave us a sweet gift and note at my last visit. It was such a wonderful experience and I will forever be in love with my dress.
Walking into Betsy's is like walking into a fairytale. It's the most stunning place to try on wedding dresses. I had a Read more...
Walking into Betsy's is like walking into a fairytale. It's the most stunning place to try on wedding dresses. I had a large bridal party who came in with me the day I first tried on dresses. Betsy's staff accommodated all of the girls and made us feel welcomed and like guests. Maria is one of the most kind and gentle people I have ever met. She found the dress of my dreams and made me feel so calm and comfortable throughout the whole process. There are not enough words to express how fantastic you will feel with Maria by your side. She even gave us a sweet gift and note at my last visit. It was such a wonderful experience and I will forever be in love with my dress. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Chrissy, it was so nice to read your review. Thank you. We really are very proud of all of our consultants and the atmosphere that they help to create. We always strive to make brides and their friends and family feel comfortable and accommodated and we are so happy to have achieved that. We wish you all the best.
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lisa
Wedding:
8/17/2013
5.0/5.0
My daughter bought her dress from Betsy Robinson for her August wedding. The entire experience from the initial visit to picking up her gorgeous dress just days before the wedding was a fabulous experience. A large part of the credit is due to our consultant, Maria! Right from the start, she was able to assist my daughter with finding the perfect gown. Leslie was very nervous and Maria's friendly and calm way instantly won my daughter over. She was so helpful and never pushy! I would not hesitate to recommend Betsy Robinson's to any bride. You will not be disappointed with your experience and, if you are lucky, you will get Maria as your consultant! By the way, my daughter wore a Matthew Christopher gown that was just stunning. He is a very talented designer you should check out!
My daughter bought her dress from Betsy Robinson for her August wedding. The entire experience from the initial visit to Read more...
My daughter bought her dress from Betsy Robinson for her August wedding. The entire experience from the initial visit to picking up her gorgeous dress just days before the wedding was a fabulous experience. A large part of the credit is due to our consultant, Maria! Right from the start, she was able to assist my daughter with finding the perfect gown. Leslie was very nervous and Maria's friendly and calm way instantly won my daughter over. She was so helpful and never pushy! I would not hesitate to recommend Betsy Robinson's to any bride. You will not be disappointed with your experience and, if you are lucky, you will get Maria as your consultant! By the way, my daughter wore a Matthew Christopher gown that was just stunning. He is a very talented designer you should check out! Read less
Services Used: Dress & Attire
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alison
Wedding:
8/4/2013
5.0/5.0
The Betsy Robinson staff helped to make my shopping experience fun and relaxed. They were extremely helpful while still allowing me to shop for myself. The alterations were great and the dress fit perfectly. I highly recommend buying your dress at this store!
The Betsy Robinson staff helped to make my shopping experience fun and relaxed. They were extremely helpful while still Read more...
The Betsy Robinson staff helped to make my shopping experience fun and relaxed. They were extremely helpful while still allowing me to shop for myself. The alterations were great and the dress fit perfectly. I highly recommend buying your dress at this store! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your very cheerful review. We love it when brides have fun, and we love it when dresses fit perfectly. And above all we love it when brides have wonderful wedding days! Congratulations!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Wonderful selection of dresses and price ranges, beautiful jewelry and most of all excellent service and alterations. We could not have been more pleased with the bridal gown and entire alteration process!
Wonderful selection of dresses and price ranges, beautiful jewelry and most of all excellent service and alterations. We Read more...
Wonderful selection of dresses and price ranges, beautiful jewelry and most of all excellent service and alterations. We could not have been more pleased with the bridal gown and entire alteration process! Read less
Services Used: Dress & Attire
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David
Wedding:
8/3/2013
5.0/5.0
On behalf of my wife, this place did a great job in making her look absolutely stunning in a dress that many said looked just like a catalog model. She won't admit to it, but it's true! Her dress may have cost a little more due to her particular situation being so petite, but it was well worth it. She felt confident and ecstatic with the way she looked in it, and many of her friends and family told me so in the months leading up to the actual ceremony. They were very professional with all the alterations and appointments that were needed. I know my wife had particular needs and preferences in terms of dress style and fabric/material, and this place made it all happen.
On behalf of my wife, this place did a great job in making her look absolutely stunning in a dress that many said looked Read more...
On behalf of my wife, this place did a great job in making her look absolutely stunning in a dress that many said looked just like a catalog model. She won't admit to it, but it's true! Her dress may have cost a little more due to her particular situation being so petite, but it was well worth it. She felt confident and ecstatic with the way she looked in it, and many of her friends and family told me so in the months leading up to the actual ceremony. They were very professional with all the alterations and appointments that were needed. I know my wife had particular needs and preferences in terms of dress style and fabric/material, and this place made it all happen. Read less
Services Used: Dress & Attire
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Jackie
Wedding:
8/3/2013
5.0/5.0
Betsy Robinson's will give you the bridal experience that you will always remember. They take their time with you and you feel like your the only bride in the shop.
Betsy Robinson's will give you the bridal experience that you will always remember. They take their time with you and you Read more...
Betsy Robinson's will give you the bridal experience that you will always remember. They take their time with you and you feel like your the only bride in the shop. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/3/2013
5.0/5.0
I couldn't imagine experiencing going to any other bridal boutique. My every experience at Betsy's was GREAT! I purchased my gown, bridesmaids gowns, and had alterations done at Betsy's. Everyone I worked with was awesome. I had both the bridal and the bridesmaid sales rep. extend their services to make sure I received the gowns I wanted. My alterations were done by the sweetest : ). If you don't feel like a bride before you walk in, you will as soon as you enter!
I couldn't imagine experiencing going to any other bridal boutique. My every experience at Betsy's was GREAT! I purchased Read more...
I couldn't imagine experiencing going to any other bridal boutique. My every experience at Betsy's was GREAT! I purchased my gown, bridesmaids gowns, and had alterations done at Betsy's. Everyone I worked with was awesome. I had both the bridal and the bridesmaid sales rep. extend their services to make sure I received the gowns I wanted. My alterations were done by the sweetest : ). If you don't feel like a bride before you walk in, you will as soon as you enter! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for posting such a lovely review. We couldn’t be happier that you had such a great experience. We never mind hearing the word awesome, and we hope your wedding was exactly that and so much more.
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Caitlin
Wedding:
8/3/2013
5.0/5.0
I had a wonderful experience at Betsy Robinson! When I went dress shopping with my mom early on a Friday afternoon, we were almost the only ones in the salon! I loved having time to browse on my own (since I had no idea what I wanted!) and then receive suggestions and picks from my fabulous consultant Maria! She was the kindest, knowledgeable and friendly woman and it was such a joy to work with her! I even received her help a second time when I realized that my first dress pick was not the one for me, and she helped my find the absolute perfect dress which we all felt was the one!
I had a wonderful experience at Betsy Robinson! When I went dress shopping with my mom early on a Friday afternoon, we Read more...
I had a wonderful experience at Betsy Robinson! When I went dress shopping with my mom early on a Friday afternoon, we were almost the only ones in the salon! I loved having time to browse on my own (since I had no idea what I wanted!) and then receive suggestions and picks from my fabulous consultant Maria! She was the kindest, knowledgeable and friendly woman and it was such a joy to work with her! I even received her help a second time when I realized that my first dress pick was not the one for me, and she helped my find the absolute perfect dress which we all felt was the one! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/27/2013
5.0/5.0
My wedding gown from Betsy Robinson's Bridal was beyond gorgeous! It was PERFECT and exactly what I wanted my dream gown to be. Everyone at the salon was sweet, flexible and always delivered what was asked. I had my alterations done there as well and they did a magnificent job. My gown, veil and bridal belt all came from the salon and I still can't believe it's me in my wedding photos wearing such a stunning gown! I didn't want to take it off! They are also very reasonable as far as pricing so please make sure to check them out while you are on your search for THE dress! I highly recommend them and had a wonderful experience.
My wedding gown from Betsy Robinson's Bridal was beyond gorgeous! It was PERFECT and exactly what I wanted my dream gown Read more...
My wedding gown from Betsy Robinson's Bridal was beyond gorgeous! It was PERFECT and exactly what I wanted my dream gown to be. Everyone at the salon was sweet, flexible and always delivered what was asked. I had my alterations done there as well and they did a magnificent job. My gown, veil and bridal belt all came from the salon and I still can't believe it's me in my wedding photos wearing such a stunning gown! I didn't want to take it off! They are also very reasonable as far as pricing so please make sure to check them out while you are on your search for THE dress! I highly recommend them and had a wonderful experience. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Lauren, your review made us very happy. Thank you. Stunning. Perfect. Magnificent. These are words we love to hear and we know your wedding guests were saying them about you! Best wishes on your married life.
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Megan
Wedding:
7/27/2013
5.0/5.0
Everyone that I worked with was very friendly and helpful in answering my questions. They made me feel special each and every time I went for a fitting. All of the employees were responsive and knowledgeable about the gowns, veils, delivery times, etc. and made me feel at ease.
Everyone that I worked with was very friendly and helpful in answering my questions. They made me feel special each and Read more...
Everyone that I worked with was very friendly and helpful in answering my questions. They made me feel special each and every time I went for a fitting. All of the employees were responsive and knowledgeable about the gowns, veils, delivery times, etc. and made me feel at ease. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for leaving us such kind words. Our goal is for every bride to feel the way that you did: at ease, informed, and most of all, special. Congratulations and best wishes from all of us.
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Jayne
Wedding:
6/30/2013
5.0/5.0
OUR FIRST APPOINTMENT DID NOT START OFF WELL OUR WEDDING CONSULTANT ROSE WAS BOSSY PUSHY AND QUITE RUDE. I TOOK HER ASIDE IN PRIVATE AND TOLD HER SHAPE UP OR GET OUT. THE DRESS WAS GORGEOUS THANKS TO MY WEDDING PLANNER BRIANA SHE HELPED ME PICK OUT THE VEIL AND THE BELT MY PARENTS CRIED WHEN THEY SAW ME DRESSED LIKE A BRIDE. IF YOU GO TO BETSY ROBINSON DEFINITELY REQUEST NOT NOT TO BE PAIRED WITH ROSE. YOUR VISIT WILL GO DOWN HILL FAST..
OUR FIRST APPOINTMENT DID NOT START OFF WELL OUR WEDDING CONSULTANT ROSE WAS BOSSY PUSHY AND QUITE RUDE. I TOOK HER ASIDE Read more...
OUR FIRST APPOINTMENT DID NOT START OFF WELL OUR WEDDING CONSULTANT ROSE WAS BOSSY PUSHY AND QUITE RUDE. I TOOK HER ASIDE IN PRIVATE AND TOLD HER SHAPE UP OR GET OUT. THE DRESS WAS GORGEOUS THANKS TO MY WEDDING PLANNER BRIANA SHE HELPED ME PICK OUT THE VEIL AND THE BELT MY PARENTS CRIED WHEN THEY SAW ME DRESSED LIKE A BRIDE. IF YOU GO TO BETSY ROBINSON DEFINITELY REQUEST NOT NOT TO BE PAIRED WITH ROSE. YOUR VISIT WILL GO DOWN HILL FAST.. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so happy that you found the perfect dress and veil at Betsy’s. We have always been very proud of our consultants and the way they listen to the needs and wants of the bride, but we are sorry that you had a different experience. We are glad that in the end you found the perfect gown and your family got to shed some happy tears. We hope your wedding was wonderful. Best wishes from us all.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Best selection of any store! Like Kleinfelds without the tacky, garish gowns.
Best selection of any store! Like Kleinfelds without the tacky, garish gowns.
Best selection of any store! Like Kleinfelds without the tacky, garish gowns. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your kind review. We are very pride of our selection and variety, and we love the opportunity to accommodate a wide range of tastes and styles. Thank you for choosing us to share in your day, and we know it was amazing!
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Sofia
Wedding:
6/15/2013
5.0/5.0
Betsy Robinson's Bridal Collection is by far the best place to go for your gown in the Washington DC/Baltimore area. They have a beautiful store and most importantly, the customer service is the absolute best! I worked with Maria, one of the store's managers, and it was such a joy to have her as my consultant. She was patient and she didn't pressure me at all to make any decisions. She was honest and she treated me as if I was family. Having purchased a dress prior to coming here, I was really careful about not jumping head first into another purchase. I visited the store about three times before I made my final purchase and it was the best decision I could make for myself. Betsy Robinson's Bridal is hands-down the first and only place you should go for a gown. I loved this place so much and I'm positive you will too!
Betsy Robinson's Bridal Collection is by far the best place to go for your gown in the Washington DC/Baltimore area. They Read more...
Betsy Robinson's Bridal Collection is by far the best place to go for your gown in the Washington DC/Baltimore area. They have a beautiful store and most importantly, the customer service is the absolute best! I worked with Maria, one of the store's managers, and it was such a joy to have her as my consultant. She was patient and she didn't pressure me at all to make any decisions. She was honest and she treated me as if I was family. Having purchased a dress prior to coming here, I was really careful about not jumping head first into another purchase. I visited the store about three times before I made my final purchase and it was the best decision I could make for myself. Betsy Robinson's Bridal is hands-down the first and only place you should go for a gown. I loved this place so much and I'm positive you will too! Read less
Services Used: Dress & Attire
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Cassie
Wedding:
6/15/2013
5.0/5.0
Besty Robinson's Bridal has the most amazing selections of dresses, the personnel are really attentive and listen to what you are looking for, and their prices are very reasonable for almost every price range. Also, they are very quick on getting orders in. They really make you feel like a bride! Best place to buy a dress and get alterations!
Besty Robinson's Bridal has the most amazing selections of dresses, the personnel are really attentive and listen to what Read more...
Besty Robinson's Bridal has the most amazing selections of dresses, the personnel are really attentive and listen to what you are looking for, and their prices are very reasonable for almost every price range. Also, they are very quick on getting orders in. They really make you feel like a bride! Best place to buy a dress and get alterations! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
5/26/2013
5.0/5.0
I really enjoyed my experience with Betsy Robinson! All of the staff were friendly and helpful! I came from out of town and they were always great at fitting me in (traveled in 3 times). Each visit was a fun and exciting experience. They make you feel special each time!
I really enjoyed my experience with Betsy Robinson! All of the staff were friendly and helpful! I came from out of town Read more...
I really enjoyed my experience with Betsy Robinson! All of the staff were friendly and helpful! I came from out of town and they were always great at fitting me in (traveled in 3 times). Each visit was a fun and exciting experience. They make you feel special each time! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for traveling out of town to come visit us at Betsy’s and for leaving such positive feedback. We know there are numerous bridal shop options, and we are truly grateful that you chose us. Cheers to a happy future!
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Ashley
Wedding:
5/26/2013
5.0/5.0
After visiting the cookie cutter bridal boutique in my neighborhood I made the trek up to Betsy Robinson. The customer service was amazing, the sales associates are so very helpful and might I add not pushy at all. My dress and accessories ended up arriving early and I couldn't have been more pleased with the entire process!
After visiting the cookie cutter bridal boutique in my neighborhood I made the trek up to Betsy Robinson. The customer Read more...
After visiting the cookie cutter bridal boutique in my neighborhood I made the trek up to Betsy Robinson. The customer service was amazing, the sales associates are so very helpful and might I add not pushy at all. My dress and accessories ended up arriving early and I couldn't have been more pleased with the entire process! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so happy that you had such a great experience at Betsy Robinson’s! We are not only very proud of our selection, but also of our staff. We think of ourselves as a family, and we are very happy and proud that you chose to include us in planning your special day.

Best wishes for the future from all of us here.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
After visiting several bridal salons, Betsy Robinson's was the clear choice for me. The customer service is outstanding, the sales associates are incredibly helpful (but not pushy!), and my dress came in early! The salon is beautiful and their dress selection is amazing. I highly recommend Betsy Robinson's to every soon-to-be bride I know :)
After visiting several bridal salons, Betsy Robinson's was the clear choice for me. The customer service is outstanding, Read more...
After visiting several bridal salons, Betsy Robinson's was the clear choice for me. The customer service is outstanding, the sales associates are incredibly helpful (but not pushy!), and my dress came in early! The salon is beautiful and their dress selection is amazing. I highly recommend Betsy Robinson's to every soon-to-be bride I know :) Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so glad you had such a great experience at our store! We try very hard to make brides feel comfortable while they shop, and we are happy that it showed. We hope your wedding day was amazing and that you are enjoying your new married life.
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April
Wedding:
5/4/2013
5.0/5.0
My consultant Kate was awesome. She helped me find my dream dress. All the staff was wonderful. The shop is clean and beautiful and there were plenty of gowns to choose from for all budgets!
My consultant Kate was awesome. She helped me find my dream dress. All the staff was wonderful. The shop is clean and Read more...
My consultant Kate was awesome. She helped me find my dream dress. All the staff was wonderful. The shop is clean and beautiful and there were plenty of gowns to choose from for all budgets! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for your kind review. We are very proud of all our consultants and staff, and we are glad they were able to serve you so well. Best wishes as you start your life together!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
This bridal salon has the most gorgeous collection of dresses. The alterations were perfect and the staff was professional and very helpful. It was a wonderful experience.
This bridal salon has the most gorgeous collection of dresses. The alterations were perfect and the staff was professional Read more...
This bridal salon has the most gorgeous collection of dresses. The alterations were perfect and the staff was professional and very helpful. It was a wonderful experience. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

It was so nice to read your kind words. We are pretty proud of our gown selection, and we are so happy you found your perfect dress here. Nothing makes us happier than to give brides a wonderful experience. Lots of luck as you begin your married life.
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Patricia
Wedding:
4/20/2013
5.0/5.0
Betsy Robinson's Bridal Collection was subperb when it came to my daughter selecting her wedding dress. She had her mind on a "Maggie Sotlero" Design dress and they had it! They also suggested that she try on a couple other different styles to help her make a good decision with her selection. They were very friendly, knowledgable, professional and above all very patient with the Bride to Be! The Store was very clean, organized and a variety of styles to choose from. The prices are reasonable and the service is excellent. You are required to make a appointment which is great because you have one person that you work with from the day you purchase your dress to the day you go home with it. We could not have been happier with the service and the purchase of this beautiful wedding dress. My daughter looked so stunniing when I saw her walk down the aisle with her prize wedding dress on April 20, 2013. It was a true Wow Factor!!!! Thank you.
Betsy Robinson's Bridal Collection was subperb when it came to my daughter selecting her wedding dress. She had her mind Read more...
Betsy Robinson's Bridal Collection was subperb when it came to my daughter selecting her wedding dress. She had her mind on a "Maggie Sotlero" Design dress and they had it! They also suggested that she try on a couple other different styles to help her make a good decision with her selection. They were very friendly, knowledgable, professional and above all very patient with the Bride to Be! The Store was very clean, organized and a variety of styles to choose from. The prices are reasonable and the service is excellent. You are required to make a appointment which is great because you have one person that you work with from the day you purchase your dress to the day you go home with it. We could not have been happier with the service and the purchase of this beautiful wedding dress. My daughter looked so stunniing when I saw her walk down the aisle with her prize wedding dress on April 20, 2013. It was a true Wow Factor!!!! Thank you. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Everyone that works there is so knowledgable. There's a large variety of dresses for all budgets.
Everyone that works there is so knowledgable. There's a large variety of dresses for all budgets.
Everyone that works there is so knowledgable. There's a large variety of dresses for all budgets. Read less
Services Used: Dress & Attire
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Mandie
Wedding:
3/9/2013
5.0/5.0
I still have the urge to try my dress on every day and it's been three months since our wedding! The staff at Betsy Robinson, from the initial try-ons, to coming back the next day to make the big decision to all of the fittings was outstanding and extremely helpful. Because of them (and the designer from Enzoani that happened to be there for a trunk show--lucky me!), I chose the perfect wedding dress for me. It was classy, but still totally fun and twirled perfectly on the dance floor (which was huge for me). I also bought the most amazing corset from them that helped make me feel like a million bucks under my dress. Although, I think I would have been happy in the other choice of dress I pulled from the same Enzoani collection, talking it out with the staff and the designer really helped me choose the right one for me and my wedding. I also appreciated that I never felt once that I needed to be spending more of my mom's money than she was willing to part with. They respected our budget and didn't pressure me into trying on more expensive dresses, which I know can happen at other stores.
I still have the urge to try my dress on every day and it's been three months since our wedding! The staff at Betsy Read more...
I still have the urge to try my dress on every day and it's been three months since our wedding! The staff at Betsy Robinson, from the initial try-ons, to coming back the next day to make the big decision to all of the fittings was outstanding and extremely helpful. Because of them (and the designer from Enzoani that happened to be there for a trunk show--lucky me!), I chose the perfect wedding dress for me. It was classy, but still totally fun and twirled perfectly on the dance floor (which was huge for me). I also bought the most amazing corset from them that helped make me feel like a million bucks under my dress. Although, I think I would have been happy in the other choice of dress I pulled from the same Enzoani collection, talking it out with the staff and the designer really helped me choose the right one for me and my wedding. I also appreciated that I never felt once that I needed to be spending more of my mom's money than she was willing to part with. They respected our budget and didn't pressure me into trying on more expensive dresses, which I know can happen at other stores. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so happy you had such a great experience at Betsy Robinson’s. Picking a dress is no easy task, but we are certainly glad you found one that fit your style and your budget. Those are both very important parts of what we do here. We hope you are enjoying your happy life together, and that you take a twirl in your dress every now and again.
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Amanda
Wedding:
3/9/2013
5.0/5.0
The customer service was wonderful. I was nervous to have my dress in a suitcase for a few days but when I took it out there were no wrinkles! I was very impressed!
The customer service was wonderful. I was nervous to have my dress in a suitcase for a few days but when I took it out Read more...
The customer service was wonderful. I was nervous to have my dress in a suitcase for a few days but when I took it out there were no wrinkles! I was very impressed! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

It was so nice to read your kind words, and we are thrilled that the dress came out perfectly. Thank you for including us in your wedding planning and we wish you all the best as a newlywed.
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Kimberly
Wedding:
12/29/2012
5.0/5.0
After spending an entire weekend visiting various shops and not finding a dress or working with people who were not really interested in their job, Betsy's was a relief to find! I worked with Kate on a spur of the moment drop into the shop. She was great! Very attentive and assistive in finding dresses that I would like. I loved that they were able to accommodate me, as I am a plus size girl!

Throughout the purchase and alterations, all of the staff were amazing. To the point of working with me to try on veils each time I was there, even though I believed I had a veil. Once we realized (at a late date) that the veil was torn that I was going to use, they were able to find me the veil I wanted with in the time frame needed which was pretty short considering all the beading on the veil.
After spending an entire weekend visiting various shops and not finding a dress or working with people who were not really Read more...
After spending an entire weekend visiting various shops and not finding a dress or working with people who were not really interested in their job, Betsy's was a relief to find! I worked with Kate on a spur of the moment drop into the shop. She was great! Very attentive and assistive in finding dresses that I would like. I loved that they were able to accommodate me, as I am a plus size girl!

Throughout the purchase and alterations, all of the staff were amazing. To the point of working with me to try on veils each time I was there, even though I believed I had a veil. Once we realized (at a late date) that the veil was torn that I was going to use, they were able to find me the veil I wanted with in the time frame needed which was pretty short considering all the beading on the veil. Read less
Services Used: Dress & Attire
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VlnVlaLove
Wedding:
11/3/2012
5.0/5.0
I purchased a Monique Lhuillier Bliss gown from Betsy Robinson's and was SO GLAD that I went there! I was extremely picky about gowns and was looking for a simple, non-bling, lace/tulle, mermaid silhouette, which is apparently hard to find in Maryland!! I found a discounted sample gown which was in mint condition and it was perfect. Even my seamstress had no idea it was a sample because it was so clean and unworn! I dragged my mom to MANY bridal salons in the area and Betsy's had by far the best selection of upscale designers. I especially liked how they let you browse the racks yourself, and they frequently have trunk shows where you can get a discount on current designer gowns. They also always have older sample gowns on sale. The only negative thing is that they don't officially let you take pictures (but I insisted on taking some of the gown I loved before I bought it because you have to see how it photographs!!!) We bought the gown so long ago that I forget the name of the consultant I worked with, but I remember the whole experience there just being great and very high-end. Definitely go there if you're interested in gorgeous designer gowns!
I purchased a Monique Lhuillier Bliss gown from Betsy Robinson's and was SO GLAD that I went there! I was extremely picky Read more...
I purchased a Monique Lhuillier Bliss gown from Betsy Robinson's and was SO GLAD that I went there! I was extremely picky about gowns and was looking for a simple, non-bling, lace/tulle, mermaid silhouette, which is apparently hard to find in Maryland!! I found a discounted sample gown which was in mint condition and it was perfect. Even my seamstress had no idea it was a sample because it was so clean and unworn! I dragged my mom to MANY bridal salons in the area and Betsy's had by far the best selection of upscale designers. I especially liked how they let you browse the racks yourself, and they frequently have trunk shows where you can get a discount on current designer gowns. They also always have older sample gowns on sale. The only negative thing is that they don't officially let you take pictures (but I insisted on taking some of the gown I loved before I bought it because you have to see how it photographs!!!) We bought the gown so long ago that I forget the name of the consultant I worked with, but I remember the whole experience there just being great and very high-end. Definitely go there if you're interested in gorgeous designer gowns! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I was so very happy that I found my dress at Betsy Robinsons. I had visited 6 bridal salons prior and none had the service and selection that Betsy's had. I was thrilled that Kate was able to help me narrow down the selection and make great suggestions, and finally I found what I was looking for. I even found a gorgeous belt that I got so many compliments on at my wedding. They answered my questions with a friendly attitude when I called and I never had difficulty scheduling an appointment, as they are very flexible. Alterations were amazing as well, they had to do a lot of work, but the end result was perfect! Thank you!
I was so very happy that I found my dress at Betsy Robinsons. I had visited 6 bridal salons prior and none had the service Read more...
I was so very happy that I found my dress at Betsy Robinsons. I had visited 6 bridal salons prior and none had the service and selection that Betsy's had. I was thrilled that Kate was able to help me narrow down the selection and make great suggestions, and finally I found what I was looking for. I even found a gorgeous belt that I got so many compliments on at my wedding. They answered my questions with a friendly attitude when I called and I never had difficulty scheduling an appointment, as they are very flexible. Alterations were amazing as well, they had to do a lot of work, but the end result was perfect! Thank you! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
This was the 5th salon I visited when looking for my dress. After my initial appointment I recieved a handwritten thank you card from the sales women. I knew after that this would be the place to take care of me and my dress. I ordered my dress in April and it was recieved in August. I did have one problem with my dress, the beading was not included. Betsy Robinson fixed this without a hitch. It was returned to me 3 weeks later corrected. I had two fittings for a tuck and a hem! You also recieve a gift certificate of $60 off of your dress preservation. I will definitley follow through with Betsy Robinson to complete the wedding dress preservation process. Thank you for the most beautiful dress I will ever wear.
This was the 5th salon I visited when looking for my dress. After my initial appointment I recieved a handwritten thank Read more...
This was the 5th salon I visited when looking for my dress. After my initial appointment I recieved a handwritten thank you card from the sales women. I knew after that this would be the place to take care of me and my dress. I ordered my dress in April and it was recieved in August. I did have one problem with my dress, the beading was not included. Betsy Robinson fixed this without a hitch. It was returned to me 3 weeks later corrected. I had two fittings for a tuck and a hem! You also recieve a gift certificate of $60 off of your dress preservation. I will definitley follow through with Betsy Robinson to complete the wedding dress preservation process. Thank you for the most beautiful dress I will ever wear. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Willing to work with me and after 19 stores I found my dream dress!!
Willing to work with me and after 19 stores I found my dream dress!!
Willing to work with me and after 19 stores I found my dream dress!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff at Betsy Robinson's was wonderful to work with. From my first appointment to try gowns to when I picked up my dress, everyone was very helpful. I wanted to try on a specific sample that the store did not carry and they made sure to order it in for me to try. I also ordered my bridesmaids dresses there and they were really helpful in picking styles/fabrics. I had all of my fittings done there as well and they did not stop until it was perfect! I would absolutely recommend them to anyone!
The staff at Betsy Robinson's was wonderful to work with. From my first appointment to try gowns to when I picked up my Read more...
The staff at Betsy Robinson's was wonderful to work with. From my first appointment to try gowns to when I picked up my dress, everyone was very helpful. I wanted to try on a specific sample that the store did not carry and they made sure to order it in for me to try. I also ordered my bridesmaids dresses there and they were really helpful in picking styles/fabrics. I had all of my fittings done there as well and they did not stop until it was perfect! I would absolutely recommend them to anyone! Read less
Services Used: Dress & Attire
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Allison
Wedding:
9/22/2012
5.0/5.0
I am so happy that my mom told me to go to Betsy Robinson for my dress. I live in new York and am originally from Baltimore. Betsy Robinson has the best selection of dresses and the absolute best device. I found my dress within the first hour in my appointment with joy. I did MIT know what I wanted and was open trying on all different styles. When I finally tried on my Kenneth pool dress... I cried and new that it was for me. I walked out and Betsy herself came out to help me and she was almost in tears. It was a fantastic moment to know how happy she was for me. I had appointment at kleinfelds and all Of the big shops in new York set up already and ended up canceling all of them because of my luck at Betsy Robinson. Their personal attention to me and what I wanted were fabulous. I even found my euro eggplant bridesmaid dress there in the next hour. When I went back for my second fitting, Betsy stayed with me in my dressing room for over an hour to make sure everything was perfect with alterations and It Was! She even introduced me to Thomas knoll who designed a crystal bracelet and earrings for my dress. I wish I could wear this dress all the time. I felt like a Cinderella movie star in it. I can not say enough of good things about Betsy Robinson and her dress collection. If you are looking for the perfect wedding dress and great device to make you feel beautiful... Run to Betsy robinsons.
Allison B
Wedding 9/22/2012 tappan hill mansion NY
I am so happy that my mom told me to go to Betsy Robinson for my dress. I live in new York and am originally from Read more...
I am so happy that my mom told me to go to Betsy Robinson for my dress. I live in new York and am originally from Baltimore. Betsy Robinson has the best selection of dresses and the absolute best device. I found my dress within the first hour in my appointment with joy. I did MIT know what I wanted and was open trying on all different styles. When I finally tried on my Kenneth pool dress... I cried and new that it was for me. I walked out and Betsy herself came out to help me and she was almost in tears. It was a fantastic moment to know how happy she was for me. I had appointment at kleinfelds and all Of the big shops in new York set up already and ended up canceling all of them because of my luck at Betsy Robinson. Their personal attention to me and what I wanted were fabulous. I even found my euro eggplant bridesmaid dress there in the next hour. When I went back for my second fitting, Betsy stayed with me in my dressing room for over an hour to make sure everything was perfect with alterations and It Was! She even introduced me to Thomas knoll who designed a crystal bracelet and earrings for my dress. I wish I could wear this dress all the time. I felt like a Cinderella movie star in it. I can not say enough of good things about Betsy Robinson and her dress collection. If you are looking for the perfect wedding dress and great device to make you feel beautiful... Run to Betsy robinsons.
Allison B
Wedding 9/22/2012 tappan hill mansion NY Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/22/2012
5.0/5.0
Betsy Robinson IS the place to do your dress shopping. I went in and found my dress, but wasn't sure and wanted to look around some more. There was no pressure, no hard feelings. They just gave me a card and said to call if I wanted to come back. I went to many other shops and felt that dress was the one. On my next visit, I asked if I could try on a few before that one, just to be sure. They pulled a bunch of dresses and let me put them on and then my Maggie Sottero Sarchi last. It was the one. It was gorgeous.

I actually didnt have much time ~4 months, but they got in in and in for all the fittings in plenty of time! My only complaint with them was alterations.....but given its not really the dress shop necessarily I will put that review under alterations!

Even if you dont plan to buy your dress here....at least give them a shot!
Betsy Robinson IS the place to do your dress shopping. I went in and found my dress, but wasn't sure and wanted to look Read more...
Betsy Robinson IS the place to do your dress shopping. I went in and found my dress, but wasn't sure and wanted to look around some more. There was no pressure, no hard feelings. They just gave me a card and said to call if I wanted to come back. I went to many other shops and felt that dress was the one. On my next visit, I asked if I could try on a few before that one, just to be sure. They pulled a bunch of dresses and let me put them on and then my Maggie Sottero Sarchi last. It was the one. It was gorgeous.

I actually didnt have much time ~4 months, but they got in in and in for all the fittings in plenty of time! My only complaint with them was alterations.....but given its not really the dress shop necessarily I will put that review under alterations!

Even if you dont plan to buy your dress here....at least give them a shot! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Picked out an amazing dress. The staff was friendly and easy to make appointments. Gorgeous dresses to choose from, highly recommend!
Picked out an amazing dress. The staff was friendly and easy to make appointments. Gorgeous dresses to choose from, highly Read more...
Picked out an amazing dress. The staff was friendly and easy to make appointments. Gorgeous dresses to choose from, highly recommend! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My daughter found her dream wedding gown at Betsy Robinson's Bridal collection. There were so many choices and the consultant really helped us to consider some we might not have selected on our own. The staff there are very professional and helpful. The selection is great and you will find everything there a bride needs including great jewelry! The consultant tried different sashes and various types of bows until my daughter saw the perfect compliment to her personal style. Then they found the most gorgeous veil we had ever seen that provided the "wow-factor" for the walk down the isle. We wouldn't have been able to put together such a great combination on our own. The fittings went smoothly and the gown fit perfectly and was ready to go by her wedding day. Everyone kept telling us how beautiful her gown was and she was so comfortable in it too. Betsy's should be your first and last stop for the perfect gown.
My daughter found her dream wedding gown at Betsy Robinson's Bridal collection. There were so many choices and the Read more...
My daughter found her dream wedding gown at Betsy Robinson's Bridal collection. There were so many choices and the consultant really helped us to consider some we might not have selected on our own. The staff there are very professional and helpful. The selection is great and you will find everything there a bride needs including great jewelry! The consultant tried different sashes and various types of bows until my daughter saw the perfect compliment to her personal style. Then they found the most gorgeous veil we had ever seen that provided the "wow-factor" for the walk down the isle. We wouldn't have been able to put together such a great combination on our own. The fittings went smoothly and the gown fit perfectly and was ready to go by her wedding day. Everyone kept telling us how beautiful her gown was and she was so comfortable in it too. Betsy's should be your first and last stop for the perfect gown. Read less
Services Used: Dress & Attire
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Kellyn
Wedding:
8/25/2012
5.0/5.0
Betsy Robinson was AWESOME! She was my consultant and the 2nd dress I tried on was my wedding dress. Everyone that helped me there was amazing from the bridesmaids consultant (Jessica) to the seamstress (Olga) to the fitting consultants. Friendly, helpful and professional. They went out of their way to help me! I would 100% recommend them for your wedding!!!
Betsy Robinson was AWESOME! She was my consultant and the 2nd dress I tried on was my wedding dress. Everyone that helped Read more...
Betsy Robinson was AWESOME! She was my consultant and the 2nd dress I tried on was my wedding dress. Everyone that helped me there was amazing from the bridesmaids consultant (Jessica) to the seamstress (Olga) to the fitting consultants. Friendly, helpful and professional. They went out of their way to help me! I would 100% recommend them for your wedding!!! Read less
Services Used: Dress & Attire
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Jenn
Wedding:
8/18/2012
5.0/5.0
I planned a fairly large wedding in about 4 months. I have to say Betsy Robinson's was one of the highlights of my entire planning experience. Hands down the best place to go for your dress coming from someone who (I've been told :) is a perfectionist.

After visiting several other nice boutiques in DC and Virginia, I drove to Besty Robinson's since I saw they carried alot of the designer's I liked (Monique especially.) "Possibly" I wish I would have started here first. But I may not have appeciated what I found so am glad I looked around first.

Maria is absolutely fantastic. She worked with me to recreate the exact dress I wanted from a sample dress due to my limited time and budget. Besty (yes Betsy Robinson!) came out and looked at what I wanted to do, started pinning a few things and yes girls - I got that feeling they all talk about (which I really wasn't expecting.) This was it, "the" dress! I think I even saw a tear from Maria, and got the feeling she wanted to find the right dress as much as I did. Rosa, was truly a magician and brought the whole vision to life, with so much patience with me at each fitting. I was never charged extra to re-do things when I wasn't happy. I have a feeling my experience may have cost me a "lot" in alteration costs in DC.

Anyway, my recommendation is to definitely go here. It's worth the drive. There are large rooms of dresses (many of them sample priced.) I also ended up buying a sample "getaway" dress at the last minute here which turned out to be one of the things I and the guests LOVED and commented on the most about. So, 5 stars here, if I could it would be 6+.
I planned a fairly large wedding in about 4 months. I have to say Betsy Robinson's was one of the highlights of my entire Read more...
I planned a fairly large wedding in about 4 months. I have to say Betsy Robinson's was one of the highlights of my entire planning experience. Hands down the best place to go for your dress coming from someone who (I've been told :) is a perfectionist.

After visiting several other nice boutiques in DC and Virginia, I drove to Besty Robinson's since I saw they carried alot of the designer's I liked (Monique especially.) "Possibly" I wish I would have started here first. But I may not have appeciated what I found so am glad I looked around first.

Maria is absolutely fantastic. She worked with me to recreate the exact dress I wanted from a sample dress due to my limited time and budget. Besty (yes Betsy Robinson!) came out and looked at what I wanted to do, started pinning a few things and yes girls - I got that feeling they all talk about (which I really wasn't expecting.) This was it, "the" dress! I think I even saw a tear from Maria, and got the feeling she wanted to find the right dress as much as I did. Rosa, was truly a magician and brought the whole vision to life, with so much patience with me at each fitting. I was never charged extra to re-do things when I wasn't happy. I have a feeling my experience may have cost me a "lot" in alteration costs in DC.

Anyway, my recommendation is to definitely go here. It's worth the drive. There are large rooms of dresses (many of them sample priced.) I also ended up buying a sample "getaway" dress at the last minute here which turned out to be one of the things I and the guests LOVED and commented on the most about. So, 5 stars here, if I could it would be 6+. Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
8/10/2012
5.0/5.0
Thank goodness we found Betsy Robinson's Bridal Collection. My dress was the very first one I tried on that day. I felt like my consultant really listened to every word that I said. When it came time for alterations, I anticipated that I would have to have a lot of alterations because you always hear those horror stories. My alterations in total cost me $35. They ordered my EXACT size and it was very much appreciated! My bridesmaids dresses also came from Betsy Robinson and I got so many compliments on them. Everyone loved those dresses!! This was a fantastic experience for all!
Thank goodness we found Betsy Robinson's Bridal Collection. My dress was the very first one I tried on that day. I felt Read more...
Thank goodness we found Betsy Robinson's Bridal Collection. My dress was the very first one I tried on that day. I felt like my consultant really listened to every word that I said. When it came time for alterations, I anticipated that I would have to have a lot of alterations because you always hear those horror stories. My alterations in total cost me $35. They ordered my EXACT size and it was very much appreciated! My bridesmaids dresses also came from Betsy Robinson and I got so many compliments on them. Everyone loved those dresses!! This was a fantastic experience for all! Read less
Services Used: Dress & Attire
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Alison
Wedding:
8/4/2012
5.0/5.0
A friend recommended Betsy Robinson for my wedding dress shopping and I am so thankful she did. This shop was amazing. We ended up driving all the way back to Baltimore from DC later that day to purchase the dress. Maria and the crew at BR were so helpful with selection, and they truly have beautiful, quality dresses at all price points. My group joked that we got "the Kleinfeld" experience there, but it's true...they were so professional but kind too. We didn't ever feel pressured to buy or hurried out of the store, but very comfortable and glamorous! Definitely worth the drive, even around the Beltway!
A friend recommended Betsy Robinson for my wedding dress shopping and I am so thankful she did. This shop was amazing. We Read more...
A friend recommended Betsy Robinson for my wedding dress shopping and I am so thankful she did. This shop was amazing. We ended up driving all the way back to Baltimore from DC later that day to purchase the dress. Maria and the crew at BR were so helpful with selection, and they truly have beautiful, quality dresses at all price points. My group joked that we got "the Kleinfeld" experience there, but it's true...they were so professional but kind too. We didn't ever feel pressured to buy or hurried out of the store, but very comfortable and glamorous! Definitely worth the drive, even around the Beltway! Read less
Services Used: Dress & Attire
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Megan
Wedding:
7/14/2012
5.0/5.0
Thank you to all the people at Betsy Robinson's Bridal for a wonderful experience. A special thank you to Betsy Robinson and Olga for professional and personal attention to detail. Our daughters gown and the bridesmaids dresses were beautiful!!
Thank you to all the people at Betsy Robinson's Bridal for a wonderful experience. A special thank you to Betsy Robinson Read more...
Thank you to all the people at Betsy Robinson's Bridal for a wonderful experience. A special thank you to Betsy Robinson and Olga for professional and personal attention to detail. Our daughters gown and the bridesmaids dresses were beautiful!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/7/2012
5.0/5.0
Love Betsy robinson bridal store, they very professional. I just wish they have more choices for short bridal dresses.
But overall they're one of the best Place to go for wedding dress !
Love Betsy robinson bridal store, they very professional. I just wish they have more choices for short bridal dresses. Read more...
Love Betsy robinson bridal store, they very professional. I just wish they have more choices for short bridal dresses.
But overall they're one of the best Place to go for wedding dress ! Read less
Services Used: Dress & Attire
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Patrice
Wedding:
7/7/2012
5.0/5.0
I had a great experience shopping for and purchasing my dress at Betsy Robinson's Bridal Collection! I worked with Leanne, who I highly recommend! She was great to work with - very patient, personable, and friendly. Leanne ended up pulling the perfect wedding dress for me! I also decided to get my bridesmaids dresses from Betsy Robinson's, and they were beautiful as well. Overall, I would recommend Betsy Robinson's - the selection and service is unparalleled!
I had a great experience shopping for and purchasing my dress at Betsy Robinson's Bridal Collection! I worked with Leanne, Read more...
I had a great experience shopping for and purchasing my dress at Betsy Robinson's Bridal Collection! I worked with Leanne, who I highly recommend! She was great to work with - very patient, personable, and friendly. Leanne ended up pulling the perfect wedding dress for me! I also decided to get my bridesmaids dresses from Betsy Robinson's, and they were beautiful as well. Overall, I would recommend Betsy Robinson's - the selection and service is unparalleled! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/30/2012
5.0/5.0
I had a great experience purchasing my dress and doing alterations at Betsy Robinson. Rose helped me pick out a dress that I absolutely loved, that I probably wouldn't have picked out on my own. The alterations process was excellent. They do a very thorough job in making sure that your dress fits you perfectly. The alterations may have been a little on the pricey side, but I felt that it was worth it. My bridesmaids also purchased their dresses here, and we loved them. We went to several stores to look for bridesmaids dresses, and Betsy Robinson definitely had the best selection of all of them.
I had a great experience purchasing my dress and doing alterations at Betsy Robinson. Rose helped me pick out a dress that Read more...
I had a great experience purchasing my dress and doing alterations at Betsy Robinson. Rose helped me pick out a dress that I absolutely loved, that I probably wouldn't have picked out on my own. The alterations process was excellent. They do a very thorough job in making sure that your dress fits you perfectly. The alterations may have been a little on the pricey side, but I felt that it was worth it. My bridesmaids also purchased their dresses here, and we loved them. We went to several stores to look for bridesmaids dresses, and Betsy Robinson definitely had the best selection of all of them. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/30/2012
5.0/5.0
My dress was absolutely beautiful. I had a unique situation and had had my dress for a few years due to a prior engagement. I had lost quite a bit of weight and I was sure it was going to either A. Cost a fortune to fix it or B. I would have to get a new one. I loved my dress and did not want to get a new one. They worked with me to get it fixed without it costing an arm and a leg and it ended up looking more beautiful than the day I tried it on. They were very accomodating and wonderful to work with.
My dress was absolutely beautiful. I had a unique situation and had had my dress for a few years due to a prior Read more...
My dress was absolutely beautiful. I had a unique situation and had had my dress for a few years due to a prior engagement. I had lost quite a bit of weight and I was sure it was going to either A. Cost a fortune to fix it or B. I would have to get a new one. I loved my dress and did not want to get a new one. They worked with me to get it fixed without it costing an arm and a leg and it ended up looking more beautiful than the day I tried it on. They were very accomodating and wonderful to work with. Read less
Services Used: Dress & Attire
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Michele
Wedding:
6/23/2012
5.0/5.0
I could not have asked for a better experience than I had at Betsy Robinson's. The service was exceptional - I was showed all of the dresses I wanted, I was not rushed or pressured to buy, and I was always given honest opinions. Their selection is vast - and additionally have many accessories. The fittings were also easy - they were very accommodating and flexible. The changes that they made to my dress came out perfectly and made the dress fit better than I could have ever imagined. I would recommend Betsy Robinson's to everyone.
I could not have asked for a better experience than I had at Betsy Robinson's. The service was exceptional - I was showed Read more...
I could not have asked for a better experience than I had at Betsy Robinson's. The service was exceptional - I was showed all of the dresses I wanted, I was not rushed or pressured to buy, and I was always given honest opinions. Their selection is vast - and additionally have many accessories. The fittings were also easy - they were very accommodating and flexible. The changes that they made to my dress came out perfectly and made the dress fit better than I could have ever imagined. I would recommend Betsy Robinson's to everyone. Read less
Services Used: Dress & Attire
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Kelli
Wedding:
6/16/2012
5.0/5.0
Betsy Robinson's was the second place I visited to find my wedding dress. We worked with Vera that afternoon, and started by trying on gowns we picked out ourselves. We found a couple that we liked, but Vera decided to bring in a couple more gowns we had not considered. Thanks to Vera, I found my perfect wedding dress. My mom cried, followed by all of my bridesmaids who were there with us, and then me. I was so happy, and now that I have seen our photographs I am so happy with my decision. Betsy Robinson's was great through my initial try on and my three dress fittings which followed, and my dress fit perfectly on the day of my wedding. I was very pleased with the quality of the dress, the cost, and the service we received from Betsy Robinson's. Thank you for everything!
Betsy Robinson's was the second place I visited to find my wedding dress. We worked with Vera that afternoon, and started Read more...
Betsy Robinson's was the second place I visited to find my wedding dress. We worked with Vera that afternoon, and started by trying on gowns we picked out ourselves. We found a couple that we liked, but Vera decided to bring in a couple more gowns we had not considered. Thanks to Vera, I found my perfect wedding dress. My mom cried, followed by all of my bridesmaids who were there with us, and then me. I was so happy, and now that I have seen our photographs I am so happy with my decision. Betsy Robinson's was great through my initial try on and my three dress fittings which followed, and my dress fit perfectly on the day of my wedding. I was very pleased with the quality of the dress, the cost, and the service we received from Betsy Robinson's. Thank you for everything! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Can I first say that I loved my dress which was rated as one of the top four dresses in Martha Stewart Magazine for the year on the West Coast! The staff was very sweet and they feed you gummy bears if you are hungy! How fun is that!
Can I first say that I loved my dress which was rated as one of the top four dresses in Martha Stewart Magazine for the Read more...
Can I first say that I loved my dress which was rated as one of the top four dresses in Martha Stewart Magazine for the year on the West Coast! The staff was very sweet and they feed you gummy bears if you are hungy! How fun is that! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/16/2012
5.0/5.0
Words cannot describe how amazing it was working with Rose at Betsy Robinson to find my perfect wedding dress! I went in unsure as to what the style was that I was looking for. Within minutes, Rose had pulled a single dress that she thought matched my personality and style. This was the only dress I had to try on... it was the one! Thank you for all of your hard work and dedication in helping make my wedding day perfect. My bridesmaids loved their gowns as well!!!!
Words cannot describe how amazing it was working with Rose at Betsy Robinson to find my perfect wedding dress! I went in Read more...
Words cannot describe how amazing it was working with Rose at Betsy Robinson to find my perfect wedding dress! I went in unsure as to what the style was that I was looking for. Within minutes, Rose had pulled a single dress that she thought matched my personality and style. This was the only dress I had to try on... it was the one! Thank you for all of your hard work and dedication in helping make my wedding day perfect. My bridesmaids loved their gowns as well!!!! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/16/2012
5.0/5.0
Still cannot believe that I selected my wedding dress in 20 minutes and it was the first dress that I tried on. Rose was an expert and really knew her stock and what dress would be the best for my body type.

The dress was altered to perfection and I did not have a problem all day.

I felt beautiful and the dress was stunning!

I should also mention that the custom jewelry to match the gown was an added touch. When I wear the bracelet and earrings it still gives me that special feeling of the day all over again.
Still cannot believe that I selected my wedding dress in 20 minutes and it was the first dress that I tried on. Rose was Read more...
Still cannot believe that I selected my wedding dress in 20 minutes and it was the first dress that I tried on. Rose was an expert and really knew her stock and what dress would be the best for my body type.

The dress was altered to perfection and I did not have a problem all day.

I felt beautiful and the dress was stunning!

I should also mention that the custom jewelry to match the gown was an added touch. When I wear the bracelet and earrings it still gives me that special feeling of the day all over again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I live in NOVA but went to Betsy Robinson while they were having a Monique Lhuillier trunk show and I found my dream gown. The alternations were simple and they were very friendly including Betsy herself and her daughter.
I live in NOVA but went to Betsy Robinson while they were having a Monique Lhuillier trunk show and I found my dream gown. Read more...
I live in NOVA but went to Betsy Robinson while they were having a Monique Lhuillier trunk show and I found my dream gown. The alternations were simple and they were very friendly including Betsy herself and her daughter. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
5/27/2012
5.0/5.0
My dress shopping was awesome at B.R. The staff was extremely helpful and polite. Alterations were quick and efficient.

I bought jewelry from a vendor at one of their trunk shows that I ended up not liking/ wanting and they credited me back without a problem. That prevented a lot of un-needed stress!
My dress shopping was awesome at B.R. The staff was extremely helpful and polite. Alterations were quick and Read more...
My dress shopping was awesome at B.R. The staff was extremely helpful and polite. Alterations were quick and efficient.

I bought jewelry from a vendor at one of their trunk shows that I ended up not liking/ wanting and they credited me back without a problem. That prevented a lot of un-needed stress! Read less
Services Used: Dress & Attire
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Lady Dyson
Wedding:
5/20/2012
5.0/5.0
I had the most pleasant experiences every time I went to the store. I had the pleasure of working with Jessica and Maria. I chose my bridesmaids dresses here. They were very accommodating to me and pleasantly attentive. No one overwhelmed me with hast or opinions but gentle enough to offer suggestions. I loved working with the ladies and feel like they are truly great friends now. I had a small problem with one of the dresses and they were very expeditious at taking care of it. Thank you so much for your patience, courteous manner and warming spirits. You will see me again, for "special occassion" dresses...I don't plan to marry again for I have the King already! ~Blushing Bride

Maria & Jessica of Betsey Robinson's Bridal Collections.....You are AWESOME!!
I had the most pleasant experiences every time I went to the store. I had the pleasure of working with Jessica and Maria. Read more...
I had the most pleasant experiences every time I went to the store. I had the pleasure of working with Jessica and Maria. I chose my bridesmaids dresses here. They were very accommodating to me and pleasantly attentive. No one overwhelmed me with hast or opinions but gentle enough to offer suggestions. I loved working with the ladies and feel like they are truly great friends now. I had a small problem with one of the dresses and they were very expeditious at taking care of it. Thank you so much for your patience, courteous manner and warming spirits. You will see me again, for "special occassion" dresses...I don't plan to marry again for I have the King already! ~Blushing Bride

Maria & Jessica of Betsey Robinson's Bridal Collections.....You are AWESOME!! Read less
Services Used: Dress & Attire
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Sherrie
Wedding:
5/12/2012
5.0/5.0
My sales representative was totally amazing. She was very patient, kind and she knew her stuff. I looked at two dresses, but she captured thee perfect gown for me. Rose was awesome! I would just totally go there just for her. They provided very nice service. I so loved my gowns. I had to get a second dress as well to change into. But my wedding gown that Rose picked out I decided to keep that on all night. It was Simply gorgeous! Staff there is very professional.
My sales representative was totally amazing. She was very patient, kind and she knew her stuff. I looked at two dresses, Read more...
My sales representative was totally amazing. She was very patient, kind and she knew her stuff. I looked at two dresses, but she captured thee perfect gown for me. Rose was awesome! I would just totally go there just for her. They provided very nice service. I so loved my gowns. I had to get a second dress as well to change into. But my wedding gown that Rose picked out I decided to keep that on all night. It was Simply gorgeous! Staff there is very professional. Read less
Services Used: Dress & Attire
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Alexandra
Wedding:
5/12/2012
5.0/5.0
All of the people that work at Betsy Robinson are helpful and accomodating.
They have a great selection of dresses and schedule of trunk shows as well.
All of the people that work at Betsy Robinson are helpful and accomodating.
They have a great selection of dresses and Read more...
All of the people that work at Betsy Robinson are helpful and accomodating.
They have a great selection of dresses and schedule of trunk shows as well. Read less
Services Used: Dress & Attire
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jwednesday7
Wedding:
5/5/2012
5.0/5.0
Maria was my consultant at Betsy Robinson's and she was an absolute delight! She was wonderfully attentive and oh so sweet. After deciding on one dress, changing my mind about two hours later and calling her in a panic, she was so understanding and assured me that it was not a big problem at all. We were able to change our order to a different dress (the perfect dress), and wound up purchasing several accessories there too. My experience at Betsy Robinson was lovely, everyone was very helpful and kind, and the snack table is just a little added bonus.
Maria was my consultant at Betsy Robinson's and she was an absolute delight! She was wonderfully attentive and oh so Read more...
Maria was my consultant at Betsy Robinson's and she was an absolute delight! She was wonderfully attentive and oh so sweet. After deciding on one dress, changing my mind about two hours later and calling her in a panic, she was so understanding and assured me that it was not a big problem at all. We were able to change our order to a different dress (the perfect dress), and wound up purchasing several accessories there too. My experience at Betsy Robinson was lovely, everyone was very helpful and kind, and the snack table is just a little added bonus. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I was more than pleased with my experience at Betsy Robinson's Bridal, and would {without a doubt} recommend them to any future bride. Based on previous brides' feedback and because I have a family friend who alters gowns, I did not utilize Betsy Robinson's Bridal for alterations. Much of the negative feedback on this site about them is with regard to alterations. So just go somewhere else for that- let the pros here find you the gown of your dreams. The woman who helped me was Rose, and she was a pure treat to work with. I walked into the store with my mom, best friend, and not a whole lot of ideas about what I wanted in a gown. I told Rose what I did know (loves, hates) and she found me the perfect dress right away. Of course, I had to try on a few just for fun, but she nailed it quickly- listening to my thought on gowns she had me try on. Rose was attentive, professional, respectful, stays within your budget, and does her job well. If you have the chance to specify your consultant when making an appointment, I'd highly suggest booking with Rose. I got lucky to be paired with her, and if you do too, you won't be disappointed!
I was more than pleased with my experience at Betsy Robinson's Bridal, and would {without a doubt} recommend them to any Read more...
I was more than pleased with my experience at Betsy Robinson's Bridal, and would {without a doubt} recommend them to any future bride. Based on previous brides' feedback and because I have a family friend who alters gowns, I did not utilize Betsy Robinson's Bridal for alterations. Much of the negative feedback on this site about them is with regard to alterations. So just go somewhere else for that- let the pros here find you the gown of your dreams. The woman who helped me was Rose, and she was a pure treat to work with. I walked into the store with my mom, best friend, and not a whole lot of ideas about what I wanted in a gown. I told Rose what I did know (loves, hates) and she found me the perfect dress right away. Of course, I had to try on a few just for fun, but she nailed it quickly- listening to my thought on gowns she had me try on. Rose was attentive, professional, respectful, stays within your budget, and does her job well. If you have the chance to specify your consultant when making an appointment, I'd highly suggest booking with Rose. I got lucky to be paired with her, and if you do too, you won't be disappointed! Read less
Services Used: Dress & Attire
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kmp
Wedding:
4/14/2012
5.0/5.0
I had a great experience with Betsy Robinson's. The consultant was wonderful, she made me feel so comfortable with the process right away. The whole process from start to finish was seamless and they answered my questions along the way.
I had a great experience with Betsy Robinson's. The consultant was wonderful, she made me feel so comfortable with the Read more...
I had a great experience with Betsy Robinson's. The consultant was wonderful, she made me feel so comfortable with the process right away. The whole process from start to finish was seamless and they answered my questions along the way. Read less
Services Used: Dress & Attire
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Anna
Wedding:
3/31/2012
5.0/5.0
You definitely get what you pay for. I had to drive about an hour and a half to two hours to get here, but it was worth the drive. They have a really wide array and huge selection of dresses. I enjoyed it a LOT! Everyone there was super nice and customer service is definitely right up their alley. They can be a bit pushy at times (Im guessing they get commission or something...), but they are nice about it. Definitely be ready to spend a pretty penny, but you will look fabulous when its all said and done for. I had Vera as a consultant. She was super sweet and friendly. She felt like my mom :) Do go about 8 months in advance to your wedding because it will take about 6 months for the dress to be assembled and arrive.
You definitely get what you pay for. I had to drive about an hour and a half to two hours to get here, but it was worth Read more...
You definitely get what you pay for. I had to drive about an hour and a half to two hours to get here, but it was worth the drive. They have a really wide array and huge selection of dresses. I enjoyed it a LOT! Everyone there was super nice and customer service is definitely right up their alley. They can be a bit pushy at times (Im guessing they get commission or something...), but they are nice about it. Definitely be ready to spend a pretty penny, but you will look fabulous when its all said and done for. I had Vera as a consultant. She was super sweet and friendly. She felt like my mom :) Do go about 8 months in advance to your wedding because it will take about 6 months for the dress to be assembled and arrive. Read less
Services Used: Dress & Attire
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Sue
Wedding:
3/24/2012
5.0/5.0
Our daughter found the perfect wedding gown at Betsy Robinson. The staff could not have been more helpful. Maria Immediately knew what style would be the most flattering and found this perfect gown for her. We liked the shop so much that we selected the bridesmaid dresses for the eight attendants as well.
Our daughter found the perfect wedding gown at Betsy Robinson. The staff could not have been more helpful. Maria Read more...
Our daughter found the perfect wedding gown at Betsy Robinson. The staff could not have been more helpful. Maria Immediately knew what style would be the most flattering and found this perfect gown for her. We liked the shop so much that we selected the bridesmaid dresses for the eight attendants as well. Read less
Services Used: Dress & Attire
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alimoore
Wedding:
2/18/2012
5.0/5.0
I really liked all of the dresses that I tried on at Betsy Robinson's and after trying on the 6th I knew that I had found the perfect dress for my wedding. My matron of honor had had a similar experience 7 years ago at the same place. The women there know their business, hear what you are looking for, and then start giving you thoughtful options until you find the right dress. It was a great experience and I would recommend them without reserve.
I really liked all of the dresses that I tried on at Betsy Robinson's and after trying on the 6th I knew that I had found Read more...
I really liked all of the dresses that I tried on at Betsy Robinson's and after trying on the 6th I knew that I had found the perfect dress for my wedding. My matron of honor had had a similar experience 7 years ago at the same place. The women there know their business, hear what you are looking for, and then start giving you thoughtful options until you find the right dress. It was a great experience and I would recommend them without reserve. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
2/4/2012
5.0/5.0
AMAZING!!! From my first visit to my final fitting, everyone and everything was perfect!! The staff is lovely, the selection is huge, and they make you feel really special! Kate, my stylist, picked the perfect gown for me, and checked-in with me every time I came into the store! She made sure I knew when my designer was visiting for his trunk show and invited me in to meet him! Its just first class service all the way! My dress was perfect, and I can't wait to share pictures with everyone and bring in all my friends to get their dresses here!!!!
AMAZING!!! From my first visit to my final fitting, everyone and everything was perfect!! The staff is lovely, the Read more...
AMAZING!!! From my first visit to my final fitting, everyone and everything was perfect!! The staff is lovely, the selection is huge, and they make you feel really special! Kate, my stylist, picked the perfect gown for me, and checked-in with me every time I came into the store! She made sure I knew when my designer was visiting for his trunk show and invited me in to meet him! Its just first class service all the way! My dress was perfect, and I can't wait to share pictures with everyone and bring in all my friends to get their dresses here!!!! Read less
Services Used: Dress & Attire
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Marie
Wedding:
1/6/2012
5.0/5.0
I found the most exquisite service at Betsy Robinson. Maria, particularly, was awesome in helping me find the perfect gown. She is truly a lovely person. We were also able to find beautiful gowns for my mother and my mother in law. I was extremely happy and satisfied with my experience.
I found the most exquisite service at Betsy Robinson. Maria, particularly, was awesome in helping me find the perfect Read more...
I found the most exquisite service at Betsy Robinson. Maria, particularly, was awesome in helping me find the perfect gown. She is truly a lovely person. We were also able to find beautiful gowns for my mother and my mother in law. I was extremely happy and satisfied with my experience. Read less
Services Used: Dress & Attire
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Alison
Wedding:
12/31/2011
5.0/5.0
Loved Loved Loved working with them!!
Finding my dress was the easy part, I knew what I wanted, but when it came to fittings they were very helpful and really flexible!
I also got my bridesmaids dresses here which were beautiful as well!
Loved Loved Loved working with them!!
Finding my dress was the easy part, I knew what I wanted, but when it came to Read more...
Loved Loved Loved working with them!!
Finding my dress was the easy part, I knew what I wanted, but when it came to fittings they were very helpful and really flexible!
I also got my bridesmaids dresses here which were beautiful as well! Read less
Services Used: Dress & Attire
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Courtenay
Wedding:
12/3/2011
5.0/5.0
My experience with Betsy Robinson Bridal Collection was wonderful! All of the girls there are amazing and really help you find the dress of your dreams all while helping you stay within your budget. From trying on dresses to dress fittings and alterations, everything was a breeze! Even when we had a mishap with my sisters bridesmaid dress ordering/ sizing, Betsy Robinson herself returned my phone call and was able to offer that they would do the alterations to her dress for free. Everything about my experience with Betsy Robinson's Bridal Collection was amazing and I highly recommend making an appointment with them!
My experience with Betsy Robinson Bridal Collection was wonderful! All of the girls there are amazing and really help you Read more...
My experience with Betsy Robinson Bridal Collection was wonderful! All of the girls there are amazing and really help you find the dress of your dreams all while helping you stay within your budget. From trying on dresses to dress fittings and alterations, everything was a breeze! Even when we had a mishap with my sisters bridesmaid dress ordering/ sizing, Betsy Robinson herself returned my phone call and was able to offer that they would do the alterations to her dress for free. Everything about my experience with Betsy Robinson's Bridal Collection was amazing and I highly recommend making an appointment with them! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
10/29/2011
5.0/5.0
I bought my wedding dress at a Watters sample sale at Betsy Robinson and it was amazing! The staff were all so easy and nice to work with. The alterations were affordable and perfect. The shop is such a pleasant place to spend time in with your family/wedding party. So fun!
I bought my wedding dress at a Watters sample sale at Betsy Robinson and it was amazing! The staff were all so easy and Read more...
I bought my wedding dress at a Watters sample sale at Betsy Robinson and it was amazing! The staff were all so easy and nice to work with. The alterations were affordable and perfect. The shop is such a pleasant place to spend time in with your family/wedding party. So fun! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
10/23/2011
5.0/5.0
Ever since I was a little girl, I would pass by the window of Betsy Robinson and say to my mom, "I cant wait to buy my cinderella gown from them mommy." Well the time came, I was engaged, and my mom wasnt here. She passed away 3 years ago. I went with my 2 older sisters, and fell in love with the first dress that Betsy pulled out for me. I was in love and had to buy it. It was bought that day!!! It was the most beautiful princess dress in the world. I loved it and didnt want to take it off!!!!!!!!!!! They were amazing, as expected, and they made this experience beyond memorable!
Ever since I was a little girl, I would pass by the window of Betsy Robinson and say to my mom, "I cant wait to buy my Read more...
Ever since I was a little girl, I would pass by the window of Betsy Robinson and say to my mom, "I cant wait to buy my cinderella gown from them mommy." Well the time came, I was engaged, and my mom wasnt here. She passed away 3 years ago. I went with my 2 older sisters, and fell in love with the first dress that Betsy pulled out for me. I was in love and had to buy it. It was bought that day!!! It was the most beautiful princess dress in the world. I loved it and didnt want to take it off!!!!!!!!!!! They were amazing, as expected, and they made this experience beyond memorable! Read less
Services Used: Dress & Attire
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Stacey
Wedding:
10/15/2011
5.0/5.0
The first dress I tried on was the winning dress :) Everyone at Betsy Robinson's, including Betsy herself, were very, very accomodating and helpful through every step of the process in getting my wedding dress and veil. The dress was PERFCT the day of the wedding!
The first dress I tried on was the winning dress :) Everyone at Betsy Robinson's, including Betsy herself, were very, very Read more...
The first dress I tried on was the winning dress :) Everyone at Betsy Robinson's, including Betsy herself, were very, very accomodating and helpful through every step of the process in getting my wedding dress and veil. The dress was PERFCT the day of the wedding! Read less
Services Used: Dress & Attire
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HeidiLynn43
Wedding:
10/15/2011
5.0/5.0
Betsy Robinson's was wonderful to work with. I ended up getting my dress, jewelry and veil, and all of my bridesmaids also ordered their dresses from the store. I went to several bridal salons before this one and wish I had just come here originally. They were great with helping me find a dress to match my personality, and Estelle knew exactly which dress I would pick. The fittings went great and I had no complaints about my dress. It was absolutely gorgeous. I would highly recommend them to any bride in Maryland or the surrounding area.
Betsy Robinson's was wonderful to work with. I ended up getting my dress, jewelry and veil, and all of my bridesmaids also Read more...
Betsy Robinson's was wonderful to work with. I ended up getting my dress, jewelry and veil, and all of my bridesmaids also ordered their dresses from the store. I went to several bridal salons before this one and wish I had just come here originally. They were great with helping me find a dress to match my personality, and Estelle knew exactly which dress I would pick. The fittings went great and I had no complaints about my dress. It was absolutely gorgeous. I would highly recommend them to any bride in Maryland or the surrounding area. Read less
Services Used: Dress & Attire
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Kristina
Wedding:
10/8/2011
5.0/5.0
Betsy Robinson's has such a large dress selection with a wide range of prices. They also offer trunk shows. If you are lucky enough to find your dress at one of their trunk shows, it feels even more special. This happened to me. I got to meet the designer and make some changes to the original gown, as well as, receive a signed sketch of my dress! Not only did I get my wedding dress at Betsy's, but I also found the perfect bridesmaid dress - they also have a great selection of these. Every employee I worked with at Betsy's was very friendly and helpful.
Betsy Robinson's has such a large dress selection with a wide range of prices. They also offer trunk shows. If you are Read more...
Betsy Robinson's has such a large dress selection with a wide range of prices. They also offer trunk shows. If you are lucky enough to find your dress at one of their trunk shows, it feels even more special. This happened to me. I got to meet the designer and make some changes to the original gown, as well as, receive a signed sketch of my dress! Not only did I get my wedding dress at Betsy's, but I also found the perfect bridesmaid dress - they also have a great selection of these. Every employee I worked with at Betsy's was very friendly and helpful. Read less
Services Used: Dress & Attire
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Taylor
Wedding:
10/1/2011
5.0/5.0
I had a great experience here. We purchased my wedding gown, my mother's gown, and our bridal party dresses here without any trouble. We worked with "Rose" the whole time who is extremely helpful, very experienced, and blunt with her opinions which is exactly what we wanted when making these decisions. I highly recommend Betsy Robinson's Bridal Collection!
I had a great experience here. We purchased my wedding gown, my mother's gown, and our bridal party dresses here without Read more...
I had a great experience here. We purchased my wedding gown, my mother's gown, and our bridal party dresses here without any trouble. We worked with "Rose" the whole time who is extremely helpful, very experienced, and blunt with her opinions which is exactly what we wanted when making these decisions. I highly recommend Betsy Robinson's Bridal Collection! Read less
Services Used: Dress & Attire
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Laura
Wedding:
9/24/2011
5.0/5.0
Loved the store. Betsy helped me pick out my dress which turned out to be exactly what I didn't know I wanted. I also got a sash that I got so many compliments on at the wedding. I felt like my look was very unique and flattering and I am so glad they were able to help me.
Loved the store. Betsy helped me pick out my dress which turned out to be exactly what I didn't know I wanted. I also got Read more...
Loved the store. Betsy helped me pick out my dress which turned out to be exactly what I didn't know I wanted. I also got a sash that I got so many compliments on at the wedding. I felt like my look was very unique and flattering and I am so glad they were able to help me. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
9/18/2011
5.0/5.0
Huge selection of dresses for all budgets! The day I went, it happened to be a trunk show for James Clifford, the designer, so all his dresses were discounted! I ended up choosing one of his dresses (by the way, I have NEVER had such a skinny waist in my life - he knows how to flatter a woman!), so I got to take a picture with him, and he sent me a signed sketch of my dress a few months later. What a fun experience!
Make your appointment with Maria Gordon - she is great at bringing you dresses that you want, dresses that are well within your price range, and she is great at helping you figure out what you love without being pushy. My good friend also happened to make her appointment with Maria, and she felt the same way I did. Also, when my sister tried to go pick some dresses for me, she made sure to steer her away from the ones we couldn't afford.
When it came to alterations, it was a bit more tricky because I lost some weight after I ordered the dress, and since it was strapless and heavy, it needed to stay up! It took a LOT of alterations to get it just perfect, so near the wedding, I ended up at the store for a few hours while they made an alteration, then brought it out to me, then took it back to make another alteration, etc. When the dress itself was causing a minor problem at the top of the zipper (making something look a little unflattering), the seamstress took an extra piece of lace that matched the dress and put it right in the exact place to solve my problem.

In the end, the dress fit perfectly and looked stunning! While I was waiting one of the times, Betsy came out to sit with us, which was very nice. We did have an encounter with one of the sales girls that was less than pleasant, but I would consider that an anomoly because everyone else was wonderful. I got a lot of compliments.
Huge selection of dresses for all budgets! The day I went, it happened to be a trunk show for James Clifford, the Read more...
Huge selection of dresses for all budgets! The day I went, it happened to be a trunk show for James Clifford, the designer, so all his dresses were discounted! I ended up choosing one of his dresses (by the way, I have NEVER had such a skinny waist in my life - he knows how to flatter a woman!), so I got to take a picture with him, and he sent me a signed sketch of my dress a few months later. What a fun experience!
Make your appointment with Maria Gordon - she is great at bringing you dresses that you want, dresses that are well within your price range, and she is great at helping you figure out what you love without being pushy. My good friend also happened to make her appointment with Maria, and she felt the same way I did. Also, when my sister tried to go pick some dresses for me, she made sure to steer her away from the ones we couldn't afford.
When it came to alterations, it was a bit more tricky because I lost some weight after I ordered the dress, and since it was strapless and heavy, it needed to stay up! It took a LOT of alterations to get it just perfect, so near the wedding, I ended up at the store for a few hours while they made an alteration, then brought it out to me, then took it back to make another alteration, etc. When the dress itself was causing a minor problem at the top of the zipper (making something look a little unflattering), the seamstress took an extra piece of lace that matched the dress and put it right in the exact place to solve my problem.

In the end, the dress fit perfectly and looked stunning! While I was waiting one of the times, Betsy came out to sit with us, which was very nice. We did have an encounter with one of the sales girls that was less than pleasant, but I would consider that an anomoly because everyone else was wonderful. I got a lot of compliments. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Rebecca your review was so kind, and it was great to hear wonderful things about Maria. We truly appreciate it. We also appreciate your account as we strive to give every bride the perfect experience. Congratulations and all the best from us.
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Sara
Wedding:
9/18/2011
5.0/5.0
I went into Betsy Robinson's after looking at 3 other bridal shops in the area and was completely blown away by the differences. We were quickly shown to a dressing room to put our stuff down and then worked with Rose to determine my budget (under $1000) and discuss what I was looking for. Rose was great in helping me steer clear of dresses I couldn't afford and pull a bunch of dresses I never would have picked but that ended up in the final consideration set. We had Rose's undivided attention and when my Mom and I seemed to need a moment alone, she quietly left us alone.

I found my perfect dress at Betsy's and it was completely different than I imagined it would be. I went back to meet with Betsy for my veil decision and she helped me try all different looks to compliment my dress.

I couldn't have been happier and would highly recommend.
I went into Betsy Robinson's after looking at 3 other bridal shops in the area and was completely blown away by the Read more...
I went into Betsy Robinson's after looking at 3 other bridal shops in the area and was completely blown away by the differences. We were quickly shown to a dressing room to put our stuff down and then worked with Rose to determine my budget (under $1000) and discuss what I was looking for. Rose was great in helping me steer clear of dresses I couldn't afford and pull a bunch of dresses I never would have picked but that ended up in the final consideration set. We had Rose's undivided attention and when my Mom and I seemed to need a moment alone, she quietly left us alone.

I found my perfect dress at Betsy's and it was completely different than I imagined it would be. I went back to meet with Betsy for my veil decision and she helped me try all different looks to compliment my dress.

I couldn't have been happier and would highly recommend. Read less
Services Used: Dress & Attire
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Kelsey
Wedding:
9/4/2011
5.0/5.0
I could not have been more pleased with Betsy's, they were phenomenal in every way! I went to about 3 different stores before going in and worked with Stephanie the day of. She was amazing! I finally felt like a bride and she really listened to what I was looking for. I was having a hard time finding 'the dress' and after trying about 15 dresses on, she literally went to grab a dress she thought I would love, and it was perfect! Stephanie really knows her stuff and I should have listened to her expertise from the beginning.

The alterations were also spot on, the day of my wedding the dress length and fit were perfect. I had lost some weight, but I wasn't pulling up my dress the whole night, in fact I don't think I had to at all!

The whole staff at Betsy was so wonderful from start to finish and I'm sad I won't get to go back and visit!
I could not have been more pleased with Betsy's, they were phenomenal in every way! I went to about 3 different stores Read more...
I could not have been more pleased with Betsy's, they were phenomenal in every way! I went to about 3 different stores before going in and worked with Stephanie the day of. She was amazing! I finally felt like a bride and she really listened to what I was looking for. I was having a hard time finding 'the dress' and after trying about 15 dresses on, she literally went to grab a dress she thought I would love, and it was perfect! Stephanie really knows her stuff and I should have listened to her expertise from the beginning.

The alterations were also spot on, the day of my wedding the dress length and fit were perfect. I had lost some weight, but I wasn't pulling up my dress the whole night, in fact I don't think I had to at all!

The whole staff at Betsy was so wonderful from start to finish and I'm sad I won't get to go back and visit! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
7/30/2011
5.0/5.0
My mom and I found Betsy Robinson in a google search one day while out shopping and we decided to stop by. They took us in to try on dresses even though we did not have an appointment. My experience here reminded me of what I see on the show "Say Yes to the Dress"! A consultant helped us pull dresses, then try them on. She ran out to pick others as she saw my likes and dislikes. We bought a dress that same day. Once the dress came in, they sent a card notifying me and were very helpful for every fitting. They were extremely organized and always quick with getting fittings and alterations completed. They steamed my veil for me even though I did not purchase it from that store, and had my dress steamed and filled with padding for the day of the wedding.
My mom and I found Betsy Robinson in a google search one day while out shopping and we decided to stop by. They took us in Read more...
My mom and I found Betsy Robinson in a google search one day while out shopping and we decided to stop by. They took us in to try on dresses even though we did not have an appointment. My experience here reminded me of what I see on the show "Say Yes to the Dress"! A consultant helped us pull dresses, then try them on. She ran out to pick others as she saw my likes and dislikes. We bought a dress that same day. Once the dress came in, they sent a card notifying me and were very helpful for every fitting. They were extremely organized and always quick with getting fittings and alterations completed. They steamed my veil for me even though I did not purchase it from that store, and had my dress steamed and filled with padding for the day of the wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Amazing sales staff willing to do anything to make me happy!!
Amazing sales staff willing to do anything to make me happy!!
Amazing sales staff willing to do anything to make me happy!! Read less
Services Used: Dress & Attire
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Dex
Wedding:
5/7/2011
5.0/5.0
My experience at Besty's was wonderful. They ordered the exact Maggie dress I wanted, even though it wasnt in the show room. They even reduced the price for me!
My experience at Besty's was wonderful. They ordered the exact Maggie dress I wanted, even though it wasnt in the show Read more...
My experience at Besty's was wonderful. They ordered the exact Maggie dress I wanted, even though it wasnt in the show room. They even reduced the price for me! Read less
Services Used: Dress & Attire
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aleksandrac.
Wedding:
4/15/2011
5.0/5.0
I went to 10 stores before my friend recommended Betsy Robinson. I found a perfect dress! Their dresses are very unique and the quality of service they provide is great! Everyone was super nice and they have even helped get a perfect hairband. Definitely one of the best places in Baltimore to get a dress.
I went to 10 stores before my friend recommended Betsy Robinson. I found a perfect dress! Their dresses are very unique Read more...
I went to 10 stores before my friend recommended Betsy Robinson. I found a perfect dress! Their dresses are very unique and the quality of service they provide is great! Everyone was super nice and they have even helped get a perfect hairband. Definitely one of the best places in Baltimore to get a dress. Read less
Services Used: Dress & Attire
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Natalie
Wedding:
11/26/2010
5.0/5.0
Stephanie at Betsey Robinson helped me find my dream gown. I got frustrated after attending a trunk show with all the dresses that I tried on. I told Stephanie what I was looking for and she suggested I look at Pronovias online and then told me if I liked them that there was a trunk show coming up. I emailed her after finding a dress I had to have, she informed me that I didn't even need to wait until the trunk show that they had just gotten it in. I drove down on my lunch break to meet with her and bought the dress! She was very responsive and professional.
The dress came in, in the timeframe communicated to me. I needed 2 fittings and all of the women that helped me after my initital first time there were great. I was very pleased.
Stephanie at Betsey Robinson helped me find my dream gown. I got frustrated after attending a trunk show with all the Read more...
Stephanie at Betsey Robinson helped me find my dream gown. I got frustrated after attending a trunk show with all the dresses that I tried on. I told Stephanie what I was looking for and she suggested I look at Pronovias online and then told me if I liked them that there was a trunk show coming up. I emailed her after finding a dress I had to have, she informed me that I didn't even need to wait until the trunk show that they had just gotten it in. I drove down on my lunch break to meet with her and bought the dress! She was very responsive and professional.
The dress came in, in the timeframe communicated to me. I needed 2 fittings and all of the women that helped me after my initital first time there were great. I was very pleased. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
11/20/2010
5.0/5.0
I really was happy with the quality of service at Betsy Robinson & I LOVED my dress (Waters). I bought my dress on a trunk show day and was really excited on the discount I recieved because of it. I even got to alter the dress slights and talk to the designer that day.
Would definately recommend this store for future brides to be!
I really was happy with the quality of service at Betsy Robinson & I LOVED my dress (Waters). I bought my dress on a trunk Read more...
I really was happy with the quality of service at Betsy Robinson & I LOVED my dress (Waters). I bought my dress on a trunk show day and was really excited on the discount I recieved because of it. I even got to alter the dress slights and talk to the designer that day.
Would definately recommend this store for future brides to be! Read less
Services Used: Dress & Attire
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Victoria
Wedding:
10/8/2010
5.0/5.0
I loved my Midgley & Sottero dress! I guess it is easier when you know what you want, I sure did and they provided me my dream dress. I was excited from beginning to the end and so was the staff! They did a great job with the alterations each fitting. They were very courteous and professional. They were very flexible with my schedule. Planning a wedding in Baltimore, MD and living in North Carolina can be overwhelming but the bridal staff put me at ease. Besty Robinson's Bridal Shop is the best!!!
I loved my Midgley & Sottero dress! I guess it is easier when you know what you want, I sure did and they provided me my Read more...
I loved my Midgley & Sottero dress! I guess it is easier when you know what you want, I sure did and they provided me my dream dress. I was excited from beginning to the end and so was the staff! They did a great job with the alterations each fitting. They were very courteous and professional. They were very flexible with my schedule. Planning a wedding in Baltimore, MD and living in North Carolina can be overwhelming but the bridal staff put me at ease. Besty Robinson's Bridal Shop is the best!!! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
7/17/2010
5.0/5.0
Looking for dresses at Betsey Robinson was an amazing experience. They made me feel like the only client they had and they really knew their dress stock and how to fit a bride. It was wonderful!
Looking for dresses at Betsey Robinson was an amazing experience. They made me feel like the only client they had and they Read more...
Looking for dresses at Betsey Robinson was an amazing experience. They made me feel like the only client they had and they really knew their dress stock and how to fit a bride. It was wonderful! Read less
Services Used: Dress & Attire
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Katrina
Wedding:
7/10/2010
5.0/5.0
I found my dress at another store, but ended up buying it at Betsy Robinson's because it was nearer to my house and I knew I would be making several trips back and forth. My first appointment was with Ciara and she was really great to work with. When I came back with one of my bridesmaids to pick out dresses- she was fabulous. We didn't have an appointment, but she totally helped us out. She was also very responsive to all my emails regarding delivery of the dresses (since I was cutting it a bit closer than I wanted).

I was really nervous about alterations because of the reviews that I read on here to the point that I already made an appointment with an outside seamstress. When I got there, the hem was too long and I had paid extra to have it already tailored to my height. They were going to hem it for free since I had already paid upfront to have it right. So I just cancelled my outside appointment and got my alterations done there. Rosa was great to work with and did an awesome job. I had to get the shoulders taken up, waist taken in and bustle added along with the hem. It was all for a very reasonable price. Overall, I was very happy with my experience at Betsy Robinson's.
I found my dress at another store, but ended up buying it at Betsy Robinson's because it was nearer to my house and I knew Read more...
I found my dress at another store, but ended up buying it at Betsy Robinson's because it was nearer to my house and I knew I would be making several trips back and forth. My first appointment was with Ciara and she was really great to work with. When I came back with one of my bridesmaids to pick out dresses- she was fabulous. We didn't have an appointment, but she totally helped us out. She was also very responsive to all my emails regarding delivery of the dresses (since I was cutting it a bit closer than I wanted).

I was really nervous about alterations because of the reviews that I read on here to the point that I already made an appointment with an outside seamstress. When I got there, the hem was too long and I had paid extra to have it already tailored to my height. They were going to hem it for free since I had already paid upfront to have it right. So I just cancelled my outside appointment and got my alterations done there. Rosa was great to work with and did an awesome job. I had to get the shoulders taken up, waist taken in and bustle added along with the hem. It was all for a very reasonable price. Overall, I was very happy with my experience at Betsy Robinson's. Read less
Services Used: Dress & Attire
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Heather
Wedding:
7/3/2010
5.0/5.0
Betsy Robinson's was great. I ordered my dress about 4 months before the wedding, which is sort of on the late side.. and they were able to get it in a month before the wedding :) I was very happy to have time to do the alterations.

Everyone was friendly, especially Betsy and her daughter. They were the most helpful. I liked that Betsy was there helping brides- that was neat. The store is very nice and clean. It was a little far of a drive for us but worth it for sure!

I wanted to try my dress on when it came in but didn't think to make an appt. They made an acception and in abut 5 minutes I had a room and someone helping me :)

I was very pleased and I absolutely loved my dress.
Betsy Robinson's was great. I ordered my dress about 4 months before the wedding, which is sort of on the late side.. and Read more...
Betsy Robinson's was great. I ordered my dress about 4 months before the wedding, which is sort of on the late side.. and they were able to get it in a month before the wedding :) I was very happy to have time to do the alterations.

Everyone was friendly, especially Betsy and her daughter. They were the most helpful. I liked that Betsy was there helping brides- that was neat. The store is very nice and clean. It was a little far of a drive for us but worth it for sure!

I wanted to try my dress on when it came in but didn't think to make an appt. They made an acception and in abut 5 minutes I had a room and someone helping me :)

I was very pleased and I absolutely loved my dress. Read less
Services Used: Dress & Attire
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msowens5
Wedding:
6/12/2010
5.0/5.0
Let me start by saying, I loved my dress!!! Absolutely gorgeous and one of the only places that carried it.Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was extensive and their customer service was one on one and very attentive (although you MUST schedule an appointment to get such great service). I told my consultant what I didnt want and she came back with one dress!!! I fell in love with the dress from the moment I saw it, once I put the dress on I knew that it was the dress. My mother was at a funeral so she wasnt there to see me in the dress, I went and got my mother out of the funeral so she could see the dress needless to say she loved the dress ans wasnt mad that we made her leave the funeral!!! It seem that the dress was made just for me I didnt need and alterations done to the dress it fit perfect.
Let me start by saying, I loved my dress!!! Absolutely gorgeous and one of the only places that carried it.Betsy Read more...
Let me start by saying, I loved my dress!!! Absolutely gorgeous and one of the only places that carried it.Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was extensive and their customer service was one on one and very attentive (although you MUST schedule an appointment to get such great service). I told my consultant what I didnt want and she came back with one dress!!! I fell in love with the dress from the moment I saw it, once I put the dress on I knew that it was the dress. My mother was at a funeral so she wasnt there to see me in the dress, I went and got my mother out of the funeral so she could see the dress needless to say she loved the dress ans wasnt mad that we made her leave the funeral!!! It seem that the dress was made just for me I didnt need and alterations done to the dress it fit perfect. Read less
Services Used: Dress & Attire
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Mary
Wedding:
5/29/2010
5.0/5.0
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfect. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service.
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding Read more...
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfect. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service. Read less
Services Used: Dress & Attire
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Mary
Wedding:
5/29/2010
5.0/5.0
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfectly wrinkle free. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service.
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding Read more...
I purchased my veil at Betsy's and also had a last minute dress steaming there when I realized the day before my wedding that my dress wasn't perfectly wrinkle free. I went veil shopping late in the wedding planning process and Betsy's obtained my veil in less than a week with no additional cost. Also, even though I did not purchase my Kenneth Pool dress at the store Betsy still steamed it the day before my wedding -- a very last minute request! I was very thankful for such caring and attentive service. Read less
Services Used: Dress & Attire
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bride2be010
Wedding:
5/22/2010
5.0/5.0
Stephanie! Thank you so much for all of your help in the pursuit of the perfect wedding dress. When we walked back in the bridal salon 4 weeks before my wedding, I wasn’t sure if I would find ‘the one.’ I had already tried on over 200 dresses, and the process of finding ‘the one,’ was a very looming one. I went to 3 other bridal salons in the area, and the ladies were rude, rushed, and made the process very discouraging. The day we came in and selected 10 dresses from the rack, I didn’t know that the first one I tried on would be the one. Your referral to Dalinda’s was perfect, and my wedding day was perfect in every way. I never knew how important the dress was --- as I try to not to focus on ‘material things,’ so much. But the wedding dress is more than just a dress. It’s a reflection of you are as a bride, and how you present yourself to your new spouse. Thank you for your patience and flexibility. Thank you for playing an important part to my special day.
Stephanie! Thank you so much for all of your help in the pursuit of the perfect wedding dress. When we walked back in the Read more...
Stephanie! Thank you so much for all of your help in the pursuit of the perfect wedding dress. When we walked back in the bridal salon 4 weeks before my wedding, I wasn’t sure if I would find ‘the one.’ I had already tried on over 200 dresses, and the process of finding ‘the one,’ was a very looming one. I went to 3 other bridal salons in the area, and the ladies were rude, rushed, and made the process very discouraging. The day we came in and selected 10 dresses from the rack, I didn’t know that the first one I tried on would be the one. Your referral to Dalinda’s was perfect, and my wedding day was perfect in every way. I never knew how important the dress was --- as I try to not to focus on ‘material things,’ so much. But the wedding dress is more than just a dress. It’s a reflection of you are as a bride, and how you present yourself to your new spouse. Thank you for your patience and flexibility. Thank you for playing an important part to my special day. Read less
Services Used: Dress & Attire
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brittany
Wedding:
4/10/2010
5.0/5.0
The service i was provided at Betsy Robinson's was unmatched!!! Every single staff member was beyond sweet and helpful to me, and each of my bridesmaids who i took separately to let them pick out their own dress. When i first went to look for MY dress, i really loved the way they worked within my budget, without letting me fall in love with a $10,000 dress. Their selection was unbelievable as well!!! Bridal gowns and especially bridesmaid dresses...each of my girls felt like a kid in a candy store when i let them pick out their own dress. Even with the amazing selection of designer gowns, their prices were not unreasonable. Each girl ordered her dress at a different time, and EACH dress was received BEFORE the promised date, in the correct size and color, not a single problem!!!

The shop itself is absolutely BEAUTIFUL, and don't let the appearance fool you, Betsy has something for everyone's budget! Do yourself a favor and START here to look for your dresses!!! :-)))
The service i was provided at Betsy Robinson's was unmatched!!! Every single staff member was beyond sweet and helpful to Read more...
The service i was provided at Betsy Robinson's was unmatched!!! Every single staff member was beyond sweet and helpful to me, and each of my bridesmaids who i took separately to let them pick out their own dress. When i first went to look for MY dress, i really loved the way they worked within my budget, without letting me fall in love with a $10,000 dress. Their selection was unbelievable as well!!! Bridal gowns and especially bridesmaid dresses...each of my girls felt like a kid in a candy store when i let them pick out their own dress. Even with the amazing selection of designer gowns, their prices were not unreasonable. Each girl ordered her dress at a different time, and EACH dress was received BEFORE the promised date, in the correct size and color, not a single problem!!!

The shop itself is absolutely BEAUTIFUL, and don't let the appearance fool you, Betsy has something for everyone's budget! Do yourself a favor and START here to look for your dresses!!! :-))) Read less
Services Used: Dress & Attire
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SoonToBeCopeland
Wedding:
1/1/2010
5.0/5.0
I found my perfect dress at Betsy Robinson's. It was coincidentally during a Pronovias trunk show. I visited another bridal shop and the sales rep was only focused on my budget and not necessarily what I wanted. Walking into Betsy Robinson's was the complete opposite. My best friend and matron of honor agreed that my experience at Betsy Robinson's was the best out of all of the bridal shops we visited. I had the best salesperson, Leanne. She helped me from Day 1 until I packed the dress into my car. She listened not only to my budget, but also what styles of dresses I liked and she even looked at the pictures I brought with me. I ended up falling in love with a dress that was outside of my budget but because of the professionalism and friendliness of Leanne AND that I would get a discount for buying a Pronovias dress during the trunk show I purchased it. I wound up with a dress that wasn't even sold at the store regularly and made "her" appearance for the trunk show only. I think every bride in the Baltimore Metro area should go to Betsy Robinson's Bridal for their dream dress.
I found my perfect dress at Betsy Robinson's. It was coincidentally during a Pronovias trunk show. I visited another Read more...
I found my perfect dress at Betsy Robinson's. It was coincidentally during a Pronovias trunk show. I visited another bridal shop and the sales rep was only focused on my budget and not necessarily what I wanted. Walking into Betsy Robinson's was the complete opposite. My best friend and matron of honor agreed that my experience at Betsy Robinson's was the best out of all of the bridal shops we visited. I had the best salesperson, Leanne. She helped me from Day 1 until I packed the dress into my car. She listened not only to my budget, but also what styles of dresses I liked and she even looked at the pictures I brought with me. I ended up falling in love with a dress that was outside of my budget but because of the professionalism and friendliness of Leanne AND that I would get a discount for buying a Pronovias dress during the trunk show I purchased it. I wound up with a dress that wasn't even sold at the store regularly and made "her" appearance for the trunk show only. I think every bride in the Baltimore Metro area should go to Betsy Robinson's Bridal for their dream dress. Read less
Services Used: Dress & Attire
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Clare
Wedding:
10/17/2009
5.0/5.0
I didn't think the salespeople were pushy at all, and felt like I was treated
well there. I loved my gown, too.
I didn't think the salespeople were pushy at all, and felt like I was treated
well there. I loved my gown, too.
I didn't think the salespeople were pushy at all, and felt like I was treated
well there. I loved my gown, too. Read less
Services Used: Dress & Attire
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Meredith
Wedding:
10/3/2009
5.0/5.0
The best thing about this bridal store is that they have someone answering calls on the days they are closed! I was able to set up an appointment to come in and look at dresses. They are respectful and helpful! When I filled out the entry card I was surprised to see the prices ranges... because none of them where close to where I was looking! The lady took me to a separate place where dresses could be bought off the rack at a much lower cost. And this is where I found my dress!
The best thing about this bridal store is that they have someone answering calls on the days they are closed! I was able Read more...
The best thing about this bridal store is that they have someone answering calls on the days they are closed! I was able to set up an appointment to come in and look at dresses. They are respectful and helpful! When I filled out the entry card I was surprised to see the prices ranges... because none of them where close to where I was looking! The lady took me to a separate place where dresses could be bought off the rack at a much lower cost. And this is where I found my dress! Read less
Services Used: Dress & Attire
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yummyyami
Wedding:
9/19/2009
5.0/5.0
I loved my gown. It fit me perfectly. They were very helpful and knowledgeable about the fit and how to do the bustle.
I loved my gown. It fit me perfectly. They were very helpful and knowledgeable about the fit and how to do the bustle.
I loved my gown. It fit me perfectly. They were very helpful and knowledgeable about the fit and how to do the bustle. Read less
Services Used: Dress & Attire
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Katie
Wedding:
5/9/2009
5.0/5.0
A++. They were able to help me find my dream dress 5 months before my wedding (when most places wanted a year)!
A++. They were able to help me find my dream dress 5 months before my wedding (when most places wanted a year)!
A++. They were able to help me find my dream dress 5 months before my wedding (when most places wanted a year)! Read less
Services Used: Dress & Attire
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Christina
Wedding:
4/25/2009
5.0/5.0
Betsy Robinson Bridal was wonderful. The staff is amazing. The store is gorgeous and it was a pleasure picking out my wedding dress. I would recommend Betsy Robinson to everyone I know!
Betsy Robinson Bridal was wonderful. The staff is amazing. The store is gorgeous and it was a pleasure picking out my Read more...
Betsy Robinson Bridal was wonderful. The staff is amazing. The store is gorgeous and it was a pleasure picking out my wedding dress. I would recommend Betsy Robinson to everyone I know! Read less
Services Used: Dress & Attire
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Katie
Wedding:
4/18/2009
5.0/5.0
Fantastic!
Fantastic!
Fantastic! Read less
Services Used: Dress & Attire
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alijohnwedding
Wedding:
3/14/2009
5.0/5.0
I highly recommend Betsy Robinson's for Baltimore-area brides. I tried on gowns at several locations, and I decided to purchase my gown from Betsy because of the wonderful service I received- despite the fact that I live in DC and must travel some distance for fittings, etc. Estelle, the consultant that I worked with, was fabulous...she told me up front that she would not give me her opinion as it is my gown to choose, so I did not feel pressured whatsoever. She helped me find the perfect gown for my body type and price range, and allowed me to try several gowns on multiple times to be sure that I was indeed selecting the perfect gown for me. The value was great- I was able to purchase my gown during a trunk show, and saved 10% on their already reasonable prices. I had equally excellent experiences with the alterations side of the salon. The seamstress doing my alterations listened to my wishes and altered my gown exactly as I had requested- I am so thrilled with the results. Definitely consider this salon when it's time to look for a dress!
I highly recommend Betsy Robinson's for Baltimore-area brides. I tried on gowns at several locations, and I decided to Read more...
I highly recommend Betsy Robinson's for Baltimore-area brides. I tried on gowns at several locations, and I decided to purchase my gown from Betsy because of the wonderful service I received- despite the fact that I live in DC and must travel some distance for fittings, etc. Estelle, the consultant that I worked with, was fabulous...she told me up front that she would not give me her opinion as it is my gown to choose, so I did not feel pressured whatsoever. She helped me find the perfect gown for my body type and price range, and allowed me to try several gowns on multiple times to be sure that I was indeed selecting the perfect gown for me. The value was great- I was able to purchase my gown during a trunk show, and saved 10% on their already reasonable prices. I had equally excellent experiences with the alterations side of the salon. The seamstress doing my alterations listened to my wishes and altered my gown exactly as I had requested- I am so thrilled with the results. Definitely consider this salon when it's time to look for a dress! Read less
Services Used: Dress & Attire
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Kaitlin R.
Wedding:
12/27/2008
5.0/5.0
Betsy Robinson's was fantastic from start to finish. They allowed me to try on several dresses and come back on a few occassions before I made me choice. They really helped me with fit and style. The alterations were wonderful. I got my bridesmaid dresses there as well and all of the girls loved them and they all looked fantastic, and I think they were a steal for long dresses!
Betsy Robinson's was fantastic from start to finish. They allowed me to try on several dresses and come back on a few Read more...
Betsy Robinson's was fantastic from start to finish. They allowed me to try on several dresses and come back on a few occassions before I made me choice. They really helped me with fit and style. The alterations were wonderful. I got my bridesmaid dresses there as well and all of the girls loved them and they all looked fantastic, and I think they were a steal for long dresses! Read less
Services Used: Dress & Attire
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Erin
Wedding:
12/12/2008
5.0/5.0
From the moment I stepped into BR, I knew it was the place where I would find my dress. Estelle was wonderful at establishing an understanding of exactly what I was looking for and though I had my heart set on one gown I'd experienced at another salon--the difference in service was extraordinary. Estelle took her time with me, even when I KNEW I would never part with THE dress, she was very kind and non-pressuring throughout the entire process-I fell in "like" with other dresses, but when you know, you know (kinda like that fiance/marriage thing!). Estelle's attention to me is why I chose BR for my gown and I was so right in my decision. Countless people who were not even present at the wedding but reviewed photos afterwards commented on my gorgeous gown--over and over again. Alterations were easy, my bridesmaids ordered from there and were STUNNING, and staff from BR even carried my dress and veil out to the car at pick up when it was pouring cats & dogs. I have many friends who will get married in the very near future and I've recommended BR to all of them. Ask for Estelle too--she's the best!
From the moment I stepped into BR, I knew it was the place where I would find my dress. Estelle was wonderful at Read more...
From the moment I stepped into BR, I knew it was the place where I would find my dress. Estelle was wonderful at establishing an understanding of exactly what I was looking for and though I had my heart set on one gown I'd experienced at another salon--the difference in service was extraordinary. Estelle took her time with me, even when I KNEW I would never part with THE dress, she was very kind and non-pressuring throughout the entire process-I fell in "like" with other dresses, but when you know, you know (kinda like that fiance/marriage thing!). Estelle's attention to me is why I chose BR for my gown and I was so right in my decision. Countless people who were not even present at the wedding but reviewed photos afterwards commented on my gorgeous gown--over and over again. Alterations were easy, my bridesmaids ordered from there and were STUNNING, and staff from BR even carried my dress and veil out to the car at pick up when it was pouring cats & dogs. I have many friends who will get married in the very near future and I've recommended BR to all of them. Ask for Estelle too--she's the best! Read less
Services Used: Dress & Attire
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Bucktown
Wedding:
10/3/2008
5.0/5.0
I seriously went to EVERY gown store in the area when searching for my dress... Betsy Robinsons was by far the most classy place around!
I seriously went to EVERY gown store in the area when searching for my dress... Betsy Robinsons was by far the most classy Read more...
I seriously went to EVERY gown store in the area when searching for my dress... Betsy Robinsons was by far the most classy place around! Read less
Services Used: Dress & Attire
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Brenda
Wedding:
9/6/2008
5.0/5.0
The Betsy Robinson staff is amazing! This was m first and only Bridal store. They have everything you need to make you that special Bride. The staff every time I went to the shop made you feel so special. All the staff is caring, friendly, and want to make you be that beautiful bride you deserve to be. I got everything from the gown, jewerly, shoes, bride maids gowns and so on.
You help make my day so special and so much more.Thanks for everything!
The Betsy Robinson staff is amazing! This was m first and only Bridal store. They have everything you need to make you Read more...
The Betsy Robinson staff is amazing! This was m first and only Bridal store. They have everything you need to make you that special Bride. The staff every time I went to the shop made you feel so special. All the staff is caring, friendly, and want to make you be that beautiful bride you deserve to be. I got everything from the gown, jewerly, shoes, bride maids gowns and so on.
You help make my day so special and so much more.Thanks for everything! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your kind response. We do strive to make all of our brides feel special. We are so happy that your day was perfect.
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AKN
Wedding:
8/16/2008
5.0/5.0
A beautiful shop, and worth every penny. They were great at patiently finding the perfect dress and the tailoring was absolutely perfect. They have a range of dress prices and you're sure to enjoy the experience here.
A beautiful shop, and worth every penny. They were great at patiently finding the perfect dress and the tailoring was Read more...
A beautiful shop, and worth every penny. They were great at patiently finding the perfect dress and the tailoring was absolutely perfect. They have a range of dress prices and you're sure to enjoy the experience here. Read less
Services Used: Dress & Attire
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fittoac
Wedding:
8/9/2008
5.0/5.0
I really enjoyed shopping for my dress at Betsy Robinson. My dress came in right on time and needed no alterations whatsoever! Every experience I had with them was a pleasure.
I really enjoyed shopping for my dress at Betsy Robinson. My dress came in right on time and needed no alterations Read more...
I really enjoyed shopping for my dress at Betsy Robinson. My dress came in right on time and needed no alterations whatsoever! Every experience I had with them was a pleasure. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
8/8/2008
5.0/5.0
After going to my first bridal store, someone suggested I go to Betsy Robinson. I am very glad that I went there because they had all of the gowns out to I could see them and pick what I liked! Some places bring you gowns they think you will like which I don't care for. Vera helped me and she did an amazing job!
After going to my first bridal store, someone suggested I go to Betsy Robinson. I am very glad that I went there because Read more...
After going to my first bridal store, someone suggested I go to Betsy Robinson. I am very glad that I went there because they had all of the gowns out to I could see them and pick what I liked! Some places bring you gowns they think you will like which I don't care for. Vera helped me and she did an amazing job! Read less
Services Used: Dress & Attire
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Terazo
Wedding:
6/7/2008
5.0/5.0
Dress was perfect..and price was great...
Dress was perfect..and price was great...
Dress was perfect..and price was great... Read less
Services Used: Dress & Attire
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Lucynka2004
Wedding:
6/7/2008
5.0/5.0
AWESOME DRESS AND Vail!!!! the quality is nothing compared to a cheap dress that others such as Davids bridal charge for!
AWESOME DRESS AND Vail!!!! the quality is nothing compared to a cheap dress that others such as Davids bridal charge for!
AWESOME DRESS AND Vail!!!! the quality is nothing compared to a cheap dress that others such as Davids bridal charge for! Read less
Services Used: Dress & Attire
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CheekyBride
Wedding:
11/17/2007
5.0/5.0
Fantastic service and reasonable prices. I saw my gown online -- for more money! I was thrilled with the service I received and the comfort level I felt as I walked through the door.

When we were doing my last fitting (a day and a half before the wedding because we'd moved overseas), the seamstress listened to me complain until I felt it was perfect -- without so much as a grumble! I'd recommend this shop to anyone! Great selection of bridesmaids dresses as well.
Fantastic service and reasonable prices. I saw my gown online -- for more money! I was thrilled with the service I Read more...
Fantastic service and reasonable prices. I saw my gown online -- for more money! I was thrilled with the service I received and the comfort level I felt as I walked through the door.

When we were doing my last fitting (a day and a half before the wedding because we'd moved overseas), the seamstress listened to me complain until I felt it was perfect -- without so much as a grumble! I'd recommend this shop to anyone! Great selection of bridesmaids dresses as well. Read less
Services Used: Dress & Attire
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deucker
Wedding:
11/3/2007
5.0/5.0
This was by far the BEST boutique we visited when shopping for my wedding gown. The selection is amazing and the staff were super helpful and polite! I ended up getting the first dress that I tried on (after trying on several others and visiting several other shops) and the whole process with alterations and pick-up went smoothly.
This was by far the BEST boutique we visited when shopping for my wedding gown. The selection is amazing and the staff Read more...
This was by far the BEST boutique we visited when shopping for my wedding gown. The selection is amazing and the staff were super helpful and polite! I ended up getting the first dress that I tried on (after trying on several others and visiting several other shops) and the whole process with alterations and pick-up went smoothly. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/5/2007
5.0/5.0
The best there is! I've already reccommended friends there. The staff is superb and the selection of bridal attire and bridesmaid dresses is first class. My alterations were fantastic, I couldn't have asked for anything more. I looked at several other boutiques, however, none impressed me as much as Betsy Robinson's.
The best there is! I've already reccommended friends there. The staff is superb and the selection of bridal attire and Read more...
The best there is! I've already reccommended friends there. The staff is superb and the selection of bridal attire and bridesmaid dresses is first class. My alterations were fantastic, I couldn't have asked for anything more. I looked at several other boutiques, however, none impressed me as much as Betsy Robinson's. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
9/22/2007
5.0/5.0
Phenomenal service and exquisite gown! Would highly recommend for the ultimate gown shopping experience.
Phenomenal service and exquisite gown! Would highly recommend for the ultimate gown shopping experience.
Phenomenal service and exquisite gown! Would highly recommend for the ultimate gown shopping experience. Read less
Services Used: Dress & Attire
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Janelle
Wedding:
7/28/2007
5.0/5.0
Fabulous, just fabulous. Betsy herself was the one that helped pick out my dress. She is so involved in making things right with her customers, and that is one of the key factors in creating a successful business. A very pleasant environment indeed.
Fabulous, just fabulous. Betsy herself was the one that helped pick out my dress. She is so involved in making things Read more...
Fabulous, just fabulous. Betsy herself was the one that helped pick out my dress. She is so involved in making things right with her customers, and that is one of the key factors in creating a successful business. A very pleasant environment indeed. Read less
Services Used: Dress & Attire
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Estelle
Wedding:
7/20/2007
5.0/5.0
I loved my dress!!!! Betsy Robinson's has a beautiful selection of dresses to fit any price range. The consultants there are very knowledgable about all aspects about buying a wedding gown and can answer all of your questions. Not only was my dress beautiful, but it fit like it was made for me. I would highly recommend that if you buy your dress there that you also have it fitted there. I was very worried that because my dress was strapless that I would be pulling at it all night to make sure it stayed up. The seamstresses there ensured me that it would not fall down even the slightest bit, and sure enough I was able to dance the night away without ever giving it a second thought. And on top of providing a beautiful product they truly care about making you feel excited, special, and beautiful for your wedding day. I also bought all of my bridesmaid dresses from Betsy Robinson's and have since sent atleast 3 other brides there who all had the same great experience that I did.
I loved my dress!!!! Betsy Robinson's has a beautiful selection of dresses to fit any price range. The consultants there Read more...
I loved my dress!!!! Betsy Robinson's has a beautiful selection of dresses to fit any price range. The consultants there are very knowledgable about all aspects about buying a wedding gown and can answer all of your questions. Not only was my dress beautiful, but it fit like it was made for me. I would highly recommend that if you buy your dress there that you also have it fitted there. I was very worried that because my dress was strapless that I would be pulling at it all night to make sure it stayed up. The seamstresses there ensured me that it would not fall down even the slightest bit, and sure enough I was able to dance the night away without ever giving it a second thought. And on top of providing a beautiful product they truly care about making you feel excited, special, and beautiful for your wedding day. I also bought all of my bridesmaid dresses from Betsy Robinson's and have since sent atleast 3 other brides there who all had the same great experience that I did. Read less
Services Used: Dress & Attire
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Hannah
Wedding:
6/23/2007
5.0/5.0
Betsy Robinson has an outstanding selection of beautiful dresses. The staff worked closely with me to select the perfect gown and accessories. The fitting process was easy and the staff was very responsive. The dress was ready and beautifully pressed when agreed upon. They also have an excellent selection of bridesmaid dresses and bridal accessories.
Betsy Robinson has an outstanding selection of beautiful dresses. The staff worked closely with me to select the perfect Read more...
Betsy Robinson has an outstanding selection of beautiful dresses. The staff worked closely with me to select the perfect gown and accessories. The fitting process was easy and the staff was very responsive. The dress was ready and beautifully pressed when agreed upon. They also have an excellent selection of bridesmaid dresses and bridal accessories. Read less
Services Used: Dress & Attire
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Avery
Wedding:
7/5/2014
4.9/5.0
I looked perfect! I want to especially thank my consultant Madison for making sure that my dress would look perfect for my wedding day. My dress was perfect, and I received so many compliments about how perfectly it fit me. Without Madison's attention to detail I don't think I would have looked as good! In addition, I appreciated the time and attention to detail the entire staff takes to perfecting a wedding dress for a Bride. It took several appointments to perfect my dress, but it was all worth it in the end. Thank you again Betsy Robinson's Bridal Collection for making the wedding dress purchasing and alteration process so easy and stress free! I would reccommend that any bride in the DMV area consider them when purchasing a wedding dress!
I looked perfect! I want to especially thank my consultant Madison for making sure that my dress would look perfect for my Read more...
I looked perfect! I want to especially thank my consultant Madison for making sure that my dress would look perfect for my wedding day. My dress was perfect, and I received so many compliments about how perfectly it fit me. Without Madison's attention to detail I don't think I would have looked as good! In addition, I appreciated the time and attention to detail the entire staff takes to perfecting a wedding dress for a Bride. It took several appointments to perfect my dress, but it was all worth it in the end. Thank you again Betsy Robinson's Bridal Collection for making the wedding dress purchasing and alteration process so easy and stress free! I would reccommend that any bride in the DMV area consider them when purchasing a wedding dress! Read less
Services Used: Dress & Attire
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Jackie
Wedding:
9/7/2013
4.9/5.0
I have had a great experience with Betsy Robinson! The consultant during my first visit was attentive and willing to work with my "plain" style. She showed me all the options, but didn't push me into a more embellished dress even though it would mean more money spent. My second consultant helped me find the perfect accessories, and the third was wonderful during my fitting. Betsy Robinson herself was in the store during my last visit and sat and talked with my mother and I as the fitting was going on. She was extremely personable and open. It was so nice that she took the time to talk to her clients one-on-one.
I have had a great experience with Betsy Robinson! The consultant during my first visit was attentive and willing to work Read more...
I have had a great experience with Betsy Robinson! The consultant during my first visit was attentive and willing to work with my "plain" style. She showed me all the options, but didn't push me into a more embellished dress even though it would mean more money spent. My second consultant helped me find the perfect accessories, and the third was wonderful during my fitting. Betsy Robinson herself was in the store during my last visit and sat and talked with my mother and I as the fitting was going on. She was extremely personable and open. It was so nice that she took the time to talk to her clients one-on-one. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I found my dream dress at Betsy Robinson's after looking at two or three other bridal salons. I worked with a woman named Estelle and she was so responsive in listening to exactly what I wanted and helping me find it. I also got my alterations done at Betsy Robinson's and they did an excellent job.
I found my dream dress at Betsy Robinson's after looking at two or three other bridal salons. I worked with a woman named Read more...
I found my dream dress at Betsy Robinson's after looking at two or three other bridal salons. I worked with a woman named Estelle and she was so responsive in listening to exactly what I wanted and helping me find it. I also got my alterations done at Betsy Robinson's and they did an excellent job. Read less
Services Used: Dress & Attire
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Christen
Wedding:
6/23/2012
4.9/5.0
I can't say enough about our experience at Betsy Robinson. Maria the manger helped us from the beginning to the end with our dress fittings. My daughter had to go into he hospital for emergency surgery just three weeks before her wedding. When we went in for the dress fitting the next week and the dress didn't zip due to swelling from the surgery. You can imagine our fear. Maria worked with us and fit my daughter in for fittings all the way up untill two days before her wedding. The dress turned out perfect and my daughters smile was from ear to ear. The personal attention and warm heart of Maria was over the top. I would recommend Betsy Robinson BridaL Salon to all of my friends and family. Thank you Maria.
I can't say enough about our experience at Betsy Robinson. Maria the manger helped us from the beginning to the end with Read more...
I can't say enough about our experience at Betsy Robinson. Maria the manger helped us from the beginning to the end with our dress fittings. My daughter had to go into he hospital for emergency surgery just three weeks before her wedding. When we went in for the dress fitting the next week and the dress didn't zip due to swelling from the surgery. You can imagine our fear. Maria worked with us and fit my daughter in for fittings all the way up untill two days before her wedding. The dress turned out perfect and my daughters smile was from ear to ear. The personal attention and warm heart of Maria was over the top. I would recommend Betsy Robinson BridaL Salon to all of my friends and family. Thank you Maria. Read less
Services Used: Dress & Attire
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Emily
Wedding:
4/14/2012
4.9/5.0
Betsy Robinson's was wonderful! They helped me pick out the perfect gown and stayed within my budget when bringing me dresses to try on. Alterations were a breeze - went in for one fitting and the dress was impeccable when I went back.
Betsy Robinson's was wonderful! They helped me pick out the perfect gown and stayed within my budget when bringing me Read more...
Betsy Robinson's was wonderful! They helped me pick out the perfect gown and stayed within my budget when bringing me dresses to try on. Alterations were a breeze - went in for one fitting and the dress was impeccable when I went back. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
7/3/2011
4.9/5.0
I found the most beautiful wedding dress at Betsy Robinson. Although it took a long time to come in, I was measured so well when I first tried it on that they had minimal alterations to make. It was very easy to schedule the alterations and the dress fit perfectly. I got so many compliments on it that day and I truly felt like a princess. After my wedding, I used Betsy Robinson to have my dress preserved and I received it back in just a few short weeks.
I found the most beautiful wedding dress at Betsy Robinson. Although it took a long time to come in, I was measured so Read more...
I found the most beautiful wedding dress at Betsy Robinson. Although it took a long time to come in, I was measured so well when I first tried it on that they had minimal alterations to make. It was very easy to schedule the alterations and the dress fit perfectly. I got so many compliments on it that day and I truly felt like a princess. After my wedding, I used Betsy Robinson to have my dress preserved and I received it back in just a few short weeks. Read less
Services Used: Dress & Attire
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Kortney
Wedding:
7/1/2011
4.9/5.0
I felt like a princess from the moment I walked in Betsy Robinson's to the time I walked out with my dress. I really wasn't sure what type of dress I wanted when I walked in the shop. I tried on what felt like milliions of dresses and the whole time our sales lady kept a smile on her face while she was pulling the dresses. I think my mom enjoyed going to the shop as well to talk to Besty and hear what she thought about anything from the dresses to a vendor we were using. They have by far the largest dress selection I have seen.
I felt like a princess from the moment I walked in Betsy Robinson's to the time I walked out with my dress. I really Read more...
I felt like a princess from the moment I walked in Betsy Robinson's to the time I walked out with my dress. I really wasn't sure what type of dress I wanted when I walked in the shop. I tried on what felt like milliions of dresses and the whole time our sales lady kept a smile on her face while she was pulling the dresses. I think my mom enjoyed going to the shop as well to talk to Besty and hear what she thought about anything from the dresses to a vendor we were using. They have by far the largest dress selection I have seen. Read less
Services Used: Dress & Attire
Bg5
May2011Bride
Wedding:
5/14/2011
4.9/5.0
I worked with Estella to select and purchase my wedding dress and with Keisha during the alterations process. They were both extremely helpful and really fun to work with. Keisha was especially helpful during the alterations process when we hit a couple of bumps, but she made sure that my dress was just the way that I envisioned it. All of the girls at the store are really nice and it makes the dress buying experience a fun one.
I worked with Estella to select and purchase my wedding dress and with Keisha during the alterations process. They were Read more...
I worked with Estella to select and purchase my wedding dress and with Keisha during the alterations process. They were both extremely helpful and really fun to work with. Keisha was especially helpful during the alterations process when we hit a couple of bumps, but she made sure that my dress was just the way that I envisioned it. All of the girls at the store are really nice and it makes the dress buying experience a fun one. Read less
Services Used: Dress & Attire
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Bethaney
Wedding:
10/2/2010
4.9/5.0
The girls at Betsy's are so very sweet - they helped us find the dress and were so supportive of our decision process. Not at all pushy. they had tons of great dresses! My alterations took 3+ attempts, which may be normal, but was also a bit frustrating as they had to fix the back a few times. A great place to buy a dress, and alter it if you have time and live close by.
The girls at Betsy's are so very sweet - they helped us find the dress and were so supportive of our decision process. Not Read more...
The girls at Betsy's are so very sweet - they helped us find the dress and were so supportive of our decision process. Not at all pushy. they had tons of great dresses! My alterations took 3+ attempts, which may be normal, but was also a bit frustrating as they had to fix the back a few times. A great place to buy a dress, and alter it if you have time and live close by. Read less
Services Used: Dress & Attire
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Lana
Wedding:
9/25/2010
4.9/5.0
Everyone I worked with at this bridal shop was very professional and personalable. I loved the quality of my dress! I still get comments about how beautiful my dress looked! Definitely recommend!!
Everyone I worked with at this bridal shop was very professional and personalable. I loved the quality of my dress! I Read more...
Everyone I worked with at this bridal shop was very professional and personalable. I loved the quality of my dress! I still get comments about how beautiful my dress looked! Definitely recommend!! Read less
Services Used: Dress & Attire
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Bianca
Wedding:
7/25/2010
4.9/5.0
Wedding dresses are an expensive purchase. They helped me through the entire process.
Wedding dresses are an expensive purchase. They helped me through the entire process.
Wedding dresses are an expensive purchase. They helped me through the entire process. Read less
Services Used: Dress & Attire
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Amy and Ike
Wedding:
8/2/2008
4.9/5.0
Excellent staff, wonderful selection of dresses. I was thrilled with my dress and would recommend this store to brides-to-be!
Excellent staff, wonderful selection of dresses. I was thrilled with my dress and would recommend this store to Read more...
Excellent staff, wonderful selection of dresses. I was thrilled with my dress and would recommend this store to brides-to-be! Read less
Services Used: Dress & Attire
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sjm060708
Wedding:
6/7/2008
4.9/5.0
I LOVE my dress. I cannot put into words how lovely my dress is. I was told all throughout my wedding how I looked like a Princess and that is all attributed to the dress. I got a ton of compliments from people. I just got the pictures back and they look amazing. The saleswoman at Betsy Robinsons' helped us to find this perfect dress and I am grateful that she helped me to find "the one".
I LOVE my dress. I cannot put into words how lovely my dress is. I was told all throughout my wedding how I looked like a Read more...
I LOVE my dress. I cannot put into words how lovely my dress is. I was told all throughout my wedding how I looked like a Princess and that is all attributed to the dress. I got a ton of compliments from people. I just got the pictures back and they look amazing. The saleswoman at Betsy Robinsons' helped us to find this perfect dress and I am grateful that she helped me to find "the one". Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.8/5.0
Ashley was assigned to me on the day I came into the salon to try on dresses. She was awesome, attentive, and easy to work with! I bought my dress after about 2 hours! Ashley sent me a hand written note in the mail about a week later, which was a very unexpected and beautiful touch! I highly recommend Betsy Robinson to all of my friends!
Ashley was assigned to me on the day I came into the salon to try on dresses. She was awesome, attentive, and easy to work Read more...
Ashley was assigned to me on the day I came into the salon to try on dresses. She was awesome, attentive, and easy to work with! I bought my dress after about 2 hours! Ashley sent me a hand written note in the mail about a week later, which was a very unexpected and beautiful touch! I highly recommend Betsy Robinson to all of my friends! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I love this bridal shop! I found and purchased my dress in one hour with help from Leah. She was wonderful.
After talking for a few minutes about what I was looking for (which was a bit vague), Leah had us pull all the dresses I might like. As I tried on about a dozen gowns, Leah helped me quickly distinguish between the gowns I loved and those I just thought were nice. I wound up choosing the first dress I tried on. I love this dress!

This bridal shop is comfortably arranged and has a large selection of beautiful gowns at a various price. They also post pictures and prices for their sample sales on the website (which is what inspired me to make the long trek there). I definitely would recommend checking out their selection.
I love this bridal shop! I found and purchased my dress in one hour with help from Leah. She was wonderful.
After Read more...
I love this bridal shop! I found and purchased my dress in one hour with help from Leah. She was wonderful.
After talking for a few minutes about what I was looking for (which was a bit vague), Leah had us pull all the dresses I might like. As I tried on about a dozen gowns, Leah helped me quickly distinguish between the gowns I loved and those I just thought were nice. I wound up choosing the first dress I tried on. I love this dress!

This bridal shop is comfortably arranged and has a large selection of beautiful gowns at a various price. They also post pictures and prices for their sample sales on the website (which is what inspired me to make the long trek there). I definitely would recommend checking out their selection. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your review. We love to read about the various ways that bride’s decide on the perfect gown, and we are so happy you let us be a part of that process. Congratulations on your big day from all of us here!
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Teresa
Wedding:
8/9/2014
4.8/5.0
I LOVE MY DRESS!! It is the perfect match for everything that I wanted for my big day. The personal service I received among all the other brides there was impressive. I still managed to catch a great deal and never felt that I was being pushed to buy something more expensive than exactly what I wanted. I highly recommend this location to find a dress of any style and price range.
I LOVE MY DRESS!! It is the perfect match for everything that I wanted for my big day. The personal service I received Read more...
I LOVE MY DRESS!! It is the perfect match for everything that I wanted for my big day. The personal service I received among all the other brides there was impressive. I still managed to catch a great deal and never felt that I was being pushed to buy something more expensive than exactly what I wanted. I highly recommend this location to find a dress of any style and price range. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I bought my wedding dress here. The day I purchased it, the sales girl was great. She really helped me narrow down what was right for me and even lead me to buy something that was available from a trunk show being featured that weekend. The called me when the dress came in and scheduled a first viewing appointment. They took the time to explain what I can expect from the alterations process, etc. I would highly recommend buying your dress here
I bought my wedding dress here. The day I purchased it, the sales girl was great. She really helped me narrow down what Read more...
I bought my wedding dress here. The day I purchased it, the sales girl was great. She really helped me narrow down what was right for me and even lead me to buy something that was available from a trunk show being featured that weekend. The called me when the dress came in and scheduled a first viewing appointment. They took the time to explain what I can expect from the alterations process, etc. I would highly recommend buying your dress here Read less
Services Used: Dress & Attire
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Mary
Wedding:
4/12/2014
4.8/5.0
Betsy Robinson's Bridal Collection has such a wide variety of selections.

I found my dress there, actually with Betsy's help! I was trying on two dresses that I was kind of in between, but neither of them were quite "the one", then Betsy listened to me and came out with the dress that almost made me cry because I loved it. I had "the moment".

When I came in for my first fitting, I also picked out a veil which was easy. They have so many to try on, but I stuck with the third pick. The staff was super helpful. They also complimented me on how all they had to do was alter the length of the dress. This was nice because alterations were not as much as I thought they would be.

The staff was very on top of letting me know when I had to come in for the fittings.

On the day I picked up my dress, they even walked the gown out to the car for me and laid it in the back seat. Very good service!

I had a very good experience it was a large enough place that most brides brought in family and friends.
Betsy Robinson's Bridal Collection has such a wide variety of selections.

I found my dress there, actually with Read more...
Betsy Robinson's Bridal Collection has such a wide variety of selections.

I found my dress there, actually with Betsy's help! I was trying on two dresses that I was kind of in between, but neither of them were quite "the one", then Betsy listened to me and came out with the dress that almost made me cry because I loved it. I had "the moment".

When I came in for my first fitting, I also picked out a veil which was easy. They have so many to try on, but I stuck with the third pick. The staff was super helpful. They also complimented me on how all they had to do was alter the length of the dress. This was nice because alterations were not as much as I thought they would be.

The staff was very on top of letting me know when I had to come in for the fittings.

On the day I picked up my dress, they even walked the gown out to the car for me and laid it in the back seat. Very good service!

I had a very good experience it was a large enough place that most brides brought in family and friends. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you Mary for taking the time to post a review. We are so glad you had that moment and so happy that Betsy herself was a part of it. We always strive to provide excellent service, and we are very happy to have achieved that. Many thanks and many congratulations to you.
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Sarah
Wedding:
6/29/2013
4.8/5.0
Betsy Robinson's was the first stop on my wedding gown hunt. I told them exactly what I wanted and they picked some dresses that were just that and told me to hunt around and pick out anything that caught my eye.
I told them I didn't want strapless, beaded, poofy, sparkly, for princessy. When I picked the few myself I picked on that was to a T everything I said I didn't want. Strapless, beaded, full skirt etc. When I tried it on, my face lit up and I knew it was the dress.
The staff at Betsy's couldn't have been more helpful. They were spot on from ordering my dress all the way up through picking it up the week of my wedding.
Alterations were all done wonderfully, they did a great job listening to what I really wanted. I only had one issue with my dress, the beading on the top began to come loose and start to fall off by the end of the night. Obviously this was not by any fault of the bridal shop. I mentioned it during my last fitting and they said they would tack it down, but it came loose again by the end of the night. The dress still looked flawless and fit like a glove. I would aboslutely recommend Betsy Robinson's Bridal Collection to anyone looking for wedding or formal dresses. They know the business and they do it well.
Betsy Robinson's was the first stop on my wedding gown hunt. I told them exactly what I wanted and they picked some Read more...
Betsy Robinson's was the first stop on my wedding gown hunt. I told them exactly what I wanted and they picked some dresses that were just that and told me to hunt around and pick out anything that caught my eye.
I told them I didn't want strapless, beaded, poofy, sparkly, for princessy. When I picked the few myself I picked on that was to a T everything I said I didn't want. Strapless, beaded, full skirt etc. When I tried it on, my face lit up and I knew it was the dress.
The staff at Betsy's couldn't have been more helpful. They were spot on from ordering my dress all the way up through picking it up the week of my wedding.
Alterations were all done wonderfully, they did a great job listening to what I really wanted. I only had one issue with my dress, the beading on the top began to come loose and start to fall off by the end of the night. Obviously this was not by any fault of the bridal shop. I mentioned it during my last fitting and they said they would tack it down, but it came loose again by the end of the night. The dress still looked flawless and fit like a glove. I would aboslutely recommend Betsy Robinson's Bridal Collection to anyone looking for wedding or formal dresses. They know the business and they do it well. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Sarah, thank you so much for your lovely comments. We are so glad you found exactly what you didn’t want only to discover it was perfect. We love when that happens. Actually, we just love when brides find dresses they love no matter what. We are also glad that the loose beading didn’t spoil the event, and we hope your wedding was amazing.
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Anonymous
Wedding:
1+ year ago
4.8/5.0
The consultant who helped me find my gown was Jen. She was great! She listened to everything I had to say and helped me find the perfect dress. My experience with alterations was amazing. The seamstresses at Betsy's won't stop until your dress fits perfectly. Overall, a great experience!
The consultant who helped me find my gown was Jen. She was great! She listened to everything I had to say and helped me Read more...
The consultant who helped me find my gown was Jen. She was great! She listened to everything I had to say and helped me find the perfect dress. My experience with alterations was amazing. The seamstresses at Betsy's won't stop until your dress fits perfectly. Overall, a great experience! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks for posting such nice comments. We are proud of all our consultants, but we definitely can't say enough wonderful things about our seamstresses. Thanks for giving them such sweet compliments. They are amazing. And speaking of amazing, we know that's exactly what your big day was!
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Ginny
Wedding:
5/4/2013
4.8/5.0
Betsy Robinson has a very large selection of gowns within a wider price range than the small bridal boutiques I first visited around the Washington, DC area. While it is a bit far from DC (about an hours drive), it was well worth the many trips I took out there- (first to find my dress and then afterward to get it altered and pick it up)- because of cost savings. Many bridal boutiques in the Washington, DC area start at $2,000 or $3,000- and Betsy Robinson has so many gorgeous gowns well below that price. They also did a wonderful job with my alterations- I only needed one set of alterations and it fit like a glove. When I talked to friends who had gotten married recently, it seemed like their alterations prices were pretty much in line with other tailors. I would definitely recommend checking out Betsy Robinson- especially if you would like to try on a number of gowns.
Betsy Robinson has a very large selection of gowns within a wider price range than the small bridal boutiques I first Read more...
Betsy Robinson has a very large selection of gowns within a wider price range than the small bridal boutiques I first visited around the Washington, DC area. While it is a bit far from DC (about an hours drive), it was well worth the many trips I took out there- (first to find my dress and then afterward to get it altered and pick it up)- because of cost savings. Many bridal boutiques in the Washington, DC area start at $2,000 or $3,000- and Betsy Robinson has so many gorgeous gowns well below that price. They also did a wonderful job with my alterations- I only needed one set of alterations and it fit like a glove. When I talked to friends who had gotten married recently, it seemed like their alterations prices were pretty much in line with other tailors. I would definitely recommend checking out Betsy Robinson- especially if you would like to try on a number of gowns. Read less
Services Used: Dress & Attire
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Meredith
Wedding:
9/22/2012
4.8/5.0
The first dress they ordered came in way too short - they did not make me pay for it and ordered a new one with extra length. The manager was very helpful and said her job was not done until I was happy. I left happy, although the alterations were VERY expensive - about $500 for the dress which was a pretty good fit to begin with. But it was perfect in the end, so I guess all's well that ends well.
The first dress they ordered came in way too short - they did not make me pay for it and ordered a new one with extra Read more...
The first dress they ordered came in way too short - they did not make me pay for it and ordered a new one with extra length. The manager was very helpful and said her job was not done until I was happy. I left happy, although the alterations were VERY expensive - about $500 for the dress which was a pretty good fit to begin with. But it was perfect in the end, so I guess all's well that ends well. Read less
Services Used: Dress & Attire
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Beth
Wedding:
5/26/2012
4.8/5.0
Though a little out of the way from DC, the store is so nice and they couldn't have better staff. I always loved visiting and they made the whole process very easy. I never stressed about anything concerning my dress and their alterations staff are great!
Though a little out of the way from DC, the store is so nice and they couldn't have better staff. I always loved visiting Read more...
Though a little out of the way from DC, the store is so nice and they couldn't have better staff. I always loved visiting and they made the whole process very easy. I never stressed about anything concerning my dress and their alterations staff are great! Read less
Services Used: Dress & Attire
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SarahandLee
Wedding:
10/2/2010
4.8/5.0
I had a wonderful experience at Betsy Robinson. I bought my dress on the trunk show day and received a great discount! I had to go to 2 fittings and they made everything the way I wanted it. My dress was my dream dress!! I am very pleased with the service at Betsy Robinson.
I had a wonderful experience at Betsy Robinson. I bought my dress on the trunk show day and received a great discount! I Read more...
I had a wonderful experience at Betsy Robinson. I bought my dress on the trunk show day and received a great discount! I had to go to 2 fittings and they made everything the way I wanted it. My dress was my dream dress!! I am very pleased with the service at Betsy Robinson. Read less
Services Used: Dress & Attire
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A.W.
Wedding:
9/5/2010
4.8/5.0
I used this bridal shop to purchase my gown and it was gorgeous. I was a little
skeptical about visiting this store initially because of previous reviews but I had a great experience. Everyone was very helpful and patient. The prices were reasonable. The bridal collection was beautiful with many choices to choose from. I would highly recommend their services for future brides. They also have an awesome bridesmaid collection a little pricey but if you are looking for a different look they have it.
I used this bridal shop to purchase my gown and it was gorgeous. I was a little
skeptical about visiting this store Read more...
I used this bridal shop to purchase my gown and it was gorgeous. I was a little
skeptical about visiting this store initially because of previous reviews but I had a great experience. Everyone was very helpful and patient. The prices were reasonable. The bridal collection was beautiful with many choices to choose from. I would highly recommend their services for future brides. They also have an awesome bridesmaid collection a little pricey but if you are looking for a different look they have it. Read less
Services Used: Dress & Attire
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MRitz
Wedding:
7/3/2010
4.8/5.0
I had a great experience with Betsy Robison's. My first appointment there came as my fourth dress search appointment of the day and I had six people with me. We were somewhat exhausted but they still made the appointment fun. They were also fantastic about not applying any pressure to buy that day - and in fact recommended that I set aside a few dresses and come back but not to worry about necessarily picking that day as I was likely experiencing "white out" from all the dresses. That attitude is what made me go back there as my first (and only) second round appointment. They also did a great job ordering my dress and it fit nearly perfectly (aside from my being short) when it came in. I was a little disappointed then in the price of the alterations given that all I really needed done was some hemming - but on the other hand it only took one fitting appointment and I never worried it would be done right.
I had a great experience with Betsy Robison's. My first appointment there came as my fourth dress search appointment of Read more...
I had a great experience with Betsy Robison's. My first appointment there came as my fourth dress search appointment of the day and I had six people with me. We were somewhat exhausted but they still made the appointment fun. They were also fantastic about not applying any pressure to buy that day - and in fact recommended that I set aside a few dresses and come back but not to worry about necessarily picking that day as I was likely experiencing "white out" from all the dresses. That attitude is what made me go back there as my first (and only) second round appointment. They also did a great job ordering my dress and it fit nearly perfectly (aside from my being short) when it came in. I was a little disappointed then in the price of the alterations given that all I really needed done was some hemming - but on the other hand it only took one fitting appointment and I never worried it would be done right. Read less
Services Used: Dress & Attire
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teenybug2000
Wedding:
6/5/2010
4.8/5.0
I bought my dress from Betsy Robinson's on my second visit to the store. In total I visited about 15 different bridal salons in MD, NY, NC, VA, DC... You can say I was a bit picky about my dress :) Good thing, because my dress was a new Jim Hjelm that they had just received. Betsy Robinson's has a very large selection of dresses from many different designers, which is great if you are just not sure what you want (like me). They also let you go and look through the racks (you might have to ask) which was helpful, my mom was the one who pulled my dress. They do not have a very large selection of veils, so I got mine somewhere else. I also had my alterations done elsewhere after reading some reviews. Great selection of bridesmaids dresses too, my bridesmaids lived out of state or they would have purchased there. Purchasing my dress from Betsy's was a great experience, and my husband cried when I walked down the aisle :) What else can you ask for?
I bought my dress from Betsy Robinson's on my second visit to the store. In total I visited about 15 different bridal Read more...
I bought my dress from Betsy Robinson's on my second visit to the store. In total I visited about 15 different bridal salons in MD, NY, NC, VA, DC... You can say I was a bit picky about my dress :) Good thing, because my dress was a new Jim Hjelm that they had just received. Betsy Robinson's has a very large selection of dresses from many different designers, which is great if you are just not sure what you want (like me). They also let you go and look through the racks (you might have to ask) which was helpful, my mom was the one who pulled my dress. They do not have a very large selection of veils, so I got mine somewhere else. I also had my alterations done elsewhere after reading some reviews. Great selection of bridesmaids dresses too, my bridesmaids lived out of state or they would have purchased there. Purchasing my dress from Betsy's was a great experience, and my husband cried when I walked down the aisle :) What else can you ask for? Read less
Services Used: Dress & Attire
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kelly1009
Wedding:
10/9/2009
4.8/5.0
Despite some apprehension I had going in, Betsy's was absolutely great to work with. I found the dress of my dreams there and in my budget. My consultant never tried to steer me to more expensive dresses that were out of my price range, yet I never felt bad about not being able to spend more. There were plenty of dresses in the $1000-2500 price range, although there are also plenty of gorgeous, designer dresses well over that. Betsy Robinson's carries her own exclusive line of dresses (which I purchased from) that are reasonable, gorgeous, and not something that you see in every bridal magazine. My only complaint would be the cost of their alteration charges (although I loved my seamstress, Rosa, amazing!). They can be pricey, so ask up front what each charge will be.
Despite some apprehension I had going in, Betsy's was absolutely great to work with. I found the dress of my dreams there Read more...
Despite some apprehension I had going in, Betsy's was absolutely great to work with. I found the dress of my dreams there and in my budget. My consultant never tried to steer me to more expensive dresses that were out of my price range, yet I never felt bad about not being able to spend more. There were plenty of dresses in the $1000-2500 price range, although there are also plenty of gorgeous, designer dresses well over that. Betsy Robinson's carries her own exclusive line of dresses (which I purchased from) that are reasonable, gorgeous, and not something that you see in every bridal magazine. My only complaint would be the cost of their alteration charges (although I loved my seamstress, Rosa, amazing!). They can be pricey, so ask up front what each charge will be. Read less
Services Used: Dress & Attire
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Angela
Wedding:
8/2/2009
4.8/5.0
Betsy Robinson's was a joy to work with. The sales staff were very knowledgable and they have an extensive selection of dresses varying in range relative to price. Rose was excellent in her non-pushy approach when she was having me try on dresses. I had my alterations done there as well and the seamstress worked with me regarding the bustle to get it just right. It was a truly A+ experience. The only complaint I have is the cost of the alterations seemed on the high side to me.
Betsy Robinson's was a joy to work with. The sales staff were very knowledgable and they have an extensive selection of Read more...
Betsy Robinson's was a joy to work with. The sales staff were very knowledgable and they have an extensive selection of dresses varying in range relative to price. Rose was excellent in her non-pushy approach when she was having me try on dresses. I had my alterations done there as well and the seamstress worked with me regarding the bustle to get it just right. It was a truly A+ experience. The only complaint I have is the cost of the alterations seemed on the high side to me. Read less
Services Used: Dress & Attire
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nickelly2
Wedding:
6/20/2009
4.8/5.0
After going to many other bridal shops when I went to Betsy's the first dress I tried on was the dress. They were very professional in handeling all my appointments. There were a few people I didn't care for when we were picking out our bridal dresses but otherwise everything went great and they did my alterations really well. They were honest about not over selling me on a veil since I didn't want one.
After going to many other bridal shops when I went to Betsy's the first dress I tried on was the dress. They were very Read more...
After going to many other bridal shops when I went to Betsy's the first dress I tried on was the dress. They were very professional in handeling all my appointments. There were a few people I didn't care for when we were picking out our bridal dresses but otherwise everything went great and they did my alterations really well. They were honest about not over selling me on a veil since I didn't want one. Read less
Services Used: Dress & Attire
Bg8
joyfully married
Wedding:
5/31/2009
4.8/5.0
The Betsy Robinson team was great. I called them with all kinds of questions, got their opinions on a number of accessories, and felt like I could have easily been good friends with Stefanie, who helped me pick out my dress.

I didn't know anything about bridal stores before I started wedding planning, but they helped me figure things out. I guess I went on a really good night the first time too, because Stefanie was able to help me for a really long time. I found out afterwards that I needed to book an allotted amount of time for bridesmaids dresses and such.

I definitely got better service while trying on bridal gowns than when picking out bridesmaids dresses, but I hear that's pretty normal - I think because of the cost difference maybe?

I highly recommend asking for Stefanie and Erin - they were both great.
The Betsy Robinson team was great. I called them with all kinds of questions, got their opinions on a number of Read more...
The Betsy Robinson team was great. I called them with all kinds of questions, got their opinions on a number of accessories, and felt like I could have easily been good friends with Stefanie, who helped me pick out my dress.

I didn't know anything about bridal stores before I started wedding planning, but they helped me figure things out. I guess I went on a really good night the first time too, because Stefanie was able to help me for a really long time. I found out afterwards that I needed to book an allotted amount of time for bridesmaids dresses and such.

I definitely got better service while trying on bridal gowns than when picking out bridesmaids dresses, but I hear that's pretty normal - I think because of the cost difference maybe?

I highly recommend asking for Stefanie and Erin - they were both great. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
10/3/2008
4.8/5.0
This is where I got my bridesmaid dresses. VERY GOOD SELECTION! They were very accomodating. The only thing I didn't like is that they do not do alterations on bridesmaid dresses. That made it a little more hectic for my bridesmaids to find a good alteration place.
This is where I got my bridesmaid dresses. VERY GOOD SELECTION! They were very accomodating. The only thing I didn't like Read more...
This is where I got my bridesmaid dresses. VERY GOOD SELECTION! They were very accomodating. The only thing I didn't like is that they do not do alterations on bridesmaid dresses. That made it a little more hectic for my bridesmaids to find a good alteration place. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
11/3/2007
4.8/5.0
The staff at Betsy's did a wonderful job with helping me pick out and fit my dress. Everything turned out beautiful.
The staff at Betsy's did a wonderful job with helping me pick out and fit my dress. Everything turned out beautiful.
The staff at Betsy's did a wonderful job with helping me pick out and fit my dress. Everything turned out beautiful. Read less
Services Used: Dress & Attire
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Ana
Wedding:
6/2/2007
4.8/5.0
I would highly recommend Betsy Robinsons to any bride! I drove from an hour away for each fitting, and had very few - I ordered a Reem Acra gown with them, and although I had issues with the fit, they didn't hesitate to send it back to the vendor to be altered at no charge to me. Their seamstresses didn't hem it enough though, and it forced me to have to wear taller shoes due to lack of time, but their bustle work was beautiful and I only had the bustle and half the hem to pay for! When we had the dress problems, Betsy herself left her home to come in and reassure us that she would take care of the issues, and they definitely did. Their bridesmaid dress selection is fantastic, and I felt as though their huge selection of bridal gowns could satisfy many different tastes and budgets. Expensive alterations though, and ensure that you get the best fitting measurements possible.
I would highly recommend Betsy Robinsons to any bride! I drove from an hour away for each fitting, and had very few - I Read more...
I would highly recommend Betsy Robinsons to any bride! I drove from an hour away for each fitting, and had very few - I ordered a Reem Acra gown with them, and although I had issues with the fit, they didn't hesitate to send it back to the vendor to be altered at no charge to me. Their seamstresses didn't hem it enough though, and it forced me to have to wear taller shoes due to lack of time, but their bustle work was beautiful and I only had the bustle and half the hem to pay for! When we had the dress problems, Betsy herself left her home to come in and reassure us that she would take care of the issues, and they definitely did. Their bridesmaid dress selection is fantastic, and I felt as though their huge selection of bridal gowns could satisfy many different tastes and budgets. Expensive alterations though, and ensure that you get the best fitting measurements possible. Read less
Services Used: Dress & Attire
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Courtney
Wedding:
8/1/2015
4.7/5.0
I went to Betsy Robinson's Bridal this past weekend. I entered and the front desk seemed a little chaotic and it took a bit for me to be greeted. Once I was greeted, I was soon met with a smile and shown to my own room for me and my bridesmaids and mom. The name of the incredibly kind woman who was assisting me has slipped my mind (I do apologize - it started with a 'J'). She quickly determined my budget and what it was I was looking for in a dress and led me to the appropriate areas of the store. She was very patient, honest, and was great at putting me at ease. I would absolutely recommend Betsy Robinson's. I was able to find a dress well within my budget without feeling like I was being swayed to opt with a more expensive dress. I walked in at 11:30 a.m. and left (WITH me dress) by 12:45 p.m. Thank you, Betsy Robinson's Bridal Collection for helping me find my dream dress!
I went to Betsy Robinson's Bridal this past weekend. I entered and the front desk seemed a little chaotic and it took a Read more...
I went to Betsy Robinson's Bridal this past weekend. I entered and the front desk seemed a little chaotic and it took a bit for me to be greeted. Once I was greeted, I was soon met with a smile and shown to my own room for me and my bridesmaids and mom. The name of the incredibly kind woman who was assisting me has slipped my mind (I do apologize - it started with a 'J'). She quickly determined my budget and what it was I was looking for in a dress and led me to the appropriate areas of the store. She was very patient, honest, and was great at putting me at ease. I would absolutely recommend Betsy Robinson's. I was able to find a dress well within my budget without feeling like I was being swayed to opt with a more expensive dress. I walked in at 11:30 a.m. and left (WITH me dress) by 12:45 p.m. Thank you, Betsy Robinson's Bridal Collection for helping me find my dream dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.7/5.0
My experience at Betsy Robinson was amazing. Specifically my consultant, Ruth, was knowledgeable, thoughtful and a great listener. She ended up bringing me tons of great gowns, all well within my price point. If you get a chance to request/work with her, definitely jump on it! I didn't end up purchasing my gown there, but definitely glad I made the trip up from DC to visit the salon.
My experience at Betsy Robinson was amazing. Specifically my consultant, Ruth, was knowledgeable, thoughtful and a great Read more...
My experience at Betsy Robinson was amazing. Specifically my consultant, Ruth, was knowledgeable, thoughtful and a great listener. She ended up bringing me tons of great gowns, all well within my price point. If you get a chance to request/work with her, definitely jump on it! I didn't end up purchasing my gown there, but definitely glad I made the trip up from DC to visit the salon. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for your kind review. We are so glad you enjoyed working with Ruth. We think she’s pretty excellent, too : )
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Karen
Wedding:
8/9/2014
4.7/5.0
My sister bought her wedding dress here 10 years ago and I've been recommending Betsy Robinson to my friends ever since when they get stressed out about not finding a dress. This was the first place I went. My attendant (same as my sister had 10 yrs earlier by coincidence) said she had the perfect dress for me and she was right. Sure, I tried on another 10+, but the first dress she picked out matched what I wanted and had strangers giving me compliments. Love their selection... any bride can find a dress to love here.
My sister bought her wedding dress here 10 years ago and I've been recommending Betsy Robinson to my friends ever since Read more...
My sister bought her wedding dress here 10 years ago and I've been recommending Betsy Robinson to my friends ever since when they get stressed out about not finding a dress. This was the first place I went. My attendant (same as my sister had 10 yrs earlier by coincidence) said she had the perfect dress for me and she was right. Sure, I tried on another 10+, but the first dress she picked out matched what I wanted and had strangers giving me compliments. Love their selection... any bride can find a dress to love here. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Karen, thank you so much for your review, and thank you for speaking highly of us to your friends. We really appreciate both and we are so happy that you found the perfect gown and enjoyed our wide selection of gowns. We hope your wedding day was wonderful and thank you for letting us share in a part of its preparation.
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Jordan
Wedding:
7/26/2014
4.7/5.0
I bought my Maggie Sottero wedding gown, veil, necklace, and my maid of honor's dress at Betsy's. Also met Randy from "Say Yes to the Dress" as well as the jewelry designer Thomas Knoell. I had excellent service and the ultimate bridal experience. Each of the women who helped me try on my dress were sweet, funny, discreet, and helpful. Your bridesmaids get a 10% discount if you bought your wedding gown. They also call when items arrive or are finished, although they did forget a couple of times. My dress came in a white bag so it was a surprise to my bridal party. It was spotless, steamed, and perfect upon arrival. The seamstress made sure it fit like a glove and it did. Loved it! Highly recommend this bridal salon.
I bought my Maggie Sottero wedding gown, veil, necklace, and my maid of honor's dress at Betsy's. Also met Randy from "Say Read more...
I bought my Maggie Sottero wedding gown, veil, necklace, and my maid of honor's dress at Betsy's. Also met Randy from "Say Yes to the Dress" as well as the jewelry designer Thomas Knoell. I had excellent service and the ultimate bridal experience. Each of the women who helped me try on my dress were sweet, funny, discreet, and helpful. Your bridesmaids get a 10% discount if you bought your wedding gown. They also call when items arrive or are finished, although they did forget a couple of times. My dress came in a white bag so it was a surprise to my bridal party. It was spotless, steamed, and perfect upon arrival. The seamstress made sure it fit like a glove and it did. Loved it! Highly recommend this bridal salon. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Hi Jordan,
Thank you so much for taking the time to write us a review. We really appreciate your kind words, and we are so glad you had a great experience. Congratulations and all the best to you.
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Nneka
Wedding:
6/14/2014
4.7/5.0
The staff here were wonderful! They were able to get my dress in on time but were a it slow with getting all the alterations done. In the end my dress was ready on time and looked great!
The staff here were wonderful! They were able to get my dress in on time but were a it slow with getting all the Read more...
The staff here were wonderful! They were able to get my dress in on time but were a it slow with getting all the alterations done. In the end my dress was ready on time and looked great! Read less
Services Used: Dress & Attire
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Meredith
Wedding:
7/5/2013
4.7/5.0
A very nice experience overall. The dress selection was lovely, the staff very helpful. All my alterations came out very nicely the first time, which was a relief. The prices were a bit high, but I expected that with a large shop. It was well worth it.

The only minor difficulty was scheduling - they book up quickly, and I was an out-of-towner who had to fit my appointments into short visits. They were very helpful and tried to be flexible with fitting me in however, so I can't complain about the customer service.
A very nice experience overall. The dress selection was lovely, the staff very helpful. All my alterations came out very Read more...
A very nice experience overall. The dress selection was lovely, the staff very helpful. All my alterations came out very nicely the first time, which was a relief. The prices were a bit high, but I expected that with a large shop. It was well worth it.

The only minor difficulty was scheduling - they book up quickly, and I was an out-of-towner who had to fit my appointments into short visits. They were very helpful and tried to be flexible with fitting me in however, so I can't complain about the customer service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
It was hard to get an appointment with my limited availability, but once I did, it was totally worth it. I had a wonderful lady (Kate) helping me and she was able to find the perfect dress without too much stress. Alterations went smoothly through the store too.
It was hard to get an appointment with my limited availability, but once I did, it was totally worth it. I had a wonderful Read more...
It was hard to get an appointment with my limited availability, but once I did, it was totally worth it. I had a wonderful lady (Kate) helping me and she was able to find the perfect dress without too much stress. Alterations went smoothly through the store too. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks for your nice review! We love Kate, and we are glad she was able to help you find the perfect dress. Congratulations from all of us.
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Anonymous
Wedding:
1+ year ago
4.7/5.0
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended terribly. Instead, the staff went into crisis mode, and promised nothing would be amiss by the time I would wear the dress for real. Everything was remedies quickly, and the dress was perfect and beautiful on my wedding day.
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended Read more...
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended terribly. Instead, the staff went into crisis mode, and promised nothing would be amiss by the time I would wear the dress for real. Everything was remedies quickly, and the dress was perfect and beautiful on my wedding day. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended terribly. Instead, the staff went into crisis mode, and promised nothing would be amiss by the time I would wear the dress for real. Everything was remedies quickly, and the dress was perfect and beautiful on my wedding day.
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended Read more...
At my first fitting when I sat in one of the chairs and stood up with a stain on my dress, things could have ended terribly. Instead, the staff went into crisis mode, and promised nothing would be amiss by the time I would wear the dress for real. Everything was remedies quickly, and the dress was perfect and beautiful on my wedding day. Read less
Services Used: Dress & Attire
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Allison
Wedding:
6/8/2013
4.7/5.0
Loved my dress. Salon is a little pricier than a larger store but the gowns are lovely, and the customer service is top notch. And I met Randy from Say Yes to the Dress here!
Loved my dress. Salon is a little pricier than a larger store but the gowns are lovely, and the customer service is top Read more...
Loved my dress. Salon is a little pricier than a larger store but the gowns are lovely, and the customer service is top notch. And I met Randy from Say Yes to the Dress here! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks so much for taking the time to review us. We are so happy that you enjoyed your experience and our service. We love providing brides with beautiful gowns, and meeting Randy is pretty fun for us, too. Best wishes for you married life.
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Nicole
Wedding:
5/18/2013
4.7/5.0
My overall experience was wonderful and exceed my expectation. Everyone on the staff was so kind and helpful and truly made me feel special among a sea of brides.
My overall experience was wonderful and exceed my expectation. Everyone on the staff was so kind and helpful and truly Read more...
My overall experience was wonderful and exceed my expectation. Everyone on the staff was so kind and helpful and truly made me feel special among a sea of brides. Read less
Services Used: Dress & Attire
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Kelley
Wedding:
5/18/2013
4.7/5.0
Working with Rose at Betsy Robinson's was wonderful! She was very sweet and willing to help me find a way to make the dress I loved feasible with my budget. All of the staff were also very accommodating of the fact that I am currently living out of the country, and took great care to make sure they could fit me in their schedule when I was in town. The only issue was that my dress was not quite ready when we had discussed, but this was a small miss-communication and the alterations team made necessary changes whiles I waited (so no complaints here!). It's true that I ended up paying a bit more than I had hoped, but given the care I received it was well worth it. Thank you Betsy, Rose, and the rest of the staff!

***Also note my wedding was May 18, 2013, but I was unable to change it on the review.
Working with Rose at Betsy Robinson's was wonderful! She was very sweet and willing to help me find a way to make the Read more...
Working with Rose at Betsy Robinson's was wonderful! She was very sweet and willing to help me find a way to make the dress I loved feasible with my budget. All of the staff were also very accommodating of the fact that I am currently living out of the country, and took great care to make sure they could fit me in their schedule when I was in town. The only issue was that my dress was not quite ready when we had discussed, but this was a small miss-communication and the alterations team made necessary changes whiles I waited (so no complaints here!). It's true that I ended up paying a bit more than I had hoped, but given the care I received it was well worth it. Thank you Betsy, Rose, and the rest of the staff!

***Also note my wedding was May 18, 2013, but I was unable to change it on the review. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks Kelley for posting such a great review. We love to be able to accommodate all the various schedule and travel conflicts that brides run into. Our job is to make your bridal gown experience as easy as possible. We thank you so much for your patience in alterations and your patronage. Here's wishing you a happy married life.
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Katie
Wedding:
3/16/2013
4.7/5.0
I loved my dress. Even though it took me way over budget, I'm glad I got it. It was a pleasure working with Betsey Robinson.
I loved my dress. Even though it took me way over budget, I'm glad I got it. It was a pleasure working with Betsey Read more...
I loved my dress. Even though it took me way over budget, I'm glad I got it. It was a pleasure working with Betsey Robinson. Read less
Services Used: Dress & Attire
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Christine
Wedding:
9/29/2012
4.7/5.0
Getting my dress from Betsy Robinson's was a wonderful experience! They were great with helping me pick out the perfect dress, fitting it exactly as I wanted, and getting the alterations done quickly! The alterations were were more expensive than I had anticipated; however, the service was so great that it was worth the cost.
Getting my dress from Betsy Robinson's was a wonderful experience! They were great with helping me pick out the perfect Read more...
Getting my dress from Betsy Robinson's was a wonderful experience! They were great with helping me pick out the perfect dress, fitting it exactly as I wanted, and getting the alterations done quickly! The alterations were were more expensive than I had anticipated; however, the service was so great that it was worth the cost. Read less
Services Used: Dress & Attire
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Val
Wedding:
9/15/2012
4.7/5.0
After trying dresses on at nearly every bridal shop in Baltimore and Annapolis, I finally found my dream dress at Betsy Robinson. They have the largest selection out of every bridal salon around, and although I always felt that you have to be a millionaire to go to BR - they have many beautiful dresses for every price range. They are extremely nice and helpful, Vera helped me find a dress and she was awesome. I was very nervous that I wouldn't find "the dress" but we finally did during the Watters trunk show, Vera kept me relaxed through out the entire process!

The alterations were affordable and well done, my only issue was that the "eye" came off for the hook and eye closure, or maybe it was never there at all - so on my wedding day my zipper kept coming down, but the rest of the dress fit like a glove, so my strapless dress stayed up! Just a word of advice to check all of those things when you pick up your dress before your wedding day!

I didn't give as many stars for Flexibility, because they are always so busy, it can be very hard to make appointments to dry on dresses or dress fittings, but they always made it work when we got down to the nitty gritty and the week before my wedding!

I'll be visiting BR again soon to get my dress cleaned and preserved, it's sad to think that I'll never wear it again. But, I am excited to visit the beautiful Betsy Robinson Salon again and admire at all of the beautiful dresses.
After trying dresses on at nearly every bridal shop in Baltimore and Annapolis, I finally found my dream dress at Betsy Read more...
After trying dresses on at nearly every bridal shop in Baltimore and Annapolis, I finally found my dream dress at Betsy Robinson. They have the largest selection out of every bridal salon around, and although I always felt that you have to be a millionaire to go to BR - they have many beautiful dresses for every price range. They are extremely nice and helpful, Vera helped me find a dress and she was awesome. I was very nervous that I wouldn't find "the dress" but we finally did during the Watters trunk show, Vera kept me relaxed through out the entire process!

The alterations were affordable and well done, my only issue was that the "eye" came off for the hook and eye closure, or maybe it was never there at all - so on my wedding day my zipper kept coming down, but the rest of the dress fit like a glove, so my strapless dress stayed up! Just a word of advice to check all of those things when you pick up your dress before your wedding day!

I didn't give as many stars for Flexibility, because they are always so busy, it can be very hard to make appointments to dry on dresses or dress fittings, but they always made it work when we got down to the nitty gritty and the week before my wedding!

I'll be visiting BR again soon to get my dress cleaned and preserved, it's sad to think that I'll never wear it again. But, I am excited to visit the beautiful Betsy Robinson Salon again and admire at all of the beautiful dresses. Read less
Services Used: Dress & Attire
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kcdalziel
Wedding:
4/21/2012
4.7/5.0
ASK FOR MARIA! She is by far the best person to work with at the salon when searching for your dream dress. She has worked with 5 girls I know (including myself) and she was exactly what I needed. When I worked with her, it was my 5th visit to a salon (2nd time at Betsy) and she was able to focus in on what I liked and didn't, and make her recommendations. She is honest about the dresses but there is a sincerity about her truthfulness that does not come across harsh or opinionated. The alterations process was just as wonderful- they have a staff of incredibly talented seamstresses that work their magic. Their is a good range of prices so you should be able to find what you're looking for
ASK FOR MARIA! She is by far the best person to work with at the salon when searching for your dream dress. She has worked Read more...
ASK FOR MARIA! She is by far the best person to work with at the salon when searching for your dream dress. She has worked with 5 girls I know (including myself) and she was exactly what I needed. When I worked with her, it was my 5th visit to a salon (2nd time at Betsy) and she was able to focus in on what I liked and didn't, and make her recommendations. She is honest about the dresses but there is a sincerity about her truthfulness that does not come across harsh or opinionated. The alterations process was just as wonderful- they have a staff of incredibly talented seamstresses that work their magic. Their is a good range of prices so you should be able to find what you're looking for Read less
Services Used: Dress & Attire
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MelBell
Wedding:
8/21/2011
4.7/5.0
Betsy Robinson was such a pleasure. They really went out of their way to accommodate me and help me find the perfect wedding dress and within my budget :) I used them for my bridal party dresses too. Everyone there was so nice and accommodating. The only reason why I gave them a 3.5 for flexibility was because it was a little difficult to schedule my final fitting. Other then that I loved everything about my experience at Betsy Robinson!
Betsy Robinson was such a pleasure. They really went out of their way to accommodate me and help me find the perfect Read more...
Betsy Robinson was such a pleasure. They really went out of their way to accommodate me and help me find the perfect wedding dress and within my budget :) I used them for my bridal party dresses too. Everyone there was so nice and accommodating. The only reason why I gave them a 3.5 for flexibility was because it was a little difficult to schedule my final fitting. Other then that I loved everything about my experience at Betsy Robinson! Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
9/18/2010
4.7/5.0
I shopped at several other stores before finding a dress I loved at Betsy Robinson. They have a great selection of wedding dresses, bridesmaid dresses and accessories. Bridesmaid dresses are discounted when you buy your wedding dress there. Many of my bridesmaids live out of town so it was helpful that they could send in measurements and have their dress shipped to them. I only needed one alteration appointment and the service was good. They also offer cleaning and preserving for after the wedding. It took a while to come back, but was in pristine condition from what I could tell. I couldn't really see the whole dress when it came back because it is in a shrink-wrapped box. I guess that's part of the deal with preservation.

One thing I was disappointed in was my bustle breaking at the wedding reception. The button popped off early in the night, so I kept having it stepped on and people helping me to pin it up all night long.
I shopped at several other stores before finding a dress I loved at Betsy Robinson. They have a great selection of wedding Read more...
I shopped at several other stores before finding a dress I loved at Betsy Robinson. They have a great selection of wedding dresses, bridesmaid dresses and accessories. Bridesmaid dresses are discounted when you buy your wedding dress there. Many of my bridesmaids live out of town so it was helpful that they could send in measurements and have their dress shipped to them. I only needed one alteration appointment and the service was good. They also offer cleaning and preserving for after the wedding. It took a while to come back, but was in pristine condition from what I could tell. I couldn't really see the whole dress when it came back because it is in a shrink-wrapped box. I guess that's part of the deal with preservation.

One thing I was disappointed in was my bustle breaking at the wedding reception. The button popped off early in the night, so I kept having it stepped on and people helping me to pin it up all night long. Read less
Services Used: Dress & Attire
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Cathy and Steve
Wedding:
5/1/2010
4.7/5.0
Betsy Robinson has a great selection of dreses and a helpful staff. They are a busy bridal shop, and we were occasionally kept waiting (although never longer than 10 minutes or so after our appointment time), but other than that, they were very professional and helpful.
Betsy Robinson has a great selection of dreses and a helpful staff. They are a busy bridal shop, and we were occasionally Read more...
Betsy Robinson has a great selection of dreses and a helpful staff. They are a busy bridal shop, and we were occasionally kept waiting (although never longer than 10 minutes or so after our appointment time), but other than that, they were very professional and helpful. Read less
Services Used: Dress & Attire
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dmb71782
Wedding:
10/10/2009
4.7/5.0
I went during a sample sale. After waiting two hours in line we finally got in 30 minutes before they were about to close. I figured that they would try and rush me through the whole process but boy was I wrong. The salesperson was extremely helpful and very patient with me. I ended up finding a dress that I never would have picked on my own and I absolutely love it.
I went during a sample sale. After waiting two hours in line we finally got in 30 minutes before they were about to close. Read more...
I went during a sample sale. After waiting two hours in line we finally got in 30 minutes before they were about to close. I figured that they would try and rush me through the whole process but boy was I wrong. The salesperson was extremely helpful and very patient with me. I ended up finding a dress that I never would have picked on my own and I absolutely love it. Read less
Services Used: Dress & Attire
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10.10.09
Wedding:
10/10/2009
4.7/5.0
Like all bridal salons they keep you within your appointment time. But, they listen really well to what you want and are good to keep you within your price range.

The first lady I had was hilarious and put us all at ease within two minutes. She was great! I ended up buying my gown that day from a trunk show.

Going back for alterations was good although one time the dress was not ready and the lady could not remember who I was even though I had seen her three times. That was a little annoying.

I went to seven places to try on gowns and ended up finding the best selection at Betsy Robinson.

I bought my dress, shoes, veil, and shawl from there and everything was a great quality.

I was also impressed with their selection. It was huge. And I liked the set up of the dressing rooms.
Like all bridal salons they keep you within your appointment time. But, they listen really well to what you want and are Read more...
Like all bridal salons they keep you within your appointment time. But, they listen really well to what you want and are good to keep you within your price range.

The first lady I had was hilarious and put us all at ease within two minutes. She was great! I ended up buying my gown that day from a trunk show.

Going back for alterations was good although one time the dress was not ready and the lady could not remember who I was even though I had seen her three times. That was a little annoying.

I went to seven places to try on gowns and ended up finding the best selection at Betsy Robinson.

I bought my dress, shoes, veil, and shawl from there and everything was a great quality.

I was also impressed with their selection. It was huge. And I liked the set up of the dressing rooms. Read less
Services Used: Dress & Attire
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gennick256
Wedding:
7/17/2009
4.7/5.0
I loved my dress and the bridesmaids dresses...the prices are a little high but worth it. The owner is a very nice lady and most of her staff was too. Some of the girl's that work there were not as nice which made the overall experience a little less perfect.
I loved my dress and the bridesmaids dresses...the prices are a little high but worth it. The owner is a very nice lady Read more...
I loved my dress and the bridesmaids dresses...the prices are a little high but worth it. The owner is a very nice lady and most of her staff was too. Some of the girl's that work there were not as nice which made the overall experience a little less perfect. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/11/2008
4.7/5.0
I went in to try on Dresses, and was pleased with how nice they were, and helpful. They helped me try on several dresses. I narrowed it down to three and came back 3 times to try the dress on before I placed my order. They were very patient and never pressured me to order the gown. I ordered my gown through them and had it altered there. I was very pleased with the service.

I also ordered my bridesmaid, jr. bridesmaid & flower girl dresses through them. Things went very smoothly.
I went in to try on Dresses, and was pleased with how nice they were, and helpful. They helped me try on several dresses. Read more...
I went in to try on Dresses, and was pleased with how nice they were, and helpful. They helped me try on several dresses. I narrowed it down to three and came back 3 times to try the dress on before I placed my order. They were very patient and never pressured me to order the gown. I ordered my gown through them and had it altered there. I was very pleased with the service.

I also ordered my bridesmaid, jr. bridesmaid & flower girl dresses through them. Things went very smoothly. Read less
Services Used: Dress & Attire
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sbastone
Wedding:
8/16/2008
4.7/5.0
The sales staff here is very warm and friendly, and I didn't feel pressured to purchase my dress on the first visit. When I explained that I wanted my mother to be there to see the dress (and make the actual purchase), the woman working with me was understanding. The cost of alterations was very reasonable. The selection of dresses is very large and diverse, despite being a smaller store.
The sales staff here is very warm and friendly, and I didn't feel pressured to purchase my dress on the first visit. When Read more...
The sales staff here is very warm and friendly, and I didn't feel pressured to purchase my dress on the first visit. When I explained that I wanted my mother to be there to see the dress (and make the actual purchase), the woman working with me was understanding. The cost of alterations was very reasonable. The selection of dresses is very large and diverse, despite being a smaller store. Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
Recently Married
4.6/5.0
Betsy Robinson felt like a special place to get a dress. The attendant was helpful with and gave her opinion, but was not pushy. I also bought beautiful bridal jewelry there and I can't wait for it to come in. My first dress fitting is May 10th, so I can't comment on that process yet.
Betsy Robinson felt like a special place to get a dress. The attendant was helpful with and gave her opinion, but was not Read more...
Betsy Robinson felt like a special place to get a dress. The attendant was helpful with and gave her opinion, but was not pushy. I also bought beautiful bridal jewelry there and I can't wait for it to come in. My first dress fitting is May 10th, so I can't comment on that process yet. Read less
Services Used: Dress & Attire
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Kate
Wedding:
9/7/2013
4.6/5.0
Kate, a shopping consultant, at Betsy Robinson Bridal helped both my sister and I find our wedding dresses. She is wonderful! Kate understood exactly the dress that I was looking for. The store has a huge collection and understands budget constraints. After 2 visits, I had not found "the dress." A few weeks later Kate called me to say a dress was coming in for a trunk show that she knew I would love and she was right. We had finally found the perfect dress!

I would also highly recommend working with Rosa for alterations. Rosa is very attentive to detail. She's been working at Betsy's for years and runs the alteration department. She is amazing at making sure the dress fits from the bustle to adjusting the length, etc...

I highly recommend Betsy's! They made me look like a beautiful bride!
Kate, a shopping consultant, at Betsy Robinson Bridal helped both my sister and I find our wedding dresses. She is Read more...
Kate, a shopping consultant, at Betsy Robinson Bridal helped both my sister and I find our wedding dresses. She is wonderful! Kate understood exactly the dress that I was looking for. The store has a huge collection and understands budget constraints. After 2 visits, I had not found "the dress." A few weeks later Kate called me to say a dress was coming in for a trunk show that she knew I would love and she was right. We had finally found the perfect dress!

I would also highly recommend working with Rosa for alterations. Rosa is very attentive to detail. She's been working at Betsy's for years and runs the alteration department. She is amazing at making sure the dress fits from the bustle to adjusting the length, etc...

I highly recommend Betsy's! They made me look like a beautiful bride! Read less
Services Used: Dress & Attire
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Amber
Wedding:
8/10/2013
4.6/5.0
Huge selection and I found the perfect dress! Had some problems with my dress fitting during the week leading up to my wedding but they accomodated me and made fitting/pick up easy. I would HIGHLY recommed Betsy Robinson!
Huge selection and I found the perfect dress! Had some problems with my dress fitting during the week leading up to my Read more...
Huge selection and I found the perfect dress! Had some problems with my dress fitting during the week leading up to my wedding but they accomodated me and made fitting/pick up easy. I would HIGHLY recommed Betsy Robinson! Read less
Services Used: Dress & Attire
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Alexandra
Wedding:
6/8/2013
4.6/5.0
I loved the experience of dress shopping at Betsy Robinson's Bridal. They offer a huge selection of gowns to accommodate any budget. The consultants are very knowledgeable , patient and helpful, especially Kate! :) The alterations on my dress to be honest could have turned out a little better but I am overall still so happy that I went with them.
I loved the experience of dress shopping at Betsy Robinson's Bridal. They offer a huge selection of gowns to accommodate Read more...
I loved the experience of dress shopping at Betsy Robinson's Bridal. They offer a huge selection of gowns to accommodate any budget. The consultants are very knowledgeable , patient and helpful, especially Kate! :) The alterations on my dress to be honest could have turned out a little better but I am overall still so happy that I went with them. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for your kind and constructive review. We are very proud of our staff and our selection. We hope your big day was absolutely amazing, and we will continue to strive to improve our service in all ways possible.
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Anonymous
Wedding:
1+ year ago
4.6/5.0
This was the first bridal shop I visited and after visiting only one other bridal shop I returned to Betsy Robinson's to buy my dress the same day. The consultant who helped me was very attentive, helpful and conscious of staying within my budget. The shop is clean, beautiful and spacious and I felt like I was on "Say yes to the dress". I was so pleased with my dress buying experience. I do have to say that one of the seamstresses who fitted me for my alterations was impatient and not very friendly, but that was about the only negative about my experience, and she is the only reason I didn't rate them 5 stars for all categories. And the alterations were pretty expensive. I went back for 3 fittings and it seemed like every time I went in they had to add some other charge to the alteration cost. I don't have much to compare it to however, so the alterations might just be standard for wedding dresses. My dress was stunning and I felt like a princess all day. So happy with my overall dress buying experience!
This was the first bridal shop I visited and after visiting only one other bridal shop I returned to Betsy Robinson's to Read more...
This was the first bridal shop I visited and after visiting only one other bridal shop I returned to Betsy Robinson's to buy my dress the same day. The consultant who helped me was very attentive, helpful and conscious of staying within my budget. The shop is clean, beautiful and spacious and I felt like I was on "Say yes to the dress". I was so pleased with my dress buying experience. I do have to say that one of the seamstresses who fitted me for my alterations was impatient and not very friendly, but that was about the only negative about my experience, and she is the only reason I didn't rate them 5 stars for all categories. And the alterations were pretty expensive. I went back for 3 fittings and it seemed like every time I went in they had to add some other charge to the alteration cost. I don't have much to compare it to however, so the alterations might just be standard for wedding dresses. My dress was stunning and I felt like a princess all day. So happy with my overall dress buying experience! Read less
Services Used: Dress & Attire
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Blaire
Wedding:
6/16/2012
4.6/5.0
I purchased my wedding dress from Betsy's. They had a great selection of outdoor appropriate, summer wedding gowns. My dress was well priced, however I did not get my alterations there. The first time I went to get fitted , the initial cost was $650! My wedding dress was relatively simple- no lace, no beading, and no bustle required. I had it fitted elsewhere for $350 (which included 3 fittings) and it turned out wonderfully. So yes, I would recommend it for the dress purchase, but would certainly get some other estimates for the alterations.
I purchased my wedding dress from Betsy's. They had a great selection of outdoor appropriate, summer wedding gowns. My Read more...
I purchased my wedding dress from Betsy's. They had a great selection of outdoor appropriate, summer wedding gowns. My dress was well priced, however I did not get my alterations there. The first time I went to get fitted , the initial cost was $650! My wedding dress was relatively simple- no lace, no beading, and no bustle required. I had it fitted elsewhere for $350 (which included 3 fittings) and it turned out wonderfully. So yes, I would recommend it for the dress purchase, but would certainly get some other estimates for the alterations. Read less
Services Used: Dress & Attire
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Eve
Wedding:
10/9/2011
4.6/5.0
My wedding dress was about $600 more at another boutique, so I spoke to Betsy Robinson and was able to get a fair price. Most of the staff was very nice and professional. I know it sounds weird, but I felt a little uncomfortable because everyone seemed overly enthused, therefore it felt insincere. The only other problem is the pricing of other items. The veil I wanted was about $450 and the alterations cost almost $400. I think that's where they make a lot of their money. But overall, I do recommend this boutique because all that matters is fair pricing (on the dress) and on-time delivery and alterations.
My wedding dress was about $600 more at another boutique, so I spoke to Betsy Robinson and was able to get a fair price. Read more...
My wedding dress was about $600 more at another boutique, so I spoke to Betsy Robinson and was able to get a fair price. Most of the staff was very nice and professional. I know it sounds weird, but I felt a little uncomfortable because everyone seemed overly enthused, therefore it felt insincere. The only other problem is the pricing of other items. The veil I wanted was about $450 and the alterations cost almost $400. I think that's where they make a lot of their money. But overall, I do recommend this boutique because all that matters is fair pricing (on the dress) and on-time delivery and alterations. Read less
Services Used: Dress & Attire
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Kimm
Wedding:
6/25/2011
4.6/5.0
I had a very difficult time finding a wedding dress and Betsy Robinson's staff was always very patient and nice to me. The first time I went I did not find a dress, but I went back on a weekday evening when they weren't as busy and was able to finally find one (after trying on about 50 from all different shops). I also got my dress altered here and she did an amazing job. My bridesmaids got their dresses from here too. Everyone on the staff was helpful, kind, and very professional. I would recommend going here to any bride.
I had a very difficult time finding a wedding dress and Betsy Robinson's staff was always very patient and nice to me. The Read more...
I had a very difficult time finding a wedding dress and Betsy Robinson's staff was always very patient and nice to me. The first time I went I did not find a dress, but I went back on a weekday evening when they weren't as busy and was able to finally find one (after trying on about 50 from all different shops). I also got my dress altered here and she did an amazing job. My bridesmaids got their dresses from here too. Everyone on the staff was helpful, kind, and very professional. I would recommend going here to any bride. Read less
Services Used: Dress & Attire
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Elle
Wedding:
5/21/2011
4.6/5.0
My initial experience with Betsy Robinson’s was great. Rose was my consultant and she made me feel like a princess. The after sales service left a little to be desired, mainly the girl who did my alterations. She just couldn’t get it right and she had a bit of an attitude. After about 5 trips and 5 days before my wedding they brought out someone else and she fixed my dress while I was still wearing it! Overall I would definitely recommend this store. My dress was absolutely beautiful!
My initial experience with Betsy Robinson’s was great. Rose was my consultant and she made me feel like a princess. The Read more...
My initial experience with Betsy Robinson’s was great. Rose was my consultant and she made me feel like a princess. The after sales service left a little to be desired, mainly the girl who did my alterations. She just couldn’t get it right and she had a bit of an attitude. After about 5 trips and 5 days before my wedding they brought out someone else and she fixed my dress while I was still wearing it! Overall I would definitely recommend this store. My dress was absolutely beautiful! Read less
Services Used: Dress & Attire
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Julie
Wedding:
5/14/2011
4.6/5.0
Betsy Robinson did such a wonderful job with my dress! I got so many compliments on it. I went there as my first appointment with that intention that I wasn't going to buy there because they were out of my price range, but our consultant Stefanie made the experience so wonderful and I had already found a dress that I loved that was too far over budget! We went to a couple other shops afterward and couldn't believe the difference in customer service. Venus Bridal in Columbia was so awful and the woman who was helping us was so unbelievably rude and unprofessional, there was no way I was going to deal with these people for several more appointments just to save a few bucks. I immediately returned to Betsy to ensure that I would be dealing with only friendly, professional people. I bought my dress and every time I returned for fittings, etc., I received the same quality of experience. The did a wonderful job on the alterations and my costs we at a minimum. Trust me, if you are shopping for a dress around Baltimore make sure you stop there!
Betsy Robinson did such a wonderful job with my dress! I got so many compliments on it. I went there as my first Read more...
Betsy Robinson did such a wonderful job with my dress! I got so many compliments on it. I went there as my first appointment with that intention that I wasn't going to buy there because they were out of my price range, but our consultant Stefanie made the experience so wonderful and I had already found a dress that I loved that was too far over budget! We went to a couple other shops afterward and couldn't believe the difference in customer service. Venus Bridal in Columbia was so awful and the woman who was helping us was so unbelievably rude and unprofessional, there was no way I was going to deal with these people for several more appointments just to save a few bucks. I immediately returned to Betsy to ensure that I would be dealing with only friendly, professional people. I bought my dress and every time I returned for fittings, etc., I received the same quality of experience. The did a wonderful job on the alterations and my costs we at a minimum. Trust me, if you are shopping for a dress around Baltimore make sure you stop there! Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
10/16/2010
4.6/5.0
I had a great experience picking out my dress at Betsy Robinson. I loved the woman who helped me (Estelle). She listened to me and made some really great points about different dresses. I ended up loving a dress but not its straps. She spoke with the designer and had them make the dress strapless which I loved. The fittings process went very smoothly. At one point they did say I owed money for an alternation that I had already paid for but when I pointed out the mistake, they were very nice and apologized. When I went to pick up the gown, it was ready to go. Overall I had a wonderful experience and have recommended it to several friends who are engaged.
I had a great experience picking out my dress at Betsy Robinson. I loved the woman who helped me (Estelle). She listened Read more...
I had a great experience picking out my dress at Betsy Robinson. I loved the woman who helped me (Estelle). She listened to me and made some really great points about different dresses. I ended up loving a dress but not its straps. She spoke with the designer and had them make the dress strapless which I loved. The fittings process went very smoothly. At one point they did say I owed money for an alternation that I had already paid for but when I pointed out the mistake, they were very nice and apologized. When I went to pick up the gown, it was ready to go. Overall I had a wonderful experience and have recommended it to several friends who are engaged. Read less
Services Used: Dress & Attire
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lizzybeth84
Wedding:
10/2/2010
4.6/5.0
I had heard from people that they are extremely snooty at Betsy Robinson. I have to say they lived up to that reputation at first when i went to pick out my dress. No one really gave me the time of day until they saw i was getting married at one of the most expensive venues in Baltimore. After that everything went perfectly, but i gotta say that turned me off a bit but they were the only dress shop in the area that carried the brand i wanted.
I had heard from people that they are extremely snooty at Betsy Robinson. I have to say they lived up to that reputation Read more...
I had heard from people that they are extremely snooty at Betsy Robinson. I have to say they lived up to that reputation at first when i went to pick out my dress. No one really gave me the time of day until they saw i was getting married at one of the most expensive venues in Baltimore. After that everything went perfectly, but i gotta say that turned me off a bit but they were the only dress shop in the area that carried the brand i wanted. Read less
Services Used: Dress & Attire
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TiRo
Wedding:
10/10/2009
4.6/5.0
Everyone said that my dress looked like it was custom made for me, thanks for making me look good :o)
Everyone said that my dress looked like it was custom made for me, thanks for making me look good :o)
Everyone said that my dress looked like it was custom made for me, thanks for making me look good :o) Read less
Services Used: Dress & Attire
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Sandi
Wedding:
5/29/2009
4.6/5.0
I went to Betsy Robinson's first to go dress shopping and didn't need to go elsewhere - I had found my dress! Every other bride in Baltimore that I know got her dress at Betsy Robinson, so I knew going in that I wouldn't have to worry... Additionally, the sales lady was very helpful, patient and helpful. She was honest with me about what worked, what didn't and didn't judge me when I threw out my budget. She pointed me to dresses within my budget and offered suggestions on what brands to look for... I LOVED my dress. It was PERFECT!
I went to Betsy Robinson's first to go dress shopping and didn't need to go elsewhere - I had found my dress! Every other Read more...
I went to Betsy Robinson's first to go dress shopping and didn't need to go elsewhere - I had found my dress! Every other bride in Baltimore that I know got her dress at Betsy Robinson, so I knew going in that I wouldn't have to worry... Additionally, the sales lady was very helpful, patient and helpful. She was honest with me about what worked, what didn't and didn't judge me when I threw out my budget. She pointed me to dresses within my budget and offered suggestions on what brands to look for... I LOVED my dress. It was PERFECT! Read less
Services Used: Dress & Attire
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Samantha
Wedding:
2/7/2009
4.6/5.0
I loved this bridal shop. Betsy herself came out to help me and take a look at my dress as we went thru the alterations. I saw my dress in a magazine and knew that was the one. I only had 4 months before my wedding and she and all the girls there made it happen. They were all wonderful. And we don't live close so it was over an hour drive out there, but definitely worth it! I'd highly recommend checking it out:)
I loved this bridal shop. Betsy herself came out to help me and take a look at my dress as we went thru the alterations. I Read more...
I loved this bridal shop. Betsy herself came out to help me and take a look at my dress as we went thru the alterations. I saw my dress in a magazine and knew that was the one. I only had 4 months before my wedding and she and all the girls there made it happen. They were all wonderful. And we don't live close so it was over an hour drive out there, but definitely worth it! I'd highly recommend checking it out:) Read less
Services Used: Dress & Attire
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lauren
Wedding:
11/1/2008
4.6/5.0
I absolutely loved my dress! It was gorgeous and I got so may compliments on it! I had an amazing salesgirl (Jenn), she was so helpful and honest... I couldn't have done it without her. I was able to get my tiara, earrings, veil, bridesmaid dresses, and dress all in one spot! Perfect!
I absolutely loved my dress! It was gorgeous and I got so may compliments on it! I had an amazing salesgirl (Jenn), she Read more...
I absolutely loved my dress! It was gorgeous and I got so may compliments on it! I had an amazing salesgirl (Jenn), she was so helpful and honest... I couldn't have done it without her. I was able to get my tiara, earrings, veil, bridesmaid dresses, and dress all in one spot! Perfect! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your kind comment. We do strive to assist our brides in having the best day for the beginning of their married life. Best Wishes!!
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jnbwed
Wedding:
5/17/2008
4.6/5.0
I loved Betsy's. To begin the process we thought we had already found the dress at another location but we already had the appointment so we hiked all the way to Baltimore. Boy was it worth it! Our first sales rep was unfortunately not a pleasant experience but we loved the dress. We spoke with Betsy and we never dealt with that rep again. She was definitely an annomoly and they have a lot of people you can deal with. In the end we got my wedding gown, all the bridesmaids, my hair jewelry, veil, jewelry, rehearsal dress and alterations done at Betsy's. The have a fantastic selection of dresses from many many designer names. The people are very very sweet and informative and Betsy and her daughters are truly a delight. We were a bit putoff by the seamstress we had for the alterations. My mother had noticed that my bustle was lower on one side vs the other and mentioned it to her. Maybe she was tired and wanted to go home, she said it was how the crinoline was poufed. The next appointment we came to pick up the dress and the seamstress notices that the bustle is lower on one side vs the other..... we could have gotten in fixed the first time we had taken note of it. Instead we had to hike up to Baltimore (we live an hour away) another time to pick the dress up the day before the wedding. I would suggest if you notice anything with the seamstress, put your foot down, there are others not just the one so it may be an isolated incident as well. Overall I loved it there and plan to go back and say Hi to everyone and bring pictures. I'd highly recommend!
I loved Betsy's. To begin the process we thought we had already found the dress at another location but we already had the Read more...
I loved Betsy's. To begin the process we thought we had already found the dress at another location but we already had the appointment so we hiked all the way to Baltimore. Boy was it worth it! Our first sales rep was unfortunately not a pleasant experience but we loved the dress. We spoke with Betsy and we never dealt with that rep again. She was definitely an annomoly and they have a lot of people you can deal with. In the end we got my wedding gown, all the bridesmaids, my hair jewelry, veil, jewelry, rehearsal dress and alterations done at Betsy's. The have a fantastic selection of dresses from many many designer names. The people are very very sweet and informative and Betsy and her daughters are truly a delight. We were a bit putoff by the seamstress we had for the alterations. My mother had noticed that my bustle was lower on one side vs the other and mentioned it to her. Maybe she was tired and wanted to go home, she said it was how the crinoline was poufed. The next appointment we came to pick up the dress and the seamstress notices that the bustle is lower on one side vs the other..... we could have gotten in fixed the first time we had taken note of it. Instead we had to hike up to Baltimore (we live an hour away) another time to pick the dress up the day before the wedding. I would suggest if you notice anything with the seamstress, put your foot down, there are others not just the one so it may be an isolated incident as well. Overall I loved it there and plan to go back and say Hi to everyone and bring pictures. I'd highly recommend! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
11/3/2007
4.6/5.0
I bought my dress at the Anne Barge trunk show and everyone was extremely helpful. I received 10% since it was a trunk show and my bridemaids also received 10% off of their dresses. I was notified as soon as anything was needed and when my dress and accessories arrived. The day before the wedding there was a mix up at the dry cleaners and my dress could not be pressed so I contacted Betsy Robinson and they had my dress pressed and ready to go in just a couple hours.
I bought my dress at the Anne Barge trunk show and everyone was extremely helpful. I received 10% since it was a trunk Read more...
I bought my dress at the Anne Barge trunk show and everyone was extremely helpful. I received 10% since it was a trunk show and my bridemaids also received 10% off of their dresses. I was notified as soon as anything was needed and when my dress and accessories arrived. The day before the wedding there was a mix up at the dry cleaners and my dress could not be pressed so I contacted Betsy Robinson and they had my dress pressed and ready to go in just a couple hours. Read less
Services Used: Dress & Attire
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KWeimert
Wedding:
6/16/2007
4.6/5.0
From the moment I made my appointment after a horrifying first experience with a boutique in Annapolis I felt I was in great hands. My consultant was Stephanie and she kept me with dresses that were well within my budget and really understood what I was looking for. I was not only looking for the perfect dress but a business that I knew would take care of me. Since then, I have referred several brides who looked no further and bought their dress at Betsy’s with a great experience too.
From the moment I made my appointment after a horrifying first experience with a boutique in Annapolis I felt I was in Read more...
From the moment I made my appointment after a horrifying first experience with a boutique in Annapolis I felt I was in great hands. My consultant was Stephanie and she kept me with dresses that were well within my budget and really understood what I was looking for. I was not only looking for the perfect dress but a business that I knew would take care of me. Since then, I have referred several brides who looked no further and bought their dress at Betsy’s with a great experience too. Read less
Services Used: Dress & Attire
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Melissa Fay
Wedding:
10/21/2006
4.6/5.0
Located just south of Baltimore, this locale may sound far for the average Washingtonian Bride, but every single one of my friends has used this place. The reason... they have the largest selection of designer gowns within a 100 mile radius. Of course I tried Neimans, Saks, and a couple of local places first, but went with BR in the end. Plus their staff was amazing and like I said, they have every dress imaginable.

Suggestion, when making an appt, call way in advance and get the first available of the day, this will ensure that you avoid potential madness for girls picking-up dresses and regular customers. I think the store opens at 10 am, but you can get a 9am appt. I went on a Saturday Morning at 9am and it was great. Also, Betsy Robinson was there and totally chatted with my mom, this decreased her stress levels and mine:)

On a personal level, I just knew I was either going to get a Reem Acra or a Badgley Mischka dress, as they were my favorite designers. The BM dresses were less impressive in person than they were to me in the ads and the Reem's we're simply incredible, the beading was unbelievable! I went with the Reem Dress and was thrilled, also, my mom was thrilled to get it at a 10% discount!

Some added advice: Weddings are suppose to be fun, so if you have a free morning or afternoon, go down to the local Barnes and Nobel, grab a cup of coffee and thumb through the latest wedding magazines. Trends and styles are ever-changing, so it's a fun way to see what's out there without spending precious dollars. Also, just because it looks amazing in a magazine, doesn't mean it will work in reality, so keep few styles in mind, but remain open to other possibilities.

Good Luck!
Melissa Fay
Located just south of Baltimore, this locale may sound far for the average Washingtonian Bride, but every single one of my Read more...
Located just south of Baltimore, this locale may sound far for the average Washingtonian Bride, but every single one of my friends has used this place. The reason... they have the largest selection of designer gowns within a 100 mile radius. Of course I tried Neimans, Saks, and a couple of local places first, but went with BR in the end. Plus their staff was amazing and like I said, they have every dress imaginable.

Suggestion, when making an appt, call way in advance and get the first available of the day, this will ensure that you avoid potential madness for girls picking-up dresses and regular customers. I think the store opens at 10 am, but you can get a 9am appt. I went on a Saturday Morning at 9am and it was great. Also, Betsy Robinson was there and totally chatted with my mom, this decreased her stress levels and mine:)

On a personal level, I just knew I was either going to get a Reem Acra or a Badgley Mischka dress, as they were my favorite designers. The BM dresses were less impressive in person than they were to me in the ads and the Reem's we're simply incredible, the beading was unbelievable! I went with the Reem Dress and was thrilled, also, my mom was thrilled to get it at a 10% discount!

Some added advice: Weddings are suppose to be fun, so if you have a free morning or afternoon, go down to the local Barnes and Nobel, grab a cup of coffee and thumb through the latest wedding magazines. Trends and styles are ever-changing, so it's a fun way to see what's out there without spending precious dollars. Also, just because it looks amazing in a magazine, doesn't mean it will work in reality, so keep few styles in mind, but remain open to other possibilities.

Good Luck!
Melissa Fay Read less
Services Used: Dress & Attire
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Kate
Wedding:
6/24/2006
4.6/5.0
Services Used: Dress & Attire
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Dara
Wedding:
12/7/2013
4.5/5.0
Betsy Robinson provided Superb service. My dress was altered to the tee. They have a beautiful selection. My bridesmaids got there dress From here and received 10% off since I purchased dress.
Betsy Robinson provided Superb service. My dress was altered to the tee. They have a beautiful selection. My bridesmaids Read more...
Betsy Robinson provided Superb service. My dress was altered to the tee. They have a beautiful selection. My bridesmaids got there dress From here and received 10% off since I purchased dress. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so happy you had a great experience and that your gown fit you exactly the way it should! Thank you for reviewing our salon and congratulations again.
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Very good service and quality.
Very good service and quality.
Very good service and quality. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks for your kind words. We are glad you had a great experience and we hope you had a great day.
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Anonymous
Wedding:
1+ year ago
4.5/5.0
The girl who sold me my gown was amazing. The lady who sold my girls their bridesmaid dresses seemed to just want to get us out the door. The ladies in alterations did a great job. Definitely need to make appointments in advance if you are getting married during "wedding season" they are super busy.
The girl who sold me my gown was amazing. The lady who sold my girls their bridesmaid dresses seemed to just want to get Read more...
The girl who sold me my gown was amazing. The lady who sold my girls their bridesmaid dresses seemed to just want to get us out the door. The ladies in alterations did a great job. Definitely need to make appointments in advance if you are getting married during "wedding season" they are super busy. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you so much for posting a constructive review of our salon. We are very proud of all of our sales consultants, and we are sorry if you or your party felt rushed at any point during your experience with us. We are certainly subject to the swell of busy bridal season, but we will always make every effort to accommodate our brides. We hope that your big day was wonderful, and we thank you for letting us share in it.

Best wishes from the Betsy Team.
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Stephanie
Wedding:
3/16/2013
4.5/5.0
The saleslady (Joy) was great. She brought great dresses within our budget, made good suggestions and adjusted the selection based on my responses to each dress. The seamstress did a great job so only one fitting (plus final) was necessary. All the girls at the shop were friendly, complimentary and very helpful. It was a very pleasant experience with no problems at all.
The saleslady (Joy) was great. She brought great dresses within our budget, made good suggestions and adjusted the Read more...
The saleslady (Joy) was great. She brought great dresses within our budget, made good suggestions and adjusted the selection based on my responses to each dress. The seamstress did a great job so only one fitting (plus final) was necessary. All the girls at the shop were friendly, complimentary and very helpful. It was a very pleasant experience with no problems at all. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Great selection and great staff. I enjoyed my experience very much.
Great selection and great staff. I enjoyed my experience very much.
Great selection and great staff. I enjoyed my experience very much. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
I had a great experience at Betsy Robinson. My dress was fairly elaborate, and it took a lot of tweaking to get it to a place I was comfortable and happy. That really is their goal there - to make sure you walk away happy and excited to walk down the aisle in what you're wearing. Ulga was a fantastic seamstress. Dealing with Betsy, Maria and the rest of the staff was very enjoyable each time.
I had a great experience at Betsy Robinson. My dress was fairly elaborate, and it took a lot of tweaking to get it to a Read more...
I had a great experience at Betsy Robinson. My dress was fairly elaborate, and it took a lot of tweaking to get it to a place I was comfortable and happy. That really is their goal there - to make sure you walk away happy and excited to walk down the aisle in what you're wearing. Ulga was a fantastic seamstress. Dealing with Betsy, Maria and the rest of the staff was very enjoyable each time. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We are so happy you had such a great experience at Betsy’s. We are so grateful that you chose us to be a part of such a monumental day. A happy bride makes us very happy and we appreciate you taking the time to evaluate our service. It helps us improve on our weaknesses and reminds us of our strengths. Thank you very much and congratulations.
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Rebecca
Wedding:
7/13/2012
4.5/5.0
I had a fantastic experience at Betsy Robinson- it was actually the only bridal store I went to, as I walked out that first day with a sample dress!

Katie W. was my consultant, and she was great. I brought in pictures of dress that I liked, so she had a pretty good idea of my style before we starting pulling dresses for me to try on. She ended up picking my dress, which was *perfect* for me. She respected the budget that I gave, wasn't pushy at all, and showed me more dresses that were well below my maximum budget than near it, which I appreciated.

I had alterations done elsewhere, so I can't comment on that part of their business.
I had a fantastic experience at Betsy Robinson- it was actually the only bridal store I went to, as I walked out that Read more...
I had a fantastic experience at Betsy Robinson- it was actually the only bridal store I went to, as I walked out that first day with a sample dress!

Katie W. was my consultant, and she was great. I brought in pictures of dress that I liked, so she had a pretty good idea of my style before we starting pulling dresses for me to try on. She ended up picking my dress, which was *perfect* for me. She respected the budget that I gave, wasn't pushy at all, and showed me more dresses that were well below my maximum budget than near it, which I appreciated.

I had alterations done elsewhere, so I can't comment on that part of their business. Read less
Services Used: Dress & Attire
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Juli
Wedding:
6/16/2012
4.5/5.0
I had Maria and she really is the best! She bent over backwards for me both with getting the sample dress (they didn't have it originally) and the pricing. I also received cards from her as well! Ask for Maria, she really is sweet and caring. And I suppose the fact that her gown and mine were made by the same designer didn't hurt either!
My alterations did add up and at one point I tried to change an appt and got a absurd reason why I couldn't. Also, the cost of the underskirt and bra was a little high, but this store isn't a cheapo store either. Beautiful high end dresses! I'd recommend this store in a heart beat
I had Maria and she really is the best! She bent over backwards for me both with getting the sample dress (they didn't Read more...
I had Maria and she really is the best! She bent over backwards for me both with getting the sample dress (they didn't have it originally) and the pricing. I also received cards from her as well! Ask for Maria, she really is sweet and caring. And I suppose the fact that her gown and mine were made by the same designer didn't hurt either!
My alterations did add up and at one point I tried to change an appt and got a absurd reason why I couldn't. Also, the cost of the underskirt and bra was a little high, but this store isn't a cheapo store either. Beautiful high end dresses! I'd recommend this store in a heart beat Read less
Services Used: Dress & Attire
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Sarah
Wedding:
10/9/2011
4.5/5.0
I must recommend Maria at Betsy Robinson. She's hilarious and ridiculously helpful. I knew what dress I wanted, tried a few others on, but we both agreed that my non-existent butt looked like it existed in the dress I wanted. She met my budget and helped out with all of the bridesmaids dresses.

We did have some issues with the bridesmaids dresses. We purchased all of them through the store. The sizing was way off on a couple of them. One of my bridesmaids had to take the bust in 3" and the waist in 5". The maternity dress that another bought, was large enough to literally fit my bridesmaid and her husband into. She was told to purchase a 22, bought a 16 because she thought the sizing was outrageously off, and ended up need a ridiculous amount of tailoring. However, after seeing the sizing issues with the dress, the tailors at Betsy Robinson made all the alterations (sans the hem) without charging her.

Overall I really think they really did a great job
I must recommend Maria at Betsy Robinson. She's hilarious and ridiculously helpful. I knew what dress I wanted, tried a Read more...
I must recommend Maria at Betsy Robinson. She's hilarious and ridiculously helpful. I knew what dress I wanted, tried a few others on, but we both agreed that my non-existent butt looked like it existed in the dress I wanted. She met my budget and helped out with all of the bridesmaids dresses.

We did have some issues with the bridesmaids dresses. We purchased all of them through the store. The sizing was way off on a couple of them. One of my bridesmaids had to take the bust in 3" and the waist in 5". The maternity dress that another bought, was large enough to literally fit my bridesmaid and her husband into. She was told to purchase a 22, bought a 16 because she thought the sizing was outrageously off, and ended up need a ridiculous amount of tailoring. However, after seeing the sizing issues with the dress, the tailors at Betsy Robinson made all the alterations (sans the hem) without charging her.

Overall I really think they really did a great job Read less
Services Used: Dress & Attire
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Jessica
Wedding:
10/7/2011
4.5/5.0
Lovely staff, beautiful place. I was very happy with the service I received.
Lovely staff, beautiful place. I was very happy with the service I received.
Lovely staff, beautiful place. I was very happy with the service I received. Read less
Services Used: Dress & Attire
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Turtle
Wedding:
11/7/2010
4.5/5.0
The staff was very professional and allowed me to try on as many dresses as I liked until I found the right one - which I did :D Everything went smoothly - from dress shopping to picking up the final dress with the alterations. The only hiccup was that I had the original neckline changed from a swoop to a sweetheart and they cut the sweetheart a bit lower than I had anticipated, which resulted in my bra peaking out slightly sometimes while dancing the night away. I had to readjust the top a bit every now and then, but it didn't hinder my enjoyment of the evening and I still love my dress!
The staff was very professional and allowed me to try on as many dresses as I liked until I found the right one - which I Read more...
The staff was very professional and allowed me to try on as many dresses as I liked until I found the right one - which I did :D Everything went smoothly - from dress shopping to picking up the final dress with the alterations. The only hiccup was that I had the original neckline changed from a swoop to a sweetheart and they cut the sweetheart a bit lower than I had anticipated, which resulted in my bra peaking out slightly sometimes while dancing the night away. I had to readjust the top a bit every now and then, but it didn't hinder my enjoyment of the evening and I still love my dress! Read less
Services Used: Dress & Attire
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lz
Wedding:
10/10/2009
4.5/5.0
The selection of dresses is great and they price matched my dress for me. The alterations were expensive, but turned out great and on time.
The selection of dresses is great and they price matched my dress for me. The alterations were expensive, but turned out Read more...
The selection of dresses is great and they price matched my dress for me. The alterations were expensive, but turned out great and on time. Read less
Services Used: Dress & Attire
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Karen
Wedding:
8/16/2009
4.5/5.0
Make sure to make an appointment. We ended up getting lost on the way and unfortunately that cut our time down. Don't make it close to closing-I felt a little rushed. The lady who helped me was awesome, she immediately said I would have to look at the dresses that were being sold off the rack since my lack of time(4 months til the wedding), she was quick and to the point, I think I tried nearly 20 dresses on in a short period of time. It was pretty amazing-the last dress was the one! I'm not sure if you're looking to buy a dress to order but as far as buying off the rack it was a great deal-it was in fairly good condition. I had to get it altered to fit me better since it was a few sizes too large. Overall I think my experience there was good. The dress was in fairly good condition, there were a few faint stains which were mostly cut off when it got altered but if I had more time to think about it I would have asked for a discount because of it.
Make sure to make an appointment. We ended up getting lost on the way and unfortunately that cut our time down. Don't make Read more...
Make sure to make an appointment. We ended up getting lost on the way and unfortunately that cut our time down. Don't make it close to closing-I felt a little rushed. The lady who helped me was awesome, she immediately said I would have to look at the dresses that were being sold off the rack since my lack of time(4 months til the wedding), she was quick and to the point, I think I tried nearly 20 dresses on in a short period of time. It was pretty amazing-the last dress was the one! I'm not sure if you're looking to buy a dress to order but as far as buying off the rack it was a great deal-it was in fairly good condition. I had to get it altered to fit me better since it was a few sizes too large. Overall I think my experience there was good. The dress was in fairly good condition, there were a few faint stains which were mostly cut off when it got altered but if I had more time to think about it I would have asked for a discount because of it. Read less
Services Used: Dress & Attire
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Nancy
Wedding:
8/1/2009
4.5/5.0
Was able to find my dress here at a great cost thanks to all their trunk shows.

One of the few salons in the DC area that carry Amsale!
Was able to find my dress here at a great cost thanks to all their trunk shows.

One of the few salons in the DC Read more...
Was able to find my dress here at a great cost thanks to all their trunk shows.

One of the few salons in the DC area that carry Amsale! Read less
Services Used: Dress & Attire
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Brianna
Wedding:
7/18/2009
4.5/5.0
I fell in love with my gown the moment they brought it into the room. It was after going to many other salons (4) and after having tried on all the dresses I had picked myself. My dress was selected by the consultant after I thought I was walking out empty-handed. They were having a trunk sale, and this was one of the dresses in the trunk sale. Because of that, I got 10% off, which was phenomenal. The alterations were perfect as well-- I never once had to worry about my dress falling off or slipping or anything. They were very concerned with good customer service. At one of my appointments, they were running 10 minutes late, and they apologized profusely and Betsey herself assisted me on that appointment. If you like good service, go here!
I fell in love with my gown the moment they brought it into the room. It was after going to many other salons (4) and Read more...
I fell in love with my gown the moment they brought it into the room. It was after going to many other salons (4) and after having tried on all the dresses I had picked myself. My dress was selected by the consultant after I thought I was walking out empty-handed. They were having a trunk sale, and this was one of the dresses in the trunk sale. Because of that, I got 10% off, which was phenomenal. The alterations were perfect as well-- I never once had to worry about my dress falling off or slipping or anything. They were very concerned with good customer service. At one of my appointments, they were running 10 minutes late, and they apologized profusely and Betsey herself assisted me on that appointment. If you like good service, go here! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
9/20/2008
4.5/5.0
I got a beautiful dress for a great price! The dress I found at Betsy's was comparable to prices at David's yet it was much higher quality and so was the service. The service at Betsy Robinson's was professional and friendly. They also kept our price range in mind and did not take us to the higher priced gowns without permission or us asking.
I got a beautiful dress for a great price! The dress I found at Betsy's was comparable to prices at David's yet it was Read more...
I got a beautiful dress for a great price! The dress I found at Betsy's was comparable to prices at David's yet it was much higher quality and so was the service. The service at Betsy Robinson's was professional and friendly. They also kept our price range in mind and did not take us to the higher priced gowns without permission or us asking. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your kind comment. We are so happy that you were able to find your gown with us. Best Wishes on your marriage!!
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Meghan
Wedding:
5/13/2006
4.5/5.0
What a beautiful wedding shop. I had the upmost service at Betsy Robinson's. Highly recommend....beautiful wedding dresses.
What a beautiful wedding shop. I had the upmost service at Betsy Robinson's. Highly recommend....beautiful wedding Read more...
What a beautiful wedding shop. I had the upmost service at Betsy Robinson's. Highly recommend....beautiful wedding dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.4/5.0
Betsey Robinsons has a very large selection of bridal gowns as well as bridesmaid dresses. I found shopping there to be a nice experience - I bought my gown and bridesmaid dresses there. All the designers they carry are top quality, and can lean towards the more expensive side, but trunk shows and sales always help. I am really happy about my wedding gown and would recommend Betsey's.
Betsey Robinsons has a very large selection of bridal gowns as well as bridesmaid dresses. I found shopping there to be a Read more...
Betsey Robinsons has a very large selection of bridal gowns as well as bridesmaid dresses. I found shopping there to be a nice experience - I bought my gown and bridesmaid dresses there. All the designers they carry are top quality, and can lean towards the more expensive side, but trunk shows and sales always help. I am really happy about my wedding gown and would recommend Betsey's. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
10/13/2012
4.4/5.0
I had been dress shopping several times before coming to Betsy Robinson. I was a little nervous at first, thinking that it may be out of my price range, but they have plenty to choose from no matter your budget! Vera was my consultant and I found "the dress" with the second or third one I tried on at Betsy. It was such an amazing moment, and still is one of my favorite parts about the whole wedding experience. Everything went great and my dress came in with plenty of time for alterations. I needed a lot of alterations to my dress because I lost 30 pounds. Elena did a wonderful job and I felt incredible in it on my wedding day! Looking back, I think that the alterations were very pricey, and I wish I would have considered getting another opinion or taking it somewhere else to complete the alterations. But all in all, it was a good experience!
I had been dress shopping several times before coming to Betsy Robinson. I was a little nervous at first, thinking that it Read more...
I had been dress shopping several times before coming to Betsy Robinson. I was a little nervous at first, thinking that it may be out of my price range, but they have plenty to choose from no matter your budget! Vera was my consultant and I found "the dress" with the second or third one I tried on at Betsy. It was such an amazing moment, and still is one of my favorite parts about the whole wedding experience. Everything went great and my dress came in with plenty of time for alterations. I needed a lot of alterations to my dress because I lost 30 pounds. Elena did a wonderful job and I felt incredible in it on my wedding day! Looking back, I think that the alterations were very pricey, and I wish I would have considered getting another opinion or taking it somewhere else to complete the alterations. But all in all, it was a good experience! Read less
Services Used: Dress & Attire
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Renee
Wedding:
10/13/2012
4.4/5.0
All of the staff at B.R. were always friendly, patient, and considerate during my appointments. The quality and selection of bridal gowns and bridesmaids dresses from which to choose was extensive and of the highest quality. My only complaints would be that I had to call the salon to see why my bridesmaids dresses hadn't come in yet (past the projected point of when they would come in), only to be told that they had arrived 3 weeks prior- although nobody had contacted me to tell me this. Additionally, I to wait 45 minutes past my scheduled appointment time for my last fitting because they were so busy and appeared to be slightly understaffed that day. Overall, I'd say my experience was still very good overall!
All of the staff at B.R. were always friendly, patient, and considerate during my appointments. The quality and selection Read more...
All of the staff at B.R. were always friendly, patient, and considerate during my appointments. The quality and selection of bridal gowns and bridesmaids dresses from which to choose was extensive and of the highest quality. My only complaints would be that I had to call the salon to see why my bridesmaids dresses hadn't come in yet (past the projected point of when they would come in), only to be told that they had arrived 3 weeks prior- although nobody had contacted me to tell me this. Additionally, I to wait 45 minutes past my scheduled appointment time for my last fitting because they were so busy and appeared to be slightly understaffed that day. Overall, I'd say my experience was still very good overall! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
9/24/2011
4.4/5.0
I got my wedding dress at Betsy Robinson's, and the overall experience was very good. They worked with me to figure out my price range and style that I was looking for, and I ended up finding my dress after only 4 tries! Unfortunately, I did have to go in several times for alterations, when it should probably have only taken 1 or 2 visits, but in the end I got the beautiful dress that I wanted. I will say that the salespeople are very pushy, and during my inital visit, they pushed jewelry and a veil on me, which felt very overwhelming. I ended up buying the veil they thrust upon me, only to end up buying a second one later on because I didn't like the style of the first one.
I got my wedding dress at Betsy Robinson's, and the overall experience was very good. They worked with me to figure out my Read more...
I got my wedding dress at Betsy Robinson's, and the overall experience was very good. They worked with me to figure out my price range and style that I was looking for, and I ended up finding my dress after only 4 tries! Unfortunately, I did have to go in several times for alterations, when it should probably have only taken 1 or 2 visits, but in the end I got the beautiful dress that I wanted. I will say that the salespeople are very pushy, and during my inital visit, they pushed jewelry and a veil on me, which felt very overwhelming. I ended up buying the veil they thrust upon me, only to end up buying a second one later on because I didn't like the style of the first one. Read less
Services Used: Dress & Attire
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Tracey
Wedding:
4/30/2010
4.4/5.0
They have everything you need from the dress, to shoes, to all your accessories. I was quite pleased the the service of care I received from the staff at Betsy's. They don't just try to sell you any dress they make sure it suits your body type so you look your best. The sempstress they have on staff are great, miracle workers. They are professional, knowledgeable, friendly & personable. It was my pleasure working with them. They provide you with all the information you need to complete your attire for your special day.
They have everything you need from the dress, to shoes, to all your accessories. I was quite pleased the the service of Read more...
They have everything you need from the dress, to shoes, to all your accessories. I was quite pleased the the service of care I received from the staff at Betsy's. They don't just try to sell you any dress they make sure it suits your body type so you look your best. The sempstress they have on staff are great, miracle workers. They are professional, knowledgeable, friendly & personable. It was my pleasure working with them. They provide you with all the information you need to complete your attire for your special day. Read less
Services Used: Dress & Attire
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Vigurl
Wedding:
7/12/2009
4.4/5.0
Got my designer dress cash and carry for less than $500. Nothing to complain about here although I did not feel I got personalized attention from the sales lady. For that price What should I expect right?
Got my designer dress cash and carry for less than $500. Nothing to complain about here although I did not feel I got Read more...
Got my designer dress cash and carry for less than $500. Nothing to complain about here although I did not feel I got personalized attention from the sales lady. For that price What should I expect right? Read less
Services Used: Dress & Attire
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L4
Wedding:
6/13/2009
4.4/5.0
I bought my dress and my mother also bought her dress at Betsy's. I was happy with the dress however some of the alterations I was not happy with. They charged me twice to take something in that needed to be taken in at the first fitting. The loops on the bustle were too small and ended up ripping while I was dancing. Otherwise the staff was great and the dress was beautiful.
I bought my dress and my mother also bought her dress at Betsy's. I was happy with the dress however some of the Read more...
I bought my dress and my mother also bought her dress at Betsy's. I was happy with the dress however some of the alterations I was not happy with. They charged me twice to take something in that needed to be taken in at the first fitting. The loops on the bustle were too small and ended up ripping while I was dancing. Otherwise the staff was great and the dress was beautiful. Read less
Services Used: Dress & Attire
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sngreenberg
Wedding:
6/6/2009
4.4/5.0
I enjoyed my experience at Betsy. I visited 6 bridal salons and of all of them, this one had a huge selection and great girls helping out. The woman I saw all but one time was patient, listened and was genuinely interested in finding the right dress for me. I was a little less than impressed by the woman who oversaw my fittings, but the alterations department was great and the tailor I worked with was creative and attentive.
I enjoyed my experience at Betsy. I visited 6 bridal salons and of all of them, this one had a huge selection and great Read more...
I enjoyed my experience at Betsy. I visited 6 bridal salons and of all of them, this one had a huge selection and great girls helping out. The woman I saw all but one time was patient, listened and was genuinely interested in finding the right dress for me. I was a little less than impressed by the woman who oversaw my fittings, but the alterations department was great and the tailor I worked with was creative and attentive. Read less
Services Used: Dress & Attire
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soontowed
Wedding:
5/24/2009
4.4/5.0
I loved my dress from Betsy Robinson
I loved my dress from Betsy Robinson
I loved my dress from Betsy Robinson Read less
Services Used: Dress & Attire
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Kelly
Wedding:
5/26/2007
4.4/5.0
Wow! Everyone, including myself loved my dress and the bridemaids' dresses were a hit too! Most of the staff was really helpful and answered every question I had; there was one girl who seemed to have an attitude with me one day when I was checking out, she told me that I needed to pay for something upfront and I did not know that I needed to pay upfront--- she seemed annoyed that I did not know; sorry but no one told me. However, overall I would recommend them.
Wow! Everyone, including myself loved my dress and the bridemaids' dresses were a hit too! Most of the staff was really Read more...
Wow! Everyone, including myself loved my dress and the bridemaids' dresses were a hit too! Most of the staff was really helpful and answered every question I had; there was one girl who seemed to have an attitude with me one day when I was checking out, she told me that I needed to pay for something upfront and I did not know that I needed to pay upfront--- she seemed annoyed that I did not know; sorry but no one told me. However, overall I would recommend them. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.3/5.0
The dress was perfect, had plenty to choose from. Made me feel very special when the dress was finally picked.
The dress was perfect, had plenty to choose from. Made me feel very special when the dress was finally picked.
The dress was perfect, had plenty to choose from. Made me feel very special when the dress was finally picked. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We love to hear about perfect dresses and brides who feel special! We are so glad that we accomplished both. Send us pictures! And enjoy your married life.
Bg8
Anonymous
Wedding:
2+ years ago
4.3/5.0
Betsy Robinsons is wonderful, and I do believe you will have the best experience with them than any other bridal salon. In the end I LOVED my dress (and so did my husband and guests) even though I paid a little more for it than I had originally budgeted. But I got over that quickly. It fit like a glove and they made sure I felt good in it.
Betsy Robinsons is wonderful, and I do believe you will have the best experience with them than any other bridal salon. In Read more...
Betsy Robinsons is wonderful, and I do believe you will have the best experience with them than any other bridal salon. In the end I LOVED my dress (and so did my husband and guests) even though I paid a little more for it than I had originally budgeted. But I got over that quickly. It fit like a glove and they made sure I felt good in it. Read less
Services Used: Dress & Attire
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liz
Wedding:
6/11/2011
4.3/5.0
Betsy Robinson was my only stop on my dress hunt. I knew that I wanted a Watters dress and they are the only salon in the area that carries the line. Quite a few people tried to scare my mom and I off with claims that they don't have any dresses under $5k, that the staff was snobby and condescending, and that it wasn't worth it...I took those opinions with a grain of salt, but I knew that looking more "alternative", I would prrrooobably be looked at or treated a little more differently than their usual clientele, but I found that that wasn't really the case either, at every bridal appointment I was treated just as politely as the next girl.

My initial experience when looking for my dress was very good. I went in thinking I knew exactly what I wanted but wound up hating it! The consultant, Ciara, was super sweet and kept me calm when my family was upsetting me and reassured me when I felt self conscious and disappointed when the dress I had been coveting just didn't work on my body. I wound up finding my dream dress that day and couldn't believe it was that easy!

I CAN say that I had two very different experiences between being a bride and a bridesmaid...
Around December I had to find a dress for my best friend's wedding in which I was the maid of honor. She let us pick our own dresses and again I knew I wanted a Watters dress so Betsy Robinson being the only salon to carry the exact dress I wanted I went there on my own to try it on...I felt very...ignored, luckily I knew just what I wanted and only tried on a few others just to be sure. I didn't expect THAT much attention but this time the consultants just weren't really even friendly. When I asked about alterations they just kind of tossed the card of a nearby seamstress to me. In their defense there was a particularly ~bridezilla girl in there that day and perhaps it had something to do with that. I was very pleased that they offered to take [I think it was] 20% off my MOH dress since I had bought my wedding dress there, even though the other bride didn't. With that being said, Brides, go with your bridesmaids to make sure they're getting the best service.

My only other grievance would be that they're not very flexible, between my schedule (working full time and going to school full time) and my bridesmaid and MOH's schedules we couldn't find a time to all come in together except Sunday afternoon and Betsy Robinson's ONLY does bridal appointments on Sundays, no bridesmaids. I called, I emailed, I literally begged them to make one exception to please let me come in with my bridesmaids on a Sunday - I knew exactly what dresses I wanted them to try, we wouldn't even need any help! and I was refused, which made me slightly -ok, very- annoyed because I had spent A LOT of money there and I felt like it was such a small request that really wouldn't inconvenience them at all...but i digress, I suppose if they made exceptions for one, they'd have to make exceptions for all and in the end they all got dresses (and spent WAY less money than they would have there).

When my wedding dress came in about 8 months after I ordered i was so relieved and excited to see it. While I thought the dress fit almost perfectly, it actually needed pretty extensive alterations to shorten the hem and the bodice and make the bust smaller. It took 3 tries to get it flawless, but when the seamstress explained how she had to take the entire bodice apart layer by layer, I was amazed that they put so much work into making the dress perfect for you. The alterations were expensive, but in the end it fit better than I ever could've imagined and the cost was well worth it. Both of the girls who helped me during the fittings were so, so nice. The one, I can't remember her name (I wish I could!!) was so sweet and really calmed my nerves at my last fitting, making sure I was happy and felt beautiful in my dress.

Most importantly, every time I was there (for my wedding dress) I felt like I was getting the best possible service in a comfortable, bright, well maintained setting...and that was what was most important. I didn't want the Ross-Dress-For-Less atmosphere that can come with a place like David's Bridal (sorry!), I wanted a place with an upscale reputation, not to brag about it, but to be confident that I was getting the service and courtesy that came with the price, and for the most part Betsy Robinson really DID meet my expectations. In a place like this, the experience is what you make it. They deal with ALL KINDS of women, if you go in with an attitude because you heard something negative you probably won't enjoy the experience, but if you go in with an open mind and the happiness you SHOULD have when you're about to get married, you will enjoy it much more.
Betsy Robinson was my only stop on my dress hunt. I knew that I wanted a Watters dress and they are the only salon in the Read more...
Betsy Robinson was my only stop on my dress hunt. I knew that I wanted a Watters dress and they are the only salon in the area that carries the line. Quite a few people tried to scare my mom and I off with claims that they don't have any dresses under $5k, that the staff was snobby and condescending, and that it wasn't worth it...I took those opinions with a grain of salt, but I knew that looking more "alternative", I would prrrooobably be looked at or treated a little more differently than their usual clientele, but I found that that wasn't really the case either, at every bridal appointment I was treated just as politely as the next girl.

My initial experience when looking for my dress was very good. I went in thinking I knew exactly what I wanted but wound up hating it! The consultant, Ciara, was super sweet and kept me calm when my family was upsetting me and reassured me when I felt self conscious and disappointed when the dress I had been coveting just didn't work on my body. I wound up finding my dream dress that day and couldn't believe it was that easy!

I CAN say that I had two very different experiences between being a bride and a bridesmaid...
Around December I had to find a dress for my best friend's wedding in which I was the maid of honor. She let us pick our own dresses and again I knew I wanted a Watters dress so Betsy Robinson being the only salon to carry the exact dress I wanted I went there on my own to try it on...I felt very...ignored, luckily I knew just what I wanted and only tried on a few others just to be sure. I didn't expect THAT much attention but this time the consultants just weren't really even friendly. When I asked about alterations they just kind of tossed the card of a nearby seamstress to me. In their defense there was a particularly ~bridezilla girl in there that day and perhaps it had something to do with that. I was very pleased that they offered to take [I think it was] 20% off my MOH dress since I had bought my wedding dress there, even though the other bride didn't. With that being said, Brides, go with your bridesmaids to make sure they're getting the best service.

My only other grievance would be that they're not very flexible, between my schedule (working full time and going to school full time) and my bridesmaid and MOH's schedules we couldn't find a time to all come in together except Sunday afternoon and Betsy Robinson's ONLY does bridal appointments on Sundays, no bridesmaids. I called, I emailed, I literally begged them to make one exception to please let me come in with my bridesmaids on a Sunday - I knew exactly what dresses I wanted them to try, we wouldn't even need any help! and I was refused, which made me slightly -ok, very- annoyed because I had spent A LOT of money there and I felt like it was such a small request that really wouldn't inconvenience them at all...but i digress, I suppose if they made exceptions for one, they'd have to make exceptions for all and in the end they all got dresses (and spent WAY less money than they would have there).

When my wedding dress came in about 8 months after I ordered i was so relieved and excited to see it. While I thought the dress fit almost perfectly, it actually needed pretty extensive alterations to shorten the hem and the bodice and make the bust smaller. It took 3 tries to get it flawless, but when the seamstress explained how she had to take the entire bodice apart layer by layer, I was amazed that they put so much work into making the dress perfect for you. The alterations were expensive, but in the end it fit better than I ever could've imagined and the cost was well worth it. Both of the girls who helped me during the fittings were so, so nice. The one, I can't remember her name (I wish I could!!) was so sweet and really calmed my nerves at my last fitting, making sure I was happy and felt beautiful in my dress.

Most importantly, every time I was there (for my wedding dress) I felt like I was getting the best possible service in a comfortable, bright, well maintained setting...and that was what was most important. I didn't want the Ross-Dress-For-Less atmosphere that can come with a place like David's Bridal (sorry!), I wanted a place with an upscale reputation, not to brag about it, but to be confident that I was getting the service and courtesy that came with the price, and for the most part Betsy Robinson really DID meet my expectations. In a place like this, the experience is what you make it. They deal with ALL KINDS of women, if you go in with an attitude because you heard something negative you probably won't enjoy the experience, but if you go in with an open mind and the happiness you SHOULD have when you're about to get married, you will enjoy it much more. Read less
Services Used: Dress & Attire
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Jill
Wedding:
5/7/2011
4.3/5.0
Jenn H at Betsy Robinson's was amazing in helping me find an affordable dress in my price range that matched the description of "destination, lightweight, non poofy". We pulled roughly 8 dresses to start (some at her insistence, which I actually was grateful for - you never know what it will look like on you) and she listened to me as I stated what I liked & didn't like about each dress. She ended up pulling a few more with the details I mentioned, and I finally found the dress that I fell in love with. Unlike other salons, she suggested I order the size that was true to my measurements so I had as little alterations as possible. When Jenn ordered my dress, she found out it wouldn't be made/delivered in time for our wedding, which was only 14 weeks away. She was able to find the same dress in a smaller size that someone else had just cancelled, and made sure I was comfortable with the idea that I could actually fit into the dress. Turns out she was right - Jenn & Betsy carefully remeasured me and I fit into the smaller size perfectly with no alterations except the length and bustle. They are slow to respond via email, so direct phone calls are best. Their alterations group is very professional, knowledgable and will change anything you need - at my final fitting, I wasn't comfortable with the lack of padding in the bust, so they added cups at a moment's notice and still had the dress ready for me in 45 minutes to pick-up.
Jenn H at Betsy Robinson's was amazing in helping me find an affordable dress in my price range that matched the Read more...
Jenn H at Betsy Robinson's was amazing in helping me find an affordable dress in my price range that matched the description of "destination, lightweight, non poofy". We pulled roughly 8 dresses to start (some at her insistence, which I actually was grateful for - you never know what it will look like on you) and she listened to me as I stated what I liked & didn't like about each dress. She ended up pulling a few more with the details I mentioned, and I finally found the dress that I fell in love with. Unlike other salons, she suggested I order the size that was true to my measurements so I had as little alterations as possible. When Jenn ordered my dress, she found out it wouldn't be made/delivered in time for our wedding, which was only 14 weeks away. She was able to find the same dress in a smaller size that someone else had just cancelled, and made sure I was comfortable with the idea that I could actually fit into the dress. Turns out she was right - Jenn & Betsy carefully remeasured me and I fit into the smaller size perfectly with no alterations except the length and bustle. They are slow to respond via email, so direct phone calls are best. Their alterations group is very professional, knowledgable and will change anything you need - at my final fitting, I wasn't comfortable with the lack of padding in the bust, so they added cups at a moment's notice and still had the dress ready for me in 45 minutes to pick-up. Read less
Services Used: Dress & Attire
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Megan
Wedding:
3/12/2011
4.3/5.0
Got a beautiful dress at one of the sales.
Got a beautiful dress at one of the sales.
Got a beautiful dress at one of the sales. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
10/16/2010
4.3/5.0
We purchased my dress from Betsy's and it was/is beautiful. Besty has a wide variety of dresses and often holds trunk shows which offers many more options throughout the year. Besty's is definately worth going to when you are dress shopping.
We purchased my dress from Betsy's and it was/is beautiful. Besty has a wide variety of dresses and often holds trunk Read more...
We purchased my dress from Betsy's and it was/is beautiful. Besty has a wide variety of dresses and often holds trunk shows which offers many more options throughout the year. Besty's is definately worth going to when you are dress shopping. Read less
Services Used: Dress & Attire
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HappyBride
Wedding:
6/11/2010
4.3/5.0
After going to three other dress shops with no success I found my perfect dress at Betsy Robinson. For selection, I highly recommend coming here first. Its a bit of a drive from where I live (45 minutes) and it was worth it. Quality, beautiful gowns in a whole range of prices. I only needed one fitting as the alterations were perfect the first time around. There was one employee that I dealt with who had in my opinion a bad attitude and I noticed this over a few visits. Besides this one individual, everyone else is amazing. I also ordered my dress 6 months before my wedding and it came in with plenty of time for fittings and the alterations. They also allowed me to come in to try the sample on again to see how the dress looked next to my maid of honor's. I did purchase some crystal jewelry which had several chips and cracks in it. They were happy to exchange for replacement jewelry.
After going to three other dress shops with no success I found my perfect dress at Betsy Robinson. For selection, I highly Read more...
After going to three other dress shops with no success I found my perfect dress at Betsy Robinson. For selection, I highly recommend coming here first. Its a bit of a drive from where I live (45 minutes) and it was worth it. Quality, beautiful gowns in a whole range of prices. I only needed one fitting as the alterations were perfect the first time around. There was one employee that I dealt with who had in my opinion a bad attitude and I noticed this over a few visits. Besides this one individual, everyone else is amazing. I also ordered my dress 6 months before my wedding and it came in with plenty of time for fittings and the alterations. They also allowed me to come in to try the sample on again to see how the dress looked next to my maid of honor's. I did purchase some crystal jewelry which had several chips and cracks in it. They were happy to exchange for replacement jewelry. Read less
Services Used: Dress & Attire
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Wendy
Wedding:
10/3/2009
4.3/5.0
I found my dream dress at Betsy Robinson's. I am a fuller figure girl and I was a little skeptical that I would find anything there for me. Boy was I wrong. They may not have all of the sizes available to try on but they do have larger gowns to help you make your choice. The girls at the shop were great. We did such a good job with the initial sizing that I needed only minimal alterations. I loved my experience at Betsy Robinson's.
I found my dream dress at Betsy Robinson's. I am a fuller figure girl and I was a little skeptical that I would find Read more...
I found my dream dress at Betsy Robinson's. I am a fuller figure girl and I was a little skeptical that I would find anything there for me. Boy was I wrong. They may not have all of the sizes available to try on but they do have larger gowns to help you make your choice. The girls at the shop were great. We did such a good job with the initial sizing that I needed only minimal alterations. I loved my experience at Betsy Robinson's. Read less
Services Used: Dress & Attire
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Carin
Wedding:
2/28/2009
4.3/5.0
I shopped around a several local stores and I couldn't find the dress I had in mind. As soon as I stepped foot into Betsy's you could tell it was different! Better! I was warned that some of the staff could be snooty, some of the girls were, but the girls that I worked directly with were great! I found the perfect dress! I described it to Stephaine and she found the most beautiful dress for me. Stephaine was amazing to work with! Ask for her when you set up an appointment! My fittings went well. Allison was working with me for all my fittings. She had great suggestions. The alterations are not included in the cost of the dress and they can be pricy, however, the workmanship is perfect. My mom and I also decided to add a sash to the dress and it was crazy pricy, but it was beautiful. It was what the dress needed.

I had each of my bridesmaid get their dresses at BR as well. I had 5 girls and each of the girls had different dress, by the same designer. They were so cute! Each of the girls bought their shoes there too (as did I). We selected the shoes from the bridemaid collection. I'm not sure they are carrying them anymore. The only problems we had with the bridemaids dress was that BR is no longer doing alteration on the maids dress, but we were suposed to be grandfathered in... it took a little discussing to figure this out. We also had a little miscommunication with the time-line to get the shoes in.

Overall my experience with BR was great! No regrets. Everything was beautiful!
I shopped around a several local stores and I couldn't find the dress I had in mind. As soon as I stepped foot into Read more...
I shopped around a several local stores and I couldn't find the dress I had in mind. As soon as I stepped foot into Betsy's you could tell it was different! Better! I was warned that some of the staff could be snooty, some of the girls were, but the girls that I worked directly with were great! I found the perfect dress! I described it to Stephaine and she found the most beautiful dress for me. Stephaine was amazing to work with! Ask for her when you set up an appointment! My fittings went well. Allison was working with me for all my fittings. She had great suggestions. The alterations are not included in the cost of the dress and they can be pricy, however, the workmanship is perfect. My mom and I also decided to add a sash to the dress and it was crazy pricy, but it was beautiful. It was what the dress needed.

I had each of my bridesmaid get their dresses at BR as well. I had 5 girls and each of the girls had different dress, by the same designer. They were so cute! Each of the girls bought their shoes there too (as did I). We selected the shoes from the bridemaid collection. I'm not sure they are carrying them anymore. The only problems we had with the bridemaids dress was that BR is no longer doing alteration on the maids dress, but we were suposed to be grandfathered in... it took a little discussing to figure this out. We also had a little miscommunication with the time-line to get the shoes in.

Overall my experience with BR was great! No regrets. Everything was beautiful! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
10/25/2008
4.3/5.0
I really enjoyed going to Betsy Robinson's for my dress selection. The first two times I went I had an hour appointment with a sales associate who helped me the whole time and gave me very personalized treatment. She allowed me to look through the dresses myself (which I was not able to do at other places) and gave me good advice on how to emphasize my good attributes and minimize the problems. I felt no pressure to buy the first time and instead she simply recorded my top 3 choices and when I came back a couple months later I was able to retry on the previous selections as well as any new additions. I really liked being able to come back and try them on again before making a decision. The only problem I ever had was during the fittings, I always had a different person at every fitting and sometimes got conflicting advice.

But in the end, I looked beautiful and very much enjoyed the service I received at Betsy Robinson's.
I really enjoyed going to Betsy Robinson's for my dress selection. The first two times I went I had an hour appointment Read more...
I really enjoyed going to Betsy Robinson's for my dress selection. The first two times I went I had an hour appointment with a sales associate who helped me the whole time and gave me very personalized treatment. She allowed me to look through the dresses myself (which I was not able to do at other places) and gave me good advice on how to emphasize my good attributes and minimize the problems. I felt no pressure to buy the first time and instead she simply recorded my top 3 choices and when I came back a couple months later I was able to retry on the previous selections as well as any new additions. I really liked being able to come back and try them on again before making a decision. The only problem I ever had was during the fittings, I always had a different person at every fitting and sometimes got conflicting advice.

But in the end, I looked beautiful and very much enjoyed the service I received at Betsy Robinson's. Read less
Services Used: Dress & Attire
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Tanzi
Wedding:
6/21/2014
4.2/5.0
I bought my dress at Betsy Robinson because I love Maggie Sottero corset dresses. Leah was my sales person and she is lovely. I had someone else for one appointment and didn't love her. The glitches came in during alterations. For my first alteration appointment, they seemed to have forgotten in and I had to wait about 10-15 min for someone to get back from lunch. For my second one, the bustles that had been added in the interim were uneven and there weren't enough, so more alterations had to be done. They charged me for that but I pushed back and got a refund, as I didn't think it should be my fault the seamstress made a mistake. I scheduled my pick up for Thurs after 2pm and when I arrived they said they thought I was coming Friday. I had always been leaving Friday morning to travel to the wedding venue and was upset. They said they could do a rush job and I could return in 45 min but I didn't really want a rush job, thank you very much. They said I could come back in 90 min but I had another appointment and kids to take care of. So they came in and opened the door to me earlier than they are open to the public the next morning. I was a little frazzled to add an extra errand to an already busy morning but the dress and veil were beautiful and nicely pressed. You might just call to confirm pick up to avoid the issue, altogether.
I bought my dress at Betsy Robinson because I love Maggie Sottero corset dresses. Leah was my sales person and she is Read more...
I bought my dress at Betsy Robinson because I love Maggie Sottero corset dresses. Leah was my sales person and she is lovely. I had someone else for one appointment and didn't love her. The glitches came in during alterations. For my first alteration appointment, they seemed to have forgotten in and I had to wait about 10-15 min for someone to get back from lunch. For my second one, the bustles that had been added in the interim were uneven and there weren't enough, so more alterations had to be done. They charged me for that but I pushed back and got a refund, as I didn't think it should be my fault the seamstress made a mistake. I scheduled my pick up for Thurs after 2pm and when I arrived they said they thought I was coming Friday. I had always been leaving Friday morning to travel to the wedding venue and was upset. They said they could do a rush job and I could return in 45 min but I didn't really want a rush job, thank you very much. They said I could come back in 90 min but I had another appointment and kids to take care of. So they came in and opened the door to me earlier than they are open to the public the next morning. I was a little frazzled to add an extra errand to an already busy morning but the dress and veil were beautiful and nicely pressed. You might just call to confirm pick up to avoid the issue, altogether. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
6/7/2014
4.2/5.0
Betsy Robinson has a great variety of dresses with a plethora of styles and materials. The consultants there (especially Madison) are wonderful to work with and give great advice on different accessories and ways to make sure your alterations are perfect. They were flexible with my schedule when I was shopping for a dress and getting my alterations done. The seamstresses were very professional and did a fabulous job in making my dress fit like a glove. I absolutely loved my dress!

The only problem I had was with the buttons. My dress had buttons down the back in addition to a zipper underneath. The zipper worked fine and then you had to lace up the buttons with a crochet hook. When I was getting my final alteration at the store, they laced up some of the buttons for the first time and two of the buttons flew off. They had the seamstress put them back on. They assured us this wouldn't happen on the real day and would provide us with an extra button so we wouldn't worry in case something did happen. Well not one, not two, but three buttons popped off on my wedding day when my mom was latching them! She was doing it just as they had instructed and wasn't being rough with them but they still fell off. We ended up having to hot glue them on (thank God the venue had a hot glue gun). After paying a good deal of money on a gorgeous gown I do not expect this type of shotty workmanship. It was disappointing that this happened at the store and they said it wouldn't be a problem on the wedding day. In retrospect, I should have had them latch all the buttons at the store so we could have seen that there was a problem before the day of my wedding. Fortunately, the dress still looked beautiful and you couldn't tell in pictures that they were glued on.
Betsy Robinson has a great variety of dresses with a plethora of styles and materials. The consultants there (especially Read more...
Betsy Robinson has a great variety of dresses with a plethora of styles and materials. The consultants there (especially Madison) are wonderful to work with and give great advice on different accessories and ways to make sure your alterations are perfect. They were flexible with my schedule when I was shopping for a dress and getting my alterations done. The seamstresses were very professional and did a fabulous job in making my dress fit like a glove. I absolutely loved my dress!

The only problem I had was with the buttons. My dress had buttons down the back in addition to a zipper underneath. The zipper worked fine and then you had to lace up the buttons with a crochet hook. When I was getting my final alteration at the store, they laced up some of the buttons for the first time and two of the buttons flew off. They had the seamstress put them back on. They assured us this wouldn't happen on the real day and would provide us with an extra button so we wouldn't worry in case something did happen. Well not one, not two, but three buttons popped off on my wedding day when my mom was latching them! She was doing it just as they had instructed and wasn't being rough with them but they still fell off. We ended up having to hot glue them on (thank God the venue had a hot glue gun). After paying a good deal of money on a gorgeous gown I do not expect this type of shotty workmanship. It was disappointing that this happened at the store and they said it wouldn't be a problem on the wedding day. In retrospect, I should have had them latch all the buttons at the store so we could have seen that there was a problem before the day of my wedding. Fortunately, the dress still looked beautiful and you couldn't tell in pictures that they were glued on. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Carrie, we appreciate you taking the time to give us feedback on your experience. We are so happy that you had a great time picking out your dress and working with our staff, but we are very sorry to hear about your trouble with the buttons. It sounds very stressful to deal with on your big day and we apologize for that. We hope the rest of the day was problem-free, and that you had a wonderful time.
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Kristen
Wedding:
6/8/2013
4.2/5.0
My experience at Betsy Robinson was a positive one. We were paired with Kellie who was a wonderful consultant and was not pushy. The unfortunate thing is when my dress came in it was too short. They immediately addressed the issue and re-ordered my dress which came in on time and was perfectly altered. I appreciated the professionalism from the staff when I encountered an issue. I would recommend this bridal salon to friends.
My experience at Betsy Robinson was a positive one. We were paired with Kellie who was a wonderful consultant and was not Read more...
My experience at Betsy Robinson was a positive one. We were paired with Kellie who was a wonderful consultant and was not pushy. The unfortunate thing is when my dress came in it was too short. They immediately addressed the issue and re-ordered my dress which came in on time and was perfectly altered. I appreciated the professionalism from the staff when I encountered an issue. I would recommend this bridal salon to friends. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you Kristen for taking the time to review our salon. We are so glad that you had a great time working with Kelli, and we are glad that you experienced the kind of professionalism we take pride in. We also take pride in responding to problems quickly and ensuring that the process is as stress free for the bride as possible. We hope your wedding day was truly wonderful. Congratulations.
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Cathy
Wedding:
5/26/2013
4.2/5.0
I bought a Watters gown from Betsy Robinson's and it was absolutely gorgeous. It was a little pricy but I was able to buy it during a trunk show, which I recommend. At first, the staff seemed a bit snooty but I warmed up to them soon after. Kate was really good at making my vision a reality and we were definitely on the same page. The only issue I had is that the shop had the wrong address for me and claimed to have sent me a notice saying my dress was ready way after the time period I was given. I finally called to see if it was in and it had been in for a while. I am not sure why they did not try and call me. Other than that, the dress was beautiful and the store is very lovely:)
I bought a Watters gown from Betsy Robinson's and it was absolutely gorgeous. It was a little pricy but I was able to buy Read more...
I bought a Watters gown from Betsy Robinson's and it was absolutely gorgeous. It was a little pricy but I was able to buy it during a trunk show, which I recommend. At first, the staff seemed a bit snooty but I warmed up to them soon after. Kate was really good at making my vision a reality and we were definitely on the same page. The only issue I had is that the shop had the wrong address for me and claimed to have sent me a notice saying my dress was ready way after the time period I was given. I finally called to see if it was in and it had been in for a while. I am not sure why they did not try and call me. Other than that, the dress was beautiful and the store is very lovely:) Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thanks for the constructive and kind review. We are a pretty big fan of Watters, too, and we are glad they created the perfect gown for you. We are sorry for the mishap in notifying you about your gown, and your comments will help us smooth out any future wrinkles. We wish you all the best in your married life.
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Dana
Wedding:
3/23/2013
4.2/5.0
I started my dress hunt at Betsy Robinson's as I had read a ton of positive reviews it seemed like "the" place to find a dress. I brought my bridesmaids in and tried on a few dresses but nothing seemed right. The attendents were upbeat and didn't make me feel as though I had wasted their time, I left with a few dresses in mind that I had liked but not loved. I then continued my search and on my second trip out to try on dresses I found "the" dress at a small boutique in Rockville, MD. However, that store had terrible customer service, the owner tried to talk me into buying the sample size of my dress which was at least 2 sizes too small, and made me feel uncomfortable by pushing a hard sell. I called Betsy Robinson to see if they could order the dress for me, which they could, and they also agreed to meet the boutiques price, which was about $100 cheaper.

The only issue I had was when my dress came in, Betsy Robinson's sends out a postcard rather than a call or email, which would have been fine except I had recently moved and didn't find out my dress was in for over 3 months after it arrived. sad, but no big deal in my case since I ordered early and had plenty of time to arrange for fittings even with that glitch.

I wound up having 4 separate fittings, I'm a bit timid and was afraid I would walk out of the store with a dress that didn't fit perfectly, but the seamstresses and fitting attendants were amazing. After one alteration I pointed out that the lace on my sleeves had been sewn together in an unsightly clump, and it was completely redone before the next fitting. I certainly didn't have the most expensive dress in the store but every time I went in everyone around me was very complimentary and happy for me and my dress, it made me feel special and was a lovely touch, even if they treat everyone that way it was a nice experience.
I started my dress hunt at Betsy Robinson's as I had read a ton of positive reviews it seemed like "the" place to find a Read more...
I started my dress hunt at Betsy Robinson's as I had read a ton of positive reviews it seemed like "the" place to find a dress. I brought my bridesmaids in and tried on a few dresses but nothing seemed right. The attendents were upbeat and didn't make me feel as though I had wasted their time, I left with a few dresses in mind that I had liked but not loved. I then continued my search and on my second trip out to try on dresses I found "the" dress at a small boutique in Rockville, MD. However, that store had terrible customer service, the owner tried to talk me into buying the sample size of my dress which was at least 2 sizes too small, and made me feel uncomfortable by pushing a hard sell. I called Betsy Robinson to see if they could order the dress for me, which they could, and they also agreed to meet the boutiques price, which was about $100 cheaper.

The only issue I had was when my dress came in, Betsy Robinson's sends out a postcard rather than a call or email, which would have been fine except I had recently moved and didn't find out my dress was in for over 3 months after it arrived. sad, but no big deal in my case since I ordered early and had plenty of time to arrange for fittings even with that glitch.

I wound up having 4 separate fittings, I'm a bit timid and was afraid I would walk out of the store with a dress that didn't fit perfectly, but the seamstresses and fitting attendants were amazing. After one alteration I pointed out that the lace on my sleeves had been sewn together in an unsightly clump, and it was completely redone before the next fitting. I certainly didn't have the most expensive dress in the store but every time I went in everyone around me was very complimentary and happy for me and my dress, it made me feel special and was a lovely touch, even if they treat everyone that way it was a nice experience. Read less
Services Used: Dress & Attire
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Julia
Wedding:
6/13/2009
4.2/5.0
Beautiful dresses. My one issue was they kept messing up the buttons on the back of my dress and each time they said they would fix it, it wasn't fixed. By the time the wedding came, it was too late. Luckily it wasn't too noticeable. Just make sure you TRIPLE check that the seamstress has fixed everything. Also, tailoring is very expensive here.
Beautiful dresses. My one issue was they kept messing up the buttons on the back of my dress and each time they said they Read more...
Beautiful dresses. My one issue was they kept messing up the buttons on the back of my dress and each time they said they would fix it, it wasn't fixed. By the time the wedding came, it was too late. Luckily it wasn't too noticeable. Just make sure you TRIPLE check that the seamstress has fixed everything. Also, tailoring is very expensive here. Read less
Services Used: Dress & Attire
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Kayna
Wedding:
6/6/2009
4.2/5.0
Very professional. Provided me with a beautiful wedding gown. Very friendly.
Very professional. Provided me with a beautiful wedding gown. Very friendly.
Very professional. Provided me with a beautiful wedding gown. Very friendly. Read less
Services Used: Dress & Attire
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AnnMarie
Wedding:
7/12/2008
4.2/5.0
They were very helpful and made sure that I was happy with my dress. I would have liked to have one more fitting. If you really want another fitting, make sure you ask for it and get it.
They were very helpful and made sure that I was happy with my dress. I would have liked to have one more fitting. If you Read more...
They were very helpful and made sure that I was happy with my dress. I would have liked to have one more fitting. If you really want another fitting, make sure you ask for it and get it. Read less
Services Used: Dress & Attire
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Courtney
Wedding:
10/21/2006
4.2/5.0
Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was extensive and their customer service was one on one and very attentive (although you MUST schedule an appointment to get such great service). They even helped me order a customized veil about a month out from my wedding date which arrived in plenty of time.
The only complaint that I have is their in house seamstress was unable to adjust the bustline around my gown due to the detailed beading. I was disappointed about that but they gave me sticky tape to secure the dress to my chest, even though I forgot to use it the day of my wedding.
Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was Read more...
Betsy Robinson's was a breath of fresh air compared to other bridal salons I had shopped. Their designer collection was extensive and their customer service was one on one and very attentive (although you MUST schedule an appointment to get such great service). They even helped me order a customized veil about a month out from my wedding date which arrived in plenty of time.
The only complaint that I have is their in house seamstress was unable to adjust the bustline around my gown due to the detailed beading. I was disappointed about that but they gave me sticky tape to secure the dress to my chest, even though I forgot to use it the day of my wedding. Read less
Services Used: Dress & Attire
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Sandi
Wedding:
11/1/2013
4.1/5.0
I was able to find a dress in their "sample sale" that was just beautiful. However, I had to go elsewhere for alterations. At least they were able to refer me to a great seamstress (Luda's). Also, FYI ladies, they do not allow you to take pictures of your dress until you buy it, so I hope you have a good memory when trying to compare what you tried on there to what you tried on at other places.
I was able to find a dress in their "sample sale" that was just beautiful. However, I had to go elsewhere for alterations. Read more...
I was able to find a dress in their "sample sale" that was just beautiful. However, I had to go elsewhere for alterations. At least they were able to refer me to a great seamstress (Luda's). Also, FYI ladies, they do not allow you to take pictures of your dress until you buy it, so I hope you have a good memory when trying to compare what you tried on there to what you tried on at other places. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.1/5.0
A friend of mine suggested Betsy Robinson when I started looking for my dress. I went to my appointment with pictures of my ideal dress, and by the third dress I had found the one. The dress was perfect and within my budget. My consultant was able to match the dress with and exquisite veil. I could not have been happier!
A friend of mine suggested Betsy Robinson when I started looking for my dress. I went to my appointment with pictures of Read more...
A friend of mine suggested Betsy Robinson when I started looking for my dress. I went to my appointment with pictures of my ideal dress, and by the third dress I had found the one. The dress was perfect and within my budget. My consultant was able to match the dress with and exquisite veil. I could not have been happier! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for taking the time to write a review for us. We are so glad that you found the perfect dress, and we wish you all the best.
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Kayleigh Gelles
Wedding:
9/29/2012
4.1/5.0
I bought my Watters gown from a Betsy Robinson trunk show...when Randy Fenoli (from Say Yes To The Dress) was a guest at the salon. I was extremely pleased with the sale price of my designer gown and their friendliness. However, between my 2nd and 3rd fittings, they took my dress in too much (even after I asked them not to), so I had to sit in the salon for an hour while they fixed it during my FINAL fitting. Other than that, everything was great. Beware of upselling, if you aren't prepared for it...I ended up with expensive jewelry and veil (both of which I loved), when I didn't expect to buy either...haha. I gave in ;)
I bought my Watters gown from a Betsy Robinson trunk show...when Randy Fenoli (from Say Yes To The Dress) was a guest at Read more...
I bought my Watters gown from a Betsy Robinson trunk show...when Randy Fenoli (from Say Yes To The Dress) was a guest at the salon. I was extremely pleased with the sale price of my designer gown and their friendliness. However, between my 2nd and 3rd fittings, they took my dress in too much (even after I asked them not to), so I had to sit in the salon for an hour while they fixed it during my FINAL fitting. Other than that, everything was great. Beware of upselling, if you aren't prepared for it...I ended up with expensive jewelry and veil (both of which I loved), when I didn't expect to buy either...haha. I gave in ;) Read less
Services Used: Dress & Attire
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Sherry
Wedding:
3/31/2012
4.1/5.0
Found a beautiful dress that fit me great thanks to Rose. Had a few fitting errors that caused me to go back many times for corrections, but overall the dress turned out beautiful. The seamstress Elena can work miracles!
Found a beautiful dress that fit me great thanks to Rose. Had a few fitting errors that caused me to go back many times Read more...
Found a beautiful dress that fit me great thanks to Rose. Had a few fitting errors that caused me to go back many times for corrections, but overall the dress turned out beautiful. The seamstress Elena can work miracles! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
Great selection of dresses and very attentive staff.
Great selection of dresses and very attentive staff.
Great selection of dresses and very attentive staff. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
I'm not 100% how to rate them in all of the categories. In short, the selection experience was great. The Rose, the salesperson that was with me helped me pick out the perfect dress and said "try this belt and this veil with it" which totally transformed the dress. She was really amazing to work with whereas other bridal salons made things more stressful. Going through the fittings was a bit more annoying. The women that first greet you and help you into the dress were always fantastic. My main seamstress was also fine to deal with but during my fitting after the first alteration she wasn't there and the person filling in didn't seem to be happy about it and was pretty abrupt in dealing with me, basically accusing me of gaining weight etc. The next time I came the dress was let out too much, but the other seamstress was back and fixed it perfectly. Scheduling the last fittings was stressful because I had to work and they had no open appointments for weeks. Thankfully everything came out great, they only charged once for alterations, and the dress came out great.....their selection can't be beat and stayed within a reasonable budget, but service wise it was very different from the smaller bridal shop experience that my sister had which we have fond memories of (it was sadly too far away for me to use). I recommend them but expect it to be overcrowded on weekends and somewhat difficult to schedule the last fittings if you don't have flexible work hours.
I'm not 100% how to rate them in all of the categories. In short, the selection experience was great. The Rose, the Read more...
I'm not 100% how to rate them in all of the categories. In short, the selection experience was great. The Rose, the salesperson that was with me helped me pick out the perfect dress and said "try this belt and this veil with it" which totally transformed the dress. She was really amazing to work with whereas other bridal salons made things more stressful. Going through the fittings was a bit more annoying. The women that first greet you and help you into the dress were always fantastic. My main seamstress was also fine to deal with but during my fitting after the first alteration she wasn't there and the person filling in didn't seem to be happy about it and was pretty abrupt in dealing with me, basically accusing me of gaining weight etc. The next time I came the dress was let out too much, but the other seamstress was back and fixed it perfectly. Scheduling the last fittings was stressful because I had to work and they had no open appointments for weeks. Thankfully everything came out great, they only charged once for alterations, and the dress came out great.....their selection can't be beat and stayed within a reasonable budget, but service wise it was very different from the smaller bridal shop experience that my sister had which we have fond memories of (it was sadly too far away for me to use). I recommend them but expect it to be overcrowded on weekends and somewhat difficult to schedule the last fittings if you don't have flexible work hours. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for taking the time to write a thoughtful review of our salon that may be helpful to future brides. Yes, weekends can be very busy and yes scheduling appointments for fittings, especially for spring and summer weddings, can be difficult. Flexibility and patience are key, and we certainly appreciate yours. We apologize that you were made to feel bad during your second fitting, and please know that we always strive to give every bride a personal and wonderful experience. Thank you again and congratulations.
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Private User
Wedding:
10/11/2013
4.0/5.0
I found my perfect dress at Betsy Robinson's and I couldn't be happier. The staff was very friendly, helpful, and knowledgeable about their inventory. Although I think the alterations are a bit pricey, my seamstress Mel, was absolutely worth it. She did a fantastic job and she is an incredibly sweet person! I would definitely recommend this bridal salon to anyone!
I found my perfect dress at Betsy Robinson's and I couldn't be happier. The staff was very friendly, helpful, and Read more...
I found my perfect dress at Betsy Robinson's and I couldn't be happier. The staff was very friendly, helpful, and knowledgeable about their inventory. Although I think the alterations are a bit pricey, my seamstress Mel, was absolutely worth it. She did a fantastic job and she is an incredibly sweet person! I would definitely recommend this bridal salon to anyone! Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Mel is very sweet! And so are you to say so. Thanks for leaving a review and praising the staff and seamstresses. They work very hard to help every bride look beautiful, and we know that’s how you looked on your big day. Congratulations.
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Betsy Robinson's had the largest selection of dresses of any of the bridal salons I've been to. I was disappointed with the cost of alterations and the notion I had to tell the seamstress where to alter the dress. During both fittings, I had to guide the seamstress where to pin the dress to make it fit more appropriately. In the end, the alterations came out great. The alteration process made me a little uneasy. My mom and I went to pick up the dress which they hung in dim lighting and weren't going to show me the back, veil, or sash until I asked. The girl helping us then confided she'd only been working there 5 days. Suboptimal experience there as well. I expected more from such a reputable salon.
Betsy Robinson's had the largest selection of dresses of any of the bridal salons I've been to. I was disappointed with Read more...
Betsy Robinson's had the largest selection of dresses of any of the bridal salons I've been to. I was disappointed with the cost of alterations and the notion I had to tell the seamstress where to alter the dress. During both fittings, I had to guide the seamstress where to pin the dress to make it fit more appropriately. In the end, the alterations came out great. The alteration process made me a little uneasy. My mom and I went to pick up the dress which they hung in dim lighting and weren't going to show me the back, veil, or sash until I asked. The girl helping us then confided she'd only been working there 5 days. Suboptimal experience there as well. I expected more from such a reputable salon. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for your constructive review. We do welcome feedback during fittings, and we always want brides to speak up about how they want the dress to fit them. We are sorry that you felt too much responsibility rested on you, but the seamstresses really do value your input. We are glad that the dress turned out the way you wanted. That is our goal above all else, and we hope your wedding day was amazing.
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Michelle
Wedding:
5/18/2013
4.0/5.0
I had a mixed experience at Betsy Robinson. First the positive...my wedding dress was amazing. It was absolutely beautiful, and I received so many compliments at the wedding. Betsy Robinson did a fantastic job, and the dress was priced reasonably. Also, I had Keesha (I believe that was her name) to help me through my dress fittings. She is PERFECT! She is professional and is able to handle every situation. If I was Betsy Robinson, I would never allow Keesha to leave their business.
The negative...I had a bad experience with the alterations. The first time I went in, Keesha was there to help talk through everything with the seamstress. I went in for my second fitting, and Keesha was not there, so I was assigned another attendant. I was not happy with the dress, and the seamstress was argumentative over the situation. I ended up crying during the whole situation (which was probably other wedding stress too), but then walked in Keesha to save the day. She again was able to manage the situation and communicate my concerns about the dress. I believe I went in for two more fittings after that, but in the end, my dress was perfect. If it wasn't for the bad alteration experience, I would have rated Betsy Robinson a 5 out of 5, and if it wasn't for Keesha, my rating would have been much lower. Thank you Keesha for saving the day and making my experience so much better! Kudos to being the best bridal attendant!
I had a mixed experience at Betsy Robinson. First the positive...my wedding dress was amazing. It was absolutely Read more...
I had a mixed experience at Betsy Robinson. First the positive...my wedding dress was amazing. It was absolutely beautiful, and I received so many compliments at the wedding. Betsy Robinson did a fantastic job, and the dress was priced reasonably. Also, I had Keesha (I believe that was her name) to help me through my dress fittings. She is PERFECT! She is professional and is able to handle every situation. If I was Betsy Robinson, I would never allow Keesha to leave their business.
The negative...I had a bad experience with the alterations. The first time I went in, Keesha was there to help talk through everything with the seamstress. I went in for my second fitting, and Keesha was not there, so I was assigned another attendant. I was not happy with the dress, and the seamstress was argumentative over the situation. I ended up crying during the whole situation (which was probably other wedding stress too), but then walked in Keesha to save the day. She again was able to manage the situation and communicate my concerns about the dress. I believe I went in for two more fittings after that, but in the end, my dress was perfect. If it wasn't for the bad alteration experience, I would have rated Betsy Robinson a 5 out of 5, and if it wasn't for Keesha, my rating would have been much lower. Thank you Keesha for saving the day and making my experience so much better! Kudos to being the best bridal attendant! Read less
Services Used: Dress & Attire
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Leanne
Wedding:
4/27/2013
4.0/5.0
I absolutely loved my dress that I got from Betsy Robinson. Throughout the process, everyone who I worked with was for the most part friendly and professional. We had a little snag on my third fitting (long wait time, not everything completed), but everyone was extremely nice and apologetic. I was able to sit down with the manager and tell her about everything and she was responsive. I would recommend Betsy Robinson, but would suggest making your fitting appointments earlier rather than later as to not be stressed out about the dress like I was.
I absolutely loved my dress that I got from Betsy Robinson. Throughout the process, everyone who I worked with was for the Read more...
I absolutely loved my dress that I got from Betsy Robinson. Throughout the process, everyone who I worked with was for the most part friendly and professional. We had a little snag on my third fitting (long wait time, not everything completed), but everyone was extremely nice and apologetic. I was able to sit down with the manager and tell her about everything and she was responsive. I would recommend Betsy Robinson, but would suggest making your fitting appointments earlier rather than later as to not be stressed out about the dress like I was. Read less
Services Used: Dress & Attire
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Kim
Wedding:
10/5/2012
4.0/5.0
I purchased my bridesmaids dresses from Betsy's and they looked great. There are only a few salons in the MD area that sell Watters Bridesmaids dresses and even fewer salons that are worth going to. I was able to speak with Jessica and tell her my vision and the very first dress she picked out was the dress my girls and I chose. Then I called a month later and told her I wanted to find a different dress for my MoH and she was able to suggest at least 6 right off the top of her head. She was knowledgeable and helpful from the beginning. I was able to have my girls dresses rushed to the store with half the normal production time.
I purchased my bridesmaids dresses from Betsy's and they looked great. There are only a few salons in the MD area that Read more...
I purchased my bridesmaids dresses from Betsy's and they looked great. There are only a few salons in the MD area that sell Watters Bridesmaids dresses and even fewer salons that are worth going to. I was able to speak with Jessica and tell her my vision and the very first dress she picked out was the dress my girls and I chose. Then I called a month later and told her I wanted to find a different dress for my MoH and she was able to suggest at least 6 right off the top of her head. She was knowledgeable and helpful from the beginning. I was able to have my girls dresses rushed to the store with half the normal production time. Read less
Services Used: Dress & Attire
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Suzie
Wedding:
7/13/2012
4.0/5.0
Great place to shop for a wedding dress especially if Betsy is available to assist you. All the sales associates were very nice but Betsy was outstanding in her knowledge of the manufactures, available stock, best styles, and budget considerations. Alterations were amazing for even the most complicated lace and tiered dresses. We traveled about 45 minutes each way to reach this shop so it did get to be an effort with a series of fittings but we were able to work that out and all was worth it for a beautiful dress.
Great place to shop for a wedding dress especially if Betsy is available to assist you. All the sales associates were very Read more...
Great place to shop for a wedding dress especially if Betsy is available to assist you. All the sales associates were very nice but Betsy was outstanding in her knowledge of the manufactures, available stock, best styles, and budget considerations. Alterations were amazing for even the most complicated lace and tiered dresses. We traveled about 45 minutes each way to reach this shop so it did get to be an effort with a series of fittings but we were able to work that out and all was worth it for a beautiful dress. Read less
Services Used: Dress & Attire
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Jenny
Wedding:
3/31/2012
4.0/5.0
I purchased my Watters Bride gown (the "Tyler" style) in August 2011. I went there specifically to try that gown, having first seen it at another shop (one that had dreadful customer service). My salesperson at Betsy Robinson (Rose) was wonderful. She helped me try the Watters gown as well as several comparison gowns so I could be sure I was ready to make a purchase. She also helped me choose a gorgeous sash for the dress. She even had me call my mom so she could tell my mom how beautiful I looked in the gown!

The gown came in about 4 months later. I had three fittings, a fourth try-on to ensure the fit was perfect, and an appointment to simply pick up the dress. The seamstresses are very no-nonsense, but they do a nice job with alterations. Some of the people I worked with at my fittings were good, and some were not at all interested in customer service. I did have a situation with the person at the front desk who was very rude when I questioned what was charged for my alterations (they hadn't been explained to me ... once they were by Betsy herself, I wasn't concerned). Betsy, the owner, was very kind to address my concerns and even provided me with a coupon for free dress preservation. It completely redeemed them! They did a fantastic job altering my dress and packaging it for transport to my wedding venue.

Overall, I had a very good experience here and would recommend them to others. They have a beautiful shop with a huge selection of both bridal and bridesmaid dresses in a wide range of prices.
I purchased my Watters Bride gown (the "Tyler" style) in August 2011. I went there specifically to try that gown, having Read more...
I purchased my Watters Bride gown (the "Tyler" style) in August 2011. I went there specifically to try that gown, having first seen it at another shop (one that had dreadful customer service). My salesperson at Betsy Robinson (Rose) was wonderful. She helped me try the Watters gown as well as several comparison gowns so I could be sure I was ready to make a purchase. She also helped me choose a gorgeous sash for the dress. She even had me call my mom so she could tell my mom how beautiful I looked in the gown!

The gown came in about 4 months later. I had three fittings, a fourth try-on to ensure the fit was perfect, and an appointment to simply pick up the dress. The seamstresses are very no-nonsense, but they do a nice job with alterations. Some of the people I worked with at my fittings were good, and some were not at all interested in customer service. I did have a situation with the person at the front desk who was very rude when I questioned what was charged for my alterations (they hadn't been explained to me ... once they were by Betsy herself, I wasn't concerned). Betsy, the owner, was very kind to address my concerns and even provided me with a coupon for free dress preservation. It completely redeemed them! They did a fantastic job altering my dress and packaging it for transport to my wedding venue.

Overall, I had a very good experience here and would recommend them to others. They have a beautiful shop with a huge selection of both bridal and bridesmaid dresses in a wide range of prices. Read less
Services Used: Dress & Attire
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Ilissa
Wedding:
10/29/2011
4.0/5.0
My partner and I both purchased our dresses from Betsy Robinson. Overall, the sales people were great to work with, and didn't bat an eyelash at helping two brides. Also, both dresses were altered well and in a timely fashion.
My partner and I both purchased our dresses from Betsy Robinson. Overall, the sales people were great to work with, and Read more...
My partner and I both purchased our dresses from Betsy Robinson. Overall, the sales people were great to work with, and didn't bat an eyelash at helping two brides. Also, both dresses were altered well and in a timely fashion. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
9/9/2011
4.0/5.0
I visited about 4-5 different bridal shops in the area before buying my dress from Betsy Robinson. I enjoyed shopping at all of the bridal shops, but I'm glad I purchased my dress from BR.

It's obvious that the employees at Betsy Robinson are old pros at the wedding dress business- they have the entire experience down to a science. My consultant, Stefanie, was very friendly and helpful. After I arrived we sat down and discussed my budget (around $1000) and what kind of styles I would be open to. She showed me where the dresses in my price range were located and we both picked out a few that fit my criteria. Because I wanted a relatively cheap dress Stefanie suggested I look at the sample dresses they had for sale. I was open to that, but ultimately it turned out that Stefanie had brought me a dress that I had been eyeing up online, and I knew it was "the one".

Because Betsy Robinson Bridal is one of the largest bridal stores in the area they host a variety of truck shows. Once I found my dress, I waited until the designer had a truck show there (I think the big designers have them at BR every couple of months), and bought it then. They usually offer discounts on all dresses by the designer during the trunk show. So I ended up with a Watters dress that was a couple hundred dollars under my spending limit.

I was told that it would take 3-6 months to come in, and they would call me when it arrived. I was antsy and called them to check right around 3 months. They told me that it had come in just that week. I'm not sure if it was a coincidence, or if the dresses usually come in earlier than they say, but it might be a good idea to call and check in if you are impatient like me.

I was worried that alterations would be costly in-store, and even thought about taking my dress elsewhere, but I was lazy and just got them done at Betsy Robinson. I was pretty easy, alteration-wise; just needed to size it down a bit, add a bustle, and adjust an embellishment. My alterations ended up being $120, which I thought was extremely reasonable. So that was a nice surprise!

My dress was ready when they said it would be, and it looked beautiful the day of the wedding. I'm very pleased with my Betsy Robinson experience, and I think every bride in the area should at least check them out!
I visited about 4-5 different bridal shops in the area before buying my dress from Betsy Robinson. I enjoyed shopping at Read more...
I visited about 4-5 different bridal shops in the area before buying my dress from Betsy Robinson. I enjoyed shopping at all of the bridal shops, but I'm glad I purchased my dress from BR.

It's obvious that the employees at Betsy Robinson are old pros at the wedding dress business- they have the entire experience down to a science. My consultant, Stefanie, was very friendly and helpful. After I arrived we sat down and discussed my budget (around $1000) and what kind of styles I would be open to. She showed me where the dresses in my price range were located and we both picked out a few that fit my criteria. Because I wanted a relatively cheap dress Stefanie suggested I look at the sample dresses they had for sale. I was open to that, but ultimately it turned out that Stefanie had brought me a dress that I had been eyeing up online, and I knew it was "the one".

Because Betsy Robinson Bridal is one of the largest bridal stores in the area they host a variety of truck shows. Once I found my dress, I waited until the designer had a truck show there (I think the big designers have them at BR every couple of months), and bought it then. They usually offer discounts on all dresses by the designer during the trunk show. So I ended up with a Watters dress that was a couple hundred dollars under my spending limit.

I was told that it would take 3-6 months to come in, and they would call me when it arrived. I was antsy and called them to check right around 3 months. They told me that it had come in just that week. I'm not sure if it was a coincidence, or if the dresses usually come in earlier than they say, but it might be a good idea to call and check in if you are impatient like me.

I was worried that alterations would be costly in-store, and even thought about taking my dress elsewhere, but I was lazy and just got them done at Betsy Robinson. I was pretty easy, alteration-wise; just needed to size it down a bit, add a bustle, and adjust an embellishment. My alterations ended up being $120, which I thought was extremely reasonable. So that was a nice surprise!

My dress was ready when they said it would be, and it looked beautiful the day of the wedding. I'm very pleased with my Betsy Robinson experience, and I think every bride in the area should at least check them out! Read less
Services Used: Dress & Attire
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angel22blonde
Wedding:
9/25/2010
4.0/5.0
I came to Betsy Robinson already pretty much knowing what I wanted. Knowing this I planned around the Trunk sale associated with the designer, this really helped with saving $$. The woman who helped me was great! She never pressured me and made the process fun, which I did not originally experience at the first salon I went to. Would definitely recommend to another bride!
I came to Betsy Robinson already pretty much knowing what I wanted. Knowing this I planned around the Trunk sale Read more...
I came to Betsy Robinson already pretty much knowing what I wanted. Knowing this I planned around the Trunk sale associated with the designer, this really helped with saving $$. The woman who helped me was great! She never pressured me and made the process fun, which I did not originally experience at the first salon I went to. Would definitely recommend to another bride! Read less
Services Used: Dress & Attire
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zoe33
Wedding:
6/7/2009
4.0/5.0
I love Betsy Robinson because it was one stop shopping. Originally, I wanted a Maggie Sotero dress but then I learned that only certain retailers carried certain designers and alas there are not that many bridal salons in Washington, DC proper (there are more of them in the suburbs, but I as a native Washingtonian born and raised, I like to keep my money in DC since this is where I live). I decided early on that I would try out Betsy Robinson and see what they had to offer. The day I went, they were having a sample sale and I tried on 5 or 6 dresses and I came down to 3 – 2 by Watters and Watters and one my Pronovias. When I tried on my dress I think that’s when it hit me that I was getting married and I was going to be bride. I ended with the Watters and Watters and I think it was the best choice.
I love Betsy Robinson because it was one stop shopping. Originally, I wanted a Maggie Sotero dress but then I learned that Read more...
I love Betsy Robinson because it was one stop shopping. Originally, I wanted a Maggie Sotero dress but then I learned that only certain retailers carried certain designers and alas there are not that many bridal salons in Washington, DC proper (there are more of them in the suburbs, but I as a native Washingtonian born and raised, I like to keep my money in DC since this is where I live). I decided early on that I would try out Betsy Robinson and see what they had to offer. The day I went, they were having a sample sale and I tried on 5 or 6 dresses and I came down to 3 – 2 by Watters and Watters and one my Pronovias. When I tried on my dress I think that’s when it hit me that I was getting married and I was going to be bride. I ended with the Watters and Watters and I think it was the best choice. Read less
Services Used: Dress & Attire
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meghan
Wedding:
6/27/2008
4.0/5.0
I enjoyed working with Gail. She picked my dress out for me! It was something I never would have picked to try on but she brought it in for me and I fell in love as soon as I put it on.

My only problem was with the alterations. I felt that when I asked to have my dress taken in at the top I was brushed off. As a result I felt uncomfortable in my dress.
I enjoyed working with Gail. She picked my dress out for me! It was something I never would have picked to try on but she Read more...
I enjoyed working with Gail. She picked my dress out for me! It was something I never would have picked to try on but she brought it in for me and I fell in love as soon as I put it on.

My only problem was with the alterations. I felt that when I asked to have my dress taken in at the top I was brushed off. As a result I felt uncomfortable in my dress. Read less
Services Used: Dress & Attire
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Erin
Wedding:
5/31/2008
4.0/5.0
Betsy Robinson's was a great place to purchase a dress. Jennifer Harvey was a phenomenal sales woman, I would highly recommend her. The initial visit and the last visit (picking up my dress) were incredible (both 5 out of 5's); the middle visits left something to be desired (i would rank 2-3's). But, overall, I was pleased with my experience.
Betsy Robinson's was a great place to purchase a dress. Jennifer Harvey was a phenomenal sales woman, I would highly Read more...
Betsy Robinson's was a great place to purchase a dress. Jennifer Harvey was a phenomenal sales woman, I would highly recommend her. The initial visit and the last visit (picking up my dress) were incredible (both 5 out of 5's); the middle visits left something to be desired (i would rank 2-3's). But, overall, I was pleased with my experience. Read less
Services Used: Dress & Attire
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Denise
Wedding:
5/6/2005
4.0/5.0
All in all I liked my experience with Betsy Robinson's bridal. I found a great dress and lovely bridesmaid dresses. They had some good ideas. The sales people were very busy and harried, which somewhat distracted from "the biggest event of my life". I understand that they deal with people like me every single day. They were very professional and guided me along in the process and everything went smoothly.
All in all I liked my experience with Betsy Robinson's bridal. I found a great dress and lovely bridesmaid dresses. They Read more...
All in all I liked my experience with Betsy Robinson's bridal. I found a great dress and lovely bridesmaid dresses. They had some good ideas. The sales people were very busy and harried, which somewhat distracted from "the biggest event of my life". I understand that they deal with people like me every single day. They were very professional and guided me along in the process and everything went smoothly. Read less
Services Used: Dress & Attire
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Andrea
Wedding:
6/3/2006
3.9/5.0
This vendor was somewhat costly, but worth it for the specificity I was looking for. You won't find much that's really nice for under $1000. Also, be prepared to be blown away by the pricing on headpieces. Definitely go elsewhere for cheaper, yet nice, headpieces. The employee who assisted me from start to finish was very sweet.
This vendor was somewhat costly, but worth it for the specificity I was looking for. You won't find much that's really Read more...
This vendor was somewhat costly, but worth it for the specificity I was looking for. You won't find much that's really nice for under $1000. Also, be prepared to be blown away by the pricing on headpieces. Definitely go elsewhere for cheaper, yet nice, headpieces. The employee who assisted me from start to finish was very sweet. Read less
Services Used: Dress & Attire
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Erika
Wedding:
5/31/2014
3.8/5.0
I absolutely loved my dress and had a great experience picking "the one". Thank you, Kelli! The consultants were great and helped me pick out the perfect sash to compliment my dress and give it that little extra something special. Although, there were a few hurdles to get through while working with the salon. We had some trouble getting our bridesmaids dresses figured out. They don't schedule times for this so everyone is just running around looking at dresses and it's pretty crammed. We had to walk into the fitting rooms ourselves without any help before someone noticed us. This is even after I called to make an appointment. Honestly, the alterations were kind of a disaster. I started my fittings two months before the wedding, and had to have my bustle re-done three times. However, the seamstress who ended up making it perfect (I hate that I forgot her name) was fabulous. She took over for the regular seamstress when I came in the Saturday before my wedding for my final fitting. When I put on the dress, it was like nothing had been done that was supposed to be from my last fitting. That's when the anxiety kicked in. I was getting married in a week and my dress didn't fit. The seamstress who took over, spent over an hour adjusting my dress to make sure it was flawless. She re-did my entire bustle, pinning it and taking it down over and over again before she got it just right. She really knew how to work with the fabric and how to get it to fall correctly. She also said that they would have a diagram of how the bustle worked since it wasn't your typical bustle. However, when my mom went to pick up my dress, they didn't have the diagram. My rehearsal was that evening, so she didn't have time to wait around while they made one, so she and my MOH winged it and eventually got the bustle perfect on my wedding day. All in all, I was in love with my dress (and secretly want to wear it every day), but the experience at the salon was frustrating and nerve racking.
I absolutely loved my dress and had a great experience picking "the one". Thank you, Kelli! The consultants were great and Read more...
I absolutely loved my dress and had a great experience picking "the one". Thank you, Kelli! The consultants were great and helped me pick out the perfect sash to compliment my dress and give it that little extra something special. Although, there were a few hurdles to get through while working with the salon. We had some trouble getting our bridesmaids dresses figured out. They don't schedule times for this so everyone is just running around looking at dresses and it's pretty crammed. We had to walk into the fitting rooms ourselves without any help before someone noticed us. This is even after I called to make an appointment. Honestly, the alterations were kind of a disaster. I started my fittings two months before the wedding, and had to have my bustle re-done three times. However, the seamstress who ended up making it perfect (I hate that I forgot her name) was fabulous. She took over for the regular seamstress when I came in the Saturday before my wedding for my final fitting. When I put on the dress, it was like nothing had been done that was supposed to be from my last fitting. That's when the anxiety kicked in. I was getting married in a week and my dress didn't fit. The seamstress who took over, spent over an hour adjusting my dress to make sure it was flawless. She re-did my entire bustle, pinning it and taking it down over and over again before she got it just right. She really knew how to work with the fabric and how to get it to fall correctly. She also said that they would have a diagram of how the bustle worked since it wasn't your typical bustle. However, when my mom went to pick up my dress, they didn't have the diagram. My rehearsal was that evening, so she didn't have time to wait around while they made one, so she and my MOH winged it and eventually got the bustle perfect on my wedding day. All in all, I was in love with my dress (and secretly want to wear it every day), but the experience at the salon was frustrating and nerve racking. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Erika, thank you for taking the time to write us a review. We are so happy that you found the perfect dress and that you had a great time doing it. We are sorry that you did not enjoy picking out bridesmaid dresses as much. It does get crowded very quickly and as hard as our consultants try, it is naturally a more self-guided experience than bridal. As for your alterations experience we again apologize for any undue stress it may have caused. All of our seamstresses are very talented, but it can be quite a process to reach perfection. We thank you for patience with us, and we hope your wedding was positively amazing.
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Anonymous
Wedding:
Recently Married
3.8/5.0
I have mixed feelings on this vendor. First off, my sales assistant who helped me find my wedding dress was one of the nicest people I have met in this industry. Kate was personable, helpful and literally found me a dress that exceeded my dreams. She was a wonderful person to share that special moment with (in addition to my mother- and we both adored her). In general I felt all the sales girls were great to work with, and there is a great selection of designers to choose from.
Alterations... I was scheduled to work with Elena. I have nothing positive to say about this woman. She threw away the extra fabric I asked her to save, she insulted me and said I gained weight (when I lost weight) when she made a section of the dress too tight, she said my first bra was not good enough, sent me to get a far more expensive one, and then altered it to the point where it was unusable, she sew a beaded strap on backwards and three days before my wedding, the hem was not done. She caused me a lot of stress and treated me with disrespect.
When the customer service manager was made aware, she got me a new seamstress who did a pretty decent job. The representative was professional, kind and helpful. In the end there was more stress up until the moment the dress was in our hands, but I do feel the shop made sure to make up for the stress that was caused and I give them a higher rating because of it.
WARNING TO ALL BRIDES: Never tell ANY alterations department the REAL date of your wedding, give them a date two weeks earlier than it really is. Just to avoid any last minute stress. I think I would have had a better experience if I had started with a different seamstress here, but I do appreciate how the shop tried to make up for Elena's bad work. I still ended up with the dress of my dreams and I am thankful that their customer service, Kate and Maria's was great in helping a bride feel beautiful on her wedding day.
I have mixed feelings on this vendor. First off, my sales assistant who helped me find my wedding dress was one of the Read more...
I have mixed feelings on this vendor. First off, my sales assistant who helped me find my wedding dress was one of the nicest people I have met in this industry. Kate was personable, helpful and literally found me a dress that exceeded my dreams. She was a wonderful person to share that special moment with (in addition to my mother- and we both adored her). In general I felt all the sales girls were great to work with, and there is a great selection of designers to choose from.
Alterations... I was scheduled to work with Elena. I have nothing positive to say about this woman. She threw away the extra fabric I asked her to save, she insulted me and said I gained weight (when I lost weight) when she made a section of the dress too tight, she said my first bra was not good enough, sent me to get a far more expensive one, and then altered it to the point where it was unusable, she sew a beaded strap on backwards and three days before my wedding, the hem was not done. She caused me a lot of stress and treated me with disrespect.
When the customer service manager was made aware, she got me a new seamstress who did a pretty decent job. The representative was professional, kind and helpful. In the end there was more stress up until the moment the dress was in our hands, but I do feel the shop made sure to make up for the stress that was caused and I give them a higher rating because of it.
WARNING TO ALL BRIDES: Never tell ANY alterations department the REAL date of your wedding, give them a date two weeks earlier than it really is. Just to avoid any last minute stress. I think I would have had a better experience if I had started with a different seamstress here, but I do appreciate how the shop tried to make up for Elena's bad work. I still ended up with the dress of my dreams and I am thankful that their customer service, Kate and Maria's was great in helping a bride feel beautiful on her wedding day. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

We really appreciate your review, and we thank you for presenting both the positive and negative aspects of your experience. We always love to hear our staff praised, and we are so glad that both Kate and Maria were helpful and professional. We are, however, proud of all of our seamstresses as well, but we apologize for any undue stress you were caused. Sometimes things do not go as smoothly as they should, but we thank you for recognizing our efforts to correct any errors, and help make your wedding day all that it should be. Thank you again and we wish you all the best.
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Nikki
Wedding:
9/20/2013
3.8/5.0
I love my dress and the selection. When it came to alterations, I spent half of what my dress costs. The first 2 fittings were good and then 3rd was awful which then caused me to spend 5 hours of alterations 2 days prior to my wedding. No discount applied.
I love my dress and the selection. When it came to alterations, I spent half of what my dress costs. The first 2 fittings Read more...
I love my dress and the selection. When it came to alterations, I spent half of what my dress costs. The first 2 fittings were good and then 3rd was awful which then caused me to spend 5 hours of alterations 2 days prior to my wedding. No discount applied. Read less
Services Used: Dress & Attire
Betsy Robinson's Bridal Collection responded with the following comments:

Thank you for taking the time to review our salon. We are always trying to improve upon our services and your review helps us to do that. The alterations process can be trying at times, but the end goal to have a dress that fits perfectly. Because of our familiarity with the alterations process we can forget what it is like on the other side, but we appreciate your patience and we hope your day was wonderful.
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Anonymous
Wedding:
1+ year ago
3.8/5.0
I had bought a GORGEOUS headband from Betsy Robinson's Bridal Collection, and was not aware of the "no return" policy. I wasn't sure if I was going to wear it the day of, because when I bought it I was in my dress and had the jewelry on with it, but when I took it home, I didn't think I liked it anymore. I ended up wearing it, but I was stressed out if I decided not to because they wouldn't return it. I think it might be helpful to put on the receipts or tell the people that buy accessories, that there is a "no return" policy.
I had bought a GORGEOUS headband from Betsy Robinson's Bridal Collection, and was not aware of the "no return" policy. I Read more...
I had bought a GORGEOUS headband from Betsy Robinson's Bridal Collection, and was not aware of the "no return" policy. I wasn't sure if I was going to wear it the day of, because when I bought it I was in my dress and had the jewelry on with it, but when I took it home, I didn't think I liked it anymore. I ended up wearing it, but I was stressed out if I decided not to because they wouldn't return it. I think it might be helpful to put on the receipts or tell the people that buy accessories, that there is a "no return" policy. Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
6/22/2012
3.8/5.0
I purchased my dress and bridesmaids dresses at Betsy Robinson's bridal salon. The staff that helped me, particularly Keisha was very helpful and made me feel like I was the only bride in the salon. She came in on days she was not even scheduled to work to help me with my fittings because she knew how comfortable I was with her. The dress I got came in in plenty of time as well as the bridesmaids dresses. Some of the receptionists were rude when I called to check on things and weren't helpful. In addition, everything with the salon was great up until the week of the wedding. The day I was to pick up my dress, I was told it would take 2 hours. My rehearsal was that evening so I didn't have any extra time to wait around. My dress ended up taking nearly 3.5 hours and I was unable to pick it up that day. Therefore I had to run back down to pikesville ( a 40 minute drive from my house) to pick it up the day before the wedding. At the wedding itself, the bussel that I paid for did not work. It broke after 10 minutes of use. Therefore, I had to carry my train the majority of the evening while trying to dance. I would recommend this vendor, I would just be aware of the alterations when getting them and make sure that the bussel is tried out at your fitting. We didn't do this and I really wish we had.
I purchased my dress and bridesmaids dresses at Betsy Robinson's bridal salon. The staff that helped me, particularly Read more...
I purchased my dress and bridesmaids dresses at Betsy Robinson's bridal salon. The staff that helped me, particularly Keisha was very helpful and made me feel like I was the only bride in the salon. She came in on days she was not even scheduled to work to help me with my fittings because she knew how comfortable I was with her. The dress I got came in in plenty of time as well as the bridesmaids dresses. Some of the receptionists were rude when I called to check on things and weren't helpful. In addition, everything with the salon was great up until the week of the wedding. The day I was to pick up my dress, I was told it would take 2 hours. My rehearsal was that evening so I didn't have any extra time to wait around. My dress ended up taking nearly 3.5 hours and I was unable to pick it up that day. Therefore I had to run back down to pikesville ( a 40 minute drive from my house) to pick it up the day before the wedding. At the wedding itself, the bussel that I paid for did not work. It broke after 10 minutes of use. Therefore, I had to carry my train the majority of the evening while trying to dance. I would recommend this vendor, I would just be aware of the alterations when getting them and make sure that the bussel is tried out at your fitting. We didn't do this and I really wish we had. Read less
Services Used: Dress & Attire
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kartichoke
Wedding:
10/16/2009
3.8/5.0
I absolutely loved the dress that I found at Betsy's. They were extremely strict about who could help you however. There are bridal dress consultants and bridesmaids dress consultants and each one aren't able to answer questions or help you with the other. That got a little frustrating especially when calling Betsy. I also had to make an appointment in advance to pick up the bridesmaids dresses. When I went in for my first dressing fitting, I put the dress on and they started pinning the dress - then decided to ask me if I was going to lose any more weight. When I told them I had hoped to lose 5 more pounds they told me they were unable to do the alterations until that happened because 5lbs would drop me an entire dress size and that I'd need a smaller bra (this didn't end up being the case at all). I wish they would have asked me in advance so I could save myself the 1.5 hr trip... it all worked out in the end but I was a bit frustrated with them during all of it.
I absolutely loved the dress that I found at Betsy's. They were extremely strict about who could help you however. There Read more...
I absolutely loved the dress that I found at Betsy's. They were extremely strict about who could help you however. There are bridal dress consultants and bridesmaids dress consultants and each one aren't able to answer questions or help you with the other. That got a little frustrating especially when calling Betsy. I also had to make an appointment in advance to pick up the bridesmaids dresses. When I went in for my first dressing fitting, I put the dress on and they started pinning the dress - then decided to ask me if I was going to lose any more weight. When I told them I had hoped to lose 5 more pounds they told me they were unable to do the alterations until that happened because 5lbs would drop me an entire dress size and that I'd need a smaller bra (this didn't end up being the case at all). I wish they would have asked me in advance so I could save myself the 1.5 hr trip... it all worked out in the end but I was a bit frustrated with them during all of it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.7/5.0
The dress was beautiful and we added cap sleeves that we fashioned from the extra appliques that we ordered and they turned out beautiful. However, I must have spent at least 4-5 hours in dress fittings because they couldn't get the bust right. It seemed like we understood what needed to be done better than they did, and when we came back and it didn't fit like they thought it would, instead of apologizing for making a wrong decision, they made me feel like it was because my body was changing that things weren't fitting correctly. It became very frustrating when we walked in a week before the wedding and it still didn't fit right, after 2 months of alterations. In the end, it was beautiful and fit wonderfully, but getting there was quite a hassle
The dress was beautiful and we added cap sleeves that we fashioned from the extra appliques that we ordered and they Read more...
The dress was beautiful and we added cap sleeves that we fashioned from the extra appliques that we ordered and they turned out beautiful. However, I must have spent at least 4-5 hours in dress fittings because they couldn't get the bust right. It seemed like we understood what needed to be done better than they did, and when we came back and it didn't fit like they thought it would, instead of apologizing for making a wrong decision, they made me feel like it was because my body was changing that things weren't fitting correctly. It became very frustrating when we walked in a week before the wedding and it still didn't fit right, after 2 months of alterations. In the end, it was beautiful and fit wonderfully, but getting there was quite a hassle Read less
Services Used: Dress & Attire
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Mary
Wedding:
11/23/2013
3.7/5.0
I wanted a Watters dress. In fact, I wanted a very specific Watters dress so when Betsy's had a trunk show, I went! My sales associate was very friendly. I will say this, I think it's absurd that you are not allowed to take photos of yourself in your dress. Of course, when the associate stepped out of the dressing room, my bridesmaids went nuts taking photos. I did feel that Betsy's knows it has the best selection around. I am not sure how hard they would have tried with me if I didn't pretty much know exactly what I wanted. Maybe it was because it was a Watters trunk show, but they didn't seem interested in showing me any other designer in a similar style. But, I am happy with my choice of dress. We found lovely bridesmaid dresses as well, also Watters. The bridesmaid sales associates seemed to be a little more patient and a little more interested. I did have an issue with my veils. Yes, plural. I did a double veil, one finger tip and one cathedral. When ordered, they were both ordered in ivory. When they arrived, they were not the same color. Luckily I was months ahead of schedule but it was a little disappointing. They explained that the veils were two different designers but still, wouldn't they be the experts in ensuring your veils matched when ordered? They were very sweet about the fix, but I think a little discount would have been appreciated. I live in D.C. with no car and getting up to Betsy's was no easy feat. Also, they send a nice note in the mail when your dress/veil/item is in and ready. Which is great, but they never called me. Maybe they had my number wrong? Not sure. I called them to see if my items were in. All in all, the best selection of elegant dresses in the DC Metro Region and super friendly. I am very pleased with my choice, but I can't help but feel that they were a tad disorganized at times and that maybe I made their job too easy by being so set on a specific dress.
I wanted a Watters dress. In fact, I wanted a very specific Watters dress so when Betsy's had a trunk show, I went! My Read more...
I wanted a Watters dress. In fact, I wanted a very specific Watters dress so when Betsy's had a trunk show, I went! My sales associate was very friendly. I will say this, I think it's absurd that you are not allowed to take photos of yourself in your dress. Of course, when the associate stepped out of the dressing room, my bridesmaids went nuts taking photos. I did feel that Betsy's knows it has the best selection around. I am not sure how hard they would have tried with me if I didn't pretty much know exactly what I wanted. Maybe it was because it was a Watters trunk show, but they didn't seem interested in showing me any other designer in a similar style. But, I am happy with my choice of dress. We found lovely bridesmaid dresses as well, also Watters. The bridesmaid sales associates seemed to be a little more patient and a little more interested. I did have an issue with my veils. Yes, plural. I did a double veil, one finger tip and one cathedral. When ordered, they were both ordered in ivory. When they arrived, they were not the same color. Luckily I was months ahead of schedule but it was a little disappointing. They explained that the veils were two different designers but still, wouldn't they be the experts in ensuring your veils matched when ordered? They were very sweet about the fix, but I think a little discount would have been appreciated. I live in D.C. with no car and getting up to Betsy's was no easy feat. Also, they send a nice note in the mail when your dress/veil/item is in and ready. Which is great, but they never called me. Maybe they had my number wrong? Not sure. I called them to see if my items were in. All in all, the best selection of elegant dresses in the DC Metro Region and super friendly. I am very pleased with my choice, but I can't help but feel that they were a tad disorganized at times and that maybe I made their job too easy by being so set on a specific dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
4/20/2013
3.7/5.0
The selection here is unparalleled. The staff let me come in multiple times to try on the same dress to be sure it was "the one." I rated them low on responsiveness because I did not hear back from some emails that I sent, but when I called they helped me right away. In addition, I asked to get a swatch of my bridesmaids dresses so that I could pick out their shoes and they sent me two different swatches, which were completely different colors. (not helpful). However, I love my dress and I got my bridesmaids dresses here too. When I had my alterations I ended up having to come in 7 times!, which I have to admit, I was annoyed with. However, with that being said, my dress ended up looking flawless on my wedding day and I was in love with it. If I had to do it over, I trust Betsy Robinson's selection and expertise and I would go back here again.
The selection here is unparalleled. The staff let me come in multiple times to try on the same dress to be sure it was Read more...
The selection here is unparalleled. The staff let me come in multiple times to try on the same dress to be sure it was "the one." I rated them low on responsiveness because I did not hear back from some emails that I sent, but when I called they helped me right away. In addition, I asked to get a swatch of my bridesmaids dresses so that I could pick out their shoes and they sent me two different swatches, which were completely different colors. (not helpful). However, I love my dress and I got my bridesmaids dresses here too. When I had my alterations I ended up having to come in 7 times!, which I have to admit, I was annoyed with. However, with that being said, my dress ended up looking flawless on my wedding day and I was in love with it. If I had to do it over, I trust Betsy Robinson's selection and expertise and I would go back here again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/1/2012
3.7/5.0
I went in to the shop to take a look and they were very helpful. They were so nice and so helpful. I found a dress I fell in love with. When I went back for the dress fitting the dress did not fit how I had imagined it. The dress had been ordered a size bigger and they recommend alterations. When I went back the third time I was still not 100% satisfied with how my dress looked. They said that because it was a size bigger it fit different than the original one I tried on. I was then 1 week away from my wedding day. At that point there was not much they could do;; therefore, although the dress fit nice it was not how imagined it. It would have been nice if they explained how the sizing would affect the look of the dress. After seeing pictures, I totally was not pleased with how my dress looked. I had a wonderful wedding; however, I wish my dress would have been perfect.
I went in to the shop to take a look and they were very helpful. They were so nice and so helpful. I found a dress I fell Read more...
I went in to the shop to take a look and they were very helpful. They were so nice and so helpful. I found a dress I fell in love with. When I went back for the dress fitting the dress did not fit how I had imagined it. The dress had been ordered a size bigger and they recommend alterations. When I went back the third time I was still not 100% satisfied wit