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BIG EASY LIMOS

Kenner , LA

LOCATION

11 West 23rd St
Kenner, LA 70062 US

PHONE

504-466-4477

WEBSITE

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ABOUT US

Big Easy Limos, Inc. is the premier New Orleans limousine company. Our staff is devoted to providing first class, personal service. We are proud to feature the ultimate in comfort,... Read more
Big Easy Limos, Inc. is the premier New Orleans limousine company. Our staff is devoted to providing first class, personal service. We are proud to feature the ultimate in comfort, courtesy, reliability, and dependability. Big Easy Limos, Inc. provides top quality service and ensures that every ride is met with complete satisfaction.

Quality Service and Value
We offer low rates and full old fashion service. Our quotes include everything. We do not charge extras.... PERIOD. Choose us for unsurpassed quality and extraordinary value.

Exclusive Hire
When you book with us we are devoted to your personal satisfaction. You can have confidence that when "Big Easy Limos, Inc." is on the job....... your day will be perfect!! And you can rest assured that when you rent an elegant vehicle from us, an elegant vehicle will show up to do the job.

For more information please call us at 504-466-4477 or email us at sales@bigeasylimos.com Read less
Transportation

REVIEWS

3.8
out of 5.0
3.8/5.0
3.9/5.0
3.7/5.0
3.7/5.0
3.7/5.0
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Anonymous
Wedding:
Recently Married
1.2/5.0
Let me voice my displeasure with Big Easy Limo and the service I received yesterday.

First off, when I called in and made my reservation over the phone, I specified that we wanted a white limo. I was told that was all you had in your fleet. The limo which arrived was black.

Second: I received a call that the limo was broken down on the side of the Interstate. Then I received a call that the limo only needed antifreeze and it would arrive 10 - 15 minutes late. When the limo arrived again, it was overheating again and had to sit so the engine would cool down.

Third: I had a discussion with the driver about the drop off point and gave him specific directions on the shortest route to get to the drop off point. I told him to take the Old Spanish Trail exit and head south on Old Spanish Trail until he hit Hwy 90 and then take a right turn. He did not follow my instructions but started following whatever instructions was programmed into the GPS which would have him crossing the Twin Span, taking HWY 11 to Chef Highway and then driving east until he got to the marina. This would have added 40 minutes to the trip and would have taken him at least 30 miles out of the way.

Fourth: Since the limo was in danger of overheating, he could not turn the air conditioning on. This meant the wedding party had to ride in a hot limo which was uncomfortable.

I am certain that I will not recommend Big Easy Limos, Inc. to anyone I know looking to reserve a limo. I will never do business with you again.
Let me voice my displeasure with Big Easy Limo and the service I received yesterday.

First off, when I called in Read more...
Let me voice my displeasure with Big Easy Limo and the service I received yesterday.

First off, when I called in and made my reservation over the phone, I specified that we wanted a white limo. I was told that was all you had in your fleet. The limo which arrived was black.

Second: I received a call that the limo was broken down on the side of the Interstate. Then I received a call that the limo only needed antifreeze and it would arrive 10 - 15 minutes late. When the limo arrived again, it was overheating again and had to sit so the engine would cool down.

Third: I had a discussion with the driver about the drop off point and gave him specific directions on the shortest route to get to the drop off point. I told him to take the Old Spanish Trail exit and head south on Old Spanish Trail until he hit Hwy 90 and then take a right turn. He did not follow my instructions but started following whatever instructions was programmed into the GPS which would have him crossing the Twin Span, taking HWY 11 to Chef Highway and then driving east until he got to the marina. This would have added 40 minutes to the trip and would have taken him at least 30 miles out of the way.

Fourth: Since the limo was in danger of overheating, he could not turn the air conditioning on. This meant the wedding party had to ride in a hot limo which was uncomfortable.

I am certain that I will not recommend Big Easy Limos, Inc. to anyone I know looking to reserve a limo. I will never do business with you again. Read less
Services Used: Transportation
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PATTY
Wedding:
7/27/2013
0.0/5.0
A DISASTER FROM HELL!
TOOK A TOUR OF THE IVORY CADILLAC ESCALADS FOR OUR WEDDING. MY WIFE & I RETURNED TO THE OFFICE SIGNED THE CONTRACT PAID FOR THE 2 VEHICLES IN FULL. THE DAY BEFORE OUR WEDDING WE WENT TO THE OFFICE TO MAKE SURE EVERYTHING WAS OK. THE ESCALADES/DRIVERS WOULD BE ON TIME, THE OWNER REASSURED US EVERYTHING IS GREAT READY FOR TOMORROW.
*OUR SPECIAL WEDDING DAY IS HERE AFTER 1 YEAR & 3 MONTHS OF PLANNING*
MY WIFE COME DOWN STAIRS WALKED INTO DISASTER FROM HELL. THE MATRON OF HONOR CALLS UPSTAIRS TO TELL ME THE CARS WE PAID FOR (2 IVORY CADILLAC ESCALADES) ARE NOT THERE. A WHITE HUMMER & WHITE SURBURBAN IS HERE & MY BRIDE IS UPSET. ITS 10 MINUTES TO LEAVING TIME TO LEAVE FOR OUR WEDDING CEREMONY.
THE BESTMAN COMES DOWN STAIRS TO ASSIST THE MATRON OF HONOR TO SEE WHATS GOING ON & WHY BIG EASY SENT CARS THE BRIDE/GROOM DID NOT ASK FOR. THE DRIVERS NONCHALANT IN ANSWERING QUESTIONS. THEY SAID THEY DID NOT WORK FOR BIG EASY. BIG EASY CALLED THEM AT THE LAST MINUTE TO TAKE THE JOB.WHY AREN'T YOU HERE IN CADILLAC IVORY ESCALADES LIKE THE BRIDE/GROOM PAID FOR. THEY SAID IT WASN'T THERE PROBLEM WE CAME FROM GONZALEZ, LA. BIG EASY FAILED TO CONTACT US AS THE CLIENT OR THE 2 EMERGENCY CONTACTS PROVIDED TO THEM TO INFORM US OF ANY PROBLEMS.
TO AVOID THE EMBARASSMENT, DISSATISFACTION, DISASTER FROM HELL WE EXPERIENCED, WE HIGHLY DO NOT RECOMMEND THIS COMPANY FOR YOUR SPECIAL OCCASSION. THIS COULD HAVE BEEN RECTIFIED IN A PROFESSIONAL MANNER.IF YOU CAN'T HONOR THE REQUEST OF YOUR PAYING CLIENT DON'T TAKE THE JOB OR TAKE THEM FORGRANTED. YOU CREATED AN UNWANTED DISASTER ON OUR SPECIAL DAY WE WILL NEVER FORGET THIS. TO SEE THE MIX MATCH VEHICLES IN THE PHOTOS/VIDEO IS AWFUL. IF WE WE WOULD HAVE WANTED A SURBURBAN & HUMMER WE WOULD HAVE REQUESTED PAID FOR THAT. THATS WHY WE PLANNED 1 YEAR 3 MONTHS IN ADVANCE TO HAVE OUR WEDDING DONE IN DESCENCY IN ORDER TO HAVE A MEMORABLE SPECIAL DAY. YOU GUYS RUINED THAT. THE ONLY DISASTER WE HAD WAS YOU.
A DISASTER FROM HELL!
TOOK A TOUR OF THE IVORY CADILLAC ESCALADS FOR OUR WEDDING. MY WIFE & I RETURNED TO THE OFFICE Read more...
A DISASTER FROM HELL!
TOOK A TOUR OF THE IVORY CADILLAC ESCALADS FOR OUR WEDDING. MY WIFE & I RETURNED TO THE OFFICE SIGNED THE CONTRACT PAID FOR THE 2 VEHICLES IN FULL. THE DAY BEFORE OUR WEDDING WE WENT TO THE OFFICE TO MAKE SURE EVERYTHING WAS OK. THE ESCALADES/DRIVERS WOULD BE ON TIME, THE OWNER REASSURED US EVERYTHING IS GREAT READY FOR TOMORROW.
*OUR SPECIAL WEDDING DAY IS HERE AFTER 1 YEAR & 3 MONTHS OF PLANNING*
MY WIFE COME DOWN STAIRS WALKED INTO DISASTER FROM HELL. THE MATRON OF HONOR CALLS UPSTAIRS TO TELL ME THE CARS WE PAID FOR (2 IVORY CADILLAC ESCALADES) ARE NOT THERE. A WHITE HUMMER & WHITE SURBURBAN IS HERE & MY BRIDE IS UPSET. ITS 10 MINUTES TO LEAVING TIME TO LEAVE FOR OUR WEDDING CEREMONY.
THE BESTMAN COMES DOWN STAIRS TO ASSIST THE MATRON OF HONOR TO SEE WHATS GOING ON & WHY BIG EASY SENT CARS THE BRIDE/GROOM DID NOT ASK FOR. THE DRIVERS NONCHALANT IN ANSWERING QUESTIONS. THEY SAID THEY DID NOT WORK FOR BIG EASY. BIG EASY CALLED THEM AT THE LAST MINUTE TO TAKE THE JOB.WHY AREN'T YOU HERE IN CADILLAC IVORY ESCALADES LIKE THE BRIDE/GROOM PAID FOR. THEY SAID IT WASN'T THERE PROBLEM WE CAME FROM GONZALEZ, LA. BIG EASY FAILED TO CONTACT US AS THE CLIENT OR THE 2 EMERGENCY CONTACTS PROVIDED TO THEM TO INFORM US OF ANY PROBLEMS.
TO AVOID THE EMBARASSMENT, DISSATISFACTION, DISASTER FROM HELL WE EXPERIENCED, WE HIGHLY DO NOT RECOMMEND THIS COMPANY FOR YOUR SPECIAL OCCASSION. THIS COULD HAVE BEEN RECTIFIED IN A PROFESSIONAL MANNER.IF YOU CAN'T HONOR THE REQUEST OF YOUR PAYING CLIENT DON'T TAKE THE JOB OR TAKE THEM FORGRANTED. YOU CREATED AN UNWANTED DISASTER ON OUR SPECIAL DAY WE WILL NEVER FORGET THIS. TO SEE THE MIX MATCH VEHICLES IN THE PHOTOS/VIDEO IS AWFUL. IF WE WE WOULD HAVE WANTED A SURBURBAN & HUMMER WE WOULD HAVE REQUESTED PAID FOR THAT. THATS WHY WE PLANNED 1 YEAR 3 MONTHS IN ADVANCE TO HAVE OUR WEDDING DONE IN DESCENCY IN ORDER TO HAVE A MEMORABLE SPECIAL DAY. YOU GUYS RUINED THAT. THE ONLY DISASTER WE HAD WAS YOU. Read less
Services Used: Transportation
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Tiffany
Wedding:
6/14/2013
0.2/5.0
This was the worst limo place that you can buy from. After careful planning of 2 years in advanced, they still could not get it right. This limo place is terrible. On my wedding day, they sent an old run down Rolls Royce that almost broke down on us going to the church. It also smelled like mildew and rust all over! (It was NOT the one I looked at when I went there to book.)Then when I arrived to the church, I noticed that the bridesmaids were in an old Suburban when I paid for a stretch Escalade! The only vehicle that was right, was the guys stretch hummer. But this one takes the cake, when my husband and I were coming out the church to go the reception, I noticed that the Rolls Royce was gone! We had no vehicle outside to take us to the reception. Finally, after about 10 minutes, some random outside contractor that was called by Big Easy limos picked us up in an old BMW. I was pissed. It was not what I paid for. On top of that, when I asked the driver what was going on, he said that it was not his fault and that he knows nothing. All that he was told was to pick us up because the Rolls Royce broke down. The owner of Big Easy was unprofessional and did not want to give us some of our money back or even tell us what happened. He said "that these things happen and cars break down. Just be lucky we were able to get you to your reception" was his exact words. Who operates like this? When I first scheduled these vehicles, the company reassured me that I would get what I paid for. He ruined a part of the biggest day of my life. I do not recommend Big Easy Limos to any bride. They need to be reported to the Better Business Bureau for operating with such unprofessionalism and I don't care attitude.
This was the worst limo place that you can buy from. After careful planning of 2 years in advanced, they still could not Read more...
This was the worst limo place that you can buy from. After careful planning of 2 years in advanced, they still could not get it right. This limo place is terrible. On my wedding day, they sent an old run down Rolls Royce that almost broke down on us going to the church. It also smelled like mildew and rust all over! (It was NOT the one I looked at when I went there to book.)Then when I arrived to the church, I noticed that the bridesmaids were in an old Suburban when I paid for a stretch Escalade! The only vehicle that was right, was the guys stretch hummer. But this one takes the cake, when my husband and I were coming out the church to go the reception, I noticed that the Rolls Royce was gone! We had no vehicle outside to take us to the reception. Finally, after about 10 minutes, some random outside contractor that was called by Big Easy limos picked us up in an old BMW. I was pissed. It was not what I paid for. On top of that, when I asked the driver what was going on, he said that it was not his fault and that he knows nothing. All that he was told was to pick us up because the Rolls Royce broke down. The owner of Big Easy was unprofessional and did not want to give us some of our money back or even tell us what happened. He said "that these things happen and cars break down. Just be lucky we were able to get you to your reception" was his exact words. Who operates like this? When I first scheduled these vehicles, the company reassured me that I would get what I paid for. He ruined a part of the biggest day of my life. I do not recommend Big Easy Limos to any bride. They need to be reported to the Better Business Bureau for operating with such unprofessionalism and I don't care attitude. Read less
Services Used: Transportation
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Xenia
Wedding:
4/6/2013
5.0/5.0
Very easy to work with and affordable. We used one Stretch Escalade and one Stretch Hummer to transport the wedding party and parents to and from the ceremony and reception, as well as a vintage Rolls Royce for my husband and I. They gave us a great deal and came in way under budget. The drivers were on time and friendly and the cars were clean and perfect! They even supplied a glass of champagne for my husband and I as soon as we walked out of the church!
Very easy to work with and affordable. We used one Stretch Escalade and one Stretch Hummer to transport the wedding party Read more...
Very easy to work with and affordable. We used one Stretch Escalade and one Stretch Hummer to transport the wedding party and parents to and from the ceremony and reception, as well as a vintage Rolls Royce for my husband and I. They gave us a great deal and came in way under budget. The drivers were on time and friendly and the cars were clean and perfect! They even supplied a glass of champagne for my husband and I as soon as we walked out of the church! Read less
Services Used: Transportation
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Anonymous
Wedding:
11/3/2012
2.2/5.0
I must say that I was very unhappy with the service that we received from Big Easy Limo. Six months before our wedding I called to make a reservation for a limo to seat 8 people and had no problem doing so. However, the week before our wedding when I called to confirm our reservation I was told that because it was the night of the LSU vs. ALABAMA game that they would have to subcontract it out to another company because they did not have any vehicles available. Not a problem... until I was told that I would have to pay more that what I was originally quoted because of them having to subcontract it out. Needless to say we decided to go with the company anyway. The straw that broke that camels back was the limo driver himself. We asked if he could stop off at a gas station for us to use the restroom and his words to us was that he was not a taxi driver. I must say that I would not recommend anyone to use this company in the event that they are subcontracted to another company.
I must say that I was very unhappy with the service that we received from Big Easy Limo. Six months before our wedding I Read more...
I must say that I was very unhappy with the service that we received from Big Easy Limo. Six months before our wedding I called to make a reservation for a limo to seat 8 people and had no problem doing so. However, the week before our wedding when I called to confirm our reservation I was told that because it was the night of the LSU vs. ALABAMA game that they would have to subcontract it out to another company because they did not have any vehicles available. Not a problem... until I was told that I would have to pay more that what I was originally quoted because of them having to subcontract it out. Needless to say we decided to go with the company anyway. The straw that broke that camels back was the limo driver himself. We asked if he could stop off at a gas station for us to use the restroom and his words to us was that he was not a taxi driver. I must say that I would not recommend anyone to use this company in the event that they are subcontracted to another company. Read less
Services Used: Transportation
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Ashley
Wedding:
10/6/2012
5.0/5.0
On time, super easy booking, negotiated within my budget, and the rolls was air-conditioned! The drivers were super nice. I rented the white mini bus for the bridal party and for elderly guests who couldn’t secondline to the reception, the rolls Royce for the bridal car, and a white sedan for the driving away car.
On time, super easy booking, negotiated within my budget, and the rolls was air-conditioned! The drivers were super nice. Read more...
On time, super easy booking, negotiated within my budget, and the rolls was air-conditioned! The drivers were super nice. I rented the white mini bus for the bridal party and for elderly guests who couldn’t secondline to the reception, the rolls Royce for the bridal car, and a white sedan for the driving away car. Read less
Services Used: Transportation
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Kristen
Wedding:
8/11/2012
5.0/5.0
On time. Great price. Professional service. Amazing Limos. Need I say more?
On time. Great price. Professional service. Amazing Limos. Need I say more?
On time. Great price. Professional service. Amazing Limos. Need I say more? Read less
Services Used: Transportation
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mscarritt
Wedding:
6/8/2012
4.0/5.0
I am leaving a mixed review for a few reasons. I'll start with the good stuff.

Big Easy Limos has the cheapest packages. I spent about $650 for two stretch limos (10 seater) which was the best deal I could find in New Orleans. It is supposed to cover tips, gas, and all additional fees, but from previous reviews, I knew to be prepared to tip anyway. I called to book with them about three months in advance and it was very easy to do so. The man I spoke with was polite and helpful. A month later, I had to make a location change so I called again and made the change. No problem. Due to a crazy wedding coordinator at my church who waited until the night before my wedding to tell me that the groom and groomsmen had to be at the church an hour early, I had to call at 7 pm the night before my wedding to move one of the limos up 30 minutes. Luckily, they answered and were able to do it. The morning of the wedding, both limos arrived on time. I was running late, and my limo driver waited patiently for me for 15 minutes with no complaints. He was extremely polite, respectful, and helpful. He offered his arm to all the woman as well as an umbrella since it was raining. He was an absolute pleasure.

Now for the bad, because one of the limos had to be moved up a half hour, we had to pay $100 more to that driver on the spot after the ceremony since we ran over the allotted time. My nice limo driver brought the issue to my mother because he did not want to worry me, but I overheard and assured him it was not a problem (which it wasn't). I had already given my husband $50 to tip his driver, so my husband paid him that and then I paid him an additional $50 to cover the full hundred. This driver then claimed to my nice driver that he had only received $50. I protested and then tracked down my husband to verify. At that point, my husband's driver "remembered" the additional $50. According to my husband, that driver was not very sociable and acted grumpy the whole time.

Thus, my driver was absolutely awesome (i tipped him $40 extra), while my husband's driver was the exact opposite. The 2.5 stars in quality of service and professionalism are to reflect this dichotomy. I have read other similar reviews from other brides. Some drivers are great, some are not. The limos themselves were clean and had no mechanical issues. Ultimately, I would recommend this business due to my great driver and the value. There will always be a few bumps in the wedding day though, so be prepared.
I am leaving a mixed review for a few reasons. I'll start with the good stuff.

Big Easy Limos has the cheapest Read more...
I am leaving a mixed review for a few reasons. I'll start with the good stuff.

Big Easy Limos has the cheapest packages. I spent about $650 for two stretch limos (10 seater) which was the best deal I could find in New Orleans. It is supposed to cover tips, gas, and all additional fees, but from previous reviews, I knew to be prepared to tip anyway. I called to book with them about three months in advance and it was very easy to do so. The man I spoke with was polite and helpful. A month later, I had to make a location change so I called again and made the change. No problem. Due to a crazy wedding coordinator at my church who waited until the night before my wedding to tell me that the groom and groomsmen had to be at the church an hour early, I had to call at 7 pm the night before my wedding to move one of the limos up 30 minutes. Luckily, they answered and were able to do it. The morning of the wedding, both limos arrived on time. I was running late, and my limo driver waited patiently for me for 15 minutes with no complaints. He was extremely polite, respectful, and helpful. He offered his arm to all the woman as well as an umbrella since it was raining. He was an absolute pleasure.

Now for the bad, because one of the limos had to be moved up a half hour, we had to pay $100 more to that driver on the spot after the ceremony since we ran over the allotted time. My nice limo driver brought the issue to my mother because he did not want to worry me, but I overheard and assured him it was not a problem (which it wasn't). I had already given my husband $50 to tip his driver, so my husband paid him that and then I paid him an additional $50 to cover the full hundred. This driver then claimed to my nice driver that he had only received $50. I protested and then tracked down my husband to verify. At that point, my husband's driver "remembered" the additional $50. According to my husband, that driver was not very sociable and acted grumpy the whole time.

Thus, my driver was absolutely awesome (i tipped him $40 extra), while my husband's driver was the exact opposite. The 2.5 stars in quality of service and professionalism are to reflect this dichotomy. I have read other similar reviews from other brides. Some drivers are great, some are not. The limos themselves were clean and had no mechanical issues. Ultimately, I would recommend this business due to my great driver and the value. There will always be a few bumps in the wedding day though, so be prepared. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Big Easy Limo was so easy to work with while planning our wedding. They exceeded expectations and more! We rented a Rolls Royce, limo for family, and two mini buses for our guests to transport them from the wedding ceremony to the reception. They made great recommendations and their proposal was very competitive and reasonable. Thank you for such wonderful services!
Big Easy Limo was so easy to work with while planning our wedding. They exceeded expectations and more! We rented a Rolls Read more...
Big Easy Limo was so easy to work with while planning our wedding. They exceeded expectations and more! We rented a Rolls Royce, limo for family, and two mini buses for our guests to transport them from the wedding ceremony to the reception. They made great recommendations and their proposal was very competitive and reasonable. Thank you for such wonderful services! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
4.7/5.0
They are not the cheapest but very reliable and clean limos
They are not the cheapest but very reliable and clean limos
They are not the cheapest but very reliable and clean limos Read less
Services Used: Transportation
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