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Bliss Bridal

Newburgh , NY
CONTACT US
CONTACT US

LOCATION

1227 Rt 300
Newburgh, NY US 12550 (map)

PHONE

845-565-3300

WEBSITE

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ABOUT US

Nov 1, 2010 we became the proud owners of Bella Couture Bridal. When we took over, we had over 100 customers under contract awaiting the arrival of their gowns and trusting in us to see... Read more
Nov 1, 2010 we became the proud owners of Bella Couture Bridal. When we took over, we had over 100 customers under contract awaiting the arrival of their gowns and trusting in us to see them trough their wedding planning process. It was our goal to have a seamless transition so we decided to keep everything the same in an attempt to comfort those customers and gain their trust. In Sept 2011, we fulfilled our last contract that was initiated with the previous owners. Once all the old contracts were completed, we knew we could slowly make changes to the store and make it our own. The first of those was changing the name of the store, so Jan 2, 2012 we reopened our doors as Bliss Bridal. The word bliss means; to be in a state of profound satisfaction, happiness and joy, which should be the foundation to any marriage, and it's our goal to make your wedding planning experience with us a blissful one.
There were a few things that we weren't aware of when we bought the store. One was the friendships we would form and another is the mixed emotions that come along when our brides wedding days finally arrive. On one hand, we are so happy for them, and are feeling so fulfilled knowing we assisted them through one of the most important days in a girl's life, but we are also feeling very sad knowing we won't see them in our store on a regular basis any longer. Somewhere along the way, our customers stop being our customers and become our friends! So whatever occasion you are shopping for, we care about you and would be honored if you chose us to share in your special occasion.
Sincerely, Rachel Taylor & Keri Ciastko Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

4.5
out of 5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.6/5.0
4.4/5.0
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Diana
Wedding:
8/22/2014
5.0/5.0
I wish I could give Bliss Bridal 10 stars for each area! The help, patience, and beautiful compliments I got each time I tried on a dress were OUTSTANDING!!! So friendly and personable...literally everyone that works there! I said yes to a Maggie Sottero dress and got a great price too!!
Services Used: Dress & Attire
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Jessica
Wedding:
5/3/2014
1.1/5.0
An absolute nightmare for me :( My biggest problems:

• Time Management: My bridal gown fitting began 45 minutes late, because they admittedly did not set aside enough time for the prior appointment . My bridesmaid fitting appointment also took two hours because the associate left halfway through to help other people.
• Lack of customer service: For an accessory appointment I was pointed in a general direction and had to flag someone down 15 minutes in when no one offered to help. When Bliss stopped carrying the belt I had picked out, they advised me to blindly “order off Etsy." It was weeks later that the owner offered to contact the belt company, and then did not follow up with me.
• Responsiveness: Multiple e-mails and phone calls went unanswered.
• Questionable business decisions: My bridesmaids gowns were ordered over a month after we left the store (nine months prior to my wedding) and came in nearly three months later than the store originally indicated. Our final estimated ship date? Three weeks before my wedding. That was the SHIP date.
• Constantly getting the wrong information: My wedding gown came in over two months late. When I asked why, one person said it was “based on my wedding date” (which another employee denied), then it was weather delays, then it was Chinese New Year, etc. Eventually I was given the tracking number and told it was being “overnighted” (this was screwed up too, it took five days). When it finally arrived no one at the shop even called to let me know. I had to watch it myself and immediately call for an appointment.
• Extremely disorganized: Invoice specifically said not to buy shoes until dress came in. When my dress came in, I was asked if the example shoes were my wedding shoes. I explained that the invoice said not to purchase. Staff argued otherwise and then could not find my invoice. I checked at home, and that was, in fact, what it said.

My advice: look elsewhere.
Services Used: Dress & Attire
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Rachael
Wedding:
4/26/2014
5.0/5.0
Fell in love with my wedding gown when I first tried it on. It was the perfect fit from day one! I just had to get the length altered and the seamstress did a great job. My dress was everything I dreamed of and everyone loved it as well! Thank you Bliss Bridal :)

Rachael Kulesza (Torres)
Services Used: Dress & Attire
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Michelle
Wedding:
11/3/2013
5.0/5.0
I cannot even begin to describe how much I love the Bliss Bridal team. i first saw them at a bridal show and was then referred by two different brides about how great this shop was. I made an appointment and got my dress the same day I knew I wasn't going anywhere else.

These ladies are wonderful they truly care about the brides wants and needs. Thank you for treating my mother and bridal party so well. i went to another shop and literally walked out because of how they were.

rachel and kim thank you so much for everything!!!!!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Very professional and took in consideration my likes and dislikes to help me find my perfect dress. Would definitely recommend them!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.9/5.0
Found my dress here at a better price but my dress came in over a month after the expected date, which did cause a bit of stress. But besides that my overall experience was pretty good.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.2/5.0
Absolutely terrible experience..Overpriced attire..overpriced alterations...terrible customer service and communication..I give them one star for returning my extra shipping that I paid to have my dress priority shipped when it arrived from their store almost 3 weeks later.
Services Used: Dress & Attire
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Melissa
Wedding:
9/1/2013
3.6/5.0
Ultimately, everyone who got their dresses (myself included for my wedding dress) at Bliss Bridal ended up looking beautiful and got their dresses in time. However, there were a few mix ups (a dress not ordered when it was supposed) that were not communicated to us until we contacted them numerous times that created unnecessary stress and headaches leading up to the wedding. They're not great about returning phone calls, either, which further increased stress and created a bit of panic. They have a nice selection, the people who work there are all very nice, and everything worked out in the end. However, I expect a mess up to be communicated at the very least (and, ideally, something provided for our headache and the stress caused), so I would be hesitant to recommend Bliss Bridal, despite how beautiful everyone's dresses ultimately turned out.
Services Used: Dress & Attire
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Tabitha
Wedding:
8/3/2013
5.0/5.0
They were amazing! They gave one on one assistance and privacy! My dress looked amazing! The seamstress worked miracles!
Services Used: Dress & Attire
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Getty
Wedding:
7/4/2013
5.0/5.0
Picking out a wedding dress is every girls dream and Rachel and Keri made the entire experience amazing! They had a great level of professionalism but also made me feel so comfortable! They were both very responsive and attentive to my needs! My dress was beautiful and I felt like a princess and it was all because of them! Their seamstress was also so very helpful! Not that I plan on ever needing another wedding dress but ill make sure all my friends go to them in the future!
Services Used: Dress & Attire
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Lyndsey
Wedding:
7/3/2013
5.0/5.0
Truly personal service! Every need of mine was met. Keri and Rachel care so much about every detail, from my dress, my mothers dress and my bridesmaid dresses to jewelry and my veil. I was never worried about anything which is such a relief! Everyone looked great thanks to Bliss
Services Used: Beauty & Health, Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Wonderful experience here at Bliss Bridal! After going across the river to TS, I was floored with the cleanliness, professionalism and kindness of the owners and the seamstress. We decided to get married with about 6 weeks to spare. Family members were sick, my fiancee's job was about to get busy (he's a chef - so he was about to go into 'wedding season' himself), so we said "let's just do it". When I told the ladies at bliss that we were getting married in 5 weeks, they didn't bat an eye. They saw it as a challenge to help me, the anti-bride, find the perfect dress. So different from the other shops I went to. Those shops raised their eyebrows, explained to me I was "cutting it close", and were flat out rude. I didn't want a traditional gown and was balking at the idea of anything "wedding dress-like" but I tried on gowns to make my mom happy. The ladies of Bliss picked up on this and quickly brought things that would fit in with my non-traditional wedding. I wish I could express how much I appreciated this. A small gesture on their part but the wedding planning felt like an uphill battle explaining to everyone why I didn't want a gown, why I didn't want to wait, etc. they didnt judge me, they just dressed me....and we had fun doing it! Super friendly. Very professional. The seamstress was amazing. One fitting was all we had time for and the dress fit PERFECTLY. She was awesome. I highly suggest going to Bliss. I was there during the sample sale - 55% off the rack gown. Snagged my dress for <$500. Totally in my budget - when I told other shops I wanted a dress for less than five hundred they pretty much laughed in my face.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
After a horrible interaction at a store across the river (TS), we stumbled upon Bliss Bridal. Unlike the place acros the river, they did not judge me when they heard my when they heard my wedding was in 5 weeks, they jumped to the challenge! I arrived, without an appointment on a weeknigt. The two owners were there and went to work putting me in dresses that were more like "me". I didn't want a big "bridal gown" - instead of trying to convince me I did, they spent time pulling stuff that suited me. I found my dress, at an amazing price. Loved the seamstress too! Picked the dress up at her house and it fit beautifully - she was so proud of her work. It made the experience all the more personable - I felt less like a product of the wedding industry and more like a human being thanks to the owners of Bliss and the adorable seamstress. Thank you :)
Services Used: Dress & Attire
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Lauren
Wedding:
9/29/2012
5.0/5.0
I purchased my wedding gown here as well as my bridesmaid dresses and mothers' dresses. Each time I visited the shop I was welcomed like an old friend - even when I visited them for the first time! I wanted the bridal "experience" associated with shopping for my wedding gown and after visiting many area shops, Bliss Bridal really stood out for its excellent service, selection, and beautiful atmosphere. They even put me in touch with their seamstress - her work was flawless! I went along with all of her recommendations for altering my dress including the bustle and each one worked out perfectly! Keri and her staff are an amazing, professional group of young women. Highly recommend that you visit them - they will help to create those amazing memories every bride is looking for as she plans her wedding!!
Services Used: Dress & Attire
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Anonymous
Wedding:
8/25/2012
5.0/5.0
Beautiful place, talented young staff, & SO attentive to your every need. They walked me through this process & gave good advice along the way while still supporting my vision. Easily accessible for questions or concerns. I got all my bridesmaids dresses there too. Their seamstress is amazing & did gorgeous things with my lace dress. She even invited me to her house to fix some last minute things when i was freaking out & couldn't make the shops regular hours. I just want to go hang out with these girls on the weekend; they're that GREAT!
Services Used: Dress & Attire
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Stephanie
Wedding:
4/21/2012
5.0/5.0
Bliss Bridal is the best place to guy a wedding dress in the hudson valley. I drove from Poughkeepsie just to go here because of the service. For the initial consultation they were really helpful in picking out dresses they had that met my printed pictures I brought in. I tried on about 7 or 8 dresses and liked 2 of them. The saleswomen was no pressure and just gave me the 2 styles I liked on a business card with the prices. I ended up finding the same dresses I liked at a discount store in NYC and they were the same prices so I know they are reasonable. The ordering and fitting for a custom length was simple and I also ordered my veil there as well. The dress came in on time about a month before my wedding and I used their seamstress who was a godsend and so funny. The only negative I would say is they told me to order a size larger than I should be and I ended up having to take a lot of the dress in which was extra and makes the dress not fit perfect.
Services Used: Dress & Attire
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Antoinette
Wedding:
10/9/2011
4.7/5.0
I fell in love with the first dress I tried on, but it was discontinued but somehow, someway, the girls at Bella Couture got me a dress. Lorenza, the seamstress, is great and knows what looks right! I loved my dress...wanted to wear it until the next day. Thank you!
Services Used: Dress & Attire
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Jennifer
Wedding:
10/9/2011
5.0/5.0
Bliss Bridal went above and beyond in every way in helping me find my perfect dress. The service is phenomenal! I highly highly recommend them to any and everyone!

Keri and Rachel are the perfect balance of professional and fun! There was never any pressure to buy, which is rare in this market. They let me try on as many dresses and styles as I wanted, which for me meant the world! The business end of things was completely flawless. Everything is explained in plain English, there are no surprises when it comes to additional charges. You know up front what everything costs, which is very important when balancing a wedding budget.

Lorenza, who is their seamstress did my alterations and they were flawless. No need for a second alteration because Lorenza has been a master of her craft for years and knew exactly what needed to be done.

Thank you thank you thank you!!!!
Services Used: Dress & Attire
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Kristen
Wedding:
10/7/2011
5.0/5.0
Bliss Bridal is one of the best places you can go for wedding and bridal dresses. After being treated like dirt by other local wedding dress places a friend had recommended Bliss Bridal. The girls there were all so wonderful and eager to help. They made a really stressful situation extremely fun and positive. Everyone there seemed to love what they do and did everything they could to help me and my girls. They even closed the store on the day of my wedding so that they could do mine and my girls hair and makeup. They brought us bagels, played music, and had us laughing and calm before the big wedding. Truly could not have asked for a better experience. My dress was awesome, but the experience was something that I will never forget. Those girls rock!!! I would highly recommend choosing them to make your special day one that you will never forget!
Services Used: Beauty & Health, Dress & Attire
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pelellacush
Wedding:
9/17/2011
5.0/5.0
When my wife bought her dress, this shop was still known as Bella Couture, we had been engaged a month or two, and our tentative date was two years away, when she decided to go look at dresses. A friend of hers suggested this bridal shop and her mother, her sister, my mother and her proceeded to go check it out. She found her dress within trying on 5, in fact her mom found it. She absolutely loved it. Had to have it. And the people helping her were extremely professional. Her alterations were made with no trouble, and payments were made successfully and on time. Her dress was ready and waiting for her when we needed, and they had the perfect veil to go with it too. All I can say is I didn't see the thing for two years, but I will never forget it for the rest of my life, she looked perfect in it, and I could not imagine her in anything else.
Services Used: Dress & Attire
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Casey
Wedding:
9/5/2010
5.0/5.0
I purchased my gown and all six of the bridal gowns from Bella couture. The staff is amazing! they are so kind and help you with everything. They were able customize my dress and it was perfect. there seamstress is the sweetest lady and was able to make miracles happen when my junior bridesmaid dress was too small. I recommend them to anyone and everyone
Services Used: Dress & Attire
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TMA133
Wedding:
6/18/2010
4.3/5.0
I absolutely loved my dress. I recieved so many compliments. The service was great as well. The only thing I wish was the alterations were included with the purchase of dress.
Services Used: Dress & Attire
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sbstarr
Wedding:
12/27/2009
5.0/5.0
Bella Couture was just the perfect place to pick out a wedding gown. The people there were excited for me and made the experience fun. I called and visited constantly, and they were always polite and professional. They didn't try to force me into any sales and they accomadated all of my needs and those of my very large out of town bridal party!
Services Used: Dress & Attire
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katestar
Wedding:
9/5/2009
4.1/5.0
Very professional and thorough. The seamstress they have with them worked on my dress to make it EXACTLY how I wanted it doing work even more than once. Cute little boutique with lots of choices. They have headpieces, veils, jewelry, shoes, and bridesmaid dresses.
Services Used: Dress & Attire
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Nicole
Wedding:
7/26/2008
5.0/5.0
Very professioanl! I had a great experience with them! They knew what they were doing and helped pick out the perfect gown for me and all the accessories! The dress came in a good amount of time, prices were great!!
Services Used: Dress & Attire
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aizercul
Wedding:
7/26/2008
5.0/5.0
This place was amazing to work with. When looking for dresses I never felt rushed! My dress and bridesmaid dresses came in early!

I highly reccommend getting your dress here! The owners make you feel like family.
Services Used: Dress & Attire, Invitations, Jewelry

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1227 Rt 300, Newburgh, NY 12550 See On Map
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