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Blue Dandelion Photography LLC

Sun Prairie , WI
CONTACT US
CONTACT US

LOCATION

1491 Wild Iris Street
Sun Prairie, WI US 53590 (map)

PHONE

608-347-8028

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

A unique editorial style, Doug and Courtney are a husband and wife photography team in the Madison, Wisconsin area. We have developed a soft and dreamy brand and focus exclusively on... Read more
A unique editorial style, Doug and Courtney are a husband and wife photography team in the Madison, Wisconsin area. We have developed a soft and dreamy brand and focus exclusively on weddings and newborns. Our studio is perfect for meetings, and we love to shoot on location for inspired and stylized shoots. We are experienced for assignment in Wisconsin, the midwest, and beyond. Read less
Photography

PHOTOS

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INFO FOR PHOTOGRAPHY

What primary photographic style do you identify with?
Photojournalism, Portraiture, Traditional / Posed
What do your packages include?
Albums, Digital Files, High Resolution Images, Proof CD of All Images
Do you have liability insurance?
Yes

REVIEWS

4.4
out of 5.0
4.5/5.0
4.0/5.0
4.5/5.0
4.4/5.0
4.6/5.0
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Lindsey
Wedding:
8/2/2014
5.0/5.0
I am extremely happy with Blue Dandelion Photography. Doug was fantastic to work with and did everything he could to make sure we got beautiful photos and enjoyed our wedding. He worked quickly, efficiently and made it easy on everyone involved. I haven't seen all the pictures yet, but I adore what I have seen.
I am extremely happy with Blue Dandelion Photography. Doug was fantastic to work with and did everything he could to make Read more...
I am extremely happy with Blue Dandelion Photography. Doug was fantastic to work with and did everything he could to make sure we got beautiful photos and enjoyed our wedding. He worked quickly, efficiently and made it easy on everyone involved. I haven't seen all the pictures yet, but I adore what I have seen. Read less
Services Used: Photography
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Katherine
Wedding:
10/19/2013
5.0/5.0
Finding a photographer was becoming the hardest part of the wedding planning process for my husband and I. So, it was like a breath of fresh air when we wrote to Blue Dandelion and got a quick, articulate and accommodating response from Doug. When we meet him with him, he took us step by step through his process, helped us understand what to expect, walked us through different pricing options that fit our budget and shared some of his absolutely stunning past and present work. He was very happy spirited, passionate and professional. We booked him right away. After signing our contract with Blue Dandelion we decided to move our wedding up a full year AND change locations….that meant we called Dough in about June to look into a wedding for September-October of that same year. Miraculously, he worked with us to find an opening not only for our wedding but also for our engagement shoot. He then rushed delivery on the engagement photos so we could get out our wedding date announcements. And, the photos was breathtaking. They captured moments unique and special to my husband and myself.
Our wedding was extremely intimate and I had fears that our close knit group would be nervous around the photographer. But, Doug blended into the wedding celebration. He was cheery with my guests, calming with me, and blended into the background when required. You could also tell he had a vision, which he worked closely with my husband and I to create, and was great at giving direction and guidance while also allowing everyone the space to “be” in the moment. And, he worked so incredible hard the whole day. I could not recommend Blue Dandelion enough. You would be hard pressed to find another team more dedicated, accommodating and experienced who will create such beautiful masterpieces for such a reasonable price.
Finding a photographer was becoming the hardest part of the wedding planning process for my husband and I. So, it was like Read more...
Finding a photographer was becoming the hardest part of the wedding planning process for my husband and I. So, it was like a breath of fresh air when we wrote to Blue Dandelion and got a quick, articulate and accommodating response from Doug. When we meet him with him, he took us step by step through his process, helped us understand what to expect, walked us through different pricing options that fit our budget and shared some of his absolutely stunning past and present work. He was very happy spirited, passionate and professional. We booked him right away. After signing our contract with Blue Dandelion we decided to move our wedding up a full year AND change locations….that meant we called Dough in about June to look into a wedding for September-October of that same year. Miraculously, he worked with us to find an opening not only for our wedding but also for our engagement shoot. He then rushed delivery on the engagement photos so we could get out our wedding date announcements. And, the photos was breathtaking. They captured moments unique and special to my husband and myself.
Our wedding was extremely intimate and I had fears that our close knit group would be nervous around the photographer. But, Doug blended into the wedding celebration. He was cheery with my guests, calming with me, and blended into the background when required. You could also tell he had a vision, which he worked closely with my husband and I to create, and was great at giving direction and guidance while also allowing everyone the space to “be” in the moment. And, he worked so incredible hard the whole day. I could not recommend Blue Dandelion enough. You would be hard pressed to find another team more dedicated, accommodating and experienced who will create such beautiful masterpieces for such a reasonable price. Read less
Services Used: Photography
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Kendra
Wedding:
3/27/2013
5.0/5.0
The BEST decision my husband and I made was hiring Blue Dandelion Photography for our destination wedding. End of story.

Okay, that's not the end of the story. Although that can sum it up, I am bursting with praise for this company and I need to share.
From the moment we contacted Blue Dandelion Photography last fall (2012) we were impressed and booked them for our wedding. Before the wedding we had our engagement photo session set up in a timely manner, and we met Doug for the first time. It was obvious that Doug knew what he was doing, and made us feel comfortable throughout the session. We were extremely happy with the results, and were able to view our photos after only a few weeks!
Our wedding was in Mexico March (2013). Not only did Doug capture every moment from the wedding day, he also gave us a day after session where we were able to have more 'couple' photographs taken and felt more at ease. Both our families were impressed with Doug and his ability to run around and photograph every angle of the wedding while it was happening, and also the family pictures afterward.
We were ecstatic that we received our final CD of photos LESS THAN A MONTH after the wedding. Blue Dandelion was way AHEAD of schedule, and sent our photos to us months before the contract agreement deadline. We were blown away by the quality and moments that Doug captured which shined through our photos.
It's obvious that Courtney and Doug don't just do this for a living, but they have the passion and drive for producing great photographs. The proof of their expertise and skill shows through their product. Blue Dandelion Photography is stuck with Nate, I, and our future family for life. I can't imagine choosing anyone else to document such important life events.
For those of you who are fellow skeptics of reviews and question the authenticity; I am the girl holding the flowers with the ocean waves crashing in the background, in the photograph listed above :)
The BEST decision my husband and I made was hiring Blue Dandelion Photography for our destination wedding. End of Read more...
The BEST decision my husband and I made was hiring Blue Dandelion Photography for our destination wedding. End of story.

Okay, that's not the end of the story. Although that can sum it up, I am bursting with praise for this company and I need to share.
From the moment we contacted Blue Dandelion Photography last fall (2012) we were impressed and booked them for our wedding. Before the wedding we had our engagement photo session set up in a timely manner, and we met Doug for the first time. It was obvious that Doug knew what he was doing, and made us feel comfortable throughout the session. We were extremely happy with the results, and were able to view our photos after only a few weeks!
Our wedding was in Mexico March (2013). Not only did Doug capture every moment from the wedding day, he also gave us a day after session where we were able to have more 'couple' photographs taken and felt more at ease. Both our families were impressed with Doug and his ability to run around and photograph every angle of the wedding while it was happening, and also the family pictures afterward.
We were ecstatic that we received our final CD of photos LESS THAN A MONTH after the wedding. Blue Dandelion was way AHEAD of schedule, and sent our photos to us months before the contract agreement deadline. We were blown away by the quality and moments that Doug captured which shined through our photos.
It's obvious that Courtney and Doug don't just do this for a living, but they have the passion and drive for producing great photographs. The proof of their expertise and skill shows through their product. Blue Dandelion Photography is stuck with Nate, I, and our future family for life. I can't imagine choosing anyone else to document such important life events.
For those of you who are fellow skeptics of reviews and question the authenticity; I am the girl holding the flowers with the ocean waves crashing in the background, in the photograph listed above :) Read less
Services Used: Photography
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Ashley
Wedding:
2/16/2013
4.9/5.0
My husband and I worked mostly with Doug at Blue Dandelion and he was absolutely wonderful. We had a really rough start to our wedding planning and ended up moving our date back by a full year. I ended up in and out of the hospital for about 6 months due to an illness and we had no problem rescheduling our set date. Doug would even call/email to check up on me, and he seemed genuinely concerned for my health. We had a few vendors that were down right rude to me because we asked to move our date back for our wedding, even though the choice was out of our hands. We were charged extra for moving our date by a few vendors but Blue Dandelion did not request extra payment, even after we offered.

The photos that Doug and his assistant took at our wedding were beautiful. The images are inspired and work together to tell the story of our day. My husband and I are extremely happy with the product we received. They had the style and quality that we were looking for, all at a reasonable rate. Doug was open to all our suggestions and even allowed us to bring our dogs to our engagement photos, even though he is allergic (Sorry Doug). I would recommend Blue Dandelion to anyone and I hope we have a reason to use them in the future.
My husband and I worked mostly with Doug at Blue Dandelion and he was absolutely wonderful. We had a really rough start to Read more...
My husband and I worked mostly with Doug at Blue Dandelion and he was absolutely wonderful. We had a really rough start to our wedding planning and ended up moving our date back by a full year. I ended up in and out of the hospital for about 6 months due to an illness and we had no problem rescheduling our set date. Doug would even call/email to check up on me, and he seemed genuinely concerned for my health. We had a few vendors that were down right rude to me because we asked to move our date back for our wedding, even though the choice was out of our hands. We were charged extra for moving our date by a few vendors but Blue Dandelion did not request extra payment, even after we offered.

The photos that Doug and his assistant took at our wedding were beautiful. The images are inspired and work together to tell the story of our day. My husband and I are extremely happy with the product we received. They had the style and quality that we were looking for, all at a reasonable rate. Doug was open to all our suggestions and even allowed us to bring our dogs to our engagement photos, even though he is allergic (Sorry Doug). I would recommend Blue Dandelion to anyone and I hope we have a reason to use them in the future. Read less
Services Used: Photography
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Sara
Wedding:
12/31/2012
5.0/5.0
We had an engagement photo session with Doug a few months before our New Years Eve Wedding. Both experiences went perfect. With the daylight being limited since our wedding was in the winter time and the sunset earlier we were so glad Doug managed the time well to be able to get our outdoor shot, along with everything else we hoped for! He was not only professional but a lot fun, our entire wedding party really enjoyed themselves during the photos session. Blue dandelion exceeded our expectations! We hope to someday have baby photos done by Doug & Courtney! : )
- Karl & Sara Weber
We had an engagement photo session with Doug a few months before our New Years Eve Wedding. Both experiences went perfect. Read more...
We had an engagement photo session with Doug a few months before our New Years Eve Wedding. Both experiences went perfect. With the daylight being limited since our wedding was in the winter time and the sunset earlier we were so glad Doug managed the time well to be able to get our outdoor shot, along with everything else we hoped for! He was not only professional but a lot fun, our entire wedding party really enjoyed themselves during the photos session. Blue dandelion exceeded our expectations! We hope to someday have baby photos done by Doug & Courtney! : )
- Karl & Sara Weber Read less
Services Used: Photography
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Amber
Wedding:
10/27/2012
4.6/5.0
Blue Dandelion is a fabulous company. They are well worth the money; their work is exquisite and their professionalism is some of the best I've worked with. We will be using them for all our family's photos in the future.
Blue Dandelion is a fabulous company. They are well worth the money; their work is exquisite and their professionalism is Read more...
Blue Dandelion is a fabulous company. They are well worth the money; their work is exquisite and their professionalism is some of the best I've worked with. We will be using them for all our family's photos in the future. Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

We loved your wedding Amber. Thank you so much for having us! Cheers to you and Keegan!
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Keri
Wedding:
10/13/2012
4.7/5.0
We checked out a number of wedding photographers before deciding to go with Blue Dandelion Photography to capture our big day. BDP's style is vintage and they're not your average, ordinary wedding photography company. Doug was our master photographer for both the engagement session and wedding day. He was brilliant! He has a great eye for the shots that will make your wedding photo collection a timeless masterpiece. We also added an associate photographer who complimented Doug's work at our ceremony and reception.

Doug was quite professional and thorough in his dealings with us before, during and after our wedding day. He was fun to work with yet able to keep the wedding party on task during our photo ops between the ceremony and reception. This let us maximize our time in front of the camera and get more of the shots that we later fell in love with! We were worried about the rain forecasted on our wedding day but Doug quickly put that anxiety to rest. He pointed out that he had plans for both outdoor and indoor settings no matter what Mother Nature threw our way. In the end, we found a break in the rain and Doug took some stunning shots outside!

We rated BDP's responsiveness at 4 stars as there were a few occasions that it took more than one phone call, voice or text message to get a response to a question of ours. Nevertheless, we were very pleased with BDP's work and would recommend them to anyone!
We checked out a number of wedding photographers before deciding to go with Blue Dandelion Photography to capture our big Read more...
We checked out a number of wedding photographers before deciding to go with Blue Dandelion Photography to capture our big day. BDP's style is vintage and they're not your average, ordinary wedding photography company. Doug was our master photographer for both the engagement session and wedding day. He was brilliant! He has a great eye for the shots that will make your wedding photo collection a timeless masterpiece. We also added an associate photographer who complimented Doug's work at our ceremony and reception.

Doug was quite professional and thorough in his dealings with us before, during and after our wedding day. He was fun to work with yet able to keep the wedding party on task during our photo ops between the ceremony and reception. This let us maximize our time in front of the camera and get more of the shots that we later fell in love with! We were worried about the rain forecasted on our wedding day but Doug quickly put that anxiety to rest. He pointed out that he had plans for both outdoor and indoor settings no matter what Mother Nature threw our way. In the end, we found a break in the rain and Doug took some stunning shots outside!

We rated BDP's responsiveness at 4 stars as there were a few occasions that it took more than one phone call, voice or text message to get a response to a question of ours. Nevertheless, we were very pleased with BDP's work and would recommend them to anyone! Read less
Services Used: Photography
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Stephanie
Wedding:
7/7/2012
4.8/5.0
Working with Doug for our engagement session was great, and working with both Doug and Billy for our wedding was even better! They are a lot of fun, which makes everything (especially being photographed all day) -that- much more enjoyable. The shots they were able to get turned out beautiful. We wanted our photos to look like they came straight out of a magazine - not corny or cheesy staged poses, and when I look back at them now, I feel like that is exactly what we got! I -STILL- can't stop looking at them over and over again! I don't know if I ever will - or want to!

There were times that I wished the communication could have been more responsive and the timing of promised deadlines was a bit late, but in the end everything came together perfectly and was well, well worth the wait. Doug and Billy went well out of their way to make everything flow smoothly the day of the wedding, and some of the humor we all shared throughout the day will always be a part of the memories that made our day so special!

Blue Dandelion Photography came highly recommended to me after I thought there wasn't a photographer in the Greater Milwaukee area that could deliver the vision we had of our wedding day in photos. Blue Dandelion went above and beyond our expectations and we will continue to pass along the high recommendations!

Thanks again!
Working with Doug for our engagement session was great, and working with both Doug and Billy for our wedding was even Read more...
Working with Doug for our engagement session was great, and working with both Doug and Billy for our wedding was even better! They are a lot of fun, which makes everything (especially being photographed all day) -that- much more enjoyable. The shots they were able to get turned out beautiful. We wanted our photos to look like they came straight out of a magazine - not corny or cheesy staged poses, and when I look back at them now, I feel like that is exactly what we got! I -STILL- can't stop looking at them over and over again! I don't know if I ever will - or want to!

There were times that I wished the communication could have been more responsive and the timing of promised deadlines was a bit late, but in the end everything came together perfectly and was well, well worth the wait. Doug and Billy went well out of their way to make everything flow smoothly the day of the wedding, and some of the humor we all shared throughout the day will always be a part of the memories that made our day so special!

Blue Dandelion Photography came highly recommended to me after I thought there wasn't a photographer in the Greater Milwaukee area that could deliver the vision we had of our wedding day in photos. Blue Dandelion went above and beyond our expectations and we will continue to pass along the high recommendations!

Thanks again! Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

Thank you so much for your feedback. We really appreciate it! We are so happy you loved your wedding pictures (your venue is just exquisite), and thank you for choosing us.
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Anonymous
Wedding:
6/16/2012
3.3/5.0
I have loved the work of Blue Dandelion from day 1!! I am very satisfied with all of my wedding photos, however I hardly received any from the reception. 15 photos of guests was all I received and many of them were blurry! I pd for 2 photographers for 10 hours and only one stayed for the full length of time. It took 4 months to get our images (350 of the 800 or so they promised during our consultation) and it has been 6 months and we have heard nothing about the album we ordered!! Great product, poor turn around time.
I have loved the work of Blue Dandelion from day 1!! I am very satisfied with all of my wedding photos, however I hardly Read more...
I have loved the work of Blue Dandelion from day 1!! I am very satisfied with all of my wedding photos, however I hardly received any from the reception. 15 photos of guests was all I received and many of them were blurry! I pd for 2 photographers for 10 hours and only one stayed for the full length of time. It took 4 months to get our images (350 of the 800 or so they promised during our consultation) and it has been 6 months and we have heard nothing about the album we ordered!! Great product, poor turn around time. Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

Thank you for your feedback - we are pleased you loved your pictures but upset at ourselves for our poor customer service. We apologize and admit that we didn't do a great job of merging our mutual goals, and we have made adjustments to this moving forward. A big part of this is the addition of a thorough pre-wedding questionnaire to avoid the issues you highlighted. Also, we've improved the process for the production of albums, as well as how we communicate the process to our clients. In speaking with you directly, we sincerely appreciate your feedback and thank you for having us at your wedding.
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Tamra
Wedding:
6/9/2012
1.6/5.0
Blue Dandelion has the worst responsiveness I have ever dealt with. Even before our wedding they were hard to get in contact with and did not have final confirmation until 6 days before the wedding!!! Also, it took 3 weeks and 4 trys to get ahold of them before I received one photo so I could send my "thank yous". Its been 3 months and still have no time estimate on will I will receive my photos. The only good experience I had with them was having their associate Jen shoot our photos, she was awesome. I would not recommend them to anyone!!
Blue Dandelion has the worst responsiveness I have ever dealt with. Even before our wedding they were hard to get in Read more...
Blue Dandelion has the worst responsiveness I have ever dealt with. Even before our wedding they were hard to get in contact with and did not have final confirmation until 6 days before the wedding!!! Also, it took 3 weeks and 4 trys to get ahold of them before I received one photo so I could send my "thank yous". Its been 3 months and still have no time estimate on will I will receive my photos. The only good experience I had with them was having their associate Jen shoot our photos, she was awesome. I would not recommend them to anyone!! Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

Tamra, thank you for taking the time to post your review. We appreciate your feedback, and offer our apologies.

We would like to point out that for 2012 weddings we did quote and have in writing in the contract that editing would take 3-4 months after your wedding to be completed. (We have since revamped our workflow to greatly improve this.) Normally, we go over all of this with our clients in great detail. We did email you on 10/29, 11/10, 11/21, 12/12, 1/3 and also called a handful of times as well. If you recall, we had to send a certified letter to verify that you were still having your wedding. We attempted to setup engagement pictures with our associate Jen on 1/21 and 1/24, and when we didn't hear back until 5/15, we then attempted to setup a meeting 5/17. We left messages as well, and didn't hear back until 5/29. We were very pleased to have a meeting planned with Jen by 6/1 and arranged for 6/3. We tried to plan for as much as we could in this short amount of time.

We are happy you had a positive experience with Jen and that your wedding went well. We wish you and your husband the best.
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Jenny
Wedding:
5/5/2012
5.0/5.0
Doug shot our wedding and was FANTASTIC!!! I can't say enough good things about him as a photographer. The day before the wedding we met with Doug so he could see the layout of the venue and made recommendations from where to set up the chairs for the best lighting for guests to where we should take photos on the property. He was very organized and had a great vision of what we wanted and what to capture in such a short time. He knows a lot about photography and captured amazing pictures. Not only did he end up being the photographer but stepped in when so many things at our wedding were going wrong to direct guests on where to go and what to do. He was a lifesaver and went above and beyond what we had expected of him. The pictures turned out great and were exactly what we were looking for- soft and romantic photos that we will be able to cherish for a lifetime. We couldn't afford to have a videographer at our wedding but from the many, many images Doug captured...we now have a great timeline of event to relive and remember everything that happened. I would highly recommend using Blue Dandelion Photography and wouldn't hesitate to use them again in the future!
Doug shot our wedding and was FANTASTIC!!! I can't say enough good things about him as a photographer. The day before the Read more...
Doug shot our wedding and was FANTASTIC!!! I can't say enough good things about him as a photographer. The day before the wedding we met with Doug so he could see the layout of the venue and made recommendations from where to set up the chairs for the best lighting for guests to where we should take photos on the property. He was very organized and had a great vision of what we wanted and what to capture in such a short time. He knows a lot about photography and captured amazing pictures. Not only did he end up being the photographer but stepped in when so many things at our wedding were going wrong to direct guests on where to go and what to do. He was a lifesaver and went above and beyond what we had expected of him. The pictures turned out great and were exactly what we were looking for- soft and romantic photos that we will be able to cherish for a lifetime. We couldn't afford to have a videographer at our wedding but from the many, many images Doug captured...we now have a great timeline of event to relive and remember everything that happened. I would highly recommend using Blue Dandelion Photography and wouldn't hesitate to use them again in the future! Read less
Services Used: Photography
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Allie
Wedding:
5/4/2012
5.0/5.0
Doug was the best!! He was fabulous to work with and I could not have imagine better photos. If you are wondering who to choose for your big day- choose Blue Dandelion. It will be the best decision you make, I promise!
Thank you again, Doug & Courtney for these beautiful photos that perfectly captured my special day. I will cherish them forever.
Doug was the best!! He was fabulous to work with and I could not have imagine better photos. If you are wondering who to Read more...
Doug was the best!! He was fabulous to work with and I could not have imagine better photos. If you are wondering who to choose for your big day- choose Blue Dandelion. It will be the best decision you make, I promise!
Thank you again, Doug & Courtney for these beautiful photos that perfectly captured my special day. I will cherish them forever. Read less
Services Used: Photography
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Lacy
Wedding:
1/26/2012
5.0/5.0
Doug & Courtney were very flexible to work with as our date changed a couple of times. We got married in Mexico, and they did an amazing job as always. We have recommended Blue Dandelion Photography to many of our friends getting married! Thanks again!
Doug & Courtney were very flexible to work with as our date changed a couple of times. We got married in Mexico, and they Read more...
Doug & Courtney were very flexible to work with as our date changed a couple of times. We got married in Mexico, and they did an amazing job as always. We have recommended Blue Dandelion Photography to many of our friends getting married! Thanks again! Read less
Services Used: Photography
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Ashley
Wedding:
11/5/2011
5.0/5.0
Doug and Courtney did an amazing job on our wedding! They are both so creative and took wonderful photos of us to capture our special day. We are so glad that we decided to book with them!
Doug and Courtney did an amazing job on our wedding! They are both so creative and took wonderful photos of us to capture Read more...
Doug and Courtney did an amazing job on our wedding! They are both so creative and took wonderful photos of us to capture our special day. We are so glad that we decided to book with them! Read less
Services Used: Photography
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couldn't be happier
Wedding:
9/24/2011
4.9/5.0
Doug and Courtney do absolutely amazing work. I am so very happy with everything they did for us. They were also very easy to work with and very flexible. I really don't think you could find a better photographer for your money. Our guest are still raving about them. We can't wait to see the final pictures. Thanks for your hard great work guys. You are truly the best!!!! : )
Doug and Courtney do absolutely amazing work. I am so very happy with everything they did for us. They were also very easy Read more...
Doug and Courtney do absolutely amazing work. I am so very happy with everything they did for us. They were also very easy to work with and very flexible. I really don't think you could find a better photographer for your money. Our guest are still raving about them. We can't wait to see the final pictures. Thanks for your hard great work guys. You are truly the best!!!! : ) Read less
Services Used: Photography
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Jennifer
Wedding:
5/7/2011
4.8/5.0
We absolutely loved working with Blue Dandelion for our photography. Doug did our engagement session, and we were so pleased with the work he did. Courtney was our wedding photographer and we also really loved working this her as well. She was very patient and worked with us so that we got the pictures we wanted, but she also had some wonderful ideas for some amazing pictures as well. I would recommend Doug and Courtney to anyone looking to get some amazing pictures!
We absolutely loved working with Blue Dandelion for our photography. Doug did our engagement session, and we were so Read more...
We absolutely loved working with Blue Dandelion for our photography. Doug did our engagement session, and we were so pleased with the work he did. Courtney was our wedding photographer and we also really loved working this her as well. She was very patient and worked with us so that we got the pictures we wanted, but she also had some wonderful ideas for some amazing pictures as well. I would recommend Doug and Courtney to anyone looking to get some amazing pictures! Read less
Services Used: Photography
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Ksauser
Wedding:
1/22/2011
5.0/5.0
We loved working with Blue Dandelion Photography every step of the way. Easy to work with and always friendly. We would highly recommend them!!!!
We loved working with Blue Dandelion Photography every step of the way. Easy to work with and always friendly. We would Read more...
We loved working with Blue Dandelion Photography every step of the way. Easy to work with and always friendly. We would highly recommend them!!!! Read less
Services Used: Photography
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M
Wedding:
12/31/2010
4.8/5.0
Although their editing process does seem to take a long time before you get your photographs after the event, it does seem worth the wait because of their creativity and overall awesomeness of the product!
Although their editing process does seem to take a long time before you get your photographs after the event, it does seem Read more...
Although their editing process does seem to take a long time before you get your photographs after the event, it does seem worth the wait because of their creativity and overall awesomeness of the product! Read less
Services Used: Photography
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kknoll59
Wedding:
11/27/2010
4.3/5.0
We used Blue Dandelion Photography for our wedding in late November. We chose them because of their creative, soft feel and thier unique ability to really capture the subject's personality and mood. One additional benefit to BDP is that there an engagement session included in the price so its an oppurtunity to capture both the essense of the couple in a more natural setting as well as "all dolled up" for the special day. Though we did experience some frustration when trying to communicate with them after the wedding and a longer than average wait time to get the photos, I know that they are taking steps to improve this and will be sure to give a realistic idea of potential wait times. However, as many friends and family have confirmed for us, once you do receive your pictures, they are worth the wait! Courtney is an extremely talented artist and we are excited to have these photos to look back on for years and years to come.
We used Blue Dandelion Photography for our wedding in late November. We chose them because of their creative, soft feel Read more...
We used Blue Dandelion Photography for our wedding in late November. We chose them because of their creative, soft feel and thier unique ability to really capture the subject's personality and mood. One additional benefit to BDP is that there an engagement session included in the price so its an oppurtunity to capture both the essense of the couple in a more natural setting as well as "all dolled up" for the special day. Though we did experience some frustration when trying to communicate with them after the wedding and a longer than average wait time to get the photos, I know that they are taking steps to improve this and will be sure to give a realistic idea of potential wait times. However, as many friends and family have confirmed for us, once you do receive your pictures, they are worth the wait! Courtney is an extremely talented artist and we are excited to have these photos to look back on for years and years to come. Read less
Services Used: Photography
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nzinzow
Wedding:
10/9/2010
4.8/5.0
I am so pleased we had Blue Dandelion as our wedding photographer! They started us out with a fun Engagement session where we really got to know them and relax in front of the camera. Our wedding day photos were a blast and everyone in our wedding party would agree. We received so many beautiful and unique photos back that I am having a hard time deciding which ones to frame and which to put in the wedding album! We could not be happier!
I am so pleased we had Blue Dandelion as our wedding photographer! They started us out with a fun Engagement session where Read more...
I am so pleased we had Blue Dandelion as our wedding photographer! They started us out with a fun Engagement session where we really got to know them and relax in front of the camera. Our wedding day photos were a blast and everyone in our wedding party would agree. We received so many beautiful and unique photos back that I am having a hard time deciding which ones to frame and which to put in the wedding album! We could not be happier! Read less
Services Used: Photography
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Brittanyrae14
Wedding:
10/3/2010
4.7/5.0
Doug was so much fun and had an amazing eye for the lighting and colors that we wanted! He took a very untraditional and artistic view on our wedding and it was amazing! The personal touches that he added to our photos made us feel special and that he was invested in our wedding. I would recommend them to anyone!!! I would also say that it's definitely worth the extra money to have him or his wife there ALL day!!! He really captured the feel and essence of our wedding and made sure to be attention to detail, no matter how obscure it was! AMAZING!!!
Doug was so much fun and had an amazing eye for the lighting and colors that we wanted! He took a very untraditional and Read more...
Doug was so much fun and had an amazing eye for the lighting and colors that we wanted! He took a very untraditional and artistic view on our wedding and it was amazing! The personal touches that he added to our photos made us feel special and that he was invested in our wedding. I would recommend them to anyone!!! I would also say that it's definitely worth the extra money to have him or his wife there ALL day!!! He really captured the feel and essence of our wedding and made sure to be attention to detail, no matter how obscure it was! AMAZING!!! Read less
Services Used: Photography
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Allie
Wedding:
10/1/2010
4.4/5.0
Doug & Courtney, from Blue Dandelion Photography, were so helpful in planning our wedding. Everything from our engagement session to our wedding day, they provided us with guidance and answers to all of our questions! They were very flexible when setting up times to meet and go over details for the wedding. The pictures are amazing!!
Doug & Courtney, from Blue Dandelion Photography, were so helpful in planning our wedding. Everything from our engagement Read more...
Doug & Courtney, from Blue Dandelion Photography, were so helpful in planning our wedding. Everything from our engagement session to our wedding day, they provided us with guidance and answers to all of our questions! They were very flexible when setting up times to meet and go over details for the wedding. The pictures are amazing!! Read less
Services Used: Photography
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Ashley
Wedding:
9/11/2010
1.8/5.0
The short story: The photos are nice...yes. However, we were told we would receive 800 photos 4-6 weeks after our wedding. It is now 5 months after our wedding and we have only just received the digital images and our prints are no where in sight. We also will only be receiving 350 photos. Not 800.

The long story:
I am taking some time to write you about my concerns about Blue Dandelion Photography. My husband and I used their services for our Sept 2010 wedding. When we were first searching for a wedding photographer we were living in out of town. This meant that we had to do much of our planning from afar. We found Blue Dandelion Photography on the internet and really appreciated and admired their style of photography. After requesting some information about rates and packages (which was sent to us via e-mail), we really felt that this would be the right photographer for us and we booked them and the Something Blue package. Since our wedding over 5 months ago we have come to realize that Blue Dandelion was not a great choice for several reasons. The brochure sent to us our package stipulates that we receive 800 fully edited photos within 4-6 weeks of our wedding. Several weeks ago we finally received the digital images of our photos but we have yet to receive any of the prints. We will also only be receiving just short of 350 photos, as opposed to the 800 that was listed in the brochure (and we signed our contract based on that brochure). When we brought this to Doug and Courtney's (the photographers) attention, they said that "fully edited" just meant that it went through their visual editing process which means that they look through the images to see which ones they liked the most. We wish this would have been explained to us in the beginning because "fully edited" to us means completed images that we receive. Another concern we had after we saw the images was that many opportunities and details at our wedding were missed. For example, there were no photos of the centerpieces or guest favors. Another example was that we specifically asked Doug and Courtney to take candid photos of anyone wearing a corsage or boutonniere (these people were grandparents or aunts and uncles) and we have e-mail conversations saved that prove this. Many of these people we do not have a single photo of. Doug and Courtney even went so far to say that we didn't even tell them about our desires to have family photographed. When we first expressed our concerns to Doug and Courtney they suggested that we look through all the unedited prints to see if there were some more photos they missed that we might like. We did this and found about 20 some that were overlooked, but none of them were of family or any of the elements that Doug and Courtney missed. They were just extras of photos that had been given to us, but better copies of those photos (for example, in the ones we selected people were not closing their eyes, but a lot of photos that Doug and Courtney gave us people had their eyes closed). They also suggested that we might want an art album to make up for our concerns. We said no, we had already purchased and album that I am still anxiously awaiting to put together. We told Blue Dandelion that we felt we should get some of our money back because the services promised to us we did not receive and definitely not in a timely manner. When we suggested this Blue Dandelion asked us to leave their office and have only communicated to us once through a letter (after our last meeting which was several weeks ago). We replied with our own letter further expressing our concerns but it went unanswered. Furthermore, in their letter to us they made personally demeaning comments about me and my husband, which felt very unprofessional on their part.
The short story: The photos are nice...yes. However, we were told we would receive 800 photos 4-6 weeks after our wedding. Read more...
The short story: The photos are nice...yes. However, we were told we would receive 800 photos 4-6 weeks after our wedding. It is now 5 months after our wedding and we have only just received the digital images and our prints are no where in sight. We also will only be receiving 350 photos. Not 800.

The long story:
I am taking some time to write you about my concerns about Blue Dandelion Photography. My husband and I used their services for our Sept 2010 wedding. When we were first searching for a wedding photographer we were living in out of town. This meant that we had to do much of our planning from afar. We found Blue Dandelion Photography on the internet and really appreciated and admired their style of photography. After requesting some information about rates and packages (which was sent to us via e-mail), we really felt that this would be the right photographer for us and we booked them and the Something Blue package. Since our wedding over 5 months ago we have come to realize that Blue Dandelion was not a great choice for several reasons. The brochure sent to us our package stipulates that we receive 800 fully edited photos within 4-6 weeks of our wedding. Several weeks ago we finally received the digital images of our photos but we have yet to receive any of the prints. We will also only be receiving just short of 350 photos, as opposed to the 800 that was listed in the brochure (and we signed our contract based on that brochure). When we brought this to Doug and Courtney's (the photographers) attention, they said that "fully edited" just meant that it went through their visual editing process which means that they look through the images to see which ones they liked the most. We wish this would have been explained to us in the beginning because "fully edited" to us means completed images that we receive. Another concern we had after we saw the images was that many opportunities and details at our wedding were missed. For example, there were no photos of the centerpieces or guest favors. Another example was that we specifically asked Doug and Courtney to take candid photos of anyone wearing a corsage or boutonniere (these people were grandparents or aunts and uncles) and we have e-mail conversations saved that prove this. Many of these people we do not have a single photo of. Doug and Courtney even went so far to say that we didn't even tell them about our desires to have family photographed. When we first expressed our concerns to Doug and Courtney they suggested that we look through all the unedited prints to see if there were some more photos they missed that we might like. We did this and found about 20 some that were overlooked, but none of them were of family or any of the elements that Doug and Courtney missed. They were just extras of photos that had been given to us, but better copies of those photos (for example, in the ones we selected people were not closing their eyes, but a lot of photos that Doug and Courtney gave us people had their eyes closed). They also suggested that we might want an art album to make up for our concerns. We said no, we had already purchased and album that I am still anxiously awaiting to put together. We told Blue Dandelion that we felt we should get some of our money back because the services promised to us we did not receive and definitely not in a timely manner. When we suggested this Blue Dandelion asked us to leave their office and have only communicated to us once through a letter (after our last meeting which was several weeks ago). We replied with our own letter further expressing our concerns but it went unanswered. Furthermore, in their letter to us they made personally demeaning comments about me and my husband, which felt very unprofessional on their part. Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

So there is an adage that you can't please everyone, but this particular bride was our "one". We work very, very hard to keep good relationships with our clients, because without that we would be without a career and a means to support our family. We don't advertise outside of the Wedding Planner guide, instead working nearly universally on referrals. In hundreds of weddings, this is our only unhappy couple despite our best effort otherwise. I'll state without reservation that this couple's pictures were simply beautiful. So much so that they were actually published nationally. We think this spoke to the quality of their product. Now, what you should know is that this bride, I am quite certain now, would have been unhappy with whoever did her photography. She states in this post many things that are simply untrue. After many meetings working to find middle ground, it became clear to Courtney and I that she was trying to receive money from us in exchange for not leaving a negative review. So that didn't happen. :) But the whole process left a very bitter taste for both of us, steeling us for a time in the medium. To make a long story short, and perhaps to serve as an example of our take on the truth, the final follow-up letter we sent to the couple (names removed) can be read at https://viewer.zoho.com/docs/ecNuZ to give you summary of both our counterpoints as well as I hope evidence that nothing demeaning was ever said.
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Natalie
Wedding:
9/4/2010
4.4/5.0
The quality of the pictures really do match the pictures shown online - what you see is what you get, and I loved that about Blue Dandelion. Doug was late on the wedding day but he just missed some of the "getting ready" shots, and it was only because he got a flat tire. He was generous enough to offer us a credit to make up for it, and I appreciated his professionalism. In terms of value, I thought we would get more for our money. When I called Doug to ask if we could have the unedited pictures, he at first said no because he didn't want us to look at his "unpolished" work in any negative light. This was somewhat frustrating, but when I pressed him for the pictures, he agreed. Doug's flexibility was great - he was willing to work with us when we wanted to go to the fair inbetween the ceremony and reception, and he made a professional decision on when to call it quits based on everyone's attitude! The only REAL letdown with Blue Dandelion, and the reason why I am hesitating to order any actual prints through them, is the time it took to get the pictures back. I had been given an initial estimate of 2 months. At 2 months, I checked in with Doug and was told a couple more weeks. Four weeks later, I was told just a few more days. I finally called on December 20th (our wedding was September 4th) and said I was picking up the pictures on the 24th. Doug then had them done by then. So my advice to future autumn brides: be persistent about a timeframe, especially if you're planning on making one of the pictures into a Christmas card. I would love to hire Blue Dandelion to take newborn pictures someday (their past work looks AMAZING online!!), but I would have to check my patience first!
The quality of the pictures really do match the pictures shown online - what you see is what you get, and I loved that Read more...
The quality of the pictures really do match the pictures shown online - what you see is what you get, and I loved that about Blue Dandelion. Doug was late on the wedding day but he just missed some of the "getting ready" shots, and it was only because he got a flat tire. He was generous enough to offer us a credit to make up for it, and I appreciated his professionalism. In terms of value, I thought we would get more for our money. When I called Doug to ask if we could have the unedited pictures, he at first said no because he didn't want us to look at his "unpolished" work in any negative light. This was somewhat frustrating, but when I pressed him for the pictures, he agreed. Doug's flexibility was great - he was willing to work with us when we wanted to go to the fair inbetween the ceremony and reception, and he made a professional decision on when to call it quits based on everyone's attitude! The only REAL letdown with Blue Dandelion, and the reason why I am hesitating to order any actual prints through them, is the time it took to get the pictures back. I had been given an initial estimate of 2 months. At 2 months, I checked in with Doug and was told a couple more weeks. Four weeks later, I was told just a few more days. I finally called on December 20th (our wedding was September 4th) and said I was picking up the pictures on the 24th. Doug then had them done by then. So my advice to future autumn brides: be persistent about a timeframe, especially if you're planning on making one of the pictures into a Christmas card. I would love to hire Blue Dandelion to take newborn pictures someday (their past work looks AMAZING online!!), but I would have to check my patience first! Read less
Services Used: Photography
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Kristin
Wedding:
7/17/2010
5.0/5.0
Blue Dandelion was amazing! I couldn't have asked for a better photographer...the creativity, uniqueness and quality of the photos are better than any other photographer that I have seen and the price can't be beat. They are soo personable and really do a great job at getting to know your personalities to create beautiful images.
I will surely be going back to them down the road for baby and family photos because I know that I will get something special, and NOT generic!!!
Thanks guys!!!!!
Blue Dandelion was amazing! I couldn't have asked for a better photographer...the creativity, uniqueness and quality of Read more...
Blue Dandelion was amazing! I couldn't have asked for a better photographer...the creativity, uniqueness and quality of the photos are better than any other photographer that I have seen and the price can't be beat. They are soo personable and really do a great job at getting to know your personalities to create beautiful images.
I will surely be going back to them down the road for baby and family photos because I know that I will get something special, and NOT generic!!!
Thanks guys!!!!! Read less
Services Used: Photography
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Kristinoden
Wedding:
6/19/2010
4.7/5.0
We had a wonderful time working with Courtney. Our pictures are fabulous! She posted a preview of our wedding the next morning!
We had a wonderful time working with Courtney. Our pictures are fabulous! She posted a preview of our wedding the next Read more...
We had a wonderful time working with Courtney. Our pictures are fabulous! She posted a preview of our wedding the next morning! Read less
Services Used: Photography
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jenni
Wedding:
6/6/2010
5.0/5.0
Doug and Courtney - you did such an amazing job photographing our engagement shoot and wedding. What a pleasure it was working with such friendly, respectful people. We thank you so much for being flexible with us and catering to our needs and desires for that special day. We LOVE our photos and brag about you all the time - we have the best wedding photos of any of our married friends! Thank you!
Doug and Courtney - you did such an amazing job photographing our engagement shoot and wedding. What a pleasure it was Read more...
Doug and Courtney - you did such an amazing job photographing our engagement shoot and wedding. What a pleasure it was working with such friendly, respectful people. We thank you so much for being flexible with us and catering to our needs and desires for that special day. We LOVE our photos and brag about you all the time - we have the best wedding photos of any of our married friends! Thank you! Read less
Services Used: Photography
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JTF
Wedding:
3/20/2010
4.8/5.0
Doug and Courtney were extremely helpful throughout the wedding planning process. We were in contact with them frequently, and they were very helpful in not only outlining the photographs that we wanted to take, but also in helping us finalize a timeline for our big day. We also took our engagement photos with them, and were very happy with the results that we got. I have to say though, the thing that impressed me the most was seeing Courtney show up to help Doug photograph our wedding literally just about a week before her due date. Now THAT is commitment.
Doug and Courtney were extremely helpful throughout the wedding planning process. We were in contact with them frequently, Read more...
Doug and Courtney were extremely helpful throughout the wedding planning process. We were in contact with them frequently, and they were very helpful in not only outlining the photographs that we wanted to take, but also in helping us finalize a timeline for our big day. We also took our engagement photos with them, and were very happy with the results that we got. I have to say though, the thing that impressed me the most was seeing Courtney show up to help Doug photograph our wedding literally just about a week before her due date. Now THAT is commitment. Read less
Services Used: Photography
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Julie
Wedding:
10/31/2009
5.0/5.0
I cannot say enough about Doug and Courtney! There were so professional on our wedding day, making me and my husband feel special - and the shots are to die for. We had pictures on a blog the next day, and our pictures back in 3 weeks. There style of during the day was very laid back. They definitely are to be commended for their way they made sure everyone in our family and wedding party was included. I've recommended them three times to my girlfriends, and they have said the same things back to me for their engagement pictures. So excited to work with them again for the upcoming weddings!
I cannot say enough about Doug and Courtney! There were so professional on our wedding day, making me and my husband feel Read more...
I cannot say enough about Doug and Courtney! There were so professional on our wedding day, making me and my husband feel special - and the shots are to die for. We had pictures on a blog the next day, and our pictures back in 3 weeks. There style of during the day was very laid back. They definitely are to be commended for their way they made sure everyone in our family and wedding party was included. I've recommended them three times to my girlfriends, and they have said the same things back to me for their engagement pictures. So excited to work with them again for the upcoming weddings! Read less
Services Used: Photography
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LisaTommy
Wedding:
9/6/2009
5.0/5.0
Billy and Rachel Hyer did a great job with our engagement and wedding photography!! They were so easy to work with and we absolutely LOVE all of our pictures. We have gotten several compliments on our wedding pictures from our friends and family. I would most definitely recommend Billy and Rachel Hyer at Hyer Images in the Charleston, SC area and Blue Dandelion for anyone in the Madison/Milwaukee area. You won't be disappointed!!!
Billy and Rachel Hyer did a great job with our engagement and wedding photography!! They were so easy to work with and we Read more...
Billy and Rachel Hyer did a great job with our engagement and wedding photography!! They were so easy to work with and we absolutely LOVE all of our pictures. We have gotten several compliments on our wedding pictures from our friends and family. I would most definitely recommend Billy and Rachel Hyer at Hyer Images in the Charleston, SC area and Blue Dandelion for anyone in the Madison/Milwaukee area. You won't be disappointed!!! Read less
Services Used: Photography
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blushingbride
Wedding:
8/29/2009
4.6/5.0
Had a great experience with Blue Dandelion. Love the style of photography. Very laid back, yet efficient. Would definitely recommend.
Had a great experience with Blue Dandelion. Love the style of photography. Very laid back, yet efficient. Would definitely Read more...
Had a great experience with Blue Dandelion. Love the style of photography. Very laid back, yet efficient. Would definitely recommend. Read less
Services Used: Photography
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aliwhite
Wedding:
7/4/2009
5.0/5.0
I cannot say enough about Blue Dandelion Photography! The work is absolutely beautiful. Your wedding day only happens once, and when it's over... the food is eaten, the flowers have wilted, and your dress is packed up in a box. But the photos? You'll have those around forever.

Courtney was great to work with. Very low-key, didn't order us around and holler to get us in place for the shots she wanted. (I've had this happen at weddings I've been in, and it's no fun.) And she was quick too. All those must-have pics (the line-ups, etc) were over in no time, and turned out beautifully.

It took some time to get our photos afterward, BUT IT'S FOR GOOD REASON. Half the beauty of the pictures is in the editing after they're taken. I had a friend who got married a couple of weeks after I did, and she got her pictures in a week. NO COMPARISON to ours.

No doubt, if you use Blue Dandeloin, you'll be so happy from start to finish.
I cannot say enough about Blue Dandelion Photography! The work is absolutely beautiful. Your wedding day only happens Read more...
I cannot say enough about Blue Dandelion Photography! The work is absolutely beautiful. Your wedding day only happens once, and when it's over... the food is eaten, the flowers have wilted, and your dress is packed up in a box. But the photos? You'll have those around forever.

Courtney was great to work with. Very low-key, didn't order us around and holler to get us in place for the shots she wanted. (I've had this happen at weddings I've been in, and it's no fun.) And she was quick too. All those must-have pics (the line-ups, etc) were over in no time, and turned out beautifully.

It took some time to get our photos afterward, BUT IT'S FOR GOOD REASON. Half the beauty of the pictures is in the editing after they're taken. I had a friend who got married a couple of weeks after I did, and she got her pictures in a week. NO COMPARISON to ours.

No doubt, if you use Blue Dandeloin, you'll be so happy from start to finish. Read less
Services Used: Photography
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Wonderful pictures!!! A little busy so not always getting back right away but worth the wait.
Wonderful pictures!!! A little busy so not always getting back right away but worth the wait.
Wonderful pictures!!! A little busy so not always getting back right away but worth the wait. Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

Thank you so much for your feedback. We have hired and office manager to help with our communication. We both really appreciate you having us as your photographers for your wedding! Cheers!
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Anonymous
Wedding:
2+ years ago
0.0/5.0
We payed for two photographers for the day. One left right after the ceremony. I did not receive a single picture of my bridesmaids at the alter, and only one picture of the groomsmen. Our engagement session was rescheduled multiple times and were not flexible or open to ideas as to where we shot them. Rude customer service when they finally got back to us. I feel like a lot of my wedding was missed in photography. It's been some time since our wedding, and I still get upset thinking about Blue Dandelion.
We payed for two photographers for the day. One left right after the ceremony. I did not receive a single picture of my Read more...
We payed for two photographers for the day. One left right after the ceremony. I did not receive a single picture of my bridesmaids at the alter, and only one picture of the groomsmen. Our engagement session was rescheduled multiple times and were not flexible or open to ideas as to where we shot them. Rude customer service when they finally got back to us. I feel like a lot of my wedding was missed in photography. It's been some time since our wedding, and I still get upset thinking about Blue Dandelion. Read less
Services Used: Photography
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Anonymous
Wedding:
2+ years ago
1.6/5.0
There is no doubt that Doug and Courtney are talented artists and photographers, but unfortunately, their customer service and business plan doesn’t follow suit. I was married this past July 2012 and we did not receive our wedding photos until December 2012. Below is my experience with Blue Dandelion Photography. I hope you take this information and make the best decision for you and your wedding photos. My selection in photography is the ONE aspect of my wedding that I would do differently due to all of the stress and frustration Blue Dandelion has caused me and my husband.
First, their customer service is very poor, including their response time. They are very slow to respond to any request and do not follow through on the timelines they promise.
Don’t believe their “editing schedule.” They will promise again and again that your photos will be done soon, but yet you receive nothing. I know for a fact that there is no rhyme or reason to their editing schedule. We knew the people that were getting married the same day as us and also used Blue Dandelion Photography. Their photos were up on the online gallery months before ours. I don’t know why theirs would be completed before ours, especially since we were first to book for that day. I also noticed other couples were up on the online gallery even though they were married weeks after us. I am not a photographer, so maybe there is more to an editing schedule, but common sense would tell me that you would complete the photos in order that they were taken, unless there were very special circumstances.
I hope Blue Dandelion is able to pull their “stuff” together because they do take beautiful photos. My recommendation to them would be to hire more people!! Obviously, editing is an issue and is stopping them from getting photos out the door. They need to create a better system to keep customers coming back.
There is no doubt that Doug and Courtney are talented artists and photographers, but unfortunately, their customer service Read more...
There is no doubt that Doug and Courtney are talented artists and photographers, but unfortunately, their customer service and business plan doesn’t follow suit. I was married this past July 2012 and we did not receive our wedding photos until December 2012. Below is my experience with Blue Dandelion Photography. I hope you take this information and make the best decision for you and your wedding photos. My selection in photography is the ONE aspect of my wedding that I would do differently due to all of the stress and frustration Blue Dandelion has caused me and my husband.
First, their customer service is very poor, including their response time. They are very slow to respond to any request and do not follow through on the timelines they promise.
Don’t believe their “editing schedule.” They will promise again and again that your photos will be done soon, but yet you receive nothing. I know for a fact that there is no rhyme or reason to their editing schedule. We knew the people that were getting married the same day as us and also used Blue Dandelion Photography. Their photos were up on the online gallery months before ours. I don’t know why theirs would be completed before ours, especially since we were first to book for that day. I also noticed other couples were up on the online gallery even though they were married weeks after us. I am not a photographer, so maybe there is more to an editing schedule, but common sense would tell me that you would complete the photos in order that they were taken, unless there were very special circumstances.
I hope Blue Dandelion is able to pull their “stuff” together because they do take beautiful photos. My recommendation to them would be to hire more people!! Obviously, editing is an issue and is stopping them from getting photos out the door. They need to create a better system to keep customers coming back. Read less
Services Used: Photography
Blue Dandelion Photography LLC responded with the following comments:

We both sincerely apologize for the frustrations you experienced. Courtney and I have worked so hard to improve our photography product that we missed how important it was to improve our customer service. We learned a hard lesson about overcommitting ourselves and how that has a negative impact on the whole experience.

We did make contact with this couple to get feedback from them directly, and they emphasized the importance of editing time and response time. We have revamped and improved our editing workflow to reduce the time it take to complete a wedding. We have also hired an office manager to help improve our communication with clients.

We are taking every effort as we move forward to create a complete positive experience for our clients. We appreciate your feedback very much and are working very hard to ensure there is never a repeat in the future.

MAP

 
1491 Wild Iris Street, Sun Prairie, WI 53590 See On Map
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