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blue diamond limousines & sedans

Raleigh , NC
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LOCATION

Raleigh, NC US 27603

PHONE

919-772-9595

WEBSITE

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Transportation

REVIEWS

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4.4/5.0
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Elizabeth
Wedding:
7/27/2013
4.2/5.0
Blue Diamond was great for our wedding day transportation!! Our driver was ready right on time, had ice and water bottles ready for us, knew exactly where to take us, and even went along with our spontaneity while driving through downtown Raleigh. We were extremely satisfied with our experience.
Blue Diamond was great for our wedding day transportation!! Our driver was ready right on time, had ice and water bottles Read more...
Blue Diamond was great for our wedding day transportation!! Our driver was ready right on time, had ice and water bottles ready for us, knew exactly where to take us, and even went along with our spontaneity while driving through downtown Raleigh. We were extremely satisfied with our experience. Read less
Services Used: Transportation
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Alicia
Wedding:
5/26/2013
5.0/5.0
Blue Diamond provided both the limo and town car service for our wedding. Both of our drivers arrived early, knew where they were going and were very personable! The limo and car were of great quality and wonderful service was provided.
Blue Diamond provided both the limo and town car service for our wedding. Both of our drivers arrived early, knew where Read more...
Blue Diamond provided both the limo and town car service for our wedding. Both of our drivers arrived early, knew where they were going and were very personable! The limo and car were of great quality and wonderful service was provided. Read less
Services Used: Transportation
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Amanda
Wedding:
4/27/2013
5.0/5.0
Excellent service! Our driver was absolutely wonderful and patient with our group- which at times was a handful! She was so professional and personable, the drives between locations turned out to be a nice break for us. The street in front of our hotel was closed for most of the day, and the drop off area at the reception was really tight, but she did an amazing job with the unexpected challenges. We are so grateful for a wonderful service and would definitely recommend them in the future!
Excellent service! Our driver was absolutely wonderful and patient with our group- which at times was a handful! She was Read more...
Excellent service! Our driver was absolutely wonderful and patient with our group- which at times was a handful! She was so professional and personable, the drives between locations turned out to be a nice break for us. The street in front of our hotel was closed for most of the day, and the drop off area at the reception was really tight, but she did an amazing job with the unexpected challenges. We are so grateful for a wonderful service and would definitely recommend them in the future! Read less
Services Used: Transportation
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Monica
Wedding:
4/26/2013
4.9/5.0
We had a wonderful experience with this limousine company. Incredibly simple booking process, updated vehicles and professional staff. The drivers were early to pick us up at each location, and were more than helpful moving our items for the wedding. I would highly recommend them for special occasions in the Raleigh/Durham area.
We had a wonderful experience with this limousine company. Incredibly simple booking process, updated vehicles and Read more...
We had a wonderful experience with this limousine company. Incredibly simple booking process, updated vehicles and professional staff. The drivers were early to pick us up at each location, and were more than helpful moving our items for the wedding. I would highly recommend them for special occasions in the Raleigh/Durham area. Read less
Services Used: Transportation
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JK
Wedding:
9/29/2012
5.0/5.0
Blue Diamond Limo provided the limo bus that transported the bridal party to the church and then from the church to the reception. The service was excellent, vehicle spotless and driver very attentive especially given the fact that it was raining on that day. We have used this company in the past and service is always outstanding.
Blue Diamond Limo provided the limo bus that transported the bridal party to the church and then from the church to the Read more...
Blue Diamond Limo provided the limo bus that transported the bridal party to the church and then from the church to the reception. The service was excellent, vehicle spotless and driver very attentive especially given the fact that it was raining on that day. We have used this company in the past and service is always outstanding. Read less
Services Used: Transportation
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Amy
Wedding:
9/2/2012
5.0/5.0
Blue Diamond provided us with great service on our wedding day. All drivers were very punctual and professional. We used them for a limo, a bus for guests, and a getaway car at the end of the night. I recommend them to anyone in need of wedding transit in the Raleigh area!
Blue Diamond provided us with great service on our wedding day. All drivers were very punctual and professional. We used Read more...
Blue Diamond provided us with great service on our wedding day. All drivers were very punctual and professional. We used them for a limo, a bus for guests, and a getaway car at the end of the night. I recommend them to anyone in need of wedding transit in the Raleigh area! Read less
Services Used: Transportation
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Marilauren
Wedding:
6/8/2012
4.9/5.0
Blue Diamond's drivers were absolutely the best. They ensured that our whole family was safe going to & from locations, they always acted professional, and they accomodated a weird request. We had a misunderstanding with someone drinking the champagne my mom had gotten (and wanted to save), and our driver asked what he could do to help. So, I asked him if he would be able to go to the store to pick up another bottle. He said, "No problem". I was shocked and relieved. We got money together and he went to the store for us in the limo and came back with another bottle for my mom. It was great!
Blue Diamond's drivers were absolutely the best. They ensured that our whole family was safe going to & from locations, Read more...
Blue Diamond's drivers were absolutely the best. They ensured that our whole family was safe going to & from locations, they always acted professional, and they accomodated a weird request. We had a misunderstanding with someone drinking the champagne my mom had gotten (and wanted to save), and our driver asked what he could do to help. So, I asked him if he would be able to go to the store to pick up another bottle. He said, "No problem". I was shocked and relieved. We got money together and he went to the store for us in the limo and came back with another bottle for my mom. It was great! Read less
Services Used: Transportation
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MAdams
Wedding:
5/12/2012
5.0/5.0
Blue Diamond provided a shuttle for our guests from the hotel to our wedding venue and back. The guests raved about the limobus, with all the lighting and leather bench seating. There were aslo snacks and bottled water provided - and the driver was very professional and friendly! Everyone loved it, and it was a perfect solution to our transportation dilemma!
Blue Diamond provided a shuttle for our guests from the hotel to our wedding venue and back. The guests raved about the Read more...
Blue Diamond provided a shuttle for our guests from the hotel to our wedding venue and back. The guests raved about the limobus, with all the lighting and leather bench seating. There were aslo snacks and bottled water provided - and the driver was very professional and friendly! Everyone loved it, and it was a perfect solution to our transportation dilemma! Read less
Services Used: Transportation
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glandrew
Wedding:
11/5/2011
4.9/5.0
The driver was professional and arrived early for his first pickup!
The driver was professional and arrived early for his first pickup!
The driver was professional and arrived early for his first pickup! Read less
Services Used: Transportation
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Lauren
Wedding:
10/8/2011
5.0/5.0
We used Blue Diamond for bachelorette and wedding day events. We had multiple limos and cars and last minute changes, additions and on and on. Brandi at Blue Diamond was wonderful and sweet to work with and never seemed aggrevated with us even when I was rushing to the rehersal dinner finally telling her where a pick up was occuring the next morning. The drivers were all professional and kind and limos clean and fancy. I highly recommend Blue Diamond. I also like that this is a highly respected and successful woman owned operation in our area.
We used Blue Diamond for bachelorette and wedding day events. We had multiple limos and cars and last minute changes, Read more...
We used Blue Diamond for bachelorette and wedding day events. We had multiple limos and cars and last minute changes, additions and on and on. Brandi at Blue Diamond was wonderful and sweet to work with and never seemed aggrevated with us even when I was rushing to the rehersal dinner finally telling her where a pick up was occuring the next morning. The drivers were all professional and kind and limos clean and fancy. I highly recommend Blue Diamond. I also like that this is a highly respected and successful woman owned operation in our area. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
0.0/5.0
AWFUL. I don't even know where to start and I sincerely wanted to keep this as objective as possible...

First the owner was a nightmare. She is rude, doesn't show any business savvy or accountability, and is your only recourse if things go wrong. And they did here and she blamed my wedding planner for her company's faults and wrongdoings... Is this worth risking and jeopardizing your special day:

1. The hummer limo didn't have sufficient AC on a 90+ degree afternoon. We were melting. Thankfully I wasn't in my dress at that point. She accused me of not taking the time to call when we had noticed and this was not only my wedding day, but expected to be done when? during the car ride? commonsense would tell you that is too late and impossible. I also have a voicemail admitting a service check "showed one fan wasn't working properly..." It goes on for 3 minutes and it is bad. Instead of asking me to contact her regarding the matter she incriminates her company over and over.
2. The limo driver never made it to pick up the guys. I know, ridiculous right. They actually had to take 4 cars to drive themselves, just 30 minutes before the ceremony started. Our dads included. We didn't have passes for them at Duke Chapel even and all 30 reserved spaces were taken. They also missed important pictures and I actually had to be put back in a room so the groom wouldn't run into me. Then they had to find time to move their cars out afterward and drive to the reception 25 minutes away... Can you even imagine.
3. The driver needed our best man to get her out of Durham and to the reception. Luckily my husband and I were in a car from another transportation company and I didn't know about it until after. It would have ruined this otherwise perfect wedding.
4. Three of the passengers got sick in the limo on the way to the reception venue. We stopped at Duke Gardens for pictures and the driver couldn't even get the limo in the parking lot. The limo had to stop again to let some of the girls out and into a guest's car. One of my bridesmaids, pregnant, actually had to leave right after dinner as she was never able to feel better. I was mortified and heartbroken when I found out.
5. When I talked to the owner, she actually stated lie and excuse after lie and excuse and never offered a sensible solution. Moreover, when she knew she wasn't in the right she hung up on me. Check out Citysearch online and you can see many others say she did the same thing to them.
6. She actually had the nerve to try to not contact us and simply refund $100 out of the $725, that's it! (I talked to her finally by phone after she tried the nominal refund). But that means she had our account information to be able to run that. Definitely not someone I want holding on to account information.

Unbelievable and unacceptable. She hasn't returned my wedding planner's calls and I am planning to file a claim with our credit card company and the Better Business Bureau. It was THAT serious and THAT horrible an experience.

BRIDES PLEASE SAVE YOURSELF THE TROUBLE AND CROSS THIS COMPANY OFF THE LIST! There are too many other transportation companies, at similar if not better pricing, to ever have to potentially deal with this!!
AWFUL. I don't even know where to start and I sincerely wanted to keep this as objective as possible...

First the Read more...
AWFUL. I don't even know where to start and I sincerely wanted to keep this as objective as possible...

First the owner was a nightmare. She is rude, doesn't show any business savvy or accountability, and is your only recourse if things go wrong. And they did here and she blamed my wedding planner for her company's faults and wrongdoings... Is this worth risking and jeopardizing your special day:

1. The hummer limo didn't have sufficient AC on a 90+ degree afternoon. We were melting. Thankfully I wasn't in my dress at that point. She accused me of not taking the time to call when we had noticed and this was not only my wedding day, but expected to be done when? during the car ride? commonsense would tell you that is too late and impossible. I also have a voicemail admitting a service check "showed one fan wasn't working properly..." It goes on for 3 minutes and it is bad. Instead of asking me to contact her regarding the matter she incriminates her company over and over.
2. The limo driver never made it to pick up the guys. I know, ridiculous right. They actually had to take 4 cars to drive themselves, just 30 minutes before the ceremony started. Our dads included. We didn't have passes for them at Duke Chapel even and all 30 reserved spaces were taken. They also missed important pictures and I actually had to be put back in a room so the groom wouldn't run into me. Then they had to find time to move their cars out afterward and drive to the reception 25 minutes away... Can you even imagine.
3. The driver needed our best man to get her out of Durham and to the reception. Luckily my husband and I were in a car from another transportation company and I didn't know about it until after. It would have ruined this otherwise perfect wedding.
4. Three of the passengers got sick in the limo on the way to the reception venue. We stopped at Duke Gardens for pictures and the driver couldn't even get the limo in the parking lot. The limo had to stop again to let some of the girls out and into a guest's car. One of my bridesmaids, pregnant, actually had to leave right after dinner as she was never able to feel better. I was mortified and heartbroken when I found out.
5. When I talked to the owner, she actually stated lie and excuse after lie and excuse and never offered a sensible solution. Moreover, when she knew she wasn't in the right she hung up on me. Check out Citysearch online and you can see many others say she did the same thing to them.
6. She actually had the nerve to try to not contact us and simply refund $100 out of the $725, that's it! (I talked to her finally by phone after she tried the nominal refund). But that means she had our account information to be able to run that. Definitely not someone I want holding on to account information.

Unbelievable and unacceptable. She hasn't returned my wedding planner's calls and I am planning to file a claim with our credit card company and the Better Business Bureau. It was THAT serious and THAT horrible an experience.

BRIDES PLEASE SAVE YOURSELF THE TROUBLE AND CROSS THIS COMPANY OFF THE LIST! There are too many other transportation companies, at similar if not better pricing, to ever have to potentially deal with this!! Read less
Services Used: Transportation
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sherivian
Wedding:
5/14/2011
5.0/5.0
they are great
they are great
they are great Read less
Services Used: Transportation
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Katie
Wedding:
4/30/2011
0.0/5.0
They were terrible to work with the day of the wedding. The day before the wedding they asked if they could come 30 minutes late which I told them that would be fine because we had to take pictures. They were then over an additional 20 minutes late. The limo was supposed to fit 14 people comfortable, and we had to smash everyone in, including having people sit on the floor. Also, we had brought champagne to them ahead of time, and they knew how many people were going to be riding, and there were only 10 glasses in the limo. The driver was on his phone the whole time that we were getting in the car, and was no help at all. When we called afterwards they said that they delivered the car that they were supposed to and that they weren't going to do anything about it and were VERY rude! I would NEVER recommend them to anyone!
They were terrible to work with the day of the wedding. The day before the wedding they asked if they could come 30 Read more...
They were terrible to work with the day of the wedding. The day before the wedding they asked if they could come 30 minutes late which I told them that would be fine because we had to take pictures. They were then over an additional 20 minutes late. The limo was supposed to fit 14 people comfortable, and we had to smash everyone in, including having people sit on the floor. Also, we had brought champagne to them ahead of time, and they knew how many people were going to be riding, and there were only 10 glasses in the limo. The driver was on his phone the whole time that we were getting in the car, and was no help at all. When we called afterwards they said that they delivered the car that they were supposed to and that they weren't going to do anything about it and were VERY rude! I would NEVER recommend them to anyone! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We had a wonderful experience with Blue Diamond Limousine for our wedding. Everyone from the office was friendly and great at responding to questions. We originally booked the 22 passenger Hummer-limo for our wedding, but Carrie had called to see if we would mind switching to the 26 passenger limo bus. It was perfect! We could just walk right in rather than squatting and sliding around in a typical limo. When you were inside, it looked just like any other limo, only there was room to stand up! Carl was our driver and did an excellent job. The company has a policy that they will arrive to you 15 minutes prior to the time that you need them, and he was there waiting even earlier! We could fit our entire wedding party, their dates, and our close family in the limo. I know that they were enjoying the snacks on board! I highly recommend Blue Diamond Limousine and the limo bus for your wedding.
We had a wonderful experience with Blue Diamond Limousine for our wedding. Everyone from the office was friendly and great Read more...
We had a wonderful experience with Blue Diamond Limousine for our wedding. Everyone from the office was friendly and great at responding to questions. We originally booked the 22 passenger Hummer-limo for our wedding, but Carrie had called to see if we would mind switching to the 26 passenger limo bus. It was perfect! We could just walk right in rather than squatting and sliding around in a typical limo. When you were inside, it looked just like any other limo, only there was room to stand up! Carl was our driver and did an excellent job. The company has a policy that they will arrive to you 15 minutes prior to the time that you need them, and he was there waiting even earlier! We could fit our entire wedding party, their dates, and our close family in the limo. I know that they were enjoying the snacks on board! I highly recommend Blue Diamond Limousine and the limo bus for your wedding. Read less
Services Used: Transportation
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Cortney
Wedding:
11/13/2010
5.0/5.0
We had the 35 passenger bus and it was great! He arrived early and did multiple trips from the venue to the hotel. He did awesome with all of our rowdy guests! I would definitely recommend them!
We had the 35 passenger bus and it was great! He arrived early and did multiple trips from the venue to the hotel. He did Read more...
We had the 35 passenger bus and it was great! He arrived early and did multiple trips from the venue to the hotel. He did awesome with all of our rowdy guests! I would definitely recommend them! Read less
Services Used: Transportation
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Lindsay
Wedding:
6/19/2010
4.8/5.0
We used Blue Diamond for our wedding day to drive my husband and I to our reception and then to our hotel. We enjoyed the limo rides thanks to Blue Diamond. The driver was very nice, the limo was pretty and clean, and we liked the red carpet rolled out! There were drinks and snacks available which was nice too.
We used Blue Diamond for our wedding day to drive my husband and I to our reception and then to our hotel. We enjoyed the Read more...
We used Blue Diamond for our wedding day to drive my husband and I to our reception and then to our hotel. We enjoyed the limo rides thanks to Blue Diamond. The driver was very nice, the limo was pretty and clean, and we liked the red carpet rolled out! There were drinks and snacks available which was nice too. Read less
Services Used: Transportation
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Meredithl618
Wedding:
5/22/2010
5.0/5.0
Blue Diamond was perfect for our day. They worked with us to provide safe and reliable transportation on our wedding day. We used two of their limos and they arrived early before pickup and were easy to work with throughout the day. We were very pleased with the service.
Blue Diamond was perfect for our day. They worked with us to provide safe and reliable transportation on our wedding day. Read more...
Blue Diamond was perfect for our day. They worked with us to provide safe and reliable transportation on our wedding day. We used two of their limos and they arrived early before pickup and were easy to work with throughout the day. We were very pleased with the service. Read less
Services Used: Transportation
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autrucheplume
Wedding:
5/21/2010
4.7/5.0
Overall, we were very pleased with Blue Diamond. The people who worked in the office were very helpful, and always took care of my random requests ahead of time. The chauffeur was very nice and dressed very nicely. The limos come with some snacks and drinks (water and soda), which was a very nice touch.

We had very few issues. First of all, the limo that they sent had a few (very very minor) maintenance issues, such as things in the interior that had been messed up, very minor (cosmetic) damage. I also wish we had been able to rent for a shorter period of time (on the weekends, they have a 4 hour minimum, which understandable, but I still wish we had been able to only rent it for the end of the night).

Overall, I would definitely recommend them again and use them again if I ever had an occasion to!
Overall, we were very pleased with Blue Diamond. The people who worked in the office were very helpful, and always took Read more...
Overall, we were very pleased with Blue Diamond. The people who worked in the office were very helpful, and always took care of my random requests ahead of time. The chauffeur was very nice and dressed very nicely. The limos come with some snacks and drinks (water and soda), which was a very nice touch.

We had very few issues. First of all, the limo that they sent had a few (very very minor) maintenance issues, such as things in the interior that had been messed up, very minor (cosmetic) damage. I also wish we had been able to rent for a shorter period of time (on the weekends, they have a 4 hour minimum, which understandable, but I still wish we had been able to only rent it for the end of the night).

Overall, I would definitely recommend them again and use them again if I ever had an occasion to! Read less
Services Used: Transportation
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ErikaAndJonathan
Wedding:
9/19/2009
5.0/5.0
Blue Diamonds Limos provided a beautiful, clean white limo for my wedding!
The have sparkling juice, pretty ceiling lights, 'Just Married' flags, and a red carpet! I would definitely recommend Blue Diamond Limos for all your special occasions!
Blue Diamonds Limos provided a beautiful, clean white limo for my wedding!
The have sparkling juice, pretty ceiling Read more...
Blue Diamonds Limos provided a beautiful, clean white limo for my wedding!
The have sparkling juice, pretty ceiling lights, 'Just Married' flags, and a red carpet! I would definitely recommend Blue Diamond Limos for all your special occasions! Read less
Services Used: Transportation
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archiveslady
Wedding:
6/27/2009
4.6/5.0
We had William as our driver and he was great. He arrived at my parents EARLY! to pick up the girls and was helpful around the house while he waited for us to get it together and head to the church. He was very polite and had no problems going to random spots around Raleigh for us to take pictures after the ceremony - my photographer mentioned to me that we had a good limo driver because not all drivers would be so patient with us!

The limo itself looked great and was nice and clean inside - stocked with snacks and drinks - especially water which was needed! We provided our own champagne.

My only complaint is that the limo was very warm and the AC didn't seem to work super well - but this could have been because 14 bodies were squeezed in. Otherwise, I was very pleased.
We had William as our driver and he was great. He arrived at my parents EARLY! to pick up the girls and was helpful around Read more...
We had William as our driver and he was great. He arrived at my parents EARLY! to pick up the girls and was helpful around the house while he waited for us to get it together and head to the church. He was very polite and had no problems going to random spots around Raleigh for us to take pictures after the ceremony - my photographer mentioned to me that we had a good limo driver because not all drivers would be so patient with us!

The limo itself looked great and was nice and clean inside - stocked with snacks and drinks - especially water which was needed! We provided our own champagne.

My only complaint is that the limo was very warm and the AC didn't seem to work super well - but this could have been because 14 bodies were squeezed in. Otherwise, I was very pleased. Read less
Services Used: Transportation
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Taryn
Wedding:
10/11/2008
5.0/5.0
We loved the hummer!!!
We loved the hummer!!!
We loved the hummer!!! Read less
Services Used: Transportation
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jhay
Wedding:
5/10/2008
4.6/5.0
They were good---didn't knock my socks off, though. It ened up being more expensive then we thought. We got a hummer stretch limo. Everyone fit great and loved it! :)
They were good---didn't knock my socks off, though. It ened up being more expensive then we thought. We got a hummer Read more...
They were good---didn't knock my socks off, though. It ened up being more expensive then we thought. We got a hummer stretch limo. Everyone fit great and loved it! :) Read less
Services Used: Transportation
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Kaylin
Wedding:
10/6/2007
4.8/5.0
They were a good limo service for the price and the time we had them. The only problem is the driver got confused and so my groom and his attendants were not at the church when they were supposed to be which freaked me and everyone else out, BUT they were good.
They were a good limo service for the price and the time we had them. The only problem is the driver got confused and so Read more...
They were a good limo service for the price and the time we had them. The only problem is the driver got confused and so my groom and his attendants were not at the church when they were supposed to be which freaked me and everyone else out, BUT they were good. Read less
Services Used: Transportation
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