130x130_sq_1369332763114-brandissss

Brandis Bridal Galleria Etc

New Glarus , WI

LOCATION

1101 State Road 69
New Glarus, WI US 53574 (map)

PHONE

608-527-4436

WEBSITE

View website
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.7/5.0
3.7/5.0
3.6/5.0
3.8/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
4.6/5.0
I went to several different Bridal shops from New Glarus to Green Bay and tried on many different dresses. Brandi's had the largest selection, the most professional employees and by far the best prices. It was worth the 3 hour drive back and forth from Milwaukee.
I went to several different Bridal shops from New Glarus to Green Bay and tried on many different dresses. Brandi's had Read more...
I went to several different Bridal shops from New Glarus to Green Bay and tried on many different dresses. Brandi's had the largest selection, the most professional employees and by far the best prices. It was worth the 3 hour drive back and forth from Milwaukee. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.4/5.0
Tons of bridesmaids dresses, extremely helpful bridal consultant, gorgeous new showroom.
Tons of bridesmaids dresses, extremely helpful bridal consultant, gorgeous new showroom.
Tons of bridesmaids dresses, extremely helpful bridal consultant, gorgeous new showroom. Read less
Services Used: Dress & Attire
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Cathy
Wedding:
8/30/2014
1.4/5.0
I would have given Brandi's 5 stars, as the initial visit was everything you would want in shopping for your daughter's wedding dress. The store is wonderful, as well were the staff, she found a beautiful dress,and it was a memorable experience. However when we went to pick up the dress, it was far from pleasant. The person who measured my daughter for her dress, did not to a good job, the result --- WE are the ones who got stuck with a dress that was 1-2'' off the ground. The only thing they would do is steam it, in hopes it would lengthen a bit. If that doesn't work, we were told we could: leave it as is, or try to find some lace, and pay someone to fix it. When talking with management, they told us they ALWAYS measure dresses 1-2" above the ground - really ----- because I've been to many weddings and I've not seen any wedding dresses 2" above the floor. Maybe if the dress was full, it would be ok, but my daughter's dress is tailored. Now - thanks to Brandi's we are left to fix their mistake. Sorry - but I can't recommend this place. The initial experience will most likely be very positive, but don't look for them to stand behind any mistakes made by their staff. Their mistakes will become your stress and headache, and hit your pocketbook! Thanks Brandi's for ruining this event for us!
I would have given Brandi's 5 stars, as the initial visit was everything you would want in shopping for your daughter's Read more...
I would have given Brandi's 5 stars, as the initial visit was everything you would want in shopping for your daughter's wedding dress. The store is wonderful, as well were the staff, she found a beautiful dress,and it was a memorable experience. However when we went to pick up the dress, it was far from pleasant. The person who measured my daughter for her dress, did not to a good job, the result --- WE are the ones who got stuck with a dress that was 1-2'' off the ground. The only thing they would do is steam it, in hopes it would lengthen a bit. If that doesn't work, we were told we could: leave it as is, or try to find some lace, and pay someone to fix it. When talking with management, they told us they ALWAYS measure dresses 1-2" above the ground - really ----- because I've been to many weddings and I've not seen any wedding dresses 2" above the floor. Maybe if the dress was full, it would be ok, but my daughter's dress is tailored. Now - thanks to Brandi's we are left to fix their mistake. Sorry - but I can't recommend this place. The initial experience will most likely be very positive, but don't look for them to stand behind any mistakes made by their staff. Their mistakes will become your stress and headache, and hit your pocketbook! Thanks Brandi's for ruining this event for us! Read less
Services Used: Dress & Attire
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Kelsey
Wedding:
8/16/2014
0.2/5.0
I went to Brandi's bridal to look for my bridal gown. I was amazed by the store layout but that was about it. The dress selection is very minimal, they did not have many different styles and the attendants were not very helpful and it felt like they were paid on commission to force you to purchase a dress with them. When looking at dresses the attendant kept putting me in a dress that was not my favorite but got a good reaction from my family. Under pressure to find a dress, after visiting a few different stores and not finding what I wanted, I said yes to that dress. Within a few hours I knew the dress was not for me and that I would like to cancel the order. When I called Brandi's I spoke with Amy, a manager, who told me there was nothing that could be done. The dress had not been ordered yet but my options were lose the money I put down or order the dress so I have a dress and just try and like it. Very unhelpful! I asked if I could use the money I had down toward another dress at their store since nothing was ordered yet and the money would still be going to them, I was also told NO. This store is definately not a place I would ever recommend for their customer service. Choosing a bridal gown is a big choice and having a store that is not willing to work with a bride is not a place that is worth even going to. My recommendation to most brides is to avoid this bad service and this store for their awful policies. I hope brides consider this review because I would never want anyone else to go through my experience. There are many other bridal stores that have a better selection and better service than Brandi's Bridal. I found the most luck in the Milwaukee area. Beratti Bridal is a small store with lots of merchandise and a wonderful experience with owners and attendants that care about your wants and needs and will give you the best service you deserve.
I went to Brandi's bridal to look for my bridal gown. I was amazed by the store layout but that was about it. The dress Read more...
I went to Brandi's bridal to look for my bridal gown. I was amazed by the store layout but that was about it. The dress selection is very minimal, they did not have many different styles and the attendants were not very helpful and it felt like they were paid on commission to force you to purchase a dress with them. When looking at dresses the attendant kept putting me in a dress that was not my favorite but got a good reaction from my family. Under pressure to find a dress, after visiting a few different stores and not finding what I wanted, I said yes to that dress. Within a few hours I knew the dress was not for me and that I would like to cancel the order. When I called Brandi's I spoke with Amy, a manager, who told me there was nothing that could be done. The dress had not been ordered yet but my options were lose the money I put down or order the dress so I have a dress and just try and like it. Very unhelpful! I asked if I could use the money I had down toward another dress at their store since nothing was ordered yet and the money would still be going to them, I was also told NO. This store is definately not a place I would ever recommend for their customer service. Choosing a bridal gown is a big choice and having a store that is not willing to work with a bride is not a place that is worth even going to. My recommendation to most brides is to avoid this bad service and this store for their awful policies. I hope brides consider this review because I would never want anyone else to go through my experience. There are many other bridal stores that have a better selection and better service than Brandi's Bridal. I found the most luck in the Milwaukee area. Beratti Bridal is a small store with lots of merchandise and a wonderful experience with owners and attendants that care about your wants and needs and will give you the best service you deserve. Read less
Services Used: Dress & Attire
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Leah
Wedding:
6/21/2014
5.0/5.0
My bridal experience here was wonderful. They have a large selection of dresses to choose from and when you try them on and find one that might be "the one" you get to walk down their runway and see yourself from all 360 degrees! It was so fun! The staff was helpful and knowledgable and helped me find the right sparkly belt and veil. Then they also did my alterations, including attaching said sparkly belt to dress, and they did an amazing job. The dress fit like a glove and was everything I could have dreamed of!
My bridal experience here was wonderful. They have a large selection of dresses to choose from and when you try them on Read more...
My bridal experience here was wonderful. They have a large selection of dresses to choose from and when you try them on and find one that might be "the one" you get to walk down their runway and see yourself from all 360 degrees! It was so fun! The staff was helpful and knowledgable and helped me find the right sparkly belt and veil. Then they also did my alterations, including attaching said sparkly belt to dress, and they did an amazing job. The dress fit like a glove and was everything I could have dreamed of! Read less
Services Used: Dress & Attire
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Hayley
Wedding:
5/24/2014
4.7/5.0
I got both my dress and my bridesmaids dresses from Brandi's. I have loved working with them. They had so many dresses to choose from. And after I said "yes to the dress", we got a champagne toast. It was a very fun experience. It was wonderful having one on one treatment during both visits. I have now been going for my fitting appointments. The downfall is I can only have those done Tuesday-Thursday. I live about an hour away from the store so getting there on those days can be difficult and tiring after work. Other than that everyone has been wonderful. The staff at Brandi's really knows how to exciting this time in your life should be and help to make it that way.
I got both my dress and my bridesmaids dresses from Brandi's. I have loved working with them. They had so many dresses to Read more...
I got both my dress and my bridesmaids dresses from Brandi's. I have loved working with them. They had so many dresses to choose from. And after I said "yes to the dress", we got a champagne toast. It was a very fun experience. It was wonderful having one on one treatment during both visits. I have now been going for my fitting appointments. The downfall is I can only have those done Tuesday-Thursday. I live about an hour away from the store so getting there on those days can be difficult and tiring after work. Other than that everyone has been wonderful. The staff at Brandi's really knows how to exciting this time in your life should be and help to make it that way. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
Brandi's was great to work with and provided excellent service to my mother and I for our dresses!
Brandi's was great to work with and provided excellent service to my mother and I for our dresses!
Brandi's was great to work with and provided excellent service to my mother and I for our dresses! Read less
Services Used: Dress & Attire
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Jaimee G.
Wedding:
1/18/2014
3.4/5.0
Awesome dress selection, I just wish there was great customer service. If I were to get married again I don't think I would be using this bridal salon. Dresses are gorgeous and they do have the largest selection in the area, but dealing with MOST of their staff was a struggle to deal with. However, there were a few amazing people who made it enjoyable.
Awesome dress selection, I just wish there was great customer service. If I were to get married again I don't think I Read more...
Awesome dress selection, I just wish there was great customer service. If I were to get married again I don't think I would be using this bridal salon. Dresses are gorgeous and they do have the largest selection in the area, but dealing with MOST of their staff was a struggle to deal with. However, there were a few amazing people who made it enjoyable. Read less
Services Used: Dress & Attire
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Casey
Wedding:
10/12/2013
4.8/5.0
I LOVED my experience at Brandi's. My consultant was great, and I really feel like she listened to what I wanted and only pulled dresses that fit my (frankly, quite lengthy) list of wants/needs. The dresses were beautiful and in good shape. It was a busy day when I was there, but when my appointment went a little long, they didn't seem upset about it at all, and I didn't feel rushed. when I finally said "yes"not only my consultant, but the entire staff seemed really genuinly excited for me. It really added to that moment.
The only reason I gave a lower score on flexibility is only becasue of distance. I'm from Milwaukee, and it just won't be the easiest place to go back to for alterations.
I LOVED my experience at Brandi's. My consultant was great, and I really feel like she listened to what I wanted and only Read more...
I LOVED my experience at Brandi's. My consultant was great, and I really feel like she listened to what I wanted and only pulled dresses that fit my (frankly, quite lengthy) list of wants/needs. The dresses were beautiful and in good shape. It was a busy day when I was there, but when my appointment went a little long, they didn't seem upset about it at all, and I didn't feel rushed. when I finally said "yes"not only my consultant, but the entire staff seemed really genuinly excited for me. It really added to that moment.
The only reason I gave a lower score on flexibility is only becasue of distance. I'm from Milwaukee, and it just won't be the easiest place to go back to for alterations. Read less
Services Used: Dress & Attire
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Emily
Wedding:
9/28/2013
4.1/5.0
I love the open-concept of Brandi's Bridal Galleria as it was awesome getting to look at all their dresses myself and pull the ones that I liked to try on! I would never have known that my dress style existed had I not looked around at Brandi's! Their customer service reps are really friendly, too!
I love the open-concept of Brandi's Bridal Galleria as it was awesome getting to look at all their dresses myself and pull Read more...
I love the open-concept of Brandi's Bridal Galleria as it was awesome getting to look at all their dresses myself and pull the ones that I liked to try on! I would never have known that my dress style existed had I not looked around at Brandi's! Their customer service reps are really friendly, too! Read less
Services Used: Dress & Attire
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Traci
Wedding:
9/27/2013
2.3/5.0
I had a really great experience with Brandi's picking out my wedding dress. I loved the consultant and felt like I really ended up getting the perfect dress. Everyone was very helpful at this point.

The alterations were another story. I had picked up my dress after three alterations appointments and got the dress home a month prior to my wedding (of note, they do not recommend that you try the dress on at your pick-up appointment). Luckily I tried the dress on two weeks prior to my wedding to find unfortunately it did not fit...not even close. I am a size 4 and my measurements stayed the same. When I spoke with Brandi's they said that this has "never happened before" and that "sometimes you expand a little with the stress of a wedding". Because they would not take the dress back and admit it was their mistake, I had to take the dress to a different alterations place where she let it out 1.5 inches on both sides of my bust. Not something I wanted to deal with 2 weeks prior to my wedding.
I had a really great experience with Brandi's picking out my wedding dress. I loved the consultant and felt like I really Read more...
I had a really great experience with Brandi's picking out my wedding dress. I loved the consultant and felt like I really ended up getting the perfect dress. Everyone was very helpful at this point.

The alterations were another story. I had picked up my dress after three alterations appointments and got the dress home a month prior to my wedding (of note, they do not recommend that you try the dress on at your pick-up appointment). Luckily I tried the dress on two weeks prior to my wedding to find unfortunately it did not fit...not even close. I am a size 4 and my measurements stayed the same. When I spoke with Brandi's they said that this has "never happened before" and that "sometimes you expand a little with the stress of a wedding". Because they would not take the dress back and admit it was their mistake, I had to take the dress to a different alterations place where she let it out 1.5 inches on both sides of my bust. Not something I wanted to deal with 2 weeks prior to my wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.2/5.0
I just bought my dress here. The gallery is beautiful! The runway is amazing! My stylist was super sweet and she got me into something I didn't think I would like, only to buy that same style. She was very patient with me, as I know I'm a horrible and very indecisive shopper. The selection of gowns is amazing! And she let me and the 5 ladies I had with me pick what we wanted to see before she forced anything on me. Once I found the dress I knew I wanted, I got to use the runway and drink champagne with my girls. They let us take our time and take pictures. It was a great day!

I only had one set back. They called me early in the morning to confirm that we were still going to make it to our appointment, and we of course told them yes. About an hour later I received another call and they told me that they just received the message that I was going to be late, as my appointment was at 10, it was 11:15 at that time, but, my appointment was at noon. She told me they were booked at noon, and when I told her that my I was scheduled at 12, she got a little snippy and said "I guess we will just have to figure something out". At this point I was panicked thinking I messed up, but when I asked the girls, they said it was noon. Everything turned out fine once we arrived. They didn't say anymore about it and went on with business. :)
I just bought my dress here. The gallery is beautiful! The runway is amazing! My stylist was super sweet and she got me Read more...
I just bought my dress here. The gallery is beautiful! The runway is amazing! My stylist was super sweet and she got me into something I didn't think I would like, only to buy that same style. She was very patient with me, as I know I'm a horrible and very indecisive shopper. The selection of gowns is amazing! And she let me and the 5 ladies I had with me pick what we wanted to see before she forced anything on me. Once I found the dress I knew I wanted, I got to use the runway and drink champagne with my girls. They let us take our time and take pictures. It was a great day!

I only had one set back. They called me early in the morning to confirm that we were still going to make it to our appointment, and we of course told them yes. About an hour later I received another call and they told me that they just received the message that I was going to be late, as my appointment was at 10, it was 11:15 at that time, but, my appointment was at noon. She told me they were booked at noon, and when I told her that my I was scheduled at 12, she got a little snippy and said "I guess we will just have to figure something out". At this point I was panicked thinking I messed up, but when I asked the girls, they said it was noon. Everything turned out fine once we arrived. They didn't say anymore about it and went on with business. :) Read less
Services Used: Dress & Attire
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jess
Wedding:
9/7/2013
0.0/5.0
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works there...seamstress fixed them and at pick up I was told there were no more fixes cant come back and was under the impression AGIAN that we were being an annoyance. I then get home and was fairly satisfied until I went to hem the dresses.! The split up the front was completely unraveling on all dresses that were fixed in store..there had been no back stitch done on any of them.I also noticed every seam that was presses open was partiallyserged and then that all the tails were still hanging...6 inches of threads from every strip?! Our experience had been a night mare. I will never suggest this company to anyone and feel so sorry for my best friend who has had to deal w this for wedding! I could see if we had one bad dress malfunction. ...this however is ridiculous. From this response we received an email changing their story again..after admitting original issues were their fault the owner now stated they werent and that any issues we had once home we created. That funny bc all the dresses had same un raveling issues and had major bust malfunctions at wedding...were the mesh fabric was tacked to bust cups it pulled inside layer so everyones right cup was double the lwft by the time we made it to dinner because the top fabric bunched up the inside fabric. IF YOU WANT TO ENJOY YOUR BIG DAY OR UR BEST FRIENDS BIG DAY DONT GO HERE FOR A DRESS...OR ANY CUSTOMER SERVICE WHAT SO EVER
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works Read more...
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works there...seamstress fixed them and at pick up I was told there were no more fixes cant come back and was under the impression AGIAN that we were being an annoyance. I then get home and was fairly satisfied until I went to hem the dresses.! The split up the front was completely unraveling on all dresses that were fixed in store..there had been no back stitch done on any of them.I also noticed every seam that was presses open was partiallyserged and then that all the tails were still hanging...6 inches of threads from every strip?! Our experience had been a night mare. I will never suggest this company to anyone and feel so sorry for my best friend who has had to deal w this for wedding! I could see if we had one bad dress malfunction. ...this however is ridiculous. From this response we received an email changing their story again..after admitting original issues were their fault the owner now stated they werent and that any issues we had once home we created. That funny bc all the dresses had same un raveling issues and had major bust malfunctions at wedding...were the mesh fabric was tacked to bust cups it pulled inside layer so everyones right cup was double the lwft by the time we made it to dinner because the top fabric bunched up the inside fabric. IF YOU WANT TO ENJOY YOUR BIG DAY OR UR BEST FRIENDS BIG DAY DONT GO HERE FOR A DRESS...OR ANY CUSTOMER SERVICE WHAT SO EVER Read less
Services Used: Dress & Attire
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jess
Wedding:
9/7/2013
0.0/5.0
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works there...seamstress fixed them and at pick up I was told there were no more fixes cant come back and was under the impression AGIAN that we were being an annoyance. I then get home and was fairly satisfied until I went to hem the dresses.! The split up the front was completely unraveling on all dresses that were fixed in store..there had been no back stitch done on any of them.I also noticed every seam that was presses open was partiallyserged and then that all the tails were still hanging...6 inches of threads from every strip?! Our experience had been a night mare. I will never suggest this company to anyone and feel so sorry for my best friend who has had to deal w this for wedding! I could see if we had one bad dress malfunction. ...this however is ridiculous. From this response we received an email changing their story again..after admitting original issues were their fault the owner now stated they werent and that any issues we had once home we created. That funny bc all the dresses had same un raveling issues and had major bust malfunctions at wedding...were the mesh fabric was tacked to bust cups it pulled inside layer so everyones right cup was double the lwft by the time we made it to dinner because the top fabric bunched up the inside fabric. IF YOU WANT TO ENJOY YOUR BIG DAY OR UR BEST FRIENDS BIG DAY DONT GO HERE FOR A DRESS...OR ANY CUSTOMER SERVICE WHAT SO EVER
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works Read more...
The girl that measured three of us ordered all two sizes two small.....manager agreed said the girl no longer works there...seamstress fixed them and at pick up I was told there were no more fixes cant come back and was under the impression AGIAN that we were being an annoyance. I then get home and was fairly satisfied until I went to hem the dresses.! The split up the front was completely unraveling on all dresses that were fixed in store..there had been no back stitch done on any of them.I also noticed every seam that was presses open was partiallyserged and then that all the tails were still hanging...6 inches of threads from every strip?! Our experience had been a night mare. I will never suggest this company to anyone and feel so sorry for my best friend who has had to deal w this for wedding! I could see if we had one bad dress malfunction. ...this however is ridiculous. From this response we received an email changing their story again..after admitting original issues were their fault the owner now stated they werent and that any issues we had once home we created. That funny bc all the dresses had same un raveling issues and had major bust malfunctions at wedding...were the mesh fabric was tacked to bust cups it pulled inside layer so everyones right cup was double the lwft by the time we made it to dinner because the top fabric bunched up the inside fabric. IF YOU WANT TO ENJOY YOUR BIG DAY OR UR BEST FRIENDS BIG DAY DONT GO HERE FOR A DRESS...OR ANY CUSTOMER SERVICE WHAT SO EVER Read less
Services Used: Dress & Attire
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Jenna
Wedding:
8/24/2013
3.3/5.0
I really wanted to give a 5 star review to Brandi's I had a great experience right up until I tried to pick up my dress 2 days before the wedding.

I wanted a custom colored sash on my dress (it only came in ivory and I wanted champagne). I told my consultant when I originally purchased it and she said they could do that, it would just be extra alterations cost. When I showed up for my first fitting a few months later and asked about the different sash, the manager said I had to order fabric. This totally makes sense, but someone should have mentioned that when I asked about it before. No worries, though. We got the fabric ordered with plenty of time before the wedding. At my second fitting the fabric hadn't come in yet, but my dress fit perfectly so I canceled the 3rd fitting and trusted that they could replicate the original sash with the new fabric.

When I came to pick up my dress, the sash had not been changed. Someone had decided (without talking to me, obviously) that I had changed my mind and crossed off the direction to change it. They fixed it overnight (it looked perfect) and we were able to pick it up the next day, but what if we couldn't have? I didn't feel like anyone there was as apologetic as they should have been. They gave me a $50 credit, which was nice but not necessary. I just wanted it done right and to avoid the mini heart attack I got 2 days before my wedding.

But other than that I honestly had a very good experience with Brandi's. My bridesmaids got their dresses there as well and that was a great experience.
I really wanted to give a 5 star review to Brandi's I had a great experience right up until I tried to pick up my dress 2 Read more...
I really wanted to give a 5 star review to Brandi's I had a great experience right up until I tried to pick up my dress 2 days before the wedding.

I wanted a custom colored sash on my dress (it only came in ivory and I wanted champagne). I told my consultant when I originally purchased it and she said they could do that, it would just be extra alterations cost. When I showed up for my first fitting a few months later and asked about the different sash, the manager said I had to order fabric. This totally makes sense, but someone should have mentioned that when I asked about it before. No worries, though. We got the fabric ordered with plenty of time before the wedding. At my second fitting the fabric hadn't come in yet, but my dress fit perfectly so I canceled the 3rd fitting and trusted that they could replicate the original sash with the new fabric.

When I came to pick up my dress, the sash had not been changed. Someone had decided (without talking to me, obviously) that I had changed my mind and crossed off the direction to change it. They fixed it overnight (it looked perfect) and we were able to pick it up the next day, but what if we couldn't have? I didn't feel like anyone there was as apologetic as they should have been. They gave me a $50 credit, which was nice but not necessary. I just wanted it done right and to avoid the mini heart attack I got 2 days before my wedding.

But other than that I honestly had a very good experience with Brandi's. My bridesmaids got their dresses there as well and that was a great experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/10/2013
5.0/5.0
Brandi and her staff are some of the nicest ladies ever! When I bought my dress, they were in the middle of building a brand new store. I had the opportunity to pick up my dress in the new store. It is amazing! My dress is all I could have imagined! It has a corseted back and the girls were so helpful in helping me lace it up each time and put on all other dresses I tried on.
Brandi and her staff are some of the nicest ladies ever! When I bought my dress, they were in the middle of building a Read more...
Brandi and her staff are some of the nicest ladies ever! When I bought my dress, they were in the middle of building a brand new store. I had the opportunity to pick up my dress in the new store. It is amazing! My dress is all I could have imagined! It has a corseted back and the girls were so helpful in helping me lace it up each time and put on all other dresses I tried on. Read less
Services Used: Dress & Attire
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ClaraP
Wedding:
6/22/2013
4.6/5.0
Brandi' had a great variety of plus size dresses for me to try on! I found the dress of my dreams, and everything has gone fairly smoothly since then. They require a deposit to order the dress, then called once it was in to schedule a fitting.

Their new location is awesome! So much more spacious, clean, neat, and organized - it really matches the quality of their product.

The only hiccups I've had are:
No weekend fitting appointments - considering their rural location, the fitting appointment times are inconvenient.
Lack of follow-through from the consultant who started the fitting appointment with me (she did not come check in with me and the alterations specialist after the fitting, so it wasn't communicated that I needed to put in an order for crinoline, and I incorrectly assumed that it would be taken care of behind the scenes).
Brandi' had a great variety of plus size dresses for me to try on! I found the dress of my dreams, and everything has gone Read more...
Brandi' had a great variety of plus size dresses for me to try on! I found the dress of my dreams, and everything has gone fairly smoothly since then. They require a deposit to order the dress, then called once it was in to schedule a fitting.

Their new location is awesome! So much more spacious, clean, neat, and organized - it really matches the quality of their product.

The only hiccups I've had are:
No weekend fitting appointments - considering their rural location, the fitting appointment times are inconvenient.
Lack of follow-through from the consultant who started the fitting appointment with me (she did not come check in with me and the alterations specialist after the fitting, so it wasn't communicated that I needed to put in an order for crinoline, and I incorrectly assumed that it would be taken care of behind the scenes). Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.1/5.0
I picked out my dress and veil at Brandis. I loved the dress and the alterations were of great quality. We did have a misunderstanding with the veil where they ordered a different veil than I thought I was ordering (and then we reordered and it was still wrong) and I ended up having to rush order a different veil at the last minute. The consultants were very helpful through the whole process but I would not special order/try to make modifications to anything with Brandi's. I was very happy with my dress though.
I picked out my dress and veil at Brandis. I loved the dress and the alterations were of great quality. We did have a Read more...
I picked out my dress and veil at Brandis. I loved the dress and the alterations were of great quality. We did have a misunderstanding with the veil where they ordered a different veil than I thought I was ordering (and then we reordered and it was still wrong) and I ended up having to rush order a different veil at the last minute. The consultants were very helpful through the whole process but I would not special order/try to make modifications to anything with Brandi's. I was very happy with my dress though. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/14/2013
0.0/5.0
they don't even deserve a zero! they ordered my bridesmaid dresses in the wrong color. every time I called trying to get them to afmit to their mistake they blamed me! my wedding is charcoal grey I didn't not order silver dresses. I ended up having to drive to their store for a special meeting with brandi where she continued to say it was my fault the color was wrong. she is an evil keniving lady that does not understand what customer service is. DO NOT GO HERE!
they don't even deserve a zero! they ordered my bridesmaid dresses in the wrong color. every time I called trying to get Read more...
they don't even deserve a zero! they ordered my bridesmaid dresses in the wrong color. every time I called trying to get them to afmit to their mistake they blamed me! my wedding is charcoal grey I didn't not order silver dresses. I ended up having to drive to their store for a special meeting with brandi where she continued to say it was my fault the color was wrong. she is an evil keniving lady that does not understand what customer service is. DO NOT GO HERE! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
After multiple bad experiences and me coming home upset and crying to my fiancé, he took it upon himself to email the owner and let her know of our unhappiness. Her reply was filled with multiply lies and a threaten to sue us for slander if we wrote a bad review. Wow, thats how they handle business. I know she has no evidence to do this and its my right to state my opinion of this business. The staff always treated my like they were better than me from my very first appointment to the very last, they waaay over charge for alterations (I was warned of this and had no idea that it would be that expensive), there were appointments and alterations that had to be done because of mistakes and I was charged for those. I could go one for days about how horrible my experience was here but I don't want to waste anymore of my time stressing about it. I would just really suggest going somewhere else. If you find something you like here (shoes, accessories, belts, skirts,dresses, etc) buy it somewhere else because it will probably cost much much less. Also NEVER get your alterations for any dress here....you will really regret it. Not only are they expensive, they are not good. My bustle kept coming out, It droves me nuts all day and night and It almost ruined my first dance. Everything that happened because of this place was the only part of my whole wedding experience that was bad. I thought maybe I'm just being a stressed out bride. That was so wrong. I was told multiple times that I was one of the most chill brides my guests and vendors have seen. I had no other issues that reached this magnitude of stress and disappointment. If I save at least one bride from the same bad experience I had than I would be happy.
After multiple bad experiences and me coming home upset and crying to my fiancé, he took it upon himself to email the Read more...
After multiple bad experiences and me coming home upset and crying to my fiancé, he took it upon himself to email the owner and let her know of our unhappiness. Her reply was filled with multiply lies and a threaten to sue us for slander if we wrote a bad review. Wow, thats how they handle business. I know she has no evidence to do this and its my right to state my opinion of this business. The staff always treated my like they were better than me from my very first appointment to the very last, they waaay over charge for alterations (I was warned of this and had no idea that it would be that expensive), there were appointments and alterations that had to be done because of mistakes and I was charged for those. I could go one for days about how horrible my experience was here but I don't want to waste anymore of my time stressing about it. I would just really suggest going somewhere else. If you find something you like here (shoes, accessories, belts, skirts,dresses, etc) buy it somewhere else because it will probably cost much much less. Also NEVER get your alterations for any dress here....you will really regret it. Not only are they expensive, they are not good. My bustle kept coming out, It droves me nuts all day and night and It almost ruined my first dance. Everything that happened because of this place was the only part of my whole wedding experience that was bad. I thought maybe I'm just being a stressed out bride. That was so wrong. I was told multiple times that I was one of the most chill brides my guests and vendors have seen. I had no other issues that reached this magnitude of stress and disappointment. If I save at least one bride from the same bad experience I had than I would be happy. Read less
Services Used: Dress & Attire
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Katie
Wedding:
3/23/2013
5.0/5.0
I bought my wedding gown from Brandi's and had a very pleasant experience with the store and it's staff. Everyone was very friendly and accommodating. The sales girls were helpful but not pushy. I didn't feel pressure to buy anything and they allowed me the freedom to explore. Great value and excellent selection.
I bought my wedding gown from Brandi's and had a very pleasant experience with the store and it's staff. Everyone was very Read more...
I bought my wedding gown from Brandi's and had a very pleasant experience with the store and it's staff. Everyone was very friendly and accommodating. The sales girls were helpful but not pushy. I didn't feel pressure to buy anything and they allowed me the freedom to explore. Great value and excellent selection. Read less
Services Used: Dress & Attire
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Lfish
Wedding:
3/16/2013
1.4/5.0
I do not recommend asking your bridesmaids to purchase their dresses from this store. They were discriminatory based on size, required bridesmaids to order dresses in sizes larger than is typical and then charged extra for more material. The two sales reps that i spoke with on separate occassions both blamed their policies on the manufacturer without understanding the need to take responsibility for their merchandise. Not only that, they refused to provide a discount, waive a shipping fee or do virtually anything to accommodate plus sized bridesmaids and demonstrate basic knowledge of customer service. Unless you want to end up with bridesmaids in tears, or extreme guilt for asking your friends to pay more because they weigh more -- take your business elsewhere.
I do not recommend asking your bridesmaids to purchase their dresses from this store. They were discriminatory based on Read more...
I do not recommend asking your bridesmaids to purchase their dresses from this store. They were discriminatory based on size, required bridesmaids to order dresses in sizes larger than is typical and then charged extra for more material. The two sales reps that i spoke with on separate occassions both blamed their policies on the manufacturer without understanding the need to take responsibility for their merchandise. Not only that, they refused to provide a discount, waive a shipping fee or do virtually anything to accommodate plus sized bridesmaids and demonstrate basic knowledge of customer service. Unless you want to end up with bridesmaids in tears, or extreme guilt for asking your friends to pay more because they weigh more -- take your business elsewhere. Read less
Services Used: Dress & Attire
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Margo
Wedding:
9/22/2012
5.0/5.0
My dress from Brandi's was gorgeous. There are a good range of prices. The staff make you feel special and give you the one on one time a bride deserves. The alteration prices were high. I ended up taking my dress elsewhere for alterations.
My dress from Brandi's was gorgeous. There are a good range of prices. The staff make you feel special and give you the Read more...
My dress from Brandi's was gorgeous. There are a good range of prices. The staff make you feel special and give you the one on one time a bride deserves. The alteration prices were high. I ended up taking my dress elsewhere for alterations. Read less
Services Used: Dress & Attire
Bg21
Anonymous
Wedding:
2+ years ago
3.8/5.0
Great selection, good value. It seems like this place is great until you purchase the dress. Then it is difficult to schedule appointments for alterations. Plus, with alterations, I felt they were shady about what they were doing. They told me they would put on a bustle and it was $7 per hook, however it wasn't until the next fitting I realized they put 21 hooks on the back of the dress. With a friend having a similar experience, I learned this place loves to do extravagant bustles. But it looks great. I would go there again, keeping in mind the ridiculous alterations surprise charges
Great selection, good value. It seems like this place is great until you purchase the dress. Then it is difficult to Read more...
Great selection, good value. It seems like this place is great until you purchase the dress. Then it is difficult to schedule appointments for alterations. Plus, with alterations, I felt they were shady about what they were doing. They told me they would put on a bustle and it was $7 per hook, however it wasn't until the next fitting I realized they put 21 hooks on the back of the dress. With a friend having a similar experience, I learned this place loves to do extravagant bustles. But it looks great. I would go there again, keeping in mind the ridiculous alterations surprise charges Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
6/2/2012
5.0/5.0
Brandi's has a huge variety of bridal dresses for any style. I tried on nearly 13 dresses there and I am pretty picky. I had no problem with Brandi's. The dress came in on time (actually earlier), the alterations were great, and the employees always made you feel important.
Brandi's has a huge variety of bridal dresses for any style. I tried on nearly 13 dresses there and I am pretty picky. I Read more...
Brandi's has a huge variety of bridal dresses for any style. I tried on nearly 13 dresses there and I am pretty picky. I had no problem with Brandi's. The dress came in on time (actually earlier), the alterations were great, and the employees always made you feel important. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.4/5.0
I got my gorgeous gown here. My bridesmaids also got all of their dresses here too. I brought all but 1 of my 4 bridesmaids. While choosing my gown of course everyone wanted their opinions on it. My mom was getting on my nerves a little, but the lady that was helping me was NOT being professional. She was kind of bashing my mom the whole time. I never said anything to anyone because I didn't want to cause more problems. When I got my dress the top was disfigured, and they kept acting like it was supposed to look like that. I finally got it all figured out. I was pleased with our dresses, but the staff needs to be more personable and agreeing.
I got my gorgeous gown here. My bridesmaids also got all of their dresses here too. I brought all but 1 of my 4 Read more...
I got my gorgeous gown here. My bridesmaids also got all of their dresses here too. I brought all but 1 of my 4 bridesmaids. While choosing my gown of course everyone wanted their opinions on it. My mom was getting on my nerves a little, but the lady that was helping me was NOT being professional. She was kind of bashing my mom the whole time. I never said anything to anyone because I didn't want to cause more problems. When I got my dress the top was disfigured, and they kept acting like it was supposed to look like that. I finally got it all figured out. I was pleased with our dresses, but the staff needs to be more personable and agreeing. Read less
Services Used: Dress & Attire
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Bridget
Wedding:
5/12/2012
4.0/5.0
Good selection of dresses and didn't have any issues with our order of 5 bridesmaid dresses and my gown. The only negative thing to say is the attitude of employees..they don't make you feel very excited about your purchase. The woman I had helping us for my first fitting when my dress came in was cold and uninterested.
Good selection of dresses and didn't have any issues with our order of 5 bridesmaid dresses and my gown. The only negative Read more...
Good selection of dresses and didn't have any issues with our order of 5 bridesmaid dresses and my gown. The only negative thing to say is the attitude of employees..they don't make you feel very excited about your purchase. The woman I had helping us for my first fitting when my dress came in was cold and uninterested. Read less
Services Used: Dress & Attire
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Jen
Wedding:
2/18/2012
5.0/5.0
I had previously had two not so great wedding dress experiences at other stores but the second I walked into Brandi's I was welcomed, made to feel comfortable, had an absolute blast and found my dress that very day.

Being able to choose your price point and actually go back and pick some dresses yourself is SO nice. Working with a sales person who understood what I was looking for was so helpful too. Everyone was SO friendly and really fabulous to work with.

The seamstress I worked with was phenomenal. She was great at her job and when I needed to make a last minute change she worked with me to make sure I had the dress of my dreams.

I LOVED my experience at Brandi's and would highly recommend it to anyone!
I had previously had two not so great wedding dress experiences at other stores but the second I walked into Brandi's I Read more...
I had previously had two not so great wedding dress experiences at other stores but the second I walked into Brandi's I was welcomed, made to feel comfortable, had an absolute blast and found my dress that very day.

Being able to choose your price point and actually go back and pick some dresses yourself is SO nice. Working with a sales person who understood what I was looking for was so helpful too. Everyone was SO friendly and really fabulous to work with.

The seamstress I worked with was phenomenal. She was great at her job and when I needed to make a last minute change she worked with me to make sure I had the dress of my dreams.

I LOVED my experience at Brandi's and would highly recommend it to anyone! Read less
Services Used: Dress & Attire
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jsmallow@yahoo.com
Wedding:
1/28/2012
5.0/5.0
I drove an hour and a half to buy my gown at Brandi's and it was worth every minute of the drive. They have dresses there that you can only find there, and they are of the highest quality. My gown has been quoted as; "Shannon's coutour wedding dress". I highly recommended making the drive, you'll be happy you did!
I drove an hour and a half to buy my gown at Brandi's and it was worth every minute of the drive. They have dresses there Read more...
I drove an hour and a half to buy my gown at Brandi's and it was worth every minute of the drive. They have dresses there that you can only find there, and they are of the highest quality. My gown has been quoted as; "Shannon's coutour wedding dress". I highly recommended making the drive, you'll be happy you did! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
11/5/2011
5.0/5.0
Great service and my dress was everything that I imagined! Thank you so much for all of the help!
Great service and my dress was everything that I imagined! Thank you so much for all of the help!
Great service and my dress was everything that I imagined! Thank you so much for all of the help! Read less
Services Used: Dress & Attire
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Erica
Wedding:
10/1/2011
4.8/5.0
My dress was amazing and of course I got a lot of compliments. ;) Being from Chicago, I knew that I was going to get better value for my dress in WI, and I did! But what I didn't realize was that their alterations people do not work on Saturdays. I had to take 1-1/2 days off of work to make the 3 hour drive up to New Glarus. In the end it was worth it because I had the dress of my dreams and I felt great on my wedding day. :)
My dress was amazing and of course I got a lot of compliments. ;) Being from Chicago, I knew that I was going to get Read more...
My dress was amazing and of course I got a lot of compliments. ;) Being from Chicago, I knew that I was going to get better value for my dress in WI, and I did! But what I didn't realize was that their alterations people do not work on Saturdays. I had to take 1-1/2 days off of work to make the 3 hour drive up to New Glarus. In the end it was worth it because I had the dress of my dreams and I felt great on my wedding day. :) Read less
Services Used: Dress & Attire
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hulagirl333
Wedding:
9/30/2011
2.2/5.0
I went to Brandi's Bridal because I have been in 5 weddings and 4 of them got their dress from them. I loved their selection when I was in there before and I still loved their selection when I went in there before. What I didnt love was the service I received. From the first moment of walking in the door we were treated as if we were inconviencing them. We showed up 10 minutes early for my appt and they told us "we were early and they werent ready for us" even though we were the ONLY people in the store at the time. Another 3 ladies walked in and were greeted immediately and showed to a dressing room where they could set their stuff down and asked if they wanted water or anything to drink while they looked around. I was PISSED to say the least! We should have walked out then. But we didnt, we found my dream dress and my bridesmaid dresses and ordered them all. I had to pay an additional $125 for a rush on my dress and another $25 PER bridesmaid dress to have them shipped rush due to my wedding being 3 months away. I had no problem with that. Then When they called to tell me that our dresses were in, they said that we had to give 3 days notice to pick them up so they can be pressed and ready. I did that and 3 were not ready! When I called ahead to pick mine up (6 days -business days notice) they told me they couldnt guarantee it would be pressed and ready for me. Mind you, my wedding was 3 weeks away at this time and I havent tried it on yet to know if i needed alterations. Well, when I picked it up it was HUGE!!! They measured me and told me to order a size 10. I did that and had over 5 inches taken in on the sides and bust. They wanted to charge me an additional $25 to START the alterations PER dress due to it being last minute (they "forgot" to mention that at purchase). I refused to pay it and found a wonderful lady in the area that did ALL my alterations AND pressed my dress for $40!!! Brandis total would have been over $100!!! There was no communication with Brandis and I unless I called them to check on the status of my bridesmaid dresses and wedding gown. Due to me getting married in 3 months, I was stressed. I was not found of their customer service and I would not recommend them to anyone. When we gave them feedback on our experience we have yet to hear an apology or anything from them. I would never go back to them for anything.
I went to Brandi's Bridal because I have been in 5 weddings and 4 of them got their dress from them. I loved their Read more...
I went to Brandi's Bridal because I have been in 5 weddings and 4 of them got their dress from them. I loved their selection when I was in there before and I still loved their selection when I went in there before. What I didnt love was the service I received. From the first moment of walking in the door we were treated as if we were inconviencing them. We showed up 10 minutes early for my appt and they told us "we were early and they werent ready for us" even though we were the ONLY people in the store at the time. Another 3 ladies walked in and were greeted immediately and showed to a dressing room where they could set their stuff down and asked if they wanted water or anything to drink while they looked around. I was PISSED to say the least! We should have walked out then. But we didnt, we found my dream dress and my bridesmaid dresses and ordered them all. I had to pay an additional $125 for a rush on my dress and another $25 PER bridesmaid dress to have them shipped rush due to my wedding being 3 months away. I had no problem with that. Then When they called to tell me that our dresses were in, they said that we had to give 3 days notice to pick them up so they can be pressed and ready. I did that and 3 were not ready! When I called ahead to pick mine up (6 days -business days notice) they told me they couldnt guarantee it would be pressed and ready for me. Mind you, my wedding was 3 weeks away at this time and I havent tried it on yet to know if i needed alterations. Well, when I picked it up it was HUGE!!! They measured me and told me to order a size 10. I did that and had over 5 inches taken in on the sides and bust. They wanted to charge me an additional $25 to START the alterations PER dress due to it being last minute (they "forgot" to mention that at purchase). I refused to pay it and found a wonderful lady in the area that did ALL my alterations AND pressed my dress for $40!!! Brandis total would have been over $100!!! There was no communication with Brandis and I unless I called them to check on the status of my bridesmaid dresses and wedding gown. Due to me getting married in 3 months, I was stressed. I was not found of their customer service and I would not recommend them to anyone. When we gave them feedback on our experience we have yet to hear an apology or anything from them. I would never go back to them for anything. Read less
Services Used: Dress & Attire
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CRSwenson
Wedding:
9/23/2011
4.7/5.0
I have worked with Brandi's before and am continually pleased. Their sales associates are very personable and the shop itself is very comfortable. Appointments slots allow ample time to really get a good look at different bridal styles. I was a bit surprised at the high cost of my alterations (a simple dress with a few very thin layers was over $240 to hem), but it is likely that I am not "up" on the going rate for these services nowadays. Customer service and communication were always pleasant. Would recommend Brandi's to anyone in the market for their wedding attire!
I have worked with Brandi's before and am continually pleased. Their sales associates are very personable and the shop Read more...
I have worked with Brandi's before and am continually pleased. Their sales associates are very personable and the shop itself is very comfortable. Appointments slots allow ample time to really get a good look at different bridal styles. I was a bit surprised at the high cost of my alterations (a simple dress with a few very thin layers was over $240 to hem), but it is likely that I am not "up" on the going rate for these services nowadays. Customer service and communication were always pleasant. Would recommend Brandi's to anyone in the market for their wedding attire! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
9/10/2011
3.8/5.0
Most of the staff was very helpful, nice, and polite. The only reason they aren't getting 5 stars was because the woman who helped me try on dresses the first time was rude, inconsiderate, and did not help me find more dresses based on what I liked in certain dresses. She also made me put my own dresses on - didn't help me into them at all! I did find a dress I loved, but it wasn't a pleasant experience at all. I wasn't offered the chance to try a crinoline on - I found out that I actually did want one once the dress was in and they offered to have me try one on with it. I do have to say though, that the rest of the staff members I met were fantastic!
Most of the staff was very helpful, nice, and polite. The only reason they aren't getting 5 stars was because the woman Read more...
Most of the staff was very helpful, nice, and polite. The only reason they aren't getting 5 stars was because the woman who helped me try on dresses the first time was rude, inconsiderate, and did not help me find more dresses based on what I liked in certain dresses. She also made me put my own dresses on - didn't help me into them at all! I did find a dress I loved, but it wasn't a pleasant experience at all. I wasn't offered the chance to try a crinoline on - I found out that I actually did want one once the dress was in and they offered to have me try one on with it. I do have to say though, that the rest of the staff members I met were fantastic! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
9/4/2011
4.8/5.0
Brandi's Bridal did a great job with my dress. Everyone there is very friendly.
Brandi's Bridal did a great job with my dress. Everyone there is very friendly.
Brandi's Bridal did a great job with my dress. Everyone there is very friendly. Read less
Services Used: Dress & Attire
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Laurel
Wedding:
7/23/2011
4.8/5.0
I bought my dress and bridesmaid dresses at Brandi's bridal and they were great. They let you pull dresses yourself which is really nice, I ended up with a dress that was not at all what I was thinking going in and the only reason I tried it on was because my sister pulled it for me which would have never happened at other bridal stores. The staff was really friendly and helpful with the whole ordering process and the value was great. I got a beautiful dress for a third of what I expected to pay and because I got my bridesmaids dresses there too we all got a discount on our dresses. I had my dress altered at Brandi's and was pleased with the work they did. They have a HUGE selection of bridesmaid dresses and a slightly smaller selection of bridal gowns which is the only downfall I would say. Other than having to drive 40 minutes outside of Madison 5 separate times for try-ons and fittings I loved every part of working with Brandi's.
I bought my dress and bridesmaid dresses at Brandi's bridal and they were great. They let you pull dresses yourself which Read more...
I bought my dress and bridesmaid dresses at Brandi's bridal and they were great. They let you pull dresses yourself which is really nice, I ended up with a dress that was not at all what I was thinking going in and the only reason I tried it on was because my sister pulled it for me which would have never happened at other bridal stores. The staff was really friendly and helpful with the whole ordering process and the value was great. I got a beautiful dress for a third of what I expected to pay and because I got my bridesmaids dresses there too we all got a discount on our dresses. I had my dress altered at Brandi's and was pleased with the work they did. They have a HUGE selection of bridesmaid dresses and a slightly smaller selection of bridal gowns which is the only downfall I would say. Other than having to drive 40 minutes outside of Madison 5 separate times for try-ons and fittings I loved every part of working with Brandi's. Read less
Services Used: Dress & Attire
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Shayna
Wedding:
7/9/2011
4.7/5.0
We went through Brandi's both for my wedding gown and for the bridesmaids' dresses.

Advantages
-They let you go into the stockroom and pull dresses yourself
-They are up front about the costs and the designers
-They have great seamstresses on staff that can accommodate any shape or size in any type of dress. I had bridesmaids from all over who were professionally and expeditiously accommodated.
-They are more affordable than their competitors and they offer a "buy it now" discount of 10% for the bride
-They give you a complimentary champagne toast when you purchase your wedding dress
-They have so many bridesmaid dresses! They had, by far, the most number of styles, colors and materials than any other store that we had stopped at. Plus they offer a discount to all the bridesmaids when they buy all together.
-They have great big mirrors with seating in the common area and dressing rooms with seating and mirrors as well

DISADVANTAGES
-Their fitting/alteration hours are hard for non-New Glarus folks to get there without taking off of work early (only Monday-Thursday-latest appointment is 5pm)
-Their staff are friendly, but are a little less experienced than some of the other bridal stores in the area
-They do not offer some of the services other shops offer such as: teaching you to walk in stairs, to use the restroom, training the MOH to bustle, etc.

The advantages far outweighed the disadvantages and I can say that the dresses turned out beautifully and were a great purchase!!
We went through Brandi's both for my wedding gown and for the bridesmaids' dresses.

Advantages
-They let you Read more...
We went through Brandi's both for my wedding gown and for the bridesmaids' dresses.

Advantages
-They let you go into the stockroom and pull dresses yourself
-They are up front about the costs and the designers
-They have great seamstresses on staff that can accommodate any shape or size in any type of dress. I had bridesmaids from all over who were professionally and expeditiously accommodated.
-They are more affordable than their competitors and they offer a "buy it now" discount of 10% for the bride
-They give you a complimentary champagne toast when you purchase your wedding dress
-They have so many bridesmaid dresses! They had, by far, the most number of styles, colors and materials than any other store that we had stopped at. Plus they offer a discount to all the bridesmaids when they buy all together.
-They have great big mirrors with seating in the common area and dressing rooms with seating and mirrors as well

DISADVANTAGES
-Their fitting/alteration hours are hard for non-New Glarus folks to get there without taking off of work early (only Monday-Thursday-latest appointment is 5pm)
-Their staff are friendly, but are a little less experienced than some of the other bridal stores in the area
-They do not offer some of the services other shops offer such as: teaching you to walk in stairs, to use the restroom, training the MOH to bustle, etc.

The advantages far outweighed the disadvantages and I can say that the dresses turned out beautifully and were a great purchase!! Read less
Services Used: Dress & Attire
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JD
Wedding:
7/8/2011
4.7/5.0
Picking out my dress was great! They had a wide variety with a wide range of prices. We got to go and pick out a bunch of dresses to try on, and then my "dress helper" went and picked out a couple dresses she thought I'd like based on the dresses I was leaning towards. Fun experience! The only downfall is that I'd have to drive 30-40 minutes from Madison every time I needed a fitting or to pick up my headpiece. New Glarus is a cute town though!
Picking out my dress was great! They had a wide variety with a wide range of prices. We got to go and pick out a bunch of Read more...
Picking out my dress was great! They had a wide variety with a wide range of prices. We got to go and pick out a bunch of dresses to try on, and then my "dress helper" went and picked out a couple dresses she thought I'd like based on the dresses I was leaning towards. Fun experience! The only downfall is that I'd have to drive 30-40 minutes from Madison every time I needed a fitting or to pick up my headpiece. New Glarus is a cute town though! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
2/26/2011
5.0/5.0
Great price - great service! Love the ladies that work here - make you feel so comfortable and at home! They really help you find a dress that works for you!
Great price - great service! Love the ladies that work here - make you feel so comfortable and at home! They really help Read more...
Great price - great service! Love the ladies that work here - make you feel so comfortable and at home! They really help you find a dress that works for you! Read less
Services Used: Dress & Attire
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Alana
Wedding:
7/23/2010
3.5/5.0
I was very happy with my dress and the seamstress did a wonderful job. The sales lady that helped me pick out my dress was really nice and spent a lot of time with me. The alterations were expensive, but they are expensive everywhere. Like I said, the dress fit great and the seamstress was really great to work with.

One problem I had is that they don't allow fittings to be schedule on the weekend..that is fine, but their week day schedules fill up way too fast! I think they sold dresses to more brides than they could service. I almost didn't get in for a final fitting! My other issue with them is that my bridesmaids all called in their measurements to place the orders for their dresses. Every single dress was too big..2 of the 6 were a good 3 sizes too big. I feel like they did it so that they could get more money from the alteration cost. I asked my bridesmaids to go elsewhere for their alterations.
I was very happy with my dress and the seamstress did a wonderful job. The sales lady that helped me pick out my dress was Read more...
I was very happy with my dress and the seamstress did a wonderful job. The sales lady that helped me pick out my dress was really nice and spent a lot of time with me. The alterations were expensive, but they are expensive everywhere. Like I said, the dress fit great and the seamstress was really great to work with.

One problem I had is that they don't allow fittings to be schedule on the weekend..that is fine, but their week day schedules fill up way too fast! I think they sold dresses to more brides than they could service. I almost didn't get in for a final fitting! My other issue with them is that my bridesmaids all called in their measurements to place the orders for their dresses. Every single dress was too big..2 of the 6 were a good 3 sizes too big. I feel like they did it so that they could get more money from the alteration cost. I asked my bridesmaids to go elsewhere for their alterations. Read less
Services Used: Dress & Attire
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KRW09
Wedding:
1/1/2010
2.9/5.0
Alterations were WONDERFUL! Good price, wonderful crafting, wonderful seamstress.

Some employees are very nice, some really rude.
MAKE SURE YOU ASK HOW LONG THE DRESSES WILL TAKE. EVERYONE I KNOW HAD TO ASK, THEY WERE NOT INFORMED BY EMPLOYEES AND THE RUSH FEES ARE EXPENSIVE!!

Good selection, good alterations, unpredictable customer service, lack of information upon ordering.
Alterations were WONDERFUL! Good price, wonderful crafting, wonderful seamstress.

Some employees are very nice, Read more...
Alterations were WONDERFUL! Good price, wonderful crafting, wonderful seamstress.

Some employees are very nice, some really rude.
MAKE SURE YOU ASK HOW LONG THE DRESSES WILL TAKE. EVERYONE I KNOW HAD TO ASK, THEY WERE NOT INFORMED BY EMPLOYEES AND THE RUSH FEES ARE EXPENSIVE!!

Good selection, good alterations, unpredictable customer service, lack of information upon ordering. Read less
Services Used: Dress & Attire
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CK
Wedding:
10/3/2009
5.0/5.0
For our wedding we purchased my bridal gown and bridesmaid dresses from Brandi's. Everyone there was very helpful and extremely kind. They allow you to look through all of their dresses rather than you telling the attendant your style and only seeing 10 as some other stores do. You are also allowed to take pictures of any and all dresses. When I wanted the manufacturer and style number of a bridesmaid dress I like they gave it to me right away and actually gave me the correct style number. I've been to other stores where they do not share that information. All of our dresses came in just find. Some of the bridesmaid dresses were a little big, but that was due to the manufacturers size charting, not Brandi's fault. All in all I had a great experience!
For our wedding we purchased my bridal gown and bridesmaid dresses from Brandi's. Everyone there was very helpful and Read more...
For our wedding we purchased my bridal gown and bridesmaid dresses from Brandi's. Everyone there was very helpful and extremely kind. They allow you to look through all of their dresses rather than you telling the attendant your style and only seeing 10 as some other stores do. You are also allowed to take pictures of any and all dresses. When I wanted the manufacturer and style number of a bridesmaid dress I like they gave it to me right away and actually gave me the correct style number. I've been to other stores where they do not share that information. All of our dresses came in just find. Some of the bridesmaid dresses were a little big, but that was due to the manufacturers size charting, not Brandi's fault. All in all I had a great experience! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
8/1/2009
4.6/5.0
Great selection, although the bridesmaid dress I ended up selecting was not available as a sample at the store. They were fabulous in getting me fitted for my dress. Alterations were excellent, but a little pricey. Bridesmaid dresses came in over a week late, even though I paid extra for a rush order (however I'm not sure how much of this was the bridal shop's faulty versus the factory).
Great selection, although the bridesmaid dress I ended up selecting was not available as a sample at the store. They were Read more...
Great selection, although the bridesmaid dress I ended up selecting was not available as a sample at the store. They were fabulous in getting me fitted for my dress. Alterations were excellent, but a little pricey. Bridesmaid dresses came in over a week late, even though I paid extra for a rush order (however I'm not sure how much of this was the bridal shop's faulty versus the factory). Read less
Services Used: Dress & Attire
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musamyc
Wedding:
8/2/2008
1.6/5.0
AWFUL!! I would not recommend this to anyone. My dress was great, but my bridesmaid dresses were a disaster! They were all the wrong size and the store refused to take responsibility. In fact, the owner yelled at me and told me there was nothing she could do. I understand that mistakes happen but they way the employees, and particularly the owner handled the situation were awful and VERY unprofessional!
AWFUL!! I would not recommend this to anyone. My dress was great, but my bridesmaid dresses were a disaster! They were all Read more...
AWFUL!! I would not recommend this to anyone. My dress was great, but my bridesmaid dresses were a disaster! They were all the wrong size and the store refused to take responsibility. In fact, the owner yelled at me and told me there was nothing she could do. I understand that mistakes happen but they way the employees, and particularly the owner handled the situation were awful and VERY unprofessional! Read less
Services Used: Dress & Attire
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Jenna
Wedding:
4/19/2008
2.8/5.0
I had purchase my dress and veil from Brandi's I was really please with everything, until the day before the wedding when I went to pick up my dress and veil. I had not seen my veil at all because it took so long to get in, so this was the first I had seen it. When they showed it to me it was the wrong veil. The girl who ordered it, ordered it in the wrong color. It was gold. I hate gold, so I know I would not have told her to order that color, plus I didn't even know it came in that color. Anyways. I was really unhappy with how they handled the situation. First of all, the girl who had ordered my veil was sitting there the whole time, didn't say sorry or anything, just looking down the whole time. Second, they gave me the display for my veil, and only gave me 20% off. I should have gotten my veil for FREE!
I had purchase my dress and veil from Brandi's I was really please with everything, until the day before the wedding when Read more...
I had purchase my dress and veil from Brandi's I was really please with everything, until the day before the wedding when I went to pick up my dress and veil. I had not seen my veil at all because it took so long to get in, so this was the first I had seen it. When they showed it to me it was the wrong veil. The girl who ordered it, ordered it in the wrong color. It was gold. I hate gold, so I know I would not have told her to order that color, plus I didn't even know it came in that color. Anyways. I was really unhappy with how they handled the situation. First of all, the girl who had ordered my veil was sitting there the whole time, didn't say sorry or anything, just looking down the whole time. Second, they gave me the display for my veil, and only gave me 20% off. I should have gotten my veil for FREE! Read less
Services Used: Dress & Attire
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