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Brickhouse Bridal

The Woodlands , TX
CONTACT US
CONTACT US

LOCATION

200 Valleywood Dr, Ste A300
The Woodlands, TX US 77380 (map)

PHONE

281-681-3430

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The magic begins with a smile and “welcome to our shop”. At Brickhouse Bridal we want you to have the experience of a lifetime when purchasing your dream wedding gown. We are committed... Read more
The magic begins with a smile and “welcome to our shop”. At Brickhouse Bridal we want you to have the experience of a lifetime when purchasing your dream wedding gown. We are committed to being the bridal salon that offers the best service and value in a boutique environment. Schedule your appointment to find your wedding gown among the most stunning and unique collections in Houston. You will also find fabulous dresses for your bridesmaids, mothers and flowergirls. When it’s about your style, the feeling and the staff, Brickhouse Bridal’s signature experience is here for you. Appointments are requested to insure that we can accommodate you and your bridal party with a Bridal Consultant and dressing room. Our special order gowns range from $1500 to $4500 and may take up to six months to order; however some of our designers can accommodate an earlier wedding date. We proudly offer sample gowns ranging in size from 6 to 22. We also have a limited selection of gowns that can be purchased off-the-rack starting at $699. Veil and accessory appointments may be made Monday-Friday.
Puede reservar su cita con una persona que hable espanol. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We prefer that brides book an appointment to ensure that we can accommodate you and your bridal party. Appointments are ninety minutes and brides work one-on-one with a sales consultant during that time. Bridesmaid/Mother of/Flowergirl appointments may be scheduled separately from your bridal appointment's.
What specialty dress and attire items, such as a Kimono or Sari, do you provide?
We have a variety of jackets/bolero's that may be special-ordered or bought off-the-rack.
What is the typical turn-around time for a dress?
5-6 months. Some of our designers do offer quicker delivery. We also have gowns that may be purchased and taken.
Do you carry new or once worn gowns?
We have dress samples in our shop that brides try on. Once she decides on the dress style and color, we take her measurements and order a brand new dress in the color and size she desires. The off-the-rack gowns are the samples that have been tried on before.
How often do you receive new dresses?
We typically receive new dresses 2-3 times per year. As we go to market we are ordering new seasons of gowns that come in all throughout the year.
Do you have a seamstress onsite?
We do not have onsite seamstresses; however we have a list of shops we recommend.
In addition to wedding dresses, what other products do you sell?
Bridesmaid, mother, flowergirl dresses. Jewelry, headpieces, veils, garters.

REVIEWS

4.3
out of 5.0
4.4/5.0
4.4/5.0
4.3/5.0
4.3/5.0
4.2/5.0
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Meagan
Wedding:
7/11/2015
5.0/5.0
Brickhouse Bridal is where I found the perfect dress for the big day! I was a little nervous because I tried on so many, but Yvette didn't give up and put me in something totally different then what I had been trying on before and it was perfect! I would recommend this place to all brides, professionalism and knowledge of the gowns that Brickhouse bridal provides is hard to beat!
Services Used: Dress & Attire
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Pam
Wedding:
3/15/2015
5.0/5.0
These ladies were great! My dress is beautiful and any changes I requested they made with ease. Also, I had gone to Winnie Couture and Nordstrom's Bridal Suite before visiting Brickhouse Bridal and for the value, quality of dresses and variety, you couldn't choose a better place to pick your dream dress!
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
From the moment I walked in, I loved the experience of Brickhouse Bridal. I was referred by a friend who knew someone who worked there. Her name was Jessica Bennett and she was AMAZING. I told her what I really wanted and didn't want - but told me what I didn't want, I would end up with because it would fit my body better. That girl knows her stuff because I ended up with a tight fitting strapless dress when I went in for a a line gown with sleeves.

Ever since i've ordered my dress, they've been very sweet and helpful!
Services Used: Dress & Attire
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Private User
Wedding:
6/28/2014
5.0/5.0
Amazing experience and my dress was gorgeous!
Services Used: Dress & Attire
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Melissa
Wedding:
6/7/2014
5.0/5.0
My consultant, Jacqui, knew what I wanted before I did. She helped me find *my* dress, in my budget, and made me feel like a princess the whole time. Every interaction I had with any staff member was great - job well done!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had a great experience at Brickhouse. I had plenty of time to try on as many dresses as I liked in the store and even found the perfect dress that first time. They were very helpful with opinions, without overstepping bounds. I would definitely recommend them to people that want to full bridal experience.
Services Used: Dress & Attire
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Sarah
Wedding:
5/17/2014
5.0/5.0
I had the BEST experience ever. I am a more curvier bride and I was so nervous with the idea of trying on dresses, but once I started trying on dresses, my nerves completely went away. My consultant was so professional and knew exactly what looked good on my body type. My dress came in 2 months early than expected and when I put it on, my consultant sized me so correctly, I dont need any alterations! The bust fit perfect, the length was spot on, ah just perfect! I cant wait to wear it on my wedding day!
Services Used: Dress & Attire
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Erin
Wedding:
5/14/2014
5.0/5.0
This was a GREAT experience! I'd highly recommend this store.
Services Used: Dress & Attire
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JILLIAN
Wedding:
3/22/2014
5.0/5.0
Everything was great! I purchased my veil and my wedding dress from this store and it was a great experience!
Services Used: Dress & Attire
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Jennifer
Wedding:
3/22/2014
5.0/5.0
Beautiful dress! Excellent customer service and excellent value!
Services Used: Dress & Attire
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Gwen
Wedding:
3/15/2014
5.0/5.0
Our at Brick house bridal was excellent. Our appointment was set and then their staff was great to work with. Their knowledge and experience with brides was top notch. We were very pleased with the final product - it was exactly what we ordered.
Services Used: Dress & Attire
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carrie
Wedding:
3/15/2014
5.0/5.0
Great store!! Lots of options, friendly employees and great customer service!
Services Used: Dress & Attire
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Chrissy
Wedding:
3/9/2014
5.0/5.0
Brickhouse Bridal is by far the BEST wedding gown shop out there!! They are so diligent in helping you find your perfect dress for your budget...my consultant Casey was AMAZING!!! This woman came in on her day off to help me find my dress because she knew exactly what I was looking for and she had already helped me the first time I went in and she knew I loved her and she is the reason I found my dress!!! She did everything in her power to make sure I found my dress I would recommend this place to ANYONE!!! And I highly recommend you ask for Casey!!!
Services Used: Dress & Attire
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leah
Wedding:
3/7/2014
5.0/5.0
I had such an amazing experience here. I had previously gone to 8 bridal Boutiques and had horrible luck. They were able to find me exactly what I was looking for, with several choices! I was extremely happy with the service and selection they had to offer.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
As a bride that is very picky this place helped find that dream wedding dress within budget. Yes, I said within budget. Brickhouse has great customer service that made the experience of trying on dresses very easy. I cannot remember the name of my representative but she was fantastic, she actually picked the dress I ended up purchasing. It was perfect! I received so many compliments on the lace, fitting, and detail. All brides-to-be should check out this place first before settling for those national bridal chains. These guys are pros and care about the bride. My sister recently purchased her gown here as well and also had the same sales representative (I'm sorry I cannot remember her name)!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Amazing service! I bought my wedding gown, belt, veil and daddy veil here then came back and bought my daughters flower girl dress as well. They worked with me regarding my schedule and made it very easy. Everyone who works here goes above and beyond! They are very professional and I would HIGHLY recommend them!!!
Services Used: Dress & Attire
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Chelsea
Wedding:
2/15/2014
5.0/5.0
I was able to find my dress the very first time. Everyone there was extremely helpful and honest. I am a curvier girl and I was nervous about trying on dresses but as my husband said my dress was AMAZING!
Services Used: Dress & Attire
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Private User
Wedding:
2/15/2014
5.0/5.0
This is a GREAT place to buy your wedding gown! My mother & grandmother surprised me flying in from 4 states away for one weekend only to go shopping for, and buy, my wedding dress. Brickhouse Bridal worked us in to their schedule without hesitating or making us feel at all like we were imposing by not setting an appointment in advance. The sales ladies were so nice and understanding. I found my perfect dress with the first gown I tried on, but she let me try on as many as I needed/wanted to after this just to ensure myself that it was, in fact, "the one". They even gave my mom a discount for buying the dress on the first visit and I was given a beautiful pair of pearl earrings as well! I can't wait for my dress to come in!
Services Used: Dress & Attire
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Stephanie
Wedding:
1/11/2014
5.0/5.0
Cat was phenomenal in helping me find THE dress! Brickhouse Bridal was clean, professional, made the experience great, and most importantly affordable. I highly recommend Brickhouse Bridal!
Services Used: Dress & Attire
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Rosie
Wedding:
1/11/2014
5.0/5.0
Finding my dress was so easy here. They were unbelievably helpful,and knew just how to help me find my dream dress.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Make my dress purchase easy and stress-free!
Services Used: Dress & Attire
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Synthia
Wedding:
12/21/2013
5.0/5.0
My beautiful wedding dress came from Brickhouse Bridal. I couldn't be any more satisfied with how my dress looked on my wedding day. The quality of the dresses at this shop is so EXCELLENT. The customer service is awesome. I had a personal stylist help me pick out dresses and pick out all my accessories from the belt all the way to the bracelet to go with the dress. It was very helpful! Additionally, something that I really, REALLY appreciated about this place is that all of the dresses are simply hanging on racks to look through and they are not in bags. At all of the other places I shopped before finding my dress here, the dresses were in those huge plastic bags and it made it difficult to understand what the dresses looked like. It's very convenient the way they have them set up/displayed at Brickhouse! LOVE, LOVE, LOVE this place!! You will be sure to find the dress of your dreams there!
Services Used: Dress & Attire
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Denise
Wedding:
12/14/2013
5.0/5.0
Kat made our shopping experience very positive. She gave honest and helpful feedback. We sincerely appreciate her professionalism. I would highly recommend this vendor!
Services Used: Dress & Attire
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Elizabeth
Wedding:
11/2/2013
5.0/5.0
I had the BEST experience at Brickhouse Bridal! It was the second store I went to, after having a horrible experience at David's Bridal. This store was night and day different. The selection was huge and everyone was so helpful and professional. I LOVED my consultant Casey! She was very knowledgeable and knew exactly what style of dress I wanted, even when I felt like my ideas were all over the place. I highly recommend Brickhouse Bridal and request Casey! She was just amazing!!
Services Used: Dress & Attire
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Private User
Wedding:
10/19/2013
5.0/5.0
All of the girls are very honest and helpful and the store offers a wide variety of designers and price ranges. I fell in love with my Maggie Sottero! I'd highly recommend brides to-be check this place out when dress shopping! They even serve champagne on Saturdays.
Services Used: Dress & Attire
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SHARON
Wedding:
9/14/2013
5.0/5.0
Brickhouse could not have provided better service. They were so courteous and knowledgeable. No time was wasted with dresses that were not in a style my daughter wasn't interested in. Our consultant was right on it. I have recommended Brickhouse to others.
Services Used: Dress & Attire
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Karen
Wedding:
7/13/2013
5.0/5.0
I absolutely loved working with Brickhouse Bridal! Casey Hayden was my consultant and I cannot say enough good things about her! I went to at least ten different stores before going to Brickhouse, and I now know that I should have just gone there in the beginning. The environment itself is simply beautiful and comforting, and the salon and staff were very well organized. They had no problem accommodating the large group that I brought with me, and although they were very busy, I still felt like the day was all about me.
I had an idea of what kind of dress I wanted, with two requirements, but the dress that I fell in love with did not have either of those. Casey worked her magic and special ordered my dress with both. My dress was truly PERFECT!! I have had several people tell me that it was one of the most beautiful and unique dresses they have ever seen, and I cannot thank Brickhouse Bridal enough for all they did to make that possible. I gladly recommend Brickhouse Bridal, especially Casey, to any Bride-to-Be!
Services Used: Dress & Attire
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Shelby
Wedding:
7/13/2013
5.0/5.0
Courteous and professional! I felt like the most important bride in the shop while picking out my gown :)
Services Used: Dress & Attire
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Nataly
Wedding:
7/6/2013
5.0/5.0
I got an Allure Bridal ball gown from Brickhouse Bridal from my consultant, Yvette! She was amazing! Yvette was so helpful and she always answered every question I had. I was comfortable and always trusted her opinion. When I received my dress, I LOVED IT! It was a satin ball gown. I got my bustle altered from a small alterations business (not Brickhouse). When I got it back, the bustle was gorgeous but my dress was wrinkled! Even after being steamed! It freaked me out so I talked to Yvette about my concerns. Yvette reassured me that Brickhouse could press my dress much better than how I got it from the alterations person! They did an awesome job! It looked a million times better than how I got it from the alterations person I went to. I ordered my dress, veil, ear rings, and headpiece from Brickhouse. They have a beautiful selection and a great staff!
Services Used: Dress & Attire
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Alexandra
Wedding:
6/21/2013
5.0/5.0
I purchased my dress at Brickhouse Bridal in May 2012 for my wedding in June 2013. I live in Seattle and had my wedding in Seattle, but my parents live in The Woodlands and I wanted to shop with my mom...so Brickhouse was the obvious choice! Our consultant was Casey and she was FANTASTIC. I came prepared with a few styles I was interested in, and knew that I wanted 3/4 length sleeves...which isn't an easy request. Casey was so kind and easy to work with and instantly made me feel comfortable. After trying on all the styles I came with, I wasn't loving anything. Casey found a strapless dress by Watters that I instantly loved and a lace bolero that made it long sleeved! It was exactly what I pictured and I wouldn't have found it if it wasn't for her. We bought it that day and got a discount, and I canceled all my other bridal appointments! I picked the dress up the next time I was in Texas and was so happy with it! I got so many compliments and recommend Brickhouse to anyone who asks!
Services Used: Dress & Attire
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Angelica
Wedding:
5/25/2013
5.0/5.0
It was the last bridal shop that I went to and the one where I found my dress!!! They have the best customer service.
Services Used: Dress & Attire
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Laura V
Wedding:
5/19/2013
5.0/5.0
I just went here last Saturday and I loved every moment of it! They didn't rush me when my time was up and they let me try on THE dress over again to make my decision! She just let me make my own decision without trying to push me. Everyone was so nice and professional!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I walked into Brickhouse Bridal and bought the 2nd dress I tried on ever. My consultant was very nice and a good listener. I felt like she knew what looked good on me. The dress was a great price and we got 10% off for buying a dress on our first visit. I got so giddy every time I got to see or put on the dress and I had no doubt it was the perfect one for me! Thank you Brickhouse Bridal for helping me find it!
Services Used: Dress & Attire
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Robyn
Wedding:
4/13/2013
5.0/5.0
I could not have had a more perfect dress...or a more perfect place to buy it from. They were so sweet, kind and helpful. Couldn't be more happy with how the experience went.
Services Used: Dress & Attire
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kimberly
Wedding:
4/6/2013
5.0/5.0
It was easy to get an appointment that fit into my schedule. The attendant was professional and helpful. I was able to get an "off-the-rack" discount because my dress would not be delivered in time for my wedding if ordered new, and the discount was enough to cover the alterations that I needed.
Services Used: Dress & Attire
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Nalita
Wedding:
3/30/2013
5.0/5.0
Brickhouse Bridal is the biggest bridal salon I visited during my wedding dress hunting. Their selection is very huge and offer every styles a bride could ask for. My gown is Martina Liana and their price is reasonable. We're very happy with the purchase.
Services Used: Dress & Attire
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Anonymous
Wedding:
3/16/2013
5.0/5.0
Jackie was who helped me find my beautiful Martina Liana gown. As a bride, looking for a dress can be intimidating because of the snobby vendors that one has to deal with. Jackie was so down to earth and she LISTENED to what I wanted and she showed me exactly what I was looking for. I also wanted to order a beautiful crystal belt to wear which had to be ordered rush, but she made sure to go a different route to avoid rush fees. No other stores in Houston carry Martina Liana that I know of. I'm so glad I found this place!! My now husband LOVED my dress!

Thank you Jackie!
Ruth
Services Used: Dress & Attire
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Lori
Wedding:
3/9/2013
5.0/5.0
I had a great experience here! This boutique is a little high end, and as a plus-size girl, that can oftentimes mean that I'm not exactly welcome, but Brickhouse Bridal was lovely! The girl who helped me was always polite and friendly, and the shop has a pretty big section of dresses in the sizes 18 and up area. My dress was beautiful I received a mulititude of compliments.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love the people there. Love my dress. I only wish they did alterations there.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff is great! They helped me choose my gorgeous dress and didn't pressure me at all. I was able to take my time, left the store and was able to come back and try on the dress again before I made my purchase. They have great choices and the quality of the dresses are amazing. I got so many compliments on my wedding gown.
Services Used: Dress & Attire
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Megan
Wedding:
2/2/2013
5.0/5.0
DEF recommend! Called them in a bind after a disaster at another place - Fit me in right away within hours!! I found my beautiful Pronovias dress in about 40 minutes!! :)) Everyone is super nice and really good at helping find what you are looking for - My budget was up to $2,000 and she picked about 11 dresses in that range. Designer labels in all sizes at a reasonable price - I also got my veil the same day. Check it out!
Services Used: Dress & Attire
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Nicole
Wedding:
1/19/2013
5.0/5.0
Brickhouse bridal had a huge selection of beautiful dresses. They have dresses for any budget and any size girl. The saleswomen were very attentive and helpful and truly made this a great experience. I would suggest anyone looking for a dress to go here. I got my dream dress and I just wish I could wear it again!
Services Used: Dress & Attire
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Anonymous
Wedding:
1/12/2013
5.0/5.0
Wonderful experience there, but of course it was...I found my dress. My consultant was very helpful and sweet. I liked that once you go in, you tag a couple of dresses that you want to start with then my consultant came over and asked what I liked about each and continued to ask questions and try and read my expressions as they were on. She ended up pulling my dress and then when I was hestitant, she brought out another similar so I could know that I definitely liked that first dress more. I had a blast there and got my dress in more than a month earlier than told. I got a Save the Date email when it'd come in and then when it did and had fun forwarding that to everyone I knew I was so excited. They ask you to come in before or after hours to pick up your dress so there is no traffic since you no longer have a sampler, which was very nice. I just brought my mom and two sisters. I got to try on veils and accessories in a quiet intimate setting which we enjoyed.
Services Used: Dress & Attire
Brickhouse Bridal responded with the following comments:

We are so happy to hear about your experience at BHB! We'd love to see pictures of how you made the gown yours! Send us pictures to erin@brickhousebridal.com or share them on our Facebook page http://www.facebook.com/BrickhouseBridal Congratulations!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I bought my wedding dress there at a sample sale, after visiting several other boutiques. The rules of the sample sale was that you could try on 2 or 3 dresses at a time for a max of 30 minutes. I was one of the last ones to try on dresses (I stood in line for at least an hour), so they let me try on more dresses. I got a great deal: $400 for a $1300 dress. That left me plenty of money to do alterations on the hem & add sleeves and a different neckline :)
Services Used: Dress & Attire
Brickhouse Bridal responded with the following comments:

We are so happy to hear about your experience at BHB! We'd love to see pictures of how you made the gown yours with the sleeves! Send us pictures to erin@brickhousebridal.com or share them on our Facebook page http://www.facebook.com/BrickhouseBridal
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I got a perfect dress here--I got so many compliments on it. Great service! Thank you!
Services Used: Dress & Attire
Brickhouse Bridal responded with the following comments:

We are so happy to hear about your experience at BHB! We'd love to see pictures of how you made the gown yours! Send us pictures to erin@brickhousebridal.com or share them on our Facebook page http://www.facebook.com/BrickhouseBridal Congratulations!
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Farrar
Wedding:
10/20/2012
5.0/5.0
I had a blast picking out my wedding gown. Everyone was very sweet and professional.
Services Used: Dress & Attire
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Kimberly
Wedding:
8/10/2012
5.0/5.0
Beautiful dresses & quality service! The ladies are so kind and welcoming!

Love,

Kimberly
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I bought my dress at Brickhouse and had it shipped to Washington, DC. It was gorgeous and came much earlier than anticipated. The shipping process went very smoothly and I was very happy to have bought my dress there. The staff was friendly but not pushy, which was great! It was also much more organized and had a better selection than any of the other stores I visited in Houston.
Services Used: Dress & Attire
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Anonymous
Wedding:
6/16/2012
5.0/5.0
Long story short....needed a new dress withing a few weeks of the wedding....kept looking and omg, my daugthter found the absolutely perfect dress right on the mannequin and they were wonderful and sold her the model given the situation. She had never come across a dress that was so perfect for her after trying on probably 100. Salesgirl was amazing, interpreting everything she was looking for.
Services Used: Dress & Attire
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Jaime
Wedding:
6/16/2012
5.0/5.0
Yvette from Brickhouse Bridal helped me find my dream dress. She was able to take exactly what I said I wanted and we combined it all into THE dress!
Services Used: Dress & Attire
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Kristen
Wedding:
5/26/2012
5.0/5.0
I LOVED my dress and I wish I could wear it again! I found it within the first hour of trying on dresses! Brickhouse Bridal had a great selection and had a great system in place that made it easy for the bride-to-be find the "perfect" dress!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Briskhouse Bridal is a wonderful store. Everythig was great and was ordered and came in ahead of schedule. They then gave me tons of information and ideas on moving forward... the salon was a great experience AND they charge less in sales tax as they are not in HOuston!! Bonus!
Services Used: Dress & Attire
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mmarlin012
Wedding:
4/15/2012
5.0/5.0
I had found a Maggie Sottero dress about 2 years ago online that I had fallen in love with. Since then it had been a discontinued item. So I went to Brickhouse Bridal to show them the dress of my dreams in hopes that they would have some similar style dresses for me to try on. Not only did they have some similar but they had the one of my dreams in stock in their back room! I was able to take the wedding dress home that day and ordered my veil through them. They had promised me it would be in 4-6 weeks and it came in within 3 weeks and they gave me a call right away. I also scheduled a time for my bridesmaids to try on their dresses there, and since I wasn't able to be there they let me pick out the dresses I had wanted the girls to try on. The day the girls showed up the staff at Brickhouse Bridal had the dresses out and ready for them to try on. Once again they were very timely on calling when the bridesmaids dresses arrived.
Services Used: Dress & Attire
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Katherine
Wedding:
4/14/2012
5.0/5.0
I purchased my dress from Brickhouse Bridal in the summer of 2011 for my Spring 2012 wedding. I had no idea what I was looking for but thankfully I had Casey as my consultant. She is by far the best consultant I had in my gown search across Dallas and the North Houston area. She was the one who picked my dress! She also helped me find accesories to go with it and when I looked uncomfortable she was savvy enought to know when something didnt look like my style. I even went back in to show a friend my dress months later and she remembered me and helped me find my dress without asking a question. In addition to awesome customer service I got my dress at an amazing value when I mentioned it was cheaper in Dallas (where I live). She gave me an unheard of price for my alencon lace gown. I couldn't have asked for better service, value, or a more perfect gown. Definitely request Casey!
Services Used: Dress & Attire
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Duffyb
Wedding:
4/7/2012
5.0/5.0
There is absolutely nothing bad to say about brick hours so I would like to share the good instead.
I stumbled on this store while on a business trip to Houston which my mother had accompanied me to. I had had no luck in my home town while dress shopping and my mother suggested we look while we were in the area.
Unlike other stores that I had visited they actually let me look at dresses on the rack and pick my favorites. My consultant added a few that she thought had similar feels but did not push me to try on anything that was outside of my comfort zone.
My consultant was enthusiastic and reassuring while being a friendly voice pointing out the god and bad of every dress. She remind me to see how it felt sitting, or could I dance in it.
I love my dress and she was key in helping me find it
The price was fair, my dress came in early and it was shipped to me in new Mexico with no problems
Brick house made finding a dress I love easy and fun! I would recommend them to any and every bride to be
Services Used: Dress & Attire
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Alyssa
Wedding:
3/10/2012
5.0/5.0
All I have to say is WOW! My experience with Brickhouse was AWESOME. I am a little bit of a bigger girl, and the idea of going to a boutique to find my dress made me really nervous that all they would have was size 2's or 0's. Boy, was I wrong. When working with Casey, she asked me to pick out a few dresses I liked and then we went to town! She pulled EVERYTHING and there was surprisingly a lot of selection in my size. She made me feel beautiful, and was very responsive to what I wanted, not just trying to put a dress on me because it was more expensive. After two consultations, I picked my dress at Brickhouse and couldn't have been more excited. The staff is so friendly and knowledgable. They know that buying your dress is the biggest step in the wedding process, and they make sure you are well taken care of.
Services Used: Dress & Attire
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NGilmore
Wedding:
12/9/2011
5.0/5.0
The staff was amazing and patient and made me feel like a princess.
Services Used: Dress & Attire
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Libby
Wedding:
11/19/2011
5.0/5.0
My mom and I had a special weekend of wedding dress shopping-- I thought it'd be magical... and I left all the stores confused and thinking I had found "the dress". Friday, our last appointment was with Brickhouse and all the dresses were so pretty and they let you try on anything, which was so fun!!
I left Friday thinking about a dress at every store but was really confused I thought I'd "just know" like they do on the shows... After a Saturday morning at a"high end shop in downtown Houston, I couldn't get Brickhouse out of my head. We called them, they remembered us and Starla the owner worked with us personally because she remembered us from the day before, we were in a closet too-- I found my dress and they were wonderful! Thank you Starla and the ladies of Brickhouse Bridal for making our dress shopping experience the magic we had hoped for!
Services Used: Dress & Attire
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Ashley
Wedding:
11/19/2011
5.0/5.0
Loved my dress! The fit was perfect and so was the quality. Also ordered my bridesmaid dresses from there as well. Easy to contact during the process.
Services Used: Dress & Attire
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Kimberley
Wedding:
11/18/2011
5.0/5.0
I would defiantly recommend Brickhouse Bridal to other Brides. The staff was very professional and they had a huge selection of dresses!!!
Services Used: Dress & Attire
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Kelley
Wedding:
11/5/2011
5.0/5.0
Great selection, service and price. I live far from the Woodlands so having to make an appointment to pick up my dress was inconvenient. Otherwise it was great!
Services Used: Dress & Attire
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DonnaandMark
Wedding:
10/29/2011
5.0/5.0
I was excited when I found my dress! My salesperson was wonderful to inform me of a trunk show that was taking place a few weeks after I found my dress, and even recommended I wait until then to order my dress to receive an additional discount.
Services Used: Dress & Attire
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Lori
Wedding:
10/29/2011
5.0/5.0
The service we received during our appointment was great. They made us feel like the most important person in the store. We chose the dresses to try on and then asked our consultant what she would recommend. She pulled a dress for us and that was the wedding dress my daughter purchased. The dress came in on time and just as promised. A great place to buy your wedding dress!
Services Used: Dress & Attire
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Mikey
Wedding:
10/15/2011
5.0/5.0
This is a really good store to check out for your bridal gown. Really good selection of dresses and accessories. Igot my gown here as well as my bracelet and flower hair piece. Things take awhile to come in, you have to order everything. So make sure you give yourself plenty of time. My consultant was great. Keep in mind though that the dresses you try on in the store are stretched a little so your gown maybe a tad smaller. GreAt selection of gowns!
Services Used: Dress & Attire
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Brianna
Wedding:
9/10/2011
5.0/5.0
I found the most gorgeous dress here!! They had a huge selection, you did not feel pressured, and everyone there is so helpful and friendly! It was wonderful to be able to pick what you wanted to try on and feel like a princess!
Services Used: Dress & Attire
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mrs.carnes
Wedding:
9/10/2011
5.0/5.0
This place has a great selection of wedding dresses & also great customer service. On my first visit, even though I didn't have an appointment, I was immediately welcomed as a walk-in and treated very well by the staff. And although I found my dream dress at a more expensive salon across town, Brickhouse was gracious enough to order it for me so that I could stay close to home. Can't get any better than that. I was happy to give them my business since they were so nice to me.
Services Used: Dress & Attire
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DaisyDi
Wedding:
6/25/2011
5.0/5.0
I had such an amazing experience at Brickhouse Bridal. I of course also checked out David's Bridal but that felt so much like walking into a department store to buy the most important dress of your life. I eventually returned to Brickhouse Bridal to purchase the first dress I tried on. All of the staff at Brickhouse are so friendly, and the setting just makes the bridal dress trying on session feel so intimate and special. They gave me one-on-one attention throughout the whole thing. They even gave me pearl earrings the day I bought my dress so that I wouldn't leave the store empty-handed since it took 3 months for my dress to arrive. You get a nice discount if you purchase a dress the day of your consultation, too. The price was extremely reasonable I thought for my dress. Would recommend every Woodlands bride go here!
Services Used: Dress & Attire
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Lindsey
Wedding:
4/16/2011
5.0/5.0
Brickhouse was my first stop on my wedding dress search. I had heard great things and knew a few girls who had found their dresses there. My consultant, Candace, was a bride's dream. The second she greeted me she took one look at what I was wearing and said "I have something I want to see on you" and went and picked out the EXACT belt that I had been picturing myself in since I got engaged. She was really attentive and really listened to what I wanted in my dress. She found some great dresses within my budget that were absolutely stunning, one of which was "the dress" that we added the belt to and it was just perfect. I felt so beautiful and couldn't take it off. Overall Brickhouse was really accommodating to us- I had 6 people with me trying on dresses and they were able to seat everyone. They offered us mimosas/drinks to sip on, and the atmosphere was really relaxed the entire time. We didn't feel rushed or pressured to buy at all. They have a huge selection of dresses and lots of trunk shows at the store. One of my bridesmaids ended up finding her wedding dress there as well. They're the best choice in Houston!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I received great customer service when I went to try on wedding dresses the first time, it was an absolutely lovely moment for me and my family.
They offer great prices. They are also patient and very flexible. For instance, I had my bridal photo shoot scheduled and my veil had not arrived by then, they kindly offered that I borrow theirs. It turned out great! My bridal portraits came out beautiful by the way! - By the way we used this photographer CivicPhotos.com, they have a page and good reviews here on weddingwire.
Services Used: Dress & Attire
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Heidi
Wedding:
3/26/2011
5.0/5.0
We had a great experience at brickhouse bridal. They were wonderful to work with and helped me pick out my perfect dress. We went twice to try on dresses and both times we found everyone to be very helpful. They also responded via e-mail a few times answering questions I had. The week before the wedding, I needed to have my dress steamed and their price was reasonable and they working within my short time frame.
Services Used: Dress & Attire
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Betsy
Wedding:
8/7/2010
5.0/5.0
Brickhouse Bridal was my first and only stop while looking for my dress. I only had to try on a few dresses before the girl helping me knew exactly what would look best on me. She was not pushy, nor did she throw tons of choices on me. She just silently slipped me a few dresses that would look best on my body type. The second one she picked was the it!
Services Used: Dress & Attire
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Dana
Wedding:
5/22/2010
5.0/5.0
Brickhouse Bridal had the greatest selection of wedding gowns out of the places I went to. The consultants were friendly and professional. They provided great advice and suggested gowns that would flatter my body style. The dress came in quicker than I expected and everything was perfect.
Services Used: Dress & Attire
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Houston Bride
Wedding:
5/7/2010
5.0/5.0
I found my dream dress at Brickhouse Bridal! It is a lovely salon, and the people are wonderful! Casey helped me pick out my dress and was very patient as I went back and forth between 2. I am thrilled with my purchase and would highly recommend Brickhouse to anyone!
Services Used: Dress & Attire
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Bonnie
Wedding:
4/24/2010
5.0/5.0
Great service! Found the perfect dress! They have the best selection! I went to just about every store in San Antonio and could not find anything that compared to the dresses they have at BH! Casey was awesome and really wanted me to make the right decision for me! Thanks!! -Bonnie
Services Used: Dress & Attire
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MrsKimMorris
Wedding:
3/20/2010
5.0/5.0
My entire experience with Brickhouse was very enjoyable. They are step above the rest in quality, selection and experience. I recommend any bride to make an appointment here.
Services Used: Dress & Attire
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TraciTrip
Wedding:
2/6/2010
5.0/5.0
Found the most perfect dress and everybody was so helpful. I recommend making an early appt as the shop can get busy in the afternoon but it was perfect and they have so many dresses!!!
Services Used: Dress & Attire
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cmkalambo
Wedding:
5/9/2009
5.0/5.0
found my dress in october for my may wedding. once i laid eyes on it i knew it was the one. The staff was incredibly friendly, accesible and flexible. I live in sugarland but drove out to Spring because i heard such great things about this vendor and their prices! My dress ended up arriving 3 months early which was a pleasant surprise. It fit perfectly and only needed a few alterations. We also purchased shoes and bridesmaids dresses here too. Would use them again in a heartbeat.
Services Used: Dress & Attire
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Natalie
Wedding:
1/18/2009
5.0/5.0
I went dress shopping less than a week after I got engaged with the intentions of "getting my feet wet" and trying on a few dresses. Brickhouse was the first and only store I went to. We had scheduled an appointment, and from the beginning we were given undivided attention. I walked around and put clips on all the dresses that I liked and never felt rushed. My dress was the fourth one I tried on (even though I still tried on tons), and we purchased it that day (we were given a 10% discount to buy on our first visit).

That day, I received an email telling me when to expect my dress, and it arrived a week before scheduled.

I have recommended them to every friend I have who has gotten engaged, and will continue to do so.
Services Used: Dress & Attire
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Phyllis
Wedding:
6/2/2007
5.0/5.0
This is the place to go to in the Houston Area if you don't want the same dress that everyone else is wearing. Their setup is terrific and selection make it easy to find just the right dress.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I chose Brickhouse Bridal after browsing dresses online for about a month. Everytime I would find a dress I liked - Brickhouse Bridal was listed as a vendor of that dress style. It was easy to book the appointment for a Saturday - and they had PLENTY of room to accommodate my Mother, Sister and Future Mother-in-Law. My sales associate - Lisa - was very professional and helpful. I ended up trying on about 10 dresses that I picked. I narrowed it down to three - each having a different details that I loved. I told her none of them were a "10" yet and so she asked if I wanted her to pull some dresses for me. I'm so glad I did - she ended up pulling a dress that combined two of my favorite details. When I tried on the dress - we were able to customize it and add the final detail that sealed the deal. When Lisa pulled the veil - she pulled the perfect one! It matched the dress perfectly!! She did a wonderful job and my entire group loved the dress.

Mission accomplished! All on my first time AND first trip!

My ONLY complaint is that they don't do alterations in house. If they did it would be a 5.0/5.0.

My advice: Save yourself the agony and time of dress hunting. Book an appointment with Brickhouse Bridal and you'll be able to check of "Wedding Dress" from your To-Do list!
Services Used: Dress & Attire
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ElleNHouston
Wedding:
7/20/2013
4.9/5.0
Brickhouse Bridal had a beautiful dress on display from a trunk show that I saw when I walked in. I selected many other beautiful dresses to try on first, but that one really caught my eye and I tried it on just for fun at the end of my appointment. It was THE dress. Even though I went to other bridal appointments following that one (since it was the first one), I came back the next week for the perfect dress. BB price matched and worked with me to be able to pay for the dress on my own when my mother did not show up to the appointment. They also ordered customizations on my behalf and fixed a flaw when the final dress came in at no additional charge. The dress also came in about a month earlier than quoted. The associates were all excited and happy for me, and made me feel special every time I came in. Everyone at my wedding commented on how unique and gorgeous my dress is. I definitely made the right decision, and I was surprised that I found the perfect dress nearby in the Woodlands, without going to NYC or some other city.
Services Used: Dress & Attire
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Leann
Wedding:
4/27/2013
4.9/5.0
I LOVED my dress from Brickhouse Bridal! The consultant was wonderful to work with and really helped me choose the perfect dress!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I loved working with the staff. My consultant was perfect. I knew the silhouette and neckline I wanted. I went through and picked some out. I was trying some on and she had gone to get another one that she thought of which had just come in a few days before. I put it on and immediately fell in love. It was THE dress for sure. I got my veils and some of my jewelry there as well.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
Jackie is the most amazing person to work with. Jackie is fun, outgoing and honest. She allowed me to try on easy dress I wanted. However, she was completely honest with every dress I put on. She found me the perfect wedding dress for me. I loved her so much I sent my mother and mother-in-law to her for their dresses. When my mom and I showed up for our appointment, they told us to go find dressed while Jackie finished up her appointment. We tried on about 10 dresses that did not look good. Jackie walks in, looks at my mom, picks up one dress, and has my mom try it on. We bought that dress! The other girls at Brickhouse are great too! They are all beautiful and friendly! I will recommend all my friends to shop at Brickhouse Bridal.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I found my wedding gown at Brickhouse bridal and could not be happier! I had never looked at wedding gowns before, and everyone on staff made the process easy and simple. It was extremely nice that my mom, my bridesmaids, and I were each given clips to mark dresses for me to try on. A lot of bridal stores do not allow their brides to look at the dress selection themselves, so it was very nice to have control in that process. Once I found my dress, it came in very quickly so i had plenty of time to send it to alterations. On my wedding day, I felt absolutely gorgeous! Thanks Brickhouse Bridal for helping me to find the PERFECT wedding gown!
Services Used: Dress & Attire
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Amanda
Wedding:
3/12/2011
4.9/5.0
I loved shopping at Brickhouse Bridal. They had a huge selection and it was great to be able to look through the dresses first and pull some that you liked (instead of the consultant just pulling dresses based on what you say you like). My consultant was extremely helpful and very professional. I was between two dresses and she encouraged me to try them on several times and gave me plenty of time to think about each one.
I ended up buying the dress on my first visit would allowed me to save 10%. I would recommend not making this your first dress shopping stop so that you can potentially take advantage of their first time visit discount without feeling buyers remorse.
I was a bit worried about the size the recommended, but it ended up being the right decision. The dress also came in about a month and a half ahead of schedule!
Overall I had a wonderful experience with Brickhouse Bridal.
Services Used: Dress & Attire
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oujen
Wedding:
9/27/2008
4.9/5.0
Brickhouse Bridal is an excellent bridal salon. Make an appointment so that you have plenty of time to try on all the dresses you want. I felt like a princess every time I visited the salon and found my perfect dress there. They also had the perfect veil and sash to finish the look. I highly recommend this store!
Services Used: Dress & Attire
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Susan
Wedding:
8/4/2007
4.9/5.0
Make an appointment!! We had a very helpful sales associate, and I came back so many times to try on the same dress! I loved the selection of unique dresses and they carried all of the Pronovias line--- which I love!! I love my dress! But I had my veil made by my seamstress!!
Services Used: Dress & Attire
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Alena
Wedding:
6/13/2014
4.8/5.0
I ordered my wedding dress and BM dresses from Brickhouse. I loved my dress and it turned out beautifully, however I was not measured for height and finding a seamstress to work with the delicate lace detail was not easy and expensive. Other than that, they have tons of choices to match tons of budgets and I would recommend going there to find your dress.

When we picked out the BM dresses it was a little overwhelming as the attendant was very young and I'm assuming new. She let the appointment get taken over by my very opinionated group which was a tad stressful. In the end, the girls found a dress and I walked away happy. I think she also walked away with some new found knowledge. She was extremely sweet and tried her best, my group is just a bit dominating. A little help in organizing/focusing them would have been appreciated.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I loved my dress and I know the owner here - she is a wonderful person that truly keeps up with modern bridal trends, and brings those trends into her store. She makes sure her clients feel at home in her store and made sure I got the right dress for me. I originally picked a dress that I only sort-of liked over my dream dress due to costs, and we had put a payment down. Later that day, my mom pulled me aside and told me that we could work it out to get the dress I really wanted, so I called Brickhouse to try and talk them into letting me switch to the other dress without having to purchase two dresses (yikes!). It was not a problem at all, and I got the dress of my dreams!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I had a great experience with Brickhouse Bridal. The associates were very friendly and helpful and they were able to work within my short time frame (my dress even came in a week earlier than expected).
Services Used: Dress & Attire
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Camille
Wedding:
10/26/2012
4.8/5.0
I found the dress of my dreams at Brickhouse bridal and what was amazing was it was at a lower price than what I had seen elsewhere! The ambiance is really nice with how the store is set up, so you don't feel like you're in a cattle call. A feature I really appreciated was that they could show you how your dress would look like in different lighting, so you could see for example how it would look in the church vs. the wedding reception.

The only thing that I took away a star for is that my assistant at Brickhouse explained how the hem could be altered very easily, but as it turns out, the tailor said that was not correct. It actually took very careful alteration skills to hem it properly. Just something to keep in mind that you'll want to confirm if alterations costs might put you over budget.
Services Used: Dress & Attire
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Leslie
Wedding:
6/9/2012
4.8/5.0
I loved brickhouse bridal!! i loved the atmosphere, it was gorgeous! the girls were so helpful and helped me find the perfect dress. my dress came in early and they gave me great recommendations on who to use for alterations. loved them!
Services Used: Dress & Attire
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Lynn
Wedding:
7/16/2011
4.8/5.0
Love my dress from Brickhouse! They had dresses I hadn't seen anywhere in Louisiana. Very polite and not pushy employees.
Services Used: Dress & Attire
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angelica.rmts
Wedding:
3/12/2011
4.8/5.0
I ordered my dress from Brickhouse Bridal in March of 2010. The sales associate was very kind and professional. I picked a Watters and Watters dress that was part of a truck show case so I got a really great deal on it! I even had the chance to meet the designer herself. My dress was ready in July of 2010. So overall I was very satisfied with my experience.
Services Used: Dress & Attire
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Jeanette
Wedding:
10/15/2010
4.8/5.0
Very nice and helpful staff, a great selection of dresses, even plus sizes.
Services Used: Dress & Attire
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MJBryce
Wedding:
6/19/2010
4.8/5.0
Brickhouse was amazing when I went there looking for my wedding dress! They went through several appointments with me because I couldn't find anything that was just right. I actually had to order my dress having never seen it in person. My consultant was so helpful and encouraging when I had to take that step. They found a dress by the same designer that was similar to the one I wanted and they got it for me on loan so I would have a better idea of the one I wanted. I was worried about so many things with my dress and Brickhouse took care of everything!

The only downside I had with Brickhouse was when I looked for bridesmaids dresses. The first time I went in, it was a wonderful experience, but the second and third time it wasn't as good. I found that it really depends on the consultant. I know the third time the consultant I had was new, so I'm sure she was just nervous. Overall, Brickhouse was amazing!
Services Used: Dress & Attire
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Kristee
Wedding:
6/13/2009
4.8/5.0
I had so much fun at Brickhouse Bridal picking out my dress and the bridesmad dresses. They truly made it a fun experience and they handled everything very professionally. I would strongly suggest making an appointment because they can get very busy, but if you have an appointment then its no problem. You get your own assistant who is there to help you with anything you need. I had so much fun as well as the rest of the girls in my family.
Services Used: Dress & Attire
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Samantha
Wedding:
5/24/2009
4.8/5.0
I had a fabulous experience with my bridal consultant and got the dress of my dreams. She was AWESOME as I tried on a ton of dresses during my appointment time and continually gave me honest and positive feedback! :)
Services Used: Dress & Attire
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Carly
Wedding:
6/7/2007
4.8/5.0
This is a great bridal store. Everything is easy to find. The dresses are lined up by designer, and they also have some of their own. There are a lot of gowns and bridesmaids dresses to choose from. The store is very clean and orderly. The service was perfect. Jill did a great job; she knew where to take me, and she was very helpful and patient. I would definitely recommend this store to anyone!
Services Used: Dress & Attire
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MRS Hannah
Wedding:
5/25/2007
4.8/5.0
Shopping for and buying my wedding dress from Brick House was an incredibly special experience! The staff treats you like a princess and is so willing to help you find the perfect dress for a great price. The store is adorable and is decorated to make you feel like you have stepped into a world where you are the only one that matters. I recommend this shop to any bride because I know you will instantly fall in love!
Services Used: Dress & Attire
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Crysmer
Wedding:
3/17/2007
4.8/5.0
I loved my dress! they had tons to choose from in lots of price ranges!
Services Used: Dress & Attire
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Private User
Wedding:
3/21/2014
4.7/5.0
My experience at Brickhouse Bridal was amazing! My consultant was Jessica and after my family and I picked out dresses she helped me into them. The first dress I tried on was "the one". Even though I knew this was the one she saw my concern in my eye since this was the first dress I tried on and encouraged me to try on more to make sure I was satisfied. I did and nothing compared I knew I found "the one". I was not expecting to pay half for a deposit upfront so they did work with me. The experience was great and I can't wait to walk down the isle!
Services Used: Dress & Attire
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Morgan
Wedding:
10/5/2013
4.7/5.0
Brickhouse Bridal has lots of beautiful dresses to choose from. Initially I thought that I was going to have a hard time making my mind, but I landed on a Paloma Blanco dress quickly after I tried it on. They give a discount if you buy it on your first visit, which is nice, and I took advantage of that. The dress also came in earlier than they had planned, which was great because I was able to get started on the fitting process. I was so pleased with my dress in my bridal portraits and on my wedding day, I am so glad I found it! The only con to Brickhouse Bridal that I saw is that they allot you so much time for an appointment, but sometimes people went over. So even though you may have an assigned appointment, it may be a delay based on how long people before you are taking which is kind of a bummer. I would think that since you get an hour long appointment they would ask that you come back another time, to respect other clients. Aside from that, very pleased with them!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
I ordered my wedding dress and my flower girl dresses from Brickhouse Bridal and they were so helpful. Only one issue - when ordering my flower girl dresses the picture on the website showed a dress that had two colors and when I asked the girl helping me if that is how the dress would be she said yes. However, when the dress arrived it was one solid color. I was disappointed, but it all worked out.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
Brickhouse Bridal was great at helping me and my bridesmaids find our perfect dresses. They were very kind, efficient, and easy to work with. I enjoyed their trunk shows and was able to find my dress and veil at one of them. All around, working with Brickhouse Bridal was a fun experience and the ladies that work there are wonderful!
Services Used: Dress & Attire
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Lanna
Wedding:
4/13/2013
4.7/5.0
Gorgeous gowns, superior service!!
I must recommend Brickhouse Bridal to all brides and bridesmaids! I found my wedding gown here, and it's absolutely perfect. I tried on SEVERAL gowns, and kept going back to this one. Casey helped me, and she was the sweetest thing. Very encouraging, helpful, and I didn't feel pressured in any way. She let me lead the way when deciding what I liked about dresses, and listened to all of the little details I wanted for my dress. Never once did I feel like she was trying to make a sale! It made my experience so comfortable.

My engagement was only a 6 month period, so by the time I began looking for dresses I had to pay for a rush order. Turns out it was only $100.00 so I probably would have paid for it regardless. The best part of the rush order- it arrived more than a month early! When I went to pick it up, Casey was there to assist me again. Everything went perfectly. She was so helpful and nice. I cannot compliment them enough.

Brickhouse Bridal was the third place I visited to look for wedding gowns, and they far exceed the other two in service and quality of gowns. And since I found my dress on my first visit to Brickhouse, I received a 10% discount! THIS PLACE IS A MUST SHOP!
Services Used: Dress & Attire
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beverly
Wedding:
4/28/2012
4.7/5.0
What a beautiful bridal shop; so many beautiful dresses to choose from. Several dressing areas thruout the store; each with its own mirror and pedastal area for the bride; seating for guests to also view the fitting. Very attentive staff; Yvette was great to work with. Appointments are required; they get very busy during certain times of the day.
Not a huge selection of mother of the bride dresses nor flower girl. Accessories were adequate; many beautiful belts and veils.
Discount on heirlooming if you purchase dress there and bring it back for heirloom. Overall, a great shopping experience. Great attention paid to the bride and her guests.
Services Used: Dress & Attire
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Channing
Wedding:
3/25/2012
4.7/5.0
We went to three dress shops in one day (big mistake) and Brick House was the best! My consultant was so nice and helpful. She helped me try on several different dresses and when I found the one, she even helped me sell my mom and grandma on it :) The dress was a great price by a great designer. Everyone should try Brick House.

Channing Solomon
Services Used: Dress & Attire
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Alicia
Wedding:
11/18/2011
4.7/5.0
The store is beautiful and the environment makes you feel even more special on your big day!! They made the experience so memorable!! I found the dress of my dreams!
Services Used: Dress & Attire
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yayakapt
Wedding:
9/27/2008
4.7/5.0
I was on a shorter time frame in my wedding planning... So I was pleasantly surprised with one of their nice sales persons helped my with a 'sample.' It turned out to be the ideal dress - I loved it...
Services Used: Dress & Attire
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Kayce
Wedding:
6/22/2013
4.6/5.0
I bought my wedding dress (Olva by Modeca) and my veil (Watters) here and I am so glad I did! I was very overwhelmed and didn't know what I wanted but they worked with my budget and they helped me find the dress of my dreams (and the veil that made me cry)! They treat you like royalty here without scaring you out of the salon. Make sure that you let them know your budget up front or you may fall in love with an expensive dress.
Services Used: Dress & Attire
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Brittany
Wedding:
10/13/2012
4.6/5.0
I bought both my dress and veil from here. The service at Brickhouse Bridal is far better than any in the area. Their store is absolutely beautiful! The staff is delightful and accommodating as well. I had one hiccup...my veil was supposed to be ready in march, but I never received a call. I tried calling one day and left a message. They never returned that message. When I called again, they answered, and my veil was ready and had been for a while. I attribute it to poor communication. I would (and have been!) suggest to any bride to go to Brickhouse Bridal for their wedding dress. It is well worth it to have a great experience for a once in a lifetime event!
Services Used: Dress & Attire
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jmontes
Wedding:
2/10/2012
4.6/5.0
I bought my wedding dress (Maggie Soterro) from here and it was a great experience. However, I did have problems getting called back after leaving a meassage. As well as they switched dresses on two of my brodesmaids however, we caught that early. My dress was beautiful and regardless everything else was great.
Services Used: Dress & Attire
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cgrassmann
Wedding:
5/16/2009
4.6/5.0
Very helpful! I bought my dress at Brickhouse and had a great time doing it! The girl that helped me asked very helpful questions that led to the purchase of the most perfect dress!
Services Used: Dress & Attire
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Joyce
Wedding:
10/18/2014
4.5/5.0
Brick House bridal is Awesome!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
I shopped all over Houston and Brickhouse Bridal is the BEST. They are helpful, kind, patient, and make you feel so at home. It is a gorgeous store with so many choices and a range of prices so anyone can find their dream wedding dress.
Services Used: Dress & Attire
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Jenifer
Wedding:
10/1/2010
4.5/5.0
Wedding dress hunting can be magical and frustrating trying to find the right dress that expresses you and your wedding theme. I went all over Houston one day and looked at what Houston had to offer with beautiful dresses but they all have a price which I could not afford...I have Vera Wang taste with a discount budget. My second day I only booked Brick House Bridal and let me tell you they have a wide range with professional assistance. The cost of the dress I purchased was more than I initially wanted to spend but it was the dress for me without a doubt. Once I purchased my dress I had found that all my close friends that had gotten married over the last 10 years all got their dress at Brick House Bridal. You cant go wrong by making this one of your appts to look and try on your wedding dress of your dreams.
Services Used: Dress & Attire
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Katie
Wedding:
8/21/2010
4.5/5.0
I got my wedding dress from Brickhouse Bridal. My dress was PERFECT! My experience with Brickhouse was nice. They were very helpful when I was trying on dresses and when I selected my dress. My dress arrived sooner than I thought it would, which was exciting. After my dress came in, the steamed/ironed it, but when I went to pick it up, it was still wrinkled. I left my dress there for the afternoon and they pressed it again. This was helpful. But there was also a little spot on the dress, and although not very noticeable unless closely inspected, the dress wasn't perfect and for the price we paid, we thought it should be. There was nothing they could do, it would have only made it worse, and they didn't come down on the price. Other than that, everything was great! I loved my dress and that's all that matters!
Services Used: Dress & Attire
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Cat
Wedding:
11/7/2009
4.5/5.0
I purchased both my bridal gown and bridesmaids� dresses from Brickhouse Bridal. My consultant Jill was wonderful to work with. My appointment was on a Friday afternoon and I was able to select as many dresses as I needed and was not rushed at any time during my appointment. After my appointment I was reviewing the photos and a dress I had initially not loved and really hadn't paid attention to stood out from all the rest. I emailed the photo to Jill who went through the store to find the "mystery" dress for me to put down in my file for when I made my 2nd appointment. She was incredibly helpful in finding THE dress even though it was $500 less than the designer gown I had initially been considering. I also worked with Amanda, one of the Bridesmaids consultants and she was great to work with as well. I live inside the loop and it was a trek to get up to Brickhouse but well worth it. I ended up with a fabulous gown (at the wedding several people asked if my gown was from POB) for an almost too good to be true price. I will continue to recommend Brickhouse to my newly engaged friends.
Services Used: Dress & Attire
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Ashleigh
Wedding:
2/21/2004
4.5/5.0
They have a great selection and are professional, but a little pricey. I had no problems at Brick House Bridal.
Services Used: Dress & Attire
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Jill
Wedding:
9/20/2014
4.4/5.0
The woman who helped me, Laura, had a great demeanor for a bridal appointment. She didn't push any options too hard and she offered genuine feedback/comments so I never questioned her sincerity. I also appreciated that she never pushed the more expensive option over the lesser. I had a great experience at the shop! My sister, my maid of honor, lives in upstate New York and was not able to be there for my appointment. Laura offered to make a 30 minute appointment when she would be back in town so I can try on the sample gown and give her the experience of being at the first appointment. They went above and beyond to involve her and I love that!
Services Used: Dress & Attire
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Gina
Wedding:
9/21/2012
4.4/5.0
Brickhouse has one of the best selections of dresses and veils. The designers they carry are great quality but the drawback is that they are pretty expensive even if you go during a trunk show. I have to admit, my dress was worth all that money! I wouldn't trade it for the world and every time I tried it on, I felt absolutely amazing and beautiful. Brickhouse was the only place in the Houston area I could find that even carried Simone Carvalli. I also went back for my veil so they are definitely a place to check out if you're getting married.

I recommended this place to one of my best friends and she ended up buying her dress from there from the same sales girl and everything.
Services Used: Dress & Attire
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jcp1976
Wedding:
1/17/2009
4.4/5.0
Great selection of dresses and very helpful consultants!
Services Used: Dress & Attire
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Ginger Hardeman
Wedding:
11/2/2013
4.3/5.0
Jacqueline was my consultant and she was fabulous!!! She knows her stuff! She was friendly and honest. She was never pushy on dresses or accessories. She knew what would look good one me and provided the wedding dress experience I was hoping. The first dress (Enzoani) she suggested was "the one" but she had me try on a few others to make me realize that was the dress. When I stood in front of the mirrors, I think I even shocked her! THANK YOU Jacqueline!!! I also got my veil and earrings from them. The earrings were by Erica Koesler and were beautiful!
Services Used: Dress & Attire
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Randi
Wedding:
9/28/2013
4.3/5.0
What a wonderful place to do business with. I purchased my wedding dress, bridesmaid's dresses and my mother even purchased her mother of the bride dress from here. Casey was my consultant and she did a fabulous job. She listened to my requests and helped me find dresses that would look good on my body type. They were always very responsive to any questions I had and very easy to schedule appointments with. Their ordering times were true to what they said and they notified me promptly when the orders were in. My dress was beautiful and my bridesmaids were gorgeous. I would definitely recommend making a stop at Brickhouse Bridal when searching for your dream dress!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.3/5.0
BEAUTIFUL Dresses... I had more compliments from my dress.... so well worth the expense. It can be pricey but they do a great job. The help is pretty blunt with their ideals (For example I wanted to order a smaller size knowing that I would get back in to my run routine.... the lady said well then yea ... you better!)
There is of course no return so I get the attitude but to a bride ... not what you want to hear.
P.S. I did lose the weight and still needed to take it in! ;)

But it has a great selection .... my 2 sister-in-laws got there dress here and so did countless number of friends!
Services Used: Dress & Attire
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debanddave
Wedding:
10/23/2010
4.3/5.0
After spending time at many, many bridal gown stores, I finally opted for purchasing mine at Brickhouse Bridal. I give credit to brickhouse whose consultants, while appeaing tired and just too busy, were dealing with multiple brides and dealing with many requests at once. I had gone there on Saturdays which I know is the busiest day. So while not providing the most responsive service, they worked with me and had THE DRESS I wanted.
Services Used: Dress & Attire
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Sheila
Wedding:
5/15/2010
4.3/5.0
When my mother and I went to look at dresses they were great. They were very helpful and did EVERYTHING to make me feel like a princess while trying on gowns. When my matron of honor and I went to try on bridesmaids dress it was not the same quality of service. We had an appointment, but we were virtually ignored. There was a huge wedding party in there and they had top preference. They may have been understaffed that day, but should have called to rescheduled my appointment. I would highly recommend going during the week. Their gown selection is great. I live in The Woodlands and basically knew what I want so I did not travel to other bridal salons to look for dresses.
Services Used: Dress & Attire
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Anonymous
Wedding:
7/4/2012
4.2/5.0
I woud definitly recommend this for your wedding dress experience. You get to have six clips to shop around and find your favorite dresses (so no pressure with sales people around like Say Yes to the DRess) and then after those they will pick a few more few you once they've found your style.

Do NOT get your bridesmaid dresses from here or dress steamed.
Services Used: Dress & Attire
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Samantha
Wedding:
9/8/2007
4.2/5.0
They have tons of dresses, and lots of bridesmaids dresses! The best place to go to find those beautiful dresses in all the magazines!
Services Used: Dress & Attire
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OctoberBride
Wedding:
10/4/2008
4.1/5.0
I purchased my gown from Brick House Bridal and loved it. The shop is nice because of the great selection, but the associate that took care of us during my appointment acted as though she was annoyed to be working, and very distracted. The women at the front desk and on the phone were fairly nice though. Unfortunately I expected more during my appointment, and I would liken the service to David's Bridal. The gowns that they offer ARE amazing!
Services Used: Dress & Attire
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Marilee
Wedding:
9/10/2011
4.0/5.0
Very friendly staff
Services Used: Dress & Attire
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nam
Wedding:
2/18/2011
4.0/5.0
We had only about 90 days to plan the wedding so we needed a dress off the rack. The sales associate at Brickhouse was very helpful and patient with us (even on a sale day when we only made the appointmetn that day) - so much so that it was the only place we shopped as we found a dress that was just what my daughter was looking for. The only drawback was that the associate significantly underestimated the cost of alterations. I realize that wasn't her job but it was disappointing. That said, the dress and veil were beautiful.
Services Used: Dress & Attire
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Nicola
Wedding:
5/22/2010
4.0/5.0
This place is ok, kind of a high pressure atmosphere for a bridal salon. I know everyone puts a lot of pressure on finding THE DRESS, but in the end, you wear it for one day, and in my case not even a full day if you decide to change so you can dance. I felt like I had more pressure at this salon but they do have really nice dresses for average prices. I would, however, buy a veil second hand (waaaaay cheaper).
Services Used: Dress & Attire
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mishjeff
Wedding:
4/25/2009
4.0/5.0
I bought a Maggie dress from Brickhouse, after searching many other bridal stores. I do not recommend this as your first dress shopping stop, but I do recommend it as a place to purchase your dress, or make your final decisions. You get little clips that you can clip onto the dresses in the store, and then they bring them to you to try on. They serve you champagne (my mom loved this) and treated you very nicely. I would recommend buying your dress there. One a side note - I was 20 minutes late picking my gown up on a Saturday morning, and they were very rude and put out. Other than that, things were great.
Services Used: Dress & Attire
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Kim
Wedding:
10/7/2012
3.8/5.0
Overall, this is a well above average bridal boutique. Bridal gown stock skews toward the slightly more expensive side but the sheer number of gowns and range of styles that they had on the rack was certainly impressive. Customer service was a little hit and miss. The gal who helped me (Kasey) was incredibly helpful, immediately friendly and thankfully didn't make me feel like a total pauper after I told her my somewhat modest budget. She was also knowledgeable enough of their wedding dress stock to help point out several gowns that I might like but had somehow overlooked, including the actual dress I ended up getting married in! Other staff seemed to have a more aloof demeanor and a more high-pressure sales tactic. Thankfully Kasey did not. I had a few reservations after having put my deposit down and after having ordered my dress. I realize it is a common policy for there to be no returns and no refunds on bridal gowns but when I called the store less than 24 hours later (as many brides do) in a panic, somewhat unsure of my decision and wanting to know what my options were (if I had any), the receptionist I spoke with was completely unsympathetic, not very reassuring at all and borderline rude. After spending the kind of money one spends on a bridal gown (even a modest one) I found this to be incredibly disappointing. To make matters worse, the receptionist's tone was consistently frosty and somewhat pointed in all follow up correspondence as well. I will say that most importantly, I absolutely loved my dress, it was priced at a fair price and it even came in early by about a month and in flawless condition. Overall, my experience at Brickhouse was positive but I think the store could really stand to improve its first impression/ front line of customer service. Just because your store is in The Woodlands doesn't mean you don't have to have a snobby attitude.
Services Used: Dress & Attire
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houstonbride
Wedding:
6/20/2009
3.8/5.0
If you want a great selection of dresses (both bridal and bridesmaid) while avoiding the ridiculous prices of the inner loop, go to Brickhouse! It is worth the trip. It is actually the sister company of Mia Bridal Couture on Mid Lane. I worked with Jill on my first trip and she was great. We tried on a LOT of dresses until we found THE ONE. She was really patient and had some great recommendations.

My only problem with them was getting a call back on order status for my bridesmaid dresses once or twice. Also, once when I was checking to be sure all the girls had put their deposits, they told me yes and that they were ordered. A few weeks later I found out that they were NOT ordered at all! So, we got them ordered in time but I only found out by chance that I had been misinformed. That could have been a disaster but luckily was not. I'd just recommend to stay on top of them and call a few times to be sure you are getting the right info - just to be safe.
Services Used: Dress & Attire
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Alexia
Wedding:
9/1/2012
3.6/5.0
I searched at many "big box" wedding dress stores before finding the dress of my dreams at Brickhouse Bridal. The first time I went to find my dress the consultant did an AWESOME job at helping me find the perfect dress. I had picked a bunch of dresses, but actually ended up buying the dress that she had recommended. She was very knowledgable. The consultant was very nice and helpful in the stressful, yet fun, dress decision making (for the first visit to the store). I got stuck between dresses and had to return a second time, when I made a decision for one of the two dresses and bought my dress. I returned a third time to the store with my bridesmaid where I even picked one of Brickhouse Bridals bridesmaids dresses, however, with each visit the consultants became less and less nice....This made no sense considering I kept buying things! Brickhouse Bridal had a great selection of high quality dresses. The store had great ambiance. Just be careful, even when you are a good customer, they aren't always that nice to you when you spend money there. I understand that some brides might keep coming back numerous times. But I don't think that 3 visits and buying 2 dresses was excessive.
Services Used: Dress & Attire
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Stephanie
Wedding:
7/9/2011
3.3/5.0
Although I left with the gown of my dreams...the place is constantly crowded/busy so a lot of the dresses are being shown to other brides.
Services Used: Dress & Attire
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Emily
Wedding:
11/11/2011
3.1/5.0
We had an issue with the first dress we purchased, but Brickhouse made it right and the second dress I loved even more! They were able to get it delivered on time. I was very satisfied. I would tell people to just be wary of "Off the Rack" dresses.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.0/5.0
First off, I loved going in and finding my dress, it was a great experiance, everyone was great, everyone cried and I picked the 2nd dress I tried on. Everything was great...until I left the store.

Then I got a call saying that my dress could not be ordered because it was discontinued. After much debate I came in and tried on the floor model, and in trying to do what was right they sold me that one. (I loved it too much to buy anything else) I bought my veil and sash/belt that day and was excited and happy leaving again.

I came back for my bridesmaids fitting/pickings, and needless to say their service for bridesmaids is closer to a department store than anything else. Their people were no help and not only measured my wedding party wrong, but were very rude. My veil came in and was perfect and at the end we were happy.

When I came in to get the dresses, They got all of the dresses (which they ordered the wrong flower girl dress...but at least it fit and was the runner up...so no worries). But I proceeded to wait 30 min for someone to come out and tell me that they got in my sash but JUST THEN noticed that it was the WRONG COLOR!

My wedding was Grey with Yellow....and the sash was pink! Needless to say, I was crying and they told me that they could "try" to see what they could do. If they would have seen it earilier, then it wouldn't have been an issue, but since it was only 2 months out, they would have to find something.

In a week they called me, and said that they magically had one...in the right color.
Overall, I had to make 5 trips from the galleria area to the woodlands, they made me cry twice.

Yes, the dresses and veils were perfect, and cheaper than normal....but was it worth the pain....I don't know.
DEFINATLY, pay attention to everything, and be on your game, because more than likely something will happen.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.6/5.0
Whenever I went in to look at wedding gowns, the place was completely packed. Luckily, Laura (being the sweetheart that she is), found a spot and even found a mirror where we set up camp. I really enjoyed working with Laura. She was incredible and ultimately the reason why I not only bought my gown there but also decided to get my bridesmaids, junior bridesmaids, and flower girl dress from them.

That's where I went wrong. They ordered the wrong dress for one of my junior bridesmaids, and Melanie (the ordering manager), though on top of things, was very rude and embarrassed me to no end. I had argued with her that I didn't believe it was fair for me to pay anything for the replacement dress. They had the correct order written down but didn't order the right dress. She argued with me, never once apologetic nor remorseful, blaming my aunt and asking me how it's fair for them to pay for the dress. She actually told me that I offended her by telling her this ordeal ruined my experience with them and began shaming me to the point where I caved and paid. What choice did I have? She isn't the one worrying about getting a dress in time for her wedding and pre-teens crying about not matching their other cousins.

Later, my friend went in to pick up her bridesmaids dress and before even finishing my name with the girl at the front desk, she responds "Yeah, we know who she is", and gave my friend a look as if to say "Your friend is b-word.". Nice. I'm famous now!

When the replacement dress came in (2 weeks before my wedding), I was pretty much over this ordeal. Got there, and it seemed like everyone at Brickhouse knew who I was. Two of the girls there even shot some dirty looks my way. I only gave them my cousin's name, but the girl at the front desk knew it was me. It was all very humiliating, and I cried later to my husband because it was all too much.

I'm so grateful I never have to step foot in there again.
Services Used: Dress & Attire
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Kittykat2009
Wedding:
1/30/2010
2.6/5.0
We were not impressed with the staff at this location. My wedding party felt pushed aside even though we had an appointment.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.5/5.0
Brickhouse Bridal is literally the best store for one stop wedding dress shopping. They have a ton of beautiful dresses and the store set-up and atmosphere is ideal.
With that said, you have to stay on top of them. After having an amazing wedding dress shopping experience, it went downhill from there. We also picked bridesmaid dresses from the store. They were gorgeous and we were very happy with the quality of the dresses and the way they looked at the wedding. I set-up a file with the names of my bridesmaids and the dress they would be wearing and each girl was supposed to call the store with her size and to pay. Many of the girls were not charged the correct amount. The 10% discount for buying your wedding dress and bridesmaid dresses at the same place was not included on one purchase and there were other mistakes on two others. Also, I called and asked for the dresses to be ordered. The order was not placed yet, however when I checked back over a week later.
Also, whenever I picked up my wedding dress, it was a wrinkled mess. They assured me that this is only because I am about to take it to get altered and that they only do a "very light" steaming when the dresses come in because of that. However, my dress did not look like it had been even "lightly steamed". Then after my alterations were done by a lady that my family knows and trusts, we went back to Brickhouse for a steaming. They called me to tell me that they may not be able to get all the wrinkles out and that the dress seems to be lightly damaged as the wrinkles are very deep and small. They suggested that my alterations person put some sort of chemical treatment on it. This makes me question whether or not my dress was in this "condition" when I originally picked it up! Was I sold a dress with, in their words, "very deep and small wrinkles" that do not entirely come out?
You simply have to stay on top of them, call them often, and do not let them not give you quality service.
Services Used: Dress & Attire
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aprilflower
Wedding:
4/24/2010
2.0/5.0
I purchased my wedding dress from Brickhouse Bridal during a trunk show for Simone Carvalli. I had already tried on the dress at another bridal store but I wasn't ready to make the decision the first time around. Looking back I wish I would have gone with Mia's Bridal instead as I received MUCH better service. My consultant at Brickhouse Bridal was not attentive at all, she seemed annoyed and my indecisiveness and the fact that I wanted to see the dresses on the sample rack before I saw anything else in the store. I ended up buying the original dress I fell in love with (from the Trunk Show) I just wanted to see my options before making the splurge. I just felt like I was treated like someone who was not going to purchase anything when I'm sure I was one of her biggest sales that day. I'm very happy with my dress I just wish the lady who helped me at Mia's Bridal would be the one receiving the commission for my dress, not the "consultant" who didn't offer me champagne, didn't help me with dresses, who was in the end SURPRISED at the fact that I bought the most expensive dress I tried on that day.
Services Used: Dress & Attire
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Ashley
Wedding:
1/14/2012
1.9/5.0
Nice dresses but very pricey. Not very helpful or eager to help you. Does not respond or let you know when items are ready for pick up. Awful customer service.
Services Used: Dress & Attire
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Katie
Wedding:
11/6/2010
1.8/5.0
I ordered my bridesmaids dresses from birckhouse bridal. I had planned on looking for my wedding dress there but after going the first time i changed my mind. my mother and I took off work and went to brickhouse on a weekday afternoon. when we arrived there were no other brides but there were several employees. they said they were not able to help us because we didn´t have an appointment, but there was no one else in the store. we made an appointment and came back several hours later. they had a large selection of bridesmaids dresses so that´s why we ended up using them at all. I would recommend going anywhere else for your dresses. they told me they would let me know when my dresses came in. they never did. I finally called and they said I could come in and pick up the dresses.
Services Used: Dress & Attire
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cassie
Wedding:
12/17/2005
1.8/5.0
I got my veil from Brick House. I thought the sales girls were very snobby and inattentive. One good thing, though, is my veil did not arrive in time for my bridals and they let me borrow a veil from the store.
Services Used: Dress & Attire
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Sarah
Wedding:
5/4/2013
1.7/5.0
Ordered 6 bridesmaids dresses from them - I am 3 weeks out from my wedding and still do not have the dresses. They never keep you updated on what's going on with the order. Melanie is in charge of placing orders and she does not seem terribly interested in good customer service - very non-dhal ant and blase about the dresses not being in on time. I will now have to pay a fortune to overnight ship the dresses to my bridesmaids all over the country whenever the dresses DO come in. I would NEVER use this company or recommend the. Very difficult to get anyone who knows what's going on to answer a phone call. You have to keep calling them - they never call you. Thankfully I ordered by bridal gown from Mia Bridal and their service was excellent.
Services Used: Dress & Attire
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Michelle
Wedding:
1/10/2011
1.6/5.0
Lovely store and lovely dresses, however, customer service and professionalism are severely lacking. Staff is very inflexible and come across as pretentious and indifferent. As a bride picking out my wedding dress, I wanted to feel special and doted on. Such a shame, beautiful dresses, but did not make up for the lacking of the staff.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.5/5.0
I purchased my daughter's dress from Brickhouse and was very disappointed in their service. We made an appointment as required, and drove almost two hours to get there. We expected a consultant that would make this a fun exciting day, instead our consultant was dry and seemed disinterested. My daughter knew what she wanted and found her dress after the third dress she tried on. We paid the deposit and when the dress came in we were quickly notified. When my daughter went there to pay the balance they told her she had to take the dress, which she was not prepared to do. They do not keep the dresses until the wedding and steam the dress or get it ready, they DO NOT DO alterations, you have to have all of this done by another service. I had never heard of such a thing. Basically, they order you a dress, you pay for it and leave. When her veil came in it was the wrong veil and we had only two weeks to correct the problem. They did correct the problem, but were not willing to go out of their way to help us on this either. I will never buy another dress from them. I have two other girls and I will take my business elsewhere.
Services Used: Dress & Attire
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toytoy
Wedding:
1/13/2010
1.2/5.0
I am a bridesmaid and I purchased my dress from there. They got my sizing all wrong and the dress came back absolutely too big!! They tried to make me pay for the pricing difference in the larger dress but I refused!! It was not my fault they ordered the wrong size after getting my measurements!! I would not reccommend them at all!! They were rude and not attentive in the least! Go anywhere but to Brickhouse Bridal! It's a sham!!!
Services Used: Dress & Attire
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Sarah
Wedding:
7/13/2013
0.8/5.0
I was an out of town Bridesmaid and was given 3 dresses to choose from and told to call in and place my order. I spoke to a very kind consultant who took my order for “Gardenia” and my credit card and sent a confirmation email. Several months later I received "Camellia," the wrong dress. I did not realize until later that the email stated that "this email is to confirm your order and will be considered your electronic signature. Once confirmed your order will be considered complete..." It seems like an easy error as the codes for both dresses are just one number different. Although the email seemed to be a control process put in place to catch these types of errors it was ordered anyway without a follow-up to myself or the bride to confirm.

I used to do events and am now in the premium service industry, mistakes happen and are an opportunity to solve the problem and delight the customer. Unfortunately, this is where Brickhouse failed. I had to follow-up several times to get any type of answer, unanswered voicemails, etc. If the bride had notified me when the dresses came in that I did not have one (as I didn't confirm the email) I would have had time to place a rush order for the correct dress. The manager did try to get one rush ordered but was told it was not possible at this time. I requested to allow me to (1) return the dress, cleaned and unaltered after the wedding in exchange for the dress I ordered (2) pay to have the dress altered into a slim skirt (3) provide some sort of discount for my troubles which I could put towards altering the dress. I was told none of these options were possible and was offered additional lace if I wanted to try and have a seamstress re-create the dress I had originally ordered, at my own expense.

If you choose to use them be extra careful to check your orders as they are not able or willing to fix their errors once made.
Services Used: Dress & Attire
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Jane
Wedding:
4/3/2010
0.8/5.0
Horrible Experience. I live a few hours from Brickhouse Bridal and had to order my bridesmaid dress for a friends wedding over the phone. I provided 5 measurements and they "matched" me to my size, which turned out to be too large to wear in public. Dress took 10 weeks to come in and fell off my body when I put it on the first time.

I called them to find out if they would be willing to alter it for me and I was told they do not do alterations and there was nothing they could do for me. I had to take the dress to an independent alterations place which cost an additional $75 to take 5 inches in on the dress.

Customer service was lacking, dresses were high priced, and I wouldn't recommend them to any future brides/friends.
Services Used: Dress & Attire
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jb2010
Wedding:
3/1/2010
0.6/5.0
My dress was a month late because it missed the shipment. Instead of having it shipped immediately they waited until the next batch went out. They ordered the wrong veil, earrings, and necklace then acted like they didn't care...had an oops oh well attitude about it. They are very disorganized and don't seem to know what they are doing.
Services Used: Dress & Attire
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pompeii
Wedding:
6/22/2008
0.5/5.0
By the time I left Brickhouse Bridal after trying on my new gown for the first time, I felt disgusted. I was treated so unprofessionally. The assistant didn't even bother to lace up my gown. She just loosely ran it through so the gown just quite literally hung off of my body in the front and the back. I had to hold it up even to see what it would actually look like if laced up properly. She didn't even want to wait for me to put on the slip I planned to wear with the gown saying 'you don't really need that.' I had a friend with me who was equally horrified and although she had found a gown there for her own wedding that same day, she swore she'd never buy it from them after the way I was treated. The assistant, Jill, just rolled her eyes at me and walked away as I attempted to make the gown presentable for some photos my friend wanted to take. My friend ended up helping me lace up the gown. The Brickhouse Bridal employee then said from a distance 'let me know when you want to take it off" as if I would even consider having her around at that point. That was all the help she offered. She seemed put off that she even had to bother with me at all. I took it off myself, had them bag it for me, and I left NEVER TO RETURN. I have never been treated so rudely in any shop in all my life. I would never recommend going there. It was a horrible experience.
Services Used: Dress & Attire
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mazinggrace
Wedding:
3/4/2011
0.1/5.0
DO NOT be fooled by the glitter and sparkle of this shop. First I had my appointment for over a month and they overbooked and asked me to reschedule, I said no, I can't. We went in and tried on dresses, they were supposed to have clippings of the fabric choices, they didn't. When we found out that they were going to charge a $50 surcharge to have a dress sent to KY we told them that my MOH would not be ordering her dress from them (color did not matter since they are all different). I talked to my rep before leaving and she was going to order the dresses that week, October 23rd. December 7th they call me and ask if my MOH was going to call in her order, I repeated my conversation from October and asked if they had ordered the other dresses and she said yes. January 12th I called to see what the status or ETA of the dresses were and the rep said they should be 12 weeks from ordering. I waited until Jan 21 - 12 weeks and that is when they tell me that my dresses were not actually ordered until December 7th! That is 6 weeks later then they were supposed to order the dresses.
They had no idea when the dresses would be in, all they knew is that they would be in around or after the middle of March. ACK - My wedding is April 16th. I wanted the dresses here before February 19th so my girls could get their dresses while they were in town for my bridal shower. Instead of any offer of help they told me "Well your wedding isn't until April 16th." Like that matters, I asked to have my dresses ordered in October. They ended up rushing the dresses, and told me I was lucky my BM's did not get a rush fee, they would not do anything to make up for their mistake, and because they mistakenly gave them a discount they took that back too. My Jr. BM is growing and that was a huge concern for me, the owner did offer to sell me a dress off the rack but it may not be the right dress or color, she actually told me I may need to change things up a bit. What!?!?
Other problems:
-When I kept calling (once a day) they started not answering my calls. When I blocked my number they picked up.
-The lines are busy or they just do not answer.
-They are horrible about returning calls.
-Snotty attitudes of the staff.
-No help when you really need it.
-Do not abide by the prices in their contracts.
All and all I got my dresses and they look great but I got them more than a month later than I should have. The service was horrible and I am happy to not ever have to deal with these people again. The biggest upset is that I turned to them as professionals so I would not have to worry about the dresses and it ended up that all I did was worry and stress about something they were supposed to have a handle on.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
I will start with saying that Brickhouse is a wonderful place with gorgeous dresses and I WOULD recommend this place to friends. However, I went in, found my dress and was measured. The lady assisting me made the comment that I was so small and that she would have to order my dress in the smallest size it came in but it would still be 2 sizes too big. I didn't think anything of it and just thought to myself ok no big deal so If I gain a pound or two I am fine and we would still have to have it altered. Well the dress comes in and I haven't changed weight wise or body size, I work out almost daily and the dress is ALMOST too small. What happened to the 2 sizes too big? Obviously the measurements that were taken were incorrect and almost cost me my wedding dress and possibly having to order a new one. I can barely breathe in the dress and my underarms/chest skin and shoulder blades are hanging over my dress. I don't think that's normal. It's not appealing or attractive no matter what size you are. Now at a small 110lbs I have to watch my weight like a hawk until October or lose weight which isn't healthy for my size. The places that the dress is tight is in my chest/ribs/upper stomach area. A place hard to 'lose weight' or trim down. Then, the lady who measured me checked us out at our initial visit and forgot to take off a discount on the dress and said ok i'll put that in the system so when you come back, you can have that much off towards a veil or accessories or even bridesmaids dress. Well guess what, she didn't write it down ANYWHERE so we looked bad asking about that money/credit when we bought my veil. Luckily they took our word (which still made us feel bad) and gave us that credit. It was just that one associate that really put us in a bad spot TWICE. In an industry like this one there is a lot of money, time and emotions involved and things like an incorrect measurement should not be happening, EVER.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
DO NOT purchase your wedding dress or bridesmaid dresses from Brickhouse Bridal. The customer service is absolutely terrible and they are completely incompetent. They are not willing to cooperate with any returns REGARDLESS of the nature of the return. This is terrifying considering two weeks before my best friends wedding our bridesmaid dresses were received in such poor quality that we had to buy new dresses in a short amount of time. The dye on the dress came off on my skin and the sizing was so off that the alterations were going to cost more than the $250 dress itself (scam). You are wise to shop elsewhere, Houston has several retailers that will give you the service you deserve.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
BRIDES BEWARE: THIEVES ON STAFF

I had a horrible experience at Brickhouse bridal. I have been focused on my wedding planning and am just finalizing all lose ends. I went to the shop and had selected a wonderful Maggie Sottero dress. I actually fell in love with the dress. I went on a Saturday and flew in from out of town as my mother lives in Houston. As me and my mother were memorized by the dress, a store clerk STOLE from my bag. The store clerk stole a shopping bag that I took into the store. The worst part about it was that the store manager, was terrible to me. She accused me of lying. I felt they discriminated against me because I am Hispanic. I was nice and simply asked for help looking for my items.

When I arrived home, as I was in love with the dress, I started looking at the pictures my mother took of me on her iPad, miraculously there were various pictures showing the store clerks STEALING my stuff!! Immediately on Monday, I called the store again, the store manager once again continued to say that I was lying and continued to treat me horribly. I was infuriated. I asked to speak to the store owner, and reluctantly was set up with an appointment via phone. I ended up contacting the police. I filed a police report and pressed charges against the employee. You can contact me directly and I can send you the police report number. This information is available to the public. I filed a police report at the store and I never received any better treatment, nor by the owner or the store manager.
Services Used: Dress & Attire
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assupra
Wedding:
12/30/2008
0.0/5.0
Let's begin with Strella/Starla - the Owner. She is a snide, immoral, unethical and curt woman who has absolutely no cares for her customers. Her bottom line is how much she and her conniving associates can persuade you to purchase overpriced gowns and present you with generic, mass-produced items from overseas (mainland China). When purchasing a wedding dress, the experience should always be memorable and on that accord, I will give it to the ladies at Brickhouse, they know how to ruin every woman's special day. Continuing on with the staff, I would say that very few if none of the women working there have any ideas about the products they presume to sell. Material? Forget about asking, because as it was in our case, you'll have to chase them down to get a truthful and appropriate answer. The store presentation, if at best, is mediocre and their demeanor is quite condescending to say the least. Last, I'd like to add that this store would benefit greatly from an attitude adjustment seminar as well as an ethical business practices review prior to continuing their current line of business. Starting from the owner and back down to the front office staff and sales advisors, this store breeds potential for mistrust, fraud and a lack of sensibility. When choosing a store for your special day, pick anything but Brickhouse Bridal.
Services Used: Wedding Planning

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200 Valleywood Dr, Ste A300, The Woodlands, TX 77380 See On Map
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