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Bridal Boutique

Lewisville , TX

LOCATION

139 West Main Street
Lewisville, TX US 75057 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridal Boutique of Lewisville was establisthed in 1990 and is family owned and operated. With over 700 gowns in our boutique from about twenty different designers, every day at the... Read more
Bridal Boutique of Lewisville was establisthed in 1990 and is family owned and operated. With over 700 gowns in our boutique from about twenty different designers, every day at the Bridal Boutique is a trunk show. Our gowns start at about $1,000 and go up to $6,000 to fit most budgets.

Bridal Boutique is open seven days a week and by appointment only on the weekends. It is a quick 20 minute drive from Dallas and well worth it! We strongly recommend you visting our boutique before you purchase your gown as you will be amazed with our selection and unique gowns specifically chosen for our store.

Bridal designers include Watters Brides, Wtoo Brides, Pronovias, La Sposa, San Patrick, Justin Alexander, Justin Alexander Signature, Enzoani, Blue by Enzoani, Allure Bridals, Allure Couture, Casablanca, Maggie Sottero, Sopia Tolli, David Tutera, Essense of Australia, Mori Lee and our very own collection Elizabeth Layne.

Bridesmaid designers include Bill Levkoff, Watters Maids, Wtoo Maids, Encore Collection, Noir by Lazaro, Love by Enzoani, B2 and Belsoie by Jasmine, Lela Rose, After Six, Alfred Sung, Dessy Collection, Social Occassions by Dessy, Bari Jay, and Allure.

Our boutique also specializes in Mother of the Occassion dresses. We have a huge collection of gowns in our boutique ready to purchase from designer such as Montage, Montage Boutique, Jade by Jasmine, Jade Couture, Kathy Ireland by Mon Cheri, VM by Mori Lee, Cameron Blake, Daymor, Karen Miller, Adrianna Pappell, Jean De Lys, Collection 20, and many others. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.3
out of 5.0
4.3/5.0
4.3/5.0
4.3/5.0
4.3/5.0
4.3/5.0
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Tecia
Wedding:
9/27/2014
5.0/5.0
I had an awesome experience with Carol at the Bridal Boutique. I had a bridal party that is a little out of the ordinary and they made sure that we all had a great time. Carol was awesome at finding "my style" of dresses. There was also another bride in the next dressing room with a similar taste so I had even more to choose from. I got the tears from the girls (and guy) and knew I had found my dress. Thank you Carol and Bridal Boutique!
I had an awesome experience with Carol at the Bridal Boutique. I had a bridal party that is a little out of the ordinary Read more...
I had an awesome experience with Carol at the Bridal Boutique. I had a bridal party that is a little out of the ordinary and they made sure that we all had a great time. Carol was awesome at finding "my style" of dresses. There was also another bride in the next dressing room with a similar taste so I had even more to choose from. I got the tears from the girls (and guy) and knew I had found my dress. Thank you Carol and Bridal Boutique! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Tecia,

Thanks for your kind and encouraging words regarding your experience with Carol and Bridal Boutique! We love receiving feedback from our brides and will be sure to pass this along to Carol. See you soon!
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Abby
Wedding:
9/12/2014
5.0/5.0
Wyn at Bridal Boutique made my experience perfect! I knew that wedding dress shopping was going to be stressful for me and I told her this from the beginning having been shopping before and not really had a great experience. She immediately calmed my fears and promised me we were going to find my dress... and then she popped a bottle of champagne for my maid of honor and I! She listened to me and made sure that she understood exactly what I was wanting (even though I didn't really know myself!). She pulled dresses after dresses and she was right, I found my perfect dress! She was so encouraging and supportive of me. She gave my MOH and I time to talk alone and was always right there when I needed her. She truly made me feel so wonderful and invested herself in my search for 'the one'. She even cried with me once or twice!! I could not have asked for a better experience than what Wyn gave me. To top it all off, I didn't even have an appointment and she stayed an hour and a half late to make sure I was happy! Book your appointment with Wyn if you want outstanding service and a really wonderful time!
About the salon itself, it is huge, but not super store-ish. The decorations were beautiful. They served us champagne and they bake cookies in the salon! The selection of dresses was incredible and the area where you try them on was very pretty with plenty of mirrors.
This was an all around amazing experience for me, the wary wedding dress shopper!
Wyn at Bridal Boutique made my experience perfect! I knew that wedding dress shopping was going to be stressful for me and Read more...
Wyn at Bridal Boutique made my experience perfect! I knew that wedding dress shopping was going to be stressful for me and I told her this from the beginning having been shopping before and not really had a great experience. She immediately calmed my fears and promised me we were going to find my dress... and then she popped a bottle of champagne for my maid of honor and I! She listened to me and made sure that she understood exactly what I was wanting (even though I didn't really know myself!). She pulled dresses after dresses and she was right, I found my perfect dress! She was so encouraging and supportive of me. She gave my MOH and I time to talk alone and was always right there when I needed her. She truly made me feel so wonderful and invested herself in my search for 'the one'. She even cried with me once or twice!! I could not have asked for a better experience than what Wyn gave me. To top it all off, I didn't even have an appointment and she stayed an hour and a half late to make sure I was happy! Book your appointment with Wyn if you want outstanding service and a really wonderful time!
About the salon itself, it is huge, but not super store-ish. The decorations were beautiful. They served us champagne and they bake cookies in the salon! The selection of dresses was incredible and the area where you try them on was very pretty with plenty of mirrors.
This was an all around amazing experience for me, the wary wedding dress shopper! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Hi Abby!

We're thrilled to hear you enjoyed your experience with Wyn! Thank you for choosing Bridal Boutique and we look forward to seeing photos from your big day!
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Krista
Wedding:
8/16/2014
5.0/5.0
I couldn't have asked for a better overall experience than what I got at Bridal Boutique. My consultant, Gay, was wonderful and listened to what I wanted, pulling whatever dresses she thought would give me the wedding look I was dreaming of, all while staying within my budget. The dress I bought was actually the first one she pulled! By the end of the appointment, I was torn between two gowns so she suggested I go grab lunch and think about it some more. Over that short break, I made my decision and I couldn't be happier with it! The team at Bridal Boutique was also very flexible in the fact that I wanted to add a satin sash/bow to my dress and they were very accommodating with that change. I would definitely recommend Bridal Boutique for anyone wanting that special moment while dress shopping!
I couldn't have asked for a better overall experience than what I got at Bridal Boutique. My consultant, Gay, was Read more...
I couldn't have asked for a better overall experience than what I got at Bridal Boutique. My consultant, Gay, was wonderful and listened to what I wanted, pulling whatever dresses she thought would give me the wedding look I was dreaming of, all while staying within my budget. The dress I bought was actually the first one she pulled! By the end of the appointment, I was torn between two gowns so she suggested I go grab lunch and think about it some more. Over that short break, I made my decision and I couldn't be happier with it! The team at Bridal Boutique was also very flexible in the fact that I wanted to add a satin sash/bow to my dress and they were very accommodating with that change. I would definitely recommend Bridal Boutique for anyone wanting that special moment while dress shopping! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Krista,

Thank you so much for your sweet review--we'll be sure to share it with Gay. We look forward to seeing photos from your big day!
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Hannah
Wedding:
6/28/2014
5.0/5.0
I loved Bridal Boutique! I went in and explained to Wyn the kind of dress I was looking for. When I walked from the entrance to the back where the selection is, I was ASTOUNDED. They have the largest bridal selection in TEXAS!! Within 15 minutes of entering the store we had probably pulled 10 dresses. Wyn pulled one and she said, "it doesn't look awesome on the hanger, but it looks great on". This dress is perfect! Wyn read me immediately. She knew exactly what I wanted and fount it right off the bat. She made the appointment personal, listened to what I had to say, and delivered. I could not be happier! I HIGHLY recommend Bridal Boutique in Lewisville. If you can, make an appointment with Wyn, she is AMAZING! If you can't get Wyn, you will still be treated extremely well. As I said, they have the largest selection in Texas so if you can't find it here, it doesn't exist!
I loved Bridal Boutique! I went in and explained to Wyn the kind of dress I was looking for. When I walked from the Read more...
I loved Bridal Boutique! I went in and explained to Wyn the kind of dress I was looking for. When I walked from the entrance to the back where the selection is, I was ASTOUNDED. They have the largest bridal selection in TEXAS!! Within 15 minutes of entering the store we had probably pulled 10 dresses. Wyn pulled one and she said, "it doesn't look awesome on the hanger, but it looks great on". This dress is perfect! Wyn read me immediately. She knew exactly what I wanted and fount it right off the bat. She made the appointment personal, listened to what I had to say, and delivered. I could not be happier! I HIGHLY recommend Bridal Boutique in Lewisville. If you can, make an appointment with Wyn, she is AMAZING! If you can't get Wyn, you will still be treated extremely well. As I said, they have the largest selection in Texas so if you can't find it here, it doesn't exist! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much Hannah. I loved meeting you and Becky and am looking forward to helping you with all your bridal needs.

Wyn
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Sammie
Wedding:
6/21/2014
5.0/5.0
Bridal Boutique was my fourth place to try dresses on, and I was able to find My dress here ;) I had so many options to choose from here. Gay was so helpful and knew what was going to look best on my figure. I highly recommend Bridal Boutique ♥♥♥♥♥ Love this place!!!!!!!
Bridal Boutique was my fourth place to try dresses on, and I was able to find My dress here ;) I had so many options to Read more...
Bridal Boutique was my fourth place to try dresses on, and I was able to find My dress here ;) I had so many options to choose from here. Gay was so helpful and knew what was going to look best on my figure. I highly recommend Bridal Boutique ♥♥♥♥♥ Love this place!!!!!!! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Sammie,

We're so happy that you allowed us to help you find your wedding dress! Thanks for choosing Bridal Boutique--we look forward to seeing you again soon!
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Jenna
Wedding:
6/21/2014
5.0/5.0
Bridal Boutique is a fabulous place to find your wedding dress! My consultant, Mel, was amazing, the dress came in early, and the alterations made the dress perfect. I had an amazing experience throughout the entire process. Thank you Bridal Boutique!
Bridal Boutique is a fabulous place to find your wedding dress! My consultant, Mel, was amazing, the dress came in early, Read more...
Bridal Boutique is a fabulous place to find your wedding dress! My consultant, Mel, was amazing, the dress came in early, and the alterations made the dress perfect. I had an amazing experience throughout the entire process. Thank you Bridal Boutique! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Jenna,
Thank you for the sweet comment! We are so thrilled you had the best possible experience and for taking the time to let us know! We appreciate it and wish you the best in marriage! Send us your friends! Cheers!
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Mrs. Blessing
Wedding:
6/14/2014
5.0/5.0
I got both my wedding dress and my bridesmaids dresses from the Bridal Boutique. I found my dress on my first visit! I worked with Mel and she was amazing! I showed her pictures and she immediately started pulling dresses. She put me in every silhouette so I could see how I look in different styles. I'm glad she did this so I could see what looked best on my body. I felt very comfortable with her and she worked fast getting me in and out of dresses. I probably tried on 25 dresses during my appointment. She really listened to what I wanted and every dress she would ask what I liked and what I didn't like about the dress so she could narrow down what I really wanted. I found my dress on my first trip! (which was kind of sad because dressing up in all of the dresses was so fun!) Once I decided on my dress, they brought us fresh baked cookies and champagne to celebrate! I had such a great experience here and Mel was so great. She also had a great idea of having a reception sash. I got a beautiful ivory sash for the ceremony, but once the dancing began at my reception, I was able to change into a fun sash that matched my wedding colors and my bridesmaids dresses. It was a great idea and I got a ton of compliments.

Because I bought my dress here, my bridesmaids got 10% off of their dresses which was awesome.

I would definitely recommend visiting the Bridal Boutique!
I got both my wedding dress and my bridesmaids dresses from the Bridal Boutique. I found my dress on my first visit! I Read more...
I got both my wedding dress and my bridesmaids dresses from the Bridal Boutique. I found my dress on my first visit! I worked with Mel and she was amazing! I showed her pictures and she immediately started pulling dresses. She put me in every silhouette so I could see how I look in different styles. I'm glad she did this so I could see what looked best on my body. I felt very comfortable with her and she worked fast getting me in and out of dresses. I probably tried on 25 dresses during my appointment. She really listened to what I wanted and every dress she would ask what I liked and what I didn't like about the dress so she could narrow down what I really wanted. I found my dress on my first trip! (which was kind of sad because dressing up in all of the dresses was so fun!) Once I decided on my dress, they brought us fresh baked cookies and champagne to celebrate! I had such a great experience here and Mel was so great. She also had a great idea of having a reception sash. I got a beautiful ivory sash for the ceremony, but once the dancing began at my reception, I was able to change into a fun sash that matched my wedding colors and my bridesmaids dresses. It was a great idea and I got a ton of compliments.

Because I bought my dress here, my bridesmaids got 10% off of their dresses which was awesome.

I would definitely recommend visiting the Bridal Boutique! Read less
Services Used: Dress & Attire
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Melissa Gohlke
Wedding:
5/16/2014
5.0/5.0
I had the most wonderful time shopping for my dress at Bridal Boutique! They have an enormous selection of wonderful dresses at all different price points. After a horrendous experience at another dress shop, the woman that I worked with let me come back to Bridal Boutique before the shop even opened to revisit the dress I initially picked. They shipped my dress to DC for me for only $50, which I think is incredibly reasonable, and got it to me within days. Had I lived in the area, I definitely would've gotten my alterations done with them, but alas, I am too far. But I had a wonderful experience and recommend to all my newly engaged friends in TX that they visit the best shop in DFW!!
I had the most wonderful time shopping for my dress at Bridal Boutique! They have an enormous selection of wonderful Read more...
I had the most wonderful time shopping for my dress at Bridal Boutique! They have an enormous selection of wonderful dresses at all different price points. After a horrendous experience at another dress shop, the woman that I worked with let me come back to Bridal Boutique before the shop even opened to revisit the dress I initially picked. They shipped my dress to DC for me for only $50, which I think is incredibly reasonable, and got it to me within days. Had I lived in the area, I definitely would've gotten my alterations done with them, but alas, I am too far. But I had a wonderful experience and recommend to all my newly engaged friends in TX that they visit the best shop in DFW!! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Hi Amie!

Thank you so much for your sweet words! We're thrilled to hear that you enjoyed your experience with us and wish you lived closer so that we could see you again soon!
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Amie
Wedding:
4/12/2014
5.0/5.0
I bought my dress in October of 2012, before the store was expanded. Back then it was a relatively small space, but their selection was vast!! Even though I had been shopping for a while and had tried on a ton of dresses by that point, the dresses they carried were shockingly beautiful, truly elegant and beautiful gowns I had not seen elsewhere.
My stylist was Gay, and she was so sweet. She helped me try on dress after dress after dress, and her dedication to going above and beyond helped me find the dress I ended up getting married in. When I found one that I was leaning toward buying, she went to find another sample by the same designer in my size, so I could see the approximate fit. She was so committed to helping me that she dug out the ONLY dress that fit that criteria in the whole store... a discontinued floor sample that was tucked away in a closet somewhere. When I tried on the sample, I was blown away! It was completely different from what I had been looking at, but it had everything I wanted. Gay stuck by and allowed me to hem and haw, try on the two dresses again and again, trying different jewelry and veils until I found the perfect combination and ended up buying the sample!! I got so many compliments on my dress both on my wedding day and on the photos afterward. I felt beautiful, and I NEVER looked back after I had made my choice, knowing that it was the One!
After I made the purchase, Gay sent me a very sweet personalized and handwritten thank you card that is still hanging on my fridge. From start to finish, the experience with the Bridal Boutique was exquisite and unforgettable.
I bought my dress in October of 2012, before the store was expanded. Back then it was a relatively small space, but their Read more...
I bought my dress in October of 2012, before the store was expanded. Back then it was a relatively small space, but their selection was vast!! Even though I had been shopping for a while and had tried on a ton of dresses by that point, the dresses they carried were shockingly beautiful, truly elegant and beautiful gowns I had not seen elsewhere.
My stylist was Gay, and she was so sweet. She helped me try on dress after dress after dress, and her dedication to going above and beyond helped me find the dress I ended up getting married in. When I found one that I was leaning toward buying, she went to find another sample by the same designer in my size, so I could see the approximate fit. She was so committed to helping me that she dug out the ONLY dress that fit that criteria in the whole store... a discontinued floor sample that was tucked away in a closet somewhere. When I tried on the sample, I was blown away! It was completely different from what I had been looking at, but it had everything I wanted. Gay stuck by and allowed me to hem and haw, try on the two dresses again and again, trying different jewelry and veils until I found the perfect combination and ended up buying the sample!! I got so many compliments on my dress both on my wedding day and on the photos afterward. I felt beautiful, and I NEVER looked back after I had made my choice, knowing that it was the One!
After I made the purchase, Gay sent me a very sweet personalized and handwritten thank you card that is still hanging on my fridge. From start to finish, the experience with the Bridal Boutique was exquisite and unforgettable. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Hi Amie!

We're SO happy to hear that you thoroughly enjoyed your experience with us and will be sure to pass along your kind and encouraging words to Gay!
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Holly
Wedding:
4/12/2014
5.0/5.0
Everyone at Bridal Boutique has been awesome! Carol helped me when I was trying on dresses and she was so helpful and sweet! And the remodeling is beautiful! Highly recommended!!
Everyone at Bridal Boutique has been awesome! Carol helped me when I was trying on dresses and she was so helpful and Read more...
Everyone at Bridal Boutique has been awesome! Carol helped me when I was trying on dresses and she was so helpful and sweet! And the remodeling is beautiful! Highly recommended!! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
3/29/2014
5.0/5.0
I went to two different places in search of a wedding gown before I went to Bridal Boutique. I thought we had some good experiences at the other places, until I got to the Bridal Boutique and realized what great service was all about! Wyn was the associate that helped me. When we had a request (which we had many....) she would run out and find something that matched our description. They had SO many dresses to choose from... all of the dresses from the other stores that I liked, and so many more. It actually made it difficult because I liked 3 dresses. Luckily, Wyn was sweet enough to come in the next day before her shift with some more family members so I could think about which dress I liked best over night. I would highly recommend checking this place out. I will write a review again after I meet up with Wyn again to try on Bride's Maid dresses on 9/19/13.
I went to two different places in search of a wedding gown before I went to Bridal Boutique. I thought we had some good Read more...
I went to two different places in search of a wedding gown before I went to Bridal Boutique. I thought we had some good experiences at the other places, until I got to the Bridal Boutique and realized what great service was all about! Wyn was the associate that helped me. When we had a request (which we had many....) she would run out and find something that matched our description. They had SO many dresses to choose from... all of the dresses from the other stores that I liked, and so many more. It actually made it difficult because I liked 3 dresses. Luckily, Wyn was sweet enough to come in the next day before her shift with some more family members so I could think about which dress I liked best over night. I would highly recommend checking this place out. I will write a review again after I meet up with Wyn again to try on Bride's Maid dresses on 9/19/13. Read less
Services Used: Dress & Attire
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Megan
Wedding:
3/1/2014
5.0/5.0
I read some different reviews but I think it must depend on who your consultant is. I had Candice and I absolutely loved her! She let me try on as many different dresses as I wanted and never made me feel rushed! Wonderful selection of plus size dresses!!!! They even allowed my 5 year old niece to come in with us even though there was sign posted that specifically said no kids. I loved the place so much that we ordered all our bridesmaids dresses, flower girl dress, and mother of the bride dress from them. I have read quite a few negative reviews on here about them but i never had a single problem. We had cookies, champagne and all around a great day!
I read some different reviews but I think it must depend on who your consultant is. I had Candice and I absolutely loved Read more...
I read some different reviews but I think it must depend on who your consultant is. I had Candice and I absolutely loved her! She let me try on as many different dresses as I wanted and never made me feel rushed! Wonderful selection of plus size dresses!!!! They even allowed my 5 year old niece to come in with us even though there was sign posted that specifically said no kids. I loved the place so much that we ordered all our bridesmaids dresses, flower girl dress, and mother of the bride dress from them. I have read quite a few negative reviews on here about them but i never had a single problem. We had cookies, champagne and all around a great day! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Megan,
Thank you for your sweet review! We are thrilled you had an amazing experience- we do try our best to make all our customers as happy as you were so thank you for making us feel good an appreciated! We hope your wedding was amazing and please let us know if we can ever do anything else for you! Cheers!

Bridal Boutique Team and Candice ;)
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Melanie
Wedding:
12/28/2013
5.0/5.0
This is the most personable bridal shop I have been to! The selection of dresses to choose from is absolutely stunning! They tailored the entire dress appointment to me and what I wanted! For those that purchase a dress from them, the amount that they give back to you in value is incredible!
This is the most personable bridal shop I have been to! The selection of dresses to choose from is absolutely stunning! Read more...
This is the most personable bridal shop I have been to! The selection of dresses to choose from is absolutely stunning! They tailored the entire dress appointment to me and what I wanted! For those that purchase a dress from them, the amount that they give back to you in value is incredible! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much for your kind words. It was so good to see you and Melissa again and to meet Melinda. I'm looking forward to seeing you in December!
Wyn
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Anna
Wedding:
11/16/2013
5.0/5.0
Provided awesome service to me and my Bridemaids! They had the best selection of dresses I could find! Would highly recommend them to any bride looking for a dress in the area
Provided awesome service to me and my Bridemaids! They had the best selection of dresses I could find! Would highly Read more...
Provided awesome service to me and my Bridemaids! They had the best selection of dresses I could find! Would highly recommend them to any bride looking for a dress in the area Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/19/2013
5.0/5.0
Working with Lewisville Bridal Boutique has been an absolute joy! I bought my wedding dress though them and they were so helpful. My consultant was able to help me narrow down my search and after trying just a few on we were able to find THE dress. Also they were able to accommodate my large party of 7, including all of my bridesmaids, mother and mother in law. Everyone at the salon was willing to help us and make sure we were comfortable. I have been back a couple of times to show my dress off to my Grandmother and start the bridesmaids dress shopping. I am probably a bit of a high maintenance bride because I ask a lot of questions and need to see everything to feel comfortable. Even with all of my quarks though my consultant has been lovely. We are now working on getting the tux for my fiance, and again had a special request, he is looking for a western tux. They were able to oblige and actually had a pretty wide selection, which I was surprised about.

Overall they have been very helpful and able to work with me on every part of my wedding attire! I really don't think I would be able to get this kind of service and attention anywhere else.
Working with Lewisville Bridal Boutique has been an absolute joy! I bought my wedding dress though them and they were so Read more...
Working with Lewisville Bridal Boutique has been an absolute joy! I bought my wedding dress though them and they were so helpful. My consultant was able to help me narrow down my search and after trying just a few on we were able to find THE dress. Also they were able to accommodate my large party of 7, including all of my bridesmaids, mother and mother in law. Everyone at the salon was willing to help us and make sure we were comfortable. I have been back a couple of times to show my dress off to my Grandmother and start the bridesmaids dress shopping. I am probably a bit of a high maintenance bride because I ask a lot of questions and need to see everything to feel comfortable. Even with all of my quarks though my consultant has been lovely. We are now working on getting the tux for my fiance, and again had a special request, he is looking for a western tux. They were able to oblige and actually had a pretty wide selection, which I was surprised about.

Overall they have been very helpful and able to work with me on every part of my wedding attire! I really don't think I would be able to get this kind of service and attention anywhere else. Read less
Services Used: Dress & Attire
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Kaity
Wedding:
9/1/2013
5.0/5.0
Dee with Bridal Boutique Lewisville was an absolute pleasure to work with. She helped me find my perfect wedding dress along with a beautiful veil... All within my budget!! The entire staff has always been genuinely kind and display great professionalism.
Dee with Bridal Boutique Lewisville was an absolute pleasure to work with. She helped me find my perfect wedding dress Read more...
Dee with Bridal Boutique Lewisville was an absolute pleasure to work with. She helped me find my perfect wedding dress along with a beautiful veil... All within my budget!! The entire staff has always been genuinely kind and display great professionalism. Read less
Services Used: Dress & Attire
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Jill
Wedding:
6/29/2013
5.0/5.0
Love, love, love this place. Huge selection and such courteous, knowledgable staff! Ask for Dee. She's great! :-)
Love, love, love this place. Huge selection and such courteous, knowledgable staff! Ask for Dee. She's great! :-)
Love, love, love this place. Huge selection and such courteous, knowledgable staff! Ask for Dee. She's great! :-) Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
6/15/2013
5.0/5.0
Bridal Boutique is a GREAT place to get your wedding dress AND bridal party attire. I was helped by Wyn Hansen. She is AMAZING! She is helpful in every way, she can lead you in the right direction, and knows the store like the back of her hand! She truly made my dress search the way it should be, easy!!
Bridal Boutique is a GREAT place to get your wedding dress AND bridal party attire. I was helped by Wyn Hansen. She is Read more...
Bridal Boutique is a GREAT place to get your wedding dress AND bridal party attire. I was helped by Wyn Hansen. She is AMAZING! She is helpful in every way, she can lead you in the right direction, and knows the store like the back of her hand! She truly made my dress search the way it should be, easy!! Read less
Services Used: Dress & Attire
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Kaci
Wedding:
6/8/2013
5.0/5.0
Dee is so sweet and a joy to work with! She really cares about her customers! She even sent me a card thanking me after I bought my dress. I loved how she listened to what I liked and made great suggestions! I suggest getting her as your consultant if you are thinking about visiting the store.

Also, I had no problems with getting my dress in. my mom's dress nor steaming or alterations. Everything went smoothly and as they said.
Dee is so sweet and a joy to work with! She really cares about her customers! She even sent me a card thanking me after I Read more...
Dee is so sweet and a joy to work with! She really cares about her customers! She even sent me a card thanking me after I bought my dress. I loved how she listened to what I liked and made great suggestions! I suggest getting her as your consultant if you are thinking about visiting the store.

Also, I had no problems with getting my dress in. my mom's dress nor steaming or alterations. Everything went smoothly and as they said. Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/26/2013
5.0/5.0
I bought my dress the weekend of September 30. I came in on a Friday and tried dresses on and found one I was interested in and scheduled to come back that Sunday to try it back on for others to see after I had a few more appointments elsewhere. We threw in a few other dresses in the mix for fun and ended up choosing a dress much different than any other dress I had tried on. I love it and definitely had that special moment! Marlene was more than helpful and really fit with my personality. I trust her completely and was so happy I was able to purchase my dress with her help! The Bridal Boutique and Marlene gave me the experience I dreamed of and expected! Thank you!
I bought my dress the weekend of September 30. I came in on a Friday and tried dresses on and found one I was interested Read more...
I bought my dress the weekend of September 30. I came in on a Friday and tried dresses on and found one I was interested in and scheduled to come back that Sunday to try it back on for others to see after I had a few more appointments elsewhere. We threw in a few other dresses in the mix for fun and ended up choosing a dress much different than any other dress I had tried on. I love it and definitely had that special moment! Marlene was more than helpful and really fit with my personality. I trust her completely and was so happy I was able to purchase my dress with her help! The Bridal Boutique and Marlene gave me the experience I dreamed of and expected! Thank you! Read less
Services Used: Dress & Attire
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Kelley
Wedding:
5/18/2013
5.0/5.0
I have recently went to bridal boutique to search for my wedding dress. Marlene was a huge help with finding me the perfect dress she pick a bunch of styles to see what i like and didn't rush me at all time wise we took all the time we had to with dress shopping i found the perfect dress that fits me well and fits my stye i couldn't of done it without the help of my consultant. Also i got my bridesmaid dresses there also i have never seen that big of selection of dresses i had to try all the styles out before i found the perfect ones i ended up going up with two styles but the same color bridal boutique is an amazing place very nice and willing to give all the help to you that u need to fiind your dress and bridesmaid dresses i am very glad i went with bridal boutique. they are truly amazing. i rank them to 10 they are so well. i recommend going here if you are planning a wedding
I have recently went to bridal boutique to search for my wedding dress. Marlene was a huge help with finding me the Read more...
I have recently went to bridal boutique to search for my wedding dress. Marlene was a huge help with finding me the perfect dress she pick a bunch of styles to see what i like and didn't rush me at all time wise we took all the time we had to with dress shopping i found the perfect dress that fits me well and fits my stye i couldn't of done it without the help of my consultant. Also i got my bridesmaid dresses there also i have never seen that big of selection of dresses i had to try all the styles out before i found the perfect ones i ended up going up with two styles but the same color bridal boutique is an amazing place very nice and willing to give all the help to you that u need to fiind your dress and bridesmaid dresses i am very glad i went with bridal boutique. they are truly amazing. i rank them to 10 they are so well. i recommend going here if you are planning a wedding Read less
Services Used: Dress & Attire
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Dana
Wedding:
4/27/2013
5.0/5.0
Thanks to everyone at Bridal Boutique for helping me find my PERFECT wedding dress. From the purchase to the fittings and steamings, they were so easy to work with. The staff really cares about helping brides find what they're looking for.
Thanks to everyone at Bridal Boutique for helping me find my PERFECT wedding dress. From the purchase to the fittings and Read more...
Thanks to everyone at Bridal Boutique for helping me find my PERFECT wedding dress. From the purchase to the fittings and steamings, they were so easy to work with. The staff really cares about helping brides find what they're looking for. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Dana... Thank you so much for writing this and we are so happy that your experience here was great. We really appreciate the feedback and wish you years of happiness! Cheeers!
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Kelly
Wedding:
4/20/2013
5.0/5.0
Candice was wonderful! She helped me find the perfect dress right within my price range. I'm so glad that I went here and met her.
Candice was wonderful! She helped me find the perfect dress right within my price range. I'm so glad that I went here and Read more...
Candice was wonderful! She helped me find the perfect dress right within my price range. I'm so glad that I went here and met her. Read less
Services Used: Dress & Attire
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Emily
Wedding:
3/16/2013
5.0/5.0
I had a great experience with Bridal Boutique! Amy was amazing and I never felt pressure to buy. I loved everything about my dress, veil, and sash on my wedding day. I got so many compliments on everything! I always recommend them to all of my friends getting married now!
I had a great experience with Bridal Boutique! Amy was amazing and I never felt pressure to buy. I loved everything about Read more...
I had a great experience with Bridal Boutique! Amy was amazing and I never felt pressure to buy. I loved everything about my dress, veil, and sash on my wedding day. I got so many compliments on everything! I always recommend them to all of my friends getting married now! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Emily!! You are soo sweet... thank you so much for the review! It was such a pleasure working with you, your sister, mom, and the guys for the tuxes! We appreciate all of your business and please send us pictures to put up on our poles!!! I hope your wedding was amazing and I wish you the best in marriage and life! Cheers!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had the best experiences at the Bridal Boutique. Candace helped me find my dress and later she helped me with my veil. She made everything so fun and relaxing. I just loved her! There was so many dresses to choose from and the dress I bought was amazing. I felt so beautiful on my wedding day. Couldn't have asked for anything better.
I had the best experiences at the Bridal Boutique. Candace helped me find my dress and later she helped me with my veil. Read more...
I had the best experiences at the Bridal Boutique. Candace helped me find my dress and later she helped me with my veil. She made everything so fun and relaxing. I just loved her! There was so many dresses to choose from and the dress I bought was amazing. I felt so beautiful on my wedding day. Couldn't have asked for anything better. Read less
Services Used: Dress & Attire
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Angela
Wedding:
3/9/2013
5.0/5.0
I am the mother of the groom and purchased my dress for the wedding at the Bridal boutique in Lewisville. They had a good variety of dresses to choose from at their shop. They were wonderful to work with and I loved the dress that i purchased from them.
I am the mother of the groom and purchased my dress for the wedding at the Bridal boutique in Lewisville. They had a good Read more...
I am the mother of the groom and purchased my dress for the wedding at the Bridal boutique in Lewisville. They had a good variety of dresses to choose from at their shop. They were wonderful to work with and I loved the dress that i purchased from them. Read less
Services Used: Dress & Attire
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michelle
Wedding:
2/22/2013
5.0/5.0
From the time that I walked into the bridal shop I was greated by such lovely ladies! The staff here is so personable and flexible! I worked with Wyn and I can not even begin to explain how helpful she was :). I would reccomend this place to all of my friends, there is just NO place like The Bridal Botique and I have been to several shops, there customer service is above and beyond and they really make dreams come true!!
Bride-Michelle
From the time that I walked into the bridal shop I was greated by such lovely ladies! The staff here is so personable and Read more...
From the time that I walked into the bridal shop I was greated by such lovely ladies! The staff here is so personable and flexible! I worked with Wyn and I can not even begin to explain how helpful she was :). I would reccomend this place to all of my friends, there is just NO place like The Bridal Botique and I have been to several shops, there customer service is above and beyond and they really make dreams come true!!
Bride-Michelle Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much Michelle! I know you will have an amazing wedding! Wyn
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Krista
Wedding:
10/28/2012
5.0/5.0
Bridal Boutique is amazing! They have a HUGE selection of dresses to choose from! I met with Wyn and told her what I was thinking, and she delivered! There were a couple of dress styles I liked and she made sure I tried on each style to make sure I knew what I wanted. I ended up choosing a satin ballgown (Salsa by La Sposa). They then recommended a petticoat and veil for me, which were both perfect. I could not have been happier with my whole look!! Bridal Boutique also does steaming for free, which was wonderful! They were very organized and flexible. I didn't have ANY problems at all! Their seamstress Delores is also great! I live in Addison and I'm so glad I made the trip to Lewisville to visit Bridal Boutique. They are a bride's dream.
Bridal Boutique is amazing! They have a HUGE selection of dresses to choose from! I met with Wyn and told her what I was Read more...
Bridal Boutique is amazing! They have a HUGE selection of dresses to choose from! I met with Wyn and told her what I was thinking, and she delivered! There were a couple of dress styles I liked and she made sure I tried on each style to make sure I knew what I wanted. I ended up choosing a satin ballgown (Salsa by La Sposa). They then recommended a petticoat and veil for me, which were both perfect. I could not have been happier with my whole look!! Bridal Boutique also does steaming for free, which was wonderful! They were very organized and flexible. I didn't have ANY problems at all! Their seamstress Delores is also great! I live in Addison and I'm so glad I made the trip to Lewisville to visit Bridal Boutique. They are a bride's dream. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Awe!! Thank you so much Krista! We are so glad your experience was wonderful! Cheers to an amazing married life!

BB
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Kim
Wedding:
9/29/2012
5.0/5.0
Ladies, if you want personalized service, a selection that FAR surpasses anything you'll find in a chain retailer and unsurpassed quality and attention to detail, you need to book an appointment at Bridal Boutique in Lewisville. This store is a hidden gem in Old Town Lewisville and should not be missed! I was lucky enough to get Wyn as my consultant and she was attentive, intuitive to my vision and provided me with amazing options that were within my comfort zone and out. Ultimately the dress I chose was not one on my list but one she thought I might like knowing my vision, and she was SPOT on. Make sure this store is on your must-visit list when shopping for a dress!
Ladies, if you want personalized service, a selection that FAR surpasses anything you'll find in a chain retailer and Read more...
Ladies, if you want personalized service, a selection that FAR surpasses anything you'll find in a chain retailer and unsurpassed quality and attention to detail, you need to book an appointment at Bridal Boutique in Lewisville. This store is a hidden gem in Old Town Lewisville and should not be missed! I was lucky enough to get Wyn as my consultant and she was attentive, intuitive to my vision and provided me with amazing options that were within my comfort zone and out. Ultimately the dress I chose was not one on my list but one she thought I might like knowing my vision, and she was SPOT on. Make sure this store is on your must-visit list when shopping for a dress! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
9/9/2012
5.0/5.0
I had the best experience picking out a gown at Lewisville Bridal. I had originally bought a sample gown online from another store online and it turned out to be a big mistake. I had to rush order a gown since I had lost time purchasing the original dress.
I went on my own to the Bridal Boutique and had a great time trying on gowns with Marlene. She was never pushy and unlike other shops let me take pictures. I came back a week later with my mom and made my final purchase. The dress arrived earlier than expected and was perfect for my wedding.
I had the best experience picking out a gown at Lewisville Bridal. I had originally bought a sample gown online from Read more...
I had the best experience picking out a gown at Lewisville Bridal. I had originally bought a sample gown online from another store online and it turned out to be a big mistake. I had to rush order a gown since I had lost time purchasing the original dress.
I went on my own to the Bridal Boutique and had a great time trying on gowns with Marlene. She was never pushy and unlike other shops let me take pictures. I came back a week later with my mom and made my final purchase. The dress arrived earlier than expected and was perfect for my wedding. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
7/21/2012
5.0/5.0
I loved the Bridal Boutique from day 1. The service, the selection, the styles....it was a match made in heaven! I admin I probably wore them down after coming in on numerous occasions but I finally found THE ONE. Love it to this day! Since they're popular, it helps to make an appointment or go during the less crowded week days.
I loved the Bridal Boutique from day 1. The service, the selection, the styles....it was a match made in heaven! I admin I Read more...
I loved the Bridal Boutique from day 1. The service, the selection, the styles....it was a match made in heaven! I admin I probably wore them down after coming in on numerous occasions but I finally found THE ONE. Love it to this day! Since they're popular, it helps to make an appointment or go during the less crowded week days. Read less
Services Used: Dress & Attire
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Olivia
Wedding:
7/14/2012
5.0/5.0
They had my dream dress. I didn't know it at first but once I put it on it was obvious. The girls that work there are very friendly and know what dresses will fit your body well. The dress arrived within the time frame specified. I was happy with my experience.
They had my dream dress. I didn't know it at first but once I put it on it was obvious. The girls that work there are very Read more...
They had my dream dress. I didn't know it at first but once I put it on it was obvious. The girls that work there are very friendly and know what dresses will fit your body well. The dress arrived within the time frame specified. I was happy with my experience. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you for your sweet review! It really means a lot to us! So glad you had a wonderful experience with us! Wish you the best in marriage in life! Cheers!
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I had looked everywhere for a dress and did not have much success. I decided to try out the bridal boutique. I was so surprised by their huge selection of dresses and how willing they were to help me find the one. Sure enough, I did. They were just as excited as I was. I ended up getting my bridesmaids dresses and my mom's dress there too. The service was great and I loved how involved they were. Everything turned out perfectly.
I had looked everywhere for a dress and did not have much success. I decided to try out the bridal boutique. I was so Read more...
I had looked everywhere for a dress and did not have much success. I decided to try out the bridal boutique. I was so surprised by their huge selection of dresses and how willing they were to help me find the one. Sure enough, I did. They were just as excited as I was. I ended up getting my bridesmaids dresses and my mom's dress there too. The service was great and I loved how involved they were. Everything turned out perfectly. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/30/2012
5.0/5.0
I purchased my wedding dress, veil and bridesmaid dresses from Bridal Boutique. I'm from the DFW area but my wedding was in Austin, TX. The fact that I was getting married 3 hours away, really didn't cause any issues, as all the dresses were received in when promised!

They were very patient with me and did a great job selecting dresses that fit my desired style while still being respectful of my budget. I had actually found my wedding dress earlier that day at another store, but I didn't know that until I tried it on for a second time at Bridal Boutique. They worked out a deal for me discounting a veil to close the sale and I walked out of the store having purchased my dream dress!
The customer service is outstanding! I even received a thank you card from our sales person in the mail after purchasing my dress. I thought that was a very nice touch!

It wasn't because of the 20% discount off on bridesmaid dresses that had me come back to them for those but rather the great customer service I got with my own wedding dress that did it. In the end I was able to find the bridesmaid dress online for a lot less, and Bridal Boutique did their best to match it, which myself and all of my bridesmaids really appreciated. They also, forewarned me about ordering all the bridesmaid dresses together so they would all be cut from the same fabric. Of course, I thought how off could the colors really be? Therefore, I let my cousin in CA order her own and well Bridal Boutique was right! Her dress was a completely different shade of red.

Needless to say Bridal Boutique sold me on their mass selection, honesty and customer service!
I purchased my wedding dress, veil and bridesmaid dresses from Bridal Boutique. I'm from the DFW area but my wedding was Read more...
I purchased my wedding dress, veil and bridesmaid dresses from Bridal Boutique. I'm from the DFW area but my wedding was in Austin, TX. The fact that I was getting married 3 hours away, really didn't cause any issues, as all the dresses were received in when promised!

They were very patient with me and did a great job selecting dresses that fit my desired style while still being respectful of my budget. I had actually found my wedding dress earlier that day at another store, but I didn't know that until I tried it on for a second time at Bridal Boutique. They worked out a deal for me discounting a veil to close the sale and I walked out of the store having purchased my dream dress!
The customer service is outstanding! I even received a thank you card from our sales person in the mail after purchasing my dress. I thought that was a very nice touch!

It wasn't because of the 20% discount off on bridesmaid dresses that had me come back to them for those but rather the great customer service I got with my own wedding dress that did it. In the end I was able to find the bridesmaid dress online for a lot less, and Bridal Boutique did their best to match it, which myself and all of my bridesmaids really appreciated. They also, forewarned me about ordering all the bridesmaid dresses together so they would all be cut from the same fabric. Of course, I thought how off could the colors really be? Therefore, I let my cousin in CA order her own and well Bridal Boutique was right! Her dress was a completely different shade of red.

Needless to say Bridal Boutique sold me on their mass selection, honesty and customer service! Read less
Services Used: Dress & Attire
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Hannah
Wedding:
6/22/2012
5.0/5.0
I love the Bridal Boutique. This was the first dress shop I went to and knew that I found my dress!! But not wanting to jump the gun, I went to other shops in the area and couldn't and didn't find anything close to the selection they have. They might look tiny from the outside but they have tons of dresses in store!!!
I love the Bridal Boutique. This was the first dress shop I went to and knew that I found my dress!! But not wanting to Read more...
I love the Bridal Boutique. This was the first dress shop I went to and knew that I found my dress!! But not wanting to jump the gun, I went to other shops in the area and couldn't and didn't find anything close to the selection they have. They might look tiny from the outside but they have tons of dresses in store!!! Read less
Services Used: Dress & Attire
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Laura
Wedding:
3/31/2012
5.0/5.0
My daughter found her dream dress and bridesmaids dresses all in one place! We loved that Melissa makes unique floral belts that just made our daughter's Watters gown her own, just Beautiful! What a friendly staff and a big selection! Thank you Bridal Boutique of Lewisville for making our daughter's dreams come true!
My daughter found her dream dress and bridesmaids dresses all in one place! We loved that Melissa makes unique floral Read more...
My daughter found her dream dress and bridesmaids dresses all in one place! We loved that Melissa makes unique floral belts that just made our daughter's Watters gown her own, just Beautiful! What a friendly staff and a big selection! Thank you Bridal Boutique of Lewisville for making our daughter's dreams come true! Read less
Services Used: Dress & Attire
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husakwedding
Wedding:
2/26/2012
5.0/5.0
Every experience I had at the Bridal Boutique in Lewisville was perfect! I received the best help while trying to find my dress. The help was the only reason I found my perfect dress, actually. I recieved my dress without any issues and quickly. The alterations for the bussel was quick without problems. I can not wait to wear it on my special day!! Very affordable for the amazing quality and look of the dress.
Every experience I had at the Bridal Boutique in Lewisville was perfect! I received the best help while trying to find my Read more...
Every experience I had at the Bridal Boutique in Lewisville was perfect! I received the best help while trying to find my dress. The help was the only reason I found my perfect dress, actually. I recieved my dress without any issues and quickly. The alterations for the bussel was quick without problems. I can not wait to wear it on my special day!! Very affordable for the amazing quality and look of the dress. Read less
Services Used: Dress & Attire
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Kaitie
Wedding:
2/11/2012
5.0/5.0
Lewisville Bridal had the most beautiful selections of wedding gowns. I ended up with a Justin Alexander gown that was cheaper at Lewisville Bridal than anywhere else. The best part was they have a tailor (i believe her name is Ana) that is located right next door who also had the best prices and the BEST work.
Great, clean store with a great staff.

Brown/Dodson Wedding
2/11/2012
Lewisville Bridal had the most beautiful selections of wedding gowns. I ended up with a Justin Alexander gown that was Read more...
Lewisville Bridal had the most beautiful selections of wedding gowns. I ended up with a Justin Alexander gown that was cheaper at Lewisville Bridal than anywhere else. The best part was they have a tailor (i believe her name is Ana) that is located right next door who also had the best prices and the BEST work.
Great, clean store with a great staff.

Brown/Dodson Wedding
2/11/2012 Read less
Services Used: Dress & Attire
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Stanlissa
Wedding:
1/21/2012
5.0/5.0
The entire staff at Bridal Boutique is amazing! Their selection is unsurpassed and they were so accommodating in so many ways! Thank y'all so very much for everything! BTW, we bought the wedding dress, bridesmaids dresses, MOB dress, and Little Miss Madison's dress there, in addition to a TON of bridal accessories.
The entire staff at Bridal Boutique is amazing! Their selection is unsurpassed and they were so accommodating in so many Read more...
The entire staff at Bridal Boutique is amazing! Their selection is unsurpassed and they were so accommodating in so many ways! Thank y'all so very much for everything! BTW, we bought the wedding dress, bridesmaids dresses, MOB dress, and Little Miss Madison's dress there, in addition to a TON of bridal accessories. Read less
Services Used: Dress & Attire
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Darice
Wedding:
10/15/2011
5.0/5.0
After casually visiting a few places in town, I set up a ton of dress appointments the weekend my mother came in town to help me find a dress but I put Bridal Boutique at the very front of the weekend, hoping that surely with their vast assortment of dresses, I would be able to cancel all the rest. I was right! After a few "meh" dresses, I found 3 right after one another that would do the trick. This amazed me, being a plus sized bride. Its amazing how much more pleasant the dress appointments are when they have dresses that actually fit! I found a perfect mix of lace and sparkle in a Casablanca with the help of my great consultant. They also make it simple to pay, making one deposit the day you go in, and a final payment on the day you pick her up. I did however, forgo buying a broach they had available and was glad I did because I found a comparable piece for 80% of the cost at Sam Moon.
After casually visiting a few places in town, I set up a ton of dress appointments the weekend my mother came in town to Read more...
After casually visiting a few places in town, I set up a ton of dress appointments the weekend my mother came in town to help me find a dress but I put Bridal Boutique at the very front of the weekend, hoping that surely with their vast assortment of dresses, I would be able to cancel all the rest. I was right! After a few "meh" dresses, I found 3 right after one another that would do the trick. This amazed me, being a plus sized bride. Its amazing how much more pleasant the dress appointments are when they have dresses that actually fit! I found a perfect mix of lace and sparkle in a Casablanca with the help of my great consultant. They also make it simple to pay, making one deposit the day you go in, and a final payment on the day you pick her up. I did however, forgo buying a broach they had available and was glad I did because I found a comparable piece for 80% of the cost at Sam Moon. Read less
Services Used: Dress & Attire
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Eva
Wedding:
7/30/2011
5.0/5.0
I love Bridal Boutique! I found my dress originally at Patsy's in Highland Park. The dress was La Sposa and cost $2000 at Patsy's. After leaving, I found the SAME dress at Bridal Boutique for $1500. However, Patsy's allows you to store your dress there (BB does not), so I thought the extra $500 would be worth it. I went back to Patsy's, and commited to buying the dress, at which point they quoted me approximately $1200 for alterations - $1200!!! I immediately went back to Bridal Boutique where they quoted me no more than $300 for alterations (the final price was $259 for alterations).

I saved around $1400 then for going to Bridal Boutique for the EXACT SAME DRESS. I worked with Wyn, who was fantastic, and helped pair an amazing sash for the dress, which really made the dress. Further, they pressed the dress free of charge before the bridal portraits and again before the wedding.

All of my interactions were great. Aside from this, BB has a huge selection of dresses. I was trying to decide between two dresses (the La Sposa and an Allure dress). Bridal Boutique was the only place in Dallas that I could find that had both dresses as most boutiques do not carry both brands.
I love Bridal Boutique! I found my dress originally at Patsy's in Highland Park. The dress was La Sposa and cost $2000 at Read more...
I love Bridal Boutique! I found my dress originally at Patsy's in Highland Park. The dress was La Sposa and cost $2000 at Patsy's. After leaving, I found the SAME dress at Bridal Boutique for $1500. However, Patsy's allows you to store your dress there (BB does not), so I thought the extra $500 would be worth it. I went back to Patsy's, and commited to buying the dress, at which point they quoted me approximately $1200 for alterations - $1200!!! I immediately went back to Bridal Boutique where they quoted me no more than $300 for alterations (the final price was $259 for alterations).

I saved around $1400 then for going to Bridal Boutique for the EXACT SAME DRESS. I worked with Wyn, who was fantastic, and helped pair an amazing sash for the dress, which really made the dress. Further, they pressed the dress free of charge before the bridal portraits and again before the wedding.

All of my interactions were great. Aside from this, BB has a huge selection of dresses. I was trying to decide between two dresses (the La Sposa and an Allure dress). Bridal Boutique was the only place in Dallas that I could find that had both dresses as most boutiques do not carry both brands. Read less
Services Used: Dress & Attire
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Kristin
Wedding:
10/30/2010
5.0/5.0
LOVE the dress from here! I was one of those annoying brides who changed her mind a month after ordering one dress, but they were able to change my order for me! AND the new dress came in in only a few weeks! I originally brought in a folder of dress photos and they were able to pull them all for me without having to shuffle through thousands of gowns! Professional personalize service and knowledgeable staff!
LOVE the dress from here! I was one of those annoying brides who changed her mind a month after ordering one dress, but Read more...
LOVE the dress from here! I was one of those annoying brides who changed her mind a month after ordering one dress, but they were able to change my order for me! AND the new dress came in in only a few weeks! I originally brought in a folder of dress photos and they were able to pull them all for me without having to shuffle through thousands of gowns! Professional personalize service and knowledgeable staff! Read less
Services Used: Dress & Attire
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WhitneyLeigh84
Wedding:
10/9/2010
5.0/5.0
This place was so comfortable and relaxing relative to every other shop I visited. I really appreciated that they were never snooty, worked to help us get a deal on a dress, and had a great eye for what would look good on me.
This place was so comfortable and relaxing relative to every other shop I visited. I really appreciated that they were Read more...
This place was so comfortable and relaxing relative to every other shop I visited. I really appreciated that they were never snooty, worked to help us get a deal on a dress, and had a great eye for what would look good on me. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
10/9/2010
5.0/5.0
I had such a blast at the Bridal Boutique! They offer you your own personal attendant when you come into the store to help you with all of your dresses and trying them on. They have a very nice selection of wedding gowns and they even have a section upstairs with bridesmaids dresses! My dress came in very timely and fit exactly how I had asked when ordered!
I had such a blast at the Bridal Boutique! They offer you your own personal attendant when you come into the store to help Read more...
I had such a blast at the Bridal Boutique! They offer you your own personal attendant when you come into the store to help you with all of your dresses and trying them on. They have a very nice selection of wedding gowns and they even have a section upstairs with bridesmaids dresses! My dress came in very timely and fit exactly how I had asked when ordered! Read less
Services Used: Dress & Attire
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Jenn
Wedding:
1/29/2010
5.0/5.0
I bought the very first dress I tried on!
Wyn was my attendant and she is truly a professional!
She worked with me to get the perfect fit and made sure I got the dress off the floor when the designer couldn't guarantee my dress to me in time.
Truly amazing!
I bought the very first dress I tried on!
Wyn was my attendant and she is truly a professional!
She worked with me Read more...
I bought the very first dress I tried on!
Wyn was my attendant and she is truly a professional!
She worked with me to get the perfect fit and made sure I got the dress off the floor when the designer couldn't guarantee my dress to me in time.
Truly amazing! Read less
Services Used: Dress & Attire
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Mrs.Wierick
Wedding:
11/21/2009
5.0/5.0
I purchased my dress on the first day I began to look for dresses. The personalized service and professionalism was exactly what I needed. Bethany assisted me and made me feel like I was the most important bride ever. I really had no idea what I wanted and I walked out of there with my perfect dress. I would recommend making an appointment as they are SWAMPED on the weekends.
I purchased my dress on the first day I began to look for dresses. The personalized service and professionalism was Read more...
I purchased my dress on the first day I began to look for dresses. The personalized service and professionalism was exactly what I needed. Bethany assisted me and made me feel like I was the most important bride ever. I really had no idea what I wanted and I walked out of there with my perfect dress. I would recommend making an appointment as they are SWAMPED on the weekends. Read less
Services Used: Dress & Attire
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sunnyaustin96
Wedding:
11/14/2009
5.0/5.0
I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :)
I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked Read more...
I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :) Read less
Services Used: Dress & Attire
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Carissa
Wedding:
10/3/2009
5.0/5.0
This was my first stop when searching for the perfect wedding gown. After being given 3 dresses to try on, it was the second dress that was made for me! Thanks to all the ladies who helped find the perfect wedding dress!
This was my first stop when searching for the perfect wedding gown. After being given 3 dresses to try on, it was the Read more...
This was my first stop when searching for the perfect wedding gown. After being given 3 dresses to try on, it was the second dress that was made for me! Thanks to all the ladies who helped find the perfect wedding dress! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/6/2009
5.0/5.0
I found the perfect dress, veil and jewelry at Bridal Boutique. They take great care of their dresses and clients! Bethany is the associate who helped me and she was amazing. She was able to hone in on my taste and provide great direction. I would recommend her to anyone!

Thanks Bethany!!!
I found the perfect dress, veil and jewelry at Bridal Boutique. They take great care of their dresses and clients! Bethany Read more...
I found the perfect dress, veil and jewelry at Bridal Boutique. They take great care of their dresses and clients! Bethany is the associate who helped me and she was amazing. She was able to hone in on my taste and provide great direction. I would recommend her to anyone!

Thanks Bethany!!! Read less
Services Used: Dress & Attire
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Audrey
Wedding:
8/15/2009
5.0/5.0
Love love love my dress!!! They were very helpful and everything was in a timely manner!
Love love love my dress!!! They were very helpful and everything was in a timely manner!
Love love love my dress!!! They were very helpful and everything was in a timely manner! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
5/12/2007
5.0/5.0
I did a lot of wedding dress shopping at some very nice and upscale boutiques in the Dallas area. None were as friendly as the crew at Bridal Boutique in Lewisville. They have a GREAT selection of wedding dresses and you don't have to make an appointment (I would recommend NOT going on a Saturday if you going for your first look). It is a small store, but there is plenty of room in the dressing area and they have several mirrors available. I also found my veil and tiara there and they offer a discount for bridesmaids/mothers as well as two free dress pressings.
I did a lot of wedding dress shopping at some very nice and upscale boutiques in the Dallas area. None were as friendly as Read more...
I did a lot of wedding dress shopping at some very nice and upscale boutiques in the Dallas area. None were as friendly as the crew at Bridal Boutique in Lewisville. They have a GREAT selection of wedding dresses and you don't have to make an appointment (I would recommend NOT going on a Saturday if you going for your first look). It is a small store, but there is plenty of room in the dressing area and they have several mirrors available. I also found my veil and tiara there and they offer a discount for bridesmaids/mothers as well as two free dress pressings. Read less
Services Used: Dress & Attire, Jewelry
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Danielle
Wedding:
9/17/2005
5.0/5.0
Love my dress and service. I have recommended the place to friends.
Love my dress and service. I have recommended the place to friends.
Love my dress and service. I have recommended the place to friends. Read less
Services Used: Dress & Attire
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Harley
Wedding:
6/19/2005
5.0/5.0
I absolutely LOVE my dress and it held up beautifully. Got a little chocolate on it during the reception and it just wiped right off! Yes!
I absolutely LOVE my dress and it held up beautifully. Got a little chocolate on it during the reception and it just wiped Read more...
I absolutely LOVE my dress and it held up beautifully. Got a little chocolate on it during the reception and it just wiped right off! Yes! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much for your comments Harley. We work hard everyday to make sure your wedding is wonderful and we are so happy that your experience here was a good one.

Thank you again for taking the time to let us know.

The Bridal Boutique
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Amy
Wedding:
4/12/2014
4.9/5.0
Everything was great about Bridal Boutique of Lewisville. I was initially helped by Marlene who happily persevered as I tried on a couple dozen dresses, she was very friendly & listened to what I was looking for in a dress (unlike numerous other store attendants that kept giving me dresses to try on that I would never buy). I narrowed it down to 2 dresses & brought my parents back for a second opinion. They were very obliging considering I did not have an appointment but shelbey helped me back into The dress which we purchased that day. When the dress arrived, several weeks earlier than anticipated, Wyn helped me try it on to make sure it fit perfectly. The store is amazing with thousands of different dresses, bridesmaid dresses & mother of the bride dresses. Their only fault is their veils, sashes & jewelry are quite pricey, however, their dresses are very reasonable & they are not very pushy when selling their accessories.
Everything was great about Bridal Boutique of Lewisville. I was initially helped by Marlene who happily persevered as I Read more...
Everything was great about Bridal Boutique of Lewisville. I was initially helped by Marlene who happily persevered as I tried on a couple dozen dresses, she was very friendly & listened to what I was looking for in a dress (unlike numerous other store attendants that kept giving me dresses to try on that I would never buy). I narrowed it down to 2 dresses & brought my parents back for a second opinion. They were very obliging considering I did not have an appointment but shelbey helped me back into The dress which we purchased that day. When the dress arrived, several weeks earlier than anticipated, Wyn helped me try it on to make sure it fit perfectly. The store is amazing with thousands of different dresses, bridesmaid dresses & mother of the bride dresses. Their only fault is their veils, sashes & jewelry are quite pricey, however, their dresses are very reasonable & they are not very pushy when selling their accessories. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I had an AMAZING experience with Candice at Bridal Boutique. After trying on countless gowns at several boutiques, she helped me find and customize my beautiful Casablanca gown. It was absolutely perfect for me! Without her interpreting my vision, I would have never been able to wear my dream dress on my wedding day! Thanks so much, Bridal Boutique!
I had an AMAZING experience with Candice at Bridal Boutique. After trying on countless gowns at several boutiques, she Read more...
I had an AMAZING experience with Candice at Bridal Boutique. After trying on countless gowns at several boutiques, she helped me find and customize my beautiful Casablanca gown. It was absolutely perfect for me! Without her interpreting my vision, I would have never been able to wear my dream dress on my wedding day! Thanks so much, Bridal Boutique! Read less
Services Used: Dress & Attire
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Emily
Wedding:
8/17/2013
4.9/5.0
Wyn was absolutely amazing!!! I am an extremely curvy girl and other dress stores had just made me feel like I was too big to fit in their tiny sample sizes, but Wyn knew exactly what to put me in and make me feel so comfortable in my own skin. I purchased my dream dress at the Bridal Botique, they have a huge selection and great one on one customer service. Love this place, and love Wyn!
Wyn was absolutely amazing!!! I am an extremely curvy girl and other dress stores had just made me feel like I was too big Read more...
Wyn was absolutely amazing!!! I am an extremely curvy girl and other dress stores had just made me feel like I was too big to fit in their tiny sample sizes, but Wyn knew exactly what to put me in and make me feel so comfortable in my own skin. I purchased my dream dress at the Bridal Botique, they have a huge selection and great one on one customer service. Love this place, and love Wyn! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
5/25/2013
4.9/5.0
I had a very pleasent experience working with the Bridal Boutique in Lewisville. They were very attentive to my needs and helped me to ensure all attire arrangements would be taken care of by the big day. I was able to find my dress, my bridesmaids' dressess, as well as order all of the tuxes all through them. I would very much recommend them.
I had a very pleasent experience working with the Bridal Boutique in Lewisville. They were very attentive to my needs and Read more...
I had a very pleasent experience working with the Bridal Boutique in Lewisville. They were very attentive to my needs and helped me to ensure all attire arrangements would be taken care of by the big day. I was able to find my dress, my bridesmaids' dressess, as well as order all of the tuxes all through them. I would very much recommend them. Read less
Services Used: Dress & Attire
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Jordan
Wedding:
12/29/2012
4.9/5.0
We went into this store with a low budget (to them, somewhat reasonable to me) and found THE dress. I was wanting a lace dress and my stylist pulled 5 lacy dresses and a wildcard. We walked out of that boutique with the wildcard dress-- so completely not what I was looking for but it was a showstopper! Trust the stylists-- they know what they're doing!
We went into this store with a low budget (to them, somewhat reasonable to me) and found THE dress. I was wanting a lace Read more...
We went into this store with a low budget (to them, somewhat reasonable to me) and found THE dress. I was wanting a lace dress and my stylist pulled 5 lacy dresses and a wildcard. We walked out of that boutique with the wildcard dress-- so completely not what I was looking for but it was a showstopper! Trust the stylists-- they know what they're doing! Read less
Services Used: Dress & Attire
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Morgan
Wedding:
6/16/2011
4.9/5.0
I LOVE the Bridal Boutique! In fact, their service was so wonderful and Julie was such a kind consultant that I actually came back after finding my dress elsewhere (and spent slightly more) because they were so fabulous! I have recommended them to every girl I know who has gotten engaged and will continue to sing their praises!
I LOVE the Bridal Boutique! In fact, their service was so wonderful and Julie was such a kind consultant that I actually Read more...
I LOVE the Bridal Boutique! In fact, their service was so wonderful and Julie was such a kind consultant that I actually came back after finding my dress elsewhere (and spent slightly more) because they were so fabulous! I have recommended them to every girl I know who has gotten engaged and will continue to sing their praises! Read less
Services Used: Dress & Attire
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Christan
Wedding:
4/8/2011
4.9/5.0
So many dresses to choose from and good prices!! My dress was perfect!!!
So many dresses to choose from and good prices!! My dress was perfect!!!
So many dresses to choose from and good prices!! My dress was perfect!!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
7/24/2010
4.9/5.0
Although she is young, Riley was more helpful and professional than anyone we met at any other bridal salon. She did a great job of incorporating what I wanted into something that looked good on me in my price range. The rest of the staff is helpful too. The only complaint I had was that the store is often VERY busy (because of the quality of service, I'm sure) so it's sometimes hard to call the salon or get an appointment on Saturday. But overall, I was very pleased and would recommend Bridal Boutique of Lewisville to anyone.
Although she is young, Riley was more helpful and professional than anyone we met at any other bridal salon. She did a Read more...
Although she is young, Riley was more helpful and professional than anyone we met at any other bridal salon. She did a great job of incorporating what I wanted into something that looked good on me in my price range. The rest of the staff is helpful too. The only complaint I had was that the store is often VERY busy (because of the quality of service, I'm sure) so it's sometimes hard to call the salon or get an appointment on Saturday. But overall, I was very pleased and would recommend Bridal Boutique of Lewisville to anyone. Read less
Services Used: Dress & Attire
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FutureMrsMinich
Wedding:
6/12/2009
4.9/5.0
I went everywhere before stopping at Bridal Boutique: countless local bridal stores, Alfred Angelo, David's Bridal, and many more. I remained unimpressed until I walked into Bridal Boutique. The dresses are beautiful, the selection is vast, and the service was perfection. Every time I entered, I was greeted with a smile. Even when they were busy, they took the time to see me. (I returned twice after purchasing my dress just to try it on for my bridesmaids. The staff was incredibly kind about it. They did not act as though I were wasting their time!)
I bought my veil and headband here as well, and I had my gown cleaned here after it got slightly soiled during my bridal portraits. My best friend was my maid of honor, and now that she is getting married, she has chosen to purchase her gown from the Bridal Boutique as well. She was equally impressed with the service and selection.
I would definitely recommend this place! Without a doubt! But if you are looking for the best service, make an appointment! They are busy women, and you cannot just walk in and expect someone's undivided attention. Make it easy on everyone and call ahead.
Thank you to the staff at Bridal Boutique!
I went everywhere before stopping at Bridal Boutique: countless local bridal stores, Alfred Angelo, David's Bridal, and Read more...
I went everywhere before stopping at Bridal Boutique: countless local bridal stores, Alfred Angelo, David's Bridal, and many more. I remained unimpressed until I walked into Bridal Boutique. The dresses are beautiful, the selection is vast, and the service was perfection. Every time I entered, I was greeted with a smile. Even when they were busy, they took the time to see me. (I returned twice after purchasing my dress just to try it on for my bridesmaids. The staff was incredibly kind about it. They did not act as though I were wasting their time!)
I bought my veil and headband here as well, and I had my gown cleaned here after it got slightly soiled during my bridal portraits. My best friend was my maid of honor, and now that she is getting married, she has chosen to purchase her gown from the Bridal Boutique as well. She was equally impressed with the service and selection.
I would definitely recommend this place! Without a doubt! But if you are looking for the best service, make an appointment! They are busy women, and you cannot just walk in and expect someone's undivided attention. Make it easy on everyone and call ahead.
Thank you to the staff at Bridal Boutique! Read less
Services Used: Dress & Attire
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Amy
Wedding:
10/10/2015
4.8/5.0
Wyn at Bridal Boutique was absolutely amazing! I couldn't have asked for a more relaxed and fun experience. Any bride on the search for her wedding gown should make Bridal Boutique their one and only stop!!!
Wyn at Bridal Boutique was absolutely amazing! I couldn't have asked for a more relaxed and fun experience. Any bride on Read more...
Wyn at Bridal Boutique was absolutely amazing! I couldn't have asked for a more relaxed and fun experience. Any bride on the search for her wedding gown should make Bridal Boutique their one and only stop!!! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much for your kind words, Amy! We'll be sure to pass them along to Wyn. Looking forward to seeing you again soon!
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Private User
Wedding:
11/8/2014
4.8/5.0
Love my dress. Carol was amazing. Was a little concerned because my dress wasn't as full the sample I tried on. However, they assured me it will all work out after it's steamed. All and all the experience and atmosphere Is great. Can't wait to show my fiancé on our wedding day.
Love my dress. Carol was amazing. Was a little concerned because my dress wasn't as full the sample I tried on. However, Read more...
Love my dress. Carol was amazing. Was a little concerned because my dress wasn't as full the sample I tried on. However, they assured me it will all work out after it's steamed. All and all the experience and atmosphere Is great. Can't wait to show my fiancé on our wedding day. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
My experience at Bridal Boutique was wonderful. I had looked at other bridal stores in the same day that had about ruined the process of finding a wedding address for me. Then I came to Bridal Boutique and my bridal consultant, Carol, turned everything around. She was great at listening for what I wanted and found the perfect dress for me!
My experience at Bridal Boutique was wonderful. I had looked at other bridal stores in the same day that had about ruined Read more...
My experience at Bridal Boutique was wonderful. I had looked at other bridal stores in the same day that had about ruined the process of finding a wedding address for me. Then I came to Bridal Boutique and my bridal consultant, Carol, turned everything around. She was great at listening for what I wanted and found the perfect dress for me! Read less
Services Used: Dress & Attire
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Laura
Wedding:
5/4/2013
4.8/5.0
I had a great experience buying my wedding dress here! The associate helping me (I forget her name, but she had beautiful red hair!) was really helpful and friendly. She worked within my price range, but we still had to go a little over because I was dreaming of lace ;) She helped me in and out of the gowns and allowed me plenty of time to chat with and model for my mother and sister who also came along. I'm excited that they're getting a new space because the old one was pretty small and the boutique is getting more popular. Staff were super friendly and I adored the dress I finally purchased!
I had a great experience buying my wedding dress here! The associate helping me (I forget her name, but she had beautiful Read more...
I had a great experience buying my wedding dress here! The associate helping me (I forget her name, but she had beautiful red hair!) was really helpful and friendly. She worked within my price range, but we still had to go a little over because I was dreaming of lace ;) She helped me in and out of the gowns and allowed me plenty of time to chat with and model for my mother and sister who also came along. I'm excited that they're getting a new space because the old one was pretty small and the boutique is getting more popular. Staff were super friendly and I adored the dress I finally purchased! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
4/20/2013
4.8/5.0
Bridal Boutique in Lewisville was great! They have a huge selection and a very professional staff!
Wyn Hansen helped me find my dress and I LOVED her! She only brought me styles that fit my description and did a wonderful job of staying within my budget! I would definitely recommend Bridal Boutique to my friends and family!!!
Bridal Boutique in Lewisville was great! They have a huge selection and a very professional staff!
Wyn Hansen helped Read more...
Bridal Boutique in Lewisville was great! They have a huge selection and a very professional staff!
Wyn Hansen helped me find my dress and I LOVED her! She only brought me styles that fit my description and did a wonderful job of staying within my budget! I would definitely recommend Bridal Boutique to my friends and family!!! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
5/23/2009
4.8/5.0
I went to multiple places before I found my dress at Bridal Boutique. Donna helped me narrow down the styles to find my perfect dress. Every time I went back for fittings, shoes, jewelry, etc, there was always someone that was helpful and attentive.
I went to multiple places before I found my dress at Bridal Boutique. Donna helped me narrow down the styles to find my Read more...
I went to multiple places before I found my dress at Bridal Boutique. Donna helped me narrow down the styles to find my perfect dress. Every time I went back for fittings, shoes, jewelry, etc, there was always someone that was helpful and attentive. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Jennifer THANK YOU SO MUCH for your kind words and taking the time to let us know
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prlmrg08
Wedding:
10/17/2008
4.8/5.0
I was fairly pleased with this vendor. The time they quoted was right on, but when I picked up my dress I was disappointed that it was very wrinkled in the sack and not one salesperson offered to help me try my dress on. Other than that, good vendor overall.
I was fairly pleased with this vendor. The time they quoted was right on, but when I picked up my dress I was disappointed Read more...
I was fairly pleased with this vendor. The time they quoted was right on, but when I picked up my dress I was disappointed that it was very wrinkled in the sack and not one salesperson offered to help me try my dress on. Other than that, good vendor overall. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

i am so sorry to read this. i don't really know what to say other than maybe it was picked up on a busy day and didn't have an appointment and wedidnm't have any available dressing rooms. i don't know who this is so it is kind of hard to respond. We do offer two complimentary pressings. We do not press until after the fitting so the dress is wrinkled on arrival but we do press it before the wedding. So sorry.
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Ren
Wedding:
5/3/2014
4.7/5.0
I had bought my first dress from the boutique in Addison, but had fallen out of love with it. Luckily I got the OK to get another one! I was a little nervous because of some yelp review i saw about this place, but decided to give it a try. Candance worked with me and was super patient and sweet. She understood what I was looking for and stayed within my budget. I appreciate that she was honest too, as some dresses just swallowed me. I never felt rushed or pressured and finally found my dream dress. I also liked that I was able to contact my consultant via e-mail with any questions or worries. I ordered my dress in early August and its set to to come in early next year. Can't wait to see it!
I had bought my first dress from the boutique in Addison, but had fallen out of love with it. Luckily I got the OK to get Read more...
I had bought my first dress from the boutique in Addison, but had fallen out of love with it. Luckily I got the OK to get another one! I was a little nervous because of some yelp review i saw about this place, but decided to give it a try. Candance worked with me and was super patient and sweet. She understood what I was looking for and stayed within my budget. I appreciate that she was honest too, as some dresses just swallowed me. I never felt rushed or pressured and finally found my dream dress. I also liked that I was able to contact my consultant via e-mail with any questions or worries. I ordered my dress in early August and its set to to come in early next year. Can't wait to see it! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
I had the best experience looking for my wedding dress at Bridal Boutique in Lewisville! This was my third stop and I worked with Candice Griggs who was SO much fun and made the whole experience stress free and exciting!! My wedding dress was the last dress hanging in the dressing room by the end of my appointment and I fell in LOVE with it! Candice was very honest about every dress I put on which made me feel extremely comfortable with her level of honesty. Bridal Boutique had the most gorgeous wedding gowns to choose from. The place is very clean and well organized. The process was made even easier by the dresses being arranged throughout the boutique in price ranges... keeping me within my budget. I got my dress, veil, hair piece, garter and petticoat from this boutique and I HIGHLY recommend every bride stop by and check it out!
I had the best experience looking for my wedding dress at Bridal Boutique in Lewisville! This was my third stop and I Read more...
I had the best experience looking for my wedding dress at Bridal Boutique in Lewisville! This was my third stop and I worked with Candice Griggs who was SO much fun and made the whole experience stress free and exciting!! My wedding dress was the last dress hanging in the dressing room by the end of my appointment and I fell in LOVE with it! Candice was very honest about every dress I put on which made me feel extremely comfortable with her level of honesty. Bridal Boutique had the most gorgeous wedding gowns to choose from. The place is very clean and well organized. The process was made even easier by the dresses being arranged throughout the boutique in price ranges... keeping me within my budget. I got my dress, veil, hair piece, garter and petticoat from this boutique and I HIGHLY recommend every bride stop by and check it out! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

What a sweet review! Thank you for sharing your feedback regarding our store and Candice! We'll be sure to pass along the kind and encouraging words. Be sure to send us some photos of you from your big day!
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Lauren
Wedding:
6/15/2013
4.7/5.0
The trying on and buying was wonderful, but I did run into some problems with the alterations (done on-site).

We ordered extra lace to add cap sleeves/straps to my dress. At my first fitting, we measured where the sleeves would go and discussed design. This was the only alteration needed, other than adding a bustle. I was told my sleeves would be added by the second fitting.

When I arrived at my second fitting (with a bridesmaid), the straps were NOT attached. The seamstress explained that she didn't want the straps to "stretch". She helped me in the dress, then left the room. My bridesmaid had to go back and get her to show her how to bustle the dress. I thought that was odd.

When I picked up my dress, the straps were finished, and they made them detachable (which was a great feature!). The straps were in a bag, so I didn't realize until I got home that the lace was not on the straps, just the backing was attached. I called the boutique frantic, since my wedding was in a week. The shop sent someone to pick up my dress (awesome) and had it corrected immediately, which was so appreciated. The seamstress admitted that she didn't really read the card to see that the lace should have been added.

I loved that the straps were detachable, I was able to have them for my ceremony and then take them off for the reception.

Overall, I was happy with their service. While they did make a mistake, they corrected it right away and were very apologetic about it!
The trying on and buying was wonderful, but I did run into some problems with the alterations (done on-site).

We Read more...
The trying on and buying was wonderful, but I did run into some problems with the alterations (done on-site).

We ordered extra lace to add cap sleeves/straps to my dress. At my first fitting, we measured where the sleeves would go and discussed design. This was the only alteration needed, other than adding a bustle. I was told my sleeves would be added by the second fitting.

When I arrived at my second fitting (with a bridesmaid), the straps were NOT attached. The seamstress explained that she didn't want the straps to "stretch". She helped me in the dress, then left the room. My bridesmaid had to go back and get her to show her how to bustle the dress. I thought that was odd.

When I picked up my dress, the straps were finished, and they made them detachable (which was a great feature!). The straps were in a bag, so I didn't realize until I got home that the lace was not on the straps, just the backing was attached. I called the boutique frantic, since my wedding was in a week. The shop sent someone to pick up my dress (awesome) and had it corrected immediately, which was so appreciated. The seamstress admitted that she didn't really read the card to see that the lace should have been added.

I loved that the straps were detachable, I was able to have them for my ceremony and then take them off for the reception.

Overall, I was happy with their service. While they did make a mistake, they corrected it right away and were very apologetic about it! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
5/24/2013
4.7/5.0
The staff at Bridal Boutique in Lewisville are very helpful. They helped me try on dresses and were very patient. They were also very good with focusing on me during my appointment & made the whole process less stressful. My sales associate was Candice and she was great. I LOVE my dress! It came in a few weeks early too.

I was, however, a little upset with the tailor they use across the street. The first time I was in she wasn't very nice and kept using terms I didn't understand. I don't sew so I am unfamiliar with the lingo. I ended up crying on my first visit so after that she got nicer. She was better during the 2nd, 3rd and final fitting. The dress alterations were great.

One other concern...I asked the tailor to make me a little jacket. I ordered additional material when I ordered my dress and was told by Bridal Boutique making a jacket is no problem. I was not told early on the material does not bend well, and I ended up with a jacket that I couldn't move in and I didn't like the way it was made. The material didn't sit flat on my body and it stuck out in the back. I ended up rush ordering a bolero online 2 weeks before my wedding (which I loved thankfully & it only cost $30) and wore that on my wedding day. I spent $100 on the material from BB and about $150 to make the jacket and I didn't even use it. I think for future customers the Bridal Boutique staff needs to be completely up front about what realistically the tailor can do and cannot do. I would have never wasted all that money on material had I been told it would not be easy to move in. It doesn't make sense with all the dancing and hugging a woman does on her wedding day.
The staff at Bridal Boutique in Lewisville are very helpful. They helped me try on dresses and were very patient. They Read more...
The staff at Bridal Boutique in Lewisville are very helpful. They helped me try on dresses and were very patient. They were also very good with focusing on me during my appointment & made the whole process less stressful. My sales associate was Candice and she was great. I LOVE my dress! It came in a few weeks early too.

I was, however, a little upset with the tailor they use across the street. The first time I was in she wasn't very nice and kept using terms I didn't understand. I don't sew so I am unfamiliar with the lingo. I ended up crying on my first visit so after that she got nicer. She was better during the 2nd, 3rd and final fitting. The dress alterations were great.

One other concern...I asked the tailor to make me a little jacket. I ordered additional material when I ordered my dress and was told by Bridal Boutique making a jacket is no problem. I was not told early on the material does not bend well, and I ended up with a jacket that I couldn't move in and I didn't like the way it was made. The material didn't sit flat on my body and it stuck out in the back. I ended up rush ordering a bolero online 2 weeks before my wedding (which I loved thankfully & it only cost $30) and wore that on my wedding day. I spent $100 on the material from BB and about $150 to make the jacket and I didn't even use it. I think for future customers the Bridal Boutique staff needs to be completely up front about what realistically the tailor can do and cannot do. I would have never wasted all that money on material had I been told it would not be easy to move in. It doesn't make sense with all the dancing and hugging a woman does on her wedding day. Read less
Services Used: Dress & Attire
Bg5
jmr1108
Wedding:
5/4/2013
4.7/5.0
We had looked at several shops in the metroplex, but we were pleasantly surprised by the Bridal Boutique. We couldn't believe by the small storefront that they had the dresses we'd seen online, but when we walked in, our jaws dropped at the wide range of so many beautiful choices. Carrie (our sales consultant) worked patiently with us in our fitting area and made picking out "the" dress a wonderful experience for my mom and I.
We had looked at several shops in the metroplex, but we were pleasantly surprised by the Bridal Boutique. We couldn't Read more...
We had looked at several shops in the metroplex, but we were pleasantly surprised by the Bridal Boutique. We couldn't believe by the small storefront that they had the dresses we'd seen online, but when we walked in, our jaws dropped at the wide range of so many beautiful choices. Carrie (our sales consultant) worked patiently with us in our fitting area and made picking out "the" dress a wonderful experience for my mom and I. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much for your sweet review! We are thrilled that your experience was great!! Send me all your engaged friends!! I wish you the best in marriage!

Cheers,

Carrie
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Robyn
Wedding:
5/19/2012
4.7/5.0
Good, affordable dresses for all price ranges.
Good, affordable dresses for all price ranges.
Good, affordable dresses for all price ranges. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
2/25/2012
4.7/5.0
I went dress shopping thinking I definitely wanted at dress with lots of lace. Melissa at Bridal Boutique helped me pull and try on several dresses that completely fit that description. I really liked one of them, but she asked me to try on one last dress that she thought would work well with my figure. She was also familiar with my venue and thought it would be good match for the overall look of the venue. She was so right. This dress is not something I ever would have picked from a rack, but it was perfection. I walked out in it and my sister-in-law started to cry. I liked the lace dresses, but I loved this one. Melissa knows her stuff and she led me to the right choice without being pushy.

She also suggested a longer veil than I originally wanted, but again once I tried it on, I knew it was the right choice. And when I see my pictures, I am so happy that I went to Bridal Boutique.
I went dress shopping thinking I definitely wanted at dress with lots of lace. Melissa at Bridal Boutique helped me pull Read more...
I went dress shopping thinking I definitely wanted at dress with lots of lace. Melissa at Bridal Boutique helped me pull and try on several dresses that completely fit that description. I really liked one of them, but she asked me to try on one last dress that she thought would work well with my figure. She was also familiar with my venue and thought it would be good match for the overall look of the venue. She was so right. This dress is not something I ever would have picked from a rack, but it was perfection. I walked out in it and my sister-in-law started to cry. I liked the lace dresses, but I loved this one. Melissa knows her stuff and she led me to the right choice without being pushy.

She also suggested a longer veil than I originally wanted, but again once I tried it on, I knew it was the right choice. And when I see my pictures, I am so happy that I went to Bridal Boutique. Read less
Services Used: Dress & Attire
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valerie
Wedding:
5/20/2011
4.7/5.0
great selection!! and not pushy at all!!!
great selection!! and not pushy at all!!!
great selection!! and not pushy at all!!! Read less
Services Used: Dress & Attire
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Shana
Wedding:
6/19/2009
4.7/5.0
I visited a couple dress stores before Bridal Boutique and while I found a couple dresses I liked, I wasn't 100% comfortable with the service, etc. When I met with Bethany at Bridal Boutique, she was so helpful and personable. They have thousands of dresses in their store, and I knew right away I would find my dress there. I also bought the bridesmaids dresses there, the selection is great and the prices are very comparable. They were very helpful when talking with the bridesmaids to get everything arranged for them as well.
I visited a couple dress stores before Bridal Boutique and while I found a couple dresses I liked, I wasn't 100% Read more...
I visited a couple dress stores before Bridal Boutique and while I found a couple dresses I liked, I wasn't 100% comfortable with the service, etc. When I met with Bethany at Bridal Boutique, she was so helpful and personable. They have thousands of dresses in their store, and I knew right away I would find my dress there. I also bought the bridesmaids dresses there, the selection is great and the prices are very comparable. They were very helpful when talking with the bridesmaids to get everything arranged for them as well. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Shana,

I am so gald you enjoyed your experience here at Bridal Boutique! I am touched that you posted this note. Have an awesome day and congratulations!

Bethany, Bridal Boutique
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Private User
Wedding:
7/13/2013
4.6/5.0
Candice was fantastic! She made us feel exceptional and found the perfect wedding dress. She also helped with the Bridesmaid and mother of the Bride dresses.
Candice was fantastic! She made us feel exceptional and found the perfect wedding dress. She also helped with the Read more...
Candice was fantastic! She made us feel exceptional and found the perfect wedding dress. She also helped with the Bridesmaid and mother of the Bride dresses. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
6/29/2013
4.6/5.0
I worked with Wyn at the Bridal Boutique and she did a fantastic job of selecting several dresses for me to try on. This was the one and ONLY location we went to look for dresses. This spot has more dresses in one spot than I have ever seen....
The dress I selected was actually one that Wyn picked out. At first glance, I did not think I was going to like it - boy was I wrong. Wyn even said, you may not like this at first glance, but you are going to love the way it looks on! She was right!!
I highly recommend the Bridal Boutique!!
I worked with Wyn at the Bridal Boutique and she did a fantastic job of selecting several dresses for me to try on. This Read more...
I worked with Wyn at the Bridal Boutique and she did a fantastic job of selecting several dresses for me to try on. This was the one and ONLY location we went to look for dresses. This spot has more dresses in one spot than I have ever seen....
The dress I selected was actually one that Wyn picked out. At first glance, I did not think I was going to like it - boy was I wrong. Wyn even said, you may not like this at first glance, but you are going to love the way it looks on! She was right!!
I highly recommend the Bridal Boutique!! Read less
Services Used: Dress & Attire
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Gretchen
Wedding:
4/19/2013
4.6/5.0
Bridal Boutique has sooo many dresses to choose from--it can seem a little overwhelming. But Candice was phenomenal. She listened to what I wanted, and she pulled out THE most perfect dress for me. I walked home with it that day. AMAZING!!!
Bridal Boutique has sooo many dresses to choose from--it can seem a little overwhelming. But Candice was phenomenal. She Read more...
Bridal Boutique has sooo many dresses to choose from--it can seem a little overwhelming. But Candice was phenomenal. She listened to what I wanted, and she pulled out THE most perfect dress for me. I walked home with it that day. AMAZING!!! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
7/14/2012
4.6/5.0
I got my dress, bridesmaids dresses and MOB dress at Bridal Boutique in Lewisville and loved the experience!
I got my dress, bridesmaids dresses and MOB dress at Bridal Boutique in Lewisville and loved the experience!
I got my dress, bridesmaids dresses and MOB dress at Bridal Boutique in Lewisville and loved the experience! Read less
Services Used: Dress & Attire
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kmgriffey
Wedding:
6/18/2011
4.6/5.0
I loved this store! I went to about seven other stores before I finally found this one. They have an awesome selection of dresses that are almost all under $2000 which was my budget. I tried on about 25 dresses and the girl that helped was amazing. She was very patient and had good suggestions. You also get 10% off of your bridesmaid dresses if you order your gown there as well. Definitely recommended and you won't find a better selection on a budget with gowns you won't see everywhere else!
I loved this store! I went to about seven other stores before I finally found this one. They have an awesome selection of Read more...
I loved this store! I went to about seven other stores before I finally found this one. They have an awesome selection of dresses that are almost all under $2000 which was my budget. I tried on about 25 dresses and the girl that helped was amazing. She was very patient and had good suggestions. You also get 10% off of your bridesmaid dresses if you order your gown there as well. Definitely recommended and you won't find a better selection on a budget with gowns you won't see everywhere else! Read less
Services Used: Dress & Attire
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Meagen
Wedding:
1/22/2011
4.6/5.0
Wyn was great! I had no idea what type of dress I wanted but we narrowed it down eventually! Wyn helped get my dress in as early as possible (dress lead time was longer than my wedding date). She even called the manufacturer to get an exact date- 11 days before my wedding. Dress came in early thank goodness! I guess the point is they work hard to get you the dress you want unlike other places who just say 'too bad.'

Purchased veil and shoes their as well. Veil although gorgeous was very expensive I thought.
Wyn was great! I had no idea what type of dress I wanted but we narrowed it down eventually! Wyn helped get my dress in as Read more...
Wyn was great! I had no idea what type of dress I wanted but we narrowed it down eventually! Wyn helped get my dress in as early as possible (dress lead time was longer than my wedding date). She even called the manufacturer to get an exact date- 11 days before my wedding. Dress came in early thank goodness! I guess the point is they work hard to get you the dress you want unlike other places who just say 'too bad.'

Purchased veil and shoes their as well. Veil although gorgeous was very expensive I thought. Read less
Services Used: Dress & Attire
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TheFutureNapps
Wedding:
4/10/2010
4.6/5.0
Y'all were very helpful in helping me find my Dream Dress and very gracious to help me with my flower girl dress as well. Sometimes things seemed a little unorganized which scared me but everything I did with your company was great and Thank you for everything.
Y'all were very helpful in helping me find my Dream Dress and very gracious to help me with my flower girl dress as well. Read more...
Y'all were very helpful in helping me find my Dream Dress and very gracious to help me with my flower girl dress as well. Sometimes things seemed a little unorganized which scared me but everything I did with your company was great and Thank you for everything. Read less
Services Used: Dress & Attire
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Kaliesue
Wedding:
4/25/2009
4.6/5.0
We went all over Lewisville, & Denton and couldn't find anything..... until we went to this place!!!! I fell in love with it. They had my dream dress and I also found a vintage headband with flower it was perfect.... they have everything from shoes, dresses for brides maids, flower girls, moms, prom dresses, not so fancy to really big and very expansive!.... I would recommend this store any day.
We went all over Lewisville, & Denton and couldn't find anything..... until we went to this place!!!! I fell in love with Read more...
We went all over Lewisville, & Denton and couldn't find anything..... until we went to this place!!!! I fell in love with it. They had my dream dress and I also found a vintage headband with flower it was perfect.... they have everything from shoes, dresses for brides maids, flower girls, moms, prom dresses, not so fancy to really big and very expansive!.... I would recommend this store any day. Read less
Services Used: Dress & Attire
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Colleen
Wedding:
6/21/2014
4.5/5.0
They have some of the best selection of gowns. I was interested in Justin Alexander. I went there for their trunk show and ended up buying one of his gowns. My salesperson, Wyn is a sweetheart!
They have some of the best selection of gowns. I was interested in Justin Alexander. I went there for their trunk show and Read more...
They have some of the best selection of gowns. I was interested in Justin Alexander. I went there for their trunk show and ended up buying one of his gowns. My salesperson, Wyn is a sweetheart! Read less
Services Used: Dress & Attire
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Katie
Wedding:
3/17/2012
4.5/5.0
I had a wonderful experience here. They had a to-die-for selection of dresses. The owner helped me pick the perfect one. My dress was altered perfectly and the steamed it for the wedding, so everything was ready to go once I walked down the aisle!
I had a wonderful experience here. They had a to-die-for selection of dresses. The owner helped me pick the perfect one. Read more...
I had a wonderful experience here. They had a to-die-for selection of dresses. The owner helped me pick the perfect one. My dress was altered perfectly and the steamed it for the wedding, so everything was ready to go once I walked down the aisle! Read less
Services Used: Dress & Attire
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Chelsea
Wedding:
1/14/2012
4.5/5.0
I went to several boutiques (Lulu's, Terry Costa, Circle Park, Bridal Couture) before I purchased by dress, including two trips to BB. They had a great selection of dresses in the $1,000-$2,000 price range and I was really happy with my experience. I thought I found "the" dress at Lulu's but made one last attempt at BB. I found the same dress at BB for $200 cheaper plus one I liked even better. The stylists were very nice, helpful and respectful of my budget and I would recommend them to anyone.
I went to several boutiques (Lulu's, Terry Costa, Circle Park, Bridal Couture) before I purchased by dress, including two Read more...
I went to several boutiques (Lulu's, Terry Costa, Circle Park, Bridal Couture) before I purchased by dress, including two trips to BB. They had a great selection of dresses in the $1,000-$2,000 price range and I was really happy with my experience. I thought I found "the" dress at Lulu's but made one last attempt at BB. I found the same dress at BB for $200 cheaper plus one I liked even better. The stylists were very nice, helpful and respectful of my budget and I would recommend them to anyone. Read less
Services Used: Dress & Attire
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Kayla
Wedding:
7/30/2011
4.5/5.0
They did have me order my dress too big because of my chest. If we would have gotten one size smaller it would have fit perfect with no alterations but the length.
They did have me order my dress too big because of my chest. If we would have gotten one size smaller it would have fit Read more...
They did have me order my dress too big because of my chest. If we would have gotten one size smaller it would have fit perfect with no alterations but the length. Read less
Services Used: Dress & Attire
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JBTeleszMD
Wedding:
6/10/2011
4.5/5.0
After finding the perfect dress, I went to multiple places throughout Dallas to find the boutique that I trusted and enjoyed shopping at. The ladies at Bridal Boutique were so eager to help. They made me feel like I was the only bride in the store, and I certainly was not. The salon is small but full of great dresses.
I also got my dress cleaned and pressed there after doing my bridal portraits at the McKinney Cotton Mill (gorgeous pictures, but rustic and dirty floors make for a dirty dress). They did a great job cleaning it for a great price!
After finding the perfect dress, I went to multiple places throughout Dallas to find the boutique that I trusted and Read more...
After finding the perfect dress, I went to multiple places throughout Dallas to find the boutique that I trusted and enjoyed shopping at. The ladies at Bridal Boutique were so eager to help. They made me feel like I was the only bride in the store, and I certainly was not. The salon is small but full of great dresses.
I also got my dress cleaned and pressed there after doing my bridal portraits at the McKinney Cotton Mill (gorgeous pictures, but rustic and dirty floors make for a dirty dress). They did a great job cleaning it for a great price! Read less
Services Used: Dress & Attire
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carlosgal
Wedding:
6/12/2010
4.5/5.0
When I first walked into the boutique and met with Wynn she asked me to explain what I envisioned for my overall wedding. After I explained it she walked over to a dress that completely captured what I said. Though I tried on about a dozen dresses, I ended up buying that first one she picked up!! She was so in tune to what I wanted and what looked good on my body and I had so much fun. I took my bridesmaids back to get their dresses and Wynn was just as helpful then with all my girls and she found them wonderful dresses within their budget. I highly recommend the boutique and all the staff. Even though it is a bit pricier they going to David's or Alfred Angelo's the experience was worth every penny!
When I first walked into the boutique and met with Wynn she asked me to explain what I envisioned for my overall wedding. Read more...
When I first walked into the boutique and met with Wynn she asked me to explain what I envisioned for my overall wedding. After I explained it she walked over to a dress that completely captured what I said. Though I tried on about a dozen dresses, I ended up buying that first one she picked up!! She was so in tune to what I wanted and what looked good on my body and I had so much fun. I took my bridesmaids back to get their dresses and Wynn was just as helpful then with all my girls and she found them wonderful dresses within their budget. I highly recommend the boutique and all the staff. Even though it is a bit pricier they going to David's or Alfred Angelo's the experience was worth every penny! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thank you so much for visiting the Bridal Boutique and taking the time to write such a beautiful review. I'm so glad you were happy with the service. I loved working with you and your wedding party and hope I can be helpful with any other need you may have. Thank you!! Wyn
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Jessica
Wedding:
11/10/2007
4.5/5.0
These ladies are great!!!!
4 of my friends got their dress her and I had to too.
I would advise that you go during the week day. Weekends can get hectic. Also, call for an appointment. They were very friendly when I called and answered all my questions. They also called me to let me know my dress was in before I could call them. That says a lot.
These ladies are great!!!!
4 of my friends got their dress her and I had to too.
I would advise that you go Read more...
These ladies are great!!!!
4 of my friends got their dress her and I had to too.
I would advise that you go during the week day. Weekends can get hectic. Also, call for an appointment. They were very friendly when I called and answered all my questions. They also called me to let me know my dress was in before I could call them. That says a lot. Read less
Services Used: Dress & Attire
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Andrea
Wedding:
11/10/2007
4.5/5.0
I actually ordered my dress from here versus the place that I tried the dress on at because their service was so much better than all the other places I had visited in Dallas. They have a great selection and lots of sizes to try on so you're not trying to shove yourself into a size 2 sample.
I actually ordered my dress from here versus the place that I tried the dress on at because their service was so much Read more...
I actually ordered my dress from here versus the place that I tried the dress on at because their service was so much better than all the other places I had visited in Dallas. They have a great selection and lots of sizes to try on so you're not trying to shove yourself into a size 2 sample. Read less
Services Used: Dress & Attire
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Ebby
Wedding:
11/1/2014
4.4/5.0
I loved this bridal shop! I went to other bridal stores and I didn't feel like I was pampered nor did I feel like the person assisting me acted as a consultant. When I got here Marlena was very knowledgeable in the stores selections and was able to listen to what I wanted to help pull the prefect dresses for me. She was very considerate and professional. I had no idea what I wanted and she helped me find the perfect dress for my big day! AND they serve champagne while you try on dresses. Affordable dresses and high quality customer experience. This place rocks. :-)
I loved this bridal shop! I went to other bridal stores and I didn't feel like I was pampered nor did I feel like the Read more...
I loved this bridal shop! I went to other bridal stores and I didn't feel like I was pampered nor did I feel like the person assisting me acted as a consultant. When I got here Marlena was very knowledgeable in the stores selections and was able to listen to what I wanted to help pull the prefect dresses for me. She was very considerate and professional. I had no idea what I wanted and she helped me find the perfect dress for my big day! AND they serve champagne while you try on dresses. Affordable dresses and high quality customer experience. This place rocks. :-) Read less
Services Used: Dress & Attire
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eholeman
Wedding:
4/14/2012
4.4/5.0
Bridal Boutique has a large selection of wedding gowns for your big day. My consultant was very helpful and actually found my dress I wanted without me even having to look. The only negative thing I would say is the over feel of the store isn't very friendly and helpful. Sometimes I felt rushed and not welcomed. I did get my wedding dress from here but chose to go with another company for the bridesmaid dresses because their choice was slim and they were very expensive compared to other stores. My overall experience with my consultant was great, my dress was GORGEOUS!
Bridal Boutique has a large selection of wedding gowns for your big day. My consultant was very helpful and actually found Read more...
Bridal Boutique has a large selection of wedding gowns for your big day. My consultant was very helpful and actually found my dress I wanted without me even having to look. The only negative thing I would say is the over feel of the store isn't very friendly and helpful. Sometimes I felt rushed and not welcomed. I did get my wedding dress from here but chose to go with another company for the bridesmaid dresses because their choice was slim and they were very expensive compared to other stores. My overall experience with my consultant was great, my dress was GORGEOUS! Read less
Services Used: Dress & Attire
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Leslie
Wedding:
3/3/2007
4.4/5.0
Everyone at Bridal Boutique was great to work with. Purchasing my gown, veil, and all the bridesmaid dresses there went without a problem.
Everyone at Bridal Boutique was great to work with. Purchasing my gown, veil, and all the bridesmaid dresses there went Read more...
Everyone at Bridal Boutique was great to work with. Purchasing my gown, veil, and all the bridesmaid dresses there went without a problem. Read less
Services Used: Dress & Attire
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Samantha
Wedding:
1/11/2014
4.3/5.0
LOVED getting my dress at Bridal Boutique. This was the fourth place I went to and by the time I showed up I was feeling really frustrated, like I would just need to settle and that it wouldn't really be a special thing. In stepped Carol at BB and totally changed things around. Carol let me try on a million dress (well more like 20-30, but seriously...) and was so supportive. I found the perfect dress for the wedding and I absolutely loved it. BB has so many options I honestly feel like it would be impossible not to find a dress here. Plus free champagne and fun girl time doesn't hurt.
LOVED getting my dress at Bridal Boutique. This was the fourth place I went to and by the time I showed up I was feeling Read more...
LOVED getting my dress at Bridal Boutique. This was the fourth place I went to and by the time I showed up I was feeling really frustrated, like I would just need to settle and that it wouldn't really be a special thing. In stepped Carol at BB and totally changed things around. Carol let me try on a million dress (well more like 20-30, but seriously...) and was so supportive. I found the perfect dress for the wedding and I absolutely loved it. BB has so many options I honestly feel like it would be impossible not to find a dress here. Plus free champagne and fun girl time doesn't hurt. Read less
Services Used: Dress & Attire
Bg21
Anonymous
Wedding:
1+ year ago
4.3/5.0
Candice at Bridal Boutique was so great to work with. She listened to what kind of dress I wanted and didn't try to force other things on me. She was so nice and made me feel comfortable and at ease. I ordered my wedding dress and bridesmaid dresses from Bridal Boutique. I had shopped around for my bridesmaid dresses and found the same dress for $20 less each at LuLus. I called and Candice was able to match the price and still give my girls the 15% discount on top of that. I used Bridal Boutique's alterations lady and was not impressed with her at all (I think her name was Delores). We were impressed after the first fitting because she pinned everything so fast and really seemed to know what she was doing. I remembered at the end that we needed her to bussle the dress and she said she'd already pinned that while she was pinning up the hem. We went back a month later to pick up the dress for my bridal portraits and I did not like how she had bussled the dress at all. Half of my lace dress was still trailing on the ground behind me for people to step on and rip at the wedding. I told her I didn't like it so she re-pinned it all the way off the ground. She had also not sewn in the bra cups like we had discussed so we had to sit and wait for her to do that. It took her 3 more appointments, up until the Thursday before my wedding (which totally stressed me out and caused me to have to reschedule my pre-wedding mani and pedi to right before our rehearsal dinner) to get the bussle and side seams correct. She also never took in as much as she pinned and tried to blame it on me losing too much weight (which I wish would have happened but didn't!). I would recommend Candice and Bridal Boutique but not their alterations lady Delores unless you want a lot of added stress 2 days before your wedding because she doesn't take notes and can't do her job correctly.
Candice at Bridal Boutique was so great to work with. She listened to what kind of dress I wanted and didn't try to force Read more...
Candice at Bridal Boutique was so great to work with. She listened to what kind of dress I wanted and didn't try to force other things on me. She was so nice and made me feel comfortable and at ease. I ordered my wedding dress and bridesmaid dresses from Bridal Boutique. I had shopped around for my bridesmaid dresses and found the same dress for $20 less each at LuLus. I called and Candice was able to match the price and still give my girls the 15% discount on top of that. I used Bridal Boutique's alterations lady and was not impressed with her at all (I think her name was Delores). We were impressed after the first fitting because she pinned everything so fast and really seemed to know what she was doing. I remembered at the end that we needed her to bussle the dress and she said she'd already pinned that while she was pinning up the hem. We went back a month later to pick up the dress for my bridal portraits and I did not like how she had bussled the dress at all. Half of my lace dress was still trailing on the ground behind me for people to step on and rip at the wedding. I told her I didn't like it so she re-pinned it all the way off the ground. She had also not sewn in the bra cups like we had discussed so we had to sit and wait for her to do that. It took her 3 more appointments, up until the Thursday before my wedding (which totally stressed me out and caused me to have to reschedule my pre-wedding mani and pedi to right before our rehearsal dinner) to get the bussle and side seams correct. She also never took in as much as she pinned and tried to blame it on me losing too much weight (which I wish would have happened but didn't!). I would recommend Candice and Bridal Boutique but not their alterations lady Delores unless you want a lot of added stress 2 days before your wedding because she doesn't take notes and can't do her job correctly. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/17/2006
4.3/5.0
The Bridal Boutique has a WONDERFUL selection and helpful sales people.
The Bridal Boutique has a WONDERFUL selection and helpful sales people.
The Bridal Boutique has a WONDERFUL selection and helpful sales people. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
5/10/2014
4.2/5.0
I bought my dress here and although my original experience was good, I came back with my bridesmaids and didn't have the same warm and fuzzy feeling. Upon returning, the staff didn't know I had gotten my dress there (which after spending such a big chunk of $$ I feel like you should be catered to a bit) and didn't offer really any guidance on bridesmaids dresses - pretty much just pointed us to the racks. Upon asking for an update on the expected arrival date of my dress, I was told that that information couldnt be looked up in store, that I'd have to go home and send an email instead. I know it's a busy salon, but like I said, I feel like you should get a little extra "love" after you buy a dress there. That being said, everyone was polite and I love my dress, but I chose to take my business for alterations somewhere else.
I bought my dress here and although my original experience was good, I came back with my bridesmaids and didn't have the Read more...
I bought my dress here and although my original experience was good, I came back with my bridesmaids and didn't have the same warm and fuzzy feeling. Upon returning, the staff didn't know I had gotten my dress there (which after spending such a big chunk of $$ I feel like you should be catered to a bit) and didn't offer really any guidance on bridesmaids dresses - pretty much just pointed us to the racks. Upon asking for an update on the expected arrival date of my dress, I was told that that information couldnt be looked up in store, that I'd have to go home and send an email instead. I know it's a busy salon, but like I said, I feel like you should get a little extra "love" after you buy a dress there. That being said, everyone was polite and I love my dress, but I chose to take my business for alterations somewhere else. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Ashley, I'm so sorry to hear about your experience with our Bridesmaid department and finding out the status of your gown! We have looked into the issue and made some changes. Thank you so much for your feedback!
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Peace
Wedding:
8/17/2013
4.2/5.0
When I went into Bridal Boutique, I was disappointed in the selection of other stores and disagreements with my vision vs. my mom's. So, I went alone on a weekday. Wyn helped me. She was hilarious and made me super excited. She spent a great amount of time with me and was completely helpful and fun. I found the perfect dress and love it to this day. The quality of her service was ten-star!

I don't know if it was because I had paid for my dress in full originally, but when I returned, I was never able to be helped again by my original salesperson. (This is somewhat understandable because I am sure she is in high demand.) However, I felt the person, Paola, who helped me from then on was less than enthusiastic. I went there to choose my bridesmaid dresses and to pick up my dress. Once when I returned, I think the owner helped me and my MOH and she was great! So, it was most likely this one person. I waited for several weeks to get prices for my bridesmaids, and I ended up getting my bridesmaid dresses elsewhere. When I went to pick up my dress, Paola seemed surprised that I wanted to try it on and attempted to stick me in the small bridesmaid dressing room that already was being used by a couple girls. After the owner told her to take me downstairs, she did begrudgingly. She stated that they saved that area for new brides, which is somewhat understandable during a rush, but the majority of dressing rooms were open and clear! There were only two other brides trying on dresses and one was trying on a dress she had purchased, just like I was trying to do. I feel that, although BB is a great store, I think my experience with Paola really gave me a negative final note there.
When I went into Bridal Boutique, I was disappointed in the selection of other stores and disagreements with my vision vs. Read more...
When I went into Bridal Boutique, I was disappointed in the selection of other stores and disagreements with my vision vs. my mom's. So, I went alone on a weekday. Wyn helped me. She was hilarious and made me super excited. She spent a great amount of time with me and was completely helpful and fun. I found the perfect dress and love it to this day. The quality of her service was ten-star!

I don't know if it was because I had paid for my dress in full originally, but when I returned, I was never able to be helped again by my original salesperson. (This is somewhat understandable because I am sure she is in high demand.) However, I felt the person, Paola, who helped me from then on was less than enthusiastic. I went there to choose my bridesmaid dresses and to pick up my dress. Once when I returned, I think the owner helped me and my MOH and she was great! So, it was most likely this one person. I waited for several weeks to get prices for my bridesmaids, and I ended up getting my bridesmaid dresses elsewhere. When I went to pick up my dress, Paola seemed surprised that I wanted to try it on and attempted to stick me in the small bridesmaid dressing room that already was being used by a couple girls. After the owner told her to take me downstairs, she did begrudgingly. She stated that they saved that area for new brides, which is somewhat understandable during a rush, but the majority of dressing rooms were open and clear! There were only two other brides trying on dresses and one was trying on a dress she had purchased, just like I was trying to do. I feel that, although BB is a great store, I think my experience with Paola really gave me a negative final note there. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
11/12/2005
4.2/5.0
Absolutely fabulous and personal boutique with a wide selection
Absolutely fabulous and personal boutique with a wide selection
Absolutely fabulous and personal boutique with a wide selection Read less
Services Used: Dress & Attire, Jewelry
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Rachael
Wedding:
8/11/2012
4.1/5.0
If you want a good quality dress and you don't want to settle for something because you can't find anything else, go here. I went several places before and had absolutely no luck and I ended up trying on 9 different dresses that I loved. Such a huge selection! The only thing that was inconvenient was how long it took to get the dress, you'll need to get started early and make sure you call on the date that they tell you the dress will arrive, mine was actually 2 weeks late! But since my dress was still being made in china, I blame china. The store was great the service was great and the dress was what I always wanted. Thank you Bridal Boutique!
If you want a good quality dress and you don't want to settle for something because you can't find anything else, go here. Read more...
If you want a good quality dress and you don't want to settle for something because you can't find anything else, go here. I went several places before and had absolutely no luck and I ended up trying on 9 different dresses that I loved. Such a huge selection! The only thing that was inconvenient was how long it took to get the dress, you'll need to get started early and make sure you call on the date that they tell you the dress will arrive, mine was actually 2 weeks late! But since my dress was still being made in china, I blame china. The store was great the service was great and the dress was what I always wanted. Thank you Bridal Boutique! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Thanks so much Rachael for the sweet review! We are so happy that your dress was perfect and you had a good experience at our boutique! Please let us know if you need anything else! We also do Wedding Gown Preservation so keep us in mind for that!
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K.S.
Wedding:
6/20/2008
4.1/5.0
Bridal Boutique has been around for so many years. I have bought my 1st pageant dress from them and this is where I went for my bridesmaid dresses. I enjoyed working with the staff at Bridal Boutique they were very helpful. I like the fact they were flexible with payments and even recommended an outstanding seamstress. Thank you for all your help.
Bridal Boutique has been around for so many years. I have bought my 1st pageant dress from them and this is where I went Read more...
Bridal Boutique has been around for so many years. I have bought my 1st pageant dress from them and this is where I went for my bridesmaid dresses. I enjoyed working with the staff at Bridal Boutique they were very helpful. I like the fact they were flexible with payments and even recommended an outstanding seamstress. Thank you for all your help. Read less
Services Used: Dress & Attire
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mok721
Wedding:
6/7/2008
4.1/5.0
This is a very small boutique but with a great taste.
This is a very small boutique but with a great taste.
This is a very small boutique but with a great taste. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
5/12/2007
4.1/5.0
The store is pretty and has a great selection and a good price range. The service is also wonderful - everyone is very sweet and helpful.
The store is pretty and has a great selection and a good price range. The service is also wonderful - everyone is very Read more...
The store is pretty and has a great selection and a good price range. The service is also wonderful - everyone is very sweet and helpful. Read less
Services Used: Dress & Attire
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Natalie
Wedding:
9/14/2013
4.0/5.0
I went to several different bridal gown stores on the hunt for my perfect dress. After trying on about 50 different dresses at 6 other boutiques I decided to go to Bridal Boutique of Lewisville despite the negative feedback I received from friends and reading reviews for this place. We set-up an appointment so when we showed up we were helped right away. We eneded up being helped from the owners daughter we soon found out. She was amazing! Super nice, patient, and helpful. She actually picked out my wedding dress for me based on my wants, needs, & style I was wanting. Finally after my long hunt i found the dress of my dreams! I was soon knocked off my wedding wonderland high after my dress was back from the supplier and ready to be picked up or sent in for alterations. I get a very rude call from the store informing my dress was ready. The girls who answer the phones are not personable, very impatient, and made me feel that now that they already have my business im no longer a priority. I decided to hurry up, pick up my dress and get my alterations else where. Somewhere i actually feel like my business is wanted. While i was picking up my dress my mom wondered upstairs to look for a dress for herself. The nicest young lady helped us out. She ended up buy a MOB dress that day. I would have rated this place a 5 based on the service we had in the actual store but due to the horrible customer service we had over the phone on several occasions... 4 seemed pretty fair!
I went to several different bridal gown stores on the hunt for my perfect dress. After trying on about 50 different Read more...
I went to several different bridal gown stores on the hunt for my perfect dress. After trying on about 50 different dresses at 6 other boutiques I decided to go to Bridal Boutique of Lewisville despite the negative feedback I received from friends and reading reviews for this place. We set-up an appointment so when we showed up we were helped right away. We eneded up being helped from the owners daughter we soon found out. She was amazing! Super nice, patient, and helpful. She actually picked out my wedding dress for me based on my wants, needs, & style I was wanting. Finally after my long hunt i found the dress of my dreams! I was soon knocked off my wedding wonderland high after my dress was back from the supplier and ready to be picked up or sent in for alterations. I get a very rude call from the store informing my dress was ready. The girls who answer the phones are not personable, very impatient, and made me feel that now that they already have my business im no longer a priority. I decided to hurry up, pick up my dress and get my alterations else where. Somewhere i actually feel like my business is wanted. While i was picking up my dress my mom wondered upstairs to look for a dress for herself. The nicest young lady helped us out. She ended up buy a MOB dress that day. I would have rated this place a 5 based on the service we had in the actual store but due to the horrible customer service we had over the phone on several occasions... 4 seemed pretty fair! Read less
Services Used: Dress & Attire
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mhitchings
Wedding:
10/21/2011
4.0/5.0
I absolutely LOVED my wedding dress! I would not change it for the world! The dress was beautiful! I would have liked a little bit more personalized attention there. They seem to be too busy to handle individuals in a personal way. I made an appointment to pick out my dress on a Friday and it was not very busy, but I still did not get a hole lot of personal attention. When I picked up my dress, it was on a Saturday and luckily I brought my sister-in-law with me. Otherwise, I would have had no one to button me up or give me the ok.
I absolutely LOVED my wedding dress! I would not change it for the world! The dress was beautiful! I would have liked a Read more...
I absolutely LOVED my wedding dress! I would not change it for the world! The dress was beautiful! I would have liked a little bit more personalized attention there. They seem to be too busy to handle individuals in a personal way. I made an appointment to pick out my dress on a Friday and it was not very busy, but I still did not get a hole lot of personal attention. When I picked up my dress, it was on a Saturday and luckily I brought my sister-in-law with me. Otherwise, I would have had no one to button me up or give me the ok. Read less
Services Used: Dress & Attire
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Amber
Wedding:
12/28/2007
3.9/5.0
I shopped at this store for the experience. I loved going in and having people wait on you and help get it all together. I loved my dress! It is absolutely beautiful and I paid a lot of money for it. Some of the staff were amazing but some left something to be desired. I paid the extra money for the experience and I wanted a little bit more than what I got. I got my dress steamed before my wedding and then they crammed it back into the bag which left me to have to steam it again on my wedding day. I had to carry it out myself and dresses are very heavy and delicate.
My dress and accessories were amazing, I loved them. The service lacked.
I shopped at this store for the experience. I loved going in and having people wait on you and help get it all together. I Read more...
I shopped at this store for the experience. I loved going in and having people wait on you and help get it all together. I loved my dress! It is absolutely beautiful and I paid a lot of money for it. Some of the staff were amazing but some left something to be desired. I paid the extra money for the experience and I wanted a little bit more than what I got. I got my dress steamed before my wedding and then they crammed it back into the bag which left me to have to steam it again on my wedding day. I had to carry it out myself and dresses are very heavy and delicate.
My dress and accessories were amazing, I loved them. The service lacked. Read less
Services Used: Dress & Attire
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ean0003
Wedding:
8/16/2008
3.8/5.0
the service by the boutique it self was good. But everything else was a mess! My dress was three months late. Thank goodness I ordered it in plenty of time. Make sure you shop around for seamstresses for your alterations. I went with someone that the Bridal Boutique used for all of their alterations out of convenience and it wasn't that great of an experience. Donna was the one who did my dress and it was a constant battle with her to get her to do any alterations period! My dress was over two inches to big in the waist and she didn't want to touch it! She stated that she didn't think that there was anything more that she could do to it! To make a long story short, she ended up walking out on me with a dress that still didn't fit properly 4 days before my wedding!! Luckly my mother-in-law is an excellent seamstress and was able to save the day and make it fit properly for the big day!!
the service by the boutique it self was good. But everything else was a mess! My dress was three months late. Thank Read more...
the service by the boutique it self was good. But everything else was a mess! My dress was three months late. Thank goodness I ordered it in plenty of time. Make sure you shop around for seamstresses for your alterations. I went with someone that the Bridal Boutique used for all of their alterations out of convenience and it wasn't that great of an experience. Donna was the one who did my dress and it was a constant battle with her to get her to do any alterations period! My dress was over two inches to big in the waist and she didn't want to touch it! She stated that she didn't think that there was anything more that she could do to it! To make a long story short, she ended up walking out on me with a dress that still didn't fit properly 4 days before my wedding!! Luckly my mother-in-law is an excellent seamstress and was able to save the day and make it fit properly for the big day!! Read less
Services Used: Dress & Attire
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consternation
Wedding:
1/2/2010
3.5/5.0
The saleswoman who worked with me showed me dresses that I never would have picked out on my own, and it was one of those that made my MOH cry when I came out of the dressing room. Since I never would have found it on my own, I bought it from the shop, even though I could have found it cheaper online (if I could have found it online, since they only tell you the designer, not which dress you are trying on, and don't allow pictures). They also let me try on the sample dress to show my mom (who lives out of state) on a busy Saturday, which was very nice of them. The saleswoman also showed me some accessories that I wouldn't have thought of, which complemented the dress nicely.
The saleswoman who worked with me showed me dresses that I never would have picked out on my own, and it was one of those Read more...
The saleswoman who worked with me showed me dresses that I never would have picked out on my own, and it was one of those that made my MOH cry when I came out of the dressing room. Since I never would have found it on my own, I bought it from the shop, even though I could have found it cheaper online (if I could have found it online, since they only tell you the designer, not which dress you are trying on, and don't allow pictures). They also let me try on the sample dress to show my mom (who lives out of state) on a busy Saturday, which was very nice of them. The saleswoman also showed me some accessories that I wouldn't have thought of, which complemented the dress nicely. Read less
Services Used: Dress & Attire
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Lara
Wedding:
3/1/2014
3.4/5.0
This boutique has a nice selection of dresses, even for plus-size...which is great for me because so many places didn't have plus-size dresses for me to try on. They are polite and helpful but they always seemed a little dismissive of me. When I went to pick up my dress the girl helping me was quite rude (she wasn't the one to help me initially). I think every experience will vary but for me it wasn't that great. I did find my perfect dress there which certainly takes the sting out of anything negative.
This boutique has a nice selection of dresses, even for plus-size...which is great for me because so many places didn't Read more...
This boutique has a nice selection of dresses, even for plus-size...which is great for me because so many places didn't have plus-size dresses for me to try on. They are polite and helpful but they always seemed a little dismissive of me. When I went to pick up my dress the girl helping me was quite rude (she wasn't the one to help me initially). I think every experience will vary but for me it wasn't that great. I did find my perfect dress there which certainly takes the sting out of anything negative. Read less
Services Used: Dress & Attire
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Evellyn.R
Wedding:
10/9/2008
3.4/5.0
It was a ok place
It was a ok place
It was a ok place Read less
Services Used: Dress & Attire
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CDERich
Wedding:
3/10/2012
3.2/5.0
My dress from here was a great deal but this place is very difficult to deal with. First of all, they still use a paper file system so it's hard for them to find your information, they constantly lost my bridesmaids information when they came to get fitted and it took them forever to send in the groomsmens' tuxes. This place is a great value and it's convenient because it's a one stop shop but just be aware that they are a tad bit disorganized.
My dress from here was a great deal but this place is very difficult to deal with. First of all, they still use a paper Read more...
My dress from here was a great deal but this place is very difficult to deal with. First of all, they still use a paper file system so it's hard for them to find your information, they constantly lost my bridesmaids information when they came to get fitted and it took them forever to send in the groomsmens' tuxes. This place is a great value and it's convenient because it's a one stop shop but just be aware that they are a tad bit disorganized. Read less
Services Used: Dress & Attire
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Megan
Wedding:
10/18/2014
3.1/5.0
Very happy with my dress! Just wish I hadn't felt as rushed.
Very happy with my dress! Just wish I hadn't felt as rushed.
Very happy with my dress! Just wish I hadn't felt as rushed. Read less
Services Used: Dress & Attire
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Mary
Wedding:
12/31/2008
3.0/5.0
The staff is friendly, yet at times, not everyone who works their seems fully trained and aware of what to do. It's a nice shop, but seems disorganized. Sometimes the communication would be good, other times terrible. Maybe since I got married during the holiday season, things were a little off. Either way, I was very stressed with them towards the end when things were not delivered or ordered yet. I ordered everything through them thinking that I was doing myself and my bridesmaids a favor. Including the tuxes. In the end everything turned out beautiful, but towards the end was VERY stressful, which I hated. The seamstress they recommended was terrible and had also put me into a stressful state only a few days before the wedding. I'm not sure if I would recommend them.
The staff is friendly, yet at times, not everyone who works their seems fully trained and aware of what to do. It's a nice Read more...
The staff is friendly, yet at times, not everyone who works their seems fully trained and aware of what to do. It's a nice shop, but seems disorganized. Sometimes the communication would be good, other times terrible. Maybe since I got married during the holiday season, things were a little off. Either way, I was very stressed with them towards the end when things were not delivered or ordered yet. I ordered everything through them thinking that I was doing myself and my bridesmaids a favor. Including the tuxes. In the end everything turned out beautiful, but towards the end was VERY stressful, which I hated. The seamstress they recommended was terrible and had also put me into a stressful state only a few days before the wedding. I'm not sure if I would recommend them. Read less
Services Used: Dress & Attire
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Dena
Wedding:
2/26/2011
2.8/5.0
I had an amazing wedding gown and they have the best selection in town. Literally, hundreds - maybe thousands - of gowns to try on. My out-of-state bridesmaids received each other's dresses. When they called the store, they were placed on hold or never received a call back. The boutique's solution was for the girls to mail them to each other and no refund of shipping costs were offered. The sales girl I worked with a couple of times is self-consumed and inappropriate.
I had an amazing wedding gown and they have the best selection in town. Literally, hundreds - maybe thousands - of gowns Read more...
I had an amazing wedding gown and they have the best selection in town. Literally, hundreds - maybe thousands - of gowns to try on. My out-of-state bridesmaids received each other's dresses. When they called the store, they were placed on hold or never received a call back. The boutique's solution was for the girls to mail them to each other and no refund of shipping costs were offered. The sales girl I worked with a couple of times is self-consumed and inappropriate. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

I am sorry that your bridesmaids were sent the wrong dresses. Please call me for a refund of the shipping costs. Also could you let me know who the sales associate was please. Thank You, Caroline
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Private User
Wedding:
4/27/2014
2.5/5.0
This boutique is great in that they have a VERY large selection! However, I was a bit disappointed at the lack of professionalism and hospitality that I experienced there gown shopping. Typically when you try on $3,000+ designer gowns, there is a level of service that goes along with it. For one, we drove an hour just to be there. The whole time we were not offered an iced beverage, not even water, and it was almost 100 degrees outside. I felt like our needs were not anticipated. Also, an employee literally walked in on me in the restroom to grab a towel, and thought nothing of it. I did not even receive an apology. How awkward and embarrassing. While trying on gowns I received little input from the stylist regarding the fit and look of the gown, she seemed like her mind was elsewhere. Although I did find several gowns that I liked, I told them that I would think about it and contact them in a few days (as most brides do). I never received a follow-up or thank you for visiting. Trying on gowns and finding the ONE is an experience that I have dreamed about since I was a little girl. I just did not have that there.
This boutique is great in that they have a VERY large selection! However, I was a bit disappointed at the lack of Read more...
This boutique is great in that they have a VERY large selection! However, I was a bit disappointed at the lack of professionalism and hospitality that I experienced there gown shopping. Typically when you try on $3,000+ designer gowns, there is a level of service that goes along with it. For one, we drove an hour just to be there. The whole time we were not offered an iced beverage, not even water, and it was almost 100 degrees outside. I felt like our needs were not anticipated. Also, an employee literally walked in on me in the restroom to grab a towel, and thought nothing of it. I did not even receive an apology. How awkward and embarrassing. While trying on gowns I received little input from the stylist regarding the fit and look of the gown, she seemed like her mind was elsewhere. Although I did find several gowns that I liked, I told them that I would think about it and contact them in a few days (as most brides do). I never received a follow-up or thank you for visiting. Trying on gowns and finding the ONE is an experience that I have dreamed about since I was a little girl. I just did not have that there. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

We are very sorry that you felt that our service at our boutique did not meet your expectations. We try our very hardest to make sure each and every bride that comes through our door is treated exceptionally as it is a special time in every girls life.. to find their dream dress. We sincerely apologize for your experience as what you experienced is not typical of our boutique. We wish you the best of luck with your wedding and the planning process.
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Beb1988
Wedding:
4/23/2011
2.5/5.0
The dress I purchased from Bridal Boutique was absolutely stunning. The veil I ordered through them as well was! However, they gave me the wrong veil two times in a row and asked me if I was sure that it was wrong. The groomsmen ordered their suits from there as well as the groom, and the grooms pants were too short. They had to rush deliver the right size a couple of days before the wedding. The also stated that all groomsmen had not given them their sizes or been fitted so they would not order the suits. Upon my husband going through the list of people, they realized they had misplaced some of the information and they did in fact have all the sizes. So, they finally ordered. The bridesmaids ordered their dresses through them, and 1 bridesmaid had a stain on her dress upon receiving it (and was insulted by the staff) and 1 had an assymentrical dress (which wasn't the style).
The dress I purchased from Bridal Boutique was absolutely stunning. The veil I ordered through them as well was! However, Read more...
The dress I purchased from Bridal Boutique was absolutely stunning. The veil I ordered through them as well was! However, they gave me the wrong veil two times in a row and asked me if I was sure that it was wrong. The groomsmen ordered their suits from there as well as the groom, and the grooms pants were too short. They had to rush deliver the right size a couple of days before the wedding. The also stated that all groomsmen had not given them their sizes or been fitted so they would not order the suits. Upon my husband going through the list of people, they realized they had misplaced some of the information and they did in fact have all the sizes. So, they finally ordered. The bridesmaids ordered their dresses through them, and 1 bridesmaid had a stain on her dress upon receiving it (and was insulted by the staff) and 1 had an assymentrical dress (which wasn't the style). Read less
Services Used: Dress & Attire
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L
Wedding:
10/19/2014
2.4/5.0
The experience overall trying on wedding gowns was great. My bridal consultant, Shelby, was energetic and fairly knowledgable about the gowns. Slightly negative experience while there was that a couple of my gowns would get snatched by other consultants and Shelby had to track them down- took away from the experience, in my opinion.

I never intended to buy my gown here since negative reviews I read were consistently regarding delivery issues, sizing and alterations and the Better Business Bureau rating is a D-. When I replied to the boutique's email survey asking about my experience I stated the above and in response, the owner Caroline Berend emailed me back in what was a rather defensive and unprofessional manner stating "I would love to give you a background into review websites such as the BBB.  This "service" has contacted us several times to let us know that if we pay their monthly fee, they will remove our bad reviews and replace them with good ones.  Also, if you visit Yelp you will find that around 95 of our really good reviews have been "filtered' by their "alga rhythm" process. " and "There are brides and bridesmaids that order wrong sizes every day because they are going to loose weight, then they don't and wonder why their dress doesn't fit. Girls loose weight, gain weight, are on their period, started working out with a trainer, got a boob job. Believe me we have heard it all but it is still our fault when their dress doesn't fit!" So, buyer beware- you are apparently in the wrong here and the business is not if something goes awry. (The above is copied directly from the owner's email.)

One last thing, after trying on one of the gowns at another boutique, I was shocked that the sample at Bridal Boutique had missing layers in the skirt (tulle and satin) and some decorative jewel accent was removed. It almost seems like they canabalized the sample.
The experience overall trying on wedding gowns was great. My bridal consultant, Shelby, was energetic and fairly Read more...
The experience overall trying on wedding gowns was great. My bridal consultant, Shelby, was energetic and fairly knowledgable about the gowns. Slightly negative experience while there was that a couple of my gowns would get snatched by other consultants and Shelby had to track them down- took away from the experience, in my opinion.

I never intended to buy my gown here since negative reviews I read were consistently regarding delivery issues, sizing and alterations and the Better Business Bureau rating is a D-. When I replied to the boutique's email survey asking about my experience I stated the above and in response, the owner Caroline Berend emailed me back in what was a rather defensive and unprofessional manner stating "I would love to give you a background into review websites such as the BBB.  This "service" has contacted us several times to let us know that if we pay their monthly fee, they will remove our bad reviews and replace them with good ones.  Also, if you visit Yelp you will find that around 95 of our really good reviews have been "filtered' by their "alga rhythm" process. " and "There are brides and bridesmaids that order wrong sizes every day because they are going to loose weight, then they don't and wonder why their dress doesn't fit. Girls loose weight, gain weight, are on their period, started working out with a trainer, got a boob job. Believe me we have heard it all but it is still our fault when their dress doesn't fit!" So, buyer beware- you are apparently in the wrong here and the business is not if something goes awry. (The above is copied directly from the owner's email.)

One last thing, after trying on one of the gowns at another boutique, I was shocked that the sample at Bridal Boutique had missing layers in the skirt (tulle and satin) and some decorative jewel accent was removed. It almost seems like they canabalized the sample. Read less
Services Used: Dress & Attire
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christinag
Wedding:
2/14/2011
2.4/5.0
I really thought going to a boutique in Lewisville would be better than in the big city of Dallas. But I was mistaken. I was on a short time table so I was rushed from the beginning. Then when I went to order my dress it was in the wrong size, making it necessary to be altered two days before my wedding. Too much stress that could have been avoided. Luckily my dress came out beautiful but I felt like once they got my money they wanted to get rid of me as fast as they could. They could be a little more personal and professional throughout the ENTIRE process. Brides have enough to worry about. I will not reccommend the Bridal Boutique.
I really thought going to a boutique in Lewisville would be better than in the big city of Dallas. But I was mistaken. I Read more...
I really thought going to a boutique in Lewisville would be better than in the big city of Dallas. But I was mistaken. I was on a short time table so I was rushed from the beginning. Then when I went to order my dress it was in the wrong size, making it necessary to be altered two days before my wedding. Too much stress that could have been avoided. Luckily my dress came out beautiful but I felt like once they got my money they wanted to get rid of me as fast as they could. They could be a little more personal and professional throughout the ENTIRE process. Brides have enough to worry about. I will not reccommend the Bridal Boutique. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Christina ordered her dress on October 10, 2010. We recommended a "rush" on her dress because her wedding was Feb 14th and the original ship date was Feb 7, 2011!! Her response after explaining to her for about 20 minutes was "ehh it'll be ok". On October 6 she called back and we changed it to a rush with a ship date of 1/24/11. Her dress came in on 1/24, which was early, in the size she measured and agreed to. She had 16 days to alter the gown which she knew upon placing the order. We would never be inconsiderate to any bride and in this case we did everything we could for Christina to get her gown earlier than expected... we checked on it weekly to see if it happened to arrive early in the Maggie Sottero warehouse. In no way did we rush you out of here after taking your money and I, Caroline, the owner of Bridal Boutique, am sorry you felt that way. This is in no way a fair review to our boutique as we did everything we could to get you the dress YOU WANTED.
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Kamwin
Wedding:
11/5/2011
1.6/5.0
I was very disappointed with the Bridal Boutique of Lewisville. The only positive thing was the wonderful lady that helped me find my dress! She was very caring and enthusiastic. Beside her I wouldn't recommend this store to anyone! I had a short time till my wedding and we had to rush order my dress. The store "claimed" that I would have my dress in 4-6 weeks. By the end of week 6 I hadn't heard anything from the store so I called to get an update. They told me it would be another month till my dress came in!!!! I got married in a month!!! My bridal portraits were in 2 weeks and I still had to get my dressed hemmed. I called another bridal store and gave them my dress and my size and asked if they had to order it when it could be in... they told me 3 days! I called bridal boutique and told them what I found out. They told me there was no way that was possible and I just had to wait. I asked to speak to the manager about the situation. She was very rude and told me she would call back. An hour later I received a call explaining to me that someone made a mistake and my dress will be there in 3 days. When I finally went in to pick up my dress they were beyond rude and wouldn't help me try my dress on before I left the store. I was very dissappointed with their customer service and lack of professionalism. I would not recommend this location to anyone looking for their dream dress! It was a load of stress that could have been avoided! The only reason I gave a 3 star for value is because I loved my dress but that reflects more on the designer than the store!
I was very disappointed with the Bridal Boutique of Lewisville. The only positive thing was the wonderful lady that helped Read more...
I was very disappointed with the Bridal Boutique of Lewisville. The only positive thing was the wonderful lady that helped me find my dress! She was very caring and enthusiastic. Beside her I wouldn't recommend this store to anyone! I had a short time till my wedding and we had to rush order my dress. The store "claimed" that I would have my dress in 4-6 weeks. By the end of week 6 I hadn't heard anything from the store so I called to get an update. They told me it would be another month till my dress came in!!!! I got married in a month!!! My bridal portraits were in 2 weeks and I still had to get my dressed hemmed. I called another bridal store and gave them my dress and my size and asked if they had to order it when it could be in... they told me 3 days! I called bridal boutique and told them what I found out. They told me there was no way that was possible and I just had to wait. I asked to speak to the manager about the situation. She was very rude and told me she would call back. An hour later I received a call explaining to me that someone made a mistake and my dress will be there in 3 days. When I finally went in to pick up my dress they were beyond rude and wouldn't help me try my dress on before I left the store. I was very dissappointed with their customer service and lack of professionalism. I would not recommend this location to anyone looking for their dream dress! It was a load of stress that could have been avoided! The only reason I gave a 3 star for value is because I loved my dress but that reflects more on the designer than the store! Read less
Services Used: Dress & Attire
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Gina
Wedding:
4/25/2009
1.5/5.0
Ordered my dress, put a rush on it, came in on time, but they didn't call me to tell me, I had to call them! Staff is friendly until you have a request or question, they never went out of their way to help me when we were having problems with the BM orders, all I ever heard from their staff was, "Sorry, but..."

Crowded store, they have a large selection, but the experience isn't ideal and definitely not professional. They made a lot of promises about what could be altered, but when I took it to a seamstress, I found out otherwise.

I was very disapointed that they nickel and dimed me when it came to ordering my BM, MOB and FG dresses, gave me 15% off the dresses but not the sashes that came with them! Charged me for shipping the dresses to the shop as well as to the girls...so I got charged for shipping TWICE! Really feels like a rip-off! Some BMs got charged one price, and others a different price!! BEWARE, they have reasonable prices but they try to make their money in other ways!
Ordered my dress, put a rush on it, came in on time, but they didn't call me to tell me, I had to call them! Staff is Read more...
Ordered my dress, put a rush on it, came in on time, but they didn't call me to tell me, I had to call them! Staff is friendly until you have a request or question, they never went out of their way to help me when we were having problems with the BM orders, all I ever heard from their staff was, "Sorry, but..."

Crowded store, they have a large selection, but the experience isn't ideal and definitely not professional. They made a lot of promises about what could be altered, but when I took it to a seamstress, I found out otherwise.

I was very disapointed that they nickel and dimed me when it came to ordering my BM, MOB and FG dresses, gave me 15% off the dresses but not the sashes that came with them! Charged me for shipping the dresses to the shop as well as to the girls...so I got charged for shipping TWICE! Really feels like a rip-off! Some BMs got charged one price, and others a different price!! BEWARE, they have reasonable prices but they try to make their money in other ways! Read less
Services Used: Dress & Attire
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Meagan
Wedding:
1/19/2012
1.2/5.0
DO NOT buy your dress from them!! I purchased my wedding dress from them back in August. I was told that it would be in at the end of December. Well, it did come in but there was a snag in the dress. They sent it back and told me that it would take 6 weeks to get a new one in and to expect my first fitting around (February 16th). I called today and they informed me that my dress hasn't even been shipped, but they "PROMISED" it will come be here on March 8th. To make a long story short, I have had a negative experience. I bought my dress 6 months ago from them and it's still not in. When I told them that my bridal portraits are next month, they act like it's no big deal. I honestly feel like I've been lied to so many times by them. Instead of being honest with me, they like to sugar coat the story to please you and they will tell you what you want to hear. Also, they NEVER once called me to let me inform me that my dress was not in and not to bother coming down for my scheduled appointment. Luckily, I called them the day before to see if my dress had ever arrived because I live 3 hours away from the boutique.
DO NOT buy your dress from them!! I purchased my wedding dress from them back in August. I was told that it would be in at Read more...
DO NOT buy your dress from them!! I purchased my wedding dress from them back in August. I was told that it would be in at the end of December. Well, it did come in but there was a snag in the dress. They sent it back and told me that it would take 6 weeks to get a new one in and to expect my first fitting around (February 16th). I called today and they informed me that my dress hasn't even been shipped, but they "PROMISED" it will come be here on March 8th. To make a long story short, I have had a negative experience. I bought my dress 6 months ago from them and it's still not in. When I told them that my bridal portraits are next month, they act like it's no big deal. I honestly feel like I've been lied to so many times by them. Instead of being honest with me, they like to sugar coat the story to please you and they will tell you what you want to hear. Also, they NEVER once called me to let me inform me that my dress was not in and not to bother coming down for my scheduled appointment. Luckily, I called them the day before to see if my dress had ever arrived because I live 3 hours away from the boutique. Read less
Services Used: Dress & Attire
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Private User
Wedding:
7/25/2014
1.1/5.0
I shopped there in November for a black-tie event with absolutely zero follow-up from the salesperson on the dress I had wanted to order. I was surprised since I told her I would be back in a few months to shop for my wedding dress.

So I make an appointment this time with a different stylist. The receptionist asks my budget on the phone and I explain that I would like to stay as close to $1000 as possible since this is my second marriage and I am searching for more of a destination dress. Her response, "Oh....well OUR dresses START at $1000."

So I bring my girlfriend in with me and I have never been treated so poorly by a salesperson in my life. I was rushed through the gowns one after the other. My girlfriend even commented to me that she felt we were being pushed out of there or we were keeping her from getting of work. Now I know what Julia Roberts felt like on Rodeo Drive.

The salesperson had it within her power to convince me spend more than what I told the receptionist. I have the means.
I shopped there in November for a black-tie event with absolutely zero follow-up from the salesperson on the dress I had Read more...
I shopped there in November for a black-tie event with absolutely zero follow-up from the salesperson on the dress I had wanted to order. I was surprised since I told her I would be back in a few months to shop for my wedding dress.

So I make an appointment this time with a different stylist. The receptionist asks my budget on the phone and I explain that I would like to stay as close to $1000 as possible since this is my second marriage and I am searching for more of a destination dress. Her response, "Oh....well OUR dresses START at $1000."

So I bring my girlfriend in with me and I have never been treated so poorly by a salesperson in my life. I was rushed through the gowns one after the other. My girlfriend even commented to me that she felt we were being pushed out of there or we were keeping her from getting of work. Now I know what Julia Roberts felt like on Rodeo Drive.

The salesperson had it within her power to convince me spend more than what I told the receptionist. I have the means. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

We are very sorry that this happened and feel this way. We would never want a customer to leave our store with this type of feeling. Please let us know if we can earn your business back. We wish you the best of luck.
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Allie
Wedding:
11/5/2012
1.1/5.0
I am not sure how I was the unlucky one to have such a horrible experience with this vendor. It began the second I walked in the door, to an overly packed store, stressed out staff, and crowded dressing area. The sales girl didn't even try to help me find dresses, just pointed me to the racks to pick some out. I had to ask where to start based on my budget & appropriate sizing. Then my mom & my friend were stuck holding the dresses that I selected to try on - it took a long time for the sales girl to come back and take them to the dressing room.

There were 6 or 7 brides trying on dresses in a very tiny space. One three way mirror (which was being occupied by a true Texas belle who was NOT sharing), and a couple of single mirrors on side walls. I share the single mirrors with 2 other brides.

The staff was rude to my mother and my friend, asking them to move chairs three different times. Other brides and their entourages were offered champagne and snacks, though it wasn't offered to us at any point.

I found a dress I loved, and wish I hadn't gotten caught up in the excitement - I ordered it, and have regretted giving this place my business ever since.

I hoped that the situation would be different when my dress came in and I went to pick it up. Nope. Equally impersonal staff - they never called me by name. They passed me through 3 different sales staff to try on my dress, and were overall rude.

The last insult was that they told me as I'm ready to pay my balance and walk out with my dress, that I cannot pay with a check. Excuse me? Would have been nice to know that before I made these arrangements. It took some stare downs with the staff before they agreed to take the check (is it a high check number? yes. and gee - I paid the deposit with the same account/check).

Needless to say I raced out of there with my dress and will be having alterations done elsewhere. I really do regret buying my dress from them. Yes, they have a great selection, but the whole process was more like a cattle call than a bridal salon. Horrific.
I am not sure how I was the unlucky one to have such a horrible experience with this vendor. It began the second I walked Read more...
I am not sure how I was the unlucky one to have such a horrible experience with this vendor. It began the second I walked in the door, to an overly packed store, stressed out staff, and crowded dressing area. The sales girl didn't even try to help me find dresses, just pointed me to the racks to pick some out. I had to ask where to start based on my budget & appropriate sizing. Then my mom & my friend were stuck holding the dresses that I selected to try on - it took a long time for the sales girl to come back and take them to the dressing room.

There were 6 or 7 brides trying on dresses in a very tiny space. One three way mirror (which was being occupied by a true Texas belle who was NOT sharing), and a couple of single mirrors on side walls. I share the single mirrors with 2 other brides.

The staff was rude to my mother and my friend, asking them to move chairs three different times. Other brides and their entourages were offered champagne and snacks, though it wasn't offered to us at any point.

I found a dress I loved, and wish I hadn't gotten caught up in the excitement - I ordered it, and have regretted giving this place my business ever since.

I hoped that the situation would be different when my dress came in and I went to pick it up. Nope. Equally impersonal staff - they never called me by name. They passed me through 3 different sales staff to try on my dress, and were overall rude.

The last insult was that they told me as I'm ready to pay my balance and walk out with my dress, that I cannot pay with a check. Excuse me? Would have been nice to know that before I made these arrangements. It took some stare downs with the staff before they agreed to take the check (is it a high check number? yes. and gee - I paid the deposit with the same account/check).

Needless to say I raced out of there with my dress and will be having alterations done elsewhere. I really do regret buying my dress from them. Yes, they have a great selection, but the whole process was more like a cattle call than a bridal salon. Horrific. Read less
Services Used: Dress & Attire
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resa
Wedding:
9/1/2012
1.0/5.0
Please be aware that this vender, Bridal boutique of Lewisville has got to be defiantly writhing their own reviews.
Please be aware that this vender, Bridal boutique of Lewisville has got to be defiantly writhing their own reviews.
Please be aware that this vender, Bridal boutique of Lewisville has got to be defiantly writhing their own reviews. Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

Resa, I am not sure why you would write this as we do not write our own reviews. Our lovely brides do and we appreciate each and every one of them. I am sorry you feel like you had a bad experience. Bridal Boutique does its best to go above and beyond for our brides and their bridal party.

Amy Berend
Bridal Boutique
972-219-8500
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Anonymous
Wedding:
2+ years ago
1.0/5.0
While they do have a huge selection of dresses, the customer service at Bridal Boutique is HORRIBLE! My dress came in the last possible week that they said it would be there, and rather than calling me like they said they would, they sent me an email. When I tried to make an appointment for alterations, there was a lot of confusion. I ended up talking to one of the managers and she was very rude and condescending. When I confronted her about it she got very defensive. I am not a confrontational person, so it was very difficult for me to stand up for myself. In my mind, this is not how you treat your customers! I'm trying to find a dress somewhere else off the rack, but I'm afraid that it might be too late. Besides I've already paid them half of the balance for the dress. I will definitely be getting the alterations done somewhere else. Now I will have very negative feelings when I put on my dress, and that should not be the case on such a special day like your wedding day. Trust me, do not do business with them. Once they have your deposit...customer service goes out the window!
While they do have a huge selection of dresses, the customer service at Bridal Boutique is HORRIBLE! My dress came in the Read more...
While they do have a huge selection of dresses, the customer service at Bridal Boutique is HORRIBLE! My dress came in the last possible week that they said it would be there, and rather than calling me like they said they would, they sent me an email. When I tried to make an appointment for alterations, there was a lot of confusion. I ended up talking to one of the managers and she was very rude and condescending. When I confronted her about it she got very defensive. I am not a confrontational person, so it was very difficult for me to stand up for myself. In my mind, this is not how you treat your customers! I'm trying to find a dress somewhere else off the rack, but I'm afraid that it might be too late. Besides I've already paid them half of the balance for the dress. I will definitely be getting the alterations done somewhere else. Now I will have very negative feelings when I put on my dress, and that should not be the case on such a special day like your wedding day. Trust me, do not do business with them. Once they have your deposit...customer service goes out the window! Read less
Services Used: Dress & Attire
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jatiedeman
Wedding:
5/21/2010
0.8/5.0
Extremely disappointed with the service and the professionalism (or lack thereof
) from this company. Loved all of my other vendors except this one. The purchase of the wedding dress was fine. I wanted one off the rack and after several boutiques, this one had one I loved that fit. However, I had made an appointment and there were so many people in there without appointments or they overbooked, that there was no personal service and my aunt was the one helping me in and out of the gowns. Then, they give you a 10% discount if you use them for the bridesmaid dresses but all of them are scattered, difficult to find, they didn't have up to date fabric sample boards, no samples to hand out and the dresses were over priced compared to other stores offering the same dresses. Even with an appointment there was no set person to assist us. We could not find help when needed. And then it went downhill from there. I was told that no order would be made without all 6 orders in. No returns as it is a custom dress - understandable. My girls only had one week to get orders in because the dress needed a 3 month lead time. That didn't happen. 3 girls got their orders in. 2 were out of work and the other in school and were unable to aford the nearly $165 dress. Such as life. As no orders had been officially placed, I asked to have the dress cost refunded so that I could go to a less expensive place. I was put off for almost two weeks deferred to the owner when they double charged my credit card! I called extremely upset. They were not going to refund either charge - not even the mistake which they refused to admit to. I was later emailed - not called - by the owner and told she was putting the orders for the three dresses in even though their were only 3 - not 6 - that I needed. Exasperated, I just decided to have two different dresses. Two weeks before my wedding when we are wondering where the dresses are, I'm told they NEVER ORDERED THEM. They KEPT the money, never refunded my girls, BUT ORDERED NO DRESS. Seriously!?!?! They did finally refund the money and Nordstrom's saved the day, but this place is run by some seriously unprofessional woman who lack customer service skills and business sense. DO NOT USE!
Extremely disappointed with the service and the professionalism (or lack thereof
) from this company. Loved all of my Read more...
Extremely disappointed with the service and the professionalism (or lack thereof
) from this company. Loved all of my other vendors except this one. The purchase of the wedding dress was fine. I wanted one off the rack and after several boutiques, this one had one I loved that fit. However, I had made an appointment and there were so many people in there without appointments or they overbooked, that there was no personal service and my aunt was the one helping me in and out of the gowns. Then, they give you a 10% discount if you use them for the bridesmaid dresses but all of them are scattered, difficult to find, they didn't have up to date fabric sample boards, no samples to hand out and the dresses were over priced compared to other stores offering the same dresses. Even with an appointment there was no set person to assist us. We could not find help when needed. And then it went downhill from there. I was told that no order would be made without all 6 orders in. No returns as it is a custom dress - understandable. My girls only had one week to get orders in because the dress needed a 3 month lead time. That didn't happen. 3 girls got their orders in. 2 were out of work and the other in school and were unable to aford the nearly $165 dress. Such as life. As no orders had been officially placed, I asked to have the dress cost refunded so that I could go to a less expensive place. I was put off for almost two weeks deferred to the owner when they double charged my credit card! I called extremely upset. They were not going to refund either charge - not even the mistake which they refused to admit to. I was later emailed - not called - by the owner and told she was putting the orders for the three dresses in even though their were only 3 - not 6 - that I needed. Exasperated, I just decided to have two different dresses. Two weeks before my wedding when we are wondering where the dresses are, I'm told they NEVER ORDERED THEM. They KEPT the money, never refunded my girls, BUT ORDERED NO DRESS. Seriously!?!?! They did finally refund the money and Nordstrom's saved the day, but this place is run by some seriously unprofessional woman who lack customer service skills and business sense. DO NOT USE! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

All I can say about this is that this girl is CRAZY!!!! You know people like her right?
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Marissa
Wedding:
6/14/2014
0.2/5.0
AWFUL BRIDESMAID DRESS EXPERIENCE. I bought a very expensive wedding gown from this shop and had a great experience picking it out with my mother. I was so impressed, I decided to select a bridesmaid dress from here as well. I was mistaken: my issue was with their awfully run bridesmaid department. As I read the reviews, I can now see I am not the only one to have suffered with this company. My sales associate failed to communicate additional charges I explicitly asked about in the first place and I feel I was duped. I asked about shipping and plus size charges and she brushed both of my questions off. Fast forward to a few months later, I call and ask about why the dresses hadn't been shipped to my girls, she offers to do if for the fee I asked about in the first place. When I called to speak to a manager, after sitting on hold for 10 minutes, she had a very demeaning tone and only after pleading my case for 15 minutes did she offer to try and fix the issue. She was very unprofessional especially in mentioning I made her associate cry. That was not my intention, I did not cuss or yell, I told her I was disappointed and how awful the experience had been for me. Good luck ladies!
AWFUL BRIDESMAID DRESS EXPERIENCE. I bought a very expensive wedding gown from this shop and had a great experience Read more...
AWFUL BRIDESMAID DRESS EXPERIENCE. I bought a very expensive wedding gown from this shop and had a great experience picking it out with my mother. I was so impressed, I decided to select a bridesmaid dress from here as well. I was mistaken: my issue was with their awfully run bridesmaid department. As I read the reviews, I can now see I am not the only one to have suffered with this company. My sales associate failed to communicate additional charges I explicitly asked about in the first place and I feel I was duped. I asked about shipping and plus size charges and she brushed both of my questions off. Fast forward to a few months later, I call and ask about why the dresses hadn't been shipped to my girls, she offers to do if for the fee I asked about in the first place. When I called to speak to a manager, after sitting on hold for 10 minutes, she had a very demeaning tone and only after pleading my case for 15 minutes did she offer to try and fix the issue. She was very unprofessional especially in mentioning I made her associate cry. That was not my intention, I did not cuss or yell, I told her I was disappointed and how awful the experience had been for me. Good luck ladies! Read less
Services Used: Dress & Attire
Bridal Boutique responded with the following comments:

I'm so sorry to hear your experience with us was anything less than exceptional, but we do appreciate your feedback so that we can make changes and continue to improve.
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Brad
Wedding:
5/4/2013
0.0/5.0
I recently had a chance to speak to the owner of this boutique over the phone about multiple issues that my wife's bridal party encountered during planning process. Not only was she argumentative over things that I was saying instead of listening to what was originally supposed to be constructive criticism, but she sent me back an email refuting every single thing I told her. These were not fabrications but actual cases that each bridesmaid and my wife informed me about. Her defense came down to phrases like "Well you know how girls get sometimes when their emotional"
Not only is she unfamiliar with the most elementary rules of customer service, but listening and taking heed to when people are trying to help you IMPROVE your business and your customer's experience. I am going to provide a link to the Ten Commandments of customer service. It would do them alot of good to adopt some of these policies and if you are searching for a place in the area to purchase your wedding gown or bridesmaid dresses, keep searching. This business has got some work to do.

http://marketing.about.com/od/relationshipmarketing/a/crmtopten.htm
I recently had a chance to speak to the owner of this boutique over the phone about multiple issues that my wife's bridal Read more...
I recently had a chance to speak to the owner of this boutique over the phone about multiple issues that my wife's bridal party encountered during planning process. Not only was she argumentative over things that I was saying instead of listening to what was originally supposed to be constructive criticism, but she sent me back an email refuting every single thing I told her. These were not fabrications but actual cases that each bridesmaid and my wife informed me about. Her defense came down to phrases like "Well you know how girls get sometimes when their emotional"
Not only is she unfamiliar with the most elementary rules of customer service, but listening and taking heed to when people are trying to help you IMPROVE your business and your customer's experience. I am going to provide a link to the Ten Commandments of customer service. It would do them alot of good to adopt some of these policies and if you are searching for a place in the area to purchase your wedding gown or bridesmaid dresses, keep searching. This business has got some work to do.

http://marketing.about.com/od/relationshipmarketing/a/crmtopten.htm Read less
Services Used: Dress & Attire
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Jackie Ornelas
Wedding:
10/24/2009
0.0/5.0
It was a horrible experience going to Bridal Boutique. We found great dresses for the bridesmaids and they measured all of them for their sizes. Three our of five of the dresses came back with the wrong sizes. One was sized 8 sizes larger then what she needed. All of them had to go and pay to get serious alterations. We asked for the Bridal Boutique to exchange these dresses since they were not what was ordered from them. They would not provide the exchanges or give any money back. There is a lot to deal with when planning a wedding and the large amount of stress that they added to it was unacceptable. When you go and spend as much as you are spending on something, you expect good service. They were rude and unhelpful. We suggest you go to a place that will make your experience pleasant and will make it their goal for you to walk out of their satisfied. Avoid Bridal Boutique.
It was a horrible experience going to Bridal Boutique. We found great dresses for the bridesmaids and they measured all of Read more...
It was a horrible experience going to Bridal Boutique. We found great dresses for the bridesmaids and they measured all of them for their sizes. Three our of five of the dresses came back with the wrong sizes. One was sized 8 sizes larger then what she needed. All of them had to go and pay to get serious alterations. We asked for the Bridal Boutique to exchange these dresses since they were not what was ordered from them. They would not provide the exchanges or give any money back. There is a lot to deal with when planning a wedding and the large amount of stress that they added to it was unacceptable. When you go and spend as much as you are spending on something, you expect good service. They were rude and unhelpful. We suggest you go to a place that will make your experience pleasant and will make it their goal for you to walk out of their satisfied. Avoid Bridal Boutique. Read less
Services Used: Dress & Attire

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139 West Main Street, Lewisville, TX 75057 See On Map
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