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Bridal Center

Oakdale , MN

LOCATION

Oakdale, MN US
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Dress & Attire

REVIEWS

2.7
out of 5.0
2.7/5.0
2.6/5.0
2.6/5.0
3.3/5.0
2.7/5.0
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Heather
Wedding:
10/24/2009
3.2/5.0
Advise - buy off the rack and find your own seamstress.

If you must order a dress from this retailer, please double and triple check the sizes before the ordered is placed or you may get the wrong size, color or style.
Advise - buy off the rack and find your own seamstress.

If you must order a dress from this retailer, please Read more...
Advise - buy off the rack and find your own seamstress.

If you must order a dress from this retailer, please double and triple check the sizes before the ordered is placed or you may get the wrong size, color or style. Read less
Services Used: Dress & Attire
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jamerz
Wedding:
9/12/2009
3.2/5.0
I was happy that they had the dress that I wanted, but after it was purchased they weren't as professional as they were prior to me paying for the dress. The location that I had originally purchased the dress at closed 2 weeks prior to my wedding which wasn't a major problem, but trying to get in with the hours that the new location had was a little sketchy. I also went through the seamstress that is contracted with them and she was nice, but trying to get a hold of her too was a pain. I would buy a dress from them, but take it with you and find another seamstress.
I was happy that they had the dress that I wanted, but after it was purchased they weren't as professional as they were Read more...
I was happy that they had the dress that I wanted, but after it was purchased they weren't as professional as they were prior to me paying for the dress. The location that I had originally purchased the dress at closed 2 weeks prior to my wedding which wasn't a major problem, but trying to get in with the hours that the new location had was a little sketchy. I also went through the seamstress that is contracted with them and she was nice, but trying to get a hold of her too was a pain. I would buy a dress from them, but take it with you and find another seamstress. Read less
Services Used: Dress & Attire
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Amy
Wedding:
8/15/2009
1.5/5.0
My dress was beautiful don't get me wrong, but I'm glad I had found it at a different shop first.

Everything with my dress and my bridesmaid dresses were beautiful but that's the end of the good review.

Everything with the tuxes were horrible, they kept telling me one story about when the tuxes would be in. They told my father in law a completely story and got him upset. When the tuxes did arrive my father in laws jacket was too long so he brought it back in for altering and I picked it up with the rest of them. Some of the groomsmen were told they had to pay for the full thing up front, others were told they needed a deposit. One of the problems our wedding was out of town and they assured me they had a company and usually get the measurements dead on. Well that didn't happen for my little ringbearers I wanted them to have a tie only, well they ended up ordering tie and vest and they were 2 different colors.

When we got the tuxes up to Duluth from what I was told the shop did nothing to my father in law's tux jacket, all the markings were there. There was no work done on it, my husbands tux jacket was way too small and he could barely breathe in it. All the other tuxes or the shoes didn't fit, so we had groomsmen scrambling for shoes. Not what you should be doing the day of the wedding.

Another kicker was that when I bought my dress they had me sign up for their gold program and kept telling me "oh you will get a free honeymoon if they girls order their dresses and the guys their tuxes here." There wasn't really any more info said at that point. When I went to go in for my first dress fitting I asked them about it again at that point since the wedding was coming up. She looked at me and said "well we don't have any left, I gave you a packet when you signed up with all the info in it." My bridesmaid who was with me the very first time said no and I said no it just had other papers. So then the lady was scrambling trying to see if they had any certificates left. Well she found one and gave it to me a couple of days later, but when I read the fine print it said "must be be redeemed 60 days in advance." Well it was June and there was no chance of being to be able pick a honeymoon in a day or two. I pretty much got duped on that end, especially with all the other happenings of the experience with this store.
My dress was beautiful don't get me wrong, but I'm glad I had found it at a different shop first.

Everything with Read more...
My dress was beautiful don't get me wrong, but I'm glad I had found it at a different shop first.

Everything with my dress and my bridesmaid dresses were beautiful but that's the end of the good review.

Everything with the tuxes were horrible, they kept telling me one story about when the tuxes would be in. They told my father in law a completely story and got him upset. When the tuxes did arrive my father in laws jacket was too long so he brought it back in for altering and I picked it up with the rest of them. Some of the groomsmen were told they had to pay for the full thing up front, others were told they needed a deposit. One of the problems our wedding was out of town and they assured me they had a company and usually get the measurements dead on. Well that didn't happen for my little ringbearers I wanted them to have a tie only, well they ended up ordering tie and vest and they were 2 different colors.

When we got the tuxes up to Duluth from what I was told the shop did nothing to my father in law's tux jacket, all the markings were there. There was no work done on it, my husbands tux jacket was way too small and he could barely breathe in it. All the other tuxes or the shoes didn't fit, so we had groomsmen scrambling for shoes. Not what you should be doing the day of the wedding.

Another kicker was that when I bought my dress they had me sign up for their gold program and kept telling me "oh you will get a free honeymoon if they girls order their dresses and the guys their tuxes here." There wasn't really any more info said at that point. When I went to go in for my first dress fitting I asked them about it again at that point since the wedding was coming up. She looked at me and said "well we don't have any left, I gave you a packet when you signed up with all the info in it." My bridesmaid who was with me the very first time said no and I said no it just had other papers. So then the lady was scrambling trying to see if they had any certificates left. Well she found one and gave it to me a couple of days later, but when I read the fine print it said "must be be redeemed 60 days in advance." Well it was June and there was no chance of being to be able pick a honeymoon in a day or two. I pretty much got duped on that end, especially with all the other happenings of the experience with this store. Read less
Services Used: Dress & Attire
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jenleepost
Wedding:
6/27/2009
3.5/5.0
All I can say is my dress was ABSOLUTELY beautiful!!! I am just sad I can't wear it again :) I went to the bridal center thinking I had an idea of what style of dress I wanted. When a lady pulled the dress I ended up with I thought, "no way! I will try it on just to please her." But when I tried it on, it was the ONE! It was perfect! Once I decided on the dress, it was pretty smooth sailing. One disappointment was I paid $100 extra to have it fit to my correct height as the detailing of the dress didn't really allow it to be hemmed, and when I got it back it was way too long. I had to adjust and wear higher heels than I wanted and still I stepped on it a few times but other than that the service was good.

My bridesmaids also got their dresses there and they all really loved their dresses and had no problems with the ordering. (they didn't get theirs fitted in the shop)

My 2 year old ring bearer also got his tux there and there was a problem with ordering. They ended up putting the order under the wrong wedding which was 3 months after mine and we barely got the tux in time. They had to rush order it, but again everything turned out just fine.

Overall we had very friendly service. When I walked in each time I felt like everyone there knew me and my dress and treated me like royalty!
All I can say is my dress was ABSOLUTELY beautiful!!! I am just sad I can't wear it again :) I went to the bridal center Read more...
All I can say is my dress was ABSOLUTELY beautiful!!! I am just sad I can't wear it again :) I went to the bridal center thinking I had an idea of what style of dress I wanted. When a lady pulled the dress I ended up with I thought, "no way! I will try it on just to please her." But when I tried it on, it was the ONE! It was perfect! Once I decided on the dress, it was pretty smooth sailing. One disappointment was I paid $100 extra to have it fit to my correct height as the detailing of the dress didn't really allow it to be hemmed, and when I got it back it was way too long. I had to adjust and wear higher heels than I wanted and still I stepped on it a few times but other than that the service was good.

My bridesmaids also got their dresses there and they all really loved their dresses and had no problems with the ordering. (they didn't get theirs fitted in the shop)

My 2 year old ring bearer also got his tux there and there was a problem with ordering. They ended up putting the order under the wrong wedding which was 3 months after mine and we barely got the tux in time. They had to rush order it, but again everything turned out just fine.

Overall we had very friendly service. When I walked in each time I felt like everyone there knew me and my dress and treated me like royalty! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/27/2009
5.0/5.0
Received all bridemaids and flowergirl dresses from here. Lots to choose from and varitiy of colors. Helpful staff you give in insite in this dress process. Also great deals offered.
Received all bridemaids and flowergirl dresses from here. Lots to choose from and varitiy of colors. Helpful staff you Read more...
Received all bridemaids and flowergirl dresses from here. Lots to choose from and varitiy of colors. Helpful staff you give in insite in this dress process. Also great deals offered. Read less
Services Used: Dress & Attire
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nabtmc
Wedding:
6/13/2009
4.2/5.0
I knew I'd get a non-traditional wedding dress, because I was choosing it based on my grandma's wedding slip, which was a tealength. I went to a few different dress shops, and at this one I found a perfect dress in the bridesmaid's section. The dress came quickly when it was ordered.

They have their own on-site seamstress who is very nice and good at her job, which makes alterations convenient and fun.
I knew I'd get a non-traditional wedding dress, because I was choosing it based on my grandma's wedding slip, which was a Read more...
I knew I'd get a non-traditional wedding dress, because I was choosing it based on my grandma's wedding slip, which was a tealength. I went to a few different dress shops, and at this one I found a perfect dress in the bridesmaid's section. The dress came quickly when it was ordered.

They have their own on-site seamstress who is very nice and good at her job, which makes alterations convenient and fun. Read less
Services Used: Dress & Attire
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kwrangler06
Wedding:
5/15/2009
2.9/5.0
Only got my dress from here. Sales lady was very nice, until it came time for alterations & I told her that I was planning on taking it to an experienced seamstress friend - they made me scared to take it to anyone else besides their hired seamstress, even using the its-so-expensive-and-what-if-she-messes-it-up trick. The dress was good quality for what I paid for it, and I enjoyed that she allowed me time to just look at myself in it once I knew I was going to buy. But that last experience left me with a bad taste in my mouth, so to speak.
Only got my dress from here. Sales lady was very nice, until it came time for alterations & I told her that I was planning Read more...
Only got my dress from here. Sales lady was very nice, until it came time for alterations & I told her that I was planning on taking it to an experienced seamstress friend - they made me scared to take it to anyone else besides their hired seamstress, even using the its-so-expensive-and-what-if-she-messes-it-up trick. The dress was good quality for what I paid for it, and I enjoyed that she allowed me time to just look at myself in it once I knew I was going to buy. But that last experience left me with a bad taste in my mouth, so to speak. Read less
Services Used: Dress & Attire
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madisorm
Wedding:
10/3/2008
3.9/5.0
They were great. I felt comfortable whenever I came in for trying on my dress. They actually matched a price at a different store and they actually order you the right size dress. Another shop on Grand Ave wanted me to buy one 2 sizes to big. So when my dress came in it fit perfectly because I listened to and trusted the people here to do their job and it was a great job!
They were great. I felt comfortable whenever I came in for trying on my dress. They actually matched a price at a Read more...
They were great. I felt comfortable whenever I came in for trying on my dress. They actually matched a price at a different store and they actually order you the right size dress. Another shop on Grand Ave wanted me to buy one 2 sizes to big. So when my dress came in it fit perfectly because I listened to and trusted the people here to do their job and it was a great job! Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
4/26/2008
0.4/5.0
This place has awful customer service. Although my wedding dress was beautiful, I would not recommend this vendor to anyone. They majorly screwed up my bridesmaid dress order, and they were not willing to admit that they made an error, nor did they offer any customer service to remedy the situation. Shop around and find a different place that carries the dresses you want.
This place has awful customer service. Although my wedding dress was beautiful, I would not recommend this vendor to Read more...
This place has awful customer service. Although my wedding dress was beautiful, I would not recommend this vendor to anyone. They majorly screwed up my bridesmaid dress order, and they were not willing to admit that they made an error, nor did they offer any customer service to remedy the situation. Shop around and find a different place that carries the dresses you want. Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
4/21/2008
3.0/5.0
I actually used the Bridal Center in Plymouth. The woman working at the one in Oakdale was aweful. The Plymouth location the people were very nice while we were dress shopping, but once the dress was in they don't really care about you. I guess they already got what they wanted.
I actually used the Bridal Center in Plymouth. The woman working at the one in Oakdale was aweful. The Plymouth location Read more...
I actually used the Bridal Center in Plymouth. The woman working at the one in Oakdale was aweful. The Plymouth location the people were very nice while we were dress shopping, but once the dress was in they don't really care about you. I guess they already got what they wanted. Read less
Services Used: Dress & Attire
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nhenning
Wedding:
8/18/2007
3.1/5.0
I found my dream dress at the Bridal Center in Oakdale. The staff were very courteous and attentive. They only have dresses in store that are in size 10 or 12 so if you are smaller or larger than that, you have to try on the 10 or 12 and imagine it in your size. They then do measurements and order your size off that. The dress took over 6 months to come in and when it did finally come in, they were calling me non-stop to pick it up. I lived out of town so I couldn't go pick it up immediately and it would have been nice if they could have held onto it for a week since I had to wait 6 months! Other than that, I really like this store!
I found my dream dress at the Bridal Center in Oakdale. The staff were very courteous and attentive. They only have Read more...
I found my dream dress at the Bridal Center in Oakdale. The staff were very courteous and attentive. They only have dresses in store that are in size 10 or 12 so if you are smaller or larger than that, you have to try on the 10 or 12 and imagine it in your size. They then do measurements and order your size off that. The dress took over 6 months to come in and when it did finally come in, they were calling me non-stop to pick it up. I lived out of town so I couldn't go pick it up immediately and it would have been nice if they could have held onto it for a week since I had to wait 6 months! Other than that, I really like this store! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
5/27/2007
1.2/5.0
It took over 6 months to get my dress in when I was assured it would take 4 or under. When I called to inquire about my dress, I was given the run around time and time again. I was told only one person handles the ordering of the dresses and speaking with the vendors, and of course, that person was rarely working. Also, when I picked up the bridesmaid dresses, 2 of the bridesmaids had not paid for the dresses in full, but I was given the dresses anyway. When they discovered this, they made an extremely rude phone call to my bridesmaid and demanded payment immediately when it was their mistake to begin with. I would only go to this store because of the amount of dresses they have to choose from and at least 8 months prior to the wedding date to reserve time for fittings and alterations.
It took over 6 months to get my dress in when I was assured it would take 4 or under. When I called to inquire about my Read more...
It took over 6 months to get my dress in when I was assured it would take 4 or under. When I called to inquire about my dress, I was given the run around time and time again. I was told only one person handles the ordering of the dresses and speaking with the vendors, and of course, that person was rarely working. Also, when I picked up the bridesmaid dresses, 2 of the bridesmaids had not paid for the dresses in full, but I was given the dresses anyway. When they discovered this, they made an extremely rude phone call to my bridesmaid and demanded payment immediately when it was their mistake to begin with. I would only go to this store because of the amount of dresses they have to choose from and at least 8 months prior to the wedding date to reserve time for fittings and alterations. Read less
Services Used: Dress & Attire
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rseppman
Wedding:
10/15/2005
0.8/5.0
Aweful, Aweful, Aweful!!!!!!!!! My dress was lovely and it was exactly what I wanted, as were the bridesmaids dresses. The professionalism is embarassing, rude, and dissapointing. I at one point was crying at the service counter because of their poor sales ethics. Stay away if you can from this place-I can't believe it's still open!!
Aweful, Aweful, Aweful!!!!!!!!! My dress was lovely and it was exactly what I wanted, as were the bridesmaids dresses. The Read more...
Aweful, Aweful, Aweful!!!!!!!!! My dress was lovely and it was exactly what I wanted, as were the bridesmaids dresses. The professionalism is embarassing, rude, and dissapointing. I at one point was crying at the service counter because of their poor sales ethics. Stay away if you can from this place-I can't believe it's still open!! Read less
Services Used: Dress & Attire
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gimpysupercow
Wedding:
10/8/2005
3.2/5.0
Overall I had okay service here at the Bridal Center. I found my dress right away (I think the 5th one I put on). They did not help me order the right sizing, so I had to have a few alterations done (thankfully by my new Grandmother). They also did not really give me many options when ordering accessories, and I wasn't as happy with them as I could have been.
Overall I had okay service here at the Bridal Center. I found my dress right away (I think the 5th one I put on). They did Read more...
Overall I had okay service here at the Bridal Center. I found my dress right away (I think the 5th one I put on). They did not help me order the right sizing, so I had to have a few alterations done (thankfully by my new Grandmother). They also did not really give me many options when ordering accessories, and I wasn't as happy with them as I could have been. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/7/2005
0.9/5.0
I got my dress alright, but everything else was horrible. The shoes they ordered for me were too small, and when I went to return them for a bigger size, the lady kept telling me I didn't want them bigger and essentially said she wouldn't re-order them... The only good part was we got 100 free invitiations, which was all we needed and my Husband and Dad's tux rentals would be free. The only problem was they got all the wrong sizes! And then they weren't all in the same day. I would not reccommend this service... you get what you pay for!
I got my dress alright, but everything else was horrible. The shoes they ordered for me were too small, and when I went to Read more...
I got my dress alright, but everything else was horrible. The shoes they ordered for me were too small, and when I went to return them for a bigger size, the lady kept telling me I didn't want them bigger and essentially said she wouldn't re-order them... The only good part was we got 100 free invitiations, which was all we needed and my Husband and Dad's tux rentals would be free. The only problem was they got all the wrong sizes! And then they weren't all in the same day. I would not reccommend this service... you get what you pay for! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Awful service!!!!!!!!!!!!!!

They made a false promise about getting "any bridesmaid dress in the industry." However, they forgot to inform me that it would not be discounted at the time of the purchase of my bridal dress. When I found the dress I wanted for the bridesmaids they would not give me the discount and made me do the research of where they could purchase the dress. They mis-quoted a price for the dresses and would and 2 weeks later revoked their quote, explaining there was a miscommunication between salespersona nd buyer. When I explained the problem to the management I was insulted and told that it was my problem for their miscommunication.

I felt completely lied to and mislead. I would NOT RECOMMEND this establishment for purchase of your wedding or bridesmaid gown. I have had great luck with all of my other vendors and am definately not a difficult person to work with. I just felt that they should honor their original quote.
Awful service!!!!!!!!!!!!!!

They made a false promise about getting "any bridesmaid dress in the industry." Read more...
Awful service!!!!!!!!!!!!!!

They made a false promise about getting "any bridesmaid dress in the industry." However, they forgot to inform me that it would not be discounted at the time of the purchase of my bridal dress. When I found the dress I wanted for the bridesmaids they would not give me the discount and made me do the research of where they could purchase the dress. They mis-quoted a price for the dresses and would and 2 weeks later revoked their quote, explaining there was a miscommunication between salespersona nd buyer. When I explained the problem to the management I was insulted and told that it was my problem for their miscommunication.

I felt completely lied to and mislead. I would NOT RECOMMEND this establishment for purchase of your wedding or bridesmaid gown. I have had great luck with all of my other vendors and am definately not a difficult person to work with. I just felt that they should honor their original quote. Read less
Services Used: Dress & Attire
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erykahkmn
Wedding:
10/20/2001
4.6/5.0
The staff at Bridal Center were so helpful in assisting me with my wedding gown, bridesmaids dresses and tuxedo. They took the time to answer all my questions and throughougly explain all the details. I was very pleased!
The staff at Bridal Center were so helpful in assisting me with my wedding gown, bridesmaids dresses and tuxedo. They took Read more...
The staff at Bridal Center were so helpful in assisting me with my wedding gown, bridesmaids dresses and tuxedo. They took the time to answer all my questions and throughougly explain all the details. I was very pleased! Read less
Services Used: Dress & Attire
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